A dm inistrator Reference

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1 Digipass Plug-In for IAS IAS Plug-In Digipass Extension for Active Directory Users and Computers Administration MMC Interface IAS Microsoft's Internet Authentication Service SBR Funk Steel-Belted RADIUS Steel-Belted RADIUS A dm inistrator Reference

2 Disclaimer of Warranties and Limitations of Liabilities Disclaimer of Warranties and Limitations of Liabilities The Product is provided on an 'as is' basis, without any other warranties, or conditions, express or implied, including but not limited to warranties of merchantable quality, merchantability of fitness for a particular purpose, or those arising by law, statute, usage of trade or course of dealing. The entire risk as to the results and performance of the product is assumed by you. Neither we nor our dealers or suppliers shall have any liability to you or any other person or entity for any indirect, incidental, special or consequential damages whatsoever, including but not limited to loss of revenue or profit, lost or damaged data of other commercial or economic loss, even if we have been advised of the possibility of such damages or they are foreseeable; or for claims by a third party. Our maximum aggregate liability to you, and that of our dealers and suppliers shall not exceed the amount paid by you for the Product. The limitations in this section shall apply whether or not the alleged breach or default is a breach of a fundamental condition or term, or a fundamental breach. Some states/countries do not allow the exclusion or limitation or liability for consequential or incidental damages so the above limitation may not apply to you. Copyright All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of VASCO Data Security Inc. Trademarks VACMAN and Digipass are registered trademarks of VASCO Data Security International Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective holders. 2

3 Table of Contents Table of Contents 1 Introduction Available Reference Guides... 8 Active Directory Schema Schema Extensions Added Object Classes Added Attributes Added Permission Property Sets Active Directory Auditing Custom Search Options Using the Custom Search Sensitive Data Encryption Encrypted Data Which Encryption Algorithms can be used? Exporting Encryption Settings Active Directory Replication Issues Old Data Used After Attribute Modified Old Data Used Overwrites New Data Factors Affecting Replication Issues Solutions and Mitigations Single Plug-In using more than one Domain Controller Administrator and Plug-In using different Domain Controllers Multiple Plug-Ins Using Different Domain Controllers Two Administrators Modifying the Same Attribute Digipass Cache...18 Identification Threshold Setting Administrator Connection Strategy...19 Set a Preferred Server...20 Use Preferred Server Only Option Set Up Active Directory Permissions Permissions Needed by the IAS Plug-In Giving Permissions to the IAS Plug-In Permissions Needed by Administrators Domain Administrators Delegated Administrators Reduced-Rights Administrators System Administrators Assign Administration Permissions to a User Multiple Domains Scenario 1 Each IAS Server Handles One Domain Scenario 2 One IAS Server Handles All Domains Scenario 3 - Combination Backup and Recovery What Must be Backed Up Configuration files Web Sites

4 4.1.3 Audit Log Data Write to File Write to Windows Event Log...31 Active Directory Table of Contents Cold Backup...32 DPX files Recovery Field Listings User Property Sheet Digipass Property Sheet Digipass Application Tab Policy Property Sheet Component Property Sheet...44 Licensing How is Licensing Handled? Licensing Parameters Sample License File View License Information Obtain a License Key for a Component Change IP Address Web Sites Customizing the Web Sites CGI Program Configuration Settings Form Fields User Self Management Web Site Registration Main Pages Registration Challenge Page Server PIN Change Login Test Main Page...53 Login Test Challenge Page...54 OTP Request Site Request Page Query String Variables Failure/Error Handling Query String Variable List Return Code Listing API Return Codes CGI Errors Internal Errors...59 Command line utilities DPADadmin Utility Extend Active Directory Schema Prerequisite Information Extend the Schema on the Schema Master...61 Extend the Schema on the IAS Server Command Line Syntax...61 Check Schema Extensions

5 Prerequisite Information Set Up Digipass Configuration Container Command Syntax Assign Digipass Permissions to a Group Prerequisite Information Check the Schema on the IAS Server Check the Schema on a Machine in the Domain to Check Command Line Syntax...63 Set Up Digipass Configuration Container in Domain Table of Contents Pre-requisites...64 Command Syntax Login Options Login Permutations Response Only - PAP Response Only CHAP/MS-CHAP Challenge/Response Virtual Digipass Configuration Settings IAS Plug-In Configuration GUI Enable IAS Plug-In...70 Allow Passthrough Set Component Location...70 Library Path Turn Tracing On or Off...70 Active Directory Settings Data Encryption Configuration File MDC Required Information MDC Configuration GUI Set IAS Server Connection Details Modify Gateway Account Login Details Configure Internet Connection Details Configure Tracing Import HTTP Gateway settings Edit Advanced Settings...80 Export HTTP Gateway settings...80 Gateway Result Pages MDC Configuration File Configuration Settings CGI How to troubleshoot Enable Tracing Installation Check Installation Log File Check file placement Registry Entries DLLs to be Registered Check Permissions IAS Server Registered in Active Directory Domain

6 Table of Contents Default Policy and Component Created Fix Installation Errors Register IAS Plug-In View Audit Information Windows Event Log Audit log text file Delete all Digipass Data from Active Directory Run Delete Script on a Domain Audit Messages Audit Message Listing Audit Message Fields Error and Status Codes Error Code Listing Status Code Listing Technical Support Support Contact Information

7 Table of Contents Index of Tables Table 1: Custom Object Classes...9 Table 2: Custom Object Attributes...11 Table 3: Custom Permission Property Sets Table 4: Custom Search options...13 Table 5: Encrypted Data Attributes...14 Table 6: User Fields...35 Table 7: Digipass Fields Table 8: Digipass Application Fields Table 9: Policy Fields Table 10: Component Fields Table 11: License Parameters for Digipass Plug-In for IAS Table 12: Configuration Settings for CGI Program Table 13: Form Fields for Main Registration Page Table 14: Form Fields for Registration Challenge Page Table 15: Form Fields for Server PIN Change Page Table 16: Form Fields for Main Login Test Page...53 Table 17: Form Fields for Login Test Challenge Page...54 Table 18: Form Fields for OTP Request Page...54 Table 19: Query String Variable List Table 20: API Return Codes...57 Table 21: CGI Error Return Codes Table 22: Internal Error Codes...59 Table 23: DPADadmin addschema Command Line Options...62 Table 24: DPADadmin checkschema Command Line Options...63 Table 25: DPADadmin setupdomain Command Line Options...64 Table 26: DPADadmin setupaccess Command Line Options...64 Table 27: Login Permutations - Response Only PAP Table 28: Login Permutations - Response Only CHAP Table 29: Login Permutations Challenge/Response Table 30: Login Permutations Virtual Digipass Table 31: MDC Audit Message Variables Table 32: Message Delivery Component Configuration Settings Table 33: Required Files...89 Table 34: Registry Entries Table 35: DLLs to be Registered...90 Table 36: Permissions Required Table 37: IAS Plug-In Registry Entries Table 38: Audit Messages List...97 Table 39: Audit Message Fields Table 40: Error Code List Table 41: Status Code List

8 Introduction 1 Introduction 1.1 Available Reference Guides These Reference Guides are included with every VASCO product: Product Guide The Product Guide will introduce you to the features of this product and the various options you have for using it. Installation Guide Use this guide when planning and working through an installation of the product. Getting Started To get you up and running quickly with a simple installation and setup of the product. Administrator Reference In-depth information required for administration of the product. Data Migration Tool Guide Takes you through a data migration from one VASCO product to another, using the VASCO Data Migration Tool. Help Files These accompany various utilities and the administration interfaces. 8

9 Active Directory Schema 2 Active Directory Schema 2.1 Schema Extensions The following tables document the changes made by the Digipass Plug-In for IAS to the Active Directory schema Added Object Classes Attribute Type Location Explanation vasco-userext Aux. Class User record Extra VASCO attributes are added to an Active Directory User record via an 'auxiliary class' vasco-userext on the User class. vasco-dptoken Class Unassigned Optional The vasco-dptoken class is used to store Digipass attributes. It is also a container, in which vascodpapplication records for that Digipass are stored. Upon assignment to a User, the Digipass record is stored in the same location as the User. Assigned with User record vasco-dpapplication Class Within Digipass record This class is used to store Digipass Application attributes, such as Server PIN and expected OTP length. vasco-policy Class Digipass Configuration Container Policy attributes. Attributes will commonly be shared via inheritance. vasco-component Class Digipass Configuration Container Component attributes include the License Key for IAS Plug-In Components. vasco-backendserver Class Digipass Configuration Container Information required for connection to back-end servers. This class is not used with the Digipass Plug-In for IAS, but is included for compatibility with other VASCO products. Table 1: Custom Object Classes Added Attributes Name Class vasco-serialnumber vasco-dptoken vasco-tokentype vasco-dptoken vasco-applicationnames vasco-dptoken vasco-applicationtypes vasco-dptoken vasco-linkvascodigipasstouserext vasco-dptoken vasco-tokenassigneddate vasco-dptoken vasco-graceperiod vasco-dptoken vasco-enablebvdp vasco-dptoken vasco-bvdpexpirydate vasco-dptoken vasco-bvdpusesleft vasco-dptoken vasco-directassignonly vasco-dptoken vasco-additionalattribute vasco-dptoken vasco-serialnumber vasco-dpapplication vasco-applicationname vasco-dpapplication vasco-applicationnumber vasco-dpapplication vasco-applicationtype vasco-dpapplication 9

10 Name Active Directory Schema Class vasco-dpblob vasco-dpapplication vasco-active vasco-dpapplication vasco-linkuserexttovascodigipass vasco-userext vasco-linkuserexttouser vasco-userext vasco-staticpassword vasco-userext vasco-localauth vasco-userext vasco-backendserverauth vasco-userext vasco-disable vasco-userext vasco-profile Vasco-UserExt vasco-createtime Vasco-UserExt vasco-modifytime Vasco-UserExt vasco-id vasco-backendserver vasco-protocol vasco-backendserver vasco-domain vasco-backendserver vasco-priority vasco-backendserver vasco-configurationvalue vasco-backendserver vasco-id vasco-component vasco-location vasco-component vasco-linkvascopolicytovascopolicy vasco-component vasco-protocol vasco-component vasco-configurationvalue vasco-component vasco-publickey Vasco-Component vasco-additionalattribute vasco-policy vasco-enablebvdp vasco-policy vasco-localauth vasco-policy vasco-backendauth vasco-policy vasco-applicationnames vasco-policy vasco-id vasco-policy vasco-description vasco-policy vasco-dur vasco-policy vasco-autolearn vasco-policy vasco-storedpasswordproxy vasco-policy vasco-assignmentmode vasco-policy vasco-assignsearchupoupath vasco-policy vasco-graceperiod vasco-policy vasco-allowedappltype vasco-policy vasco-alloweddptypes vasco-policy vasco-protocol vasco-policy vasco-domain vasco-policy vasco-grouplist vasco-policy vasco-groupcheckmode vasco-policy vasco-onestepchalresp vasco-policy 10

11 Name Active Directory Schema Class vasco-onestepchallength vasco-policy vasco-onestepchalcheckdigit vasco-policy vasco-bvdpmaximumdays vasco-policy vasco-bvdpmaximumuses vasco-policy vasco-pinchangeallowed vasco-policy vasco-selfassignseparator vasco-policy vasco-challengerequestmethod vasco-policy vasco-challengerequestkeyword vasco-policy vasco-primaryvdprequestmethod vasco-policy vasco-primaryvdprequestkeyword vasco-policy vasco-backupvdprequestmethod vasco-policy vasco-backupvdprequestkeyword vasco-policy vasco-itimewindow vasco-policy vasco-stimewindow vasco-policy vasco-eventwindow vasco-policy vasco-syncwindow vasco-policy vasco-ithreshold vasco-policy vasco-sthreshold vasco-policy vasco-checkchallenge vasco-policy vasco-onlinesg vasco-policy vasco-chkinactdays vasco-policy vasco-linkpolicytoparentpolicy vasco-policy vasco-linkpolicytochildpolicy vasco-policy vasco-linkpolicytocomponent vasco-policy Version-Number vasco-policy Table 2: Custom Object Attributes Added Permission Property Sets Property sets have been created for typical groups of permissions required for administration tasks. Property Set Applicable Object Actions Allowed Digipass Assignment Link Digipass Assign and unassign Digipass for Digipass User accounts. Digipass Application Data Digipass Application Digipass record functions. Digipass User Account Information User Modify Digipass User information. Digipass User Account to User Link User Link and unlink Digipass Users. This is also required when assigning Digipass to linked Digipass User records. Digipass User Account Stored Password User Read and modify the stored password for a Digipass User. Table 3: Custom Permission Property Sets 11

12 Active Directory Schema 2.2 Active Directory Auditing Active Directory auditing may be configured to record access and modifications to custom objects used by the Digipass Plug-In for IAS. If you currently have default auditing enabled, it might include already include actions on custom objects. See these Microsoft articles for information on turning on and configuring auditing: Windows Windows The basic process you will need to follow is: 1. Select a scope for the the auditing (eg. Domain Root). 2. Select a Windows User or Windows Group (eg. Everyone or Domain Administrators) 3. Select the object classes to audit (eg. Digipass objects) if required 4. Select the permissions which should be audited (eg. Read, Write, Delete, Create) What Should I Audit? This will depend on what you need to audit. For example, if you wanted to record all Digipass assignments in the domain, you might set up auditing in the Domain Root for Everyone, with the Digipass Assignment Link property set. See the topic for more information on custom objects and permission property sets created for the Digipass Plug-In for IAS. 12

13 Active Directory Schema 2.3 Custom Search Options The Digipass Extension adds functionality to the Active Directory Users and Computers snap-in which allows searching for specific Digipass and Digipass User records throughout a domain, or within the limits of a delegated administrator's permissions. This functionality is especially useful where unassigned Digipass have been allocated to various Organizational Units. The table below displays the custom search attributes available for Digipass User accounts and Digipass records. Object Type Users, Contacts and Groups Digipass Available Search attributes Location (tab) Digipass Assignment Link Advanced Digipass Back-End Authentication Advanced Digipass Local Authentication Advanced Digipass RADIUS Profile Advanced Digipass User Account Disabled Advanced Digipass User Account Locked Advanced Digipass User to User Link Advanced Serial Number From Digipass Serial Number To Digipass Digipass Type Digipass Application Name Digipass Application Type Digipass Digipass Assignment Digipass Reserved Digipass Backup Virtual Digipass Enabled Advanced Table 4: Custom Search options Using the Custom Search This set of instruction shows the sort of use to which the Digipass custom search options can be put, and the basic steps required for a search. 1. Right-click on the Organisational Unit to search in. 2. Click on Find Select the object type from the Find drop down list. 4. If you are searching on advanced attributes (see table above): 5. a. Click on the Advanced tab. b. Click on Field and select the attribute from the list (for User attributes, click on Field -> User -> attribute). Enter the search criteria. Note When a search is run with a Digipass Application criteria set, only Digipass records with that Application set to Active will be returned. 13

14 Active Directory Schema Either exact text or wildcards should be used the Search is performed on whole words only, not partial words. Example A search for Digipass records run with only the following text entered into the Serial Number field, would return these results: * *76 No records returned All Digipass with serial number starting with 0097 Digipass with serial number only All Digipass with serial number ending in Sensitive Data Encryption Sensitive data is encrypted by the IAS Plug-In using an embedded key. If needed, this encryption may be strengthened by adding a custom key in the Configuration GUI. The embedded and custom keys are subjected to a logical XOR process to produce a new key derived from both. Note Encryption settings must be set before importing Digipass Encrypted Data Attribute Class vasco-dpblob vasco-dpapplication vasco-staticpassword vasco-userext vasco-sharedsecret vasco-component Table 5: Encrypted Data Attributes Which Encryption Algorithms can be used? AES blowfish cast5 3DES 3DES with 3 keys Exporting Encryption Settings Encryption settings may be exported to a password-protected text file from the IAS Plug-In Configuration GUI. This file may then be loaded to other IAS Plug-In modules. 14

15 Active Directory Schema 2.5 Active Directory Replication Issues Active Directory replication is not instantaneous. Intra-site replication is usually quite fast, especially under Windows Server 2003, but changes on one Domain Controller may still take several minutes to be replicated to other Domain Controllers. Inter-site replication may be quite slow an hour or more between replications is common. Replication occurs when more than one Domain Controller exists in a domain Old Data Used After Attribute Modified The time period between replications becomes a problem where information is changed on one Domain Controller (for example, a Digipass User's Server PIN is reset), but old information is used on another Domain Controller before the changed information has been replicated to it. There are a few scenarios where this may occur. These are listed below: Single Plug-In using more than one Domain Controller A single Plug-In may make a change to a record, have to switch to another Domain Controller, and read the same record where the change has not yet been applied. Example A User logs in with an OTP, and the Plug-In connects to DC-01 to retrieve and update the Digipass data. The connection to the DC-01 fails soon after login, before replication has occurred. The User needs to log in again, and the Plug-In connects to DC-02 this time. The User can log in using the same OTP as the last login the login should fail (OTP replay) but instead succeeds, because DC-02 does not yet know that the OTP has been previously used. Time DC-01 8:32 DC-02 Replication occurs 8:34 User logs in with OTP The Plug-In records the use of the OTP in the Digipass record. 8:35 Connection to DC-01 is broken, and Plug-In switches to DC-02. 8:35 8:37 User retries login using same OTP The login succeeds where it should have failed (OTP replay). The Plug-In records the use of the OTP in the Digipass record. Replication occurs Digipass record changes are replicated between DC-01 and DC-02. The example timeline above shows the sequence of events. 15

16 Active Directory Schema Administrator and Plug-In using different Domain Controllers The administrator may not be connected to the same Domain Controller (via the Administration Interfaces) as the Plug-In. Example An administrator changes a User's Server PIN through the Active Directory Users and Computers extension, which is connected to DC-01. The Plug-In connects to DC-03. The User attempts a login using the new PIN, which fails because DC-03 is not yet aware of the change of Server PIN. Time DC-01 9:02 9:03 DC-03 Replication occurs Administrator changes a User's Server PIN from 1234 to :04 User attempts to log in using new PIN (9876) and the login fails. 9:05 Replication occurs Digipass record changes are replicated between DC-01 and DC-03. The example timeline above shows the sequence of events Multiple Plug-Ins Using Different Domain Controllers Multiple Plug-Ins may connect to different Domain Controllers in a domain or site. Example A User changes their own PIN during a login through a Plug-In which connects to DC-01. The server on which the Plug-In is installed becomes unavailable, and the User attempts another login via the Plug-In on a backup server, which connects to DC-02. The login fails because DC-02 is not yet aware of the change of Server PIN. Time DC-01 11:54 11:55 Replication occurs User changes their Server PIN from 1234 to 9876 during login. The Plug-In records the PIN change in the Digipass record. 11:57 11:59 DC-02 User attempts to log in using new PIN (9876) and the login fails. Replication occurs Digipass record changes are replicated between DC-01 and DC-02. The example timeline above shows the sequence of events Two Administrators Modifying the Same Attribute Two administrators attempt to modify the same attribute on a single User account or Digipass record within the same replication interval. The later modification will overwrite the earlier when replication occurs. 16

17 Active Directory Schema Old Data Used Overwrites New Data The problems above are exacerbated when the old information used on the second Domain Controller is updated based on the old information. As the updated record on the second Domain Controller now has a later modification date, the end result is that the changed information on the first Domain Controller is overwritten incorrectly. Example An administrator connects to DC-01 and sets a User's PIN from '1234' to '9876'. The User logs in through the Plug-In, which connects to DC-02. The User enters the new Server PIN and his One Time Password. However, the PIN set on DC-01 has not yet been replicated to DC-02, so because the PIN entered does not match the old PIN still recorded in the Digipass record on DC-02, the login fails. Because the Policy setting of Identification Threshold is in use, his login failure is written back to the Digipass record. When replication occurs, the Digipass record on DC-02 has the latest modification date and is copied to DC-01, wiping out the original PIN setting made by the administrator. Both DC-01 and DC-02 now consider '1234' to be the correct Server PIN for the Digipass. Time DC-01 10:45 10:46 Replication Administrator changes User's PIN from 9876 to :48 10:50 DC-02 User login (with new PIN of 1234) fails. Digipass Plug-In writes failure information to Digipass record. Replication Active Directory finds last instance of the Digipass blob having been modified. Active Directory overwrites DC-01 Digipass record with DC-02 Digipass record. The example timeline above shows how the problem can occur. The problem shown in the example above may also occur in a Force PIN Change set by an administrator Factors Affecting Replication Issues A number of factors determine the likelihood and severity of the Active Directory issues described: Redundancy and load-balancing settings for the Plug-In There are a number of Plug-In configuration settings which may affect replication issues: Preferred Server The Plug-In will attempt to connect to the named Domain Controller, rather than simply polling the domain for an available Domain Controller. Preferred Server Only The Plug-In may be restricted to connecting only to the Domain Controller named in the above setting. If this is enabled, the Plug-In will not switch to any other Domain Controller, so it will never retrieve data older than its own. Max. Bind Lifetime 17

18 Active Directory Schema The maximum bind lifetime controls how long the Plug-In will stay connected to a Domain Controller before polling the domain for a Domain Controller connection. Replication Interval In Windows 2000, the intra-site replication interval can be configured the default is 5 minutes. On Windows Server 2003, the intra-site replication interval is not configurable, but is set to approximately 15 seconds, as replication is much more efficient. Inter-site replication is fully configurable on both Windows 2000 and Windows Server The longer the replication interval, the more likelihood of these problems occuring. Number of Domain Controllers in the Site Each Domain Controller regularly requires replication with all other local Domain Controllers. As this is done sequentially, it will affect the amount of time between replications Solutions and Mitigations Digipass Cache The Digipass cache collects Digipass records as they are modified, and keeps them in memory for a certain length of time. A newer entry from the cache is always used in preference to an older record from Active Directory. The cache age should be a little longer than the typical replication interval. The default is 10 minutes (600 seconds). This option will help in problems caused by a single Plug-In accessing more than one Domain Controller in a domain see Single Plug-In using more than one Domain Controller). It will not affect the scenarios of multiple Plug-Ins or a Administration Interface being connected to a different Domain Controller to the Plug-In. If you calculate that your typical replication interval will be more than ten minutes, the cache age may be increased by modifying the Blob-Cache Max-Age setting in the configuration file (<install dir>\bin\dpiasext.xml): <Blob-Cache> <Max-Age type="unsigned" data="600"/> <Max-Size type="unsigned" data="0"/> <Clean-Threshold type="unsigned" data="10"/> <Min-Clean-Interval type="unsigned" data="60"/> </Blob-Cache> A large cache may slow down processing slightly for the Plug-In, so monitor performance to check the impact caused after modifying the cache age. Warning If the Plug-In is installed on a member server, this server must be closely time-synchronised with the Domain Controller(s). If the server is not timesynchronised, the Policy may select an older record when comparing records in the Digipass cache with those on the Domain Controller. If the Plug-In is installed on a Domain Controller, time-synchronisation is assumed. 18

19 Active Directory Schema Identification Threshold Setting Reconsider use of the Identification Threshold setting in the relevant Policy(s). The User Lock setting may be used instead in most cases (see and for more information on these two settings). Discontinuing use of the Identification Threshold setting will avoid the scenario shown in Old Data Used Overwrites New Data, where a failed login overwrites an administrator's modification Administrator Connection Strategy The option exists in the Active Directory Users and Computers Plug-In to connect to a specific Domain Controller in a domain. An administrator should select the same Domain Controller as used by the Plug-In for urgent administration tasks likely to be affected by this issue for example, resetting a User's Server PIN so they may login while on the phone to the administrator. To connect to a specific Domain Controller, right-click on the domain and select Connect to Domain Controller... 19

20 Active Directory Schema Set a Preferred Server This option decreases some replication problems, as the Plug-In will be primarily connected to the Domain Controller named as its Preferred Server. This gives less opportunity for loadbalancing, however. If the Plug-In is installed on a Domain Controller, the Preferred Server will not need to be set for that domain, as the Plug-in will normally select that Domain Controller for connections. To set a Preferred Server for a domain: 1. Open the IAS Plug-In Configuration GUI (Start -> Programs -> VASCO -> Digipass Plug-In for IAS -> Configuration GUI). 2. Click on the Active Directory Connections tab. 3. If the domain is the Configuration Domain, click on Edit... If the domain is in the Domains list, select the domain name and click on Edit... If the domain is not in the Domains list, click on Add Enter the Fully Qualified Domain Name for the domain in the FQDN field. 20

21 5. Active Directory Schema Enter the name of the Domain Controller in the Preferred Server field. This name should be the first part of the FQDN for the Domain Controller, eg. dc01 from dc01.support.vasco.com. 6. Enter any other information required. 7. Click on OK. The IAS Plug-In will now always connect to the Preferred Server when it is available. 21

22 Active Directory Schema Use Preferred Server Only Option In some cases this setting may be enabled. As it forces the Plug-In to use the same Domain Controller at all times. It will eliminate load-balancing and any fail-over for the Plug-In, though, so is not normally recommended. 22

23 Set Up Active Directory Permissions 3 Set Up Active Directory Permissions 3.1 Permissions Needed by the IAS Plug-In The IAS Plug-In runs inside Microsoft's Internet Authentication Service, which runs as a Service. The Service runs as the 'Local System' account rather than as a named user account. Therefore, when connecting to Active Directory, the IAS Plug-In connects as the computer account, not a user account. The permissions that it has within Active Directory are the permissions of the computer account. An important exception to this occurs if you install IAS and the IAS Plug-In onto a Domain Controller. Any Service running as 'Local System' on a Domain Controller has all possible permissions to that Domain. In this case, no additional setup of permissions is required. Therefore, the rest of this section applies to the case where IAS is not on the Domain Controller. When you register IAS in Active Directory, this adds the computer account to the built-in 'RAS and IAS Servers' group in the Domain. This built-in group has the permissions required by IAS itself within Active Directory, but it does not have the extra permissions required by the IAS Plug-In. In order to function correctly, the IAS Plug-In requires the following permissions in Active Directory, that are not granted to the 'RAS and IAS Servers' by default: Read access to the Digipass Configuration Container Read access to all User accounts (or at least, all who might need to be authenticated by the IAS Plug-In) Write access to the new attributes that are added to the User class for the Digipass PlugIn for IAS (these are in the auxiliary class vasco-userext) Full control over all Digipass (vasco-dptoken) and Digipass Application (vascodpapplication) objects Create and delete permission for Digipass (vasco-dptoken) objects in Organizational Units and containers (specifically the Digipass-Pool and Users containers) Giving Permissions to the IAS Plug-In During installation, these additional permissions are granted to the 'RAS and IAS Servers' group automatically. There is also a manual way to grant these permissions, by running the 'setupaccess' command at the command prompt: dpadadmin.exe setupaccess -group RAS and IAS Servers See 8.1 DPADadmin Utility for more information on the setupaccess command. As mentioned above, this is not necessary if IAS is installed onto a Domain Controller. 23

24 Set Up Active Directory Permissions 3.2 Permissions Needed by Administrators Domain Administrators Domain Administrators already have all required permissions within their Domain Delegated Administrators The term 'Delegated Administrators' is used here to refer to administrators who have been delegated control over an Organizational Unit. Generally speaking, they have administrative control over the user and computer accounts within their Organizational Unit. See the Digipass Records topic in the Product Guide for more information on possible approaches to delegating Digipass administration. By default, these administrators will be able to view the Digipass User Account data for their users and the Digipass that are located within their Organizational Unit. However, they will not be able to modify any of that data or assign Digipass. If you wish to delegate responsibility for all Digipass-related administration within an Organizational Unit, the following additional permissions are required by the Delegated Administrator: Within the scope of the Organizational Unit, write permission to the new attributes that are added to the User class for the Digipass Plug-In for IAS (these are in the auxiliary class vasco-userext) you can add write permissions for each individual Property Set or if appropriate, grant 'Write All Properties' permission Within the scope of the Organizational Unit, full control over all Digipass (vascodptoken) and Digipass Application (vasco-dpapplication) objects Create and delete permission for Digipass (vasco-dptoken) objects within the Organizational Unit If the Delegated Administrator should be allowed to assign Digipass from the Digipass Pool to their users, they need: the Delete Digipass objects permission in the Digipass-Pool container Write All Properties permission on Digipass objects in the Digipass-Pool container If the Delegated Administrator should be allowed to move unassigned Digipass back to the Digipass-Pool, they need the Create Digipass objects permission in the Digipass-Pool container Reduced-Rights Administrators The term 'Reduced-Rights Administrator' is used here to refer to administrators who are granted permissions to perform only selected Digipass-related administration tasks. They may be granted these permissions within the scope of the whole Domain, or only within an Organizational Unit. An example is a Helpdesk operator who is permitted to troubleshoot Digipass operations, but not to assign/unassign Digipass to/from users. 24

25 Set Up Active Directory Permissions By default, all users have read access to everything in the Active Directory. The modification permissions that can be granted to this kind of administrator are: Write permission for any of three Property Sets on the Digipass User Account fields: Digipass User Account Information all attributes except those covered by the other two Property Sets Digipass User Account Link the link attribute used to share a Digipass between two user accounts Digipass User Account Stored Password the Stored Password attribute Write permission for any individual properties on Digipass objects, except for one Property Set that is defined to control the Digipass assignment link Write permission for any individual properties on Digipass Application objects, except for one Property Set that is defined to include the Digipass 'blob' that is required for any administrative operation such as Reset PIN, Test, Set Event Counter, etc. Create and delete permission on Digipass and Digipass Application objects If the administrator should be allowed to move Digipass, they need: the Delete Digipass objects and Create Digipass objects permissions in the relevant Domain and/or Organizational Unit Write All Properties permission on Digipass objects Note that this can be necessary for assigning Digipass to users, because a move from one location to another is controlled by permissions to delete from the source and create in the destination System Administrators The term 'System Administrator' is used here to refer to an administrator who will be responsible for management of the Component and Policy records, rather than Digipass User Accounts and Digipass. They need permissions within the Digipass Configuration Container to create, modify and delete Policy (vasco-policy) and Component (vasco-component) objects. In practice, System Administrators can typically be given full control over the DigipassConfiguration container. If you wish to grant more limited permissions, this can be handled with the standard Active Directory permissions on these objects within the scope of the container. 3.3 Assign Administration Permissions to a User Note This example assumes that the administrator's User account has read permissions for all User records already. To grant permissions to manage Digipass records, you will need to follow these steps: 1. Right-click on the Organizational Unit in which to assign permissions. 2. Select Delegate Control... from the right-click menu. The Delegate Control Wizard will be displayed. 25

26 Set Up Active Directory Permissions 3. Select the User or Windows Group to assign permissions. 4. Click on OK. 5. Select the Delegate Common Tasks option button. 6. Select Create, Delete and Manage Digipass from the list. 7. Click on Next. 8. Click on Finish. If you wish to grant permissions to modify Digipass User Account properties, you will need to follow these steps: 9. Select View -> Advanced Features from the main menu. 10. Right-click on the Organizational Unit in which to assign permissions. 11. Select Properties from the right-click menu. 12. Click on the Security tab. 13. Click on the Advanced button. The Advanced Security Settings window will be displayed. 14. Click on Add Type the username of the User to assign the permissions to and click OK. 16. Click on the Properties tab. 17. Select User Objects from the Apply onto drop down list. 18. Select the required permissions from: Write Digipass User Account Information Write Digipass User Account Link Write Digipass User Account Stored Password 19. Click on OK. 20. Click on OK. 21. Click on OK. If the administrator requires permissions to take Digipass out of the Digipass Pool for assignment, you will need to follow these steps: 22. Right-click on the Digipass Pool. 23. Select Properties from the right-click menu. 24. Click on the Security tab. 25. Click on the Advanced button. The Advanced Security Settings window will be displayed. 26. Click on Add Select the User account. 28. Click on OK. 29. Click on the Object tab. 30. Select Child objects only from the Apply onto drop down list. 26

27 31. Set Up Active Directory Permissions Tick the Allow box for: Delete Digipass Objects Create Digipass Objects (if you wish to allow the administrator to move Digipass records into the Digipass Pool) 32. Click on OK. 33. Click on Add Select the User account. 35. Click on OK. 36. Click on the Object tab. 37. Select Digipass objects from the Apply onto drop down list. 38. Tick the Allow box for Write All Properties. 39. Click on OK. 40. Click on OK. 41. Click on OK. 27

28 Set Up Active Directory Permissions 3.4 Multiple Domains When using the IAS Plug-In with multiple domains, extra steps must be followed to ensure that both the IAS Plug-In and administrators have permissions sufficient to access required data. The main issues are: The Digipass Configuration Container is only in one Domain. All IAS Plug-Ins need read access to this container, even when they are in a different Domain. CrossDomain access for administrators is a less likely requirement however. If an IAS Plug-In handles users and Digipass in more than one Domain, they need to be granted the necessary permissions in all the necessary Domains. In this manual, we will handle cross-domain permissions using a combination of Domain Local and Domain Global groups. It is possible in a 'native' mode Domain to use Universal groups, but these are not recommended in Windows 2000 due to replication issues. The replication efficiency has been improved in Windows Server 2003, however Universal groups are still not used as commonly as Domain Local/Global groups. Three possible scenarios for multiple domain setup are outlined below: Scenario 1 Each IAS Server Handles One Domain Each IAS server handles only the domain in which it is a member. Install IAS in each domain (the result will be at least as many IAS servers as domains). Give each IAS server access to the Digipass Configuration Domain: Domain Global Group(s) For each domain (apart from the Digipass Configuration Domain) 1. Create a Domain Global group 2. Add the IAS server(s) to the Domain Global group (check which machines are in the 'RAS and IAS Servers' group to ensure the correct additions) Domain Local group In the Digipass Configuration Domain 3. Create or use an existing Domain Local group. 4. Give the Domain Local group full read access to the Digipass Configuration Container. 5. Add the Domain Global Group from each other domain to the Domain Local group Scenario 2 One IAS Server Handles All Domains IAS servers in one domain handle all domains. The Digipass Configuration Container should be located in the domain to which the IAS servers belong. Give the necessary access to User and Digipass data: Domain Global group In the IAS server Domain 28

29 Set Up Active Directory Permissions 1. Create a Domain Global group. 2. Add the IAS servers to the Domain Global group (check which machines are in the 'RAS and IAS Servers' group to ensure the correct additions). Domain Local groups For each other Domain 3. Create a Domain Local group. 4. Give the Domain Local group the required permissions (run the setupaccess command - See 8.1 DPADadmin Utility for more information). 5. Add the Domain Global group from the IAS Domain to the Domain Local group Scenario 3 - Combination This scenario represents more complex setups, where a combination of steps from Scenarios 1 and 2 will be required. Use the steps given in the first two scenarios as a guide for what you will need to do for the combination scenario. 29

30 Backup and Recovery 4 Backup and Recovery This section explores the measures that Administrators can undertake in backing up and recovering VASCO datafiles in the event of a system failure. Note This section does not cover backup of executables and system files. In the event of a catastrophic failure these can be restored or reinstalled from the original distribution media. Once the IAS Plug-In is installed and operational, backups should be made of important files and data. Any time changes are made to the system, file backups may need to be performed again. These changes include, but are not limited to: Changing any configuration settings including the IP address of an IAS server Adding/removing a Component Modifying a Policy 4.1 What Must be Backed Up Configuration files for IAS Plug-In and Message Delivery Component User Self-Management Web Site pages and graphics (if customized) Virtual Digipass OTP Request Web Site pages and graphics (if customized) Audit Log data Active Directory DPX files (except for demo Digipass) Important Note The Digipass Plug-In for IAS installation includes a DPX directory containing sample DPX files for demo Digipass. These do not need to be backed up. However, if you have copied the DPX files for your real Digipass into that directory, ensure you still have the original files (normally on floppy disk). If you no longer have the DPX file(s) stored elsewhere, it is very important that you take a backup Configuration files The configuration files for the IAS Plug-In and Virtual Digipass Message Delivery Component can be copied from the bin directory (by default C:\Program Files\VASCO\Digipass Plug-In for IAS\bin) to a secure location. The files to be copied are: dpiasext.xml keep backups from all IAS servers. 30

31 Backup and Recovery mdcconfig.xml a backup of one working file is sufficient. Tip Save the files above with an extension that describes the server from which the file(s) were backed up. This makes it easier and quicker to locate the correct file during recovery Web Sites In some cases, the web pages and graphics provided with the Digipass Plug-In for the User Self Management Web Site and Virtual Digipass OTP Request Web Site will have been customized to suit the organization s colors/languages/themes/etc. If these web pages and graphics have been modified, it is important to have a backup stored in a secure location away from the production server. This will allow the web site to be restored for the look and feel of the organization. To back up the web site pages and graphics, you can copy the html, js, and gif files to another location. If the site is highly modified, or the location of the files on disk is not known, contact your web administrator for further guidance. Note Maintaining the directory structure will make restoration of the site, if required, quicker and easier Audit Log Data If your organization requires that the Audit Log data be archived, the method required will depend on the audit settings Write to File Ensure you make copies of all files contained in the directory into which the audit log files are written. By default this will be <install dir>\log, however it may have been configured to another location. Check the audit configuration settings if you are unsure Write to Windows Event Log By default, Event Log entries are written to the Application log. However, you can configure the entries to be written to another log. Check the audit configuration if you are unsure. Important Note The Event Log may be configured with a maximum size. When this size is reached, the oldest entries may be overwritten by new ones. To check this, view the Properties of the log in the Event Viewer. If older entries will be overwritten, you will need to archive them before that occurs. 31

32 Backup and Recovery To archive an Event Log: 1. Select Start -> Settings -> Control Panel. 2. Double-click on Administrative Tools. 3. Double-click on Event Viewer. 4. Right-click on Application (or the correct log, if not Application). 5. Click on Save log file as Select a path and enter a filename. 7. Select a file format from the Type drop down list. 8. Click on the Save button. Note The Audit Log data is not required for system recovery purposes but may contain useful data in the event of a server failure Active Directory Cold Backup In most cases the server running IAS will belong to an Active Directory domain consisting of several Domain Controllers. Replication should automatically occur between Domain Controllers, providing simple data backup. It is highly recommended, however, that you perform a cold backup of the System State Data, which includes the Active Directory repository. This will allow recovery if data is corrupted and then replicated. For more information about backing up and restoring System State Data, refer to Windows Help on your Domain Controller and enter 'backing up data, System State data' in the index tab. In particular, this should be performed on the Digipass Configuration Domain and any other Domains containing Digipass User accounts and/or Digipass records. Additional information can be found at: DPX files The DPX files are normally provided on a floppy disk, which can be stored securely as a backup. If you prefer another method of archive, copy the files to your preferred location. It is important to keep the DPX file transport keys secure and preferably in a separate location to the DPX files themselves. 32

33 Backup and Recovery 4.2 Recovery The recovery process for IAS Plug-In data requires the following procedure. assumptions have been made for these instructions: Some Assumptions: Active Directory is still valid and operational. Up-to-date backups of the configuration files for the IAS Plug-In are available. Steps: 1. Rebuild the server with your operating system SOE, using the same IP address as before, in the same Domain as before. 2. Retrieve your backup copy of the dpiasext.xml file. 3. Reinstall the Digipass Plug-In for IAS on the server, ensuring you are logged in as a domain administrator. The same settings as those chosen in the previous installation should be selected, except that the This is not the first IAS Plug-In to be installed checkbox on the Active Directory Prerequisites screen should be ticked. 4. Tick the Use an evaluation license checkbox (the existing Digipass data in Active Directory contains all necessary licensing information, which will be retrieved when the IAS Plug-In is operational). 5. At the end of the installation, you will be prompted to select a license activation method. Select Just Continue. Before you restart the machine, carry out the following: 6. Restore the backup copy of the configuration file dpiasext.xml into the same directory. 7. Restore any customised files for the web sites (see and for more information). After restarting the machine: 8. Check that you can view Digipass-specific information in the Administration MMC Interface and Digipass Extension for Active Directory Users and Computers. 33

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