ED Library Collection Development in an Electronic Age. ERIC. Digest.
|
|
|
- Vincent Quentin Simon
- 10 years ago
- Views:
Transcription
1 ED Library Collection Development in an Electronic Age. ERIC ERIC Development Team Table of Contents If you're viewing this document online, you can click any of the topics below to link directly to that section. Library Collection Development in an Electronic Age. ERIC... 1 THE CHALLENGES... 2 MEETING THE CHALLENGES... 4 SELECTED BIBLIOGRAPHY... 4 ERIC Identifier: ED Publication Date: Author: Schamber, Linda Source: ERIC Clearinghouse on Information and Technology Syracuse NY. Library Collection Development in an Electronic Age. ERIC THIS DIGEST WAS CREATED BY ERIC, THE EDUCATIONAL RESOURCES INFORMATION CENTER. FOR MORE INFORMATION ABOUT ERIC, CONTACT ACCESS ERIC LET-ERIC INTRODUCTION Electronic technologies and collection development are two of the top concerns in library and information science today. In a recent analysis of the literature, four major trends in library and information science were identified: increases in end-user access Page 1 of 6
2 ERIC Custom Transformations Team to computer-based information resources; library use of networks and telecommunications; dependency on CD-ROM-based information sources; and emphasis on collection management activities (Brennan, 1991). Clearly, collection management is a fundamental concern. Demas puts the matter into perspective this way: "Electronic publishing has profound implications for collection development, which is defined as the intentional and systematic building of the set of information resources to which the library provides access. While the principles of collection development, which were developed in the world of print publications, do not change radically with new publishing technologies, methods of decision making and specific selection guidelines must be adjusted significantly to incorporate new publishing formats" (1994, p. 71). Although most of the current literature cited below refers to academic or research libraries, much of the content applies to all types of libraries. This digest will focus on problems and solutions of practical interest to all librarians. THE CHALLENGES The challenges of integrating electronic resources and technologies into the process of collection development are many, and many-faceted. Beyond task-oriented considerations, such as the selection process itself, there are large-scale management issues to consider such as budget, policy, personnel, and technology. Some of the biggest problems, not surprisingly, stem from simultaneous decreases in funding and increases in operating costs. Collections budgets are at special risk because they are not directly connected to the number of staff positions or level of user services (Otero-Boisvert, 1993). Academic libraries note impacts of electronic technologies on research, such as increasing demands for electronic searching capabilities, demands for access to machine-readable scholarly texts, and use of network discussion groups for scholarly communication (Shreeves, 1992). Three areas of collection development that seem to be the most problematic are selection, acquisitions, and inter-institutional cooperation. Two themes pervade the discussions: the shift in library philosophy from ownership of locally stored resources to provision of access to electronically stored resources; and the need for rethinking collection development policy, both to support the new philosophy and to better deal with new types of resources on a day-to-day basis. - SELECTION: An updated textbook on collection development by Evans contains an entire chapter on electronic materials in which he first emphasizes the importance of needs assessment. "The electronic environment," he says, "creates several dichotomies...print versus electronic; ownership versus access; user versus institutional need; free versus fee; gatekeeper versus user selection. It is not a matter of either/or, rather it is a matter of determining the proper local mix" (1995, p. 260). The next step in the selection of electronic materials is the formulation of collection policy and practice. Page 2 of 6
3 ERIC Resource Center Evans discusses formats and selection issues, and provides two valuable sample documents: a sample policy for electronic resources management, including 41 selection criteria related to library policy, vendors, technical concerns, costs, and local needs; and a checklist for CD-ROM products and subscriptions. Although many selection criteria for electronic resources are the same as those for print, electronic resources present special problems. For example, LaGuardia and Bentley (1992) provide a list of questions to ask when selecting CD-ROM resources. These questions are related to administrative costs and effort, vendor reliability, and technical hardware and software requirements. In addition to these considerations, Shreeves (1992) discusses matters of markup or tagging that affect perceptions of the quality and authenticity of scholarly texts in the humanities. - ACQUISITIONS: Acquisitions staff experienced the most changes with the advent of automated processing. From the beginning, automation eased the labor of this detail-intensive and repetitive work. Improvements continue with enhanced integrated library systems, and time-sharing services from bibliographic utilities or vendors (see Evans, 1995, Zhou, 1994). The most radical change, however, is not related to technology, but to policy. Smith and Johnson suggest that libraries "reverse the approach that they have followed throughout the print era: rather than buying as much as they possibly can to respond to any present or potential need, they should acquire only the most heavily and regularly used material for processing and retention" (1993, p. 392). They suggest that nothing should be purchased on the basis of long-term planning. The single criterion should be current user satisfaction, with a goal of fast and effective delivery or access, not ownership. - INTER-INSTITUTIONAL COOPERATION: The tradition of cooperative collection development and resource sharing among libraries began decades ago as means to alleviate problems of lack of space and costly duplication, especially for little-used materials. Now, with electronic networks facilitating cooperation, the lines are blurring as to what constitutes ownership and resource sharing. Because of the vast storage capacity of electronic media, space is no longer the issue. Rather, the issue for libraries is the role they should play in access provision and document delivery when end-users have direct access to OPACs and myriad other information resources available through network connections (Evans, 1995). Crowe and Sanders (1992) see these technology-driven changes as actually increasing the need for cooperation and communication among institutions. In order to continue to provide effective physical access to documents, libraries must increase cooperation to overcome potential funding and management problems, such as communication failures, and lack of standard access and authority for resource sharing. The ultimate vision, according to Summerhill (1992), is a single network to be shared by Page 3 of 6
4 ERIC Custom Transformations Team library personnel and end-users--in effect a restructured inter-library lending model. He foresees innumerable opportunities for sharing information resources via electronic networks. Libraries will be called upon more than ever to make decisions about mounting databases on local systems, and providing access to remote resources and services. MEETING THE CHALLENGES Several authors suggest comprehensive approaches to library collection development in an electronic age. Evans (1995) provides an excellent general overview of collection development policies and fiscal management for libraries as a whole. A highly informative success story is the comprehensive selection model developed at Mann Library over the past decade as a means to mainstream electronic resources into the library. Demas (1994) says the model involves breaking the task into manageable units, developing expertise in selecting resources regardless of format, and anticipating impacts throughout the institution. An important component is a standing committee, the Electronic Resources Council, that reviews electronic publications and thus continues to define the role of collection development. Two innovative concepts in this model are those of "information genres," which covers both print and electronic formats, and "tiers of access," which refers to degrees of technological support for electronic access. Crowe and Sanders (1992) describe OHIOLink, a consortium of 17 academic libraries, as a model for cooperative collection development. The success of such a project, they say, depends on an aggressive commitment by its organizers. Specifications for OHIOLink include ease of use by collection managers, regular provision of data for routine reports, and the capability to collect and analyze usage data across the system. Seven functions, such as the ability to analyze collections and to form cost projections, are specifically intended to aid collection management. Finally, in view of serious fiscal concerns in collection development, Shad (1992) outlines a seven-part agenda for rethinking priorities: planning, allocating, faculty liaison, cooperative collection development, evaluating, acquisitions alternatives, and selection efficiency. Although the agenda does not directly address the challenges of new technologies, it is geared toward responding to the overriding issue of the changing philosophy from ownership to access. SELECTED BIBLIOGRAPHY Brennan, M. A. (1991). "Trends & issues in library & information science ERIC " Syracuse, NY: ERIC Clearinghouse on Information Resources. (ED ) Crowe, W. J. & Sanders, N. P. (1992). Collection development in the cooperative environment. "Journal of Library Administration," 15(3-4), (EJ ) Demas, S. (1994). Collection development for the electronic library: A conceptual and organizational model. "Library Hi-Tech," 12(3), (EJ ) Page 4 of 6
5 ERIC Resource Center Eisenberg, M. B., Spitzer, K. L., Kingsley, I., & Darby, C. (1990). "Trends and issues in library and information science 1990." ERIC Clearinghouse on Information Resources. (ED ) Evans, G. E. (1995). "Developing library and information center collections," 3rd ed. Englewood, CO: Libraries Unlimited. Harloe, B. & Budd, J. M. (1994, May). Collection development and scholarly communication in the era of electronic access. "Journal of Academic Librarianship," 20(2), (EJ ) LaGuardia, C. & Bentley, S. (1992, July). Electronic databases: Will old collection development policies still work? "Online," 16(4), (EJ ) Otero-Boisvert, M. (1993). The role of the collection development librarian in the 90's and beyond. "Journal of Library Administration," 18(3-4), (EJ ) Shad, J. G. (1992, March). The future of collection development in an era of fiscal stringency: A symposium. "Journal of Academic Librarianship," 18(1), (EJ ) Shreeves, E. (1992, Spring). Between the visionaries and the Luddites: Collection development and electronic resources in the humanities. "Library Trends," 40(4), (EJ ) Smith, E. & Johnson, P. (1993, September). How to survive the present while preparing for the future: A research library strategy. "College and Research Libraries," 54(5), (EJ ) Summerhill, C. A. (1992). Internetworking: New opportunities and challenges in resource sharing. "Resource Sharing and Information Networks," 8(1), (EJ ) Zhou, Y. (1994, Spring). From smart guesser to smart navigator: Changes in collection development for research libraries in a network environment. "Library Trends," 42(4), (EJ ) This ERIC Digest was prepared by Linda Schamber, School of Library and Information Sciences, University of North Texas. ERIC Digests are in the public domain and may be freely reproduced and disseminated. Page 5 of 6
6 ERIC Custom Transformations Team ERIC Clearinghouse on Information & Technology, Center for Science and Technology, Syracuse University, Syracuse NY ; ; (315) ; This publication was prepared with funding from the Office of Educational Research and Improvement, U.S. Department of Education, under contract no. RR The opinions expressed in this report do not necessarily reflect the positions of OERI or ED. Title: Library Collection Development in an Electronic Age. ERIC Document Type: Information Analyses---ERIC Information Analysis Products (IAPs) (071); Information Analyses---ERIC Digests (Selected) in Full Text (073); Available From: ERIC Clearinghouse on Information and Technology, Center for Science and Technology, Syracuse, NY (free while supplies last). Descriptors: Academic Libraries, Higher Education, Information Technology, Library Acquisition, Library Administration, Library Collection Development, Library Cooperation, Library Material Selection, Library Networks, Shared Resources and Services Identifiers: ERIC Digests ### [Return to ERIC Digest Search Page] Page 6 of 6
ED457869 2001-11-00 Trends and Issues in Digital Reference Services. ERIC Digest.
ED457869 2001-11-00 Trends and Issues in Digital Reference Services. ERIC Digest. ERIC Development Team www.eric.ed.gov Table of Contents If you're viewing this document online, you can click any of the
The Role of Academic Libraries in Universal Access to Print and Electronic Resources in the Developing Countries
Library Philosophy and Practice 2008 ISSN 1522-0222 The Role of Academic Libraries in Universal Access to Print and Electronic Resources in the Developing Countries Dr. Chinwe V. Anunobi ICT Librarian
E-Resource Sharing at The California State University
E-Resource Sharing at The California State University By Evan A. Reader, Director CSU-System-wide Electronic Information Resources Office of the Chancellor, The California State University September 6,
Utilization of Automated Electronic Information Services: A Case. Study at the University of Agriculture Library, Abeokuta, Nigeria
Utilization of Automated Electronic Information Services: A Case Study at the University of Agriculture Library, Abeokuta, Nigeria Chituru Nancy Okorie University of Agriculture, Abeokuta Nigeria [email protected]
ED462672 2001-12-00 Mental Health Counseling: Identity and Distinctiveness. ERIC/CASS Digest.
ED462672 2001-12-00 Mental Health Counseling: Identity and Distinctiveness. ERIC Development Team www.eric.ed.gov Table of Contents If you're viewing this document online, you can click any of the topics
ED464520 2001-00-00 Knowledge Management for Higher Education. ERIC Digest.
ED464520 2001-00-00 Knowledge Management for Higher Education. ERIC Digest. ERIC Development Team www.eric.ed.gov Table of Contents If you're viewing this document online, you can click any of the topics
Collection Development Policy of the Government Documents Program at Greenlease Library Rockhurst University
Collection Development Policy of the Government Documents Program at Greenlease Library Rockhurst University Introduction This policy serves as a guide to assist the Library staff in developing and maintaining
Guidelines for the Selection of Digital Resources
The library is committed to providing its users with access to up-to-date digital resources. Preference in the selection of digital resources is given to arrangements with the widest access, e.g., those
Cost-Benefit Analysis of Electronic Information: A Case Study
502 College & Research Libraries November 1998 Cost-Benefit Analysis of Electronic Information: A Case Study Gary W. White and Gregory A. Crawford Library services and products have associated costs, including
The Roles that Librarians and Libraries Play in Distance Education Settings
1 of 10 29/07/2015 10:41 AM The Roles that Librarians and Libraries Play in Distance Education Settings Amanda Corbett East Carolina University [email protected] Abbie Brown East Carolina University
Report of the Delaware School Library Survey 2004
1 Report of the Delaware School Library Survey 2004 On behalf of the Governor s Task Force on School Libraries Delaware USA Prepared by Dr Ross J Todd Director of Research, Center for International Scholarship
The Essential Elements of Cooperative Learning in the Classroom.
The Essential Elements of Cooperative Learning in the Classroom. THIS DIGEST WAS CREATED BY ERIC, THE EDUCATIONAL RESOURCES INFORMATION CENTER. FOR MORE INFORMATION ABOUT ERIC, CONTACT ACCESS ERIC 1-800-LET-ERIC
Small business CRM examined
Small business CRM examined Ing. Štefan Vantroba MSc. University of Technology in Brno, Faculty of Business and Management, Kolejní 2, 61200 Brno Abstract CRM practices can help small businesses to step
EVALUATING LIBRARY SERVICE QUALITY: USE OF LibQUAL+ Julia C. Blixrud Association of Research Libraries
EVALUATING LIBRARY SERVICE QUALITY: USE OF LibQUAL+ Julia C. Blixrud Association of Research Libraries Academic and research libraries are currently engaging in activities to try to define new metrics
Marketing Library Services: Strategy for Survival
JOYCE A. EDINGER Marketing Library Services: Strategy for Survival Marketing is an activity that has relevance not only for organizations within the profit sector of the economy but also for libraries
Information Technology Strategic Plan
2401 53 rd Street South Gulfport, Florida 33707. City of Gulfport Florida Information Technology Strategic Plan.......... Gulfport's Technology Principles, Objectives and Developed by the City of Gulfport
Trends in the Library Profession and the Impact of Technology at the Montgomery College Libraries
Trends in the Library Profession and the Impact of Technology at the Montgomery College Libraries Prepared by David Orenstein, MLS, MS The technology revolution has brought many changes to the way librarians
40 Years of Technology in Libraries: A Brief History of the IFLA Section on Information Technology, 1963/64-2003
40 Years of Technology in Libraries: A Brief History of the IFLA Section on Information Technology, 1963/64-2003 Sally McCallum July 2003 Created by IFLA in 1963 at the beginning of the commercial computer
Internal Audit. Audit of HRIS: A Human Resources Management Enabler
Internal Audit Audit of HRIS: A Human Resources Management Enabler November 2010 Table of Contents EXECUTIVE SUMMARY... 5 1. INTRODUCTION... 8 1.1 BACKGROUND... 8 1.2 OBJECTIVES... 9 1.3 SCOPE... 9 1.4
The IT Infrastructure Library (ITIL)
IT service management is often equated with the Information Technology Infrastructure Library (ITIL), even though there are a variety of standards and frameworks contributing to the overall ITSM discipline.
This class session teaches students to use primary sources to uncover stories from Iowa State University history.
Tanner LIS504LEA Reference Service & Instruction Assignment Lesson Plan Topic This class session teaches students to use primary sources to uncover stories from Iowa State University history. More information
Survey of more than 1,500 Auditors Concludes that Audit Professionals are Not Maximizing Use of Available Audit Technology
Survey of more than 1,500 Auditors Concludes that Audit Professionals are Not Maximizing Use of Available Audit Technology Key findings from the survey include: while audit software tools have been available
NASIGuide: A Beginner s Guide to Working with Vendors by Wm. Joseph Thomas
NASIGuide: A Beginner s Guide to Working with Vendors by Wm. Joseph Thomas This guide will provide an overview of the varieties of relationships with vendors, issues with communication, product knowledge,
Impact of Electronic Resources on Collection Development, the Roles of Librarians, and Library Consortia
Impact of Electronic Resources on Collection Development, the Roles of Librarians, and Library Consortia GLENDA. THORNTON ABSTRACT As LIBRARIANS ADDED AUDIOVISUAL MATERIALS to their collections and then
Elevator Service Preventive or Predictive
www.wipro.com Elevator Service Preventive or Predictive Market Differentiation Through Remote Monitoring Data and a Predictive Service Program Russell Gray Sr. Consultant, Business Process Group Aftermarket
Academic Libraries. Electronic Resources. The role of the university library for an efficient use of the electronic resources
Studii de Biblioteconomie i tiinele Informrii / Library and information Science Research, Nr. 17/2013 Academic Libraries. Electronic Resources The role of the university library for an efficient use of
Re-evaluating technical services workflow for integrated library systems
Pergamon Library Collections, Acquisitions, & Technical Services 26 (2002) 337 341 Re-evaluating technical services workflow for integrated library systems Robert Congleton* Serials Librarian, Rider University,
Mary and Jeff Bell Library Electronic Resources Collection Development Policy Purpose
Mary and Jeff Bell Library Electronic Resources Collection Development Policy Purpose The purpose of the Electronic Resources Collection Development Policy is to direct the addition, maintenance, and removal
MIAMI UNIVERSITY LIBRARIES COLLECTION DEVELOPMENT POLICY WOMEN'S STUDIES
MIAMI UNIVERSITY LIBRARIES COLLECTION DEVELOPMENT POLICY WOMEN'S STUDIES Fund Source: Social Sciences Fund: 87 Librarian: Jenny Presnell Date: February 1991 Revised: June 1993; March 1995; September 1996,
How to Choose a CRM System
When it comes to Customer Relationship Management (CRM) it s important to understand all the benefits of an integrated system before beginning your selection process. That s why we created this guide to
Hamilton Campus. Information Technology Strategic Project Plan
Hamilton Campus Information Technology Strategic Project Plan July 2007 Revised: June 2009 C:\Users\lipnicje\Documents\Documents\MUH IT SP\MUHITSP_final.doc 12/19/12 Page: 1 Table of Contents Executive
Diljit Singh Faculty of Computer Science and Information Technology, University of Malaya, Kuala Lumpur, Malaysia
The current issue and full text archive of this journal is available at www.emeraldinsight.com/026-073.htm Status of information technology applications Muhammad Ramzan Lahore University of Management
2008 Small Business Technology Trends Survey: A Peer Perspective on IT in Small Business
Enabling Small Business Success 2008 Small Business Technology Trends Survey: A Peer Perspective on IT in Small Business 2008 All Covered Inc. www.allcovered.com Contents EXECUTIVE SUMMARY... 3 RECOMMENDATIONS...
North Carolina Learning Object Repository (NCLOR)
NASCIO Recognition Awards Nomination 2009 Cross-Boundary Collaboration and Partnerships Category NORTH CAROLINA COMMUNITY COLLEGE SYSTEM North Carolina Learning Object Repository (NCLOR) Executive Summary
Anne Karle-Zenith, Special Projects Librarian, University of Michigan University Library
Google Book Search and The University of Michigan Anne Karle-Zenith, Special Projects Librarian, University of Michigan University Library 818 Harlan Hatcher Graduate Library Ann Arbor, MI 48103-1205 Email:
Sourcing Gets Smart. Revamping Strategies, Rethinking Technology. April 2012 Madeline Laurano
Sourcing Gets Smart Revamping Strategies, Rethinking Technology April 2012 Madeline Laurano Sourcing Gets Smart: Revamping Strategies, Rethinking Technology Sourcing is the foundation of any successful
Enhanced Library Database Interface at NTU Library
Enhanced Library Database Interface at NTU Library Nurhazman Abdul Aziz Michael Tan Siew Chye Hazel Loh Nanyang Technological University Library Abstract This project sought to develop an integrated framework
Information Literacy and Information Technology Literacy: New Components in the Curriculum for a Digital Culture
Information Literacy and Information Technology Literacy: New Components in the Curriculum for a Digital Culture Clifford Lynch Coalition for Networked Information [email protected] February 21, 1998 Introduction
How To Run The Library At The University Of Florida
FLORIDA CENTER FOR LIBRARY AUTOMATION Information and Communication Technology Resources Strategic Plan July 1996-June 2001 November 1995 EXECUTIVE SUMMARY Florida Center for Library Automation Mission:
ISSUES ON FORMING METADATA OF EDITORIAL SYSTEM S DOCUMENT MANAGEMENT
ISSN 1392 124X INFORMATION TECHNOLOGY AND CONTROL, 2005, Vol.34, No.4 ISSUES ON FORMING METADATA OF EDITORIAL SYSTEM S DOCUMENT MANAGEMENT Marijus Bernotas, Remigijus Laurutis, Asta Slotkienė Information
University of North Texas, School of Library and Information Sciences SLIS 5630.001, 005, 007, 009 SLIS 4630.001, 005, 007, 009
University of North Texas, School of Library and Information Sciences SLIS 5630.001, 005, 007, 009 SLIS 4630.001, 005, 007, 009 Information and Access Services in Science and Technology COURSE DESCRIPTION
Flexible business solutions move to the cloud. Whitepaper
Flexible business solutions move to the cloud Whitepaper Whitepaper Cloud computing is hardly the newest buzzword on the block but it has now entered business consciousness through its frequent appearances
BEST PRACTICES FOR OPEN SOURCE TECHNOLOGY MANAGEMENT IN LIBRARY AND INFORMATION CENTRES.
BEST PRACTICES FOR OPEN SOURCE TECHNOLOGY MANAGEMENT IN LIBRARY AND INFORMATION CENTRES. Second National Conference on Recent Advancements in Science and Humanities, United Institute of Technology, Coimbatore,
Improving Library Services at the Hebrew University of Jerusalem
Improving Library Services at the Hebrew University of Jerusalem Dr. Sanda Bercovici The Education and Social Work Library The Hebrew University of Jerusalem E-mail: [email protected] Dr. Sanda
Strategy and Performance Management in the Government
Strategy and Performance Management in the Government A White Paper By James B. Whittaker Retired Rear Admiral, U.S. Navy, and author of President s Management Agenda: A Balanced Scorecard Approach 444
RESEARCH CALL TO DOE/FEDERAL LABORATORIES. Cybersecurity for Energy Delivery Systems Research Call RC-CEDS-2012-02
RESEARCH CALL TO DOE/FEDERAL LABORATORIES Cybersecurity for Energy Delivery Systems Research Call RC-CEDS-2012-02 CONTACT: Diane Hooie, Project Manager TELEPHONE NUMBER: (304) 285-4524 FAX NUMBER: (304)
DIGITAL PRESERVATION AND CONTENT MANAGEMENT IN THE CLOUD AGE: ISSUES AND CHALLENGES
DIGITAL PRESERVATION AND CONTENT MANAGEMENT IN THE CLOUD AGE: ISSUES AND CHALLENGES Sreekala P.K., Jayasree V & Dr. M D Baby Sreekala P.K. is working as Professional Assistant at Cochin University of Science
Strategic Plan 2013 2017
Plan 0 07 Mapping the Library for the Global Network University NYU DIVISION OF LIBRARIES Our Mission New York University Libraries is a global organization that advances learning, research, and scholarly
http://conference.ifla.org/ifla78 Date submitted: 28 May 2012 Richard Darga Dean of Library and Instruction Services
http://conference.ifla.org/ifla78 Date submitted: 28 May 2012 A case study of changing management: how we radically evolved library processes from information technology impact Richard Darga Dean of Library
Next Generation Electric Utilities Gear up Using Cloud Based Services
A Point of View Next Generation Electric Utilities Gear up Using Cloud Based Services Abstract Globally, liberalization of the electricity sector has driven a paradigm shift in the ownership structure,
VMware Horizon DaaS: Desktop as a Cloud Service (DaaS)
VMware Horizon DaaS: Desktop as a Cloud Service (DaaS) 1 43% of workforce using 3+ devices 74% of employees use consumer technologies, due to a lack of alternatives from IT 2010 The year the number of
Patron-driven acquisition of journal articles using ReadCube at the University of Utah
Insights 26(3), November 2013 PDA using ReadCube at Mark England and Rick Anderson Patron-driven acquisition of journal articles using ReadCube at the The Library has teamed with a new company, Labtiva,
ED478098 2003-06-00 After-School and Community Technology Education Programs for Low-Income Families. ERIC Digest.
ED478098 2003-06-00 After-School and Community Technology Education Programs for Low-Income Families. ERIC Digest. ERIC Development Team Table of Contents If you're viewing this document online, you can
Cascading KPIs using the 9 Steps to Success
Cascading KPIs using the 9 Steps to Success BSA uses the proven, disciplined framework, Nine Steps to Success, to systematically develop, implement, and sustain a strategic scorecard systems (see Figure
Indian Journal of Science International Weekly Journal for Science ISSN 2319 7730 EISSN 2319 7749 2015 Discovery Publication. All Rights Reserved
Indian Journal of Science International Weekly Journal for Science ISSN 2319 7730 EISSN 2319 7749 2015 Discovery Publication. All Rights Reserved Analysis Web enabled cloud library system: a conceptual
Industry. Head of Research Service Desk Institute
Asset Management in the ITSM Industry Prepared by Daniel Wood Head of Research Service Desk Institute Sponsored by Declaration We believe the information in this document to be accurate, relevant and truthful
Library Media Specialist
Test at a Glance Test Name Library Media Specialist Test Code 0310 Time 2 hours Number of Questions 120 Format Multiple-choice questions Approximate Approximate Content Categories Number of Percentage
GUIDELINES FOR DEVELOPING A SHAREPOINT REQUEST FOR PROPOSAL. by Jill Schubmehl, Evan Callender, and Chris Stafford
GUIDELINES FOR DEVELOPING A SHAREPOINT REQUEST FOR PROPOSAL by Jill Schubmehl, Evan Callender, and Chris Stafford Writing a Request for Proposal (RFP) for a planned Microsoft Office SharePoint Server 2007
Building Bridges: The Link Between Strategic Planning and Budgeting
Building Bridges: The Link Between Strategic Planning and Budgeting Dr. Sona K. Andrews Vice Chancellor for Academic Strategies Oregon University System Stacy Pearson Vice President for Finance and Administration
Best-in-Class Strategies for Selecting an ERP Solution in 2013. July 2013 Nick Castellina, Peter Krensky
Best-in-Class Strategies for Selecting an ERP Solution in 2013 July 2013 Nick Castellina, Peter Krensky Best-in-Class Strategies for Selecting an ERP Solution in 2013 Finding a needle in a haystack is
How to Select the Right Remote Support Tool:
How to Select the Right Remote Support Tool: A practical guide for the support desk owner LogMeInRescue.com 1 Executive Summary Today s customer support and IT service organizations are charged with supporting
DISTANCE AND CORRESPONDENCE EDUCATION
DISTANCE AND CORRESPONDENCE EDUCATION Policy Title: Distance and Correspondence Education Policy Type: Administrative Policy Number: 34-01(2014) Approved: 01/12/2015 Responsible Office: Dean, School of
DEPARTMENT OF INFORMATION AND LIBRARY SCIENCE
COLLEGE OF LIBERAL ARTS 67 DEPARTMENT OF INFORMATION AND LIBRARY SCIENCE Degrees Offered: B.A., M.A. Chair: Lin, Sinn-cheng ( 林 信 成 ) The Department The Department of Information and Library Science offers
Banking Application Modernization and Portfolio Management
Banking Application Modernization and Portfolio Management Key Challenges and Success Factors As part of their long-term strategic plans, banks are seeking to capitalize on their legacy applications. Acquired
BUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors
BUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors Insights, tools and resources to help you Accelerate Your Growth, Scale Your Business and Elevate
Collaborative Leadership: A Model for Reference Services
Collaborative Leadership: A Model for Reference Services Kathryn M. Crowe SUMMARY. In 1991, Joseph C. Rost published Leadership for the 21st Century (Praeger) in which he presented a definition of leadership
