2015 TRAINING & CERTIFICATION

Transcription

1 2015 TRAINING & CERTIFICATION NTS Course Catalog CELEBRATING years OF TRAINING 20 15

2 The Essential Tool for Building Your Business There is no better way to build and strengthen your business than leveraging the benefits of association membership. As the largest and most established national trade association representing the electronic life safety and security industry, we are structured to assist our members and the industry with quality training and certification, insurance solutions, business development, networking opportunities, and management resources. ESA s business is all about building yours! Do you have the necessary tools for success? Contact our Member Service Center to find out more! [email protected] (888) x6801

3 CONTENTS 2015 Training & Certification Celebrating 30 Years! Announcements / New Offerings... 7 Certification & Training Paths Technical Courses Certified Alarm Technician Level I Advanced Intrusion Systems Electronic Access Control Video System Technologies Troubleshooting, Service and Maintenance Residential Fire Alarm Texas Residential Fire Alarm Fire Alarm Installation Methods Professional Fire Alarm Design International Building Code Life Safety Code Non-Technical Courses Security Sales Essentials Understanding Electronic Security Systems Pricing Incentives Maintaining Certifications ESA National Training School 6333 N State Highway 161, Ste. 350, Irving, TX Phone: (888) x [email protected] Advertisers ADI Linear Altronix Membership... 2 Axis Napco ESX SAARG Honeywell Telguard Interlogix... 6 TRI-ED... 12

4 CELEBRATING years OF TRAINING ESA is celebrating the 30th anniversary of the National Training School! We would like to thank the countless volunteers and member companies who have contributed to the last thirty years of electronic security training. Thank you for your support, knowledge, and commitment to making NTS the definitive choice for training in the industry!

5 In March of 1985 the National Burglar & Fire Alarm Association (now known as ESA) held its first training course. This year we are celebrating 30 years of training and thanking all those that contributed to making ESA s National Training School all that it is today. Below are some milestones that stood out in the past 30 years: 1985 First Level I training class held in Illinois for 55 students 1990 Level II training courses are introduced 1992 In March of this year over 100 students crowded into a Level I class held in Memphis, Tennessee in response to upcoming licensing requirements NTS announces updates to Level I slides now in color! The NBFAA Board of Directors approves the creation of a toll free number for NTS NTS releases several new classes including courses in Advanced Burglar Alarm, Access Control, Life Safety Code, Sales, and Central Station Monitoring NTS teaches 263 students in the newly available online courses 2010 Over 3,500 students are trained in nearly 500 courses 2013 Professional Fire Alarm Design course is released 2014 NTS launches computer based testing for immediate results to students

6 Demanding applications demand Interlogix With an extensive portfolio of advanced video, intrusion and access control offerings, Interlogix represents a long-standing commitment to protect people, property and assets. As the single-source provider for comprehensive security solutions, Interlogix continues to develop innovative products that keep homes and businesses connected, protected and a whole lot more United Technologies Corporation. All rights reserved. Learn more at interlogix.com Follow us on

7 What s New in 2015 UPDATED! Level One has undergone a major revision including new content and structure. NEW COURSES! Fundamentals to Networking - This four hour foundational networking course will teach core components of networking including: definition of common terms, network topology, basics of network security, overview of server systems, and fundamentals of addressing. This class is perfect for those wanting to learn more about networking basics and the foundation of how equipment gets connected and communicates. Available late January 2015 Residential Networking Essentials - This four hour online course provides a good foundation for those technicians installing equipment that communicates through an IP based structure. The scope of this course is directed towards equipment that is used in residential systems. Available March 2015 The Connected Home is Here This great new four hour online class will provide students with a definition of home technologies, show them how to identify typical home technology subsystems, explain the home technology installation process and identify the different stakeholders, and describe each of the technology subsystems in a connected home and the benefits they each provide. Available late January 2015 Home Theatre Demystified This new four hour online course delivers a thorough understanding of the many aspects of home theater projects. Online instruction clearly explains the technology principles of signals including analog and digital, aspect ratios, video formats, video reproduction, audio formats, audio reproduction, and power conditioning. Students learn basic concepts including source components, processing equipment, video displays and speakers. Available late January 2015 Ethics in the Life Safety Industry This two hour online course provides learners an overview of the ESA Code of Ethics, describes rules for customer service and how to relieve the customer s common anxieties and concerns, explains the 3 stages of where opportunities exist to build a relationship with your customer in both a residential and commercial application, describes tactics that you can use when dealing with difficult customers, and explains the difference between contractual terms like maintenance, service and inspection. Available March 2015 Job Safety This course is offered online and once the two hour course is completed students will be able to describe the employer s and employees responsibility as it applies to workplace safety, define the most common causes of on-the-job accidents, explain best practices when using common equipment and tools, and explain how to react to instances of electric shock, heat stroke, exhaustion, and other medical emergencies. Available March 2015 Florida BASA/FASA Course - This 14 hour FASA BASA course will provide you with the knowledge you need to perform entry-level responsibilities within the many facets of the electronic life safety and security industry. This course is required for Florida Licensure. ECLB Provider #: ECLB Provider # Available Now and Instructor Led! Register today - visit or call ESA/NTS at x6831 7

8 NTS Certifications & Training Paths The National Training School (NTS) offers a variety of certifications to students who, through prescribed courses of study, meet the criteria for that particular certification. Certified Alarm Technician (CAT) Level I To earn Certified Alarm Technician Level I status, students must successfully complete the Certified Alarm Technician course and pass the proctored examination. Certified Fire Alarm Technician (CFAT) Level II Fire To earn Certified Fire Alarm Technician status, students must hold a CAT I or higher certification, have 24 months field experience, successfully complete the Fire Alarm Installation Methods course, and either the Life Safety Code course, or the International Building Code course, and pass each course s proctored examination. Certified Alarm Technician (CAT) Level II To earn Certified Alarm Technical Level II status, a student must hold a CAT I or higher certification, have 24 months field experience, have successfully complete the Advanced Intrusion Systems course and the Fire Alarm Installation Methods course and pass each course s proctored examination. Certified Fire Alarm Designer (CFAD) Level III Fire To earn Certified Fire Alarm Designer status, a student must hold a CFAT certification or higher, have 36 months field experience, successfully complete the Professional Fire Alarm Design course and pass the proctored examination. Certified Service Technician (CST) To earn Certified Service Technician status, a student must hold a CAT I or higher certification, have 24 months field experience, and successfully complete three courses of study: Advanced Intrusion Systems course, Fire Alarm Installation Methods course, and Troubleshooting, Service and Maintenance course; and pass each course s proctored examination. Certified Systems Integrator (CSI) To earn Certified Systems Integrator status, a student must hold a CAT I or higher certification, have 36 months field experience, and successfully complete three courses of study: Fire Alarm Installation Methods course, Electronic Access Control course and Video Systems Technologies course; and pass each course s proctored examination. Certified Security Salesperson (CSS) To earn Certified Security Salesperson status, students must successfully complete the Understanding Electronic Security Systems course and the Security Sales Essentials course and pass each course s proctored examination. Those holding a current Certified Alarm Technician Level I certification may earn Certified Security Salesperson status by successfully completing the Security Sales Essentials Training course and passing the proctored examination. Certified Residential Fire Alarm Inspector (CRFAI) To earn Certified Residential Fire Alarm Inspector status, students must successfully complete the Residential Fire Alarm course and pass the proctored examination. Certifications are granted for a period of 24 months. Certifications are maintained by obtaining 24 continuing education units (CEUs) each renewal cycle through attendance at NTS accredited, industry-related education activities. 8 Register today - visit or call ESA/NTS at x6831

9 Certified Alarm Technician Level 1 & Proctored Exam Certified Alarm Technician (CAT) Level I Life Safety Code & Proctored Exam CAT I Certification Fire Alarm Installation Methods & Proctored Exam International Building Code & Proctored Exam or 24 months field experience Certified Fire Alarm Technician (CFAT) Level II Fire CAT I Certification Advanced Intrusion Systems & Proctored Exam Fire Alarm Installation Methods & Proctored Exam 24 months field experience Certified Alarm Technician (CAT) Level II CFAT Certification Professional Fire Alarm Design & Proctored Exam 36 months field experience Certified Fire Alarm Designer (CFAD) Level III Fire CAT I Certification Advanced Intrusion Systems & Proctored Exam Fire Alarm Installation Methods & Proctored Exam Troubleshooting Service and Maintenance & Proctored Exam 24 months field experience Certified Service Technician (CST) CAT I Certification Fire Alarm Installation Methods & Proctored Exam Electronic Access Control & Proctored Exam Video System Technologies & Proctored Exam 36 months field experience Certified Systems Integrator (CSI) Understanding Electronic Security Systems & Proctored Exam CAT I Certification or Security Sales Essentials & Proctored Exam Certified Security Salesperson (CSS) Residential Fire Alarm & Proctored Exam Certified Residential Fire Alarm Inspector (CRFAI) Intrusion Fire Access Video Service Sales

10 the big picture Honeywell s amazing, voice-enabled Tuxedo Touch Home and Business Controller will have all of your customers talking. Video Viewing/Recording Z-Wave Automation The latest Tuxedo Touch responds to simple speech commands literally giving your customers homes a voice and enabling convenient, hands-free operation. By simply saying Hello Tuxedo and using select, built-in commands like Wake Up or Bedtime, your customers can control security, lights, locks and thermostats without having to lift a finger. Plus, it s remotely upgradable saving you time and money on operational costs! Thinking big picture? Offer Honeywell Total Connect Remote Services on every installation to drive RMR. Say hello to opportunity! Honeywell Total Connect Call us to find out more about Tuxedo Touch and how you can get Honeywell Total Connect FREE for six months ! For more information, please visit Honeywell International Inc. All rights reserved.

11 Certified Alarm Technician Level I (CAT Level 1) Classroom and Online INTRUSION ACCESS 24 CEUs Extensively updated in 2015! VIDEO SUBJECT AREAS Industry introduction Standards Alarm management Electricity Power supplies Control panels Perimeter sensors Interior sensors Alarm systems Fire systems Notification devices Communications Wiring methods Tools & Equipment Troubleshooting Closed Circuit Video Access Control Related Systems Client relations Job safety A course so essential dozens of states, local licensing authorities and regulators insist on it as a prerequisite for performing security integration work. This foundational course provides students with an understanding of the industry and their role within it and provides the essential knowledge and skills for all forms of electronic security: intrusion detection, fire detection, video surveillance and access control. Level I trained professionals perform higher quality work more efficiently leading to greater productivity and higher profits for employers. Certified Alarm Technician Level I will provide individuals with the knowledge and skills to: 1. Plan for and initiate a successful installation while being able to tailor it for commercial or residential applications 2. Act responsibly and safely while on the job 3. Communicate effectively with customers and others in the industry 4. Understand the importance of codes and standards and how to locate and apply them 5. Define basic installation procedures and compare the underlying technology behind the various security system tools and equipment Who Should Attend? Technicians, service personnel, installation personnel, sales staff and business owners 6. A building block for more advanced and specialized training that can lead to enhanced profits and increased compensation for the student/credential holder Register today - visit or call ESA/NTS at x

12 Connectivity. Security. Solutions. IP VIDEO INTRUSION AUDIO & HOME AUTOMATION DATA COMMUNICATIONS ACCESS CCTV HARDWARE FIRE Over 60 locations across the US and Canada TRI-ED Distribution (Branch Sales) (Technical Sales)

13 Advanced Intrusion Systems (AIS) Classroom and Online SERVICE 16 CEUs INTRUSION SUBJECT AREAS Practical application of electronics Practical application of controls System power Input and output Networking and Communication Advanced systems and devices Testing and commissioning Project management Residential and commercial sensor application Take your intrusion system knowledge and skills to the next level and improve your efficiency and effectiveness This 14-hour course, followed by an exam, is an advanced look at the design and installation of intrusion systems. Students learn how to select and install proper equipment in a variety of intrusion system applications. The course provides basic electronics instruction and how it pertains to system design, component selection and troubleshooting, as well as information on system testing, commissioning and project management. Advanced Intrusion Systems will provide individuals with the knowledge and skills to: 1. Select and apply sensors, control panels and communication devices to provide effective intrusion detection 2. Take technical knowledge and skills in intrusion detection to the next level, qualifying students for valuable advanced credentials Who Should Attend? Technical staff (installation, service, and maintenance), sales personnel, business owners, law enforcement, fire service, code officials, anyone seeking an advanced understanding of intrusion systems Register today - visit or call ESA/NTS at x

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15 Electronic Access Control (EAC) Classroom and Online 16 CEUs ACCESS SUBJECT AREAS Overview Basic locksmithing Locks and barriers Entry and exit devices Powering components Controllers and processors Wiring methods Building codes System design Common errors and solutions Master theory, design and practical application of electronic access control systems This 14-hour course, followed by an exam provides the training needed to successfully design and install an electronic access control system. It teaches the theory and practical application of locks, door hardware and electronic access control systems. The course culminates in a system design exercise based on a customer s specifications and building plan. Electronic Access Control will provide individuals with the knowledge and skills to: 1. Understand the concepts behind electronic access control systems including equipment and techniques 2. Create a hands-on access control system design based on customer specifications and a building plan Who Should Attend? Technical staff, sales personnel and business owners Register today - visit or call ESA/NTS at x

16 Nobody Delivers more Brands than ADI more products» more locations» more savings» more support For orders, call For Systems Sales & Support, call On-line YOUR BUSINESS DESERVES MORE intrusion fire video surveillance access power audio/video networking telephony central vac tools & hardware wire & cable

17 Video System Technologies (VST) Classroom and Online 16 CEUs VIDEO SUBJECT AREAS Imaging hardware Transmission media Power Auxiliary equipment Video processing Monitors Recording System design Commissioning Troubleshooting Build solid technical knowledge in this fast growing security technology category This 14-hour course, followed by an exam gives students the knowledge to successfully design and install a basic closed circuit television (CCTV) system. It focuses on traditional methods and equipment including analog cameras, coaxial cabling and VCRs as well as offering insight into technologies including digital cameras, Network Video Recorders (NVRs), fiber optic cable and Power over Ethernet (PoE). Video System Technologies will will provide individuals with the knowledge and skills to: 1. Designing and installing a basic video surveillance system 2. Learning about the functions and applications of all major equipment types 3. Students will complete two extensive practical exercises culminating in an actual system design per a customer s specification and building plans Who Should Attend? Technical staff, sales personnel and business owners Register today - visit or call ESA/NTS at x

18 REMOTE MONITORING REPORTING & CONTROL LINQ2 Network Communication Module Facilitates quick and accurate diagnostics via LAN/WAN to reduce or even eliminate costly service calls - Management interface monitors and controls (2) eflow series power supply/chargers - and/or SNMP trap message notifications for DC output voltage, output current, AC status, battery status, unit temperature and more! - Local or remote control of power output(s) and (2) integral network controlled form C relays More than just power. Made in the U.S.A. - altronix.com - Lifetime Warranty Download the free Altronix App!

19 Troubleshooting, Service and Maintenance (TSM) Classroom and Online 16 CEUs SERVICE SUBJECT AREAS Preparation Test equipment Basic circuit troubleshooting Panels and power supplies Intrusion and fire alarm devices Communication and notification CCTV Electronic access control Maintenance and inspections Master how to troubleshoot, service and repair intrusion, fire, video and access control systems This 14-hour course, followed by an exam focuses on the maintenance aspects of today s electronic security systems. It offers dealers and integrators an additional revenue stream and the potential for significant profits through these additional services. The course serves individuals seeking to expand their knowledge on servicing, repairing and maintaining intrusion, fire, video surveillance and access control systems. It also covers the fundamentals of troubleshooting as well as specific troubleshooting procedures for today s systems. The course includes reference material from NFPA 70, NFPA 72, and NFPA 730 /731 covering the proper test and inspection procedures of these systems. Troubleshooting, Service and Maintenance will provide individuals with the knowledge and skills to: 1. Increasing the efficiency and effectiveness of service professionals by teaching essential concepts and methods Who Should Attend? Technicians, service personnel, installation personnel, sales staff, code officials and business owners 2. Open up new revenue streams for dealers and integrators 3. Make existing service and maintenance operations more productive and profitable Register today - visit or call ESA/NTS at x

20 Residential Fire Alarm (RFA) Classroom and Online 8 CEUs FIRE SUBJECT AREAS Codes and standards Control panels Power requirements Notification appliances Initiating devices Communication methods Wiring Testing and cleaning Documentation Client relations Be proficient in the design and installation of residential fire alarm systems This 7-hour course, followed by an exam provides technical and sales staff with experience designing, selling, installing and maintaining residential fire alarm systems. Residential Fire Alarm will provide individuals with the knowledge and skills to: 1. Design, install, and maintain residential fire alarm systems that comply with NFPA 72, NFPA 101, NFPA 70, and International Residential Code (IRC) 2. Allow individuals and companies to expand their business services to include residential fire alarm systems 3. Offer current and prospective customers the code-required system test and inspection services included in today s fire alarm codes Who Should Attend? Technical staff, sales personnel, business owners, fire service and code officials 20 Register today - visit or call ESA/NTS at x6831

21 Texas Residential Fire Alarm (TX-RFA) Classroom 8 CEUs SUBJECT AREAS Codes and standards Texas Insurance Code NFPA NEC Installation Initiating Devices Communication methods and monitoring Wiring Maintenance and testing Documentation Be compliant and proficient in the design and installation of residential fire alarm systems This 7-hour course, followed by a one-hour closed book exam, was specifically designed for individuals seeking to obtain the Texas Residential Fire Alarm Technician license. Texas Residential Fire Alarm will provide individuals with the knowledge and skills to: 1. Have the code knowledge and practical technical skills needed to install and maintain residential fire alarm systems 2. Expand their business services to include residential fire alarm systems 3. Offer current and prospective customers the code-required system test and inspection services included in today s fire alarm codes Who Should Attend? Technical staff, sales personnel, business owners, fire service and code officials Register today - visit or call ESA/NTS at x

22 Learn. Succeed. Success in business goes hand in hand with knowledge. Axis Communications Academy empowers you to deliver smarter security solutions. Axis Communications Academy Empowering knowledge. Visit

23 Fire Alarm Installation Methods (FAIM) Classroom and Online 16 CEUs FIRE SUBJECT AREAS Fire alarm system introduction Codes and standards Fire system fundamentals Initiating device operation Initiating device spacing and location Emergency control functions Notification appliances and circuits Communication and reporting Testing & inspecting Household systems Documentation Wiring CO detection Emerging technologies Gain critical knowledge to install, service, and maintain code-compliant fire alarm systems This 14-hour course, followed by an exam provides broad training in proper installation and service requirements for commercial and household fire alarm systems based on NFPA and ICC codes. NFPA requires fire inspection and testing personnel to be knowledgeable and trained, and service personnel be qualified and experienced. Students will learn the information needed for professionals to become familiar with fire alarm system requirements necessary to gain certification and prove competence. Fire Alarm Installation will provide individuals with the knowledge and skills to: 1. Install and maintain fire alarm systems that comply with NFPA 72 and NFPA Properly service and maintain fire alarm systems Who Should Attend? Individuals seeking fire certification, technical staff, sales personnel, business owners, fire service and code officials Register today - visit or call ESA/NTS at x

24 How Does Your Insurance Stack Up? Security America RRG provides insurance policies tailored to meet the needs of alarm dealers, system integrators, central stations and locksmithswe are the industry experts offering broader coverage! Discover the potential savings on your policy plan and find security knowing we are re-insured by A.M. Best A rated companies. You owe it to yourself to protect your business with the industry experts. Contact us for a free policy comparison. [email protected]

25 Professional Fire Alarm Design (PFAD) Classroom 16 CEUs FIRE SUBJECT AREAS Determine protection criteria Identify statutory requirements by occupancy type Additional system design requirements Owner s protection goals Other hazards Defining project scope System types and features Emergency control function interfaces Choosing initiating devices Choosing supervisory components Choosing notification appliances Fire system programming Submittal package preparation Other important documentation Plan preparation project Who Should Attend? Fire alarm system designers, fire alarm project managers, fire alarm plan reviewers, fire alarm company owners, senior fire alarm technicians, commercial fire alarm salespersons, architects and engineers Master the design and installation plan of code compliant fire systems based on field conditions and project requirements This 14-hour course, followed by an exam provides specific training on developing an installation plan based on field conditions and project requirements. Whether preparing plans for a factory s monitored suppression system with seemingly minimal requirements or designing a voice evacuation system for a movie theater complex, plans should be developed by persons experienced in the proper design, application, installation and testing of commercial fire alarm systems. The course focuses on providing a more advanced level of knowledge gleaned from national codes regarding proper detector selection, required coverage for specific building occupancies, as well as documentation and plan submittal requirements. Prerequisite: Those wishing to attend this course must have taken the Fire Alarm Installation Methods course. The Life Safety Code course is also strongly recommended. Professional Fire Alarm Design will provide individuals with the knowledge and skills to: 1. Design a system affording the best life safety for a building s occupants based on codes and standards 2. Prepare plan submittal documents required by regulatory groups Register today - visit or call ESA/NTS at x

26 Have You Seen Us Lately? Fresh look - Easier to navigate - New classes! Recognized by ESA s National Training School Linear's extensive Training Programs meet stringent national, state and local Continuing Education (CEU) requirements, including those in NJ, FL, NC, and TX. With over 25 certified CEU/CEC classes, no one beats Linear for cost-free Continuing Education! Linear University Linear University holds professional, hands-on, product training classes for installing dealers, technicians, and system integrators. Linear s training experts host CEU Certified classes at Linear Corporate headquarters in Carlsbad, California. elearning Linear self-paced elearning provides CEU Certified Training Courses designed to be convenient and relevant while increasing knowledge and productivity for you or your employees. On-Site / CEU Accredited Courses Linear offers a wide variety of CEU Certified training programs and we can even come to your own site & location for the classes! On-site training gives your team the knowledge they need fast! Free Training Videos Our training video library includes step-by-step instructions for installation and maintenance on the most popular Linear products, including: 2GIG/Go!Control emerge Telephone Entry Z-Wave Automation PERS Check us out today! You'll get $50 OFF your first elearning or Linear University class! (Available until 12/31/2015) Use Coupon Code ESA at checkout To learn more visit us at learnlinear.com or call A Nortek Company

27 International Building Code (IBC) Classroom and Online 8 CEUs FIRE SUBJECT AREAS Fire alarm systems Egress control Assembly occupancies Educational occupancies Daycare occupancies Residential occupancies Institutional occupancies Other occupancies Life Safety Code/ International Building Code comparisons Be proficient in installation requirements for various occupancy classes This 7-hour course, followed by an exam is based on the International Building Code (IBC) and the International Fire Code (IFC). Students learn the practical application of IBC, focusing on the fire alarm and access control requirements for the most common occupancy classes that will be encountered on a daily basis and offering insights on common errors and areas of confusion. Special attention is paid to the similarities and differences between the IBC and NFPA 101 Life Safety Code. International Building Code will provide individuals with the knowledge and skills to: 1. Design, install and maintain fire alarm and electronic access control systems that comply with both IBC and IFC 2. Identify niche business opportunities based on the most common occupancy classes, creating new revenue-generating services and opportunities Who Should Attend? Technical staff, sales personnel, business owners, fire service and code officials 3. Understand the similarities and differences between the IBC, IFC and NFPA 101 Life Safety Code making it easier to understand what requirements apply based on the adopted code in your local jurisdictions Register today - visit or call ESA/NTS at x

28 Free Trainings Save $ 100's per Employee. Napco Classes Available Near You & Online Earn NTS-Accredited CEUs Free New-Technology, 101's & Advanced Certification Classes: Whether you need to train on new technologies, RMR-building services, communications, or generally brush up on Basic Alarm or IP 101's, Napco offers them Free, in local classes, weekly webinars or recorded sessions, available 24/7. Register today and see our full calendar of NTS- and CEU-accredited trainings on trending topics, like Connected Home, Commercial Systems and Wireless Fire, Communication Alternatives. Earn up to 8 ceus per class, held at your local distributor or right on your office computer. Just use the links below or [email protected]

29 Life Safety Code (LSC) Classroom and Online 8 CEUs FIRE SUBJECT AREAS Fire alarm systems Egress control Assembly occupancies Educational occupancies Daycare occupancies Residential occupancies Institutional occupancies Other occupancies Life Safety Code/ International Building Code comparisons Gain critical knowledge of common occupancy class code requirements This 7-hour course, followed by an exam teaches students the practical application of the NFPA 101 Life Safety Code. Instruction focuses on the fire alarm and access control requirements for most common occupancy classes that students will encounter on a daily basis, offering insights on common errors and areas of confusion. Special attention is paid to the similarities and differences between the International Building Code (IBC) and NFPA 101 Life Safety Code. Life Safety Code will provide individuals with the knowledge and skills to: 1. Design, install and maintain fire alarm and electronic access control systems that comply with NFPA 101 Life Safety Code 2. Identifying niche business opportunities based on the most common occupancy classes, creating new revenue-generating services and opportunities Who Should Attend? Technical staff, sales personnel, business owners, fire service and code officials 3. Understanding the similarities and differences between the IBC, IFC and NFPA 101 Life Safety Code making it easier to understand what requirements apply based on the adopted code in your local jurisdictions Register today - visit or call ESA/NTS at x

30 Security Sales Essentials (SSE) Classroom 8 or 16 CEUs SALES SUBJECT AREAS Overview of the security sales cycle Prospecting Problem identification Solution presentation Closing the transaction stage Handling objections Strategies for selling in the digital age How to cross sell Consultative selling Customer advocacy Managing customer relationships Gain useful knowledge to effectively and ethically sell electronic security systems This 7 or 14-hour course, followed by an exam is a comprehensive, modular program covering the complete sales cycle. Day 1 will explore core sales subjects within residential sales. Day 2 will focus on commercial sales in each of the industry segments: intrusion, access control, fire and video. Security Sales Essentials will provide individuals with the knowledge and skills to: 1. Know the complete sales cycle 2. Offer new or veteran sales personnel with the insights necessary to convert sales prospects into customers 3. Know the similarities and differences in the sales process for residential and commercial sales, including insights into the unique issues relevant to fire alarm, access control and video surveillance systems Who Should Attend? Sales personnel, customer service personnel, technical staff and business owners 4. Have the tools and tips necessary to perform at a highly successful sales level 30 Register today - visit or call ESA/NTS at x6831

31 Understanding Electronic Security Systems (UESS) Classroom and Online INTRUSION 8 CEUs SALES SUBJECT AREAS Fire alarm system devices Security devices Control panels Communications Managing alarms Needs assessment Gain an understanding of the electronic life safety and security industry This 7-hour course, followed by an exam teaches the basic elements of the electronic life safety and security industry including sensors, control panels and communications with an emphasis on the need for an adequate site survey. It stresses the importance of false alarm prevention while exploring the interaction between electronic life safety and security professionals, law enforcement and fire prevention officials. Understanding Electronic Security Systems will provide individuals with the knowledge and skills to: 1. Know the basics of the electronic life safety and security industry 2. Be aware of the importance of false alarm prevention Who Should Attend? Non-technical staff, business owners, law enforcement, fire service, code officials and anyone seeking an overview of the electronic life safety and security industry Register today - visit or call ESA/NTS at x

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33 Pricing Incentives ESA offers many ways to save on training! Private Classes Companies who wish to have an NTS course delivered solely for their employees can request a private class. These offerings are tailor-made to fit your dates, times and locations. Not only do we bring the NTS-certified instructor to you, but we bring the savings, too! A snapshot of potential savings includes: Train 16 students and pay $365 per student vs. $395 a savings of more than $480 for the Level I course Train 31 students and pay $345 per student vs. $395 a savings of more than $1,550 for the Level I course Train 51 students and pay $325 per student vs. $395 a savings of more than $3,570 for the Level I course To learn more about NTS private classes, please contact your local ESA Chartered Chapter Association (CCA) or ESA/NTS. Note: Savings listed above are reflective of ESA/NTS prices and may vary from the CCA. Online Training Power User Discounts ESA s most popular courses are available online for self-paced, on-demand learning. ESA member companies that plan to use online training in volume can take advantage of substantial discounts on ESA s already affordable rates. If you plan to train five or more employees using online courses, your savings have already begun! Register today - visit or call ESA/NTS at x

34 Maintaining Certifications All ESA/NTS certifications are valid for a period of 24 months following the completion of a course of study. Certification is maintained through attendance at industry related continuing education activities. Maintaining ESA/NTS certifications requires certificate holders to earn 24 continuing education units/hours (CEUs) (the equivalent of 24 classroom hours) each renewal cycle. Continuing Education It is the responsibility of each Certification Holder to maintain records documenting qualified continuing education credits, report their credits on the ESA/NTS Certification Renewal Form, and submit the form and the applicable processing fee to ESA/NTS at the time of renewal. CEUs must be taken within the 24 month period from renewal date to renewal expiration date and cannot carry over to subsequent years. Qualifying Activities Programs or topics covering the electronic life safety, security and systems integration industry are eligible for ESA/NTS CEUs. The following activities may qualify. Please see the ESA/NTS Policies, Procedures & Administrative Guidelines for more details. ESA/NTS Courses Accredited ESA/NTS Continuing Education Courses Go to the Current CEU Catalog for a list of approved courses College/University/Trade School courses Active Committee/Task Force Service Teaching NTS Courses Electronic Life Safety and Security Industry Certifications Safety Training ESA/NTS Non-accredited Continuing Education Courses capped at 8 CEUs This may include the following items that are industry related: Training Sessions, Educational Workshops, or Seminars Industry Related Conferences or Board Meetings (State or National Level) Published Articles or Books The following are NOT accepted for CEUs: Online courses not accredited by ESA/NTS Lapsed Certifications Persons who do not maintain their certification lose the privilege of using the designation. A certification is considered lapsed once the expiry date has passed. Lapsed certifications may be renewed as follows: 1. If certification was lapsed for less than 24 months, individuals will be required to submit 24 CEUs (or 24 contact hours) and the renewal fee for the lapsed renewal cycle. 2. If certification has lapsed for a period of more than 24 months, the certification may not be renewed until the primary course and exam leading to certification are retaken. 34 Register today - visit or call ESA/NTS at x6831

35 Those wishing to attain another ESA/NTS certification must have their current certification in good standing. Understanding Licensing and Continuing Education ESA/NTS courses and certifications are referenced in numerous state and municipal licensing programs. Not all states handle acquiring and renewing licenses the same way some states accept online training, some do not; some states accept ESA/NTS CEUs, some do not. Students are urged to contact their regulatory agency prior to enrolling in any program to ensure that the course, CEU or certification is acceptable to a particular licensing group. Why Earn an ESA/NTS Certification? Certifications provide noticeable acknowledgment of your core skills and knowledge. It provides validity of your abilities to others, including your customers, supervisors, peers, and potential employers. Not all certifications are equal. To distinguish yourself from your competitors you need a certification that encourages professional growth and is recognized by the industry as the standard. ESA s National Training School certifications require applicants to meet stringent training and work experience. They are earned and continuously maintained; therefore, extremely valued. Why Earn and Maintain an NTS certification? Achieve recognized status as an expert in your field Attain a competitive edge on your competition or within your company Show your customers that you commit to professional excellence Pledge to continuously develop your skills and knowledge Reach professional and personal achievement Earning your CEUs for your certification will most likely help you keep your professional license Keeping your certification active will prevent you from having to retake foundational courses and focus on learning new skills and concepts. Register today - visit or call ESA/NTS at x

36 SAVE THE DATES Leadership Summit February 8-11, 2015 Phoenix, AZ AIREF AIREF Golf Classic April 14, 2015 Las Vegas, NV YSP West YSP West April 15, 2015 Las Vegas, NV DAY ON CAPITOL HILL april 28-29, 2014 Day on Capitol Hill May 4-5, 2015 Washington, D.C. ESX June 24-26, 2015 Baltimore, MD