COMPANY PROFILE PTIMIS E

Transcription

1 COMPANY PROFILE PTIMIS E

2 PTIMISE CONTENT 03 ABOUT US 05 DEBT COLLECTION 07 OUR CLIENTS 09 OUR STAFF

3 We offer a unique debt collection service in Malta saving you time and money by collecting customer dues & offer peace of mind through our reliability. A B O U T U S OUTSOURCED DEBT COLLECTION We take over & handle the full process of commercial debt collection & recovery reducing the inhouse fixed costs to variable cost-effective costs & deliver a service which is second to Here at Optimise we strive to offer only the best debt collection & credit management service on the Europe and many local Maltese businesses started to face increased pressure on their cash availability and within businesses by easing their cash flow working requirements. He also envisages steep growth none. LEGAL ASSISTANCE, GUIDANCE & PROTECTION Maltese Islands. Optimise is backed by an over qualified management & executive team which seeks to continuously improve its overall service. The working capital. This was led by the pressure to pay off suppliers sooner, particularly foreign suppliers, and demands by customers to extend credit terms further. The need for cash flow within the organisation and believes that Optimise will change the way credit is granted and managed in the local commercial sector and will help clients expand and grow responsibly, with Free legal assistance is included in our packaged service. Our legal letters and proceedings help to guarantee our effectiveness of collections and we endeavour to limit any possibility of bad debts. agency s mission is to take on outsourcing of debtors management and control management has become essential in today s business & economic situation and healthy credit ratings. He also believes that the agency s strategic alliances and DEBTOR CREDITWORTHINESS ASSESSMENT amongst Maltese medium to large sized clients and deliver a service which is second to none. The concept was launched after the credit crunch hit here at Optimise we succeed at achieving this. Optimise CEO Nigel Scerri describes the agency as an innovative medium which is regenerating oxygen affiliated partners make it the strongest credit management institution around. CREDIT MANAGEMENT AGENCY ADVANTAGES Our specialised staff are capable of performing full customer/debtor checks through our association with credit monitoring institutions and we are therefore able to advise on credit lines & limits which should be provided to customers of our clients. 3 OPTIMISE 4 OPTIMISE

4 D E B T C O L L E C T I O N H ere at Optimise we specialise in the outsourcing of the debt collection function of medium to large sized companies. This involves the complete and comprehensive chasing of debtors and collection of dues from the start to end of the process. We normally work both from our main offices but particularly from the clients offices. We tend to have most of our staff working directly at the clients on a full-time or even part-time basis and we ensure that through adequate monitoring of our staff and coordination of efforts between our onsite and back-office staff we aim to achieve the best possible results which no business, we feel, would achieve by employing their own in-house members of staff. This is because we give a comprehensive package which includes trained employees chasing debtors who are also supported by our lawyers, consultants, finance specialists and our affiliation with Malta s leading credit monitoring institutions. Our agreed consultancy work, legal work and affiliations are not extended as a cost to our clients but are presented to our clients as part of our service offer at no additional cost. Boost your cash flow & bottom line with our debt collection & recovery system In normal situations our team takes over the debtors list from an agreed point in time onwards and do their utmost to collect these funds within the shortest possible timeframe. In doing so a number of tools are used by our staff such as: monthly statements in electronic and paper form sent to debtors, & resending pending invoices too where necessary as overdue computer programmes to keep track and trail of correspondence with customers fixed line and mobile telephone calls and recording reminders request for meetings with debtors physically presenting ourselves at the debtors addresses written letters potentially advising debtors that they will be reported to credit monitoring institutions if they dishonour their commitments and credit lines preliminary and final legal letters court warrants and garnishee orders court cases and more 5 OPTIMISE 6 OPTIMISE

5 O P T I M I S E A L L I A N C E S O U R C L I E N T S Our successful past efforts into debt collection & credit management prove our strength in the business. PROFESSIONALS Here at Optimise we engage only the very best and collect dues in record time to ease cash flow. e n n ss e e A guaranteed success of debt collection & credit management No inhouse fixed admin wage costs Generate & ease cash flow, cut down your bank overdraft financing costs Have peace of mind that your debtors are in control Focus on your core operations and see your business grow Take advantage of our flexible working hours We optimise & boast profitability. We are an investment not a sunk cost Adequate reporting and follow-up of client complaints Assessment of client credit worthiness Option to use our agency name as an intermediary to press for collection Use of expert advice and expert debt collection approach for a right the first time approach to collecting debts Close interaction of our trained staff as part of your team A smooth & continuous service throughout. Engaging your own staff may mean that you are left at a standstill upon their resignation. Our service avoids recruitment time, fixed wage costs and training time and costs Continuous onsite presence & communication with client Reporting of defaulting debtors to our credit monitoring alliance Credit Info Ability to provide further add on finance & legal services Option to enlist & consent to triangularisation offsets of client debts Sending client statements on time and keeping track & trail of customer correspondence, telephone calls & meetings BECOME A CLIENT We have the privilege of working with some of the most well known prestigious companies in Malta and we don t take this lightly. Become our client and experience the immediate results and improved & optimised performance of your debtors level and cash flow. The first step to becoming a client will involve the setting up of a meeting with our management team during which all the benefits of our outsourced service is explained in depth together with cost effective variable fees. Our standard contract is then signed and our longterm relationship kicks-off at that point with our trained staff taking over the debt collection & credit management role either from our offices or even directly at your very own offices. 7 OPTIMISE 8 OPTIMISE

6 O U R S T A F F O U R S T A F F Chief Executive Officer Head of Operations Research Senior Account Executive Head of IT & Branding Strategy NIGEL SCERRI MIKAELA SCERRI JUANITA GALDES JIAPPONE NICK SCERRI FCCA ACMA CGMA CPA MBA (Maas) B.Sc. (Hons) Maths, Statistics & Operations Research Head of Legal Section Head of Marketing DR. VINCENT MICALLEF JUSTIN PACE B.A., LL.D 9 OPTIMISE 10 OPTIMISE

7 Optimise, 15 Saghtar Street Madliena Swieqi SWQ 1403 Malta PTIMIS E