Service, Quality, Innovation Think MICROCONTROLLER BUSINESS UNIT NANTES SITE

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1 Service, Quality, Innovation Think MICROCONTROLLER BUSINESS UNIT NANTES SITE

2 SUMMARY I. QUALITY SYSTEM MANAGEMENT QUALITY MANUAL ATMEL NANTES DOCUMENTATION STRUCTURE... 5 II. ATMEL NANTES PRESENTATION GENERAL ATMEL GROUP OVERVIEW ORGANISATION OF ATMEL NANTES ATMEL QUALITY MANAGEMENT ATMEL Corporate Quality Organization ATMEL Nantes Quality Organization PRODUCTS AND APPLICATIONS PRODUCTS AND SYSTEM CERTIFICATIONS III. MANAGEMENT COMMITMENT AND QUALITY POLICY MANAGEMENT COMMITMENT ATMEL NANTES MISSION STATEMENT ATMEL NANTES INITIATIVES CUSTOMER FOCUS IV. ATMEL NANTES PROCESS MAP GENERAL: MAIN STEPS FOR IC MANUFACTURING ATMEL NANTES PROCESS MAP V. ATMEL NANTES PROCESSES DESCRIPTION PROCESS M1 LEAD THE COMPANY AND BUILD THE FUTURE PROCESS M1-1 SALES AND OPERATION PLANNING (S&OP) PROCESS M1-2 CONTINUOUS IMPROVEMENT Customer satisfaction Internal audit Control of non conforming product Corrective action Preventive action PROCESS M3 RESSOURCE MANAGEMENT General Competence, awareness and training PROCESS C1 NEW PRODUCT DEVELOPMENT Project management Step 1: customer (market) need analysis Step 2: Product Implementation Plan (PIP) Step 3 : Product Design Step 4 : Product Evaluation Step 5 : Product Industrialization Supplemental Processes SALES PROCESS (EXTERNAL PROCESS) PROCESS C2 FROM MARKET NEED TO CUSTOMER RESPONSE Answer to customer request for quotation (RFQ) Business case elaboration : feasibility study Business plan Process C6-1 Order entry processing Process C6-2 Workshop management ATMEL and subcontractors Process C6-3 Delivery PROCESS C7 CUSTOMER COMPLAINT ANSWER Goals and performance measurement Data record and tracking Format Physical analysis Annual report PROCESS S3 IT Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 2

3 10. PROCESS S5 PURCHASING INFRASTRUCTURE Contingency plan Personnel safety to achieve product quality Preservation of product Environment VI. QML SPECIFICS TECHNOLOGY REVIEW BOARD CHANGE CONTROL QUALITY MANAGEMENT PLAN Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 3

4 I. QUALITY SYSTEM MANAGEMENT 1. QUALITY MANUAL This Quality Manual describes our Quality Management System and methods required to insure that it is properly documented, implemented and maintained. Furthermore, it covers the process approach deployed by the company and description of interaction between processes of the quality management system. The quality manual makes reference in each chapter to required procedures whose range and detail are compliant with ISOTS The latest revised quality manual is ratified by the ATMEL Nantes General Manager with the SCN form and recorded as any other ATMEL Nantes document specification. When numbering exists in this Manual, it is the same as TS16949v2002 "Quality System Requirements". Appendix 1 provides all ATMEL documents references according to sections. Document History Rev N SCN Modification Date... L Conformance with QS9000 and Semiconductor supplement 13/04/99 M Update after AFAQ Annual review: minor changes and add pictures for 24/08/99 illustration N Annual review: 01/12/00 - Minor changes and add pictures for illustration - Update with ATMEL Nantes SA change of company name P Annual review and conformance with ISO-TS 16949v /02/03 Q Annual review and conformance with ISO TS16949 Customer specific requirements - Semiconductor commodity 20/02/04 R Review according to ESA recommendations 29/11/04 S general update 10/02/05 T general update 24/04/06 Distribution The Quality Manual is distributed within ATMEL Nantes to managers, who make the document available in their division. The distribution is carried out by the Documentation System department of ATMEL Nantes. A hypertext file is also available via the ATMEL Nantes Intranet. Addressees destroy obsolete editions. Each update of the Quality Manual is also distributed to our partners who use it as a reference (companies or certification bodies). The Documentation System department that updates a reference list carries out the distribution. It is also distributed, upon request, to customers, suppliers, subcontractors and partners. ATMEL Nantes Commercial, Marketing, and Quality departments carry out the distribution. Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 4

5 2. ATMEL NANTES DOCUMENTATION STRUCTURE Documentation structure ATMEL Corporate quality management system CPQ-1000 and other CPQ s ATMEL Nantes Quality manual Process description Procedures Organizational documents Instructions Operational data Records Evidence of achievements ISOTS16949 Mandatory procedures PGMH0201 PGMH0642 PAQA0235 PAQA0178 PGMH0275 PGMH0240 Data management: procedures, instructions, others documents and data-bases Management of quality records registrations and archiving Documents and data coding Internal Audit Corrective and preventive actions Treatment of non-conformant products Coding Summary Quality ATMEL Nantes Quality Manual Procedures PGMHxxxx, Mxx, Cxx, Sxx (*) Instructions Quality Assurance Purchasing Logistics Development PAQA, PAQC, POxxxx Loxxxx RDxx, DSxx QCMO Records According to records (cf. PGMH0642) (*) Management, Customer, and Support Processes Descriptions Control of document The PGMH0201 procedure defines ATMEL data control management. Policy - To rapidly provide the appropriate and validated documents at all defined and necessary locations and avoid use of outdated or non-controlled data. - To adapt the management level of documents to the criticality of the information contained, ensuring accuracy of the approval date and ease of access. Scope: documents and data (including those of external origin and applicable to all types of media), which help to achieve or improve quality, support training or demonstrate ATMEL Nantes practices. Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 5

6 Indexation: a Specifications data-base, updated in real time and available on any personal computer, manages all the documents and data under control. "PCN Data-base" registers all Process Change Notices, which are not directly related to a document (data-bases modification for instance). Specific rules are given in the PGMG0201 procedure. Document and data change: Changes to documents and data are reviewed and approved according to a minimum approval list mentioned on each document. An appropriate detailed form is attached to the change with necessary background information. All changes are described in the document, recorded and retained. Any approval list contains a Quality signature. NB: the same procedure applies for any change concerning the "minimum approval list" of a document. Information and distribution: a mailing-lists management software allows doc-control to automatically inform concerned people regarding changes on appropriate documents. Obsolete documents: all invalid documents are removed from all distribution points. A no paper" policy makes removal of obsolete documents easier. Confidentiality: Doc-Control is responsible for managing confidentiality of specifications or other documents with author's rights: attribution of requested confidentiality level, monitoring of distributed copies internally as well as externally and insuring material protection of the documents. Traceability and history: - Each document contains the list and description of changes - Doc-control archives all the changes (file and hard copy) - All the obsolete issues (files) are retained and identified with change notice number Keeping up to date with standards: Definition, then annual checks of List of ATMEL Nantes referenced standards Automatic warning provided by standard distributors Review by an identified board of quality and local experts Update of internal documentation if necessary and implementation of change Information to related departments Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 6

7 II. ATMEL NANTES PRESENTATION 1. GENERAL Location ATMEL Nantes La Chantrerie Route de Gachet NANTES Cédex 3 / France Tel (33) Fax (33) History The start-up 1979: MATRA, a French high technology group, and HARRIS SEMICONDUCTORS, an American specialist of semiconductors, jointly created MATRA HARRIS SEMICONDUCTEURS, located in Nantes (France) 1980: The first memory (SRAM 4K CMOS) was produced in December : Signature of an agreement with Intel (telecommunications) for production of NMOS circuits at Nantes. 1982: Sampling of SRAM 16K CMOS memory Introduction of a complete range of CMOS gate array networks, 400 to 1200 gates, and associated tools Adolescence 1984: Signature of an agreement with CNET, FRANCE TELECOM research centre. Development of a submicronic CMOS process, the SCMOS (Super CMOS), allowing production of low-consumption fast static memories and ASIC's (Application Specific Integrated Circuit). 1986: Conversion of fabrication to 5 inches (125 mm), class 10. Agreement with Cypress, an American semiconductor company, for the transfer of the RAM1 process, allowing MHS to produce ultra-fast memories Creation of an international sales network in Europe, the United States and the Far East Coming of age 1988: MHS produces 12 million integrated circuits per year, i.e wafers a week. Introduction of RAM2 and SCMOS submicronic processes. Creation of a committee in charge of managing the quality improvement program". 1989: HARRIS withdraws from the partnership, MHS becomes "MATRA MHS 1991: AEG, subsidiary of the German group Daimler-Benz, takes a share of 50% of the capital (50% Matra, 50% AEG). MHS produces 2000 wafers a week. 1992: DASA (Deutsche Aerospace) and AEG combine their microelectronic activities in a new entity: TEMIC. MATRA MHS is part of TEMIC Semiconductors 1995: MHS completes the conversion of its fabrication to 6 inches (150 mm). 1996: TEMIC Semiconductors is reorganized in 2 different divisions: The Integrated Circuits Division (MATRA MHS is part of this division) and the Discrete Division Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 7

8 1998: the American group, ATMEL, buys The Integrated Circuits Division of TEMIC Semiconductor. MATRA MHS S.A. is renamed MHS SA, 100% subsidiary of Temic Semiconductors, Temic Semiconductors being itself held 100 % by ATMEL 2000: Temic Semiconductors is renamed ATMEL Wireless and microcontrollers and MHS SA becomes ATMEL Nantes SA 2001: ATMEL Corporation is reshaped into 5 Business units: ASIC s, Microcontrollers, Imaging, Memories, RF & Automotive. Nantes becomes part of the B.U. Microcontrollers. Previous ATMEL Wireless & uc and Corporate Sales are merged into one unique Sales Network organized by regions: Europe, U.S.A. and Asia 2006: The Nantes fabrication activities are sold to the French group XbyBus. ATMEL Nantes becomes a marketing, design and support industrialisation centre. 2. ATMEL GROUP OVERVIEW Founded in 1984, ATMEL Corporation is an industry leader in research, design, manufacturing, and marketing of advanced semiconductors, including microcontroller, non-volatile memory, logic, secure, mixed analog/digital, radio frequency and sensor integrated circuits (ICs). ATMEL is a leading provider of system-on-chip semiconductor solutions using advanced CMOS, BiCMOS, Bipolar, and SiGe process technologies ATMEL Group Product design center USA San Jose Berkeley Colorado Springs Chicago Minneapolis Chesapeake Raleigh Europe E. Kilbride N.Tyneside Camberley Paris Dijon Nantes Grenoble Rousset Lisbonne Trondheim Stockholm Helsinki Duisburg Dusseldorf Dresden Heilbronn Ulm Munich Milan Patras Asia Tokyo Shanghai The Headquarters are located in San Jose and the company is divided in 5 Business Units: BU Memory: Combines Flash, Data Flash, EPROM, and EEPROM products. BU ASIC: Combines ASIC s, Smart Cards, and ARM based processors. BU RF and Automotive: Combines Analog, RF, and Automotive products. BU Microcontroller: Combines Microcontroller (C51 and AVR architectures), ULC s (FPGA conversion) and dedicated Aerospace products. BU Imaging Components and Systems: Combines Image Sensors (CCD & CMOS) and Electronic Systems (Finger, camera, dental sensors). Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 8

9 Besides Business Units, ATMEL maintains manufacturing facilities in Colorado Springs (USA), Grenoble and Rousset (France), Heilbronn (Germany), East Kilbride and North Tyneside (UK), TSPIC and ACP in Philippines. Each Business Unit is free to make use of any ATMEL manufacturing facility, depending on the overall company strategy, its technology needs and available capacities. The company also makes use of various subcontractors, in particular for assembly and testing. ATMEL Group manufacturing facilities Colorado Springs San Jose North Tyneside Heilbronn Grenoble Rousset Manila Wafer Fab Assembly and/or final test ATMEL markets its products through a global network of Company sales offices, registered sales representatives, and electronic component distributors. The ATMEL sales network consists of 20 offices located in 14 different countries. This organization allows ATMEL to be persistently close to customers. It ensures the achievement of ATMEL commercial objectives as defined with the different business units. It represents the interest of the customer at all times within the company. It is responsible for booking of orders. Revenue Split by Region North America 23% Europe 41% Asia 36% ATMEL Group Sales Offices Camberley Hoffman Estates Stockholm Heilbronn Munich San Jose BraintreeParis Essen Seoul Annandale Madrid Milan Beijing Shanghai Tokyo Anaheim Hills Raleigh Taipei Dallas Hong Kong Singapore Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 9

10 3. ORGANISATION OF ATMEL NANTES ATMEL Nantes is part of ATMEL Business Unit Microcontrollers, organized as follows : ATMEL B.U. Microcontrollers G. Turner VP&GM BU Microcontroler Trondheim product group A Bogen & V Wollan Nantes and San Jose product groups incorporate Marketing, Development, Product Engineering and Business Controlling activities. Throndheim product group is the expertise center for AVR architecture. Helsinki is a Design centre specialist for some particular AVR products (AT Tiny Family). Helsinki Design center J. Eskelienen san Jose marketing A. Bogen ATMEL Nantes product Group Fred Chevreton San Jose ingineering T. Mok Business development P. Jones G.Turner VP and GM Microcontrollers BU Bob Avery C.F.O. Mikes Sisois Corp V.P. of IT F.Chevreton General Manager - Atmel Nantes W.Apprich Director of Finance P.Renaud IT Manager M.Vadher Marketing Microcontroller M.Passemard Application Group P.Faure Marcom C.Esperiquette Design P.Bizet PE / TE A.Guennoun Marketing Aerospace P.Malecha Automotive Biz Dvpt P.Garnier Biz Control / Planning A.Bernabe Manufacturing Support S.Masserot Human Ressources F.Faes Quality Atmel Nantes SA Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 10

11 The vocation of ATMEL Nantes ATMEL Nantes SA includes a Product Group, covering definition, design and development in the field of complex integrated circuits, supporting customers in the design of their circuits, providing them with access to the ATMEL Nantes SA design techniques. - Marketing Microcontroller: defines strategy and manages development of activities for MCU (microcontrollers, other digital) - Marketing Aerospace: defines strategy and manages development of activities for aerospace - Application Group: Brings Technical expertise to support design-ins, Customizes existing Hard Ware/Soft Ware to design our products at customers, supports product introduction in the field including training, Hotline support - Automotive Business development: Defines long-term strategy and manages the development of activities for automotive. - Business control/planning: Programs and ensures the funding of ATMEL Nantes development activities by obtained R&D contracts and monitoring project execution. - Product Engineering/Test Engineering: Validates and industrializes new products, improves performance of the company product range. - Design: In charge of the company's research and development activities in circuit design - Market communication (Marcom): Promotes and merchandizes ATMEL products using different tools (documents, advertising, multimedia supports (CD, Internet) ). - Finance: controls the financial flows, coordinates financial plans and the Annual Operating Plan (AOP), monitors the results on a monthly basis. Controls all ATMEL Nantes financial and contractual commitments (investments, licensing, commercial subsidiaries...). Maintains SOX 404 compliance. Manufacturing support: manages the subcontracted activities (assembly, testing and wafer supply) and the procurement of all ATMEL Nantes supplies, raw materials, equipments and services. Human resources: Is responsible for submitting various proposals to the executive committee, and applying and enforcing the social policy of the company. Includes Personnel administration, Competence improvement and internal mobility, Social and legal relationships, Hygiene, working conditions and health, General means and Internal communication. - IT: management of software and hardware for scientific and management applications. - Quality: Ensures the management of the company's quality system and runs the total quality management activities. Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 11

12 4. ATMEL QUALITY MANAGEMENT 4.1 ATMEL Corporate Quality Organization The company Quality Organization reflects the ATMEL business model, with quality managers in charge of one B.U., and quality managers in charge of a manufacturing facility. In some particular cases, for example when both a B.U. and a manufacturing facility coexist in the same site, the Quality Manager covers both types of activities. THINK «GLOBAL», ACT «LOCAL» ATMEL CEO & BOARD OF DIRECTORS CORPORATE QUALITY COUNCIL (SJO) WW Quality Team Alignment and coordination Key Corporate initiatives Monthly reviews & reporting Face to Face Meetings FIELD QUALITY MANAGEMENT (Europe, Asia, Japan) QUALITY MANAGEMENT (FAB 5) QUALITY MANAGEMENT (FAB 7) QUALITY MANAGEMENT (FAB 9) V.P. & Board of Directors QUALITY COUNCIL (BU MICROCONTROLLERS) QUALITY COUNCIL (BU RF & AUTO) QUALITY COUNCIL (BU IMAGING) QUALITY COUNCIL (BU MEMORIES) QUALITY COUNCIL (BU ASICS) Local Quality Management Team Local coordination & initiatives Monthly reviews and reporting At corporate level a dedicated quality council is in place. The corporate quality council includes quality managers from all ATMEL Business Units, manufacturing locations and field quality representatives. Its members meet annually during Worldwide face-to-face meetings and its key outputs or proposals are presented to, and discussed with ATMEL top management. His role is the following: Reviewing key quality matters and events Defining, implementing, maintaining the quality system and reviewing its efficiency Defining goals and key initiatives Managing priorities and assigning necessary support and resources Identifying best practices and aligning processes accordingly between divisions, sites, areas Generating related action plans KEY QUALITY GOALS 2006 Common Goals : Amount of volume returns / Billing : 0.5% Capability objectives Front-end / Back-end (critical nodes) : 80% > 1.67 FACR Cycle Time : - 90% on time (< 2 days) (Working days upon receipt) intermediate report - 75% on time (< 10 days) final report Particular focus on : AOQ (Electrical and Mechanical) (as defined in each B.U.) OTD (as defined in each B.U.) Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 12

13 QUALITY ROAD MAP 2009 Business Excellence «Global Reliability Worldwide Planning Team Improvement Automotive Steering Committee One Voice to the Subcontractor 2006 Global Fab, Global Foundry One Face to the Customer Atmel Worldwide ISO / TS Cerfication Environmental Policy (Lead free, ISO 14001) Total Customer Satisfaction 2003 Statistical Process Control Worldwide Quality Team 4.2 ATMEL Nantes Quality Organization Organization chart of ATMEL Nantes Quality Division NANTES QUALITY MANAGEMENT F. Faes CHIEF INSPECTOR C.Ferre Privileged interface with space agencies Aerospace Certification Programs Aerospace operations PRODUCTS P. Houze AUTOMOTIVE P. Lecuyer PROCESS B. Bijeire PROGRESS H. Grimaud New product Qualification Reliability Monitoring Analysis of customer specifications Customer audits/visits organization. Dispatch of customer documentation (Quality manual, Qualpack, Q/R reports, PCN, ) Customer claims and returns management Analysis of specific requirements for automotive customer Qualification of new automotive products Customer audits/visits organization. Dispatch of customer documentation Automotive customer claims and returns management Design quality support Quality support frontend/ back-end (ATMEL and externals Fabs) Technology analysis Subcontractor quality management Management (audit, qualification, reporting, alerts) - dotted line SPC Data analysis Quality system management * Processes Management * Certifications (ISO v2000) * Internals Audits Customer satisfaction measurement Coordination of improvement projects Doc control Environment management Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 13

14 The managing director of Quality is assisted by the heads of the Products, Automotive, Processes, Progress and by the Chief Inspector. The "Progress" manager is in charge of maintaining the Quality System. The Chief Inspector is the official representative of the company dealing with Aerospace certification bodies (CNES, ESA and DSCC). On the responsibility of the chief inspector, a T.R.B. (Technical Review Board) is in charge of reviewing and validating all process changes. It includes representatives from all related areas (design, front-end, assembly, testing, technologies) and meets on a monthly basis under the authority of the "Chief Inspector" manager with attendance of the Quality managing director. Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 14

15 5. PRODUCTS AND APPLICATIONS As stressed in the name of the Business Unit, the key domain of expertise of the Nantes product group is microcontroller. Historically started with 8-bit C51/C251 ROMless and ROM products (Intel licensed architecture), it has been progressively expanded to OTP s (one time programmable), and to Flash-based microcontrollers and a variety of derivatives featuring A/D converter, USB interface, PCA, SPI, CAN controller, MP3 decoder and more. The ATMEL proprietary AVR 8-bit RISC core is now the mostly used architecture for new microcontrollers developed in ATMEL Nantes and the expertise is also expanding to the new AVR32 32-bit MCU/DSP architecture. ATMEL Nantes is also a major competence center for Aerospace dedicated products. A broad range of radiation-hardened products is supported, including 32-bit processors, memories, ASICs, FPGAs and application specific products. In addition to these expertises, ATMEL Nantes has developed a FPGA conversion service (ULC = Ultimate Logic Conversion) that allows turning programmable devices into a less-expensive ASIC version. Atmel Nantes Products Microcontrollers Flash with USB Multimedia Smart card reader IC s Controlling product Lamp Ballast MBU Reprogrammable FPGA s ULC Aerospace and military products Automotive Microcontrollers Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 15

16 The ATMEL Nantes products are present in various market segments, from multimedia to Aerospace. Here are some typical applications depending on the markets addressed: MULTIMEDIA Microcontrollers in decoders, PC display, DVD and MP3 players, video projectors ULC s for set top box, photo-printers, display controllers, pad games TELECOM Microcontrollers for card readers, GSM, PABx, phone set and answering machine, ULC s in xdsl, base station decoder, switching routers AUTOMOTIVE Microcontrollers in parking assistance, airbag and brake systems, radio systems, seat positioning, Dedicated ASSPs and microcontrollers in VAN, CAN and LIN multiplexing INDUSTRIAL / MEDICAL Microcontrollers for smart card readers (bank, PC and GSM), measurement equipments, alarm systems, industrial display, glucometers, lighting systems, motor control, ULC s in various applications AEROSPACE Microcontrollers, microprocessors (licensed SPARC RISC 32-bit architecture) and DSPs Rad Hard applications (satellites, launchers) Rad Hard Memories (SRAMs, FIFOs, DPRs and EEPROMs) Rad hard ASICs and FPGAs for various applications Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 16

17 6. PRODUCTS AND SYSTEM CERTIFICATIONS ISO 9001 V2000/ ISO-TS 16949v2002 In July 1991, ATMEL Nantes received the ISO 9001 certification from AFAQ (French Association for Quality Assurance), in recognition of the conformity of our quality system to ISO requirements. It was renewed in 1994, 1997, 2000 and 2003, according to the revised ISO standard (v2000), for a 3-yearperiod. This agreement covers the activities of development and manufacturing. ATMEL Nantes had been officially granted by AFAQ for a 3-year period for the ISO TS certification. As a consequence of the sales of the Fabrication activity, ATMEL Nantes cannot be ISO TS certified anymore. An attestation of conformity to ISO TS is nevertheless targeted in ESA/ESCC QML In the context of the ESA (European Space Agency) qualification programmes, ATMEL Nantes has been audited and judged apt to produce components for European space programmes. (The respect of ESCC specification N is part of our Quality policy). ATMEL Nantes also undertook, together with the European Space Agency, a capability approval for the ASIC 0.35 um RT (Radiation Tolerant) technology, finalized in An ESCC E.Q.M.L. experiment has been completed in It should lead to official certification in DSCC/QML After consulting US authorities and performing an internal audit, ATMEL Nantes was declared, in 1991, in compliance with MIL-STD883 (for the manufacture of military products). ATMEL Nantes' products are included in the SMD procurement files (Standard Microcircuit Drawings) managed by the DSSC (Defence Supply Center Colombus). Furthermore, QML certification was granted by DSCC in December 1999, defining a wide range of products compliant with the new MIL-PRF class Q and V (space and military). In October 2000, this certification was extended to RHA (Radiation hardened) products and in October 2004 to 0.35 um & 0.18 um technologies and high pin count packages. Sarbanes Oxley Section 404 In 2004, ATMEL Nantes has contributed to the Sox corporate ATMEL certification program. This new financial system, operational first time in 2004, aims at keeping financial business cycles under tight control. It applies to any public U.S. company. Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 17

18 III. MANAGEMENT COMMITMENT AND QUALITY POLICY 1. MANAGEMENT COMMITMENT ATMEL Nantes Board of Directors is committed to the development and implementation of a process management system compliant with the standards listed in the References paragraph. Through periodic management reviews, processes performances and generals indicators are reviewed for compliance to target. Corrective actions are identified when goals are not reached and related resources allocated if necessary. 2. ATMEL NANTES MISSION STATEMENT ATMEL Nantes has adopted the quality policy of its mother company ATMEL: This policy stresses the historical core values of ATMEL Nantes, in particular customer focus, innovation and Continuous Improvement. This corporate policy is cascaded in a local policy, which defines the specific orientations of Nantes site. This policy is reviewed every year during the management review. This policy is supported by local improvement initiatives defined at both functional and processes levels. Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 18

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20 ATMEL NANTES INITIATIVES Design Development Improve the team spirit with marketing, App Lab and PE. We are all in the same boat. Build a strong recognized technical identity by means of the innovation process. Spreading of technical information inside and outside Keep our design development processes under control. Succeed in the introduction of the AVR32 in Nantes as a new tool for multiple applications Be more proactive in the search for funding to participate to our R&D development costs. Secure ramp-up of existing design-win and create new ones Automotive 2006 Targets Finalize automotive qualification of standard AVR from the automotive roadmap Get first AVR grade 0 qualified (150oC) Get first HV (Battery Voltage) AVR working silicon Develop new automotive dedicated AVRs : AVR_Motor, AVR_Led, AVR_HIDLight, AVR_Sensor Define AVR32 strategy for Automotive market Develop Sales Support tools for automotive market : AN, White Paper, DK, Press Release Aerospace Continue to develop our Space business in Asia while increasing our Space business market share in NA & Europe Deploy our Marketing & Sales forces on Galileo program to get the maximum of design-wins. Secure our mil-aero business needs ( ) through LBO and die-banking and find out recovery business in the commercial offering suitable for mil-aero applications such as ULC. Progress of new rad-hard product developments: FPGA RH 300Kgates, EEPROM 4/16MBits, Sparc HIREL version Agree with the Space Agencies on new R&D plan (3M$ funding per annum) Keep Budget achievement on-track(392m$ MBU, 110M$ Nantes) MBU Demand & Billing forecast management in APO DP Business Controlling Grants : Achieve budget objective (4.4M$) and secure new contracts (4Mbits, SparcV8 FM, ) Active contribution and move to Corporate Planning tools (including appropriate Database management) Order fulfilment: OSD OTD at 85% av. NTO Products variants analysis for rationalization purpose. Project Management re-engineering (simplification, efficiency) SOX : «Revenue & Receivables» cycle testing successful Product Engineering Contribute to improve Quality Improvement quality (TEPRO) and robustness new µc introduction Be on time (even ahead!) to reach BU OTD target (85% vs OSD) Contribute to support Galileo along business plan guide-line Apply test roadmap : Introduction of 2 test platforms Follow environment changes Permanent: improve yields, reduce costs Enhance relationship with Norway TSTI becoming ACP Nantes-operations becoming MHS, a supplier GDT, SDL out. Go live with LTS and build the technical database Marketing - Micros & ULC Audio (SND3) Reference Design/Design-ins To define, market and Ballast Push PWMX series define new products support the development Industrial CAN Push AVR CAN design-ins of microcontrollers in Motor Control Use PWMX series define dedicated Micro specific application USB design-in for AVR USB push C51 USB designs segments: SCR Increase sales of existing products To offer an excellent FPGA conversion service to our customers for cost reduction and integration purposes. Engage with Key Customers in above mentioned specific segments Gain mind share from ATMEL Sales/FAEs to push our key products Atmel Nantes S.A. * MANUEL QUALITE * Rev : T * 09/06/2006 * Page 20