THE ADVANTAGE OF ADVANTAGECARE PHYSICIANS

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1 THE ADVANTAGE OF ADVANTAGECARE PHYSICIANS

2 THE RIGHT CARE... At EmblemHealth, we know care is at the heart of every successful community. That s why it is the cornerstone of our innovative community initiatives and coordinated health services. With AdvantageCare Physicians as part of EmblemHealth s care delivery system, we continue our promise to provide you with affordable, high-quality health coverage and exceptional customer service for a health care experience that is uniquely New York, and uniquely EmblemHealth. A New and Unique Way to Care for New Yorkers AdvantageCare Physicians is one of the largest multispecialty physician-led practices in the New York metropolitan area with 36 convenient locations and 500 physicians. AdvantageCare Physicians delivers health to a higher standard by focusing on patient care and quality outcomes through a unique team approach, an advanced care model, and a unified electronic health record platform. Together, EmblemHealth and AdvantageCare Physicians have created a new and unique way to care for New Yorkers one that provides medical services that exceed some of the nation s strictest health care standards. All offices have the highest recognition (Level 3) for Patient-Centered Medical Home status from the National Committee for Quality Assurance (NCQA). Convenient Care One of AdvantageCare Physicians key features is patient access to a full range of health services for the whole family, often in one location. Family caregivers can coordinate their family s medical appointments to avoid multiple trips to different offices. Patients with several medical conditions can often see all of their health professionals in the same office. AdvantageCare Physicians gives you convenient, coordinated access to: MyACP, a secure website where you can manage your health online, get test results, re-order prescriptions and your Personal Care Team. A full range of health services, from preventive and specialty care to pharmacy, laboratory, X-ray, pediatric and social work services. Quality specialists affiliated with most of the area s leading hospitals. Extended evening and weekend hours, available at most locations for routine medical care. Urgent care hours, available at select locations. Same-day appointments with primary care physicians, including pediatricians, at select locations. Health and wellness education and medical screenings to help you assess health risks and make informed choices.

3 RIGHT IN YOUR NEIGHBORHOOD Keeping the Whole You Healthy AdvantageCare Physicians patient-centered medical home model of care focuses on gaining better health outcomes for you. As an AdvantageCare Physicians patient, you ll find everything you need to keep the whole you healthy. You ll get your very own Personal Care Team to help you achieve and maintain your best health. Led by your primary care physician, your care team includes a registered nurse, medical assistant and patient service representative, all striving to know the whole you. At any time, your care team can also include social workers, nutritionists, mental health and substance abuse specialists and other health care professionals, as needed. AdvantageCare Physicians also features an awardwinning case management program called Point of Care. You get personalized, one-on-one care if you are hospitalized and help to manage your health when you leave the hospital. Point of Care is even available if you just need help to navigate the medical system. An innovative approach to care: Your Personal Care Team helps you to achieve and maintain your best health. The Right Doctors for Your Care It s important to us that you get the kind of care and attention that is right for you. For a closer look at the care and services provided by AdvantageCare Physicians, go to acpny.com. To get a full listing of the doctors in your plan, visit emblemhealth.com/find-a-doctor.

4 ADVANTAGECARE PHYSICIANS MEDICAL OFFICE LOCATIONS BROOKLYN Bay Ridge th Street Brooklyn, NY Bedford Williamsburg 233 Nostrand Avenue Brooklyn, NY Brooklyn Heights 195 Montague Street Brooklyn, NY Downtown 447 Atlantic Avenue Brooklyn, NY Elite at East 18th Street 601 East 18th Street Brooklyn, NY Empire 546 Eastern Parkway Brooklyn, NY Flatbush 1000 Church Avenue Brooklyn, NY Kings Highway 3245 Nostrand Avenue Brooklyn, NY Lindenwood 2832 Linden Boulevard Brooklyn, NY MANHATTAN Flatiron District 21 East 22nd Street (between Broadway & Park) New York, NY Harlem 215 West 125th Street 2nd Floor (between Adam Clayton Powell, Jr. and Frederick Douglass Boulevards) New York, NY Lincoln Square 154 West 71st Street (between Broadway & Columbus) New York, NY Lower East Side 570 Grand Street (corner of Madison Street) New York, NY Midtown 590 Fifth Avenue (between 47th & 48th Streets) New York, NY Upper East Side 215 East 95th Street (between 2nd & 3rd Avenues) New York, NY Washington Heights 4337 Broadway (at 185th Street) New York, NY NASSAU Hempstead 226 Clinton Street Hempstead, NY Hicksville 350 South Broadway Hicksville, NY Lake Success/New Hyde Park 1991 Marcus Avenue New Hyde Park, NY Valley Stream 260 West Sunrise Highway 3rd Floor Valley Stream, NY Woodbury 225 Froehlich Farm Boulevard Woodbury, NY QUEENS Astoria rd Street Astoria, NY Cambria Heights Linden Boulevard Cambria Heights, NY Elmhurst Queens Boulevard Elmhurst, NY continued Urgent care or extended hours available. Please call the medical office to confirm hours of service.

5 ADVANTAGECARE PHYSICIANS MEDICAL OFFICE LOCATIONS continued Elmhurst Pediatric & Multi-Specialty Office th Avenue Elmhurst, NY Flushing North Sanford Avenue Flushing, NY Forest Hills Metropolitan Avenue Forest Hills, NY Jamaica Estates Hillside Avenue Jamaica, NY Richmond Hill st Avenue Richmond Hill, NY Rochdale Village th Avenue Jamaica, NY Rochdale Village Specialty th Avenue Jamaica, NY Rockaway Far Rockaway Boulevard Far Rockaway, NY STATEN ISLAND Annadale 4771 Hylan Boulevard Staten Island, NY Clove Lake 1050 Clove Road Staten Island, NY SUFFOLK Babylon 300 Bayshore Road North Babylon, NY Ronkonkoma 640 Hawkins Avenue Lake Ronkonkoma, NY Urgent care or extended hours available. Please call the medical office to confirm hours of service.

6 55 Water Street, New York, New York With many locations across New York City and Long Island, chances are there s an AdvantageCare Physicians medical office right in your neighborhood. Go to acpny.com for locations and more information. EmblemHealth does not directly provide health care services or supplies; rather, they are provided by independent contractors. The health care providers listed in the various provider directories that deliver health care services are not the employees or agents of our companies. EmblemHealth shall not be liable for any negligent act or omission by any of the providers listed in the directories or any of their employees or agents, who may from time to time provide medical services to EmblemHealth members. EmblemHealth expressly disclaims any agency relationship, actual or implied, with any health care provider. EmblemHealth does not exercise any control over the medical judgment or clinical decision of any health care provider listed in our directories, and does not interfere with the physician-patient relationship between the provider and an EmblemHealth member. Group Health Incorporated (GHI), HIP Health Plan of New York (HIP), HIP Insurance Company of New York and EmblemHealth Services Company, LLC are EmblemHealth companies. EmblemHealth Services Company, LLC provides administrative services to the EmblemHealth companies CCEK 4/15

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