Creativity in Public Relations

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1 P R I N P R A C T I C E S E R I E S Creativity in Public Relations Fourth Edition Andy Green KOGAN PAGE London and Philadelphia

2 Foreword Acknowledgements x xii Introduction 1 1. A definition of 'creativity' 3 Some possible definitions 4; A time and a place 6; A definition for public relations practitioners 7; Creativity, the nemesis of stupidity 7; Added value 8; The context for creativity 11; Creativity versus innovation 13; Creative thinking versus non-creative thinking 13; Big 'C or little 'c'? 14; Summary 15; Key words for your creativity vocabulary Creativity: some myths debunked 16 The myth of the instant 'Big Idea' 16; The myth of left-brain/right-brain theory 21; The myth of 'lateral thinking equals creativity' 23; Summary 24; Key words for your creativity vocabulary 24

3 3. How you think in 'boxes' 25 Same Box, Smaller Box and Bigger Box thinking, 25; Why there is no such thing as 'outside-the-box' thinking 28; Examples of Bigger Box thinking 28; Examples of Smaller Box thinking 29; Being flexible in the different boxes you use 31; Your 'creative thinking spectacles' 31; Using 'creative thinking spectacles' to progress your creative idea 34; Questions are a creative practitioner's best friend 34; Summary 35; Key words for your creativity vocabulary 35 > 4. The creative process 36 The five Ts 36; Information 38; Incubation 43; Illumination 45; Integration 48; Illustration 49; Summary 58; Key words for your creativity vocabulary Green Light thinking: creative techniques 60 Suggested techniques for stimulating ideas 61; Creating new angles for your story 73; Structuring for information gathering, idea creation and evaluation of ideas 76; Techniques for encouraging a creative state of mind 81; Summary 84; Key words for your creativity vocabulary Green Light thinking: brainstorming 85 General principles 86; A new way ahead: structured brainstorming 89; Nominal Group Technique (NGT) 96; Summary 98; Key words for your creativity vocabulary Creativity - the consultation tool 99 Identify different audiences to be consulted 101; Engage hard-to-reach audiences 101; Overcome initial objections 102; Obtain political buy-in from key targets 103; Express and make a statement about your own creativity 103; Generate new ideas and alternatives from those being consulted 105; Obtain valuable market intelligence and insight 105; Create super-advocates for your cause 106; VI

4 Key lessons for successful creative consultation 107; Challenges with consultation 108; Feedback 108; The consultation quandary 109; Overview 109; Summary 109; Key words for your creativity vocabulary Red Light thinking: the evaluation of ideas 111 Formal evaluation methods 112; Benjamin Franklin's 'prudential algebra' technique 114; External evaluation 115; You decide 117; Summary 117; Key words for your creativity vocabulary Creativity is not just for photocalls 118 Creativity as a strategic tool 118; Creativity as a tactical tool: 24 practical examples 121; Summary 132; Key words for your creativity vocabulary Creativity and social media 133 New opportunities and challenges for the creative practitioner 134; The age of pull strategies 135; Telling a good story - in a shared way 138; The end of the stunt as we know it? 139; Using your fan base 139; Don't be creative with the technology 141; The qualities of the creative social media champion 141; The inevitable brickbats, whatever way you turn 142; New thinking heads required? 143; Summary 144; Key words for your creativity vocabulary The creative meme master 145 Is public relations an art? 145; What is a meme? 146; Developing meme-sensitive creative thinking 148; Meme judo 148; Some examples of memes in action 148; The growing significance of understanding memes in communications 152; Creating your next meme: the meme triangle 153; Meme strategies 154; The creative practitioner: a master of memes 155; Summary 156; Key words for your creativity vocabulary 156 vii

5 12. Obstacles to creativity 157 The nature of the problem 158; Poor Green Light/ Red Light thinking in the creative process 159; Poor management of the creative process 162; Cultural/ socialization problems 162; Overcoming the obstacles 164; Summary 166; Key words for your creativity vocabulary You are never more than 12 feet from an opportunity 167 The Millennium Bridge 168; Be principled 171; Believe there are opportunities - prime yourself 172; Try more, little and often 173; See a bigger picture 173; Use every connection 174; Flip the negative 175; Be persistent 175; Do more 175; Overview 176; Summary 176; Key words for your creativity vocabulary The 'creative diamond' 177 The four Qs 178; The four Qs overview in creativity - getting the balance right 181; The rigid, inflexible mind 181; Summary 183; Key words for your creativity vocabulary The creative individual 184 Be uncomfortable 184; Be a pig, a mule and a Zebedee 188; Have a positive anchor and be Robert Davy 190; Overflow your jug 191; Take your hunches to lunch 195; Work, work - and work 196; Be a professor of public relations and parlez PR 196; Is your escalator a stairway? 197; Speak the language of the positive 200; Reach for the stars 203; Break the rules, be happy and have fun 204; Summary 205; Key words for your creativity vocabulary Creating a creative culture 207 The 'Creative. Challenge' 207; Managing creative individuals 209; The characteristics of a creative organization 211; The creative director - to have or have not? 219; Summary 221; Key words for your creativity vocabulary 221 VIII

6 17. The ethics of creativity: lies, damned lies and 222 impropaganda Dealing with 'impropaganda' 222; The creative use of 'impropaganda' 227; Final thoughts on 'impropaganda' 232; Summary 233; Key words for your creativity vocabulary The future of creativity 235 The Creative Range 235; The Information stage transformed 236; The Incubation stage transformed 238; The Illumination stage transformed 239; The Integration stage transformed 240; The Illustration stage transformed 242; And finally: greater study of creativity 243; Key words for your creativity vocabulary Award ceremony Interested in finding out more? 246 Other books by the author 246; Favourite books on creativity and developing your mind's creative skills 247; Books on creativity in marketing 248; Books on creativity in organizations 248; Books on self-development 249; Biographies and memoirs 249; Neuro Linguistic Programming 249; Internet sites 250; Training courses 250; Organizations 250 Index 251 IX

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