Using HMIS Data to Benchmark Plans to End Homelessness. K. Sujata, Chicago Continuum of Care

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1 Using HMIS Data to Benchmark Plans to End Homelessness K. Sujata, Chicago Continuum of Care September 14th and 15th, 2004 Chicago, IL Sponsored by the U.S. Department of Housing and Urban Development 1

2 The Chicago Vision In ten years all individuals and families at risk of homelessness in Chicago will have access to quality affordable housing and supportive services. Our concerted action will: Stop the growth through new and established safeguards for those at risk Provide a safe, fast and dignified way out of homelessness for those already affected Prevent the recurrence of homelessness Sponsored by U.S. Department of Housing & Urban Development 2

3 Homelessness in Chicago About 15,000 persons, representing 8,000 single individuals and 2,000 families were served in the cityfunded shelters in Families are the fastest growing segment of the homeless population. 1 in 4 of the homeless are children and youth under age percent had no income. 15 percent were employed. Sponsored by U.S. Department of Housing & Urban Development 3

4 Getting Housed, Staying Housed: A 10-Year Collaborative Plan to End Homelessness in Chicago Prevention Prevention funds Legal Resources Discharge Planning Rapid re-housing Diverse housing types Supportive Services Systems Integration HMIS Housing Resources Prevention Helpline Training and Technical Assistance Mainstream Resources The Plan was not written with a particular emphasis on the chronically homeless in Chicago but is developing strategies for Permanent Supportive Housing. Sponsored by U.S. Department of Housing & Urban Development 4

5 Plan Implementation Public Private Partnership Governed by 59-member Governing Board 19 community members Homeless and formerly homeless Private Funders Community Advocates 21 service providers 19 public members Federal State Local Staff 3 members to coordinate the implementation Sponsored by U.S. Department of Housing & Urban Development 5

6 Implementation Program Models Consistency to Plan Outcomes Roadmap Pace of change Costs for change Training Program conversion Technical Assistance Evaluation Scorecard Program Evaluation Sponsored by U.S. Department of Housing & Urban Development 6

7 Program Models Prevention One-time financial assistance Short term rent supports Legal Services Outreach and engagement services No demand Low demand Community hospitality centers Triage housing for youth Sponsored by U.S. Department of Housing & Urban Development 7

8 Program Models (Continued) Interim Housing Permanent Housing Project based stable housing for youth Rolling stock Permanent housing with long-term support Project-based permanent supportive housing Scattered-site permanent supportive housing HOPWA long-term rental assistance Harm reduction permanent housing Abstinence based permanent housing Safe Haven Sponsored by U.S. Department of Housing & Urban Development 8

9 Program Models (Continued) Wraparound system of services Community based case management Clinical services Specialized services Housing services 24 hour Mobile crisis intervention Sponsored by U.S. Department of Housing & Urban Development 9

10 Program Outcomes Each program model defines expected outcomes Emphasis on improving housing status Importance of assessment Increase in income supports/mainstream resources Sponsored by U.S. Department of Housing & Urban Development 10

11 Roadmap Assumptions based on RRT data, CDHS annual report and provider experience Homeless condition Long-term Number of households Profile 3,265 Chronic homeless households with disabilities (mental health/substance abuse/hiv) 2,784 Households with long-term housing subsidy and transitional social service needs (without disabilities) Preventable 983 Households with short-term financial crisis who can be diverted from the shelter system Transitional 1,635 Households with short term housing crisis that only use the shelter system as emergency housing and move on Households with financial and social service challenges who can benefit from transitional housing subsidy and services. 283 Unaccompanied Youth Sponsored by U.S. Department of Housing & Urban Development 11

12 System Projections Program Types Units for Individuals Point-in-Time Resources Needed Units for Families Total Units One-time Prevention Grants (per month) mo Prevention Assistance Interim Housing 1, ,842 Perm. Housing w Short-term Support ,037 Safe Haven Triage Housing for Youth Interim Housing for Youth Perm. Housing for Youth PSH (current system need) 2, ,601 PSH (annual need) Sponsored by U.S. Department of Housing & Urban Development 12

13 10 Year Road Map Proposed (Singles) Proposed GH,SH models units ,000 One-time Prevention 5,000 6-Mo Prevention 4,000 Interim Housing PHwSS 3,000 Safe Haven Youth Housing2,000 PSH- total 1,000 0 Dec '02 Dec '03 Dec '04 Dec '05 (2004 Cof C, Dec '06 (2005 Cof C, Dec '07 (2006 Cof C, Dec '08 (2007 Cof C, Dec '09 (2008 Cof C, Dec '10 (2009 Cof C, Dec '11(2010 Cof C, Dec '12 (2011 Cof C, Dec '13 (2012 Cof C, FY06 CDHS) FY07 CDHS) FY08 CDHS) FY09 CDHS) FY10 CDHS) FY11 CDHS) FY12 CDHS) FY13 CDHS) FY14 CDHS) Current model transition units 1, Dec '02 Dec '03 Dec '04 Dec '05 (2004 CofC, FY06 CDHS) Dec '06 (2005 CofC, FY07 CDHS) Dec '07 (2006 CofC, FY08 CDHS) Dec '08 (2007 CofC, FY09 CDHS) Dec '09 (2008 CofC, FY10 CDHS) Dec '10 (2009 CofC, FY11 CDHS) Dec '11 (2010 CofC, FY12 CDHS) Overnight Shelter Emergency Response Center Transitional Housing Second Stage Shelter Dec '12 (2011 CofC, FY13 CDHS) Dec '13 (2012 CofC, FY14 CDHS) Sponsored by U.S. Department of Housing & Urban Development 13

14 Challenges to planning Using point-in- time data Using annual report that contains duplication Quality and reliability of data Sponsored by U.S. Department of Housing & Urban Development 14

15 State of the Continuum Indicators Purpose To evaluate progress to the Plan Determine housing and service gaps Understand housing and service delivery Resources HMIS Evaluation projects Responsibility Evaluation Committee Sponsored by U.S. Department of Housing & Urban Development 15

16 Intersects between HMIS and Plan Systems infrastructure part of the Plan Information on who is homeless client intake Improve the service delivery program outcomes Improve client resources through benefits screening Plan roadmap relies on HMIS inputs for system need Assessment of current system services received Transition of the current system services received Plan progress measured with HMIS data elements as indicators Benchmarks Outcome measures Longitudinal and Point-in-time measurements Sponsored by U.S. Department of Housing & Urban Development 16

17 Products from HMIS/Evaluations Annual State of the Continuum report Evaluation Study reports Research reports Sponsored by U.S. Department of Housing & Urban Development 17

18 HMIS Implementation HMIS as part of ECM City as the lead entity for ECM Department of Human Services is the lead entity for HMIS Task Groups to develop SOPs and Policies with approval by the Governing Board Software development through Joint Application Design with service providers and vendor Individual Partner agency agreements between user agency and city Training on policies and procedures through Action for Children Software application training and rollout Sponsored by U.S. Department of Housing & Urban Development 18

19 Status of HMIS Software demo with providers Agency agreements for participation Standard Operating Procedures Areas underway DV provider participation Interfacing with existing databases Reporting Sponsored by U.S. Department of Housing & Urban Development 19