We Believe in Security with a Capital S
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- Elinor Jenkins
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1 Security Consulting by arvato Systems We Believe in Security with a Capital S The number of attacks on IT systems has increased dramatically in recent years, with the style and approach of such attacks changing on a daily basis. In addition to the spread of new viruses, incidences of industrial espionage are snowballing. Only the targeted use of customized security solutions can protect your company s intellectual property. Benefits at a Glance Collaboratively designed, cost-efficient security solutions. Scalable and forward-thinking concepts. Ongoing system protection, always up to date. High-availability systems with short recovery times. 24-hour support, seven days a week. New laws and policies require management and IT personnel to make constant adjustments and remain vigilant. The issue of data security is therefore a top priority for companies. However, a considerable amount of effort and expenditure are necessary to maintain the highest level of security. arvato Systems will be happy to advise you in this area. We also develop and implement solutions on-site that satisfy operational and legal requirements (such as Basel III, SAS 70, the Sarbanes-Oxley Act, EU data privacy rules). Another option is to outsource your IT operations to our highly secure data centers. Highly trained and certified personnel. Cost savings on internal manpower as well as on training and certification measures
2 The arvato Systems Security Strategy As a leading system integrator with our own data centers, data protection and the optimization of business processes form the foundation of our business. Our security strategy is based on five pillars and provides the framework for keeping risks as low as possible. costs we never lose sight of financial considerations. We will continuously measure and monitor your security processes for effectiveness and adjust them to changing conditions. We will find the right strategy for your company. To ensure that the level of security chosen is proportionate in terms of the investment made, the value of the information being protected, and implementation Feel free to contact us! Contact Jochen Weper An der Autobahn Gütersloh Phone: +49 (0) jochen.weper@bertelsmann.de Our principles for a comprehensive security strategy: Careful consideration of current IT investments, as well Adjustment of guidelines and procedural instructions to as the importance of your data and its value for daily the company culture and applicable legal requirements business communications. Reinforcement of security awareness through intensive Definition of security requirements on the basis of a training programs and an open information policy. risk analysis and assessment. Constant monitoring and measurable improvement Custom-made solutions for security policies and security measures that fit our customers business goals. Management System of security status through an Information Security (ISMS).
3 Web Security Web-proxy Virtual Private Network Intrusion detection system Firewall systems Network Security Intrusion prevention system Multi Protocol Label Switching (MPLS) SSL-VPN Authentication In today s mobile world, communication takes place over the Internet or protected networks such as intranets or extranets. Data is delivered via a LAN, WLAN or WAN to the end-user. A high level of availability, performance, dependability, and security is essential for your business s IT systems. This is only possible with the protection provided by sophisticated security systems. arvato Systems offers state-of-the-art security solutions for a wide variety of networks and customer demands. For example, private service areas ensure secure client separation in the event of external threats. Backup Patch Management Data encryption System Security Personal firewall Managed Mobile Device Spam filter Anti-Virus protection Recovery Log-File Management Securing servers and operating systems is one of the fundamental tasks of security management. By taking a variety of clever measures, arvato Systems ensures that servers and operating systems are physically and logically protected against unauthorized use or misuse: Rule-based access authorizations. Change management process to keep systems constantly up-to-date. Anti-virus protection Regular system scans to check the effectiveness of security measures Having stationary and mobile devices such as notebooks, smartphones, and tablets that are reliable, stable, and up-to-date also contributes to the security of the entire enterprise network. Professional support from arvato Systems immediately fixes security risks and provides uninterrupted service. Internet security solutions alongside frequent updating of programs and attack signatures help to secure workstations.
4 Beschnitt 5 mm Public Key Infrastructure (PKI) Anti-Virus protection Access concept Role definition Web Application Firewall Application Security Software partition Cloud Security Single Sign On (SSO) Identity Management Spam filter Security solutions are an integral part of all our services. Business Application Services: Sophisticated access concepts, role definitions, and authentication solutions can be implemented to secure established enterprise resource planning software (ERP systems such as Microsoft Axapta, SAP), Microsoft Office software, and customer relationship management applications. Workplace Services: Securing workplace architectures and protecting data on mobile devices in the event of theft, loss, or improper use ensures that enterprise data stays where it is needed and does not fall into the wrong hands. Communication Services: Tamper-proof storage of electronic correspondence is ensured using the latest technology. This includes the encryption of s through PKI or Information Rights Management. Monitoring mechanisms help to uncover security risks and address these promptly. Network, Computing and Platform Services: arvato Systems provides baseline security for your IT infrastructure. Network Security Services form the foundation here and includes basic security services such as firewalls, intrusion prevention, and Web security solutions. Secure access is provided to the IT infrastructure for mobile users, thereby protecting local data. Our portfolio is rounded off by Compliance Services, which ensure the secure handling of all business-critical data. Video surveillance Perimeter protection Individual access control emergency power generators Physical Security Highly sensitive early-warning fire prevention systems Structural security zones geographically dispersed locations. Physical security is essential for providing IT services. Our data centers are effectively protected by numerous security features, including perimeter protection, individual access control systems, effective climate control technology, highly sensitive early-warning fire prevention systems, video surveillance inside and out, redundant power supplies, structural security zones, and geographically dispersed locations. Only authorized persons are granted access to these areas. Our own on-site security personnel constantly monitor access to the property and buildings. We believe that security depends not only on our technical expertise, but also on the combination of innovative technology with highly-qualified personnel.
5 Beschnitt 5 mm Guidelines Security policies Documentation Improvement process Compliance Organizational Security Audit SAS 70 / ISAE 3402 Process instruction German Data Protection Act (BDSG) Certificates Chief Information Security Officer What use are technological security measures if there is no general security concept in place? A company s management is not only responsible for leading the company, it also has to implement adequate safeguards against all types of risk. Intellectual property can only be protected and the legal requirements only met (e.g., data protection regulations) by introducing an appropriate Information Security Management System (ISMS). Drawing on our extensive experience with enterprise security standards, arvato Systems will also advise you on organizational security. Cost-efficient measures to protect physical and logical assets can be implemented on the basis of an existing ISMS, providing high levels of security. The intervals for reviewing and documenting risks associated with operational systems and processes can be defined in this way. It also helps in the implementation, constant monitoring, and development of security goals and determination of suitable measures. At the end of this process, every employee will have clear policies and guidelines at hand for how they should deal with information and the facilities. In order to satisfy all these security standards itself, arvato Systems has itself audited regularly. We were one of the first enterprises in the world to be certified to the internationally recognized ISO security standard. Our service management is based on ITIL, the internationally accepted framework of best practices for IT service organizations. This is the foundation for arvato Systems dependable service for customers all over the world.
6 About arvato Systems As a systems integrator, arvato Systems has been involved in successful projects for well-known companies in many different business areas for over 30 years. 2,000 dedicated employees work at 25 sites throughout the world. As a subsidiary of arvato AG, the outsourcing service provider of Bertelsmann AG, we are able to cover the entire value-added chain. We rely on the combination of extensive industry expertise, technological knowledge spanning all manufacturers, genuine partnership, and true entrepreneurial spirit. We offer comprehensive IT solutions for areas such as commerce, logistics and transport, manufacturing, and media, as well as support and administration. Our expertise in many strong technologies, including Microsoft and SAP, can be seen in our competencies in topics such as BPM, cloud computing, CRM, and e-commerce. A large range of infrastructure services such as managed services, as well as an application management system based on it, complete the range of services we offer. Any questions? Please contact us. 07/2012 arvato Systems Jochen Weper An der Autobahn Gütersloh Phone: +49 (0) Fax: +49 (0) jochen.weper@bertelsmann.de
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