Checks NEW DEBIT CARD AND CHECKS HSA INVESTMENTS. Fees and Interest Rates Please see enclosed Explanation of HSA Bank

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1 HSA Bank PO Box 939 Sheboygan, WI July 31, 2015 Name Address City, State Zip Dear Name, As previously communicated, we, HSA Bank, a division of Webster Bank, N.A., purchased J.P. Morgan s Health Savings Account (HSA) business, which included your HSA. We re excited to have you as a member, and we re confident you ll enjoy having access to our easy-to-use tools and resources. Please read below for important details about your HSA. Debit Card A new HSA Bank Debit Card will be mailed to you and any secondary cardholders on your account in late August/early September. Your card will be ready for you to use on September 12th and will activate upon first use. You can only use your HSA Bank debit card at places that offer eligible healthcare products and services, such as doctors, hospitals, pharmacies, dentists, and vision providers. Please note that your existing card will no longer work after the evening of Friday, September 11th and should be destroyed immediately following. Checks If you currently have an HSA checkbook and have used it within the past year, a new checkbook will be mailed to you prior to the transition. Your new checkbook should be used after September 12th. We recommend that you do not write checks using your current checkbook after August 31st and suggest destroying it shortly thereafter. Any check presented for payment after September 11th will be returned. Online Account Access On Friday, September 11th, at 9:00 p.m. ET, your online account access to your HSA will switch to view only NEW DEBIT CARD AND CHECKS ONLINE ACCOUNT ACCESS mode. You will not be able to schedule online bill payments, electronic funds transfers (EFTs), access your investment account, or make changes to other settings at that time. On Monday, September 14th, you will be able to access your new account through the HSA Bank website at On September 12th, your HSA will automatically move to the HSA Bank system. However, be aware of the following items as they may require action or impact your HSA prior to your transfer date. HSA Investments If you participate in the HSA Investment Program, all current mutual fund investments, future elections, as well as any automatic investment preferences, will be transferred to HSA Bank. There will be a short blackout period to access your investment account. Beginning at 3:30 p.m. ET on Thursday, September 10th, you will not be able to view or make changes to your investment account. You will be able to access your new investment account through the HSA Bank website starting on Monday, September 14th. HSA INVESTMENTS FEES AND INTEREST RATES If you have an investment account, please review the enclosed investment insert for important details on the investment transfer. Fees and Interest Rates Please see enclosed Explanation of HSA Bank Fee Changes on the back cover HSA Bank. HSA Bank is a division of Webster Bank, N.A., Member FDIC. DTE_Kit_0915

2 Details to know during the transition HSA Bank and Chase are committed to making this transition as easy and seamless as possible. To give you every possible advantage when managing your healthcare finances, you will see little or no changes to the items below: Secure Website Login HSA Account Number and Funding Transaction Activity and Account details EFTs/Online Bill Payments Starting on Monday, September 14th, you will access your account through the HSA Bank member website at The first time you login, click on the create your username and password link and follow the instructions. If you ve elected to make contributions through payroll deductions, they will continue to be managed by your employer at HSA Bank. Your HSA account number will remain the same, but the routing number will change. If you have any automatic funding from a personal or business checking/savings account into your HSA, you will need to update the bank routing number to to ensure your future transactions are sent to HSA Bank. Additionally, any contributions made via check will need to be mailed to HSA Bank after the transition of your account. Contact information, secondary cardholders (if any), and transaction activity for the past two years will be accessible from your new account. Secondary cardholders will have full account access when they call customer service, but will no longer have a separate login to directly access the account online. Additionally, your current, designated beneficiaries will transfer to your new account. All payees and external bank account information will transfer to HSA Bank. Additionally, all recurring payments and EFT fundings will continue without interruption. This includes any payments or EFTs scheduled for the weekend of September 12th and 13th. & Text Alerts Certain key alerts you have set up on your account today will continue after the transfer to HSA Bank. Text alerts will be discontinued. If you would like your text alerts to continue at HSA Bank, you must change the delivery method to prior to your account transfer. After September14th, you should log in to the HSA Bank website to review your alerts profile. Statements You will have access to historical monthly and tax statements for the past two years via the HSA Bank website. Customer Service Number HSA Bank s Client Assistance Center is available Monday-Friday, 8 a.m p.m., ET, and Saturday, 10 a.m. - 2 p.m., ET. You can contact the Client Assistance Center by calling the number on the back of your HSA Bank debit card HSA Bank. HSA Bank is a division of Webster Bank, N.A., Member FDIC. DTE_Kit_0915

3 New Features at HSA Bank After the transfer to HSA Bank, you will notice new features and capabilities to make the management of your account easier and more convenient. The following are a few new features you can expect: Secure Website Login Mobile App: Real-time access and intuitive navigation to all your important account information on the go myhealth Portfolio SM : Allows you to easily consolidate and track expenses, upload receipts, and pay bills Education: Access to additional resources to help you understand how your HSA works and help you connect your physical and financial well-being Investments: Access to additional self-directed investment options through a DEVENIR mutual fund account or a brokerage account through TD Ameritrade, or both For over 17 years, HSA Bank has been leading the way to a healthy financial future for our clients and members using technology and innovation to simplify the health account experience. This commitment to leadership has driven us to become the nation s largest provider of Health Savings Accounts (HSAs) with over $4 billion in assets under administration. For additional information, visit the member resource center at hsabank.com/members/dte1. The web page provides an overview of your transition as well as tools and resources available to you. If you have any questions regarding your account, please contact us at We are committed to providing you with superior service and are excited to welcome you to HSA Bank. Sincerely, Chad Wilkins President, HSA Bank Investments are subject to market fluctuation, investment risk, and possible loss of principal. You are encouraged to discuss any investing options with your professional financial advisor. Brokerage accounts are the sole responsibility of the account owner. Investment accounts are not FDIC insured and they are not bank guaranteed. Investment accounts are not a deposit account, or an obligation of HSA Bank. Brokerage services are provided by TD Ameritrade, Inc., member FINRA/SIPC/NFA, and investment services are provided by DEVENIR. HSA Bank, TD Ameritrade, and DEVENIR are separate, unaffiliated companies and are not responsible for each other s services or policies HSA Bank. HSA Bank is a division of Webster Bank, N.A., Member FDIC. DTE_Kit_0915

4 Explanation of HSA Bank Fee Changes HSA Bank Health Savings Account Service Fees 1 and Fee Name Changes: Current Fee Name (at Chase) Fee Name at HSA Bank Amount Monthly Account Maintenance HSA Service Fee No charge 2 Monthly Paper Account Statements Printed HSA Account Summary Fee No charge 2 Manual Disbursement (Check) HSA Check Distribution Fee $20.00 per occurrence Card Issuance Debit Card Issuance Fee No charge 2 Card Replacement Insufficient Funds Checks 3 HSA Returned Item Fee 4 $10.00 per occurrence Electronic Funds Transfer Failure Checkbook Order (25 checks) HSA Checkbook Order Fee (50 checks) $10.65 per request 5 Monthly Investment Account Maintenance HSA Investment Service Fee 6 No charge 2 Not applicable Printed HSA Investment Materials Fee 7 $ Please note: For ATM Usage; the bank/atm you use (including Chase) may charge you their own fee. HSA Bank customers using a Webster Bank ATM will not be charged a fee. If you are paying for the below fees, you will no longer incur these fees with the move of your account to HSA Bank. We will still provide you these services at no charge: Paper Application Processing Returned Deposit Check Copy of Paper Statements Mistaken Distribution Cash Advance (teller-assisted withdrawal) Return of Excess Contribution Stop Payment (Paper or Electronic) Expedited Card Delivery Copy of Check Investment Account Transaction by phone Insufficient Funds Online Payment Manual Disbursement (ACH) The below services will no longer be offered and the associated fee will no longer apply when you move to HSA Bank: Year-End Summary Paper Statement Foreign Currency Conversion Lost Checkbook (see above Stop Payment) Minimum Account Balance and How We Determine the Interest Rate The interest rate and annual percentage yield available on your account is 0.40%, effective as of September 1, There is no minimum account balance required to obtain the annual percentage yield disclosed. We use the daily balance method to calculate the interest on your account. The daily balance method applies a daily periodic rate to the principal in the account each day. Interest is compounded monthly and credited monthly. Interest begins to accrue no later than the business day that we receive credit for the deposit of non-cash items (for example, checks). The interest rate and annual percentage yield (APY) is based on the balance in your account. This interest rate is subject to change at our discretion at any time. Fees may reduce your earnings. 1 You may incur a lesser fee than that disclosed to you when your account has insufficient funds to cover the entire amount of the fee. 2 If your employment status changes, your HSA service fee may change 3 This fees is being reduced 4 To the extent possible, we will not pay items when you have insufficient funds. Distributions from your HSA presented in the form of checks, ACH withdrawals, or other electronic means, unless preauthorized, will be returned unpaid if there are insufficient funds in your account to cover the amount of the withdrawal and you will be charged a Returned Item Fee of $ This fee is being increased from no charge; to avoid this fee use your HSA Bank Debit Card or online transfers to access your funds. 6 There is no change in the minimum balance in your HSA Bank health savings account that you must have in order to apply for an investment account. Investment accounts are not FDIC insured and they are not bank guaranteed. Investment accounts are not a deposit account, or an obligation of HSA Bank, and they may lose value. They are not guaranteed by any federal government agency. 7 This fee is being increased from no charge to $2.00; it will be waived for the first 3 months after your account transitions to the HSA Bank system. Printed HSA Investment Materials include periodic statements, trade confirms, and prospectuses. This fee will not be charged if you choose to manage your investment account electronically. The first time you log in to your investment account on the HSA Bank website, you will be prompted to select your option for receiving HSA investment materials. Explanation of HSA Bank Fee Changes_DTE TS ER 7_HU

5 Dear HSA Bank : We have a strong commitment to safeguarding your information. As a part of Webster Bank, we follow the Webster Bank privacy policy. Under this privacy policy, you retain rights concerning the sharing of your nonpublic personal information of Webster Bank. To do so, you can call our Client Assistance Center at If you have opted out in the past, you do not need to opt-out each year. Your opt-out remains in effect unless you notify us you would like to Sincerely, FACTS Why? What? How? Privacy and Opt-Out Notice WHAT DOES WEBSTER BANK DO WITH YOUR PERSONAL INFORMATION? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. Rev. The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and transaction history Account balances and payment history Credit history and credit scores personal information; the reasons Webster Bank chooses to share; and whether you can limit this sharing. Reasons we can share your personal information For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Does Webster Bank share? Can you limit this sharing? No For our marketing purposes to offer our products and services to you No No information about your transactions and experiences No information about your creditworthiness No To limit our sharing Call toll free Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. Questions? Call toll free FN01009APrivacy&OptOutNoticesSTD-A_AH_SP_R_0315

6 Page 2 Who we are Who is providing this notice? Webster Financial Corporation and its family of companies: Webster Bank, N.A. (including its divisions: HSA Bank, Webster Investment Services, Webster Financial Advisors and its trade name Webster Private Bank); Webster Business Credit Corp.; Webster Capital Finance, Inc.; and. What we do How does Webster Bank protect my personal information? measures that comply with federal law. These measures include computer safeguards How does Webster Bank collect my personal information? We collect your personal information, for example, when you open an account or make deposits or withdrawals from your account pay your bills or apply for a loan use your credit or debit card or other companies. sharing? Federal law gives you the right to limit only creditworthiness sh State laws and individual companies may give you additional rights to limit sharing. What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account. Webster Wealth Advisors Joint marketing and debit companies