The Property Registry s Survey Plans Online User Guide

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1 s Survey Plans Online User Guide A service provider for the Province of Manitoba Updated: December 9, 2016 Version 2.00

2 Table of contents Introduction... 4 Browser requirements... 4 Get started... 4 Survey Plans Online... 4 Side panel... 5 Plan search table... 5 Home screen... 6 User logon... 6 User logoff... 7 Reset a Password... 8 Search services... 9 Search plans Planning numbers Parish/settlement lot search Parish/settlement lot search results Section/township/range search Section/township/range search results Lot/township/range search Lot/township/range search results Indian Reserve search Indian Reserve search results Search plans by number Search by plan number results Search by deposit number Search by deposit number results Search by planning file number Search by planning file number results P a g e

3 Search by Director of Surveys (D of S) number Search by Director of Surveys (D of S) number results Search by CLSR number Search by CLSR number results Order plans Payment process View cart and select payment Edit order details Payment Payment Confirmation Payment process Confirmation of order View downloaded plans Condominium plans Contact information P a g e

4 Introduction Online system is an online service that allows clients of to search, order, and view/download titles, documents and plans registered at any Land Titles Office. This guide assumes that readers are familiar with the general terminology associated with the Land Titles Office and are comfortable using web browsers. Browser requirements The Survey Plans Online system currently supports the following browsers Microsoft Internet Explorer 11 Microsoft Edge Latest version of Mozilla Firefox Latest version of Google Chrome Latest version of Safari on Apple Mac OS X Get started This Chapter describes the Survey Plans Online system and how to interact with the screens. In this chapter you will learn: The Survey Plans Online home page The panel of service option How to display help information Survey Plans Online The main page of Survey Plans Online shows a range of services available for online viewing and downloading once ordered. Several options are available for your convenience on how to receive your plans. 4 P a g e

5 Side panel The left panel allows you to access different services, such as: Document Search Parish/Settlement Lot Section/Township/Range Lot/Township/Range Indian Reserve Plans by Number View Cart Order History Contact Us Plan search table On the main body of the search page you will find the different plan search options. 5 P a g e

6 Home screen User logon To sign-in using your User ID: 1. Access the Survey Plans Online home page: 2. Click on the Logon icon in the left panel. 6 P a g e 3. The Logon pages opens.

7 4. Enter your User ID and Password 5. Click Logon. The system verifies your credentials and if successful, allows you to order with your Land Titles deposit account. On successful verification, you will be re-directed to the main Documents Online page. You can also verify that you have successfully logged in by the presence of your user name and user ID above the Logon icon which now changes to Logoff. User logoff To sign-out: 1. Click Logoff. You can verify that you have successfully logoff by the removal of your user name and user ID above the Logoff icon which now changes to Logon. 7 P a g e

8 Reset a Password If you get locked out of your account or forget your password you can reset your password by selecting the Forgot Password? option from the login page. From here you will enter your address in the box provided and our system will you a link to reset your password. You should receive an with a link to reset your password within five minutes. You won t receive the if: The address you provided contained a typo. The address you provided does not match the associated to your profile. For security reasons, we can only send a reset link to the address you used when you registered your profile. The address you entered is shared with another user. For security reasons, we can only send a reset link to an address that is unique to your profile. The with the link to reset your password was sent to your junk folder. 8 P a g e

9 Search services The left panel allows you to access different services. The selected service will be highlighted in white in the left panel. 9 P a g e

10 Search plans This Chapter describes Survey Plans Online searching capability. In this chapter you will learn how to search the following: Parish/Settlement Lot Section/Township/Range Lot/Township/Range Indian Reserve Plans by Number Planning numbers In order to search any of the services listed above you will need to have the proper information. When searching a plan number, you will require knowing the following information for the plan you wish to search: Parish/Settlement Lot Lot Number(s), Lot Type, and Parish/Settlement Section/Township/Range- Section(s), Township, Range, and Meridian Lot/Township/Range- Lot(s), Township, Range, and Meridian Indian Reserve- Indian Reserve Name Plans by Number- one of the following: Plan No. (number) Deposit No. (number) Planning File No. (number) Director of Surveys (D of S) No. Canada Lands Survey Records (CLSR) No. 10 P a g e

11 Parish/settlement lot search To search select the Parish/Settlement Lot located in the column on the left hand side of the screen. The right panel now shows the Parish/Settlement Lot page: 1) Select a plan type in the Limit Search of Plans to: if you would like to filter the search results. (This is an optional field.) 2) Enter the Lot Number(s) Single lot Range of lot numbers, e.g. entering 1-7 will search all the lots 1 through 7 List of lots, e.g. comma separated values 3,6,10 will search those specifically 3) Select a Lot Type from the drop down list 4) Parish or Settlement you are searching in 5) Click the Search button or Search Results tab 11 P a g e

12 Parish/settlement lot search results The right panel now shows your results 1) Click on the hyperlink plan number in the Plan No. Column (Plans appearing in black text are not available for previewing). 12 P a g e

13 The Plan Preview will open in a new window The preview image is a low resolution version file. This is intended to allow someone performing a search to see if the survey plan will be useful prior to paying for the high resolution file or paper prints. For Condominium Plans the preview will only display the first page. This allows you to view a Plan Preview. It opens in a new. There are 3 basic functions you can use: 1. Zoom in 2. Zoom out 3. Reset 2) If there are more than 10 results use the navigation buttons to view additional results. With these buttons located on the top and bottom of the screen you can: Go to a specific page Go forward one page Go back one page Skip to first page Skip to last page 13 P a g e

14 3) Click on the Search Parameters tab if you wish to return to previous page and retain the parameter you entered for the search 14 P a g e

15 Section/township/range search 1) To search select the Section/Township Range located in the column on the left hand side of the screen. 2) The right panel now shows the Section/Township/Range page 3) Enter the Section Number(s) Single section number Range section numbers, e.g. entering 1-7 will search all the lots 1 through 7 List sections, e.g. comma separated values 3,6,10 will search those specifically. Leaving the field blank will search the entire township 4) Enter the Township 5) Enter the Range 6) Select a plan type in the Limit Search of Plans to if you would like to filter the search results. (This is an optional field.) 7) Click the Search button or Search Results Tab 15 P a g e

16 Section/township/range search results The right panel will now show your search results, they appear similar to the Parish/Settlement search (If there is only 1 page of results, the navigation button will not appear). 16 P a g e

17 Lot/township/range search 1) To search select the Lot/Township Range located in the column on the left hand side of the screen. 2) The right panel now shows the Lot(s)/Township/Range page 3) Enter the Lot Number(s) Single lot Range of lot numbers, e.g entering 1-7 will search all the lots 1 through 7 List of lots, e.g comma separated values 3,6,10 will search those specifically 4) Enter the Township 17 P a g e

18 Lot/township/range search results The right panel now shows your search results, they will appear similar to the Parish/Settlement search. If there is only 1 page of results, the navigation button will not appear. 18 P a g e

19 Indian Reserve search 1) To search select the Indian Reserve located in the column on the left hand side of the page. 2) The right panel now shows the Indian Reserve page. 3) Select the Indian Reserve you wish to search 4) Select a plan type in the Limit Search of Plans to if you would like to filter the search results (This is an optional field). 5) Click the Search button or Search Results Tab 19 P a g e

20 Indian Reserve search results The right panel now displays your search results 1) Click on the hyperlink plan number in the Plan No. column (Plans appearing in black text are not available for previewing). 2) If there are more than 10 results use the Navigation Buttons to view additional results. With these buttons located on the top and bottom of the screen you can: Go to a specific page Go forward one page Go back one page Skip to first page Skip to last page 3) Click on the Search Parameters tab if you wish to return to the previous page and retain the parameter you entered for the search 20 P a g e

21 Search plans by number 1) To search select the Plans by Number located in the field on the left hand side of the page. 2) The right panel now shows the Plans By Number page that includes the following search options: o Plan No. o Deposit No. o Planning File No. o Director of Surveys (D of S) No. o Canada Lands Survey Records (CLSR) No. 3) Enter into the Plan No. column a single plan number or a list separated by commas (Limited 50 character, plus or minus 10 plans). 4) Click the Search button or Search Results tab 21 P a g e

22 Search by plan number results Your results will now appear in the right panel. 22 P a g e

23 Search by deposit number 1) To search a Deposit Number select the Plans by Number located in the column on the left hand side of the page 2) The right panel now shows the Plans by Number page 3) Enter the Deposit No. in the proper field. Entry format up to 4 digits for a deposit and the last 2 digits for the year (example 1234/10) 4) Click the Search button or Search Results Tab 23 P a g e

24 Search by deposit number results Your results will now appear in the right panel. Searching a valid Deposit Number will return either a registered or unregistered result. If the plan is registered: A hyperlink will appear in the Plan No. column You can view the image preview by clicking on the hyperlink and proceed to order the plan (see Section 4 Ordering Plans) If the plan is unregistered: Plan will appear in black text and will not be available for previewing or ordering 24 P a g e

25 Search by planning file number 1) To search a Planning File No. select the Plans by Number located in the column on the left hand side of the page. 2) The right panel now shows the Plans By Number page 3) Enter the Planning File Number in the proper field that associates with the plan. The file number must be an exact match to what is in the database. (example ) 4) Click the Search button or Search Results Tab 25 P a g e

26 Search by planning file number results Your search results may appear 1 of 2 ways. Either way your results will not appear with the Planning File Number 1) If the screen appears as below this means you have a registered plan 2) If the screen appears as below with a blue ribbon across your deposit is not yet registered or available for view 26 P a g e

27 Search by Director of Surveys (D of S) number 1) To search a Director of Surveys (D of S) No., select the Plans by Number located in the column on the left hand side of the page. 2) The right panel now shows the Plans By Number page 3) Enter the Director of Surveys Plan Number (D of S). These plans are plan filed in the Director of Surveys Office. The number must be exact to the database, eg ) Click the Search button or Search Results Tab 27 P a g e

28 Search by Director of Surveys (D of S) number results Your results will now appear in the right panel. 28 P a g e

29 Search by CLSR number 1) To search Canada Lands Survey (CLSR) No., select the Plans by Number located in the column on the left hand side of the page. 2) The right panel now shows the Plans By Number page 3) Enter the Canada Lands Survey Record Plan Number (CLSR) in the correct field. The number must be exact to the database (example 55662). 4) Click the Search button or Search Results Tab 29 P a g e

30 Search by CLSR number results Your results will now appear in the right panel. 30 P a g e

31 Order plans This Chapter describes the online shopping cart and ordering capabilities. In this chapter you will learn: How to select and add documents to the shopping cart How to select a payment option How to fill out the personal information How to edit your order Payment process 1) On the bottom on any search screen there will be an Add to Cart Pay Now button. 2) Click on the empty check box on the left side of the screen to select the plan(s) you wish to order. 3) Select a Delivery Option: Receive a paper copy to pick up from the Winnipeg Land Titles Office Mailed to you Download an image file for printing. 4) Click Add to Cart, Pay Now Note: Duplicate plan ordering is an option but may only be ordered if different delivery options are selected. 31 P a g e

32 View cart and select payment The cart holds plans that you have selected to order using The Survey Plans Online system. This is for your convenience if you wish to use and purchase more than one service option. 5) View Cart and Select Payment, will now appear, on this screen; You can add, remove, edit from the cart prior to checking out and completing the order by selecting Return to Search Results Enter/edit personal information to order Enter any additional information if required 32 P a g e

33 Edit order details 1) In the View Cart and Select payment screen you have options edit the order. In the Action column you can either Remove or Edit an item. Select Remove to remove the item from the cart, and your order Select Edit to: Add comments Edit your delivery options Add or edit a File Number 2) To accept any changes made click Update Order 33 P a g e

34 3) To cancel any changes, click Back 34 P a g e

35 Payment This Chapter describes the payment process. In this chapter you will learn: The review of Terms of Use Payment Confirmation of order Payment The checkout process automatically pre-fills certain information from your user profile in the checkout information fields. All order contact information fields are mandatory and must be completed. The additional information field is required to provide additional instructions if you intend to have documents in the order delivery by . Confirmation This confirms your order has been submitted successfully. You can also print or save a copy of your order from the confirmation screen. Payment process 1) In the Payment tab, review and confirm the number of items and fees related to the order. 2) Click on the Terms of Use link to review the terms of use. 3) Click on the I agree to the legal terms and non-distribution clause in the Terms of Use check box once you agree to the terms of use. 35 P a g e

36 4) Fill in the credit card information in the Payment Details section which is visible once you agree to the terms of use. 5) Click Process Transaction 6) Click on the Cancel Transaction button to cancel the payment. 36 P a g e

37 Confirmation of order If the credit card order was successful, you will see this screen showing: Date and time of order Amount charged to your credit card Items ordered Transaction number for this order Confirmation of approval 37 P a g e

38 Click the printer friendly button for a copy of your receipt. The receipt should appear as follows. 38 P a g e

39 View downloaded plans Once you have paid for your plans you will be able to view them online if you have selected the view/download delivery option. You can open the plan directly from your order confirmation by selecting the view/download link. If you would like to re-visit plans that were previously ordered you can do so by selecting the order history option from the left panel. You will need your address and receipt number to search for a transaction in order history. 39 P a g e

40 Condominium plans Condominium Plans often contain multiple pages. When viewing a Condominium Plan online that contains multiple pages you can view and navigate between the pages by using the navigation arrows. The location of these arrows on your screen will vary depending on the viewer you are using. Contact information If you cannot find the information you need in this guide or have any other questions, please contact us at: tprclient@tprmb.ca 40 P a g e

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