The role of design in EHR systems

Size: px
Start display at page:

Download "The role of design in EHR systems"

Transcription

1 The role of design in EHR systems Kevin Richardson received his Ph.D. in Cognitive Psychology in 1991 from the State University of New York at Buffalo. After two years designing interactive training systems for the U.S. Air Force, Kevin spent nearly nine years working at AT&T Bell Labs where he led human factors teams on a large number of projects including IVR systems; web sites and portals; software applications; installation materials; and user experience research. From there, Kevin worked at several large companies where he led usability and design teams for both domestic and international applications and websites. Since joining Electronic Ink, Kevin has led projects for such clients as Penske Truck Leasing, Bloomberg News, EDF Energy, Willis Insurance, and the Premier Healthcare Alliance. Kevin currently serves as Electronic Ink s Director of Research.

2 It took 6 to 8 weeks to become comfortable with our EMR system and a year to get close to my pre-emr productivity. After 3 years I am no more productive than I was before our EMR. - anonymous MD Systems designed around features and functionality are unlikely to be intuitive, creative or flexible. Meaningful Use addresses features, functions, interoperability, and security NOT Design. Problem? Users are required to conform to system functionality rather than creating systems that support users. Solution. Address the primary issue the DESIGN of EHR systems. Current efforts to address EHR usability are great! HIMSS report (2009) TIGER Initiative (2009) EMR Blogs Shouldn t designing for and measuring usability guarantee a usable EHR system? Unfortunately not. Usability alone does not address questions regarding workflow support, latent requirements or innovative solutions. Usability is a prerequisite necessary but not sufficient.

3 Well-defined EHR systems are the result of a well-defined and implemented Design Process. Designers Graphic Designers Artists Architects Cognitive Psychologists Anthropologists Usability Experts Expertise Bridge the gap between business, tech & human requirements. Mindful of features, functions & legacy systems. Mindful of who will use the system, where the system will be used, what goals users need to accomplish and how outcomes can be improved. Result Intuitive, innovative, usable and scalable systems. What It Does Supports understanding of user tasks, goals and workflows Coordinates user and business stakeholder requirements Creates exploratory models of user/system interactions Conducts iterative concept validation & usability testing Design Process Steps Inform. Begin with a thorough understanding of the user Discover. Conceptualize models that meet user needs and business goals Design. Create and test innovative, intuitive, and usable solutions Design process lowers project risk through incremental cycles of evaluation and refinement.

4 Understand the user Who will use the system? The needs of the user community will vary backgrounds, experience and skill sets. What tasks will users perform? The system must allow users to work naturally and intuitively. What is the context of use? System & interface complexity must take user s work environment into account. What are users prior expectations and experiences? System must acknowledge and incorporate users goals and expectations. Information is vital and the quality of this analysis directly affects the outcome of the design process. Conceptualize the EHR system to meet user and business goals. Researchers discover and validate characteristics that suit user needs and system requirements. Designers work with users and stakeholders to create concept models of workflows and interfaces. Researchers and Designers define expectations against which the successful EHR will be measured. The Discovery process allows for understanding and visualization of requirements, and forms an initial view of the system landscape. Iterative portion of the design process during which all participants (design team, users and stakeholders) influence design decisions. Designers use this information to: Create novel and enduring design prototypes Expand the existing methods and systems Explore new solutions that allow users to interact with information in natural and intuitive ways Prototypes produced quickly during the Design phase enable researchers to test with users - validating concepts and refining models.

5 Shouldn t the goal be to have usability research dictate design? Common Perception EHR developer knows what users need. Usability testing makes an EHR system easy to use. Role of design? Designers make it look nice. Reality Design requires trained team of researchers & designers. Usability is necessary but not sufficient to ensure user adoption. Good design, by definition, is usable. Poor design that meets usability guidelines may not be usable. Poor design affects patient interactions and increases risk. Shouldn t the goal be to have usability research dictate design? What should you expect (and deserve) from good design? Usable & intuitive Innovative & inspiring Beautiful & lasting Scalable & supportable More than electronic versions of your current forms! How do you ensure good design? Follow a design process. Traditionally, who designs software for healthcare? Business analysts Subject-matter experts Business Analysts (BAs) Business Analysts gather functional requirements for the application from the point of the view of the business. Subject-matter experts (SMEs) Subject-matter experts (even clinical SMEs) act in place of users. At best, SMEs provide what they believe to be user requirements. At worst, SMEs provide their own requirements. Be wary of, Designed by clinicians for clinicians. Look for, Designed by designers with clinicians for clinicians.

6 Good design doesn t just happen. More than a simple checklist of requirements More than a passing grade on a usability test More than a set of pleasant - or professional - looking screens So what is good design? Research-based, highly iterative process that focuses on exploring different models of the user-system interaction Process that delivers a system that is innovative, tested and meets a need Healthcare providers can influence the form of EHR products. Require a formalized design process (or implement your own) to collect requirements. Insist that the EHR flex to fit the user not the other way around! Website: Linked In: ronic+ink?trk=pp_icon Twitter: Phone: Thank you for joining us! If you have further questions about The role of design in EHR systems log in to our Subscribers Only page and visit our Ask Our Experts forum.

The Role of Design in the Design of EMR Systems

The Role of Design in the Design of EMR Systems The Role of Design in the Design of EMR Systems By: Kevin Richardson, PhD The recent Healthcare Information and Management Systems Society (HIMSS) report, Defining and Testing EMR Usability: Principles

More information

Data Conversion Best Practices

Data Conversion Best Practices WHITE PAPER Data Conversion Best Practices Thomas Maher and Laura Bloemer Senior Healthcare Consultants Hayes Management WHITE PAPER: Data Conversion Best Practices Background Many healthcare organizations

More information

Successful EMR Strategies

Successful EMR Strategies MANAGING THE TIDES Sean Lunde June 7, 2012 1 Up to 50% of all EMR implementations fail. 2 2 Keshavjee K. Best Practices in EMR Implementation: A Systematic Review. In: ; 2006. Available at: http://www.ncbi.nlm.nih.gov/pmc/articles/pmc1839412/

More information

Madison L. Gates, PhD Assistant Professor University of Kentucky

Madison L. Gates, PhD Assistant Professor University of Kentucky Madison L. Gates, PhD Assistant Professor University of Kentucky KyDOC Medical 12 state operated facilities 2 contracted facilities Diverse patient population, facility size, staffing mix Designated medical

More information

Not Just Another Pretty (Inter)Face

Not Just Another Pretty (Inter)Face WHITE PAPER Not Just Another Pretty (Inter)Face Lee Farabaugh, MS-HCI MSHI Chief Experience Officer The Benefits of Integrating Visual Design with User Experience Methodologies The landscape of healthcare

More information

Guest Article: What will make healthcare software usable?

Guest Article: What will make healthcare software usable? (From: http://www.healthcareguy.com/2009/04/13/guest-article-what-will-make-healthcare-softwareusable/) Guest Article: What will make healthcare software usable? Last month I posted several entries about

More information

2014 - The business benefits of: A requirement for Meaningful Use. A necessity for Patient Engagement. EHR-Integrated Patient Portals

2014 - The business benefits of: A requirement for Meaningful Use. A necessity for Patient Engagement. EHR-Integrated Patient Portals 2014 - The business benefits of: EHR-Integrated Patient Portals A requirement for Meaningful Use. A necessity for Patient Engagement. Copyright 2014 Access My Records, Inc. All Rights Reserved. At a very

More information

Steven Heitman, AS & AA, BAIA, MAIA, ID&T Cert., TPW Cert., MAEd. Information Architect Specialist User Experience Designer

Steven Heitman, AS & AA, BAIA, MAIA, ID&T Cert., TPW Cert., MAEd. Information Architect Specialist User Experience Designer San Francisco, CA 94102 USA Portfolio: http://www.stevenheitman-ia.com Blog: http://stevenheitmaninformationarchitect.blogspot.com Contact: mailto@stevenheitman-ia.com LinkedIn: http://www.linkedin.com/in/stevenheitmania

More information

HealthBoard: an Open-Source Visual Display for the Patient-Centered Medical Home Environment

HealthBoard: an Open-Source Visual Display for the Patient-Centered Medical Home Environment HealthBoard: an Open-Source Visual Display for the Patient-Centered Medical Home Environment 1st Annual Open Source EHR Summit Gaylord National Convention Center Thursday, October 18th, 2012 Christopher

More information

SharePoint Project Management: The Key to Successful User Adoption

SharePoint Project Management: The Key to Successful User Adoption SharePoint Project Management: The Key to Successful User Adoption Leanne M. Bateman, PMP February 2012 Leanne Bateman, 2012. All rights reserved. Table of Contents ABSTRACT... 3 ABOUT THE AUTHOR... 3

More information

HELP I NEED TO HIRE A USER EXPERIENCE DESIGNER

HELP I NEED TO HIRE A USER EXPERIENCE DESIGNER HELP I NEED TO HIRE A USER EXPERIENCE DESIGNER TABLE OF CONTENTS: pg.2 pg.5 pg.8 pg.10 ONE. I KNOW I NEED UX. BUT WHAT IS UX AGAIN? TWO. WHAT ARE THE MOST COMMON UX ROLES? THREE. HOW DO YOU FIGURE OUT

More information

SharePoint Project Management: The Key to Successful User Adoption

SharePoint Project Management: The Key to Successful User Adoption SharePoint Project Management: The Key to Successful User Adoption Leanne M. Bateman, PMP Principal Consultant February 2012 www.beaconstrategy.com Table of Contents ABSTRACT... 3 ABOUT THE AUTHOR... 3

More information

Ready to Redesign? THE ULTIMATE GUIDE TO WEB DESIGN BEST PRACTICES

Ready to Redesign? THE ULTIMATE GUIDE TO WEB DESIGN BEST PRACTICES Ready to Redesign? THE ULTIMATE GUIDE TO WEB DESIGN BEST PRACTICES Web Development Your First Online Impression Web development is a complex, multifaceted process with a lot of moving parts. Much like

More information

Project Management Plan

Project Management Plan Project Management Plan W81XWH1120025: Visual Dashboard and Heads-up Display of Patient Conditions Project Management Plan: February, 2011 Page 1 of 6 Table of Contents 1. OVERVIEW... 3 2. PROJECT OBJECTIVES...

More information

Bridging the Gap between Inpatient and Outpatient Worlds. MedPlus Solution Overview: Hospitals/IDNs

Bridging the Gap between Inpatient and Outpatient Worlds. MedPlus Solution Overview: Hospitals/IDNs Bridging the Gap between Inpatient and Outpatient Worlds MedPlus Solution Overview: Hospitals/IDNs Introduction As you look to develop your organization s health information technology (HIT) plans, selection

More information

Big Data Analytics- Innovations at the Edge

Big Data Analytics- Innovations at the Edge Big Data Analytics- Innovations at the Edge Brian Reed Chief Technologist Healthcare Four Dimensions of Big Data 2 The changing Big Data landscape Annual Growth ~100% Machine Data 90% of Information Human

More information

Nursing Informatics Institute Sharp Healthcare, San Diego, CA

Nursing Informatics Institute Sharp Healthcare, San Diego, CA Nursing Informatics Institute Sharp Healthcare, San Diego, CA Informatics Nurses: What? Where? And How Many? Joyce Sensmeier MS, RN-BC, CPHIMS, FHIMSS, FAAN January 27, 2012 Objectives Review the history

More information

Best Practices for Implementing an EHR in Behavioral Healthcare. Part I

Best Practices for Implementing an EHR in Behavioral Healthcare. Part I Best Practices for Implementing an EHR in Behavioral Healthcare Part I Sponsored by: www.solutionsinbh.com Table of Contents Introduction...3 Data Gathering Methods...3 Limitations...4 Notes on Language...4

More information

The Principles of Effective Dashboards

The Principles of Effective Dashboards The Principles of Effective Dashboards Contents 2 Overview 2 Business problems 3 Business drivers 4 Solution 5 Conclusion Abstract The dashboard has emerged as a business framework to manage and share

More information

Hayes Management Consulting Optimizing the Business of Healthcare

Hayes Management Consulting Optimizing the Business of Healthcare Hayes Management Consulting Optimizing the Business of Healthcare Hayes Management Consulting partners with healthcare organizations to deliver tailored solutions that streamline operations, improve revenue,

More information

The Role of IT in. ACMHA Summit 2009. John Wadsworth Wd Data Architect

The Role of IT in. ACMHA Summit 2009. John Wadsworth Wd Data Architect The Role of IT in Mental Health Integration ACMHA Summit 2009 John Wadsworth Wd Data Architect Intermountain Healthcare Intermountain Healthcare Est. 1975 22 hospitals 130 clinics SelectHealth: >500,000

More information

Revealing the Big Picture Using Business Process Management

Revealing the Big Picture Using Business Process Management Revealing the Big Picture Using Business Process Management Page 1 of 20 Page 2 of 20 Introduction In today s business environment, change is inevitable. Changes in technology, organizational structure,

More information

Considering an EHR? Tips for a successful approach to selecting and implementing the right solution

Considering an EHR? Tips for a successful approach to selecting and implementing the right solution Considering an EHR? Tips for a successful approach to selecting and implementing the right solution Presented by: Chuck Meisel Vice President of Sales, Surgical Notes Agenda Let s define the products Electronic

More information

CNPE DRAFT POSITION STATEMENT (04-25-2011) Nurses Involvement With the EHR: Advocating Patient Safety

CNPE DRAFT POSITION STATEMENT (04-25-2011) Nurses Involvement With the EHR: Advocating Patient Safety 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 CNPE DRAFT POSITION STATEMENT (04-25-2011) Nurses Involvement With the EHR:

More information

Designing a Modern, Holistic ECM Strategy for Healthcare. How ECM consulting helps healthcare providers thrive in an atmosphere of change.

Designing a Modern, Holistic ECM Strategy for Healthcare. How ECM consulting helps healthcare providers thrive in an atmosphere of change. Designing a Modern, Holistic ECM Strategy for Healthcare How ECM consulting helps healthcare providers thrive in an atmosphere of change. Executive Summary Today s healthcare industry is undergoing continual

More information

whitepaper Predictive Analytics with TIBCO Spotfire and TIBCO Enterprise Runtime for R

whitepaper Predictive Analytics with TIBCO Spotfire and TIBCO Enterprise Runtime for R Predictive Analytics with TIBCO Spotfire and TIBCO Enterprise Runtime for R Table of Contents 3 Predictive Analytics with TIBCO Spotfire 4 TIBCO Spotfire Statistics Services 8 TIBCO Enterprise Runtime

More information

Empowering the Masses with Analytics

Empowering the Masses with Analytics Empowering the Masses with Analytics THE GAP FOR BUSINESS USERS For a discussion of bridging the gap from the perspective of a business user, read Three Ways to Use Data Science. Ask the average business

More information

Nova Software Quality Assurance Process

Nova Software Quality Assurance Process Nova Software Quality Assurance Process White Paper Atlantic International Building 15F No.2 Ke Yuan Yi Road, Shiqiaopu, Chongqing, P.R.C. 400039 Tel: 86-23- 68795169 Fax: 86-23- 68795169 Quality Assurance

More information

Understanding Data Migration Issues in Practice: Four HIM Strategies for successful EMR Replacements

Understanding Data Migration Issues in Practice: Four HIM Strategies for successful EMR Replacements Understanding Data Migration Issues in Practice: Four HIM Strategies for successful EMR Replacements SEAN WEST VP, HEALTHPORT DATA CONVERSION SERVICES Objectives Discover three key considerations to minimize

More information

Consumer Engagement with Health Information Technology Summary of NeHC Survey Results

Consumer Engagement with Health Information Technology Summary of NeHC Survey Results Consumer Engagement with Health Information Technology Summary of NeHC Survey Results Background In June 2012, National ehealth Collaborative (NeHC) distributed a survey on consumer engagement with health

More information

Data Mining with Qualitative and Quantitative Data

Data Mining with Qualitative and Quantitative Data Data Mining with Qualitative and Quantitative Data John F. Elder IV, Ph.D. CEO, Elder Research, IIA Faculty S e p t e m b e r, 2010 www.iianalytics.com www.iianalytics.com John F. Elder IV, PhD Elder Research,

More information

Concur Customer Experience 2015 REPORT. Concur // Customer Experience 2015 Report

Concur Customer Experience 2015 REPORT. Concur // Customer Experience 2015 Report Concur Customer Experience 2015 REPORT 1 Contents 3 Welcome Contents 4 Gathering feedback 5 The impact of your feedback 5 User experience evolution 5 Product reliability 7 Looking toward the future 7 Customer

More information

Should You Switch to a New Electronic Medical Record (EMR) System? Rate and Compare Your EMR to Help You Decide

Should You Switch to a New Electronic Medical Record (EMR) System? Rate and Compare Your EMR to Help You Decide Should You Switch to a New Electronic Medical Record (EMR) System? Rate and Compare Your EMR to Help You Decide Choosing an electronic medical record (EMR) system is one of the most strategic decisions

More information

NHCHC Meaningful Use of Electronic Health Records Resource Catalogue. Meaningful Use Overview

NHCHC Meaningful Use of Electronic Health Records Resource Catalogue. Meaningful Use Overview Meaningful Use Overview Meaningful use is the use of a certified electronic health record (EHR) to demonstrate improved quality and safety of health care delivery for a patient population within a clinical

More information

5 Barriers to EHR Replacement

5 Barriers to EHR Replacement Ease EHR replacement worries and succeed 5 Barriers to EHR Replacement Introduction 1 2 3 4 5 Haven t you spent enough money already? Training again Turn a burden into an opportunity! Am I going to lose

More information

NASCIO EA Development Tool-Kit Solution Architecture. Version 3.0

NASCIO EA Development Tool-Kit Solution Architecture. Version 3.0 NASCIO EA Development Tool-Kit Solution Architecture Version 3.0 October 2004 TABLE OF CONTENTS SOLUTION ARCHITECTURE...1 Introduction...1 Benefits...3 Link to Implementation Planning...4 Definitions...5

More information

ACO Toolkit. Face-To-Face Care Coordination Services & Comprehensive Cloud-Based IT Solutions. 1.800.720.2578 e q h s. o r g

ACO Toolkit. Face-To-Face Care Coordination Services & Comprehensive Cloud-Based IT Solutions. 1.800.720.2578 e q h s. o r g ACO Toolkit Face-To-Face Care Coordination Services & Comprehensive Cloud-Based IT Solutions 1.800.720.2578 e q h s. o r g 2014 eqhealth Solutions, Inc. All rights reserved. All other trademarks designated

More information

Learning Molecules: ecornell s Approach to Designing Learning Systems (White Paper)

Learning Molecules: ecornell s Approach to Designing Learning Systems (White Paper) Objective ecornell s mission is to help professionals who take our online courses meet their development goals by making available to them first-class content from Cornell University. This white paper

More information

Project Knowledge Areas

Project Knowledge Areas From Houston S: The Project Manager s Guide to Health Information Technology Implementation. Chicago: HIMSS; 2011; pp 27 39. This book is available on the HIMSS online bookstore at www. himss.org/store.

More information

EHRs and Contexts of Use

EHRs and Contexts of Use 2 EHRs and Contexts of Use A Providers Perspective on EHR User Experience Presented by March 2013 1 EHRs and Contexts of Use It s not a new concept. Most modern EHRs, descending from products designed

More information

VistA Evolution Presentation to World Vista

VistA Evolution Presentation to World Vista VistA Evolution Presentation to World Vista Theresa A. Cullen, MD, MS Chief Medical Information Officer Director, Health Informatics Office of Informatics and Analytics Veterans Health Administration Department

More information

Web Design & Development

Web Design & Development Web Design & Development In Simplicity, Lies Beauty. - DigitalKrafts About Us The Internet is an ever changing environment that demands that you keep up with the latest and greatest communication platforms.

More information

Best Practices for Implementing an EHR System

Best Practices for Implementing an EHR System Best Practices for Implementing an EHR System Robyn Leone Director, CO-REC rleone@corhio.org The Case for EHRs Healthcare spending as a percent of our Gross Domestic Product (GDP) at unprecedented high

More information

Information system for production and mounting of plastic windows

Information system for production and mounting of plastic windows Information system for production and mounting of plastic windows MARCEL, MELIŠ Slovak University of Technology - Faculty of Material Sciences and Technology in Trnava, Paulínska 16 street, Trnava, 917

More information

Ontario s ehealth Blueprint

Ontario s ehealth Blueprint Ontario s ehealth Blueprint Narration The central themes of Ontario s ehealth Blueprint are connectivity, innovation and a commitment to improve patient care and care outcomes. Through these themes and

More information

Quality Assurance Checklists for Evaluating Learning Objects and Online Courses

Quality Assurance Checklists for Evaluating Learning Objects and Online Courses NHS Shared Learning Quality Assurance Checklists for Evaluating Learning Objects and Online Courses February 2009 Page 1 Note This document provides an outline of the Resource workflow within NHS Shared

More information

Big Data for Patients (BD4P) Program Overview

Big Data for Patients (BD4P) Program Overview Big Data for Patients (BD4P) Program Overview [Updated August 5, 2015] Proposal: Big Data for Patients (BD4P) Training Program Page 1 Background The new and emerging field of data science ( Big Data )

More information

MASTERING THE EMR SELECTION PROCESS: Steps to Successful Electronic Medical Record Adoption

MASTERING THE EMR SELECTION PROCESS: Steps to Successful Electronic Medical Record Adoption A Sage Growth Partners Industry Report, 2012 WHITE PAPER MASTERING THE EMR SELECTION PROCESS: Steps to Successful Electronic Medical Record Adoption SPONSORED BY SAGE GROWTH PARTNERS MASTERING THE EMR

More information

Up, Up, and Upgraded: New Features in GALILEO and More

Up, Up, and Upgraded: New Features in GALILEO and More Up, Up, and Upgraded: New Features in GALILEO and More Lauren Fancher and Katie Gohn GOLD/GALILEO Users Group Conference August 4, 2006 Upgrade Goals and Features Enhanced usability and ease of access

More information

Using Evidence-Based Search Marketing to Improve Results and Reduce Costs

Using Evidence-Based Search Marketing to Improve Results and Reduce Costs Using Evidence-Based Search Marketing to Improve Results and Reduce Costs January 2011 Using Evidence-Based Search Marketing to Improve Results and Reduce Costs Introduction The pace of research and innovation

More information

LEVERAGING EXISTING IT INFRASTRUCTURE FOR IMPLEMENTING & INTEGRATING A PATIENT ENGAGEMENT SYSTEM

LEVERAGING EXISTING IT INFRASTRUCTURE FOR IMPLEMENTING & INTEGRATING A PATIENT ENGAGEMENT SYSTEM LEVERAGING EXISTING IT INFRASTRUCTURE FOR IMPLEMENTING & INTEGRATING A PATIENT ENGAGEMENT SYSTEM COAXIAL CABLE RF CAT 5/CAT 6 ETHERNET WIFI STAFF COMMUNICATION EMR NURSE CALL SYSTEM REAL-TIME LOCATION

More information

Predictive Analytics with TIBCO Spotfire and TIBCO Enterprise Runtime for R

Predictive Analytics with TIBCO Spotfire and TIBCO Enterprise Runtime for R Predictive Analytics with TIBCO Spotfire and TIBCO Enterprise Runtime for R PREDICTIVE ANALYTICS WITH TIBCO SPOTFIRE TIBCO Spotfire is the premier data discovery and analytics platform, which provides

More information

DATA SHEET. Gain a Single Universal Connection. NetDirector HIE. Attorney. to all your trading partners... Laboratories.

DATA SHEET. Gain a Single Universal Connection. NetDirector HIE. Attorney. to all your trading partners... Laboratories. DATA SHEET Gain a Single Universal Connection to all your trading partners... Laboratories Electronic Health Record Emergency Room Attorney IP Clinical NetDirector HIE PACS System Other Hospital Systems

More information

Physician Champions David C. Kibbe, MD, & Daniel Mongiardo, MD FAQ Responses

Physician Champions David C. Kibbe, MD, & Daniel Mongiardo, MD FAQ Responses Physician Champions David C. Kibbe, MD, & Daniel Mongiardo, MD FAQ Responses DR. KIBBE S RESPONSES What is health information exchange? How can health information exchange help my practice? Can I comply

More information

Process Improvement: Impact on Provider Efficiency and Patient Care

Process Improvement: Impact on Provider Efficiency and Patient Care Col(s) Kevin Kaps, D.O., Chief, Customer Deployment Support Ms. Mildred Bostick, Acting Chief, Business Process Mgmt Major Matthew Barnes M.D., Chief, Tri-Service Workflow 2015 Defense Health Information

More information

2014 MedData Group. WHITE PAPER: Meaningful Use Stage 3: How Health IT Marketers Should Adapt & Embrace the Delay

2014 MedData Group. WHITE PAPER: Meaningful Use Stage 3: How Health IT Marketers Should Adapt & Embrace the Delay WHITE PAPER: Meaningful Use Stage 3: How Health IT Marketers Should Adapt & Embrace the Delay The government s EHR Incentive Program, also known as Meaningful Use, led to an EHR gold rush 1 that has had

More information

Suunto 2.0 web - Quality Assurance Plan

Suunto 2.0 web - Quality Assurance Plan Suunto 2.0 web - Quality Assurance Plan T-76.4115 Software Development Project: Iteration 2 Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing

More information

Find the signal in the noise

Find the signal in the noise Find the signal in the noise Electronic Health Records: The challenge The adoption of Electronic Health Records (EHRs) in the USA is rapidly increasing, due to the Health Information Technology and Clinical

More information

Case Management Software Interoperability. Understanding the importance of interoperability for today s organization

Case Management Software Interoperability. Understanding the importance of interoperability for today s organization Case Management Software Interoperability Understanding the importance of interoperability for today s organization Table of Contents 1 The Importance of Interoperable Systems for Modern Agencies and Organizations

More information

Practical Steps for Meaningful Physician Documentation in Healthcare

Practical Steps for Meaningful Physician Documentation in Healthcare Practical Steps for Meaningful Physician Documentation in Healthcare A White Paper from Webmedx Table of Contents: 1. Executive Summary 2. Physician Productivity versus Structured Data 3. Transcription

More information

ADDRESSING HEALTHCARE DATA INTEGRATION TO AUTOMATE PATIENT ENGAGEMENT WORKFLOWS

ADDRESSING HEALTHCARE DATA INTEGRATION TO AUTOMATE PATIENT ENGAGEMENT WORKFLOWS ADDRESSING HEALTHCARE DATA INTEGRATION TO AUTOMATE PATIENT ENGAGEMENT WORKFLOWS STAFF COMMUNICATION EMR NURSE CALL SYSTEM REAL-TIME LOCATION PATIENT EDUCATION ADT DIETARY SYSTEMS ENTERTAINMENT ORDERS CHARTING

More information

Process Methodology. Wegmans Deli Kiosk. for. Version 1.0. Prepared by DELI-cious Developers. Rochester Institute of Technology

Process Methodology. Wegmans Deli Kiosk. for. Version 1.0. Prepared by DELI-cious Developers. Rochester Institute of Technology Process Methodology for Wegmans Deli Kiosk Version 1.0 Prepared by DELI-cious Developers Rochester Institute of Technology September 15, 2013 1 Table of Contents 1. Process... 3 1.1 Choice... 3 1.2 Description...

More information

End-to-End Innovation Solutions. for Telehealth and Remote Patient Monitoring

End-to-End Innovation Solutions. for Telehealth and Remote Patient Monitoring End-to-End Innovation Solutions for Telehealth and Remote Patient Monitoring S3 Group is a global provider of telehealth solution consultancy to medical device vendors and healthcare providers. S3 Group

More information

Community Health Initiatives Taking HIT to the Next Level

Community Health Initiatives Taking HIT to the Next Level NEW JERSEY Chapter New York State Chapter Community Health Initiatives Taking HIT to the Next Level Elaine Remmlinger Vice President/National Service Director Kurt Salmon Associates 0 Topics Current State

More information

Model EHR Format for Children

Model EHR Format for Children Model EHR Format for Children Scott Finley, MD, MPH Senior Physician Informaticist Westat HL7 Child Health Work Group Webinar Session 3: National Child Health HIT Activities July 23, 2010 Project Overview

More information

Perspective on deploying hospital technology

Perspective on deploying hospital technology Perspective on deploying hospital technology Philips Healthcare Consulting Executive summary Healthcare environments offer unique challenges that must be addressed when deploying new technology. With today

More information

Indeavr Applicaton Development Services

Indeavr Applicaton Development Services Indeavr Applicaton Development Services Companies need a way to control the impact of positive disruptions in its business model, value chain, operations and metrics. To leverage the power of convergence

More information

The Dos & Don ts of EMR Implementation

The Dos & Don ts of EMR Implementation The Dos & Don ts of EMR Implementation Another solution from Source Medical www.sourcemed.net 1 Executive Summary The decision to implement EMR (Electronic Medical Records) is a big one. Many factors must

More information

WHITEPAPER. Managing Design Changes in Enterprise SBM Installations

WHITEPAPER. Managing Design Changes in Enterprise SBM Installations WHITEPAPER Managing Design Changes in Enterprise SBM Installations By Tom Clement Serena Software, Inc. October 2013 Summary This document explains how to organize your SBM maintenance and development

More information

SUSTAINING COMPETITIVE DIFFERENTIATION

SUSTAINING COMPETITIVE DIFFERENTIATION SUSTAINING COMPETITIVE DIFFERENTIATION Maintaining a competitive edge in customer experience requires proactive vigilance and the ability to take quick, effective, and unified action E M C P e r s pec

More information

BMI 548/BMI 648 Human Computer Interaction in Biomedicine

BMI 548/BMI 648 Human Computer Interaction in Biomedicine BMI 548/BMI 648 Human Computer Interaction in Biomedicine COURSE OVERVIEW Credits: 3.0 Term: Summer Hybrid course Prerequisite: Graduate level standing Course Description: This course will provide an overview

More information

Clinical Health Informatics: An Overview for Nurses Chapter 4

Clinical Health Informatics: An Overview for Nurses Chapter 4 Clinical Health Informatics: An Overview for Nurses Chapter 4 W R I T T E N B Y D O N N A O V E N S, C M A A, C T T, H I T P R O E D I T E D B Y : V A L E R I E F I S H E R, R N, M A H E A L T H W O R

More information

Going beyond Meaningful Use with EMR solutions from the Centricity portfolio

Going beyond Meaningful Use with EMR solutions from the Centricity portfolio Going beyond Meaningful Use with EMR solutions from the Centricity portfolio The IT tools and services you need now. The support you need for the future. GE Healthcare is focused on providing customers

More information

ELECTRONIC MEDICAL AND DENTAL RECORD INTEGRATION OPTIONS

ELECTRONIC MEDICAL AND DENTAL RECORD INTEGRATION OPTIONS ELECTRONIC MEDICAL AND DENTAL RECORD INTEGRATION OPTIONS Presented by: The National Network for Oral Health Access (NNOHA) and the National Association of Community Health Centers (NACHC) June 2012 What

More information

Cerner and Interoperability: Expertise from the inside out

Cerner and Interoperability: Expertise from the inside out Cerner and Interoperability: Expertise from the inside out Our perspective on building a better-connected world Notice: What you are about to read is not a standard white paper. It is not an academic dissertation

More information

Health Information Technology in Healthcare: Frequently Asked Questions (FAQ) 1

Health Information Technology in Healthcare: Frequently Asked Questions (FAQ) 1 Health Information Technology in Healthcare: Frequently Asked Questions (FAQ) 1 1. What is an Electronic Health Record (EHR), an Electronic Medical Record (EMR), a Personal Health Record (PHR) and e-prescribing?

More information

Norton Healthcare. Faith-Based Integrated Delivery Network of Five Not-for-Profit Hospitals 15 Out-patient Centers 130+ Physician Practices

Norton Healthcare. Faith-Based Integrated Delivery Network of Five Not-for-Profit Hospitals 15 Out-patient Centers 130+ Physician Practices Norton Healthcare Faith-Based Integrated Delivery Network of Five Not-for-Profit Hospitals 15 Out-patient Centers 130+ Physician Practices 2.2 Million yearly patient encounters $1.6 Billion yearly revenue

More information

Physician Perspective : The New HIT Landscape

Physician Perspective : The New HIT Landscape Physician Perspective : The New HIT Landscape Michael J Mirro MD, FACC, FACP, CCDS Fort Wayne Cardiology/Parkview Physician Group Medical Director: Parkview Research Center Chair: ACC Informatics Committee

More information

User experience prototype requirements PROJECT MANAGEMENT PLAN

User experience prototype requirements PROJECT MANAGEMENT PLAN Tallinn University Institute of Informatics User experience prototype requirements PROJECT MANAGEMENT PLAN Authors Roger Puks Erkki Saarnit Ekaterina Shafeeva Maria Angelica Medina Angarita Lecturer Peeter

More information

Planning Usability Tests For Maximum Impact Scott McDaniel, Laura Snyder

Planning Usability Tests For Maximum Impact Scott McDaniel, Laura Snyder Planning Usability Tests For Maximum Impact Scott McDaniel, Laura Snyder Usability tests make products better. Those of us who have seen their results understand their value, but we sometimes have difficulty

More information

Why EHR systems are Failing Doctors (and costing them thousands of dollars) by Robert J. Foley

Why EHR systems are Failing Doctors (and costing them thousands of dollars) by Robert J. Foley Why EHR systems are Failing Doctors (and costing them thousands of dollars) by Robert J. Foley Electronic Health Record system (EHR for short, and also referred to as EMR ) adoption is on the rise in the

More information

ehealth, HIS, etc ehealth All information about health HMIS mhealth HIS Statistical IS Credited: Karl Brown, Rockefeller Foundation

ehealth, HIS, etc ehealth All information about health HMIS mhealth HIS Statistical IS Credited: Karl Brown, Rockefeller Foundation ehealth, HIS, etc Statistical IS Health Informatics: Formal discipline that studies use of information in health All information about health HIS HMIS ehealth mhealth Tele-medicine Enterprise architecture:

More information

Integration of Usability Throughout the Design Life Cycle

Integration of Usability Throughout the Design Life Cycle Integration of Usability Throughout the Design Life Cycle Sarah Blair, Ph.D., Senior Usability Engineer Minnetronix, Inc., St. Paul, MN USA The task of creating safe and reliable medical devices is the

More information

7 Habits for Effectively Leading Healthcare Interoperability Initiatives

7 Habits for Effectively Leading Healthcare Interoperability Initiatives Available at: http://www.corepointhealth.com/whitepapers/7-habits-effectively-leading-healthcare-interoperability-initiatives 7 Habits for Effectively Leading Healthcare Interoperability Initiatives What

More information

Integrating the Healthcare Enterprise (IHE) What it is, where we are, and why it is important

Integrating the Healthcare Enterprise (IHE) What it is, where we are, and why it is important Integrating the Healthcare Enterprise (IHE) What it is, where we are, and why it is important Darcy Del Dotto June 2014 Introduction The healthcare industry has always been a changing and developing field.

More information

Understanding EHRs: Common Features and Strategic Approaches for Medicaid/SCHIP

Understanding EHRs: Common Features and Strategic Approaches for Medicaid/SCHIP Understanding EHRs: Common Features and Strategic Approaches for Medicaid/SCHIP Presented by: Karen M. Bell MD, MMS, Director, HIT Adoption W. David Patterson PhD, Deputy Chief, Health and Demographics

More information

Role of the CNIO in Nursing Optimization of the Electronic Medical Record (EMR) Mary Beth Mitchell, MSN, RN, BC CNIO, Texas Health Resources

Role of the CNIO in Nursing Optimization of the Electronic Medical Record (EMR) Mary Beth Mitchell, MSN, RN, BC CNIO, Texas Health Resources Role of the CNIO in Nursing Optimization of the Electronic Medical Record (EMR) Mary Beth Mitchell, MSN, RN, BC CNIO, Texas Health Resources 1 Conflict of Interest Disclosure Mary Beth Mitchell, MSN, RN,

More information

Company Profile. Om TechSoft FF-32 Business Center, Gangajaliya Talav, Main Bazar, Bhavnagar 364 001, GUJARAT

Company Profile. Om TechSoft FF-32 Business Center, Gangajaliya Talav, Main Bazar, Bhavnagar 364 001, GUJARAT Company Profile Rg. No. GUJ-BVN-13673 0 Introduce with company OmTechSoft is an established high-potential player with a rich experience in developing customized commercial grade products and applications

More information

Accelerating EMR Interoperability with ELINCS. Streamlining Lab Connectivity to Physician EMRs

Accelerating EMR Interoperability with ELINCS. Streamlining Lab Connectivity to Physician EMRs Accelerating EMR Interoperability with ELINCS Streamlining Lab Connectivity to Physician EMRs A New Standard for Electronic Results What is ELINCS? The EHR-Lab Interoperability and Connectivity Standards

More information

2010 ONC All-Grantee Meeting Partnering with EHR Vendors

2010 ONC All-Grantee Meeting Partnering with EHR Vendors 2010 ONC All-Grantee Meeting Partnering with EHR Vendors December 15, 2010 12/16/2010 1 Justin Barnes, Chairman Emeritus, EHR Association VP, Greenway Medical Technologies Charles Jarvis, Vice Chair, EHR

More information

Interactive Enterprise Applications for Web, Social and Mobile Media

Interactive Enterprise Applications for Web, Social and Mobile Media Interactive Enterprise Applications for Web, Social and Mobile Media Working with DOOR3 - About DOOR3 - Enterprise Practice & Business Apps - Microsoft Practice - Digital Strategy - User Experience & Design

More information

USmax methodology to Conduct Commercial off-the-shelf (COTS) Product Evaluation

USmax methodology to Conduct Commercial off-the-shelf (COTS) Product Evaluation USmax methodology to Conduct Commercial off-the-shelf (COTS) Product Evaluation Text Block WHITE PAPER Copyright 2010 USmax Corporation. All rights reserved. This document is provided for the intended

More information

The Changing Role of Software Tester

The Changing Role of Software Tester The Changing Role of Software Tester Anna Royzman ari16a@gmail.com Abstract In 2008 my company reorganized into product units and adopted Agile process methodology. As a result, my QA manager position

More information

CUFDIG502A Design web environments

CUFDIG502A Design web environments CUFDIG502A Design web environments Revision Number: 1 CUFDIG502A Design web environments Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

5 Key Content Marketing Challenges (and How to Solve Them) www.marketing.ai www.marketing.ai. Phone : 1-855-248-7377, Email: info@marketing.

5 Key Content Marketing Challenges (and How to Solve Them) www.marketing.ai www.marketing.ai. Phone : 1-855-248-7377, Email: info@marketing. Key Content Marketing Challenges (and How to Solve Them) Phone : -8-8-777, Email: info@marketing.ai THE CHALLENGES WARNING! CONTENT MARKETING IS NOT EASY Introduction Content marketing isn t easy, and

More information

Eight key steps which help ensure a successful data migration project: A white paper for inspection management professionals

Eight key steps which help ensure a successful data migration project: A white paper for inspection management professionals Eight key steps which help ensure a successful data migration project: A white paper for inspection management professionals Data migration defined Data migration is the selection, preparation, extraction,

More information

Business Analysis Essentials

Business Analysis Essentials Understand the business analyst's role and responsibilities in a successful project. In this introductory course, you'll delve into the role and responsibilities of the business analyst (BA)- the communication

More information

Director, Office of Health IT and e Health; State Government HIT Coordinator. Deputy Director, Office of Health IT and e Health

Director, Office of Health IT and e Health; State Government HIT Coordinator. Deputy Director, Office of Health IT and e Health Assignment Location: Minnesota Department of Health St. Paul, Minnesota Primary Mentor: Secondary Mentor: Martin LaVenture, PhD, MPH, FACMI Director, Office of Health IT and e Health; State Government

More information

Caroline Kim, MPH Robert J. Rosati, PhD AcademyHealth, June 27, 2010

Caroline Kim, MPH Robert J. Rosati, PhD AcademyHealth, June 27, 2010 Evaluating the Outcomes of New York Community Home Health Care Interoperability Program(NYCHHIP): Understanding the Challenges of Evaluating Technological Innovations in Home Care Peri Rosenfeld, PhD Caroline

More information