Overview of the Airbnb Community in New Orleans
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1 Overview of the Airbnb Community in New Orleans Introduction / 1 Airbnb Community in New Orleans: Fact Sheet / 2 Responsible Home Sharing / 3 Host Profile / 4 Guest Profile / 5 Definitions / 6 1
2 Introduction Since 2009, New Orleans residents have been welcoming guests into their homes on Airbnb. In a place celebrated for its vibrancy and hospitality, it s no surprise that so many in the Crescent City have embraced home sharing. For hosts, home sharing has helped thousands of middle class residents to take what is typically one of their greatest expenses the cost of their housing and turn it into a way to generate supplemental income. For guests, home sharing has democratized travel and facilitated a more authentic experience, closer to local and small businesses that haven t always benefited from tourism and hospitality. The collective impact of this activity makes New Orleans stronger: guests generated $150 million in economic activity in the past twelve months alone. As we move forward, we are fully committed to being constructive partners with policymakers. Our community wants to pay their fair share of tourist taxes. We want to maximize the economic benefits of home sharing to individual families and New Orleans as a whole, to help people stay in their homes. And, we want to work collaboratively with policymakers and the public to develop fair, transparent and common sense rules for home sharing in New Orleans. In that spirit, we have prepared the enclosed report to provide a snapshot of our current home sharing community. This report is one of our first steps and we look forward to releasing additional information about our community in the future. Thank you for reading this report. Airbnb Arleen C., Airbnb Host in New Orleans, age 77 Note: Full web address for the Airbnb Community Compact is Compact.pdf 2
3 Airbnb Community in New Orleans: Fact Sheet The following summarizes key trends for the 3,300 hosts who hosted in New Orleans in the past year and the 267,000 Airbnb guest arrivals in New Orleans in the past year (July 1, 2015 through July 1, 2016). Responsible home sharing is creating a new economic engine for New Orleans. $150 million Economic activity generated by Airbnb guests in New Orleans 99% Hosts who recommend local businesses to their guests 66% Guests who spent the money they saved by staying on Airbnb on food, shopping, etc. in New Orleans Airbnb hosts are long-time residents committed to the community. 19 years Average number of years a host has lived in New Orleans 41 Average host age 23% Hosts over age 50 Most Airbnb hosts share their primary home on an occasional basis to generate modest but significant supplemental income. 16% Proportion of Airbnb hosts who tell us that Airbnb income has helped them avoid eviction or foreclosure $10,080 Annual earnings for a typical host 71% Proportion of Airbnb income used for typical household expenses like rent/mortgage, bills, & savings Airbnb guests travel in small groups and stay in small properties. 95% Active listing that have 3 or fewer bedrooms 86% Percent of trips that involve 4 or fewer guests Guests stay with Airbnb for a more localized and accommodating experience. Guests who chose Airbnb because of the amenities 92% Guests who chose Airbnb so they can live like a local Guests for whom Airbnb definitely makes them more likely to return to New Orleans Note: All data above is drawn from Airbnb proprietary bookings data or based on a survey of hosts and guests in New Orleans. The past year constitutes the period from July 1, 2015 through July 1, The total economic activity generated by the Airbnb community is presented here as the sum of all host earnings and guest daytime spending (2015). 3
4 Responsible home sharing: a new engine for the New Orleans economy Airbnb guests and hosts contribute to local economic health. Airbnb grows the tourism pie, attracting many guests who might otherwise not have come or been able to stay as long. Much of this economic activity goes towards supporting local resident hosts and local businesses that don t typically benefit from tourism spending. GROWING TOURISM 40% Guests who would not have come or have stayed as long without Airbnb 66% Guests who spent the money they saved by staying on Airbnb on food, shopping, etc. Guests for whom Airbnb definitely makes them more likely to return to New Orleans GUEST SPENDING $150 million Economic activity generated by Airbnb guests in New Orleans VISITOR SPENDING PATTERNS Guest Spending That Stays In The Local Neighborhood Where the Guest Stayed 43+ Hosts Who Recommend Local Businesses To Their Guests % 99% Other Entertainment Transportation Shopping Groceries % 15% 10% 5% 9% 1% 33% Accommodation Restaurants The average Airbnb guest spends $810 per trip. Airbnb brings in customers that we wouldn t normally get. It s a huge benefit to our business. -- Eugene A., Owner of Krewe du Brewe in New Orleans Note: All data above is drawn from Airbnb proprietary bookings data or based on a survey of hosts and guests in New Orleans. The total economic activity generated by the Airbnb community is presented here as the sum of all host earnings and guest daytime spending (2015). 4
5 Host Profile The vast majority of Airbnb hosts are long-time residents who rent their primary homes on occasion to generate modest but significant supplemental income. HOST DEMOGRAPHIC PROFILE 19 years Average number of years a host has lived in New Orleans 41 Average host age 23% Hosts over age 50 HOSTING BEHAVIOR $10,080 NIGHTS HOSTED PER LISTING IN THE PAST YEAR Annual earnings for a typical host > % 8% 17% 36% 0 30 Over 80% of all listings are rented for fewer than 180 days of the year % 16% ECONOMIC BENEFIT TO HOSTS 65% Hosts who use airbnb income to make ends meet 71% Proportion of Airbnb income used for typical household expenses like rent/mortgage, bills & savings 16% Proportion of Airbnb hosts who tell us that Airbnb income has helped them avoid eviction or foreclosure Airbnb is Southern hospitality on the internet! It comes naturally to us here because it s what we ve always done. But now, homesharing has also become a savior. It s a way for us to stay in our homes amid the rising rents, taxes, and utility bills. -- Baba Ken, Airbnb Host in New Orleans, age 53 Note: All data above is drawn from Airbnb proprietary bookings data or based on a survey of hosts and guests in New Orleans. 5
6 Guest Profile Airbnb guests come from all over to visit New Orleans for work, leisure, and family and friends. Guests choose to stay in Airbnb properties because they are looking for an authentic, local, and amenity-rich experience. GUEST PROFILE 2.8 people Average group size 35 Average age of booking guest 92% Guests who chose Airbnb so they could live like a local BOOKED LISTINGS 90% Trips that are booked in listings with only 1 or 2 bedrooms 95% Active listings that have 3 or fewer bedrooms GUEST EXPERIENCES 4.7 Average host rating (out of 5) Guests who chose Airbnb because of the amenities I ve had amazing experiences on all my Airbnb trips. Many times I have traveled with my children, and rather than staying at an impersonal hotel, we have been able to meet people from other places and communities and they have shared a little of their culture with us. Always a learning experience. -- Amber K., Airbnb Guest in New Orleans, age 41 AMENITIES PROVIDED BY HOSTS Internet access Kitchen access Laundry Family-friendly Pet-friendly % 92% of listings 61% 71% x% 90% Note: All data above is drawn from Airbnb proprietary bookings data or based on a survey of hosts and guests in New Orleans. 6
7 All Definitions Annual Earnings (Typical Host) Median value of total income earned by host during the one-year study period. Annual earnings are presented for typical hosts. Average Length of Stay The average length of stay per guest, rather than per trip. Guest Host Inbound Guest Listing (Active) Nights Hosted (By Listing) Primary Residence Typical Host Airbnb community members who stay in Airbnb listings. Airbnb community members who rent space on Airbnb. All guests visiting a particular location. Inbound guests includes guests who live in the same location they may have stayed in. A property listed on Airbnb. Listings may include entire homes or apartments, private rooms or shared spaces. Active listings are all listings that appear on the website during a search. Active listings do not necessarily have availability on a particular date or at all. Total number of nights a given listing is rented through Airbnb in the study period. A home in which someone lives. The median host for all hosts who had at least one active listing as of the start of the study period and at least one booking during the study period. Typical host definitions are used to calculate Annual Earnings and Nights Hosted. Presenting the median value for all hosts who were active as of the start of the study period provides the most representative values for the Airbnb host community. 7
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