1 Office of Professional & Continuing Education 301 OD Smith Hall Auburn, AL Contact: Shavon Williams Last revised June 4, 2014 Auburn University is an equal opportunity educational institution/employer. No refunds can be issued after the start date published in your Financial Award document. Education & Training Plan Student Name: Start & End Dates: / / to / / Human Resource Management w/ PHR Exam Prep Certificate Program MyCAA Information Course Code: AU-HRMEP Program Duration: 9 Months Course Contact Hours: 315 Student Tuition: $3,750 This training program combines a two course training track: Human Resource Management Human Resources Exam Prep (PHR/SPHR) Learn about the exciting world of today's Human Resource Management throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve into some of today's most effective, unique approaches in dealing with HR issues. Included is the Human Resources Exam Prep course that walks you through the process of applying your professional knowledge and skills to the PHR/SPHR exam questions. The Job Outlook Employment of human resources managers is expected to grow 13 percent from 2010 to 2020, about as fast as the average for all occupations. Employment growth for human resources managers largely depends on the performance and growth of individual companies. As new companies form and organizations expand their operations, they will need more human resources staff to oversee and administer their programs.
2 Human Resources Management 180 Hours Overview Learn about the exciting world of today's Human Resource Management throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve into some of today's most effective, unique approaches in dealing with HR issues. After completing this course, you should be able to: Identify the challenges, current practices, and regulations of human resources in an organization Identify domestic and international issues related to human resources and methods for addressing them Comprehend the elements involved in making human resource decisions Identify strategies for recruiting, motivating, and managing a diverse workforce Identify the elements involved when determining compensation, educating about benefits, and processing performance appraisals Outline Human Resource Management Module 1 Human Resource Management & Regulations Contemporary Perspectives Evolution of HR Emerging HR Challenges Enhancing Productivity & Quality The Setting for HR Management Small versus Large Organizations Careers in HR Management The Legal Environment Equal Employment Opportunity Human Resource Regulations Evaluating Legal Compliance Human Resource Management Module 2 Global & Competitive Environments Growth of International Business Global Issues in HR Management Cultural Environments HR Function in International Business Domestic & International Issues Managing International Transfers & Assignments Training Expatriates The Competitive Environment for HR Management The Top Management Team The Role of Corporate Governance Business Strategy & HR Management
3 The Impact of Organization Design The Impact of Corporate Culture Human Resource Management Module 3 Human Resource Decision Making Making HR Decisions Human Resource Planning Strategy as a Source of Information Economic Conditions Job Analysis Process Ethics and HR Management Rightsizing the Organization Managing Terminations & Retention Progressive Discipline Managing Voluntary Turnover The Causes of Job Dissatisfaction HR Management During Mergers & Acquisitions Human Resource Management Module 4 Recruitment & a Diverse Workforce Sources for Recruits The Selection Process Popular Selection Techniques The Selection Decision Reliability & Validity Legal & Effectiveness Issues The Nature of Workforce diversity Dimensions of Diversity Impact of Diversity on Organizations Managing Diversity in Organizations Managing the Knowledge Function HR Management & Social Issues Human Resource Management Module 5 Compensation, Benefits & Performance Appraisals Developing a Compensation Strategy Determining What to Pay Wage & Salary Administration Pay Secrecy The Nature of Benefits Programs Mandated & Nonmandated Benefits Contemporary Issues in Compensation & Benefits Conducting Performance Appraisals The Performance Appraisal Process Methods for Appraising Performance Legal Issues in Performance Appraisals HR Management & Career Management Career Development Issues & Challenges Human Resource Management Module 6 Labor Relations, Safety, Health & Security The Role of Labor Unions
4 Trends in Unionization The Unionization Process The Collective Bargaining Process Negotiating Labor Agreements Resolving Impasses Labor Unions in the 21 st Century Employee Safety & Health The Physical Environment Stress & Stress Management at Work Workplace Security Human Resource Management Module 7 Motivation & Enhancing Performance Motivation at Work A Basic Model of Performance Motivation & Needs Process Theories of Motivation Perspectives on Motivation Goal Theory Agency Theory Enhancing Performance at Different Levels Incentives & Performance Based Rewards Performance Management & Feedback Evaluating Performance Enhancement Programs Certification: For more information on the requirements of certification, you can visit the HRCI s website at: PHR Eligibility: 1 year of demonstrated professional HR experience with a Master s degree or higher 2 years of demonstrated professional HR experience with a Bachelor s degree 4 years of demonstrated professional HR experience with less than a Bachelor s degree Overview Human Resources Exam Prep (PHR/SPHR) 135 Hours Our Human Resources Exam Prep course is designed to provide human resource professionals with a fun and engaging opportunity to prepare for the revised Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) certification exams. The Human Resources Exam Prep course walks you through the process of applying your professional knowledge and skills to the PHR/SPHR exam questions. The PHR is open to HR professionals with at least 2 years professional experience and the SPHR is available to those with a minimum of 6 years professional experience. Recertification is required every 2 years along with 60 cumulative hours of professional development (e.g. attending HR seminars, facilitating a new HR course, etc.). Both exams were created by the Human Resources Certification
5 Institute (HRCI) as a means for HR professionals to certify their knowledge and skills in the field of human resources. After completing this course, you should be able to: Outline Understand federal legislation governing HR practices and identify appropriate courses of action Describe the difference between human resource management and development activities Identify methods for recruitment and selection procedures Comprehend and apply HR code of ethics Explain how adults learn & transfer new information to improve on-the-job performance Human Resources Exam Prep Module 1 Introduction to Human Resources The Human Resource Profession Human Resource Body of Knowledge Certification Preparing for the Exam Needs Assessment & Analysis Third Party Contracts Communication Strategies Andragogy (Adult Learning Theories) Motivation Theories Workplace Diversity HR Code of Ethics Job Analysis vs. Job Description HR Metrics & Uses Human Resources Exam Prep Module 2 Business Management & Strategy Organizations Business Functions Business Continuity Strategic Planning Human Capital Management Plan Change Management HR's Role in Managing Change HR's Role in the Organization Steps in the Legislative Process Regulatory Processes Human Resources Exam Prep Module 3 Workforce Planning & Employment Strategic Workforce Planning Staffing Programs Succession Planning Affirmative Action Job Analysis
6 Recruitment Methods Selection Procedures Immigration Policy Post-Hire Activities Organization Exit/Off-Boarding Human Resources Exam Prep Module 4 Human Resource Development Federal Employment Legislation Talent Management Training & Development Adult Learning Leadership ADDIE Model Training Evaluation Performance Management Performance Appraisal Organization Development vs. Change Management Human Resources Exam Prep Module 5 Compensation & Benefits FLSA Provisions Total Rewards Programs Compensation Job Evaluation Process Payroll Benefits Options Mandatory Benefits Communicating Compensation & Benefits Programs Salary Surveys FMLA Leave Executive Compensation Human Resources Exam Prep Module 6 Employee/Labor Relations & Risk Management Federal Employment Legislation Employee Relations Dispute Resolutions Labor Relations Union Organization Union Avoidance Strategies Risk Identification Risk Assessment Risk Management Health & Safety Programs & Legislation Business Continuity Plans Emergency Response Plans
7 Materials Included: PHR / SPHR: Professional in Human Resources Certification Study Guide by Sandra M. Reed, Anne M. Bogardus Required Materials: HR by Angelo S. DeNisi & Ricky W. Griffin PHR / SPHR: Professional in Human Resources Certification Study Guide by Sandra M. Reed, Anne M. Bogardus System Requirements: Internet Access Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections. Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large audio and video files may not be possible. Hardware Windows hardware configurations and processors are acceptable Mac computers MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple's website) 1 GB RAM minimum recommended Operating Systems o Windows XP, Vista or 7 and Mac OS X 10 or higher with Windows Web Browsers o Google Chrome is highly recommended o Internet Explorer is not recommended as it may not display certain menus and links Cookies MUST be enabled Pop-ups MUST be allowed (Pop-up Blocker disabled) Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded onto your computer.) Adobe PDF Reader Media Plug-ins (These may be required depending on your course media.) Adobe Flash Player (Required for many of our career courses and ALL of our IT courses.) Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player PowerPoint Viewer (Use this if you don't have PowerPoint)
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