Intellectual Competencies

Transcription

1 Intellectual Competencies 1. Intelligence a. Please describe your learning ability. b. Describe a complex situation in which you had to learn a lot, quickly. How did you go about learning, and how successful were the outcomes? --'2. Analysis Skills a. Please describe your problem analysis skills b. Do people generally regard you as one who diligently pursues every detail or do you tend to be more broad brush? Why? c. What will references indicate are your style and overall effectiveness in "sorting" the wheat from the chaff? d. What analytic approaches and tools do you use? e. Please give me an example of digging more deeply for facts than what was asked of you?. 3. Judgment/Decision Making a. Please describe your decision-making approach when you are faced with difficult situations, in comparison with others, at about your level in the organization. Are you decisive and quick, but sometimes too quick, or are you more thorough but sometimes too slow? Are you intuitive or do you go purely with the facts? Do you involve many or few people in decisions? b. What are a couple of the most difficult or challenging decisions you have made recently? c. What are a couple of the best and worst decisions you have made in the past year? d. What maxims do you live by? e. Describe a situation where you had to make a large decision in a work situation. What steps did you take to reach your decision? 4. Conceptual Ability a. Are you more comfortable dealing with concrete, tangible, shortterm issues, or more abstract, conceptual, long-term issues? Please explain. 5. Creativity a. How creative are you? What are the best examples of your creativity in processes, systems, methods, products, structure, or services? b. Do you consider yourself a better visionary or implementer, and why?

2 Strategic Skills a. In the past year, what specifically have you done in order to remain knowledgeable about the competitive environment, market and trade dynamics, products/services and technology trends, innovations, and patterns of consumer behavior? b. Please describe your experience in strategic planning, including successful and unsuccessful approaches. -.--:l. Pragmatism a. Do you consider yourself a more visionary or more pragmatic thinker, and why? 8. Risk Taking a. What are the biggest risks you have taken in recent years? Include ones that have worked out well and not so well. 9. Leading Edge a. How have you copied, created, or applied best practices? b. Describe projects in which you're best practice solutions did and did not fully address customer/client needs. c. How will your references rate and describe your technical expertise? d. How computer literate are you? 10. Education a. What seminars or formal education have you participated in (and when)? 11. Experience a. Describe how your past work experience can be applied or is applicable to this position. b. What experiences in your work history have taught you the most? c. What skills have you acquired from your past work experiences? 12. Track Record a. Looking back on your career, what were you most and least successful jobs? b. What kind of employee have you been in the past? c. What would your last manager say about you as an employee? Personal Competencies 13. Integrity a. Describe a situation or two in which the pressures to compromise your integrity were the strongest you have ever felt.

3 b. What are a couple of the most courageous actions or unpopular stands you have ever taken? c. When have you confronted unethical behavior or chosen to not say anything, in order to not rock the boat? d. Under what circumstances have you found it justifiable to break a confidence? 14. Resourcefulness a. What actions would you take in the first weeks, should you join our organization? b. What sorts of obstacles have you faced in your presenumost recent job, and what did you do? c. What are examples of circumstances in which you were expected to do a certain thing and, on your own, went beyond the call of duty? d. Who have been your major career influences, and why? e. Are you better at i,nitiating a lot of things or hammering out results for a few things? Organization/Planning a. How well organized are you? What do you do to be organized and what, if anything, do you feel you ought to do to be better organized? b. When was the last time you missed a significant deadline? c. Describe a complex challenge you have had coordinating a project. d. Are you better at juggling a number of priorities or projects simultaneously, or attacking few projects, one at a time? e. Everyone procrastinates at times. What are the kinds of things that you procrastinate on? f. How would you describe your work habits? g. If I were to talk with administrative assistants you have had during the past several years, how would they describe your strengths and weak points with respect to personal organization, communications, attention to detail, and planning? h. Describe a situation that did not go as well as planned. What would you have done differently? 16. Excellence a. Have you significantly "raised the bar" for yourself or others? Explain how you did it- your approach, the problems encountered, and the outcomes. b. Have you ever received any special recognition awards in a work or educational setting? What were they? What was the criteria?

4 17. Independence a. Do you believe in asking for forgiveness rather than permission, or are you inclined to be sure your bosses are in full agreement before you act? b. How much supervision do you want or need? 18. Stress Management a. What do you do to alleviate stress? (Look for exercise, quiet periods, etc.) b. How do you handle yourself under stress and pressure? c. Describe yourself in terms of emotional control; what sorts of things irritate you the most or get you down? d. How many times have you "lost your cool" in the past couple of months? (Get specifics) e. Describe a situation in which you were the most angry you have been in years. 19. Self~Awareness a. Have you gotten any sort of systematic or regular feedback from direct reports, clients, peers, supervisors, etc. and if so, what did you learn? b. How much feedback do you like to get from people you report to, and in what form (written, face to face)? c. What are the biggest mistakes you've made in the past (ten) years, and what have you learned from them? d. What are your principal development needs and what are your plans to deal with them? e. What have been the most difficult criticisms for you to accept? 20. Adaptability a. How have you changed during the recent years? b. What sorts or organization changes have you found easiest and most difficult to accept? c. When have you been so firm people considered you stubborn or inflexible? 21. First Impression a. What sort of first impression do you think you make at different levels in an organization? Interpersonal Competencies 22. Likeability a. When were you so frustrated you did not treat someone with ~ respect? b. How would you describe your sense of humor?

5 c. Tell me about a situation in which you were expected to work with a person you disliked. 23. Listening a. Are you familiar with the term active listening? How would you define it? What would coworkers say regarding how often and how effectively you use active listening? 24. Customer Focus a. If you were to arrange confidential reference calls with some of your major clients/customers, what is your best guess as to what they would generally agree are your strengths and areas for improvements? b. Relate an example of your partnering with a client/customer helping the client/customer to achieve its goals and financial results. c. Give examples of your going beyond what was normally expected to enhance your company's reputation or image. d. Describe your methods of diagnosing clienucustomer needs. e. What is your "track record" in both acquiring and retaining clients/customers? f. Tell me about the most frustrated or disappointed client/customer you have had in recent years. 25. Team Player a. What will reference checks disclose to be the common perception among peers regarding how much of a team player you are (working cooperatively, building others' confidence and selfesteem)? b. Describe the most difficult person with whom you have had to work. c. When have you stood up to a boss? d. Tell me about a situation in which you felt others were wrong and you were right? 26. Assertiveness a. How would you describe your level of assertiveness? b. When there is a difference of opinion, do you tend to confront people directly or indirectly, or tend to let the situation resolve itself? c. Please give a couple of recent specific examples in which you were highly assertive: one in which the outcome was favorable, and one where it wasn't. 27. Communications- Oral ' a. How would you rate yourself in public speaking? If we had a video tape of your most recent presentation, what would we see?

6 b. Describe the last time you put your foot in your mouth? c. How do you communicate with your organization? d. Describe a situation where you had to give oral directions? How did you clarify with the recipient? 28. Communications-Written a. How would you describe your writing style in comparison with others' styles? 29. Political Savvy a. Describe a couple of the most difficult, challenging, or frustrating company political situation you have faced. b. How aware are you of company political forces that may affect your performance? Please give a couple of examples of the most difficult political situations in which you have been involved, internally and with clients. 30. Negotiation a. Describe situations in which your negotiation skills proved effective and ineffective. 31. Persuasion a. Describe a situation in which you were most effective selling an idea or yourself. b. Describe situations in which your persuasion skills proved ineffective. Motivational Competencies 32. Energy a. How may hours per week have you worked, on the average, during the past year? b. What motivates you? 33. Passion a. How would you rate yourself (and why) in enthusiasm and charisma? b. Describe the pace at which you work-fast, slow, or moderate and circumstances under which it varies. 34. Ambition ~... a. Who has been recent career influences, and why? 35. Compatibility of Needs ----.; a. Is there anything we and I can do to help you if there is a job change?

7 Balance In Life a. How satisfied are you with your balance in life- the balance among work, wellness, community involvement, professional associations, hobbies, etc? 37. Tenacity a. What are examples of the biggest challenges you have faced and overcome? b. What will references say is your general level of urgency? Management Competencies 38. Selecting Players a. What have your most recent two teams looked like (how many A, B, and C players) and what changes were made? b. Explain your selection process in terms of job analysis, job description, behavioral competencies, amount of structure to interview, if there is an in-depth chronological interview, and how reference checks are,done. 39. Coaching a. How would subordinates you have had in recent years describe your approaches to training and developing them? (Look for coaching, challenging assignments). 40. Goal Setting a. How do you go about establishing goals for performance (bottom up, top down, or what)? Are they easy or "stretch" goals? b. How are your expectations communicated? 41. Employment a. How "hands-on" are you as a manager? 42. Accountability a. Tell me about the performance management system you now use. b. How effective have been your methods for following up on delegated assignments? c. Tell me about accountability. What happens when people fail to perform? d. What do you say or do when someone reporting to you has made a significant mistake? e. Cite examples of your giving negative feedback to someone. 43. Redeploying BIC Players a. How many non-performers have you removed in recent 'years? What approaches were used? ( Look for regular, honest, feedback,

8 sincere training and development efforts, BIC players more apt to ask for a different job or quit that to be fired, and redeployment in months, not years) 44. Team Building a. How have you tried to build teamwork? b. Which of your teams has been the biggest disappointment in terms of cohesiveness or effectiveness? 45. Diversity a. When have you actively confronted indications of discrimination or prejudicial behavior? b. How have you added to diversity (ethnic, cultural, racial, gender) in a workplace? c. Have there been any successful employment charges against you? 46. Running Meetings. a. How productive are meetings you run? How could they become more productive? b. How would you describe your role in meetings-ones that you have called and those in which you have been a participant? Leadership 47. Vision a. What is (was) your vision for your present (most recent) job? How was the vision developed? 48. Change Leadership a. In what specific ways have you changed an organization the most (in terms of direction, results, policies)? b. What has been your approach to communications in changes? 49. Inspiring "Fellowship" a. Are you a "natural leader"? If so, cite indications. b. Give examples of when people might have readily followed your lead and when they did not. 50. Conflict Management a. Describe a situation in which you actively tore down walls or barriers to teamwork. b. Describe situations in which you prevented or resolved conflicts. c. If two subordinates are fighting, what do you do? ( Look for bringing them together to resolve it).

9 Examples of Open Ended questions What is your description of the ideal manager? How would you describe yourself as a employee? What kind of people do you find it difficult/easy to work with? If you were asked to perform a task that was not in your job description, how would you respond? How do you feel about the progress that you have made in your career to date? What does the prospect of this job offer you that your last/current job did not? What aspects of your work give you the greatest satisfaction? How do you go about discussing job dissatisfaction with your boss? How would you handle an employee who was consistently tardy? "... " What would you say to an employee who challenged your authority?.-, If you were given a task that created an undue amount of pressure, what would you do? What motivates you? Who or what has influenced you with regard to your career goals? Please give me an example of a project that did not turn out the way you planned? What happened?