Controlware Access Backup Solutions

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2 Introduction The represents Controlware s new generation of backup products. The is ideally suited for backup applications in a wide range of network scenarios with backup data rates ranging from 64 Kbit/s up to Mbit/s. Features such as remote management and configuration via software download, integrated SNMP agent and Ethernet interface make the the ideal equipment for backing up dedicated leased lines in Wide Area Networks (WANs). By using dial up ISDN, the ensures the availability of wide area networks. This is achieved automatically and cost effectively. The can be fully integrated into Controlware s TAXI Manager network management systems, as well as into the umbrella network management systems Tivoli NetView and HP OpenView. The device can, in fact, be easily integrated into any network management system, which supports the SNMP V1 standard.

3 Features Backup The ensures the availability of important links and vital applications. As soon as the leased line fails, the immediately establishes a backup path via ISDN at speeds ranging from 64 Kbit/s up to Mbit/s. The IBS PICCO constantly monitors the leased line and is protocol transparent. Thus, no protocol-dependent configuration or topology and routing changes are necessary. Full bandwidth of the leased line is available as no data is used by the for monitoring. The automatically detects a failure of the leased line using a combination of various call criteria and establishes an alternate connection via ISDN. When a backup is in progress, the continues to monitor the leased line, thus ensuring that recovery from a backup is also automatic. Disaster Recovery The provides backup and disaster recovery within the same unit. For example, if it is not possible to establish a connection between the two sites being monitored, the IBS Picco automatically dials alternate locations (e.g. a backup computing centre). Local and Remote Software Download The operating software of the or parts of it can be downloaded to any remotely installed device without requiring the presence of service personnel. A download of the operating software or parts of it can be carried out locally via a serial interface and remotely via the ISDN network or IP based via the Ethernet Interface. Two complete software versions can be stored in the internal FLASH. Multiple ISDN Protocols The allows the integration of different ISDN protocols into a single operating software. Corporations with global networks only need one product revision as the ISDN protocol can be selected via configuration parameters. Variable ISDN Interfaces The is available with various ISDN interfaces. Depending on the requirements users can select modules equipped with one or more ISDN BRI S or U interfaces, one ISDN PRI interface for E1 lines and one ISDN PRI interface for T1 lines. Automatic ISDN Line Verification In order to ensure the availability of the ISDN path, an ISDN line verification test checks automatically the availability of the ISDN network. The ISDN connection awaiting backup simply remains idle. During this time, failures of the ISDN path itself may go unnoticed. In order to provide an early warning of impending ISDN problems, the conducts a simulated backup at regular intervals. Test data is exchanged, but the data stream is not actually switched over. Any connecting problems are forwarded to the network manager and are also stored in local log files. Leased Line Modem Modem BRI/PRI BRI/PRI ISDN

4 Features ISDN Kbit/s Multiple PRI/BRI Frame Relay Frame Relay Switch E1 or T1 E1 or T1 TAXI-System Channel Bank Modem Inband Communication and Access Security The provides access protection by checking the calling party identification number. More than 96 valid access numbers may be defined. In addition, each unit may be assigned a password, which is exchanged inband in each B-channel during connection set-up. This function is especially important for international connections, as ISDN gateways often delete all calling party information, thereby rendering all other access protection schemes useless. BONDING Compliant Channel aggregation takes place in accordance with the Bandwidth ON Demand Interoperability Group Mode 1 de facto standard. TAXI-System Compatibility The is fully compatible to Controlware s TAXI-System and may thus be connected using a primary rate interface and the DBB Module for X.21 or V.35 applications or the Quad E1/ T1 Module in conjunction with the IMX Module for G.703/4 applications. This is useful in star points where several IBS Picco connect into one central TAXI-System. Multiple Time Windows The uses programmable time windows to allow backup operation during user specified times. This feature prevents ISDN call charges being accrued during periods when data transfer is not vital. Remote Supervisor The features an easy-to-use supervisor port, which can also be accessed remotely via ISDN. With Controlware offering fully compatible remote supervisory access for all units, an may be accessed via another or the TAXI-System. The three-level password protection scheme, the command file editor and the online help facilities are uniformly available in all Controlware ISDN products. User-friendly Windows Based Configuration Manager With the, Controlware introduces a new configuration manager, which allows the user to configure the via a Windows based userfriendly software module.

5 Features Integrated SNMP Agent The integrated SNMP agent supports the standard MIB II and the Controlware specific ISDN MIB. All configuration parameters as well as all alarm and status messages are supported via the integrated SNMP agent. The can thus be integrated into every SNMP network management platform. As a communication interface, either the optional Ethernet interface or the SLIP (serial line IP) port can be used. Network Management The IBS PICCO can be managed remotely together with the TAXI-System and IDB dial-backup adapters using Controlware s network management system TAXI Manager, which runs on standard umbrella NMS platforms such as HP OpenView or Tivoli NetView. The TAXI Manager enables convenient configuration and monitoring of all TAXI-System applications. Access to the NMS can be supported via ISDN, serial line IP (SLIP) and via Ethernet. The standard IP addressing allows for full integration of the NMS data with any existing IP network. Configuration Manager units are: 64/128 inclusive X.21, V.24 or V /512 inclusive X.21, V.24 or V inclusive X.21, V.24 or V.35 For more information refer to Network Management literature. ISDN Multiple PRI/BRI Kbit/s X.21, V.24, V.35 X.21, V.24, V.35 Video Camera E1, T1, X.21, V.35 Frame Relay Switch Video Monitor Frame Relay Switch

6 Features Versions Max. Backup Speed Modules with ISDN Interfaces (Examples) 64 Kbit/s 1 BRI 128 Kbit/s 1 BRI 256 Kbit/s 1 Dual BRI or 2 BRI 384 Kbit/s 1 Quad BRI 512 Kbit/s 1 PRI (E1/T1) or 1 Quad BRI Kbit/s 1 PRI T Kbit/s 1 PRI E1 Applications Automatic backup applications with disaster recovery Terminal Adapter applications General Features Easy customisation to actual and future customer bandwidth requirements through modular design and variable ISDN interfaces respectively Worldwide implementation through multiple ISDN protocols in one unit and worldwide approvals Network Management Software for worldwide central or distributed management Remote configuration with user-friendly configuration software Full integration into umbrella network management platforms HP OpenView and Tivoli NetView Access security through inband communication, identification of calling party and three-level password Remote download of software into IBS units Integrated SNMP agent Backup Features Surveillance of leased lines up to 1920 using X.21, V.24, V.35 interfaces Reliable detection of leased line failures by combining various call criteria Automatic detection of pending ISDN service problems through ISDN line test Temporary replacement of defective leased line using ISDN speeds up to Kbit/s (IBS) Routing or topology changes not necessary (transparent monitoring of leased line) Multiple time windows for avoiding unnecessary backups Reliable switchback of data using a leased line test No interruption of leased line upon power failure of IBS (Data is bridged using Relay SICs) Ethernet Bridging Call button Rack option

7 Technical Specifications Application Speed Leased line monitoring ISDN backup speed of ISDN Interfaces Leased line speed from 64 Kbit/s Mbit/s Maximum ISDN speed up to 1920 Kbit/s ISDN modules ISDN BRI (S or U interface) 2 x 64 Kbit/s ISDN QBRI-S 1 Port 2 x 64 Kbit/s ISDN Dual BRI-S 4 x 64 Kbit/s ISDN Quad BRI-S 8 x 64 Kbit/s ISDN PRI (E1) 30 x 64 Kbit/s ISDN PRI (T1) 23 x 64 Kbit/s D-channel protocol ETSI CE (NET 3), ATT 5ESS5, ATT 5ESS9, ATT 5ESS10, NORTHERN TELECOM DMS 100 US National ISDN 2, NTT Japan, Kokusai Denshin Denwa, Hong Kong Telephone Korean OP, Australian Telecom 1, ECMA/QSIG Leased Line (DTE/DCE) Interfaces Leased line data rates 64 Kbit/s Mbit/s Electrical interfaces X.21 V.24 V.35 Failsafe option Relay SICs (No interruption of leased line upon power failure of as data is bridged between DTE and DCE) Protocol Independence e.g. TCP/IP, Frame Relay, SNA, X.25 BONDING Compliant Bandwidth on Demand interoperability Mode 1 Backup Features ISDN line test None, daily, weekly, monthly Modem test Via BERT test pattern (Mark, Space, 511, 2047, 1:3) Multiple time windows Compatibility Security Features Up to 10 time windows Fully compatible to TAXI-System (DBB, Quad E1/T1, IMX, DBU) and IDB-64 ISDN number validation ISDN inband passwords Check of incoming ISDN number Check of submitted password of unit accessing via ISDN Administration password 3-level supervisor passwords Network Management Configuration and alarm User friendly Windows software, Locally via SLIP, indication (traps) Remotely via ISDN or Ethernet to central NMS-PC or UNIX NMD Management station SNMP Power Requirements Controlware TAXI Manager for Tivoli NetView or HP OpenView, V1 SNMP agent integrated ISDN num Voltage range Line frequency Input current Physical and Environmental Specifications 115 V AC 230 V AC, (Autorange) Hz 1 A Dimensions (H x W x D) Weight Operation temperature Storage temperature Humidity Compliance 44 mm x 285 mm x 440 mm (1.73 X 11.2 X 17.3 inch) 7 kg (15.43 pound) + 5 C to + 40 C (+ 41 F to F) - 10 C to 60 C (+ 14 F to F) max. 90 % (non-condensing)

8 About Controlware Controlware Communications Systems are leading specialist suppliers, value added distributors and manufacturer of network backup solutions. With extensive experience in communications networking and delivery of IP solutions, technical expertise enables Controlware to not only supply products but also assist with development, design, integration, and support. The Controlware group has provided IT communications networking solutions since During this time Controlware has accumulated extensive experience in the design, delivery and maintenance of cost-effective IP networks. By also specializing in the integration of applications such as Communication, IT Security, IT-Management and Application Delivery Controlware offers a range of turnkey solutions that can be uniquely customized to exact requirements. With expert local technical teams backed up by global Technical Assistance Centers Controlware ensures 24x7x365 coverage for customers from International offices in Europe, North America, and Australia. Headquarters Controlware GmbH Waldstrasse Dietzenbach Germany Tel: +49 (0) Fax: +49 (0) cwp-info@controlware.de Web: UK: Tel: + 44 (0) video@controlware.co.uk Benelux: Tel: +32 (0) info@controlware.be France: Tel: +33 (0) commercial@controlware.fr Australia: Tel: +61 (0) sales@cware.com.au Controlware is an Affiliate Member of the IP UserGroup The IP UserGroup is an independent security technology forum representing a community of individuals who are interested in the development and adoption of IP (Internet Protocol) based products and services for use within networked security and intelligent building applications. All specifications are subject to change without notice. Every effort has been made to supply complete and accurate information herein by Controlware GmbH. All rights reserved. Ref. N : CWP/MK/RL 04/2008 Affiliate member Partner Address Details United States: Tel: info@cware.com Italy: Tel: info@cware.it Spain: Tel: +34 (0) info@controlware.org Austria: Tel: info@controlware.at