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2 who is IST? IST ediscovery provides a full range of on-site litigation support and off-site ediscovery services that will take you from Early Case Assessment (ECA) through hosted review and litigation prep with the experience, technology and customer service you expect from the nation s leader in technology and support services. At IST, we embrace the principle of professionalism with a servant s heart. We deliver at the highest level, but never without ensuring our clients are 100% certain that our recommendation is a best-fi t for the fi rm s needs. When you choose IST you are guaranteed the following: Integrity IST cares about our clients and will work with our clients on pricing, process and workfl ow to fi t their specific needs. Experience Averaging over 12 years of experience, IST s industry experts have the know-how to build litigation support and ediscovery solutions that are both effective and adaptable. Technology IST has the infrastructure to support our clients and expand within hours to accommodate even the largest cases. IST has invested in the most sophisticated tools and technology to deliver the most accurate results with the ease of use that clients require. Orginizational Agility Since IST is a privately owned, technology and service based company, we can adjust our litigation support and ediscovery process at a moment s notice. We are not burdened by multiple layers of bureaucracy. It is our singular mission to fi nd and implement the best solution that will result in a winning decision for our clients. 1

3 what we can do for you IST s full suite of litigation and ediscovery solutions include the following: Litigation Prep Consultancy Early Case Assessment Digital Forensics Data Processing Predictive Coding Hosted Review On-site Labor for Litigation Support volume Collection Preserve Allocated & Unallocated Space Culling Keywords, Date Range, File Inclusion/Exclusion Processing Capture MetaData, Image Creation, Additional Filtering, Load File Review Searching, Foldering, Redactions, Prepare for Productions, Coding, Annotations relevance 2

4 lit prep consultancy IST s consulting team brings an average of 12 years of litigation support and ediscovery service experience to the table and provides our clients with comprehensive analysis to develop the most appropriate workfl ow utilizing a variety of the most logical and powerful tools to accomplish their ediscovery goals. Sometimes clients need a variety of powerful tools and sometimes they need a knowledgeable, experienced team. IST provides both. IST consultants implement proven methodologies to help you understand your data and defensibly cull through the initial data set to get to the documents that must be reviewed. This gives you the cultured analysis needed to determine specifi c tools and technology needed to clearly defi ne the scope of your case while cutting cost. From planning through production, our broad expertise allows us to cross all phases of the ediscovery process to address complex litigation requirements. 3

5 early case assessment IST offers our clients a variety of tools, as well as the ability to utilize Relativity as a single tool to perform Early Case Assessment (ECA), data processing, and document review, which streamlines the ediscovery processes by making documents immediately available for review after they have been processed and culled. With our ability to extract full text and metadata from hundreds of fi le formats, we can reduce the amount of data to be processed and reviewed by customizing data fi ltering to narrow the collection of potentially relevant documents. This enables us to deliver advanced keyword search capabilities, date restrictions, de-duplication, and fi le type restrictions, saving time and money while ensuring accuracy. 4

6 digital forensics IST utilizes partnerships with leading digital forensics specialists to secure acquisition of computer data, examine data to determine details such as origin and content, and present computer-based information in courts of law, all in accordance with the most recent standards for computer forensics practices. These services include: Collect and preserve digital data to ensure the chain of custody that the data represents Recover damaged/deleted/lost fi les and metadata across , instant messages, word processing documents, financial data and much, much more Identify and secure evidence, including indications of attempts to conceal, fabricate or destroy important data Review fi ndings with client via direct, non-technical reports Suggest strategies for more effective tracking of digital data and handling of digital information electronic discovery reference model Processing Preservation Information Management Identification Review Production Presentation Collection Analysis volume relevance 5

7 data processing Our tools extract full text and metadata from hundreds of fi le formats and help you narrow the universe of potentially relevant documents by delivering advanced keyword search capabilities, date restrictions, de-duplication, and fi le type restrictions. We can customize data fi ltering to match the needs of your case. By employing multiple processing platforms, we are able to utilize the most effective tool to process any given set of data, rather than being locked into a single platform which may not be optimal or cost effective for a project. Core processing attributes include: Central dashboard for monitoring progress Complete metadata and container extraction Password bank for processing encrypted fi les no Extensive error reporting Real-time status and notifi cations yes Native application imaging no Full production support Scalable infrastructure, from a single server to distributed yes processing units no Extensive reports provide a complete processing history for each document yes File type analysis De-Nist (based on updated NIST database) File Type fi ltering yes Standard and search-based processing Metadata extraction De-duplication (custodian or global) Near duplicate identifi cation and clustering threading Predictive coding Analytics Foreign language identifi cation with percentage classifi cation and ranking 6

8 partners with hosted review IST utilizes its Premium Hosting Partnership with KCURA RELATIVITY. A feature-rich, web-based platform, Relativity provides complete processing capabilities, computer-assisted review, image and native fi le review, powerful searching, diverse coding options, fl exible workfl ow capabilities, integrated productions, unicode and foreign language support, and text analytics all delivered in a highly scalable solution. Relativity Analytics Relativity Assisted Review Data Visualization Foreign Language Security Productions IST also partners with Equivio to provide predictive coding services to further narrow your data set. Equivio eliminates near-duplicates and threads and creates a seamless, easy-to-use solution for ediscovery processing and review. Equivio is fully embedded within Relativity. IST s integration with Equivio provides a comprehensive tool set for predictive analytics to categorize and prioritize documents for production, which reduces document review time while applying strict quality control practices. partners with 7

9 the IST Portal IST s proprietary web-based e-discovery Portal is your secure entry point to your electronic discovery case information.the Portal is your real-time centralized interface to view and manage all of your case details while providing an electronic workfl ow process to streamline case management. Through the IST e-discovery Portal, you will have 24/7 access to: Live Reporting Dashboard Project Status Reports Document Reviewer Status Reports Instant access to Secure FTP data transfer to IST Media data analysis Case Media tracking / Chain of Custody IST Relativity Case log-in Client work order requests Welcome to IST DISCOVER-e, First Last! LOG OUT Case Calendar Case Documentation CORPORATE HOME ADMINISTRATION CASE REPORTS CONTACT SUPPORT << BACK Case Disposition Upload Instructions View Previous Instructions Next Cancel 8

10 on-site litigation support Typical in house Litigation Support Departments struggle as litigation increases and the volume of data explodes because they tend to rely on manual processes and multiple tools that slow down ediscovery and introduce extra risk into the process. This makes it harder to deliver a high level of client satisfaction. With IST s Litigation Support and ediscovery teams, we can provide both on-site support as well as a team of knowledgeable and experienced ediscovery experts. IST provides the ediscovery tools, technology, and knowledge needed to deliver the highest quality service while keeping cost to a minimum. Relying on the strength of IST s current nationwide infrastructure gives our clients the ability to handle the largest cases while optimizing the use of not just IST s resources but our knowledge leaders as well. IST has relationships throughout the country that allow us to source for local litigation support personnel that fi t your needs. We will also apply our proven bottomup method to the staffi ng levels to ensure no position is over or under qualifi ed, or over compensated. IST has a labor base of over 1,300 current employees able to perform light litigation support. We will also apply our database of over 2,500 existing litigation support SOP s and ensure all staff are trained day one. 9

11 IST facilities management services IST is the fastest growing and largest independently owned facilities management company in the country. Since being founded in April of 1997 in Atlanta, GA we are a leader in providing outsourced facilities management and support services. IST is focused on developing the systems and processes that will create the most effi cient and cost effective solution for our customers. To achieve this, IST has created IST-Suite, our custom proprietary Web based management software allowing us to do more with less by automating previously manual processes. IST-Suite provides our employees with the tools they need to manage, track and report the day-to-day operations. IST understands that to meet and exceed your expectations, we not only have to provide the best systems, but also provide the fi nest employees. IST has formed a work environment that is fun, exciting and rewarding. This allows IST to recruit and retain the highest level of employees that are passionate about serving our customers. IST provides the following services as a part of its standard facilities management service package and performs these services for customers in every major vertical market: Copy Center Management Mail Room Management Courier Services Forms Management Kitchen Management Receptionist Services Document Management Fleet Copier Management Fax Management Facilities Maintenance Conference Room Management Shipping & Receiving Supply Management Records / File Management Scanning & Imaging Services Litigation Support Services

12 Find IST: (800) Glenwood Ave. Suite 250 Atlanta, GA 30316

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