OFFICIAL MICROSOFT LEARNING PRODUCT 6292A. Installing and Configuring Windows 7 Companion Content

Transcription

1 OFFICIAL MICROSOFT LEARNING PRODUCT 6292A Installing and Configuring Windows 7 Companion Content

2 Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, address, logo, person, place or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. The names of manufacturers, products, or URLs are provided for informational purposes only and Microsoft makes no representations and warranties, either expressed, implied, or statutory, regarding these manufacturers or the use of the products with any Microsoft technologies. The inclusion of a manufacturer or product does not imply endorsement of Microsoft of the manufacturer or product. Links may be provided to third party sites. Such sites are not under the control of Microsoft and Microsoft is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Microsoft is not responsible for webcasting or any other form of transmission received from any linked site. Microsoft is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of Microsoft of the site or the products contained therein Microsoft Corporation. All rights reserved. Microsoft and the trademarks listed at are trademarks of the Microsoft group of companies. All other marks are property of their respective owners. Product Number: 6292A Released: 10/2009

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7 Installing, Upgrading, and Migrating to Windows Module 1 Installing, Upgrading, and Migrating to Windows 7 Contents: Lesson 1: Preparing to Install Windows 7 2 Lesson 2: Performing a Clean Installation of Windows 7 5 Lesson 3: Upgrading and Migrating to Windows 7 9 Lesson 4: Performing an Image-Based Installation of Windows 7 11 Lesson 5: Configuring Application Compatibility 16 Module Reviews and Takeaways 18 Lab Review Questions and Answers 21

8 1-2 Installing and Configuring Windows 7 Lesson 1 Preparing to Install Windows 7 Contents: Question and Answers 3

9 Installing, Upgrading, and Migrating to Windows Question and Answers Key Features of Windows 7 Question: What are the key features of Windows 7 that will help your organization? Answer: The answer may vary, but in general all the key features of Windows 7 will help users in terms of usability, security, manageability, deployment, and productivity. Editions of Windows 7 Question 1: Which edition of Windows 7 might you choose in the following scenarios? Scenario 1: There are a few users in your organization. Currently, you do not have a centralized file server and all of the computers are not joined to a domain. Scenario 2: Your organization has more than one hundred users who are located in several offices across the country. In addition, you have several users that travel frequently. Answer: Choose Windows 7 Professional for Scenario 1 and Windows 7 Enterprise for Scenario 2. Scenario 1: For a business environment, choose either Windows 7 Professional or Windows 7 Enterprise. Windows 7 Home Premium, Windows 7 Home Basic, and Windows 7 Starter are targeted for home users. Because you only have few users, Windows 7 Professional will be the best fit. Scenario 2: Choose Windows 7 Enterprise and take the advantage of features such as BranchCache and DirectAccess to increase the productivity of your mobile users. Question 2: What is the difference between the Enterprise and the Ultimate edition of Windows 7? Answer: There is no difference in terms of features between the Enterprise and Ultimate editions. Windows 7 Enterprise is available through Microsoft Software Assurance with Volume Licensing and Windows 7 Ultimate is available through the retail channel. There is no upgrade path between the two. Hardware Requirements for Installing Windows 7 Question: What is the typical computer specification within your organization currently? Contrast that specification to what was typically available when Windows Vista was released. Do you think Windows 7 can be deployed to the computers within your organization as they currently are? Answer: The answer may vary. Several years ago, when Windows Vista was released, the hardware requirements were considered quite high. Since Windows 7 hardware requirements are the same with Windows Vista, computers in most organizations will be able to install Windows 7. Options for Installing Windows 7 Question: Which type of installation do you use in the following scenarios?

10 1-4 Installing and Configuring Windows 7 Scenario 1: Your users have computers that are at least three years old and your organization plans to deploy Windows 7 to many new computers. Scenario 2: There are only a few users in your organization, their computers are mostly new, but they have many applications installed and a lot of data stored in their computers. Answer: The answers may vary. Your selection of the type of installation may not be decided by just these factors. In general, it is recommended that you perform a clean installation followed by migration of user settings and data. Avoid selecting upgrade, unless it only involves a few users or computers. In Scenario 1, you may want to purchase new hardware for your organization, perform a clean installation of Windows 7, and migrate the necessary user settings and data. In Scenario 2, you may want to perform an in-place upgrade to Windows 7.

11 Installing, Upgrading, and Migrating to Windows Lesson 2 Performing a Clean Installation of Windows 7 Contents: Question and Answers 6 Detailed Demo Steps 8

12 1-6 Installing and Configuring Windows 7 Question and Answers Discussion: Considerations for a Clean Installation Question: When do you typically perform a clean installation of Windows? Answer: The answer may vary, but in general, consider the following circumstances. Clean installation considerations You must perform a clean installation in the following circumstances: No operating system is installed on the computer. The installed operating system does not support an upgrade to Windows 7. The computer has more than one partition and needs to support a multiple-boot configuration that uses Windows 7 and the current operating system. A clean installation is the preferred installation method. Performing a clean installation ensures that all of your systems begin with the same configuration and all applications, files, and settings are reset. Methods for Performing Clean Installation Question: In what situation will you use each method of performing a clean installation of Windows operating system? Answer: Running Windows installation from the product DVD is the most straightforward. Generally, this method is used in a home or small business environment or to install a reference computer. You can place the installation files in a network share so that you can run the Windows installation from the network to computers that do not have a DVD drive. Having the Windows installation in a network share also saves you the trouble of keeping the installation media. If you are installing Windows in a large organization and want to standardize the environment, install Windows by using an image. Discussion: Common Installation Errors Question: What potential issues might you encounter when installing Windows? Answer: The answers may vary. The following table describes several installation problems and solutions that can be used to identify and solve specific problems. Problem Solution Installation media is damaged. BIOS upgrade is needed. Hardware is installed improperly. Test the CD or DVD on another system. Check your computer supplier s Internet site to determine whether a basic input/output system (BIOS) upgrade is available for Windows 7. Check any messages that appear during the boot phase. Install add-on hardware properly, such as

13 Installing, Upgrading, and Migrating to Windows video cards and memory modules. Hardware fails to meet minimum requirements. Error messages appear during setup. Use Windows Catalog to locate products designed for Microsoft Windows and ensure that your hardware meets the minimum requirements for the edition of Windows 7 that you want to install. Carefully note any messages and search the Microsoft Knowledge Base for an explanation. Demonstration: Configuring the Computer Name and Domain/Work Group Settings Question: When will you configure the primary DNS suffix to be different from the Active Directory domain? Answer: In most cases, you will not configure the primary DNS suffix to be different from the Active Directory domain. This is typically done in large organizations with a complex DNS structure that is independent of the Active Directory DNS structure. An example of why you might configure a different primary DNS suffix is to support applications that need to search in an alternate DNS domain.

14 1-8 Installing and Configuring Windows 7 Detailed Demo Steps Demonstration: Configuring the Computer Name and Domain/Work Group Settings Detailed demonstration steps 1. Log on to the 6292-LON-CL1 virtual machine as CONTOSO\Administrator with a password of Pa$$w0rd. 2. Click Start and then click Control Panel. 3. Click System and Security and then click System. 4. In the Computer name, domain, and workgroup settings area, click Change settings. 5. In the System Properties window, click the Change button. Note that the Network ID button performs the same task with a wizard. 6. In the Computer Name/Domain Changes window, click Workgroup and type WORKGROUP. This is the name of the workgroup to be joined. 7. Click OK. 8. Click OK to acknowledge the warning. 9. Click OK to close the welcome message. 10. Click OK to close the message about restarting. 11. In the System Properties window, click the Change button. Note that the Network ID button performs the same task with a wizard. 12. In the Computer Name/Domain Changes window, click Domain and type Contoso.com. This is the name of the domain to be joined. 13. Click the More button. Use this primary DNS suffix to have the computer search DNS domains other than the Active Directory domain that it is joined to. The NetBIOS name is used for backward compatibility with older applications. 14. Click the Cancel button. 15. In the Computer Name/Domain Changes window, click OK. 16. When prompted, in the Windows Security box, type Administrator with a password of Pa$$w0rd. 17. Click OK three times and then click Close. 18. Click Restart Now. 19. After the system restarts, log on as Contoso\Administrator with a password of Pa$$w0rd.

15 Installing, Upgrading, and Migrating to Windows Lesson 3 Upgrading and Migrating to Windows 7 Contents: Question and Answers 10

16 1-10 Installing and Configuring Windows 7 Question and Answers Considerations for Upgrading and Migrating to Windows 7 Question: You are deploying Windows 7 throughout your organization. Given the following scenarios, which do you choose, upgrade or migration? Scenario 1: Your organization has a standardized environment. You have several servers dedicated as storage space and the computers in your organization are no later than two years old. Scenario 2: Your organization has a standardized environment. You have several servers dedicated as storage space and plan to replace existing computers, which are more than three years old. Scenario 3: You do not have extra storage space and the computers in your organization are less than two years old. In addition, there are only five users in your organization and you do not want to reinstall existing applications to your user computers. Answer: Scenario 1: Perform a wipe and load migration. To achieve a standardized environment, perform a clean installation, followed by a migration. In this scenario, you have storage space, but you do not plan to replace the existing hardware. Scenario 2: Perform a side-by-side migration. To achieve a standardized environment, perform a clean installation, followed by a migration. In this scenario, you have storage space and plan to replace the existing hardware. Scenario 3: Perform an in-place upgrade. In this scenario, you do not have the storage space required to perform migration. Also, migration requires that you to reinstall all existing applications. Tools for Migrating User Data and Settings Question: How do you migrate applications to Windows 7? Answer: You can migrate application settings but not the application itself. You have to re-install your application before restoring the application settings in your destination computer.

17 Installing, Upgrading, and Migrating to Windows Lesson 4 Performing an Image-Based Installation of Windows 7 Contents: Question and Answers 12 Detailed Demo Steps 13

18 1-12 Installing and Configuring Windows 7 Question and Answers Demonstration: Building an Answer File by Using Windows SIM Question: Why might you use an answer file rather than manually completing the installation of Windows 7? Answer: An answer file is used to automate the installation process for speed and consistency. When you use an answer file, you are assured that each installation is the same. Automating the installation process is more efficient when multiple computers are configured at once. Demonstration: Creating a Bootable Windows PE Media Question: After you have created the iso file, what do you do with it? Answer: Typically, the next step is to burn the iso file as a bootable CD or DVD. It can then be used to perform imaging operations. Demonstration: Configuring VHDs Question: Given that a Windows 7 based VHD is configured to run in a Virtual PC, can you configure the same VHD to run in native boot? Answer: Yes. However, before a Windows 7-based VHD that is configured to run in Virtual PC can be used to run in native boot, you must remove system-specific data from the Windows installation by using Sysprep.

19 Installing, Upgrading, and Migrating to Windows Detailed Demo Steps Demonstration: Building an Answer File by Using Windows SIM Detailed demonstration steps Build an answer file by using Windows SIM 1. Log on to the 6292-LON-CL1 virtual machine as Contoso\Administrator with a password of Pa$$w0rd. 2. Click Start, point to All Programs, click Microsoft Windows AIK, and then click Windows System Image Manager. 3. In the Windows Image area, right-click Select a Windows image or catalog file and then click Select Windows Image. 4. Browse to E:\Labfiles\Mod01\Sources\, click install_windows 7 ENTERPRISE.clg, and then click Open. Note: If a catalog file does not exist for this edition of Windows 7, then you will be prompted to create a catalog file. The creation process takes several minutes. In this demonstration, you are not prompted to create a catalog file because it has already been created for you. 5. In the Answer File area, right-click Create or open an answer file, and then click New Answer File. 6. In the Windows Image area, expand Components and scroll down and expand x86_microsoft- Windows-Setup. This group of settings is primarily used in the windowspe stage of an unattended installation. Notice that it includes Disk Configuration. 7. Expand UserData and right-click ProductKey. Notice that this setting can only be applied in the windowspe stage. This is used for an unattended installation where Windows 7 is installed from the install.wim file on the Windows 7 installation DVD. 8. Scroll down and click x86_microsoft-windows-shell-setup. Notice that the option for the product key is available here and shown in the Properties area. 9. Right-click x86_microsoft-windows-shell-setup and click Add setting to Pass 4 specialize. These settings are applied after an operating system has been generalized by using Sysprep. 10. In the Microsoft-Windows-Shell-Setup Properties area, in the ProductKey box, type and press Enter. Placing a product key in this answer file prevents the need to enter the product key during the installation of a new image. 11. Close Windows System Image Manager and do not save any changes. Note: For more information, please refer to Windows SIM Technical Reference at

20 1-14 Installing and Configuring Windows 7 Demonstration: Creating a Bootable Windows PE Media Detailed demonstration steps Create a bootable Windows PE media 1. Log on to the 6292-LON-CL1 virtual machine as Contoso\Administrator with a password of Pa$$w0rd. 2. Click Start, point to All Programs, click Microsoft Windows AIK, and then click Deployment Tools Command Prompt. 3. At the command prompt, type copype.cmd amd64 E:\winpe_amd64 and press Enter. This command copies the necessary files to the E:\winpe_amd64 folder. If the folder does not exist, it is created. 4. At the command prompt, type copy C:\Program Files\Windows AIK\Tools\amd64\imagex.exe E:\winpe_amd64\iso and then press Enter. This adds the ImageX tool to the files that will be added to the iso. 5. At the command prompt, type oscdimg n be:\winpe_amd64\etfsboot.com E:\winpe_amd64\iso E:\winpe_amd64\winpe_amd64.iso and then press ENTER. This command creates the iso file with Windows PE. Note: For more information on copype, copy, and oscdimg, refer to: Demonstration: Modifying Images by Using DISM Detailed demonstration steps Modify images by using DISM 1. Log on to the 6292A-LON-CL1 virtual machine as Contoso\Administrator with a password of Pa$$w0rd. 2. Click Start, point to All Programs, click Microsoft Windows AIK, and then click Deployment Tools Command Prompt. 3. At the command prompt, type dism and press Enter. This displays help information for the command. 4. At the command prompt, type md C:\img and then press Enter. 5. At the command prompt, type dism /mount-wim /wimfile:e:\labfiles\mod01\sources\install.wim /name: Windows 7 ENTERPRISE /mountdir:c:\img and press Enter. 6. When the image mounting is complete, at the command prompt, type dism /getmountedwiminfo and press Enter. This displays information about the mounted image. Notice that an index number is displayed instead of the name.

21 Installing, Upgrading, and Migrating to Windows Type cd C:\img and press Enter. 8. At the command prompt, type dir and press Enter. You can see the installation files for Windows 7 ENTERPRISE and modify them. 9. At the command prompt, type cd \ and press Enter. 10. At the command prompt, type dism /image:c:\img /? and press Enter. This displays the available options for servicing an image such as adding a driver or adding a feature. 11. At the command prompt, type dism /image:c:\img /add-driver /driver:e:\labfiles\mod01\vx6000\vx6000.inf and press Enter. This adds the driver for the VX6000 Lifecam to the image so that it is available for all computers configured with this image. 12. At the command prompt, type dism /unmount-wim /mountdir:c:\img /discard and press Enter. Use the /commit option to save changes. 13. Close all open Windows.

22 1-16 Installing and Configuring Windows 7 Lesson 5 Configuring Application Compatibility Contents: Question and Answers 17

23 Installing, Upgrading, and Migrating to Windows Question and Answers Updating Shims Question: When do you use compatibility fix? Answer: The answer may vary. You use compatibility fix in several scenarios, such as when a compatibility issue exists on an application from a vendor that no longer exists, on an internally created application, on an application for which a compatible version is to be released in the near future, or an application that is non-critical to the organization, regardless of its version.

24 1-18 Installing and Configuring Windows 7 Module Reviews and Takeaways Review questions You have decided to deploy Windows 7 in your organization. You are working from the organization s head office. Your organization has five branch offices in the same country, and each branch office has less than ten users. In total, there are one hundred users in your organization s head office. In addition, there are several users that work from home or on-the-go, all over the country. Your organization also has plans to grow to neighboring countries in the near future. This introduces languages that differ from your organization s head office. Your organization has a standardized and managed IT environment with Windows Servers 2008 R2 and Active Directory in place. Almost all of the users are running Windows XP with Service Pack 3 and a few are running Windows Vista with Service Pack 2. Question 1: Which edition of Windows 7 is best suited for your organization? Answer: In business scenarios, select either Windows 7 Professional or Windows 7 Enterprise. These two editions are business-focused and support domain join and Active Directory. You have several branch offices and several mobile employees. In this scenario, select Windows 7 Enterprise to take advantage of features such as DirectAccess, BranchCache, and VPN Reconnect that will increase the productivity of your branch office and mobile employees. Also, Windows 7 Enterprise supports all worldwide interface languages, which may be beneficial when your organization expands to the neighboring countries. Question 2: Which installation method do you choose? Answer: Your organization has a standardized and managed IT environment and there are significant numbers of computers involved in this deployment. Although some of your users who are running Windows Vista with Service Pack 2 can upgrade directly to Windows 7, you still need to perform a clean installation of Windows 7 followed by migration to preserve user settings and data. This ensures that all of your users begin with the same configuration, and all applications, files, and settings are reset. Consider performing the clean installation by using a standard image and follow the image-based installation of Windows. You can deploy the image by using deployment tools such as Windows Deployment Services (WDS) or Microsoft Deployment Toolkit (MDT). Question 3: If migration is involved, which migration tool do you use? Answer: You are dealing with significant numbers of computers in this scenario. Select User State Migration Tool (USMT) to help you migrate user settings and data. Common issues for installing Windows 7 Problem Troubleshooting Tips Installation media is damaged. BIOS upgrade is needed. Hardware is installed improperly. Test the CD or DVD on another system. Check your computer supplier s Internet site to determine whether a basic input/output system (BIOS) upgrade is available for Windows 7. Check any messages that appear during the boot phase.

25 Installing, Upgrading, and Migrating to Windows Install add-on hardware properly, such as video cards and memory modules. Hardware fails to meet minimum requirements. Error messages appear during setup. Use Windows Catalog to locate products designed for Microsoft Windows and ensure that your hardware meets the minimum requirements for the edition of Windows 7 that you want to install. Carefully note any messages and search the Microsoft Knowledge Base for an explanation. Common issues related to application compatibility problems Problem Troubleshooting Tips Application cannot be installed or run in Windows 7. Application can be installed and run, but does not perform as it needs to. Upgrade the application to a compatible version. Apply updates or service packs to the application. Use application compatibility features. Modify the application configuration by creating application fixes. Run the application in a virtualized environment. Select another application that performs the same business function. Best practices for installing, upgrading, and migrating to Windows 7 Always back up your data before performing an upgrade of operating system. Install Windows by using an image to achieve a standardized computer environment. Evaluate system requirements and application compatibility before upgrading the operating system. Run Sysprep /generalize before transferring a Windows image to another computer. When capturing an image, use the ImageX /flags option to create the Metadata to apply to the image. Create architecture-specific sections for each configuration pass in an answer file.

26 1-20 Installing and Configuring Windows 7 Tools Tool Use for Where to find it Windows Setup Windows Upgrade Advisor Microsoft Assessment and Planning Toolkit Windows Easy Transfer Windows Automated Installation Kit (Windows AIK) User State Migration Tool Windows SIM ImageX Windows PE Sysprep Installing Windows or upgrading previous Windows versions Assessing the feasibility of an upgrade to Windows 7 Assessing organization readiness for Windows 7 Migrating user settings and data in side-by-side migration for a single or few computers Supporting the deployment of Windows operating system Migrating user settings and data for a large number of computers Creating unattended installation answer files Capturing, creating, modifying, and applying the WIM file Installing and deploying Windows operating system Preparing Windows installation for disk imaging, system testing, or delivery Windows 7 Product DVD Microsoft Download Center Microsoft Download Center Windows 7 Windows 7 Product DVD Microsoft Download Center Windows AIK Windows AIK Windows AIK Windows 7 Product DVD Windows AIK Diskpart Configuring the hard disk Windows 7 WDS DISM Application Compatibility Toolkit Compatibility Administrator Tool Deploying Windows over the network Servicing and managing Windows images Inventorying and analyzing organization application compatibility Creating application fixes Microsoft Download Center for Windows Server 2003 SP1 Server Role in Windows Server 2008 and Windows Server 2008 R2 Windows 7 Windows AIK Microsoft Download Center ACT

27 Installing, Upgrading, and Migrating to Windows Lab Review Questions and Answers Question: Why do you use Sysprep before capturing an image? Answer: Sysprep is used to generalize the operating system. This removes hardware specific information such as drivers, so that they can be redetected when the image is placed on new hardware. Computer specific operating system configuration settings such as SID numbers and the computer name are also removed. This prevents conflicts on the network. Question: Why is Windows PE required as part of the imaging process? Answer: When you are taking or applying an operating system image, ImageX needs full access to the hard drive. Windows PE runs independently of the operating system installed on the computer and allows full access to the hard drive. If you did not use Windows PE, some operating system files will be in use when you attempted to create or apply an image and the process would fail.

28 Configuring Disks and Device Drivers 2-1 Module 2 Configuring Disks and Device Drivers Contents: Lesson 1: Partitioning Disks in Windows 7 2 Lesson 2: Managing Disk Volumes 5 Lesson 3: Maintaining Disks in Windows 7 9 Lesson 4: Installing and Configuring Device Drivers 13 Module Reviews and Takeaways 17 Lab Review Questions and Answers 23

29 2-2 Installing and Configuring Windows 7 Lesson 1 Partitioning Disks in Windows 7 Contents: Question and Answers 3 Detailed Demo Steps 4

30 Configuring Disks and Device Drivers 2-3 Question and Answers What Is an MBR Disk? Question: What are three restrictions of an MBR partitioned disk? Have you encountered these limitations in your organization, and if so, what did you do to work around them? Answer: The restrictions are that MBR partitioned disks are limited to four partitions, a 2 TB maximum partition size, and there is no data redundancy provided. What Is a GPT Disk? Question: How does a GPT partitioned disk on a 64-bit Windows 7 operating system use an MBR? Answer: On a GPT partitioned disk, Sector 0 contains a legacy protective MBR. The protective MBR contains one primary partition covering the entire disk. The protective MBR protects GPT disks from previously released MBR disk tools such as Microsoft MS-DOS FDISK or Microsoft Windows NT Disk Administrator. These tools view a GPT disk as having a single encompassing (possibly unrecognized) partition by interpreting the protected MBR, rather than mistaking the disk for one that is unpartitioned. Legacy software that does not know about GPT interprets only the protected MBR when it accesses a GPT disk. Disk Management Tools Question: What is the effect on existing data when you convert a basic disk to a dynamic disk and vice versa? Answer: Basic disks can be converted to dynamic disks without data loss. However, converting a dynamic disk to basic is not possible without deleting all the volumes first. Demonstration: Converting an MBR Partition to a GPT Partition Question: Which tool do you prefer to use to convert a new disk to GPT, the Disk Management snapin or the diskpart.exe command-line tool? Answer: Emphasize that both will work, but the students might express a preference.

31 2-4 Installing and Configuring Windows 7 Detailed Demo Steps Demonstration: Converting an MBR Partition to a GPT Partition Detailed demonstration steps Convert a disk to GPT by using Diskpart.exe 1. Log on to the LON-CL1 virtual machine as Contoso\Administrator with a password, Pa$$w0rd. 2. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. 3. At the command prompt, type diskpart and then press ENTER. 4. At the DISKPART> prompt, type list disk and then press ENTER. 5. At the DISKPART> prompt, type select disk 2 and then press ENTER. 6. At the DISKPART> prompt, type convert gpt and then press ENTER. 7. At the DISKPART> prompt, type exit and then press ENTER. Convert Disk 3 to GPT by using Disk Management 1. Click Start, right-click Computer, and then click Manage. 2. In the Computer Management (Local) list, click Disk Management. 3. In the Initialize Disk dialog box, click GPT (GUID Partition Table) and then click OK. Verify the disk type 1. In Disk Management, right-click Disk 2 and verify its type. 2. In Disk Management, right-click Disk 3 and verify its type. 3. Click outside the context menu.

32 Configuring Disks and Device Drivers 2-5 Lesson 2 Managing Disk Volumes Contents: Question and Answers 6 Detailed Demo Steps 7

33 2-6 Installing and Configuring Windows 7 Question and Answers Demonstration: Creating a Simple Volume Question: In what circumstances will you use less than all the available space on a disk in a new volume? Answer: Answers vary, but include partitioning a disk to support dual-boot scenarios. What Are Spanned and Striped Volumes? Question: Describe scenarios when you create a spanned volume and when you create a striped volume. Answer: Create a spanned volume when you want to encompass several areas of unallocated space on two or more disks. Create a striped volume when you want to improve the I/O performance of the computer. Demonstration: Creating Spanned and Striped Volumes Question: What is the advantage of using striped volumes, and conversely what is the major disadvantage? Answer: Performance is the advantage at the potential cost of reduced fault tolerance. Demonstration: Resizing a Volume Question: When might you need to reduce the size of the system partition? Answer: Answers will vary but to enable BitLocker, a non-encrypted partition must be available. In some circumstances, this might not be present on a computer and reducing the system volume size might prove useful. It might be worth mentioning that fragmentation and the placement of certain types of files on the disks (such as the Master File Table (MFT)) can prevent you from realizing all the available free space as a new volume.

34 Configuring Disks and Device Drivers 2-7 Detailed Demo Steps Demonstration: Creating a Simple Volume Detailed demonstration steps Create a simple volume by using Disk Management 1. If necessary, on LON-CL1 click Start, right-click Computer, and then click Manage. 2. In the Computer Management (Local) list, click Disk Management. 3. In Disk Management on Disk 2, right-click Unallocated and then click New Simple Volume. 4. In the New Simple Volume Wizard, click Next. 5. On the Specify Volume Size page, in the Simple volume size in MB box, type 100 and then click Next. 6. On the Assign Drive Letter or Path page, click Next. 7. On the Format Partition page, in the Volume label box, type Simple, click Next, and then click Finish. Create a simple volume by using Diskpart.exe 1. If necessary, click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. 2. At the command prompt, type diskpart and then press ENTER. 3. At the DISKPART> prompt, type list disk and then press ENTER. 4. At the DISKPART> prompt, type select disk 3 and then press ENTER. 5. At the DISKPART> prompt, type create partition primary size=100 and then press ENTER. 6. At the DISKPART> prompt, type list partition and then press ENTER. 7. At the DISKPART> prompt, type select partition 2 and then press ENTER. 8. At the DISKPART> prompt, type format fs=ntfs label=simple2 quick and then press ENTER. 9. At the DISKPART> prompt, type Assign and then press ENTER. Demonstration: Creating Spanned and Striped Volumes Detailed demonstration steps Create a spanned volume 1. On LON-CL1 in Disk Management on Disk 2, right-click Unallocated and then click New Spanned Volume. 2. In the New Spanned Volume wizard, click Next. 3. On the Select Disks page, in the Select the amount of space in MB box, type In the Available list, click Disk 3 and then click Add >. 5. In the Selected list, click Disk 3, and in the Select the amount of space in MB box, type 250 and then click Next.

35 2-8 Installing and Configuring Windows 7 6. On the Assign Drive Letter or Path page, click Next. 7. On the Format Partition page, in the Volume label box, type Spanned, click Next and then click Finish. 8. In the Disk Management dialog box, click Yes. Create a striped volume 1. In Disk Management, right-click Disk 2 and then click New Striped Volume. 2. In the New Striped Volume wizard, click Next. 3. On the Select Disks page, in the Available list, click Disk 3 and then click Add >. 4. On the Select Disks page, in the Select the amount of space in MB box, type 512 and then click Next. 5. On the Assign Drive Letter or Path page, click Next. 6. On the Format Partition page, in the Volume label box, type Striped, click Next, and then click Finish. Demonstration: Resizing a Volume Detailed demonstration steps Shrink a volume by using Diskpart.exe 1. On LON-CL1, switch to the Command Prompt window. 2. At the DISKPART> prompt, type list disk, and then press ENTER. 3. At the DISKPART> prompt, type select disk 2, and then press ENTER. 4. At the DISKPART> prompt, type list volume, and then press ENTER. 5. At the DISKPART> prompt, type select volume 6, and then press ENTER. 6. At the DISKPART> prompt, type shrink desired = 50, and then press ENTER. 7. At the DISKPART> prompt, type exit, and then press ENTER. 8. Switch to Disk Management, and view the new volume size. Extend a volume by Disk Management 1. In Disk 2, right-click Simple (F:) and then click Extend Volume. 2. In the Extend Volume Wizard, click Next. 3. In the Select the amount of disk space in MB box, type 50, click Next, and then click Finish. 4. Close all open windows. Note: For more information about diskpart, refer to

36 Configuring Disks and Device Drivers 2-9 Lesson 3 Maintaining Disks in Windows 7 Contents: Question and Answers 10 Detailed Demo Steps 11

37 2-10 Installing and Configuring Windows 7 Question and Answers What are Disk Quotas? Question: How do you increase free disk space after exceeding the quota allowance? Answer: The following are ideas to increase free disk space after exceeding the quota allowance: Delete unnecessary files Have another user claim ownership of non-user specific files Increase the quota allowance as volume size and policy permits Demonstration: Configuring Disk Quotas (Optional) Question: Will Quota management be useful in your organizations? Answer: Answers will vary. In most cases there is no need to limit disk usage on computers running Windows 7. However, it might be useful when multiple users share the same computer or when peerto-peer networking is performed in a workgroup. It is more common to implement quotas on servers.

38 Configuring Disks and Device Drivers 2-11 Detailed Demo Steps Demonstration: Configuring Disk Quotas (Optional) Detailed demonstration steps Create quotas on a volume 1. On LON-CL1, click Start and then click Computer. 2. Right-click Striped (I:) and then click Properties. 3. In the Striped (I:) Properties dialog box, click the Quota tab. 4. On the Quota tab, select the Enable quota management check box. 5. Select the Deny disk space to users exceeding quota limit check box. 6. Click Limit disk space to, in the adjacent box type 6, and then in the KB list, click MB. 7. In the Set warning level to box, type 4, and then in the KB list click MB. 8. Select the Log event when a user exceeds their warning level check box and then click OK. 9. In the Disk Quota dialog box, review the message and then click OK. Create test files 1. Open a Command Prompt. 2. At the command prompt, type I: and then press ENTER. 3. At the command prompt, type fsutil file createnew 2mb-file and then press ENTER. 4. At the command prompt, type fsutil file createnew 1kb-file 1024 and then press ENTER. 5. Close the Command Prompt window. Test the configured quotas by using a standard user account to create files 1. Log off and then log on to the LON-CL1 virtual machine as Contoso\Alan with a password of Pa$$w0rd. 2. Click Start, click Computer, and then double-click Striped (I:). 3. On the toolbar, click New Folder. 4. Type Alan s files and then press ENTER. 5. In the file list, right-click 2mb-file, drag it to Alan s files, and then click Copy here. 6. Double-click Alan s files. 7. Right-click 2mb-file and then click Copy. 8. Press CTRL+V. 9. In the Address bar, click Striped (I:). 10. In the file list, right-click 1kb-file, drag it to Alan s files, and then click Copy here. 11. Double-click Alan s files. 12. Right-click 2mb-file and then click Copy.

39 2-12 Installing and Configuring Windows Press CTRL+V. 14. In the Copy Item dialog box, review the message and then click Cancel. Review quota alerts and event log messages 1. Log off and then log on to the LON-CL1 virtual machine as Contoso\Administrator with a password of Pa$$w0rd. 2. Click Start and then click Computer. 3. Right-click Striped (I:) and then click Properties. 4. In the Striped (I:) Properties dialog box, click the Quota tab and then click Quota Entries. 5. In the Quota Entries for Striped (I:), in the Logon Name column, double-click Contoso\Alan. 6. In the Quota Settings for Alan Brewer (CONTOSO\alan) dialog box, click OK. 7. Close Quota Entries for Striped (I:). 8. Close Striped (I:) Properties. 9. Click Start, and in the Search box, type event. 10. In the Programs list, click Event Viewer. 11. In the Event Viewer (Local) list, expand Windows Logs and then click System. 12. Right-click System and then click Filter Current Log. 13. In the <All Events IDs> box, type 36 and then click OK. 14. Examine the listed entry. 15. Close all open windows.

40 Configuring Disks and Device Drivers 2-13 Lesson 4 Installing and Configuring Device Drivers Contents: Question and Answers 14 Detailed Demo Steps 15

41 2-14 Installing and Configuring Windows 7 Question and Answers Installing Devices and Drivers Question: What are the steps to install a driver in the driver store by using the Pnputil.exe tool? Answer: The steps are as follows: 1. Identify the name of the device driver. 2. Start the Pnputil.exe tool from an elevated command prompt. 3. Use the a parameter along with the path to the driver and name of the driver to perform the addition to the driver store. 4. Make note of the newly assigned driver name, including the number. Demonstration: Managing Drivers Question: If your computer does not startup normally due a device driver issue, what options are there for performing driver roll back? Answer: Try starting into Safe mode and then rolling the driver back.

42 Configuring Disks and Device Drivers 2-15 Detailed Demo Steps Demonstration: Managing Drivers Detailed demonstration steps Update a device driver 1. On LON-CL1 click Start, right-click Computer and then click Manage. 2. In Computer Management, click Device Manager. 3. Expand Keyboards, right-click Standard PS/2 Keyboard, and then click Update Driver Software. 4. In the Update Driver Software Standard PS/2 Keyboard dialog box, click Browse my computer for driver software. 5. On the Browse for driver software on your computer page, click Let me pick from a list of device drivers on my computer. 6. In the Show compatible hardware list, click PC/AT Enhanced PS/2 Keyboard (101/102 Key) and then click Next. 7. Click Close. 8. In the System Settings Change dialog box, click Yes to restart the computer. Roll back a device driver 1. Log on to the LON-CL1 virtual machine as Contoso\Administrator with a password of Pa$$w0rd. 2. Click Start, right-click Computer, and then click Manage. 3. In Computer Management, click Device Manager. 4. Expand Keyboards, right-click PC/AT Enhanced PS/2 Keyboard (101/102 Key) and then click Properties. 5. In the PC/AT Enhanced PS/2 Keyboard (101/102 Key) Properties dialog box, click the Driver tab. 6. Click Roll Back Driver. 7. In the Driver Package rollback dialog box, click Yes. 8. Click Close, and then in the System Settings Change dialog box, click Yes to restart the computer. 9. Log on to the LON-CL1 virtual machine as Contoso\Administrator with a password of Pa$$w0rd. 10. Click Start, right-click Computer, and then click Manage. 11. In Computer Management, click Device Manager. 12. Expand Keyboards and then click Standard PS/2 Keyboard. 13. Verify that you have successfully rolled back the driver. 14. Close Computer Management.

43 2-16 Installing and Configuring Windows 7 Install a driver into the driver store 1. Click Start, point to All Programs, click Accessories, and then right-click Command Prompt. 2. Click Run as administrator. 3. At the Command Prompt, type E:, and then press ENTER. 4. At the Command Prompt, type pnputil a E:\Labfiles\Mod02\HP Deskjet 960c series\hpf960k.inf, and then press ENTER. 5. In the Command Prompt, type pnputil e, and then press ENTER. Take note of the driver version and date for the driver you just installed into the store.

44 Configuring Disks and Device Drivers 2-17 Module Reviews and Takeaways Review questions Question 1: You are implementing 64-bit Windows 7 and need to partition the disk to support 25 volumes, some of which will be larger than 2 TB. Can you implement this configuration using a single hard disk? Answer: Yes, you can format the disk for GPT rather than MBR. A GPT disk supports up to 128 volumes, each much larger than 2 TB. In addition, you can boot 64-bit Windows 7 from a GPT disk. Question 2: You have created a volume on a newly installed hard disk by using diskpart.exe. Now, you want to continue using diskpart.exe to perform the following tasks: Format the volume for NTFS Assign the next available drive letter. Assign a volume label of sales-data What two commands must you use for these tasks? Answer: The two commands are as follows: format fs=ntfs label=sales-data assign Question 3: Your organization has recently configured Windows Update to automatically update the Accounting department s computers at 03:00. This conflicts with the weekly defragmentation of the computers on Wednesday mornings. You must reconfigure the scheduled defragmentation task to occur at midnight on Tuesdays instead. List the steps to modify the defragmentation schedule. Answer: Follow these steps to modify the defragmentation schedule: 1. Right-click the volume in Windows Explorer, click Properties, click the Tools tab, and then click Defragment Now. 2. In the Disk Defragmenter window, click Configure schedule. 3. In the Disk Defragmenter: Modify Schedule window, change Choose day to Tuesday, and change Choose time to 12:00 AM (midnight). Click OK. 4. Click Close on the Disk Defragmenter window, and OK on the Properties window. Question 4: You recently upgraded to Windows 7 and are experiencing occasional problems with the shortcut keys on your keyboard. Describe the first action you might take to the resolve the issue and list the steps to perform the action. Answer: 1. Update the device driver for the keyboard. To manually update the driver used for the keyboard, follow these steps in Device Manager: 2. Double-click the Keyboard category of devices. 3. Right-click the device and then click Update Driver Software.

45 2-18 Installing and Configuring Windows 7 4. Follow the instructions in the Update Driver Software wizard. Common issues Identify the causes for the following common issues and fill in the troubleshooting tips. For answers, refer to relevant lessons in the module and the course companion CD content. Issue Troubleshooting tip Configuring disk quotas on multiple volumes Once a quota is created, you can export it and then import it for a different volume. In addition to establishing quota settings on an individual computer by using the methods outlined above, you can also use Group Policy settings to configure quotas. This enables administrators to configure multiple computers with the same quota settings. Exceeding the quota allowance If you have a hardware problem, it can be caused by hardware or a device driver. Troubleshooting hardware problems often starts by troubleshooting device drivers. Verify a disk requires defragmentation To increase free disk space after exceeding the quota allowance, the user can try the following: Delete unnecessary files Have another user claim ownership of non-user specific files Increase the quota allowance as volume size and policy permits To identify a device driver problem, answer the questions: Did you recently upgrade the device driver or other software related to the hardware? If so, roll back the device driver to the previous version. Are you experiencing occasional problems, or is the device not compatible with the current version of Windows? If so, upgrade the device driver. Did the hardware suddenly stop working? If so, upgrade the device driver. If that does not solve the problem, reinstall the device driver. If the problem continues, try troubleshooting the hardware problem. To verify that a disk requires defragmentation, in Disk Defragmenter select the disk you want to defragment and then click Analyze disk. Once Windows is finished analyzing the disk, check the percentage of fragmentation on the disk in the Last Run column. If the number is high, defragment the disk. View shadow copy storage information To view shadow copy storage information, use the Volume Shadow Copy Service administrative command-line tool. Start an elevated Command Prompt and then type vssadmin list shadowstorage. The used, allocated, and maximum shadow copy storage space is listed for each volume. Best practices Supplement or modify the following best practices for your own work situations: Every time a change is made to a computer, record it. It can be recorded in a physical notebook attached to the computer, or in a spreadsheet or database available on a centralized share that is backed up nightly.

46 Configuring Disks and Device Drivers 2-19 If you keep a record of all changes made to a computer, you can trace the changes to troubleshoot problems and offer support professionals correct configuration information. The Reliability Monitor can be used to track changes to the system such as application installs or uninstalls. When deciding what type of volume to create, consider the following questions: How critical is the data or information on the computer? Can automatic replication be set up quickly and easily? If the computer became unbootable, what will be the impact on your business? Is the computer handling multiple functions? Is the data on the computer being backed up on a regular basis? Use the information in the following table to assist as needed. Task Reference Add a new disk Best Practices for Disk Management Confirm that you are a member of the Backup Operators group or the Administrators group Create partitions or volumes Device Management and Installation Search Help and Support for standard account and administrator account. For information about groups: For information about driver signing, including requirements, review the Driver Signing Requirements for Windows page in Windows Hardware Developer Central Format volumes on the disk Overview of Disk Management Performance tuning