Healthcare Management

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1 Healthcare Management Healthcare Management Certificate 1080 Clock Hours 24 Semester Credit Units (DOT: ), Medical Records and Health Information Technician Richfield University Tel: +1 (818) Owensmouth Avenue Fax: +1 (866) Canoga Park, CA United States of America Web:

2 Program Objectives Richfield College s Certificate in Health Care Management is a postsecondary certificate program has been designed for individuals who have academic background and professional experience in medical and health care related industries and plan to manage health care records and information systems using medical information records and management software applications and tools. The program is focused on the managerial skills as well as medical information records management skills and procedures with an emphasis in electronic medical records and protocols. Career Opportunities Individuals trained in Health care Management can choose from many different career paths since they have knowledge in science, business and information technology. The graduates work in a variety of settings including: healthcare facilities, consulting firms, government agencies, and insurance companies, healthcare IS/IT vendors, and pharmaceutical companies. The program with more focus on healthcare records management provides great opportunity to work as a Medical Records and Health Information Technician. Program Requirements In order to successfully complete and earn the College Diploma in Computerized Accounting/Bookkeeping, all the following criteria and requirements must be met prior to the graduation: 1. Completion of each course with a minimum of 70% (C) or higher. 2. Completion of all the required courses with a grade points average (GPA) of 70% (C) or Higher according to the list of courses in the table hereunder. 3. Payment of all tuition and fees for the program. Admission Requirements Students applying to Richfield College s Certificate in Healthcare Records Management program must have a strong academic profile coupled with impressive professional business experience. The following admissions criteria must be met before an applicant will be considered for the admission to the program: 1. Completion, submission, and approval of the application form and the supporting documents including the payment of the required fees. 2. Possession of a high school diploma or GED. Submission of official high school transcripts from a state approved high school or its equivalent. High school diplomas earned outside the United States must be evaluated and approved by Richfield College s Admissions Office before admission to any program. 3. Proficiency in English evidenced by one of the following: a. 70% or above passing score on Richfield college English Proficiency Examination(RCEPE), or b. A score of 600 or above on the paper-based Test of English as a Foreign Language(TOEFL), corresponding to a score of 100 or above on the internet-based (ibt), or c. High School Diploma or a minimum of one (1) year college education at an institution with English as its official instructional language.

3 Tests and Internship Requirements The program does not have any internship requirements. The courses require continuous assessment and examination. The specific examination and assessment requirements are included in the course syllabus for each course. Program Outline Module Code Course In-Class (hrs) Total Clock Hours Semester Credit Units OIT-201 Computer Office Applications OIT-202 Records Management MIA-202 Medical Terminology MIS-200 Management Information Systems MIA-205 Managing Healthcare Information MIA-201 Medical Office Procedures and Management MIA-203 Medical Coding and Billing MIA-206 Electronic Healthcare Records TOTAL Description of all courses:- OIT-201 Computer Office Applications This course covers the broad use of microcomputers in business offices. Designed to familiarize students with the Microsoft Office Suite, it includes the study of word processing using Word, spreadsheet software using Excel, database software using Access, and presentation software using PowerPoint, as well as Windows and integration concepts. Have a good understanding of Microsoft Office concepts and setting. Learn to work in Microsoft Windows and Office environments. Learn to use Windows, Word, Excel, Access, and PowerPoint Software. Learn integration concepts related to business applications. Learn to incorporate and to use The Internet contents in business reports. Learn about career opportunities related to business applications software. Identify, explain, and contrast a variety of peripherals, including printers, scanners, and several secondary storage devices. Describe different types of operating systems and have a basic knowledge of Windows operating System environment. Learn to develop integrated reports using different applications.

4 New Perspectives on Microsoft Office 2010, First Course, 1st Edition, Ann Shaffer Integrated Computer Application Spiral-bound By Susie H. VanHuss (Author), Connie M Forde(Author), Donna L. Woo (Author). OIT-202 Records Management This course includes the creation, maintenance, protection security, and disposition of records stored in a variety of media forms. Topics include alphabetic, geographic, subjects and numeric filing methods. Upon completion, students should be able to set up and maintain a records management system. Understand the concepts and terminology related to records management. Learn about different records management systems. Learn about alphabetic indexing rules. Learn about records management procedures and equipment. Use software to store, retrieve, maintain, and transfer records. Learn about subject and numeric records management methods. Learn the basics of geographic records management. Learn about electronic and image records. Understand the records management programs and certification. Records Management, 9th Edition. Judy Read - Portland Community university. Mary Lea Ginn - Union Institute & University, Cincinnati OH, Cengage Publishing. MIA-202 Medical Terminology This course is designed to develop medical vocabulary skills. Topics include word parts (roots, combining forms, prefixes, and suffixes), body structure, major body systems, and pharmacology. HIPAA (Health Insurance Portability and Accountability Act) guidelines and Internet research tools are also discussed. Understand the origin of medical terminology. Learn about body structure terminology. Learn about the terminology associated with The Integumentary System. Learn about the terminology associated with The Musculoskeletal System. Learn about the terminology associated with The Cardiovascular System. Learn about the terminology associated with The Respiratory System. Learn about the terminology associated with male and female productive systems. Medical Terminology: A Programmed Approach w/student CD/Flashcards/OLC, 1st Edition, Paula. Bostwick, Mc-Graw Hill Publishing, ISBN , 2008.

5 MIS -200 Management Information Systems Managers have increasing responsibility for determining their information system needs and for designing and implementing information systems that support these needs. Management information systems integrate, for purposes of information requirements, the accounting, financial, and operations management functions of an organization. This course will examine the various levels and types of software and information systems required by an organization to integrate these functions. Understand and apply core knowledge in Management Information Systems (MIS). Understand the role of non-it managers in information systems planning, systems development, and hardware and software selection. Define problems and the current environment for existing business systems in the areas of accounting, finance, marketing, and manufacturing. Use software tools such as excel and access to analyze and solve business problems. Effectively communicate to both business and IT professionals. Information Technology Project Management Book by Kathy Schwalbe. Fundamentals of Information Systems Book by Ralph Stair. Information Technology for Management Book by Efraim Turban. Management Information Systems Paperback 2010 by D P Goya. Management information systems S. Sadagopan. MIA-205 Managing Healthcare Information Course provides an overview of varied automated administrative and financial systems used in healthcare environment. Content includes terminology; essential concepts and software used for administrative, financial and relational database applications. Learn about management function in healthcare. Learn about managerial issues including training and performance in healthcare. Examine different software used in healthcare. Learn about laws and regulations in healthcare industry. Learn about healthcare workforce and their functions. Learn about healthcare facilities, documentation, and logistics. Healthcare Management, 2nd Edition. Kieran Walsh, University of Manchester. Judith Smith, Nuffield Trust, London. MIA-201 Medical Office Procedures and Management Course provides the students with the opportunities to improve their knowledge and skills in medical practice management and office procedures. Topics may include business plan development, leadership, personnel recruitment, supervision,

6 compensation and benefits, reimbursement cycle, fee analysis, legal and regulatory issues, quality improvement and risk management activities, managed care implications, accreditation and regulatory standards, marketing strategies and software applications. Different office procedures and forms are covered. Learn the basic definitions and concepts in biology. Learn to work with medical records and forms. Understand management concepts related to medical office management. Learn to perform different tasks in a medical office. Learn to interact with the patients and medical staff. Understand the basic medical procedures and policies in a medical office. Kathryn A. Booth, Total Care Programming. Leesa Whicker, CENTRAL PIEDMONT COMM COLL. Donna Jeanne Pugh, UNIV OF FLORIDA. Sharion K Thompson, BRYANT & STRATTON BOOKSTORE. MIA-203 Medical Coding and Billing This course teaches students to use a popular medical billing accounting software program. Students learn to enter patient and case information, schedule appointments, process transactions, and produce reports and patient statements. Understand about the coding fundamentals. Learn about medical terminology, anatomy, and physiology. Learn to work with different coding systems including ICD-10-CM and ICD-9-CM. Learn about CPT and HCPCS. Understand the modifiers. Learn about the coding for the evaluation and management services. Learn about coding for anesthesia services. Medical Coding Fundamentals, 1st Edition, Susan Goldsmith, Mc-Graw Hills Publishing. MIA-206 Electronic Healthcare Records Course focuses on structure of electronic health records (EHR). Content includes overview of health care industry's transitioning to electronic health record systems, components of EHR, technologies used for input into EHR, and privacy and security issues affecting access to and use of patient information. Recommended: Hands-on computer experience using software in Windows. Learn the basics of electronic medical records Systems. Understand about information sources and data standards. Learn about software for electronic health records in the physician practice/ambulatory facility.

7 Learn about electronic health records in the hospital/acute care setting. Learn about personal health records. Understand privacy, security, and legal issues and concerns in electronic health records systems. Use different software related to electronic healthcare records. Learn about transitioning from paper based records systems to electronic and digital healthcare systems. Electronic Health Records for Allied Health Careers w/student CD-ROM, 1st Edition. Susan M. Sanderson, Chestnut Hill Enterprises. Evaluation MEASURING YOUR ACQUIRED SKILLS: The acquired skills and learning are measured according to the grading criteria and rubrics outlined below. As a part of the course requirements and based on the educational assessment model adapted by the college, you are expected and are required to work on the out-of-class work (assignment, research, project, and other instructor assigned activity) a minimum of two times of the class weekly lecture time. For example for a three unit course you must document a minimum of six hours of out-of-class course related academic activities. Grading: Grade Scales: Activity Points Percent Points Percent Grade Attendance, Collaboration, and % % A Group Discussion Participation % A- Text and Online % % B+ Projects/Exercises/Assignments % % B B- Quizzes and Examinations % % % % C+ C C- Focused Projects % % % D+ D Course Project % % F Final Examination % The above grading is based on Richfield College qualitative grade Total % standards ASSESSMENT OF STUDENT PERFORMANCE: GRADING CRITERIA A = POINTS C+ = POINTS A- = C = B+ =87-89 C- = B = D+ = B- = D = 60-65

8 GENERAL GRADING GUIDELINES A = clearly stands out as excellent performance. Definitely completes all the course requirements in a superior fashion, has unusually sharp insight into material and initiates thoughtful questions, goes beyond the basic requirements of the course by incorporating additional research, sees many sides of an issue, articulates well, and writes logically and clearly; integrates ideas previously learned from this and other disciplines/courses and anticipates the next steps in the progression of ideas. B = Clearly completes all the course requirements in a professional way, grasps subject matter at a level considered to be good to very good, is an active listener and participant in class discussion, speaks and writes well, accomplishes more than the minimum requirements, and produces work in and out of class that is of high quality. C = Demonstrates a satisfactory comprehension of the subject matter, accomplishes only the minimum requirements, displays little initiative, communicates orally and in writing at an acceptable level for a graduate student, and has a generally acceptable understanding of all basic concepts. D = Quality and quantity of work in and out of class is below average, unsatisfactory and barely acceptable. F = Quality and quantity of work in and out of class is unacceptable. Note: To remain in good standing, a student must maintain a minimum cumulative GPA of 3.0 or higher. GRADING POLICIES: Grades are not negotiable. Incompletes will not be issued except in cases of a fully documented emergency and at the instructor s discretion based on each case.

Healthcare Management

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