Alexander installation and configuration guide.

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1 Alexander installation and configuration guide. Contents 1. First time installation Configuration Client Configuration Server Settings System Settings Status Page Reboot Enter first time installation Software download LED information Factory reset Trouble shooting Revision history

2 1. First time installation 1 Install the Gladestone Gander program on your PC. 2 Connect Ethernet Cable to Alexander. 3 Connect Power to Alexander (See chapter LED information). 4 Wait until LED got 2.5Hz status. 5 Invoke Gladestone SW. 6 Select correct HOST address. (Your network IP, not your IP address). 7 Press Seek button and the program will scan for the connected Alexander. 2

3 The result will look like this: Note: If several Alexander are connected on same NET then enable All checkbox, then program will scan complete NET Select found IP address (check that MAC address is correct) and press the Configure button (Will be enabled when an item is selected). The program will now launch Internet Explorer with URL: If it doesn t work then open your favorite WEB browser and use the URL as described above. If you don t have a local network with DHCP, Alexander will get the static IP-address of after at least 2 minutes. To start download server see chapter

4 If succeeded it will look like this: To get the system up and running you need to setup Server- and System Configuration. Then reboot the system and if the server is working the LED will stop flashing. 4

5 2. Configuration 2.1. Client Configuration Start configuration by selecting the Client Configuration page, it will look like this: Normally you don t need to change anything here. DHCP: Servers: Keep Alive: Receive Timeout: Enable EMM: Remove this if you would like to set your own ip s. should be 1 (Support for several servers is not implemented yet). Interval between sending dummy bytes to server to prevent it from dropping the connection when STB or TV is off. Permitted values are The function is disabled when the value is 0. Note! Frequent Keep Alive bytes increases the load on the server, do not enable unless you have to. Numbers of seconds to wait for server response on ECM s and EMM s. Should be less than 10, but never 0. Not available in Alexander ver 2. EMM s will be sent to server. 5

6 User: Username for login to Alexander configuration interface, max 5 characters. Password: Password for login to Alexander configuration interface, max 5 characters. Disable crypto: Data to server will not be encrypted, used when connected to proxy-server. Extend SC timeout: Sends extended command bytes tp smartcard until codeword has received. Debug Rx/Tx: Used for debugging. Note! If you set the username and password for Alexander configuration interface you must remember these. If you forget them the only way to remove them is to do a factory reset. Press Submit to save configuration, Back to exit the configuration page. Reset will restore all values on the page, can only be used before you press Submit Server Settings Setup your server connection at this page 6

7 Address: IP address to the server (URL works, max 31 characters). Port: IP port to the server. [1] Login: User name defined in server configuration file, max 19 characters. [2] Password: Defined in server configuration file, max 19 characters. [3] Key(hex): 14 byte key, will be used to decrypt IP communication must match key in server. [4] Press Submit to save configuration, Back to exit the configuration page. Reset will restore all values on the page, can only be used before you press Submit. References to configuration file newcs.xml. [1] <newcamd_port> section in <device> [2] <name> in section <user> [3] <password> in section <user> [4] <deskey> in section <newcamdserver> 7

8 2.3. System Settings Setup what kind of coding system that should be used. Type: Supported decryption systems are: Viaccess Boxer Conax Canal Digital, ComHem Videoguard Not implemented yet Videoguard-C Viasat (tunneled via Conax CI (Common Interface)) Atr: ATR string that Alexander send to Set-top box. Press Submit to save configuration, Back to exit the configuration page. Reset will restore all values on the page; can only be used before you press Submit. 8

9 ATR s: Viaccess 3F C A Conax 3B A4 45 3B ( some boxes require this ATR ) Videoguard 3F 7F B0 0B 69 4C 4A 50 C Videoguard-C 3B A4 45 9

10 2.4. Status Page This page displays the current status; in this example the server connection has failed because no server has been configured. Server: Server connection status. Transmission: IP transmission status Client: Set-top box communication status. Error Log: This will display 16 latest problems. (Last error first in list), Cnt: Error index number. State: <state value> See State Codes at main page. Server: <error value> See Error Codes at main page. Transm: <error value> See Error Codes at main page. Error codes > -204 are related to serial communication between the set-top box (smartcard interface) and Alexander and are not documented on the web page Read byte error Read byte is outside limit Send byte acknowledge read error Send byte write error Send byte acknowledge mismatch. Debug: When enabled some more details will be added to log. 10

11 Press Refresh to update the screen, Back to exit the status page. Clear log will clear all errors from the log. Note for Alexander ver 2: The list is limited to 16 entries. To get 16 new you have to clear the log Reboot This command is equivalent with powercycling Alexander Enter first time installation This will clear all settings for Alexander. It s the same as Factory reset. 11

12 2.7. Software download This command will set Alexander in software download mode. The download server in Gladstone must be started before starting download in Alexander. You will find the latest softwares and tools at. 12

13 Pressing YES will set Alexander in software download mode. After reset the LED will be turned on and the bootloader will load new software from Gladstone. Make sure that the Download server is started. 13

14 3. LED information 5Hz (every 200ms) Initialization Phase: Module loads configuration parameters and retrieves an IP address via DHCP, if there is no DHCP server available it will timeout after 120 seconds and then using a static IP address ( ). 2.5Hz (every 400ms). Connection phase: The module tries to connect the card sharing server and initialize selected decryption module. 1.67Hz (every 600ms). Error from server: Server has reported an error. Permanent Light Module is ready. LED Off On For every ECM/EMM update the LED is turned off when sending message to server and LED is turned on when it receives result from server. If error occour then LED will flash every 600 ms. 14

15 4. Factory reset Connection between these 2 holes. Picture of Alexander ver 1. To remove all settings in Alexander, you have to make an electrical connection between the 2 holes showed in the picture. Then power up the unit for 10 seconds, then power down and remove the connection. Alexander will be in the state as it was from factory. Connection between these 2 holes. Picture of Alexander ver 2 15

16 5. Trouble shooting Description LED is constant on. The unit shows up when scanning with Gladstone, but unable to access it through the web interface. Cause Alex is in boot mode and is waiting for a new SW. Remedy Start the Download server in Gladstone, select a file and press Start. Power cycle Alex and the SW will start to download. Description LED is flashing with 2.5Hz and then off and then the cycle repeats. The unit is difficult to access through the web interface. Cause Alex can not connect to the server and is trying to get a connection by rebooting itself. Remedy Check that the server is online and that the network is working. Power cycle Alex. 6. Revision history Document version Alexander version Comment First draft Client Configuration updated and Factory reset added Bootloader added Alexander ver Reviewed FTI documentation error 16

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