Govern IT! Possible ways for R+D+i on Computer and Management Sciences, together
|
|
- Alfred Bruce
- 8 years ago
- Views:
Transcription
1 Govern IT! Possible ways for R+D+i on Computer and Management Sciences, together Professor Carlos Juiz Universitat de les Illes Balears UIB, Spain Industrial experience Programmer TUI ( ), Systems Analyst at Xerox ( ) University Experience Associate Professor at UIB Visiting Researcher (Universität Wien, 2003) Visiting Professor (Stanford University, 2011) IT Management and Governance Experience Vicerrector for IT ( ) IEEE Senior Member, ACM Senior Member, ITU Invited Expert, Spanish IT Governance Committee, ISACA Academic advocate 2 1
2 Govern IT is much more complex than govern other assets, because : Pressure forces from the business units seeking new solutions Low perception of IT services Uncertainty of the value of IT Undefined roles CIO / CTO IT is not just about money! 3 Successful organizations exploit the benefits of IT, through: Aligning IT strategy with business strategy Clearing IT strategy and objectives throughout the organization Providing organizational structures that facilitate the implementation of this strategy and these objectives Creating constructive relationships and effective communication Insist on the adoption and implementation of a framework for IT Governance IT supports and extends the business strategies and objectives 4 2
3 When the communication between the board and IT staff of an organization is not effective, the image the board has about IT is that they arrive always late, are expensive and not entirely competent (AT Kearney) 5 IT Governance Framework? More R+D+i on this! 6 3
4 ? 7 Governance frameworks must provide (Weill & Ross): Effective communication through Valorization of IT Layered instruments Alignment of strategy and goals with Explicit links with project portfolio and service catalog Structures of governance Defined roles Competences Determination of stakeholders 8 4
5 9 10 5
6 Project Tracking BU/IT Relation Management 12 6
7 13 7
8 15 Profit Chain of IT Value Disciplines Seguimiento Proyectos Gestión Relaciones BU/IT 16 8
9
10
11 21 PM Office IT branding Seguimiento Proyectos Gestión Relaciones BU/IT La cadena de valor de TI Disciplina de Valor 22 11
12
13 PMO Seguimiento Proyectos Gestión Relaciones BU/IT La cadena de valor de TI Disciplina de Valor 25 Waltzing with the Elephant, Toomey 26 13
14 Principles of IT: to clarify the role of IT within the business. Architecture: trying to define the requirements of integration, standardization and core businesses. Infrastructure: determining the assets that make up the services offered, permitted and shared. Need for Applications: which specifies the demands of the business units, acquiring them or develop them. Investment and prioritization of IT: to select which initiatives are funded and how much is spent on them. 27 PMO Seguimiento Proyectos Gestión Relaciones BU/IT La cadena de valor de TI Disciplina de Valor 28 14
15 IT managers have to implement the practices and processes required to maximize the value of IT to the business units. IT investments should be made based on the balance between risks and benefits within appropriate budgets. The projects are finished on time and within budget IT activities should provide the client / user trust (allowing time to market). Technical staff should improve the reputation of IT through IT product leadership. 29 The infrastructure must ensure processing, storage, security and disclosure of the organization. The infrastructure and architecture operate and support business applications and processes. IT activities include planned services, consulting and training. The trained personnel for the catalog of services is crucial to the operation of IT. Plan, develop, acquire, purchase, test and implement the infrastructure for continuous improvement of the business through IT
16 IT Operation/Services Performance and Conformance PMO Seguimiento Proyectos Gestión Relaciones BU/IT La cadena de valor de TI Disciplina de Valor
17
18 Project Portfolio Flowchart Project Portfolio Flowchart 18
19 Application IT Project Application (state 0) Date 28/10/2011, 10:22 pm Applicant Name Description Implementation of a SSO access system to corporate applications. Gradual deployment to pilot production of "Single Sign On" to have unified access to different services through the Intranet credentials. The project involves the deployment of the pilot evaluation during the last months of Recommended implementation 15/08/2012 Deadline implementation 30/11/2012 Arguments for project approval Justification Offering a step further to cover the entire cycle dynamic applications of digital identity credentials based on corporate DA. How much value does the project provide? Increase the functionality offered to the user, to obtain a single point of introduction of credentials for applications integrated corporate SSO system, during its work session. Risk of not doing the project Having a corporate identity management incomplete Beneficiaries Administration and Services Staff, Professors and Research Staff, and students, in general, all users of ICT services. Costs saving This would save users time when accessing to corporate applications. Comment Continuation of pilot project IDD01 started in ITC: Technical validation (state 1) :56 pm, technical person in charge of validation Technical Review Description Implementation of a system of unified access SSO to different corporate applications through Intranet credentials. Excluded Components Only web technology applications will be integrated into the SSO system, and its integration will be gradual. Only a subset of applications currently accessible through UIBdigital credentials will be integrated during the project development. Resolution Technical validation - Agreement Applicant: Applicant s approval (state 2) :21 pm, Applicant s Name Applicant Review Resolution Agreement and sponsorship proposal Sponsorship IT Vice rector Sponsor: Sponsorship acceptance (state 3) :03 pm, Sponsor`s Name Sponsor Review Expectations Project aligned with tactical objective 7.4. Project benefits must be clearly explained to users. Functional responsible Functional responsible name Resolution Sponsorship acceptance ITC: Functional responsible (state 5) :30, Technical Name Report back to responsible functional 19
20 Report back to responsible functional Responsible functional Resolution Functional responsible assigned ITC: Assessment (state 6) :31 pm, Technical Name Project Overview Project Code 12ILOIDG01 Project Title Establishment of a unified system of access to corporate applications. Project Description Implementation of a unified system of access Single-Sign-On, which should allow the gradual integration of the different corporate applications. The project is developed by the CAS software open, to have unified access to different services through the Intranet credentials. Program Logical Infrastructure Areas of the project (project objectives, quality criteria, personnel, project risks, ICT services affected) Project evaluation (Tasks to do, dedication (ICT team, value)) Resolution Application assessed IT Vice rector: Classification (state 7) :48 pm, IT Vice rector name IT Vice rector classification Planned Strategic Objective 7. Ensuring information security Tactical Objective 7.4 Provide a system of "unique login" applications for university management Resolution Application classified Board: Board s approval (state 8) :46 pm, IT Vice rector Name Board decision Resolution Accepted project STRATEGIC OBJECTIVES TACTICAL OBJECTIVES PROJECT CODE 1. Change organizational culture by approaching to IT governance and IT management standard 2. Progress in integrated management of the EHEA 2.5 Deployment of services for UIBdigital users 3. Develop common IT values 4. Improve use of resources to develop research and transfer 5. Improve software applications for university management and Governance processes 6. Promote institutional knowledge-based management 7.1 Define IT security policy. Dispose of a secure and available infrastructure as well as reliable and scalable architecture. 7. Improving information security 7.2 Provides a contingency plan in case of IT disaster. 7.3 Make appropriate actions to enforce compliance of National and EU laws and regulations. 7.4 Provide a system of "unique login" for users of university applications. 12ILOIDG01 8. Promote use of appropriate, ethical and supportive of IT 20
21 STRATEGIC OBJECTIVE 7: Improving information security TACTICAL OBJECTIVES TOTAL Planned Subjected to availability Unplanned TOTAL STRATEGIC OBJECTIVES 0 (Unaligned) TOTAL Planned Subjected to availability Unplanned TOTAL
22 ISACA COBIT 5: Enabling Processes, ISBN United States of America
23
24
25 ISO framework and COBIT5 BSC Congreso Académico ITGSM13 Diapositiva 49 ISO framework and COBIT5 BSC Congreso Académico ITGSM13 Diapositiva 50 25
26 ISO framework and COBIT5 BSC Congreso Académico ITGSM13 Diapositiva 51 ISO framework and COBIT5 BSC Congreso Académico ITGSM13 Diapositiva 52 26
27 Governance Structures Strategy Alignment Commmunication Corporate Strategy CIO Office Relationship Management BU/TI Personal TI PMO y Operación Rendimiento y Conformidad Seguimiento Proyectos Gestión Relaciones BU/IT La cadena de valor de TI Disciplina de Valor 5 Governance decisions Performance and Conformance Personnel and IT Services/Operation ISO/IEC COBIT 5 and IT Value Project tracking/pmo IT branding 53? 54 27
28 Personal TI PMO y Operación Rendimiento y Conformidad Seguimiento Proyectos Gestión Relaciones BU/IT La cadena de valor de TI Disciplina de Valor 55 The governance framework should highlight what is IT: Support: infrastructure and architecture. Link: connect various business activities. Competition: raise levels of efficiency. Added value: enhance the value of a product or service. Innovation: How can be applied in the business of the company. Productivity: adjust the size of the business. Transformation: tasks, people, structure and technology are closely linked, changes in one dimension make an impact on others. Alignment: with the institution/corporate strategy Service: to the clients/citizens/taxpayers 28
29 Juiz, C.: New engagement model of IT Governance and IT Management for the communication of the IT value at enterprises - Communications in Computer and Information Science Proceedings of Digital Enterprise and Information Systems, Volumen: 194 Páginas, inicial: 129 final: 144 Año: 2011 ISSN: Juiz, C.: Business/IT Alignment through the Project Portfolio Approval Process as IT Governance Instrument - Procedia Social and Behavioral Sciences Año: 2012 ISSN: Juiz, C.; Gómez, M.; Barceló, M.I.: Implementing Business/IT Projects Alignment through the Project Portfolio Approval Process - Lecture Notes in Electrical Engineering Volumen: 180 Páginas, inicial: 1 final: 8 Año: 2012 ISSN: Vicens, J.; Pérez, C.; Jiménez, J.; Juiz, C.: Una herramienta simple para la implementación del Alineamiento en el Gobierno de las Tecnologías de la Información y las Comunicaciones (TIC): IV International Congress: 'Evolving from IT Service Management to IT Governance'Año: 2009 ISBN: Vicens, J.; Jiménez, J.; Pérez, C.; Juiz, C.: AlineaTIC: A Tiny Tool for IT Governance Aligment at Universities, Proceedings EUNIS'09, Servizo de Publicacións e Intercambio Científico, Universidade de Santiago de Compostela Volumen: 148 Páginas, inicial: 60 final: 61 Año: 2009 ISBN:
30 Juiz, C.; Vicens, J.; Melia, M.: A new model for the communication of IT value coming from IT Governance and IT Management, ITGSM V International Congress on IT Governance and Service Management: 'Proposals for Tough Economics Times' Año: 2010 Juiz, C.: Decisiones relacionadas con las TI: qué decidir? quién decide?, Libro: Gobierno de las TI para universidades, Conferencia de Rectores de las Universidades Españolas (CRUE),Fernández, A.; Llorens, F. (eds.) Páginas, inicial: 89 final: 102 Año: 2011 ISBN: Melià, M.; Vicens, J.; Juiz, C.: AlineaTIC v2: New features for ICT Governance and ICT Management at Universities, Libro: University Information Systems, Selected Problems, Editorial: DIFIN Páginas, inicial: 193 final: 208 Año: 2010 ISBN: Juiz, C.; Barceló, M.I.; Gómez, M.: Project Portfolio Approval Process, a case of study of a Mechanism for Implementing IT governance at Universities, Proceedings EUNIS'12, Universidade de Trás-os-Monte e Alto Douro Páginas, inicial: 103 final: 104 Año: 2010 ISBN: Fernández, A.; Barro, S.; Llorens, F.; Juiz, C.: SEGUNDA FASE DEL PROYECTO DE ARRANQUE DEL GOBIERNO DE LAS TI EN EL SUE, Libro: UNIVERSITIC 2012: Descripción, gestión y gobierno de las TI en el Sistema Universitario Español, Conferencia de Rectores de las Universidades Españolas (CRUE) Páginas, inicial: 88 final: 114 Año: 2012 ISBN: Grazie mille! cjuiz@uib.es Web: Linkedin: Carlos Juiz 30
GOVERNANCE OF INFORMATION TECHNOLOGY IN HIGHER EDUCATION
GOVERNANCE OF INFORMATION TECHNOLOGY IN HIGHER EDUCATION SPANISH ASSOCIATION OF UNIVERSITY RECTORS CONFERENCIA DE RECTORES DE LAS UNIVERSIDADES ESPAÑOLAS Information Technology (IT) has become critical
More informationPilot Project for Implementing Corporate Governance of IT
Pilot Project for Implementing Corporate Governance of IT Antonio Fernández 1, José P. Gumbau 2 and Faraón Llorens 3 1 Dpto. Lenguajes y Computación, Universidad de Almería, Crta. Sacramento s/n La Cañada
More informationAn IT Governance Framework for Universities in Spain
An IT Governance Framework for Universities in Spain Antonio Fernández 1 and Faraón Llorens 2 1 Dpto. Lenguajes y Computación, Universidad de Almería, Crta. Sacramento s/n La Cañada de San Urbano, 04120
More informationEVALUATION FRAMEWORK FOR SERVICE CATALOG MATURITY IN INFORMATION TECHNOLOGY ORGANIZATIONS
EVALUATION FRAMEWORK FOR SERVICE CATALOG MATURITY IN INFORMATION TECHNOLOGY ORGANIZATIONS Carlos Moreno Martínez Information Systems Department, Universidad Europea de Madrid Spain Email: 20839394@live.uem.es
More informationSales Management Main Features
Sales Management Main Features Optional Subject (4 th Businesss Administration) Second Semester 4,5 ECTS Language: English Professor: Noelia Sánchez Casado e-mail: noelia.sanchez@upct.es Objectives Description
More informationEnabling IT Performance & Value with Effective IT Governance Assessment & Improvement Practices. April 10, 2013
Enabling IT Performance & Value with Effective IT Governance Assessment & Improvement Practices April 10, 2013 Today's Agenda: Key Topics Defining IT Governance IT Governance Elements & Responsibilities
More informationUNIVERSIDAD PONTIFICIA COMILLAS FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
UNIVERSIDAD PONTIFICIA COMILLAS FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION List of Subjects by Department 14-15 DEPARTAMENTO DE ECONOMÍA - DEPARTAMENT OF ECONOMICS Análisis de la Coyuntura Analysis
More informationOrganizational agility through project portfolio management. Dr Catherine P Killen University of Technology, Sydney (UTS)
Organizational agility through project portfolio management Dr Catherine P Killen University of Technology, Sydney (UTS) Acerca del Autor Catherine Killen es profesor en la Universidad Tecnología de Sídney
More informationHow To Teach A Security Manager
ISACA: Certified Information Security Manager Certification Training Certified Information Security Manager (CISM) DESCRIPCIÓN: El programa de certificación CISM (Certified Information Security Manager)
More informationPh.D. in Philosophy (History and Geography), Universidad Autónoma, Madrid, 1994
Juan Carlos Ocaña Head of the Bilingual Section IES Parque de Lisboa Alcorcón (Spain) E-mail: historiasiglo20@yahoo.es Web site: http://www.historiasiglo20.org ACADEMIC PREPARATION: Ph.D. in Philosophy
More informationUsing COSO Small Business Guidance for Assessing Internal Financial Controls
Using COSO Small Business Guidance for Assessing Internal Financial Controls By János Ivanyos, Memolux Ltd. (H), IIA Hungary Introduction New generation of general models referring to either IT or Internal
More informationCurriculum Reform in Computing in Spain
Curriculum Reform in Computing in Spain Sergio Luján Mora Deparment of Software and Computing Systems Content Introduction Computing Disciplines i Computer Engineering Computer Science Information Systems
More informationPractical Approaches to Achieving Sustainable IT Governance
Practical Approaches to Achieving Sustainable IT Governance Beyond Mandates: Getting to Sustainable IT Governance Best Practices Agenda IT Governance Definition IT Governance Principles IT Governance Decisions
More informationGOVERNING INFORMATION SECURITY IN CONJUNCTION WITH COBIT AND ISO 27001
1 GOVERNING INFORMATION SECURITY IN CONJUNCTION WITH COBIT AND ISO 27001 Tolga MATARACIOGLU 1 and Sevgi OZKAN 2 1 TUBITAK National Research Institute of Electronics and Cryptology (UEKAE), Department of
More informationRethinking and reshaping Organizational systems in time of changes: The Process of Risk Management in Istat. Fabrizio Rotundi.
Rethinking and reshaping Organizational systems in time of changes: The Process of Risk Management in Istat Fabrizio Rotundi Directorate general Head of Coordination Office for the implementation and innovation
More informationCLASSIFICATION SPECIFICATION FORM
www.mpi.mb.ca CLASSIFICATION SPECIFICATION FORM Human Resources CLASSIFICATION TITLE: POSITION TITLE: (If different from above) DEPARTMENT: DIVISION: LOCATION: Executive Director Executive Director, Information
More informationIMPLEMENTATION OF HIGH-PERFORMANCE SECURITY MANAGEMENT PROCESSES
IMPLEMENTATION OF HIGH-PERFORMANCE SECURITY MANAGEMENT PROCESSES OBJECTIVES This course is specifically designed to improve your skills as an information security manager. Using O-ISM3 as a framework,
More informationBased on 2008 Survey of 255 Non-IT CEOs/Executives
Based on 2008 Survey of 255 Non-IT CEOs/Executives > 50% Ranked ITG as very important > 75% of businesses consider ITG to be an integral part of enterprise governance, but the overall maturity level is
More informationITIL Service Lifecycles and the Project Manager
1 ITIL Service Lifecycles and the Project Manager The intersection of IT Service and Project Delivery Presented to: Kansas City Mid-America PMI Chapter Mark Thomas January 17, 2011 1 Agenda 2 Introduction
More informationBeyond Mandates: Getting to Sustainable IT Governance Best Practices. Steve Romero PMP, CISSP, CPM IT Governance Evangelist
Beyond Mandates: Getting to Sustainable IT Governance Best Practices Steve Romero PMP, CISSP, CPM IT Governance Evangelist Agenda > IT Governance Definition > IT Governance Principles > IT Governance Decisions
More informationCSR in the banking sector
II Congreso Científico Profesional en innovación en finanzas Bilbao, 9 y 10 de Julio 2014 CSR in the banking sector Prof. Dr. CAMILO PRADO ROMÁN Profa. Dra. SANDRA ESCAMILLA SOLANO Profa. Dra. PAOLA PLAZA
More informationThe role of Information Governance in an Enterprise Architecture Framework
The role of Information Governance in an Enterprise Architecture Framework Richard Jeffrey-Cook, MBCS, CITP, FIRMS Head of Information and Records Management In-Form Consult Ltd, Cardinal Point Park Road,
More informationTeaching guide ECONOMETRICS
Teaching guide ECONOMETRICS INDEX CARD Subject Data Código Titulación Nombre Carácter Ciclo 1313.- Grado en Administración y Dirección de Empresas, Mención Creación y Dirección de Empresas, Itinerario
More informationTitulación 1313.- Grado en Administración y Dirección de Empresas, Mención Creación y Dirección de Empresas, Itinerario Emprendedores.
Guía Docente Foundations of Market Research FICHA IDENTIFICATIVA Datos de la Asignatura Código 36267 Titulación 1313.- Grado en Administración y Dirección de Empresas, Mención Creación y Dirección de Empresas,
More informationProject Management Office Charter
Old Dominion University Office of Computing and Communication Services Project Management Office Charter Version: 1.0 Last Update: February 18, 2010 Created By: Anthony Fox, PMP OCCS Project Management
More informationRevista Facultad de Ingeniería Universidad de Antioquia ISSN: 0120-6230 revista.ingenieria@udea.edu.co Universidad de Antioquia Colombia
Revista Facultad de Ingeniería Universidad de Antioquia ISSN: 0120-6230 revista.ingenieria@udea.edu.co Universidad de Antioquia Colombia Féliz-Sánchez, Alleinni; Calvo-Manzano, Jose Antonio Comparison
More informationSpain: ICT R&D and participation to FP7
Spain: ICT R&D and participation to FP7 Research & Development expenditure in ICT In 2011, public support for ICT R&D (ICT GBAORD) in Spain was 686.7M, roughly 9% of total public funding for R&D, which
More informationUNIVERSIDAD PONTIFICIA COMILLAS FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION
UNIVERSIDAD PONTIFICIA COMILLAS FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION List of Subjects by Department 15-16 DEPARTAMENTO DE ECONOMÍA - DEPARTMENT OF ECONOMICS Análisis de la Coyuntura Analysis
More informationStrategic Planning. Key Initiative Overview
David Aron Research Vice President This overview provides a high-level description of the Strategic Planning Key Initiative. IT leaders can use it to create strategies that help the business win, and change
More informationIT Governance Issues in Korean Government Integrated Data Center 1
IT Governance Issues in Korean Government Integrated Data Center 1 Mokpo National University, silee@mokpo.ac.kr Abstract Korean government established the GIDC (Government Integrated Data Center) as a
More informationIngeniería de Software & Ciclos de Vida. Luis Carlos Díaz Miguel Torres Julián Rodriguez
Ingeniería de Software & Ciclos de Vida Luis Carlos Díaz Miguel Torres Julián Rodriguez Ingeniería de Software Personas Tecnología Producto Proceso 24-Ene-07 Msc. Luis Carlos Díaz 2 Costos 24-Ene-07 Msc.
More informationCRM techniques for analyzing client profiles in tourism promotion web sites
CRM techniques for analyzing client profiles in tourism promotion web sites Abstract José L. Caro a, Antonio Carrillo a, Andrés Aguayo a, Sergio Gálvez a and Antonio Guevara a, a Lenguajes y Ciencias de
More informationEA vs ITSM. itsmf 15.4.2014
EA vs ITSM itsmf 15.4.2014 EA vs ITSM SH Needs Business Goals 2 GOVERNANCE EVALUATE PLANNING ITSM IMPROVING OPERATING Business Programs Projects DEVELOPING EA IMPLEMENTING What is an enterprise in the
More informationCOBIT Helps Organizations Meet Performance and Compliance Requirements
DISCUSS THIS ARTICLE COBIT Helps Organizations Meet Performance and Compliance Requirements By Sreechith Radhakrishnan, COBIT Certified Assessor, ISO/IEC 20000 LA, ISO/IEC 27001 LA, ISO22301 LA, ITIL Expert,
More informationICAO State Safety Programme (SSP) Introduction
State Safety Programme (SSP) Introduction Aerodrome Safety Management System (SMS) Implementation Workshop Activity of GREPECAS Project F1 Mexico City, Mexico, 18-21 March 2014 Eduardo Chacin Flight Safety
More informationIntelligent Systems to Assist in Cytological Diagnosis and to Train Cytotechnics TIN2004-07236
Jornadas de Seguimiento de Proyectos, 2007 Programa Nacional de Tecnologías Informáticas Intelligent Systems to Assist in Cytological Diagnosis and to Train Cytotechnics TIN2004-07236 Jose Manuel Zurita
More informationEnterprise and Process Architecture Patterns
Introduction Oscar Barros and Cristian Julio For more than 30 years, many authors have attempted to synthesize the knowledge about how an enterprise should structure its business processes, the people
More informationISSA Guidelines on Master Data Management in Social Security
ISSA GUIDELINES ON INFORMATION AND COMMUNICATION TECHNOLOGY ISSA Guidelines on Master Data Management in Social Security Dr af t ve rsi on v1 Draft version v1 The ISSA Guidelines for Social Security Administration
More information2. The importance of needs analysis: brief review of the literature on the topic
The importance of needs analysis in syllabus and course design. The CMC_E project: a case in point Lidia Gómez García - Universidade de Santiago de Compostela ABSTRACT This paper presents the results of
More informationWhite Paper. Comparison of ISO/IEC 20000 with ASL and BiSL
White Paper Comparison of ISO/IEC 20000 with ASL and BiSL Both ISO/IEC 20000 and ASL offer guidance for IT Service Providers, ISO/IEC 20000 giving broad guidance for IT Service Management and ASL focusing
More informationEnabling Information PREVIEW VERSION
Enabling Information These following pages provide a preview of the information contained in COBIT 5: Enabling Information. The main benefit of this publication is that it provides COBIT 5 users with a
More informationCLOUD SECURITY THROUGH COBIT, ISO 27001 ISMS CONTROLS, ASSURANCE AND COMPLIANCE
CLOUD SECURITY THROUGH COBIT, ISO 27001 ISMS CONTROLS, ASSURANCE AND COMPLIANCE Indranil Mukherjee Singapore ISC Pte Ltd Session ID: CLD T02 Session Classification: Intermediate Cloud Computing from a
More informationMaría Laura Mosqueda Tablante
María Laura Mosqueda Tablante Strategy consultant at Rooter and Co-Founder LeKAdvisor.com Summary Thinking big and focus on key inputs for successful business outcomes and social impact projects related
More informationIT governance in Brazil:
Article IT governance in Brazil: does it matter? Authors Prof. Dr. Guilherme Lerch Lunardi, Universidade Federal do Rio Grande (FURG), Brazil. IT governance in Brazil Prof. Dr. Joâo Luiz Becker, Universidade
More informationPOLICY AND PROCEDURES OFFICE OF STRATEGIC PROGRAMS. CDER Informatics Governance Process. Table of Contents
CENTER FOR DRUG EVALUATION AND RESEARCH MAPP 7600.8 Rev. 1 POLICY AND PROCEDURES OFFICE OF STRATEGIC PROGRAMS CDER Informatics Governance Process Table of Contents PURPOSE...1 BACKGROUND...1 POLICY...2
More information240EO036 - Business Project Management
Coordinating unit: 240 - ETSEIB - Barcelona School of Industrial Engineering Teaching unit: 736 - PE - Department of Engineering Design Academic year: Degree: 2015 MASTER'S DEGREE IN MANAGEMENT ENGINEERING
More informationIRM CERTIFICATE AND DIPLOMA OUTLINE SYLLABUS
IRM CERTIFICATE AND DIPLOMA OUTLINE SYLLABUS 1 Module 1: Principles of Risk and Risk Management Module aims The aim of this module is to provide an introduction to the principles and concepts of risk and
More informationState of Michigan Department of Technology, Management & Budget
State of Michigan Department of Technology, Management & Budget Information, Communications and Technology (ICT) Strategy Technical Advisory Services Prepared for: Deliverable F Road Map 24 February 2012
More informationLink. Links. Links. Links. Network. Links. Currículum - Portafolio. Content. Community. Community. Online. Feedback. Feedback. Twitter.
Username manager Facebook Currículum - Portafolio manager Facebook Comunication CV Username manager Facebook manager Facebook Comunication Facebook Comunication Información Personal Soy Periodista y Comunicador
More informationStrategies to Reduce Defects in Floor and Wall Tiles; Application of Continuous Improvement Processes
Strategies to Reduce Defects in Floor and Wall Tiles; Application of Continuous Improvement Processes P. Del Solar and M. Del Río Abstract Continuous improvement is a key element in any business strategy,
More informationSOA: The missing link between Enterprise Architecture and Solution Architecture
SOA: The missing link between Enterprise Architecture and Solution Architecture Jaidip Banerjee and Sohel Aziz Enterprise Architecture (EA) is increasingly being acknowledged as the way to maximize existing
More informationIT Governance using COBIT implemented in a High Public Educational Institution A Case Study
IT Governance using COBIT implemented in a High Public Educational Institution A Case Study JORGE RIBEIRO 1, RUI GOMES 2 School of Technology and Management Polytechnic Institute of Viana do Castelo Avenida
More informationProcurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire. P3M3 Project Management Self-Assessment
Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire P3M3 Project Management Self-Assessment Contents Introduction 3 User Guidance 4 P3M3 Self-Assessment Questionnaire
More information220514 - Supply Chain Management
Coordinating unit: 220 - ETSEIAT - Terrassa School of Industrial and Aeronautical Engineering Teaching unit: 732 - OE - Department of Management Academic year: Degree: 2015 MASTER'S DEGREE IN MANAGEMENT
More informationCurriculum Vitae. Transport Engineer (Bsc.), Pontificia Universidad Católica de Valparaíso, 1998.
Curriculum Vitae 1 Personal Information Name : Miguel Ángel Vargas Román. Date of Birth : 27th October 1971. Citizenship: Chilean. Address : 253 Manuel Rodríguez Sur, Santiago, Chile Fone : +56-2-6762252.
More informationMichaerlys Marreo-Oviedo Universidad Central Marta Abreu de Las Villas Santa Clara, Villa Clara, Cuba E-mail: michaerlys@uclv.edu.
EVALUATION OF MANAGEMENT CONTROL SYSTEMS IN TACTICAL- OPERATIONAL LEVELS: AHP APPLICATION Alina Díaz-Curbelo Universidad Central Marta Abreu de Las Villas Santa Clara, Villa Clara, Cuba E-mail: alinadc@uclv.edu.cu
More informationISO Strategic Plan 2011-2015. Solutions to Global Challenges
ISO Strategic Plan 2011-2015 Solutions to Global Challenges ISO the International Organization for Standardization ISO has a membership of 163* national standards bodies from countries large and small,
More informationA Business Analysis Perspective on Business Process Management
A Business Analysis Perspective on Business Process Management October 2013 Discussion Points! Why have Roles?! What is Business Analysis?! Who is the Business Analyst?! Business Analysis & Business Process
More informationInternational Diploma in Risk Management Syllabus
International Diploma in Risk Management Syllabus Module 1: Principles of Risk and Risk Management The aim of this module is to provide an introduction to the principles and concepts of risk and risk management.
More informationRELATIONSHIP BETWEEN THE PEDAGOGICAL VARIABLES OF COACHING A MINI-BASKETBALL TEAM
Revista de Psicología del Deporte 2009. Vol. 18 - suppl., pp. 319-323 ISSN: 1132-239X Universitat de les Illes Balears Universitat Autònoma de Barcelona RELATIONSHIP BETWEEN THE PEDAGOGICAL VARIABLES OF
More informationHow to Design and Manage ITIL
www.ijcsi.org 185 Towards a pooling of ITIL V3 and COBIT Samir BAHSANI 1, Abdelaali HIMI 2, Hassan MOUBTAKIR 3 and Alami SEMMA 4 1 Department of Mathematics and Computer Science, Faculty of Science and
More informationApplying Integrated Risk Management Scenarios for Improving Enterprise Governance
Applying Integrated Risk Management Scenarios for Improving Enterprise Governance János Ivanyos Trusted Business Partners Ltd, Budapest, Hungary, ivanyos@trusted.hu Abstract: The term of scenario is used
More informationSound Transit Internal Audit Report - No. 2014-3
Sound Transit Internal Audit Report - No. 2014-3 IT Project Management Report Date: Dec. 26, 2014 Table of Contents Page Background 2 Audit Approach and Methodology 2 Summary of Results 4 Findings & Management
More informationIBM Rational Dónde estamos? Adónde vamos?
IBM Rational Dónde estamos? Adónde vamos? IBM Software Group Antonio Rodríguez IBM Rational Leader for Spain, Portugal, Greece & Israel DONDE ESTAMOS? 2 2 IBM Rational en Social Media Información al instante
More informationAn ISO Compliant and Integrated Model for IT GRC (Governance, Risk Management and Compliance)
An ISO Compliant and Integrated Model for IT GRC (Governance, Risk Management and Compliance) Nicolas Mayer 1, Béatrix Barafort 1, Michel Picard 1, and Stéphane Cortina 1 1 Luxembourg Institute of Science
More informationValther Galván Ponce de León. V. Galván Ponce de León. Universidad Iberoamericana
Success case - reinventing communications through the implementation of cisco unified communications in a bank of niche. Innovative response to the growing demand for communications, offering corporate
More informationMeasuring IT Governance Maturity Evidences from using regulation framework in the Republic Croatia
Measuring IT Governance Maturity Evidences from using regulation framework in the Republic Croatia MARIO SPREMIĆ, Ph.D., CGEIT, Full Professor Faculty of Economics and Business Zagreb, University of Zagreb
More informationAndrés Leiva Araos andres.leiva@telefonica.com @ALeivaAraos @Tidchile. An open platform for the IoT in Chile Congreso TIC 2015
Andrés Leiva Araos andres.leiva@telefonica.com @ALeivaAraos @Tidchile An open platform for the IoT in Chile Congreso TIC 2015 Internet: a transformation engine. 40.000 M 1 But the amount of data is so
More informationMaximizing Your IT Value with Well-Aligned Governance August 3, 2012
Maximizing Your IT Value with Well-Aligned Governance August 3, 2012 6 th Annual SoCal Excellence in Service Management Conference Your Presenter: Jason Brucker Associate Director within Protiviti's IT
More informationla Caixa predoctoral contracts at UIB
la Caixa predoctoral contracts at UIB Obra Social La Caixa, with the firm willingness to contribute to the enhancement of the human potential existing in his area of activity, and fully aware of the great
More informationSITA Service Management Strategy Implementation. Presented by: SITA Service Management Centre
SITA Service Management Strategy Implementation Presented by: SITA Service Management Centre Contents What is a Service? What is Service Management? SITA Service Management Strategy Methodology Service
More informationEnterprise Architecture Review
Enterprise Architecture Review Arquitectura multivapa mediante Ajax y ORM Héctor Arturo Flórez Fernández * Fecha de recepción: octubre 29 de 2010 Fecha de aceptación: noviembre 23 de 2010 Abstract Enterprise
More informationSolutions. Master Data Governance Model and the Mechanism
Solutions Master Data Governance Model and the Mechanism Executive summary Organizations worldwide are rapidly adopting various Master Data Management (MDM) solutions to address and overcome business issues
More informationBCS Specialist Certificate in Business Relationship Management Syllabus. Version 1.9 March 2015
BCS Specialist Certificate in Business Relationship Management Syllabus Version 1.9 March 2015 BCS Specialist Certificate in Business Relationship Management Syllabus Contents Change History... 2 Rationale...
More informationUniversity of Michigan Medical School Data Governance Council Charter
University of Michigan Medical School Data Governance Council Charter 1 Table of Contents 1.0 SIGNATURE PAGE 2.0 REVISION HISTORY 3.0 PURPOSE OF DOCUMENT 4.0 DATA GOVERNANCE PROGRAM FOUNDATIONAL ELEMENTS
More informationProject Management Office (PMO) Charter
Project Management Office (PMO) Charter Information & Communication Technologies 10 January 2008 Information & Communication Technologies Enterprise Application DISCLAIMER Services Project Management Office
More informationPreliminary Reference Guide for Software as a Service (SaaS)
Preliminary Reference Guide for Software as a Service (SaaS) for the evaluation of the service providers' software development process Maiara Heil Cancian Florianópolis, March/2009 About the author Maiara
More informationGreen Corridors and TEN-T Policy Planning Sara Fozza Project Manager - Sustainable Logistics - D'Appolonia S.p.A Humberto Moyano Director de I+D Autoridad Portuaria de Gijón. Content of the presentation
More informationEvaluation of an exercise for measuring impact in e-learning: Case study of learning a second language
Evaluation of an exercise for measuring impact in e-learning: Case study of learning a second language J.M. Sánchez-Torres Universidad Nacional de Colombia Bogotá D.C., Colombia jmsanchezt@unal.edu.co
More information71. Art Libraries. Key words: content-management, web 2.0, social web, content syndication.
Date submitted: 14/05/2010 Development of an open-source content-management system for documentary art heritage Elena Roseras Carcedo Library and Documentation Department Manager ARTIUM, Basque Centre-Museum
More informationAlessandro Comai. Ph.D. Candidate ESADE Business School, University Ramon Lull. Updated the 11of May 2005
Alessandro Comai Ph.D. Candidate ESADE Business School, University Ramon Lull Updated the 11of May 2005 Alessandro Comai. Licenciado en Ingeniería Industrial (BSc.Honor), MBA por la Universidad Pompeu
More informationAn Introduction to SharePoint Governance
An Introduction to SharePoint Governance A Guide to Enabling Effective Collaboration within the Workplace Christopher Woodill Vice President, Solutions and Strategy christopherw@navantis.com 416-477-3945
More informationMBA MASTER S DEGREE IN SPORTS MANAGEMENT**
** Type of Graduate Degree: Officially accredited Master s Degree Length of Study: 60 ECTS credits Study Option : Campus-based Location: La Moraleja Campus of the Universidad Europea de Madrid, Santiago
More informationGuidance for ISO liaison organizations Engaging stakeholders and building consensus
Guidance for ISO liaison organizations Engaging stakeholders and building consensus ISO in brief ISO is the International Organization for Standardization. ISO has a membership of 163* national standards
More informationProject Portfolio Management
Feature Aarni Heiskanen, LJK, is a partner at Thinking Business Group. He has 10 years of experience in strategic portfolio management and has consulted for several global organizations. Heiskanen is a
More informationSpeech understanding in dialogue systems
Speech understanding in dialogue systems Sergio Grau Puerto sgrau@dsic.upv.es Departament de Sistemes Informàtics i Computació Universitat Politècnica de València Sergio Grau Puerto. Carnegie Mellon: June
More informationSIGMA CRIS: SCIENTIFIC OUTPUTS, INTEGRATION AND INTEROPERABILITY
SIGMA CRIS: SCIENTIFIC OUTPUTS, INTEGRATION AND INTEROPERABILITY From an On-Premise solution to service model for SIGMA CONSORTIUM Jordi Cuní Chief Information Officer SIGMA AIE EUNIS 2015 SIGMA AIE SIGMA
More informationIT Security Offering Information Systems Security
IT Security Offering Information Systems Security Who are we? NewPoint is a young, dynamic and modern multinational consulting company with a successful trackrecord and a team of multi-discipline IT professionals.
More informationSolutions Master Data Governance Model and Mechanism
www.pwc.com Solutions Master Data Governance Model and Mechanism Executive summary Organizations worldwide are rapidly adopting various Master Data Management (MDM) solutions to address and overcome business
More informationA Coordination Protocol for Higher Education Degrees
A Coordination Protocol for Higher Education Degrees Andrés Terrasa, Eduardo Vendrell, and Emilio Sanchis Universidad Politécnica de Valencia, aterrasa@dsic.upv.es, even@isa.upv.es, esanchis@dsic.upv.es
More informationPROJECT MANAGEMENT TEACHING IN ENGINEERING HIGHER EDUCATION: A NEW PERSPECTIVE FOR DEVELOPING COMPETENCIES
PROJECT MANAGEMENT TEACHING IN ENGINEERING HIGHER EDUCATION: A NEW PERSPECTIVE FOR DEVELOPING COMPETENCIES De los Ríos, I. Ortíz, I. Díaz-Puente, J.M. Universidad Politecnica de Madrid Abstract This paper
More informationRoles, Activities and Relationships
and in COBIT 5 Objective: Value Creation Benefits Realisation Risk Resource Enablers Scope Roles, Activities and Relationships Source: COBIT 5, figure 8 Key Roles, Activities and Relationships Roles, Activities
More informationMapping COBIT 5 with IT Governance, Risk and Compliance at Ecopetrol S.A. By Alberto León Lozano, CISA, CGEIT, CIA, CRMA
Volume 3, July 2014 Come join the discussion! Alberto León Lozano will respond to questions in the discussion area of the COBIT 5 Use It Effectively topic beginning 21 July 2014. Mapping COBIT 5 with IT
More informationinnovation for society impulse
innovation for society CaixaImpulse Programme Rules for Participation 2015 INDEX 0 1 2 3 4 5 6 7 8 9 10 11 12 Preamble CaixaImpulse programme Object of the call of proposals Programme beneficiaries Action
More informationUNIVERSIDAD LOYOLA ANDALUCÍA
UNIVERSIDAD LOYOLA ANDALUCÍA CAMPUS CORDOBA 2 ND SEMESTER / SPRING SEMESTER LIST OF AVAILABLE SUBJECTS Here you will find the academic offer available in each Bachelor s degree programme (Campus Cordoba):
More informationSystematic improvement of IT processes. Application of CMMI.DEV in implementation of ERP
6th International Conference on Industrial Engineering and Industrial Management. XVI Congreso de Ingeniería de Organización. Vigo, July 18-20, 2012 Systematic improvement of IT processes. Application
More informationTen Steps to Comprehensive Project Portfolio Management Part 8 More Tips on Step 10 By R. Max Wideman Benefits Harvesting
August 2007 Ten Steps to Comprehensive Project Portfolio Management Part 8 More Tips on Step 10 By R. Max Wideman This series of papers has been developed from our work in upgrading TenStep's PortfolioStep.
More information