LONG ISLAND DEVELOPMENTAL DISABILITIES SERVICE OFFICE

Transcription

1 LONG ISLAND DEVELOPMENTAL DISABILITIES SERVICE OFFICE AGENCIES AND TYPE OF SERVICES PROVIDED IN THE LONG ISLAND REGION UPDATED 3/23/ AGENCY SERVICES PROVIDED COUNTIES A-1 Universal Care, Inc. 293 Castle Avenue, Suite 1B Westbury, NY Phone: (516) Fax: (516) Novella Merriwether, Executive Director Residential Habilitation Abilities, Inc. 201 IU Willets Road Albertson, NY Phone: (516) Fax: (516) Jessica Gerschitz-Swirsky, Executive Director Adelante of County, Inc 10 Third Avenue Brentwood, NY Phone: (631) Fax: (631) Miriam M.E. Garcia, Executive Director Adults & Children with Learning & Developmental Disabilities, Inc. (ACLD) 807 South Oyster Bay Road Bethpage, NY Phone: (516) Fax: (516) Aaron Liebowitz, Executive Director Aid to Developmentally Disabled, Inc. (ADD) 901 East Main Street, Suite 508 Riverhead, NY Phone: (631) Fax: (631) Don Rieb, Executive Director Angela s House P.O. Box 5052 Hauppauge, NY Phone: (631) Fax: (631) Bob Policastro, Executive Director Supported Employment Children s Services Day Programs/ Health Services Residential Habilitation Care At Home East End - 1 -

2 Association for the Advancement of Blind and Retarded, Inc. (AABR) 1508 College Point Boulevard, 2 nd Floor College Point, NY Phone: (718) Fax: (718) Tom McAlvanah, Executive Director Association for Children with Down Syndrome (ACDS) Children s Services 4 Fern Place Plainview, NY Phone: (516) Fax: (516) Michael M. Smith, Executive Director Association for the Help of Retarded Children of County (N.AHRC) 189 Wheatley Road Brookville, NY Phone: (516) Fax: (516) Michael Mascari, Executive Director Association for the Help of Retarded Children of County (S. AHRC) 2900 Veterans Highway Bohemia, NY Phone: (631) Fax: (631) William Leonardi, Executive Director Bellport Area Community Action Committee (BACAC) 471 Atlantic Avenue Bellport, NY Phone: (631) Fax: (631) Tracy Van Dina, Executive Director Big Brothers Big Sisters of Long Island 70 Acorn Lane Levittown, NY Phone: (516) Fax: (516) William Tymann, CEO Brookville Center for Children s Services 189 Wheatley Road Brookville, NY Phone: (516) Fax: (516) Michael Mascari, Executive Director Clinical Services Children Services Children s Services Early Intervention Recreation Services

3 Catholic Charities, Diocese of Rockville Center 90 Cherry Lane Hicksville, NY Phone: (516) Fax: (516) Laura Cassell, Chief Executive Officer Catholic Guardian Society Administrative Office: 1011 First Avenue, 10 th Floor New York, NY Phone: (212) Fax: (212) Long Island Office: 4 Springville Road Hampton Bays, NY Phone: (631) Fax: (631) John Frein, Executive Director Center for the Developmental Disabilities (CDD) 72 S. Woods Road Woodbury, NY Phone: (516) Fax: (516) Nick Boba, Executive Director Center for Family Support (CFS) 3337 th Avenue, 9 th Floor New York, NY Phone: (212) Fax: (212) Long Island Office: 900 Merchants Concourse, LL 5&6 Westbury, NY Phone: (516) Fax: (516) Steven Vernikoff, Executive Director Center for Rapid Recovery (CRR) 312 Greenwich Street Hempstead, NY Phone: (516) Fax: (516) Renee D. Charles, Founder, President & CEO Central Guidance & Counseling Services, Inc. 950 South Oyster Bay Road Hicksville, NY Phone: (516) Fax: (516) Barbara Bartell, Chief Executive Officer Residential Services Respite Residential School (Adults & Children) Fiscal Management Services Residential Habilitation Parent Training Residential Habilitation

4 Citizens Inc., 189 Wheatley Road Brookville, NY Phone: (516) Fax: (516) Michael Mascari, Executive Director Summer Camp Cody Center for Autism and Developmental Disabilities 100A Putnam Hall, South Campus Stony Brook, NY Phone: (631) Fax: (631) John Pomeroy, Founding Director Community Enterprises of New York (CE) Veterans Memorial Highway Islandia, NY Phone: (631) Fax: (631) Gina Mangini, Executive Director Community Mainstreaming Associates (CMA) 99 Quentin Roosevelt Blvd., Suite 200 Garden City, NY Phone: (516) Fax: (516) Julie Samkoff, Executive Director Community Resources and Service for Children st Street, Suite 401 Jamaica, NY Phone: (718) Fax: (718) Clara Alvarez, Executive Director Developmental Disabilities Institute (DDI) 99 Hollywood Drive Smithtown, NY Phone: (631) Fax: (631) John Lessard, Executive Director Down Syndrome Advocacy Foundation (DSAF) P.O. Box Hauppauge, NY Phone: (516) Mike Hoffman, President Phone: (516) Clinical Services Crisis Services SEMP/PreVoc Children s Services Clinic Services Early Intervention Transportation Services East End

5 East End Disability Associates, Inc. (EEDA) 107 Roanoke Avenue Children s Services East End Riverhead, NY Phone: (631) Fax: (631) Lisa Meyer Fertal, Chief Executive Officer Crisis Services East End Special Players P.O. Box 232 East Hampton, NY Phone: (631) Fax: (631) Paul Rogers, President Eastern BOCES 201 Sunrise Highway Patchogue, NY Phone: (631) Fax: (631) Gary D. Bixhorn, Chief Operating Officer Dr. Julie Davis-Lutz, Deputy Superintendent Economic Opportunity Council of County (EOC) 31 West Main Street, Suite 300 Patchogue, NY Phone: (631) Fax: (631) Adrian Fassett, Executive Director Eden II School for Autistic Children 150 Granite Avenue Staten Island, NY Phone: (718) Fax: (718) Dr. Joann Gerenser, Ph.D, Executive Director Epilepsy Foundation of Long Island 506 Stewart Avenue Garden City, NY Phone: (516) Fax: (516) Thomas A. Hopkins, CEO & Executive Director Family Counseling Service (FCS) 40 Main Street, P.O. Box 1348 West Hampton Beach, NY Phone: (631) Fax: (631) Judith Margolis, Executive Director Individualized Support Service Residential Habilitation Clinic Services SEMP Bi-County

6 Family Residences and Essential Enterprises (FREE) Clinic Services 191 Bethpage-Sweet Hollow Road Old Bethpage, NY Phone: (516) Fax: (516) Robert S. Budd, Chief Operating Officer Crisis Services Residential Habilitation Fay J Lindner Center for Autism & Developmental Disabilities 189 Wheatley Road Glen Head, NY Phone: (516) Fax: (516) Dr. Natalia Appenzeller, Clinical Director Federation Employment and Guidance Services (FEGS) 315 Hudson Street, 9th Floor New York, NY Phone: (212) Fax: (212) Long Island Office: 6900 Jericho Turnpike Syosset, NY Phone: (516) Fax: (516) Gail A. Magaliff, Chief Executive Officer Friedberg Jewish Community Center (JCC) 15 Neil Court Oceanside, NY Phone: (516) Fax: (516) Arnie Preminger, President & CEO Genesis School 270 Washington Avenue, Suite 6 Plainview, NY Phone: (516) Fax: (516) Erin Sparacio, Director The Hagedorn Little Village School 750 Hicksville Road Seaford, NY Phone: (516) Fax: (516) Dr. Jon Feingold, Executive Director Clinic Services MH Services Crisis Services Parent Training - 6 -

7 HASC Center, Inc First Avenue Brooklyn, NY Phone: (718) Fax: (718) Samuel Kahn, Executive Director Haitian-Americans United for Progress (HAUP) Linden Boulevard Cambria Heights, NY Phone: (718) Fax: (718) Elsie Saint Louis Accilien, Executive Director Halo Network, Inc. 221 Broadway Suite 206 Amityville, NY Phone: (631) Fax: (631) Mr. Richard Falaye, Exec Director ww.halonetworkinc.com Hamaspik of Kings County, Inc. 69 South 9 th Street Brooklyn, NY Phone: (718) Fax: (718) Mr. Joel Freund, Executive Director Head Injury Association (HIA) 300 Kennedy Drive Hauppauge, NY Phone: (631) Fax: (631) Liz Giordano, Chief Executive Officer Hebrew Academy for Special Children (HASC) th Avenue Brooklyn, NY Phone: (718) Fax: (718) Rabbi Solomon Stern, Executive Director Helen Keller Services For the Blind One Helen Keller Way Hempstead, NY Phone: (516) Fax: (516) Lorraine LoCurto, Assistant Executive Director Thomas J. Edwards, President/CEO Residential Services Waiver Services

8 Helping Hands Behavioral Outreach (HHBO) 191 Sweet Hollow Road Old Bethpage, NY Phone: (516) Fax: (516) Vanetta LaRosa, Executive Director Hispanic Counseling Center, Inc. (HCC) 344 Fulton Avenue Hempstead, NY Phone: (516) Fax: (516) Gladys Serrano, Executive Director Horseability 238 Round Swamp Road Melville, NY Phone: (631) Fax: (631) Katie McGowan, Founder & Executive Director Jamie Kolodziejski, Director of Operations Human First, Inc. 128 Atlantic Avenue Lynbrook, NY Phone: (516) Fax: (516) Ms. Wafa Abboud, Chief Executive Officer Independent Group Home Living Program, Inc. (IGHL) 221 North Sunrise Service Road Manorville, NY Phone: (631) Fax: (631) Walter Stockton, CEO Independence Residences, Inc. (IRI) Jamaica Avenue, 2 nd Floor Woodhaven, NY Phone: (718) Fax: (718) Raymond DeNatale, Executive Director Independent Support Services (ISS) 95 Glen Wild Road, Suite 2 Rock Hill, NY Phone: (845) Alan Kulchinsky, Executive Director Waiver Services Respite Services Crisis Services Fiscal Management Services - 8 -

9 IRIE P.O. Box 216 Center Moriches, NY Phone: (631) Joy Rootkowski, Director Therapeutic Horseback Riding Jewish Community Center (JCC) of the Greater Five Towns 207 Grove Avenue Cedarhurst, NY Phone: (516) Fax: (516) Rina Shkolnik, Executive Director Jewish Union Foundation (JUF) 11 Broadway, 13 th Floor New York, NY Phone: (212) Fax: (212) Jack Gourdji, Director Just Kids 35 Longwood Road, P.O. Box 12 Middle Island, NY Phone: (631) Fax: (631) Steven Held, Executive Director Kulanu Torah Academy 124 McGlynn Place Cedarhurst, NY Phone: (516) Fax: (516) Beth Raskin, Executive Director Labor & Industry for Education (LIFE) 112 Spruce Street Cedarhurst, NY Phone: (516) Fax: (516) Rabbi Simcha Lefkowitz, Executive Director Life s WORC 1501 Franklin Avenue, P.O. Box 8165 Garden City, NY Phone: (516) Fax: (516) Peter S. Smergut, Chief Executive Operator Children s Services - 9 -

10 Lifespire Empire State Building 3505 th Avenue, Suite 301 New York, NY Phone: (212) Fax: (212) Mark Van Voorst, President & CEO Little Flower Children & Family Services 2450 North Wading River Road Wading River, NY Phone (631) Fax: (631) Grace LoGrande, Executive Director Day Care Elder Care Solutions Family Care Foster Care OCFS Children Treatment Center Respite Services Long Island Advocacy Center (LIAC) /Main Office: 999 Herricks Road, Rm 108 New Hyde Park, NY Phone: (516) Fax: (516) Office: 490 Wheeler Road, Suite 165C Hauppauge, NY Phone: (631) Fax: (631) Linda Milch, Executive Director Long Island Developmental Disabilities Service Office (LIDDSO) 415 A Oser Avenue Hauppauge, NY Phone: (631) Fax: (631) Bob Lopez, Deputy Director Long Island Toy Lending Center for Children with Disabilities 116 Merritts Road Farmingdale, NY Phone & Fax: (516) Colleen Moseman, Executive Director Maryhaven Center of Hope 51 Terryville Road Pt. Jefferson Station, NY Phone: (631) Fax: (631) Lewis Grossman, President & Chief Executive Officer Family Care Environmental Modifications Information & Referral Children s Services East End

11 Mental Health Association of County Inc. (MHA) 16 Main Street Hempstead, NY Phone: (516) Fax: (516) David A. Nemiroff, Executive Director Respite Services Mercy Home for Children, Inc. 273 Willoughby Avenue Brooklyn, NY Phone: (718) Fax: (718) Sister Catherine Crumlish, Executive Director Mid Island Y Jewish Community Center (JCC) 45 Manetto Hill Road Plainview, NY Phone: (516) Fax: (516) Joyce Ashkenazy, Executive Director Mill Neck Services for the Deaf P.O. Box 193, 40 Frost Mill Road Mill Neck, NY Phone: (516) or Fax: (516) Loretta Murray, Director Dr. Mark R. Prowatzke, Executive Director County BOCES 71 Clinton Road, P.O. Box 9195 Garden City, NY Phone: (516) Fax: (516) Dr. Thomas L. Rogers, District Superintendent/CEO Karen Ellis, Executive Director of Special Education / Services for the Autistic, Inc. (NSSA) 80 Hauppauge Road Commack, NY Phone: (631) Fax: (631) Nicole Weidenbaum, Executive Director North Shore Child & Family Guidance Center 480 Old Westbury Road Roslyn Heights, NY Phone: (516) Fax: (516) Andrew Malekoff, CEO/ Executive Director

12 Ohel (Bais Ezra) th Avenue Brooklyn, NY Phone: (718) or OHEL Fax: (718) David Mandel Chief Executive Officer Day Habilitation Family Ed Training (FET) Respite OTSAR Family Services 2324 West 13th Street Brooklyn, NY Phone: (718) Fax: (718) Betty Pollack, Executive Director Parent to Parent of New York State 415 A Oser Avenue Hauppauge, NY Phone: (631) or Fax: (631) Valerie Stammelman, Regional Coordinator Valerie Reid, Regional Coordinator Peninsula Counseling Center (PCC) 50 West Hawthorne Avenue Valley Stream, NY Phone: (516) Fax: (516) Dr. John Kastan, Executive Director Programs for Living & Understanding Services (PLUS Group Homes) 1228 Wantagh Ave., Suite 201 Wantagh, NY Phone: (516) Fax: (516) Teresa Cancilla, Executive Director Quality Services for the Autism Community (QSAC) 253 West 35 th Street, 16 th Floor New York, NY Phone: (212) Fax: (212) Long Island Office: 872 Atlantic Avenue Baldwin, NY Phone: (516) Fax: (516) Gary Maffei, Executive Director & CEO Cory Polshansky, Deputy Director & COO Educational Advocacy Children s Services Respite Bi-County

13 Queens Parent Resource Center, Inc. (QPRC) Francis Lewis Boulevard Queens Village, NY Phone: (718) Fax: (718) James Magalee, Executive Director Quick Social Services (QSS) 50 Commonwealth Drive Wyandanch, NY Phone: (631) Fax: (631) Louise Hamlett, Executive Director Resource Center for Independent Living 409 Columbia Street/P.O. Box 210 Utica, NY Phone: (315) Fax: (315) Mr. Burt Danovitz, Executive Director SCO Family of Services 1 Alexander Place Glen Cove, NY Phone: (516) Fax: (516) Gail B. Nayowith, Executive Director School for Language and Communication Development (SLCD) 100 Glen Cove Avenue Glen Cove, NY Phone: (516) Fax: (516) Dr. Ellenmorris Tiegerman, Executive Director Services for the Underserved (SUS) 601 West 26 th Street, 5 th Floor New York, NY Phone: (212) Fax: (646) Donna Colonna, CEO Sick Kids need Involved People of New York, Inc. (SKIP of NY) 601 West 26 th Street, Suite 522 New York, NY Phone: (212) Fax: (212) Margarette Mikol, Executive Director Medicaid Residential Services (IRA) Advocacy Services Waiver Services Family Care Respite Care At Home Bi-County

14 Sid Jacobson Jewish Community Center (JCC) 300 Forest Drive East Hills, NY Phone: (516) Fax: (516) David Black, Executive Director Skills Unlimited 405 Locust Avenue Oakdale, NY Phone: (631) Fax: (631) Richard Kassnove, Executive Director Special Olympics New York Long Island Regional Office 819 Grand Boulevard, Suite 3 Deer Park, NY Phone: (631) Fax: (631) Diana Colonna, Regional Director St. Mary s Hospital for Children Care At Home 5 Dakota Drive, Suite 200 New Hyde Park, NY Phone: (631) Fax: (631) Jeffrey K. Freriches, President and CEO County Boy Scouts Council 7 Scouting Boulevard Medford, NY Phone: (631) Fax: (631) James Grimaldi, District Director Tender Care Human Services, Inc th Street Jamaica, NY Phone: (718) Fax: (718) Yolanda Vitulli, Executive Director The Rehabilitation Institute (TRI) 123 B Frost Street Westbury, NY Phone: (516) Fax: (516) Robert Budd, CEO Vocational Training

15 Town of Babylon Department of Human Services 200 East Sunrise Highway Lindenhurst, NY Phone: (631) Fax: (631) Ms. Madeline A. Bayton, Commissioner Town of Brookhaven Department of Parks & Recreation 1130 Old Town Road Coram, NY Phone: (631) Fax: (631) Edward Morris, Commissioner Town of Hempstead ANCHOR Program Hempstead Residents Department of Recreation Lido Beach Town Park 630 Lido Boulevard Lido Beach, NY Phone: (516) Fax: (516) Joe Lentini, Coordinator Town of Huntington Department of Parks & Recreation 100 Main Street Huntington, NY Phone: (631) Fax: (631) Frank Petrone, Supervisor Town of Islip Department of Human Services 401 Main Street Islip, NY Phone: (631) Fax: (631) Angel Santana, Director Town of North Hempstead Department of Parks & Recreation 1801 Evergreen Avenue New Hyde Park, NY Phone: (516) Fax: (516) Gerard R. Olsen, Commissioner

16 Town of Oyster Bay Department of Community Services 977 Hicksville Road Massapequa, NY Phone: (516) Fax: (516) Maureen A. Fitzgerald, Commissioner Town of Smithtown Recreation Department 495 Landing Avenue Smithtown, NY Phone: (631) Fax: (631) Thomas J. McCaffery, Recreation Superintendent United Cerebral Palsy of County (N.UCP) 380 Washington Avenue Roosevelt, NY Phone: (516) Fax: (516) Robert McGuire, Executive Director United Cerebral Palsy of County (S. UCP) 250 Marcus Boulevard Hauppauge, NY Phone: (631) Fax: (631) Stephen Friedman, President & CEO Variety Child Learning Center (VCLC) 47 Humphrey Drive Syosset, NY Phone: (516) or Fax: (516) Janice Friedman, Chief Executive Officer Wyandanch Day Care Center (WDCC) 50 Commonwealth Drive Wyandanch, NY Phone: (631) Fax: (631) Louise Hamlett, Executive Director Children s Services Clinic Services Children s Services Clinic Services Early Intervention Family Support Service Bi-County

17 Young Adults with Special Abilities (YASA) st Street Astoria, NY Phone :(718) Fax: (718) Dr. Elias Samas, President Young Adult Institute -National Institute for Clinical Services People with Disabilities (YAI) 460 West 34th Street New York, NY (212) Stephen Friedman, Chief Operating Officer YAI-Long Island Service Office 96 Willis Avenue Mineola, NY Phone: (516) Fax: (516) Residential Services *PLEASE NOTE: For further information on Medicaid, please call (631) For a Family Support Service Grant list, please go to

18 GENERAL SERVICES DESCRIPTIONS A. RESIDENTIAL SERVICES (ISS) Funded by New York State. Provides funding to eligible consumers to assist these individuals to live independently in the community. An individualized support services grant supplements such expenses as room, board, and other support services. Services (Comm. Hab.) Funded through Medicaid (Home and Community Based Services Waiver). Provides community habilitation services from consumer s own home. Supportive/Supervised Apartment Certified by OPWDD and funded by Supplemental Security Income (SSI) and N.Y.S. House or apartment providing an environment that fosters independent living with minimal supervision. Program includes socialization, supported or sheltered work and travel training. Supervision is limited. Supervised Community Residence (CR) Certified by OPWDD and funded by Supplemental Security Income (SSI) and New York State. Program provides on-site supervision and clinical supportive services primarily for individuals who need some training and experience in activities of daily living, socialization, and independent living, but who require 24 hour supervision. This category includes any programs that are termed supervised apartments. Family Care (FC) Certified by OPWDD and funded by Supplemental Security Income (SSI) and N.Y.S. Certified Family Care homes provide a structured and stable home environment, and create an atmosphere of family living, including the support, guidance and companionship found within a family unit. The responsibility for ensuring treatment and support services remains with the agency. Individual Residential Alternative (IRA) Certified by OPWDD, and funded through Medicaid (Home and Community Based Services Waiver). Provides room and board. Supervision and programming determined by individual need. IRA s serve a variety of behavioral, medical or supervisory needs Intermediate Care Facility for the Developmentally Disabled (ICF) Certified by OPWDD, and funded through Medicaid. Provides room and board, twenty four hour supervision and active programming; including training in activities of daily living (toileting, bathing, dressing, and grooming), socialization training and independent living skills. Specialized Intermediate Care Facility s (ICF) serve individuals with a variety of behavioral and/or medical needs

19 GENERAL SERVICES DESCRIPTION B. EMPLOYMENT & DAY SERVICES Supported Employment Supported employment is paid competitive work performed by individuals with severe disabilities who require support services to obtain and sustain employment. It is performed in an integrated setting which provides regular interactions with individuals who do not have disabilities and are not paid caregivers. Day Habilitation (Day Hab.) Day habilitation services are aimed primarily at developing those activities and skills outside of a person s home that assist him/her in developing a full life in his/her community. The services help an individual become a contributing member of his/her community as well as develop satisfying and rewarding connections and relationships in the community. These services are very flexible and can be provided almost anywhere in the community where an individual wishes to learn new skills. Prevocational Services (Prevoc.) Prevocational services are aimed at preparing an individual for paid employment. Prevocational services teach such concepts as following directions, attending to task, task completion, problem solving, and safety. Basic understanding of job performance requirements is also important aspect of prevocational services. The purpose of the service is habilitation rather than teaching a specific job skill. Day Treatment (DT) Day treatment is a planned combination of diagnostic, treatment, and habilitation services provided to persons with developmental disabilities in need of a broad range of clinically supported and structures habilitation services. Regulatory changes have been made to foster person centered planning and community inclusion in this program. Sheltered Workshops/Work Centers Sheltered workshops/work centers provide paid work to people with disabilities in a controlled and protective work environment. Attendees are considered client workers rather than employees of the workshop

20 C. OTHER SERVICES (FSS) Support services offered to developmentally disabled individuals that are living at home with their families. These services include: in home and out of home respite, recreational programs, crisis intervention, advocacy, sibling support, outreach, and resources. is provided by OMRDD, which assists persons with developmental disabilities and mental retardation in gaining access to necessary services and supports appropriate to the need of the individual. Service coordination promotes the concepts of choice, individualized service and supports, and consumer satisfaction. It is designated to help individuals strive for the highest quality of life. The focus is on assisting each person to achieve his or her unique goals and desires in terms of having a home, job, and a circle of friends, enjoyable activities and access to medical and clinical services. Medicaid (MSC) is an on-going Medicaid billable service. MSC is provided by qualified service coordinators and uses a person centered planning process in developing, implementing, and maintaining an Individualized Service Plan (ISP) with and for a person with developmental disabilities or mental retardation. The MSC program requires the Medicaid Service Coordinator to meet with the person that they have a service coordination agreement with at least once each month. Non Medicaid (Non-MSC) is a time limited service coordination provided for those individuals that do not have Medicaid but need assistance to access the appropriate services and supports available to them in the community. Agencies that provide Non-MSC are funded through a Family Support Services grant from OMRDD. Fiscal Employer Agent (FEA) A not-for-profit corporation that has a contract with a DDSO to perform billing, payments, reporting, and employment related functions for people using the Self Determination process. The people you hire will become employees of the Fiscal Employer Agent, who will pay them from your budget. Consolidated Supports and Services (CSS) HCBS Waiver service that has been approved by the federal Centers for Medicaid/Medicare Services (CMS). For OPWDD, it is the major component for funding and implementing individualized, self-directed services for people with developmental challenges. Start-up Broker (SUB) An independent contractor hired by the individual to apply for CSS. The Startup Broker can help develop a circle of support, conduct person-centered planning meetings, create a budget, and connect the person to services and supports in the community. Support Broker (SB) A Support Broker is someone who has a particular expertise in an area of your plan that you want to explore. A Support Broker works for you! This is different from a Case Manager or a Service Coordinator. Support Brokers are persons who provide expert information and assistance on a time limited basis (to help with a specific objective of the plan, such as training, employment coaching, circle maintenance, house hunting, support staff hiring)