Supplier Live Auction Training. Supplier Live Auction September 2013

Transcription

1 Supplier Live Auction Training Supplier Live Auction September 2013

2 Agenda Explanation of Northrop Grumman Live Auction process Live Auction Training No Sniping Policy Open questions and answers regarding Request for Quotation/Bid Package Additional assistance Note: Log into the portal at least every 90 days to prevent your user id from locking. Note: Screenshots in this presentation are examples only and do not reflect an individual auction from beginning to end. 2 NORTHROP GRUMMAN PRIVATE / PROPRIETARY LEVEL I

3 Northrop Grumman Process for Live Auction Buyers will provide suppliers with Request for Quotation/Bid Packages Suppliers will be provided on boarding package. Northrop Grumman access forms Instructions on how to purchase Medium Level of Assurance (MLOA) hardware digital certificate from Exostar Suppliers will return completed forms and receive their User ID and temporary password Supplier s training will be performed A mock auction will be scheduled and performed to verify supplier access Live auctions will be scheduled and performed 3 NORTHROP GRUMMAN PRIVATE / PROPRIETARY LEVEL I

4 Invitation Generated from Buyer From: Buyer Sent: Friday, January 16, 20XX11:55 AM To: Supplier Contact Subject: Auction Date: 01/16/20XX Areas highlighted in red point out key points of this Auction Invitation Number: Company FIRST CHOICE 7373 FLORES ST DOWNEY CA USA Dear Mr. EPT BIDDER03, Congratulations, your firm is invited to participate in the auction bidding event and submit a competitive quote for the following goods or services outlined on the attached Invitation form. Please note that this does not constitute a contract or purchase order, but rather an opportunity to submit a competitive quote. Live bidding logistics: Start date: 01/16/20XX Start time: 11:54:25 EST End date: 01/16/20XX End time: 12:00:00 EST Please be advised that under no circumstances are you to discuss the contents of this Auction Invitation with any representatives(s) or personnel outside of your firm who are not directly affiliated with the formation of your response or with Northrop Grumman personnel other than the designated procurement representative(s) noted herein. Failure to adhere to this provision could cause your firm's proposal to be disqualified and/or deemed non-responsive to this Auction Invitation. Any requests for exceptions to this provision as well as the terms and conditions must be addressed in writing to the undersigned at bid submittal. The proposal submitted shall be in compliance with the enclosed attachments and exhibits: Auction Attachments: Process for participating and important event information for the auction event can be found below: Please do not hesitate to contact me if you require clarification about the instructions in this letter. 4

5 Portal Login Log into the External Portal using url: Please download the latest version of Java. It is free. Select Supplier/Customer/Partner Suppliers access SRM via an External Portal. An notification is sent to suppliers that includes the URL to access the portal, as well as, a PDF attachment with RFQ details. Note: Log into the portal at least every 90 days to prevent your user id from locking. 5

6 Portal Login Select Exostar, Etc Suppliers access SRM via an External Portal. An notification is sent to suppliers that includes the URL to access the portal, as well as, a PDF attachment with RFQ details. Note: Log into the portal at least every 90 days to prevent your user id from locking. 6

7 Portal Login Type Northrop Grumman User ID and Password ( Welcome Letter sent from sponsoring manager. See note below). Click Login Button 7 Note: Suppliers access SRM via an External Portal. An Welcome Letter of notification is sent to suppliers from sponsoring manager which includes User ID, Password and Login Instructions.

8 Portal Login Choose Certificate Click OK 8 Note: Suppliers access SRM via an External Portal. An Welcome Letter of notification is sent to suppliers from sponsoring manager which includes User ID, Password and Login Instructions.

9 Portal Login Enter Token Password (See note below). Click OK 9 Note: Exostar token sent via US Mail. You are sent a default Token Password. When you first insert your token into your computer, you will be asked to change the Token Password. If you forget this Token Password, you will be required to reinitialize your Token and reapply for certificates, at your expense. The reset Token Password it what is entered here.

10 Bid Processing After a successful log in, Click on RFx Respondent to view and process bids. 10 Note: Click on Refresh in the lower right side if the auction number does no show.

11 Bid Processing Bid Processing page appears allowing Suppliers to search, view and process their bids using various criteria (Published, Ended, Completed). Select Published by eauctions view a list of Current Auctions Click on an auction number to view or process the auction 11

12 Display Auction Auction Bidder Data Auction Bidder Data Displays Auction Information, Items, Notes and Attachments. Auction Bidder Data 12 Key Information: Identification Auction Name Dates Start Date and Time End Date and Time Time Zone Event Parameters Automatic Extensions Status and Statistics

13 Display Auction Auction Information Displays Information about the Auction 13

14 Display Auction Items Tab Displays the Items Click on Gray Box or Line Number for additional information You can view the details of each item and any Note or Attachments 14

15 Display Auction Notes and Attachments Displays the Notes and Attachments 15

16 Live Auction You can enter the Auction from the Bidding Events or Auction Bidder Data page by selecting Live Auction. Note: Bidding Events page select gray box beside the auction number before clicking Live Auction. 16

17 Entering Live Auction You may get some of these pop up screens when you click on Live Auction You may get some of these pop up screens when you click on Live Auction. Only one has a question that will need to be answered. Click the check box and click on Run 17

18 Bidding and Submitting Bid Supplier enters bid price and selects Submit Start Date/Time and End Date/Time and Time Remaining Enter Bid Amount Click Submit Type Message Use the chat function to send questions to the Buyer (only) during the auction. 18

19 Bid Successfully Submitted Message returns You are about to submit a total bid value for the following items. This operation cannot be undone. Do you want to continue? An opportunity to confirm or cancel each bid submittal is provided 19

20 Viewing Options There are 4 ways to view Auction Details Most prefer this View History Charts Calculation 20

21 Auction Ended Pop up message when Auction has ended. Auction results are review by the Buyer. The Northrop Grumman buyer will contact you with the results. 21

22 No Sniping Policy Northrop Grumman has a no sniping policy For example: if there is less than a minute for the bid to end and a supplier placed a bid during this timeframe; the system will automatically extend the bid for another two minutes so that all bidders are aware of what just occurred. 22

23 Need Assistance If you need further assistance, please contact the following: Assistance/General Questions with Auction Application Alma Garcia, (214) for additional training needs Julie Morrissey, (310) for additional training needs Please download the latest version of Java. It is free. June Wilson, (757) for system access Northrop Grumman Buyer Assistance with Exostar MLOA Exostar Help - The best way to raise a case with customer service at Exostar is through or calling A case number will be generated automatically. 23 Assistance with Access or Password Northrop Grumman Service Desk - Please contact the Northrop Grumman Service Desk at , press 2 and then 1. Tell them the error message you are getting. Advise that you are an external partner or customer and that you are having problems with your external account. At that point the Service Desk agent will validate your identity using the security questions you answered on your original access request form. If they are unable to assist you, they will create a help ticket.

24 24 NORTHROP GRUMMAN PRIVATE / PROPRIETARY LEVEL I