2 THE BENEFITS OF USING JENNIFER Integrated Performance Monitoring JENNIFER provides comprehensive and integrated performance monitoring through its many dashboard views, which include Realuser Monitoring and Real-time Topology. Service Availability JENNIFER analyzes statistical data regarding system resources, application performance and errors with a view to achieving continuous and optimal service availability. Fast Problem Troubleshooting JENNIFER s continuous monitoring helps with rapid detection and troubleshooting of performance problems. That can help prevent the problems from affecting service availability later. Improved Customer Satisfaction Minimizing system downtime and improving overall performance at the application and system levels greatly improves customer satisfaction.
3 APPLICATION PERFORMANCE MANAGEMENT Monitor Application Performance Intelligently with JENNIFER. JENNIFER is a performance management solution for monitoring and analyzing performance at each stage of the lifecycle: development, testing, launch, operations, and stabilization of applications. It has powerful features such as real-time monitoring of services and resources, performance and fault analysis, reporting, etc. Real-time monitoring and X-View help clients to handle application management tasks more quickly and efficiently. Application Performance Management (APM)? Application Performance Management (APM) is a system management methodology that focuses on monitoring and managing application software performance and service utilization. It includes real user monitoring, deep dive application component monitoring, transaction monitoring, and analytics. It is a critical function managed by DevOps, IT operation, application teams, developers, support teams, business managers, and other application professionals.
4 JENNIFER s topology view is a key feature enabling visualization of Web systems across the whole enterprise. JENNIFER provides effective monitoring of the Web application server (WAS) in a black box fashion. In fact, it enables monitoring of each transaction that takes place in the WAS. JENNIFER s advanced capabilities include monitoring of transactions in the DB, external services, HTTP server, and other subsystems associated with the WAS. Using active service data for subsystems and response time data, it is possible to intuitively monitor the locations of bottlenecks. For example, it is possible to monitor whether load balancing is achieved by database (DB) dualization. This enables you to head off faults before they happen. It is possible to intuitively analyze all transactions executed in a subsystem through X-View.
5 Monitoring of Large-scale Sites by Grouping Large-scale Web systems use a lot of instances to execute the same service. It is possible to monitor the instances through real-time grouping. It is possible to monitor increases and decreases in the number of instances in real time. If instances do not increase in response to traffic, it is possible to handle the situation through the auto-scaling feature. The performance of a web service is no longer measured in terms of hardware and software usage alone. Customer satisfaction is fast becoming a key performance indicator across virtually all industries, and web services are not immune to this movement. Companies are looking to monitor accurately what customers are experiencing when they use the services, so that they can make improvements to the process and achieve higher levels of customer satisfaction. To answer this need, JENNIFER now offers a real-user monitoring (RUM) feature. JENNIFER measures transaction response time from browser to server, providing a detailed analysis of the application s performance as it traces a user activity path employing the web service.
6 Real-Time Active Service Monitoring Real-Time Active service monitoring provides speed meter graphs for all processes by which user requests are handled, from immediately after the request hits the Web application server. It is possible to monitor information on transaction execution status, including which transactions are not yet processed, which users are suffering response delay, and which SQL query is currently executing. JENNIFER X-View X-View is a chart, developed by JenniferSoft, which visualizes response times for all executed transactions in graph form. Users can monitor the response times of all services at a glance through X-View in order to discover bottleneck patterns. It also enables analysis of transactions, users, applications, etc. from various perspectives. WAS Start-Time End-Time Response- Time Process-Time End of Transaction Smart Profiling JENNIFER s X-View analysis tool, showing the response times of individual transactions, has proven its worth to many customers. Profiling and analysis of individual transactions are advanced functions tools used by developers or professionals specializing in performance tuning. So, JENNIFER also provides a Smart Profiling function that enables easy analysis and configuration of profiling data. This function is so simple to use that anyone can quickly and accurately identify the location of a performance deterioration or a processing delay in a transaction by using filtering and analysis.
7 Architecture Cloud Support Cloud computing is revolutionizing how IT resources are used and managed. Administrators can now setup or take-down virtual servers in minutes as needed - also the applications that run on them. To really benefit from a cloud environment, the flexibility and convenience that it offers in terms of hardware resourcing has to be matched in the application deployment and performance management space. JENNIFER provides the following three features, which support application performance monitoring in a cloud environment. Automated detection of system expansion. Integrated agent management (centralized agent deployment and upgrades). A dashboard for the service (domain) perspective. Scalable Architecture APM typically needs to monitor more systems and store more data these days due to a proliferation of web systems. For that reason, JEN- NIFER changed its architecture from a conventional agent/server architecture to an architecture that uses different servers for data collection and view generation. JENNIFER Repository JENNIFER Repository has a highly flexible and expandable architecture. Users can store and compare huge volumes of performance data, removing the need for additional systems.
8 Platform Platform Support Web systems run on a wide variety of different platforms. JENNIFER supports monitoring for Java platforms, Microsoft.NET, and PHP (the most common JENNIFER platform). HTML 5 View JENNIFER offers N-screen monitoring implemented with standards-based HTML 5. Users can view JENNIFER screens without extra plug-ins for browsers or devices (PC, mobile, tablets, etc.). N-screen: Enables the user to view the same content via several different devices. BYOD (Bring your own device): Utilization of personal smart devices for the business activities in the company.
9 System Administrator Dashboard Real-Time Monitoring Chart When performance issues occur, the system administrator is responsible for identifying problems and stabilizing the operation of services. The system administrator dashboard consists of a real-time monitoring chart for services and system resources and a chart for comparing statistical information. With these charts, the system administrator can not only analyze the service load and performance status but also carry out normal system operations. Manager Dashboard Although this dashboard relates primarily to mangers in the IT department, it is possible that a consulting team or IT planning group would require the ability to monitor operations in a similar way. The manager dashboard provides monitoring functions organized into two different perspectives. With these function, the manager can intuitively identify correlations that indicate the causes of a deterioration in business performance. It is possible to see whether the deterioration is a problem with the system as a whole or only a particular part of the business. The manager can also facilitate communication between personnel who are responsible for relevant activities in the IT department or elsewhere. It is the manager s role to ensure that everyone works together to provide seamless IT services to the business. To achieve this, it is necessary to monitor both the system and the business. Multi-Domain Dashboard Business View Real-Time Domain Monitoring Chart for comparing statistical information System View This dashboard enables management of a large-scale system in a cloud environment with minimal human input. These days, it is essential that APM solutions are able to cope with such systems. JENNIFER s multidomain dashboard is comprised of a real-time active service chart, an overall performance chart showing the status of the entire system and a chart showing event notifications. With these tools it is possible to monitor multiple domains in a large-scale enterprise environment, in real time, and all from a single screen. As new IT trends such as mobile devices, the cloud and big data have emerged, management of IT operations has become more complex. In Web environments it is becoming difficult to monitor the sheer number of transactions across multiple applications in a rigorous way. JENNIFER has revolutionized APM in terms of monitoring capabilities, the ability to inspect individual transactions, the provision of architectural and platform overviews, and in terms of its user views.
10 JENNIFER Structure Supported Environment JAVA PHP.NET AIX 5.x, 6.x, 7.x 32bit, 64bit HP-UX 11.x 32bit, 64bit, Itanium 64bit Oracle Solaris 2.8, 2.9, 10, 11 32bit, 64bit, x86 Intel Linux 32bit, Redhat Itanium 64bit Microsoft Windows 2000, XP, 2003, 2008, 7, 8 IBM iseries(as400) for WebSphere IBM z/os for WebSphere, zlinux Linux kernel version or later (RHEL 5 or later Ubuntu 7 or later) Windows Server 2003 or later (2003, 2008, 2008 R2, 2012, 2012 R2), x86 und x64 BEA WebLogic 9.x, 10.x, 11.x, 12.x IBM WebSphere Application Server 6.1, 7.x, 8.x Tmaxsoft JEUS 4.x, 5.x, 6.x, 7.x SUN Application Server 8.x, 9.x Fujitsu Interstage 5.x, 6.x, 7.x Hitachi Cosminexus 7.x, 8.x, 9.x Sybase EAServer 4.x, 5.x Apache Jakarta Tomcat 5.x, 6.x, 7.x, 8.x Caucho Technology Resin 3.x, 4.x RedHat JBoss Application Server 5.x, 6.x, 7.x GlassFish 2.x, 3.x, 4.x Apache 2 in prefork, worker, event mode apache module based. 5.2, 5.3, 5.4, or later IIS 6.0 or later (6.0, 7.0, 7.5, 8.0, 8.5).NET Framework 2.0 or later (2.0, 3.0, 3.5, 4.0, 4.5) Derby, DB2, Informix, MS-SQL Server, MySQL, PostgreSQL, Oracle Database, Sybase, MongoDB MySQL, PostgreSQL, Oracle, MS-SQL Windows Server 2003 oder höher (2003, 2008, 2008 R2, 2012, 2012 R2), x86 und x64
11 JENNIFER KEY FEATURES Real-Time Integrated Monitoring Role-based dashboard view Real-time topology view N-screen monitoring environment Intuitive active service monitoring Real-time transaction analysis Alerts Performance analysis and statistics X-View and detailed transaction Profiling Smart profiling Browser Real-user monitoring Statistical analysis and reporting Problem Diagnosis and Management Load control for traffic congestion Memory leakage tracing Role-based event management Application and SQL tuning data provided Cloud (large system) support Auto-detection of an expanded instance Integrated agent management (centralized agent deployment and upgrades) Integrated Dashboard for large scale services
12 About NuPSoft NuPSoft is a sales, marketing, development and support organization that provides robust and proven State-of-the-Art business solutions on a worldwide basis. Founded in 2002 by a group of experienced multinational software distribution and IT professionals, backed by a highly skilled team of developers and engineers, NuPSoft has the expertise and market knowledge required to identify, develop, distribute and support high quality and effective IT solutions that meet the fast evolving needs of today s major business organizations. We consider our customers to be our partners, which we provide with consultation, products and support continuously. NuPSoft has the objective to be an important supplier of software solutions, services and technology integrations in all fields. To reach this goal we co-operate closely with our worldwide reputable partners of the IT industry. Apart from security, stability, user comfort and performance of our solutions we put our special attention on short development cycles with customer oriented adaptations and/or developments. Up to now the company has sales and support offices in Austria, Germany and Switzerland. From our locations we run the sales, the support and the 24x7 support for the following regions: Western Europe, Central and Eastern Europe, Middle East and South Africa. About Jennifersoft JenniferSoft, Inc. is a software development company with expertise in system performance monitoring and problem resolution. With experience in enterprise system planning and consultation, JenniferSoft provides Application Performance Management (APM) solutions and services for companies enterprise web-systems. JenniferSoft s APM solution, JENNIFER, specializes in JAS (WebSphere, WebLogic, Resin, GlassFish, JBoss, Tomcat, etc.) performance monitoring and supports different types of Operating Systems including Windows, all types of UNIX (IBM AIX, Oracle Solaris, HP-UX), IBM i and especially z/os. JenniferSoft s APM solution, JENNIFER, provides efficient real-time system monitoring, practical performance problem diagnosis and troubleshooting, and effective performance management for all enterprise web-based systems on the market. NuPSoft Austria, Phone: +43 (0) NuPSoft Germany, Phone: +49 (0) NuPSoft Switzerland, Phone: +41 (0) All Names are Trademarks or registered Trademarks of their respective Owners.
Integrated Performance Monitoring JENNIFER provides comprehensive and integrated performance monitoring through its many dashboard views, which include Realuser Monitoring and Real-time Topology. USING
JENNIFER Product Summary Application Performance Management (APM) for Production Environments Application Performance Management, or APM, refers to the discipline within systems management that focuses
PRODUCT BRIEF: CA WILY INTROSCOPE CA Wily Introscope CA WILY INTROSCOPE MONITORS COMPLEX WEB APPLICATIONS IN PRODUCTION ENVIRONMENTS 24 X 7, DETECTS PROBLEMS BEFORE THEY AFFECT YOUR CUSTOMERS, AND LETS
Meet the challenges of managing composite applications IBM Tivoli Composite Application Manager for WebSphere Highlights Simplify management throughout the life cycle of complex IBM WebSphere-based J2EE
Datasheet FUJITSU Cloud Monitoring Service FUJITSU Cloud Monitoring Service powered by CA Technologies offers a single, unified interface for tracking all the vital, dynamic resources your business relies
Application Performance Management Java EE.Net, Databases Message Queue Transaction, Web Servers End User Experience InfoPulse A part of the Partner Nordic IT group EVRY Company brief BMS Consulting is
Data Sheet Cisco Integration Platform The Cisco Integration Platform fuels new business agility and innovation by linking data and services from any application - inside the enterprise and out. Product
Visual COBOL is the industry leading solution for COBOL application development and deployment on Windows, Unix and Linux systems. It combines best in class development tooling within Eclipse and Visual
product brief: CA Wily Introscope CA Wily Introscope CA Wily Introscope monitors complex web applications in production environments 24x7, detects problems before they affect your customers and lets you
Oracle Business Intelligence Publisher Certification Information 10g Release 3 (10.1.3.4.2) E12692-08 September 2011 This document outlines the certified hardware and software configurations for Oracle
vrealize Hyperic Supported Configurations and System Requirements vrealize Hyperic 5.8.4 This document supports the version of each product listed and supports all subsequent versions until the document
Track transactions end to end across your enterprise to drive fast response times and help maintain high customer satisfaction IBM Tivoli Composite Application Manager for Response Time Tracking Highlights
Axway Sentinel Data Flow Visibility and Monitoring In order to unlock the full value of your business interactions, you need to control and optimize truly govern the flow of data throughout your organization,
SapphireIMS Business Service Monitoring Feature Specification All rights reserved. COPYRIGHT NOTICE AND DISCLAIMER No parts of this document may be reproduced in any form without the express written permission
XpoLog Center Log Management Solution For ANY type of Network system, Security devices, Business applications XpoLog Center is an Enterprise Log Analysis and Management Solution Analyst "Most enterprises
SapphireIMS 4.0 BSM Feature Specification v1.4 All rights reserved. COPYRIGHT NOTICE AND DISCLAIMER No parts of this document may be reproduced in any form without the express written permission of Tecknodreams
EM 12c Deep dive Enterprise Manager 12c for Middleware Overview Fusion Middleware Control Monitoring Oracle MW components Monitoring Non-Oracle MW components Some use-cases MW Diagnostics Advisor Business
Management Packs for Database Diagnostics Pack for Database Oracle Diagnostics Pack for Database offers a complete, cost-effective, and easy to use solution for managing the performance of Oracle Database
System Requirements SAS Profitability Management 2.2 This document provides the requirements for installing and running SAS Profitability Management. You must update your computer to meet the minimum requirements
Meet the challenges of managing composite applications IBM Tivoli Composite Application Manager for WebSphere Highlights Simplify management throughout the Create reports that deliver insight into life
MySQL Enterprise Monitor Lynn Ferrante Principal Sales Consultant 1 Program Agenda MySQL Enterprise Monitor Overview Architecture Roles Demo 2 Overview 3 MySQL Enterprise Edition Highest Levels of Security,
Migration and Developer Productivity Solutions Retargeting IT for Emerging Business Needs Charles Finley Transformix Computer Corporation Who We Are Transformix provides software solutions and services
RSA ACCESS MANAGER Web Access Management Solution ESSENTIALS Secure Access Enforces access to Web applications based on risk and context Centralizes security and enforces business policy Web Single Sign-on
Riverbed OPNET AppInternals Xpert PRODUCT BRIEF See application performance through your users eyes It s not uncommon for today s web-based applications to require dozens of hops to complete a single transaction
Deliver high-quality services while helping to control cost IBM Tivoli Service Request Manager Highlights Streamline incident and problem management processes for more rapid service restoration at an appropriate
Technical Overview Enterprise Server 2.0 Enterprise Server Architecture The Enterprise Server (ES) platform addresses the HVTO business challenges facing today s enterprise. It provides robust, flexible
Enterprise asset capabilities for small and midsized organizations IBM Maximo Asset Essentials Highlights Leverage enterprise asset capabilities in a package specifically designed for small and midsized
Progress DataDirect Connect DATA SHEET PROGRESS DATADIRECT QA AND PERFORMANCE TESTING EXTENSIVE TESTING ENSURES DATA CONNECTIVITY THAT WORKS Progress DataDirect ODBC, JDBC and ADO.NET data connectivity
edeveloper 9.4 Certification T his document provides information about the various platforms on which edeveloper 9.4 has been certified for operation by Magic Software Enterprises. For each platform supported,
StreamServe Persuasion SP5 Supported platforms and software Reference Guide Rev A StreamServe Persuasion SP5 Reference Guide Rev A 2001-2010 STREAMSERVE, INC. ALL RIGHTS RESERVED United States patent #7,127,520
Enhance the availability and performance of database servers IBM Tivoli Monitoring for Databases Highlights Integrated, intelligent database monitoring for your on demand business Preconfiguration of metric
Procase Consulting APEX 4.1 Introduction Oleg Mochkin 1 APEX Users 2 APEX Express Use Cases 3 APEX as Solution Unique RAD tools for Oracle Database Browser based development Declarative way to build Web
View business results in real time to accelerate informed decision making and help improve business effectiveness IBM WebSphere Business Integration Monitor, Version 4.2.4 Highlights Tracks business process,
Hitachi Solutions Geographical Information System Client Below conditions are system requirements for Hitachi Solutions Geographical Information System Client. 1/5 Hitachi Solutions Geographical Information
Adobe LiveCycle ES Update 1 System Requirements Adobe LiveCycle ES Foundation-based solution s LiveCycle Barcoded Forms ES LiveCycle e Business Activity ty Monitoring ES LiveCycle Content Services ES LiveCycle
vrealize Business System Requirements Guide vrealize Business Advanced and Enterprise 8.2.1 This document supports the version of each product listed and supports all subsequent versions until the document
Platform Support Guide For Pegasystems Partners, Customers, and Prospects PRPC versions 6.3 SP1 and prior December 15, 2015 Platform Support Guide Copyright 2015 Pegasystems Inc., Cambridge, MA All rights
IBM Netcool/Impact Streamline event and alert management, and incident and problem management processes Highlights Leverage context-driven correlation to reduce symptomatic events and incident tickets,
Contents INTRODUCTION... 2 Supported Configurations... 2 Known Issues... 2 Potential Issues... 2 Support Policy for later versions of vendor products released after Atrium Core 7.5.00... 2 BMC ATRIUM CMDB,
Introduction AppDynamics for Databases Version 2.9.4 Page 1 Introduction to AppDynamics for Databases.................................... 3 Top Five Features of a Database Monitoring Tool.............................
RUN BETTER Become a Best-Run Business with Remote Support Platform for SAP Business One September 2013 Customer External Become a Best-Run Business with Remote Support Platform for SAP Business One Run
RTI Quick Start Guide for JBoss Operations Network Users This is the RTI Quick Start guide for JBoss Operations Network Users. It will help you get RTI installed and collecting data on your application
Optimize the operation of your critical e-business applications IBM Tivoli Monitoring for Applications Highlights Helps maintain the performance and availability of your application environment including
Augmented Search for IT Data Analytics New frontier in big log data analysis and application intelligence Business white paper May 2015 IT data is a general name to log data, IT metrics, application data,
Red Hat Enterprise Linux: The ideal platform for running your Oracle database 2 Introduction 2 Scalability 2 Availability 3 Reliability 4 Manageability 5 Red Hat subscriptions 6 Conclusion www.redhat.com
DEPLOYMENT ROADMAP March 2015 Copyright and Disclaimer This document, as well as the software described in it, is furnished under license of the Instant Technologies Software Evaluation Agreement and may
Logentries Insights: The State of Log Management & Analytics for AWS Trevor Parsons Ph.D Co-founder & Chief Scientist Logentries 1 1. Introduction The Log Management industry was traditionally driven by
HP Service Manager Compatibility Matrix Software Version 9.21 January 12, 2011 Click one of the following links to see more detailed information. Tier Definitions Servers Applications Support Windows Client
SAP BusinessObjects 4.0 The Best BI Suite for Everyone Hunter Downey,Solutions Advisor Sundu Venkataramani, Client Partner Agenda 1. Easier Reporting for Self Service 2. Better Visualizations 3. Q&A SAP
Providing business intelligence for your software assets IBM Rational Asset Manager Highlights A collaborative software development asset management solution, IBM Enabling effective asset management Rational
An Oracle White Paper February 2014 Oracle Data Integrator 12c Introduction Oracle Data Integrator (ODI) 12c is built on several components all working together around a centralized metadata repository.
Course 6451B: Planning, Deploying and Managing Microsoft System Center Configuration Manager 2007 Length: 3 Days Published: June 29, 2012 Language(s): English Audience(s): IT Professionals Level: 300 Technology:
ivos Technical Requirements V06112014 For Current Clients as of June 2014 The recommended minimum hardware and software specifications for ivos version 4.2 and higher are described below. Other configurations
PRODUCT BRIEF: CA INSIGHT DATABASE PERFORMANCE MONITOR CA Insight Database Performance Monitor for Distributed Databases CA INSIGHT DATABASE PERFORMANCE MONITOR FOR DISTRIBUTED DATABASES (CA INSIGHT DPM)
Accelerate Data Loading for Big Data Analytics Attunity Click-2-Load for HP Vertica Menachem Brouk, Regional Director - EMEA Agenda» Attunity update» Solutions for : 1. Big Data Analytics 2. Live Reporting
Centralized visibility and control across heterogeneous storage environments Overview Veritas CommandCentral Storage is an industry standard based, comprehensive software solution that seamlessly integrates
PRODUCT SHEET CA Datacom Server CA Datacom Server Version 14.0 CA Datacom Server provides web applications and other distributed applications with open access to CA Datacom /DB Version 14.0 data by providing
A White Paper Best Practices in Automated Agentless IT Monitoring Best Practices in Automated Agentless IT Monitoring Introduction Agentless IT monitoring is growing in popularity because of its potential
Simplified Management With Hitachi Command Suite By Hitachi Data Systems April 2015 Contents Executive Summary... 2 Introduction... 3 Hitachi Command Suite v8: Key Highlights... 4 Global Storage Virtualization
HP OO Community Guides HP OO 10.X - SiteScope Monitoring Templates As with any application continuous automated monitoring is key. Monitoring is important in order to quickly identify potential issues,
DATA SHEET CA Virtual Assurance for Infrastructure Managers (Includes CA Systems Performance for Infrastructure Managers) CA Virtual Assurance for Infrastructure Managers (formerly CA Virtual Performance
MyDBA s Security Solutions For Databases October 2012 Version 3 The Protection of Personal Information (POPI) Bill The Bill requires that: Anyone who processes personal information will need to take appropriate
MindCraft Software Pvt. Ltd. 2011 managed services We at MindCraft believe in a Partnership Engagement Model and endeavor to be an extension of your team, while we strive to deliver value to you and your
Access Management Analysis of some available solutions Enterprise Security & Risk Management May 2015 Authors: Yogesh Kumar Sharma, Kinshuk De, Dr. Sundeep Oberoi Access Management - Analysis of some available
Oracle Enterprise Manager 12c Microsoft SQL Server Plug-in version 18.104.22.168 July 2015 Heterogeneous Datacenter Management Oracle s Philosophy Productize our deep understanding of the Oracle stack to provide
The IBM Cognos Platform for Enterprise Business Intelligence Highlights Optimize performance with in-memory processing and architecture enhancements Maximize the benefits of deploying business analytics
IT Business Management System Requirements Guide IT Business Management 8.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced
idashboards for Financial Services PROVIDING INSIGHT FOR OPERATIONAL SUCCESS We had a huge leap in account openings once staff could see how their sales compared to other staff and branches. They now have
SAM Enterprise Identity Manager The Next IAM Generation New, rich, full-featured business process workflow capabilities Multi-level segregation of duties management and reporting Easy-to-use and secure
IBM WebSphere Message Broker To support your IT objectives Delivering a platform-independent based ESB for universal connectivity and transformation in heterogeneous IT environments. The evolution of application
JBoss Enterprise Middleware The foundation of your open source middleware reference architecture Presented By : Sukanta Basak Red Hat -- Vital Statistics Headquarters in Raleigh, NC Founded in 1993 Over
IBM Tivoli Web Response Monitor Release Notes Version 2.0.0 GI11-4068-00 +---- Note ------------------------------------------------------------+ Before using this information and the product it supports,
Technical Data Sheet DirX Identity V8.4 Secure and flexible Password Management DirX Identity provides a comprehensive password management solution for enterprises and organizations. It delivers self-service
Home About us Contact us Careers Online Resources Site Map Products Demo Center Support Customers Resources News Download Article in PDF Version Download Diagrams in PDF Version Microsoft Partner Conference