Reviewer s Initials. Task & Recommended Timeline Date Covered Employee Initials

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1 Welcome! Introductory Checklist for New Employee Welcome to Henry Ford Health System and the Orientation/On-boarding Process. This introductory checklist is your guide throughout the on-boarding process and should be completed within your first 180 days. Your manager will assist you with completing those introductory checklist items that will apply to your new position.. Employee Name: Title/Status: Employee#: Department: FIRST DAY Attend W.O.W./AIDET Training Introduction of immediate supervisor Task & Recommended Timeline Date Covered Employee Initials Reviewer s Initials Introduction of individual(s) responsible for training Introduction to co-workers (Provide list of team members) Professional Expectations Appearance/Dress Code Requirements Annual TB & Fit Screening License and/or certification Renewals (if applicable) Attendance & tardiness policy Reporting absences or tardiness (how to report and to whom) Mileage & Expenses Reimbursement Process Work schedule Timekeeping time reporting system and use, Kronos policy (if applicable) Scheduling process Where to find the schedule Time off requests System/Hospital Information Business Unit mission, vision, values and strategic goals and how they relate to department and job-specific duties

2 Employee Parking Department Information Organizational Structure-Department Core Values Orientation Tour of department & floor plan Department Scavenger Hunt Workstation Lockers/staff lounge/restrooms Lunch/Break Procedures Visitors in the department Performance Improvement Projects Equipment/Supplies Keys issued Radio/Pager issued Department meetings Other meetings/committee specific to department or position Phone usage Cost Center # Business Cards Office keys Employee Services Job Information Job Description Specific job duties related to infection prevention and control and assessing and managing pain Competencies Goals: review department goals; create the new employee orientation goal and create performance and development goals Introductory/Orientation Period Annual/mandatory Education FIRST DAY CHECK-IN FIRST WEEK IN DEPARTMENT Attend Business Unit Specific Orientation Department welcome meeting. Meet with Supervisor to discuss your Introductory Performance Goal and Checklist Department-specific Service Excellence Behavior Standards

3 Telephone courtesy, scripting, and use Employee-patient relationship (clinical) Safeguarding confidential information (computers, shred bins, medical records, white boards, sign-in sheets) Proper use, care, and economy of hospital supplies and equipment Personal hygiene and appearance, dress code Leaving hospital premises while on duty Smoke-free policy Where to enter and leave the building, employee parking Location of HFHS/HFM/Department policy manuals (henry, binder) Department specific procedures, skills, and techniques to provide care, treatment and services Department specific or special policies and procedures related to a particular departmental hazard (radiation, infection, puncture wounds, lifting etc.) Safe chemical use, including Material Safety Data Sheet (MSDS) use and location Review of MSDS for each item used by employee Safe equipment use Department specific infection control procedures Handwashing (clinical & non-clinical) Personal Protective Equipment (PPE) clinical Isolation procedures clinical Department-specific or work location/area environment of care issues How to call and respond to an emergency code Emergency preparedness plan (fire, disaster, tornado, bomb, etc.) Department-specific responsibilities

4 Internal and external disaster plan Safety & Security Information Reporting of accidents, unusual occurrences, illness or injury on the job How to report and where to obtain forms Departmental Safety Plan Employee Safety/Injury Reporting Procedures Hazard Communication Infection Control/Sharps Disposal Attendance at annual Safety Fair (mandatory) Infection Control National Patient Safety Goals Facilities Information Emergency Power Mechanical Systems Water Medical Gases Patient Room Bed Headwall Bathroom Nurse Call System Office Information How to get furniture How to remove furniture Hanging pictures IT Assistance PC Help Desk ( ) I-Pad set-up Computer/Printer usage set-up and access Joint Commission Requirements: Discuss department & position specific orientation that includes: a) key safety content & verification that it is provided before staff provides care, treatment, and services. b) relevant hospital-wide and unit-specific policies and procedures c) specific job duties, including those related to infection prevention and control and assessing and managing pain and fall risk assessment, when applicable d) education and training on falls and pain, as it relates to their scope of duties e) sensitivity to cultural diversity based on their job duties and responsibilities f) patient rights, including ethical aspects of care, treatment, and services and the process used to address ethical issues based on their job duties and responsibilities FIRST WEEK CHECK-IN Suggested Questions; o Have you been introduced to everyone? o Do you feel that our team is welcoming to new staff? o If you had questions, was someone always available to answer them?

5 o o o o What was the best part of your first week? What was the most challenging thing you had to deal with this week? Is there anything that you think we could change to help other new staff during their first week on the job here? Is there anything we haven t explained fully? 30 DAYS Training Department-specific training Performance Management for Employees webinar Training Performance Management for Managers Instructor-Led Training Workforce Connect Training (Leaders Only) HR Legal and Policy Practice Training (Leaders Only) Talent Selection System Training (Leaders Only) KRONOS Timekeeper Online Redform Reporting Patient Safety 101 Time Entry Just Culture for Managers (leaders only) Get SMART with your Goals Webinar Workplace Violence Manager Zone set-up and access Employee Self-Service access Website Access Review standards/competencies and how to apply in new role. Review the Q12 Employee Engagement and the current Impact Plan HFHS University Access HENRY Website access (Click on the small blue e ) -System locations and departments -Policies HR Connect -Performance Management link -Employee Engagement link -Employee Information Performance Management Process (Access HR Connect/Performance Management link) Goal-Setting Discussion Guide Mid-Year Performance Discussion Guide Annual Performance Discussion Guide Joint Commission Requirements: Discuss department and position specific on-going education & training: to maintain or increase their competency

6 whenever staff responsibilities change is specific to the needs of the patient population served by the hospital that incorporates the skills of team communication, collaboration, and coordination of care includes information about the need to report unanticipated adverse events and how to report these events fall reduction activities that addresses how to identify early warning signs of a change in a patient s condition and how to respond to a deteriorating patient, including how and when to contact responsible clinicians 30 DAY CHECK-IN Discuss current progress and accomplishments for each competency and performance and development goals. Suggested Questions: o Has this job met your expectation? o Do you have the tools and equipment you need to do your job? o What areas do you feel you need more training? o Which of your co-workers have been especially helpful to you? o Do you know where to obtain information about news in the department and the system? o Tell me about some of your successes during your first 30 days. o Describe any frustrations you have experienced so far. o If you could change one thing here what would it be? o What areas of your work would you like more feedback? o Are there things you did at your previous employer that might be helpful to us here? o Is there anything about your job that you are uncomfortable with? 60 DAYS Complete A.I.D.E.T. World Class Service Training 60 DAY CHECK-IN Discuss current progress and accomplishments for each competency and performance and development goals. 90 DAYS New Leader Academy (Leaders only) Performance Management for Managers (Leaders only) Press-Ganey Training 90 DAY CHECK-IN Discuss current progress and accomplishments for each competency and performance and development goals.

7 180 DAYS Renewal Training (All employees) Complete Talent Profile online (Leaders Only) Create Individual Development Plan online (All employees) Complete your Introductory performance plan & Review as required. 180 DAY CHECK-IN Discuss current progress and accomplishments for each competency and performance and development goals Congratulations! You have completed the first 180 days of your on-boarding journey. I certify by signing this document that I am verifying this individual has demonstrated a satisfactory level of competency in performing his/her job as it relates to each of the topics listed above. Signature Department Manager Completion Date I certify by signing this document that I have been fully oriented to each of the topics listed above within 90 days of hire. Signature Employee Completion Date

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