2 About Sage Our focus is to provide business-friendly solutions that make it easier for customers to manage their processes and meet their objectives Sage is a leading supplier of business management software and services to 6.2 million customers worldwide. From small start-ups to larger organizations, we make it easier for companies to manage their business processes
3 Key Facts Market Business Stability Customer Support Global company with over 13,100 employees Revenue of $2.22B for FY % of technical support staff located in North America 6.2 million customers worldwide Over 30 years of working experience Manage around 39,000 customer queries daily One of the market leaders in the UK, North America, Europe, South Africa, and Asia Made over 40 acquisitions since 1991 Global network of 26,600 business partners and consultants and 40,000 accountants
4 How We Stack Up Business management solutions providers SAP 32% In the worldwide small business market, Sage is regarded as a clear market leader Sage 15% Microsoft 10% Others 39% Infor 4% Microsoft 3% Sage 5% Oracle 17% Others 51% SAP Intuit 10% 4% Oracle 10% Source: AMR, Global Enterprise Application Market Sizing Report, July Source: IDC #220937, Worldwide ERP 2008 Vendor Analysis, published December 2009.
5 What Sets Us Apart Local Focus Empowered local management teams can respond quickly to local competitive and market changes Products and services are developed locally to meet unique fiscal, legal, and regulatory environments (not globalized ) Unparalleled experience in the market with a reliable record of supporting customers even through periods of recession and economic instability Global Scale By being local, by building long-term powerful relationships with customers, we can deliver outstanding service which we believe is unmatched in our industry Successful innovations are shared quickly between Sage businesses Global technologies can be shared between local markets Unmatched ability to deliver software that tames complexity for users and IT managers alike as evidenced by continuous global recognition from independent analysts, reviews, and awards.
6 Products We Offer Accounting & ERP Solutions DacEasy by Sage Sage BusinessVision Sage BusinessWorks Sage ERP Accpac Sage ERP X3 Sage ERP MAS 90 and 200 Sage ERP MAS500 Sage Peachtree Sage PFW ERP Sage Pro ERP Sage Simply Accounting Budgeting and Forecasting Sage Active Planner Construction & Real Estate Sage Master Builder Sage Project Lifecycle Management Sage Timberline Office Customer Management Sage ACT! SageCRM SageCRM.com Sage SalesLogix Developer Tools ProvideX Employer Solutions Sage Abra HRMS Fixed Asset Management FAS Asset Accounting FAS Asset Inventory FAS Canada Asset Accounting FAS CIP Accounting FAS Gov Asset Accounting FAS Nonprofit Asset Accounting Healthcare MENDS PCN Health Network Sage Intergy Sage Medical Manager Sage MedWare Sage Practice Analytics Sage Transaction Services Nonprofit Sage Fundraising Sage Millennium Sage MIP Fund Accounting Payment Solutions Sage ACH Processing Sage Card Processing Sage Check Processing Sage Exchange Sage Loyalty and Gift Cards Sage Merchant Cash Advance and Loans Sage Virtual Terminal Time Tracking & Billing Sage Carpe Diem Sage TimeSheet Sage Timeslips
7 Customer Management What It Is What It Does How Sage ACT! Differs from CRM
8 Customer Management Customer Management comes in a couple varieties, including Customer Relationship Management (CRM) like Sage SalesLogix and SageCRM, and Contact and Customer Management (CCM) like Sage ACT! Sage ACT! makes it easy for you to have meaningful conversations with customers by giving you an organized view of the people you do business with Typically, Sage ACT! is easier to use, faster to get up-and-running, and less costly than traditional CRM Napkin Mike Sage ACT! Fanatic
9 About Sage ACT! Organize the Details Get More Done with Automated Tasks Control Your Sales Pipeline
10 About Connected Services Import Targeted Leads from Hoover s Market Like a Pro Access via BlackBerry and Windows Mobile
11 Top Reasons to Choose #1 in the world. Because of this, many of your existing users, as well as future employees, will already be familiar with Sage ACT!. Designed for you. Designed specifically for small businesses and sales teams like yours. Easier than the other guys. You can get 25 percent* more work done by simply choosing to use Sage ACT! over competitive solutions. Priced for the cost-conscious. Sage ACT! is priced for cost-conscious small businesses and sales teams. Personalizable. Feel free to personalize Sage ACT! to fit your business even better. * Based on a Keystroke Level Modeling competitive study conducted by Sage and Measuring Usability, LLC in May Competitors included Microsoft Dynamics CRM and Salesforce.com.
12 Fanatical Following Linc Miller, Managing Partner Sandler Training
14 For Individuals and Large Teams
15 Team Access to Centralized Data
16 Consistent User Experience Windows Web
17 Additional Resources Customer Support Business Solutions Partner Support Online Community Sage Connected Services for ACT! Sage ACT! Certified Consultants Sage Business Care Accounting Links and Integration Sage ACT! Premier Trainers Sage ACT! Essentials Anytime Learning Add-On Products Hosting Partners
18 Now for the live demo
19 For More Information Visit Call Contact a Sage ACT! Certified Consultant
Martin and Associates May 2009 www.martinandassoc.com Volume 17, Issue 2 Improve Customer Loyalty with Customer Relationship Management (CRM) Software ACT! by Sage SageCRM ACT! by Sage is a feature-rich,
The Premier Provider of Effective Business Software Solutions National Presence, Local Touch 1.800.4.BLYTHE www.blytheco.com Sage ERP I White Paper The Future of Customer Relationship Management Mobile
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