Blue Coat ROI Analysis

Transcription

1 ROI Analysis For Your Company Example April 14, 2010 Model v2.1.10, Report v2.1.2 Copyright 2010 Systems, Inc. All rights reserved worldwide. No part of this document may be reproduced by any means nor translated to any electronic medium without the written consent of Systems, Inc. Specifications are subject to change without notice. Information contained in this document is believed to be accurate and reliable, however, Systems, Inc. assumes no responsibility for its use., ProxySG, PacketShaper and ProxyClient are registered trademarks of Systems, Inc. in the U.S. and worldwide. All other trademarks mentioned in this document are the property of their respective owners.

2 Introduction Thank you for completing the online ROI Calculator provided by. We hope you find the enclosed investment analysis informative and useful in your decision making process regarding your network infrastructure and future plans. Investing in the growth of your organization today requires careful judgment to assure your resources provide the greatest return. This report will be invaluable in guiding you in the right direction. Why an Application Delivery Network It s a hyper-competitive world out there, even in a strong economy. How do you contain costs and respond to the rapidly changing conditions of your business? You need to maximize the investments you make while providing the ability for your network to scale with business requirements. The ever increasing reliance on the WAN raises concerns about unpredictable access to applications and information, and the continually evolving threats facing your distributed workforce pose ongoing risks to application performance and the integrity of your proprietary data. At, we see the answer as a new layer of intelligence that provides the visibility to classify and prioritize applications, the ability to accelerate those applications anywhere on your network, and proactive layers of defense necessary to protect users and information. We call this intelligence the Application Delivery Network. offers an Application Delivery Network infrastructure that optimizes and secures the flow of information to any user, on any network, anywhere helping you fuel a sustainable competitive advantage. The Approach is the technology leader in Application Delivery Networking. By combining best-of-breed solutions for Application Performance Monitoring, WAN Optimization and Secure Web Gateway, assures you unmatched visibility into the security and performance of business applications and Web traffic throughout your distributed organization. Application Performance Monitoring provides the visibility and control over network traffic WAN Optimization accelerates applications so all users experience LAN like performance Secure Web Gateway prevents malware and unauthorized applications from compromising security s Application Delivery Network infrastructure offers the comprehensive application and user control required to contain costs, enhance business productivity and respond quickly to changing business requirements. TCO Analysis A Three Year Projection The analysis in this report compares the estimated total cost of ownership (TCO) over three years between your current environment and a proposed Application Delivery Network from. You will better understand the potential direct and indirect savings to your organization, including how productivity will be enhanced as user experience, application performance, and data access and integrity are all improved. Page 2 of 21

3 Analysis Results This 3-year analysis for Your Company calculates the estimated total cost of ownership (TCO) comparison between your current (As Is) environment and implementing the proposed solution. Based upon the information provided for Your Company, implementing products provides: A potential direct TCO savings of $5,056,704 over 3 years. An indirect TCO savings of $0 over 3 years. The project is expected to cost $3,463,103 to implement. Overall providing a return on investment (ROI) of 46.0% with a payback period of 23 months. TCO Analysis (3 Year) Cost Cost Net Blue Net (%) Application Delivery - Visibility and Acceleration WAN Bandwidth Costs $2,780,400 $2,557,968 $222, % WAN Bandwidth Growth Costs $139,020 $115,387 $23, % WAN Infrastructure Growth Costs $1,698,162 $1,409,474 $288, % Backup Risks (Indirect) $0 $0 $0 0.0% Internal Application Latency / Adoption Issues (Indirect) $0 $0 $0 0.0% Data Center Consolidation Costs (Indirect) $0 $0 $0 0.0% Total application delivery $4,617,582 $4,082,829 $534, % Security WAN Optimization and Security Costs $8,539,641 $6,774,959 $1,764, % Network and Security Management Labor Costs $1,352,583 $873,382 $479, % Network and Security Support Labor Costs $5,409,766 $3,131,698 $2,278, % Network and Security Support Service Level Costs (Indirect) $0 $0 $0 0.0% Security Risks - Virus/Malware/Spyware (Indirect) $0 $0 $0 0.0% Security Risks - Content Monitoring (Indirect) $0 $0 $0 0.0% Security Risks - Information Leakage (Indirect) $0 $0 $0 0.0% Total security $15,301,990 $10,780,039 $4,521, % Total Direct $19,919,572 $14,862,868 $5,056, % Total Indirect $0 $0 $0 0.0% Total $19,919,572 $14,862,868 $5,056, % Investment $0 $3,463,103 ($3,463,103) 0.0% Total Cost of Ownership $19,919,572 $18,325,971 $1,593, % Total per User $1, $1, $99.60 $0.08 Page 3 of 21

4 TCO Comparison ( vs. Proposed with ) Page 4 of 21

5 of Year by Year Breakdown This 3-year analysis for BCSI ROI Test calculates the estimated total benefit of implementing the proposed Blue solution. Based upon the information provided for BCSI ROI Test, implementing products provides a potential direct savings of $5,056,704 and an indirect savings of $0 over 3 years. of Year 1 Year 2 Year 3 Total Application Delivery - Visibility and Acceleration WAN Bandwidth Costs $67,200 $73,920 $81,312 $222,432 WAN Bandwidth Growth Costs $7,140 $7,854 $8,639 $23,633 WAN Infrastructure Growth Costs $87,217 $95,939 $105,532 $288,688 Backup Risks (Indirect) $0 $0 $0 $0 Internal Application Latency / Adoption Issues (Indirect) $0 $0 $0 $0 Data Center Consolidation Costs (Indirect) $0 $0 $0 $0 Total application delivery benefits $161,557 $177,713 $195,483 $534,753 Security WAN Optimization and Security Costs $508,188 $584,416 $672,078 $1,764,682 Network and Security Management Labor Costs $153,511 $159,652 $166,038 $479,201 Network and Security Support Labor Costs $729,776 $758,967 $789,325 $2,278,068 Network and Security Support Service Level Costs (Indirect) $0 $0 $0 $0 Security Risks - Virus/Malware/Spyware (Indirect) $0 $0 $0 $0 Security Risks - Content Monitoring (Indirect) $0 $0 $0 $0 Security Risks - Information Leakage (Indirect) $0 $0 $0 $0 Total security benefits $1,391,475 $1,503,035 $1,627,441 $4,521,951 Total Direct $1,553,032 $1,680,748 $1,822,924 $5,056,704 Total Indirect $0 $0 $0 $0 Total $1,553,032 $1,680,748 $1,822,924 $5,056,704 Page 5 of 21

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7 TCO Detailed Summary Application Delivery Visibility and Acceleration WAN Bandwidth Costs Organizations implementing WAN Optimization realize reduced overall WAN bandwidth costs. appliances apply protocol optimization and other WAN acceleration techniques that minimize round trips between users accessing centralized servers and applications. WAN Bandwidth Costs Cost Annual WAN bandwidth costs $840, % $772,800 Total Savings $67,200 WAN Bandwidth Costs Year 1 Year 2 Year 3 Total (As Is) $840,000 $924,000 $1,016,400 $2,780,400 Proposed (To Be) $772,800 $850,080 $935,088 $2,557,968 Total Savings (As Is - To Be) $67,200 $73,920 $81,312 $222,432 WAN Bandwidth Growth Costs As a result of reducing current WAN bandwidth costs through WAN optimization, future growth costs in WAN bandwidth will be avoided solution. WAN Bandwidth Growth Costs Cost One time non-recurring fees $8, % $6,972 Annual recurring fees $33, % $27,888 Total $42,000 $5,712 $34,860 WAN Bandwidth Growth Costs Year 1 Year 2 Year 3 Total (As Is) $42,000 $46,200 $50,820 $139,020 Proposed (To Be) $34,860 $38,346 $42,181 $115,387 Total Savings (As Is - To Be) $7,140 $7,854 $8,639 $23,633 Page 7 of 21

8 WAN Infrastructure Growth Costs WAN optimization solution results in reduced overall expenditures for WAN infrastructure. WAN Infrastructure Growth Costs Cost One time non-recurring fees $424, % $351,920 Annual recurring fees $89, % $73,903 Total $513,040 $15,137 $425,823 WAN Infrastructure Growth Costs Year 1 Year 2 Year 3 Total (As Is) $513,040 $564,344 $620,778 $1,698,162 Proposed (To Be) $425,823 $468,405 $515,246 $1,409,474 Total Savings (As Is - To Be) $87,217 $95,939 $105,532 $288,688 Backup Risks (Indirect) Backup window issues can be eliminated or reduced, helping to eliminate incomplete backups due to these issues, and the risk associated with unsuccessful backups. Backup Risks (Indirect) Cost Branch office data (GB) not backed up properly % 50.0 Risk of backup issue in a given year 10.0% 10.0% Cost per backup realized risk event $5, % $5,000 Total $250,000 $225,000 $25,000 Backup Risks (Indirect) Year 1 Year 2 Year 3 Total (As Is) $250,000 $260,000 $270,400 $780,400 Proposed (To Be) $25,000 $26,000 $27,040 $78,040 Total Savings (As Is - To Be) $225,000 $234,000 $243,360 $702,360 Page 8 of 21

9 Internal Application Latency / Adoption Issues (Indirect) Increased application traffic delivered to remote users over corporate WAN links, combined inherent latency of many business applications, results in painfully slow response time for many remote users. WAN optimization improves response time and the productivity of end users. Internal Application Latency / Adoption Issues (Indirect) Cost Number of users affected by latency issues per month 10, % 1,000 Average duration of the issue (in hours) % 0.1 Percentage of productivity impact for affected users 15.0% 0.0% 15.0% Cost per user hour of downtime $35.00 $35.00 Total $630,000 $623,700 $6,300 Number of users who would adopt applications if performance improved 2, % 1,750 Percentage of productivity impact for affected users 10.0% 0.0% 10.0% Cost per user year per user $72,800 $72,800 Total $18,200,000 $5,460,000 $12,740,000 Internal Application Latency / Adoption Issues (Indirect) Year 1 Year 2 Year 3 Total (As Is) $18,830,000 $19,583,200 $20,366,528 $58,779,728 Proposed (To Be) $12,746,300 $13,256,152 $13,786,398 $39,788,850 Total Savings (As Is - To Be) $6,083,700 $6,327,048 $6,580,130 $18,990,878 Page 9 of 21

10 Data Center Consolidation Costs (Indirect) Many times organizations will spend money to consolidate data centers in an effort to improve bandwidth-related issues. With the WAN optimization solution, much of this spending may be avoided. Data Center Consolidation Costs (Indirect) Cost Annual overspending on consolidation to overcome bandwidth issues $240, % $24,000 Total $216,000 Data Center Consolidation Costs (Indirect) Year 1 Year 2 Year 3 Total (As Is) $240,000 $249,600 $259,584 $749,184 Proposed (To Be) $24,000 $24,960 $25,958 $74,918 Total Savings (As Is - To Be) $216,000 $224,640 $233,626 $674,266 Page 10 of 21

11 Security WAN Optimization and Security Costs provides inbound and outbound security controls to protect users and sensitive business information as well as ensures secure access to the Internet through granular user policy management, web content filtering, web anti-virus, instant messaging control, spyware blocking and logging of all user traffic. This results in overall savings in WAN optimization and security costs. WAN Optimization and Security Costs Cost Servers at branch offices to support computing bandwidth / security needs $42, % $38,640 WAN performance monitoring tools and solutions $4, % $0 Dedicated WAN acceleration hardware $ % $0 Internet gateway / proxy / cache $12, % $11,592 Content filtering $160, % $0 Anti-spyware $240, % $0 Anti-virus, anti-malware $1,920, % $1,900,800 User activity reporting $80, % $0 Other (specify) $0 0.0% $0 Total $2,459,220 $508,188 $1,951,032 WAN Optimization and Security Costs Year 1 Year 2 Year 3 Total (As Is) $2,459,220 $2,828,103 $3,252,318 $8,539,641 Proposed (To Be) $1,951,032 $2,243,687 $2,580,240 $6,774,959 Total Savings (As Is - To Be) $508,188 $584,416 $672,078 $1,764,682 Page 11 of 21

12 Network and Security Management Labor Costs Since appliances provide greater inbound and outbound security controls which ensure more secure access, the resulting labor required to manage the security of the network is reduced. Similarly, performance of the network optimized, the productivity of network management staff is improved. Network and Security Management Labor Costs FTEs Annual Cost FTEs with Annual Performance monitoring 0.69 $56, % 0.28 $23,109 Performance optimization 0.86 $70, % 0.34 $28,061 Managing firewalls and internet gateways 0.69 $56, % 0.41 $33,839 Branch office connectivity and access management 0.69 $56, % 0.69 $56,948 Remote worker connectivity and access management 0.69 $56, % 0.48 $39,616 Network security remediation (virus / malware recovery) 0.86 $70, % 0.52 $42,917 Backup and disaster recovery management 0.43 $35, % 0.43 $35,489 Content filtering and user activity monitoring 0.34 $28, % 0.24 $19,808 Other (specify) 0.00 $0 0.0% 0.00 $0 Total 5.25 $433, $279,787 Network and Security Management Labor Costs Year 1 Year 2 Year 3 Total (As Is) $433,298 $450,630 $468,655 $1,352,583 Proposed (To Be) $279,787 $290,978 $302,617 $873,382 Total Savings (As Is - To Be) $153,511 $159,652 $166,038 $479,201 Page 12 of 21

13 Network and Security Support Labor Costs With improved network performance and increased network security, there will be fewer network and security issues for IT to respond to and resolve in general. Calls per Year Calls per Year with Annual Cost Network and Security Support Labor Costs Annual Cost Application latency / performance issues 14,400 $481, % 5,760 $192,557 Remote access performance issues 14,400 $481, % 10,080 $336,974 Virus / malware / spyware (security) issues 11,520 $385, % 8,064 $269,580 Blocking / access issues because of current overprotective measures 8,640 $288, % 3,456 $115,534 Other 2,880 $96, % 2,650 $88,590 Total 51,840 $1,733,011 30,010 $1,003,235 Network and Security Support Labor Costs Year 1 Year 2 Year 3 Total (As Is) $1,733,011 $1,802,331 $1,874,424 $5,409,766 Proposed (To Be) $1,003,235 $1,043,364 $1,085,099 $3,131,698 Total Savings (As Is - To Be) $729,776 $758,967 $789,325 $2,278,068 Network and Security Support Service Level Costs (Indirect) Fewer network and security issues results in a direct correlation to network and security support service level costs solution. Calls per Year Annual Cost Calls per Year with Annual Network and Security Support Service Level Costs (Indirect) Application latency / performance issues 14,400 $252, % 5,760 $100,800 Remote access issues 14,400 $252, % 10,080 $176,400 Virus / malware / spyware (security) issues 11,520 $201, % 8,064 $141,120 Blocking / access issues because of current overprotective measures 8,640 $151, % 3,456 $60,480 Other 2,880 $50, % 2,650 $46,375 Total 51,840 $907,200 30,010 $525,175 Network and Security Support Service Level Costs (Indirect) Year 1 Year 2 Year 3 Total (As Is) $907,200 $943,488 $981,228 $2,831,916 Proposed (To Be) $525,175 $546,182 $568,029 $1,639,386 Total Savings (As Is - To Be) $382,025 $397,306 $413,199 $1,192,530 Page 13 of 21

14 Security Risks - Virus/Malware/Spyware (Indirect) provides the ability to identify and block spyware and malware, as well as scan for viruses. As a result, infections via the Web are minimized. Security Risks - Virus/Malware/Spyware (Indirect) Cost Percentage of users infected by malware per year 3.0% 40.0% 1.8% Total users infected per year Cost per infected user $ % $ Total $10,350 $7,369 $2,981 Security Risks - Virus/Malware/Spyware (Indirect) Year 1 Year 2 Year 3 Total (As Is) $10,350 $10,764 $11,195 $32,309 Proposed (To Be) $2,981 $3,100 $3,224 $9,305 Total Savings (As Is - To Be) $7,369 $7,664 $7,971 $23,004 Security Risks - Content Monitoring (Indirect) provides the ability to filter inappropriate or malicious content, even if it is encrypted. This reduces personal Web surfing, prevents the download of spyware/malware, and provides a mechanism for complying with local or international laws or regulations regarding content. Security Risks - Content Monitoring (Indirect) Cost Risk of realizing security risk per year 5.0% 0.0% 5.0% Cost per event if risk is realized $714, % $714,869 Total $35,743 $0 $35,743 Security Risks - Content Monitoring (Indirect) Year 1 Year 2 Year 3 Total (As Is) $35,743 $37,173 $38,660 $111,576 Proposed (To Be) $35,743 $37,173 $38,660 $111,576 Total Savings (As Is - To Be) $0 $0 $0 $0 Page 14 of 21

15 Security Risks - Information Leakage (Indirect) gives IT administrators visibility into all user-applications - including encrypted traffic and IM conversations. As a result, the potential for information leakage is reduced. Security Risks - Information Leakage (Indirect) Cost Risk of realizing security risk per year 5.0% 80.0% 1.0% Cost per event if risk is realized $794, % $556,408 Total $39,743 $34,179 $5,564 Security Risks - Information Leakage (Indirect) Year 1 Year 2 Year 3 Total (As Is) $39,743 $41,333 $42,986 $124,062 Proposed (To Be) $5,564 $5,787 $6,018 $17,369 Total Savings (As Is - To Be) $34,179 $35,546 $36,968 $106,693 Page 15 of 21

16 Investment Investment The estimated cost to deploy the. Initial Investment Investment SG Appliance Main / Central Headquarter Site(s) SG , Proxy Edition $930,000 SSL License, SG $0 SG Appliance annual support $139,500 Branch Site(s) SG810-5, Proxy Edition $726,600 SSL License, SG810-5 $0 SG Appliance annual support $108,990 SG Client Manager SG , MACH5 Edition $0 SG Client Manager annual support $0 PacketShaper (with Control) Main / Central Headquarter Site(s) PacketShaper 3500 $38,000 Content Filtering Software, WebFilter, 10,000-19,999 Users $168,000 Content Filtering annual support $25,200 Anti-Virus Anti-Virus Appliance $453,600 Anti-Virus annual support $68,040 Anti-Virus Scan Engine Software, Sophos AV, 10,000-19,999 Users - 3 Yr. $56,640 Server hardware $0 Professional services $0 Training $0 Setup and deployment labor (internal) $3,174 Total $2,717,744 Ongoing Costs Year 1 Year 2 Year 3 Ongoing solution management $20,633 $20,633 $20,633 Annual support costs $0 $341,730 $341,730 Other ongoing costs $0 $0 $0 Total $20,633 $362,363 $362,363 Investment Initial Year 1 Year 2 Year 3 Total Total Savings (As Is - To Be) $2,717,744 $20,633 $362,363 $362,363 $3,463,103 Page 16 of 21

17 Appendix Organization Overview Which most closely matches your industry? * Where do the majority of your employees work/reside? * Manufacturing Worldwide Data Center Locations How many data center or WAN aggregation locations do you support? * 2 How many users (in total) are supported at these locations? * 6,000 What is the typical size of the WAN connection at these locations? 45.0 Mbps What is the typical maximum Internet bandwidth usage at one of these locations? 18.0 Mbps Branch / Remote Locations How many branch / remote offices do you support? * 20 How many users (in total) are supported at ALL branch / remote offices? * 10,000 How many mobile users are in the organization? 14,000 What is the typical size of the WAN connection at branch / remote offices? What is the typical maximum Internet bandwidth usage at a branch / remote office location? 2.0 Mbps 1.0 Mbps Opportunities for Improvement * Please indicate the area(s) below that: are experiencing performance issues, are causing (or appear to be causing) performance issues, could help free WAN capacity for other uses, could help avoid growth investments, or may not currently be affecting business but is something you are interested in addressing at this time. ( ) Accelerate WAN delivery of mission-critical applications (ERP, CRM SAP, Oracle, Siebel) ( ) Protect and accelerate mobile users ( ) Identify and protect against phishing, viruses, malware and spyware Page 17 of 21

18 Detailed Assumptions General Information What is the average user burdened salary rate per hour? $35.00 (As Is) WAN Profile What is the current annual cost for WAN bandwidth / connectivity? $840,000 What is the amount in which WAN bandwidth costs are expected to increase over the next 12 months? One-time fees $8,400 Annual recurring fees $33,600 How much extra spending is planned on WAN network upgrades over the next 12 months? One-time fees $424,000 Annual recurring fees $89,040 Expected annual growth in WAN bandwidth spending (starting in year 2) 10% Expected annual growth in WAN infrastructure spending (starting in year 2) 10% (As Is) WAN Optimization and Security Spending What is the current annual spending on the following WAN networking and security solutions (additions, upgrades, support and maintenance, managed service contracts): Servers at branch offices to support computing bandwidth / security needs $42,000 WAN performance monitoring tools and solutions $4,620 Dedicated WAN acceleration hardware $0 Internet gateway / proxy / cache $12,600 Content filtering $160,000 Anti-spyware $240,000 Anti-virus, anti-malware $1,920,000 User activity reporting $80,000 Other (specify) $0 Expected annual growth in optimization and security spending (starting in year 2) 15% Network and Security Management How many full time equivalents (FTEs) are responsible for managing the network? 8.60 What is the average burdened salary for network and security management FTEs? $82,533 What percentage of time do FTEs spend on: Performance monitoring 8% Performance optimization 10% Managing firewalls and internet gateways 8% Branch office connectivity and access management 8% Remote worker connectivity and access management 8% Network security remediation (virus / malware recovery) 10% Backup and disaster recovery management 5% Content filtering and user activity monitoring 4% Other (specify) 0% Page 18 of 21

19 Total (should be less than 100%) 61% By what percentage per year are network management staff, salary and labor-related burden costs increasing (starting in year 2)? 4% Network and Security Support Services How many total service desk calls are made per month? 24,000 What percentage of these calls are network performance / security / remote access issues? Branch office -> headquarters application latency / performance issues 5% Remote access performance issues 5% Virus / malware / spyware (security) issues 4% Blocking / access issues because of current over-protective measures 3% Other 1% What is the average burdened cost per network-related service desk call? $33.43 What is the average mean time to resolution (in minutes)? 30 By what percentage per year are network support staff, salary, service level and laborrelated burden costs increasing (starting in year 2)? 4% Backup Risks Total data (in GB) at branch offices not backed up adequately due to WAN backup window issues? Risk of a backup failure / recovery-related issue occurring over a given year? 10% Cost per GB of backup failure / recovery-related issue (downtime cost for rebuild, litigation, indirect impact)? $5,000 By what percentage per year are backup costs increasing (starting in year 2)? 4% Security Risks Virus Infections What percentage of your users had debilitating virus infections over the last year? 3% What was the average cost per virus infection (respond and resolve, forensics, lost productivity, legal and indirect)? $ Inappropriate Web Use What is the annual risk that the organization will realize an issue from inappropriate Web use or copyright material on the network? 5% What is the average cost per litigation event / issue (litigation / resolution expense / indirect impact)? $714,869 Information Leakage What is the risk of information leakage from not controlling IM or other outbound Web communications? 5% What is the average cost per disclosure (litigation / resolution expense / indirect impact)? $794,869 By what percentage per year are security risk-related costs increasing (starting in year 2)? 4% Application Latency / Adoption Issues Page 19 of 21

20 How many internal application users are affected by latency issues per month? 10,000 How long are users affected by latency issues on average per month (in hours)? 1.0 When a latency issue occurs, by what percentage is the performance issue impacting productivity? 15% How many additional users per year would use / adopt current back-office / productivity applications if latency and bandwidth were not a hindrance? 2,500 What is the estimated productivity improvement or cost savings per user that could be gained from this adoption? 10% By what percentage per year are application latency-related issues and costs increasing (starting in year 2)? 4% Consolidation Opportunities Planned spending over the next 12 months on data center consolidation? $1,600,000 What percentage of this investment is needed to overcome bandwidth-related issues? 15% Financial Information For indirect (soft) benefits, how much of the benefits can be realized? 0% Page 20 of 21

21 What Is The Next Step? Now that you have a clear picture of the potential savings possible with an Application Delivery Network, it is time to evaluate what can do for you in a real network environment yours. is ready to help you make that evaluation. provides complimentary onsite Application Delivery Network Assessment services conducted by trained technical staff, which helps you to identify bottlenecks and inefficiencies on your network quickly and easily. The assessment is conducted over several days within your production network, under the typical load, congestion and diversity of traffic you experience every day. During the assessment a PacketShaper is installed on your network to automatically and transparently discover, classify and measure applications with no interference to network operations. There are several ways to schedule an Application Delivery Network Assessment: 1. Visit online to learn more and register an appointment Network Assessment 2. Contact to speak with a representative immediately Contact Now that you have completed an ROI analysis of your network, take the next step and learn firsthand how an Application Delivery Network can help you regain control of your applications and network investment. Control is Yours. Copyright 2010 Systems, Inc. All rights reserved worldwide. No part of this document may be reproduced by any means nor translated to any electronic medium without the written consent of Systems, Inc. Specifications are subject to change without notice. Information contained in this document is believed to be accurate and reliable, however, Systems, Inc. assumes no responsibility for its use., ProxySG, PacketShaper and ProxyClient are registered trademarks of Systems, Inc. in the U.S. and worldwide. All other trademarks mentioned in this document are the property of their respective owners.