Citrix EdgeSight Active Application Monitoring Installation Guide

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1 Citrix EdgeSight Active Application Monitoring Installation Guide Citrix EdgeSight Active Application Monitoring Document Date: January 9, 2009

2 Copyright Use of the product documented in this guide is subject to your prior acceptance of the End User License Agreement. A printable copy of the End User License Agreement is included on your product CD-ROM. Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Citrix Systems, Inc Citrix Systems, Inc. All rights reserved. Citrix is a registered trademark, and Citrix XenServer and EdgeSight are trademarks of Citrix Systems, Inc. in the United States and other countries. Trademark Acknowledgements Adobe, Acrobat, and Flash are trademarks or registered trademarks of Adobe Systems Incorporated in the U.S. and/or other countries. Microsoft, Windows, Windows Server, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks and registered trademarks are the property of their respective owners. Document Code: January 9, 2009

3 CONTENTS Contents Chapter 1 Chapter 2 Chapter 3 About This Document Intended Audience Related Information Contact Us Installation Overview System Requirements Installing EdgeSight Active Application Monitoring Obtaining the MSI File Installing the Active Application Monitoring Components

4 2 Citrix Active Application Monitoring

5 CHAPTER 1 About This Document This document provides instructions on installing and configuring Citrix Active Application Monitoring software. This document is organized as follows: Installation Overview provides an overview of the installation process and provides information on system requirements. Installing EdgeSight Active Application Monitoring describes how to install the Controller and Launcher software. Intended Audience Related Information Contact Us This document is intended for Citrix system administrators and software installers. It is assumed that readers are familiar with basic installation and system management tasks for Microsoft Windows systems. Information on Active Application Monitoring is provided with the software in the form of an online help file and on the Citrix documentation Web site in the following documents. Citrix Active Application Monitoring Readme Your feedback on Citrix Active Application Monitoring documentation is important to us. Use the Citrix Product Documentation Feedback form to send us your comments or suggestions about Citrix Product Documentation.

6 4 Citrix Active Application Monitoring Installation Guide

7 CHAPTER 2 Installation Overview System Requirements Citrix EdgeSight Active Application Monitoring is an automated performance testing tool that periodically samples critical application transactions to monitor the availability and responsiveness of virtualized applications, providing insight into application performance and end-user experience. EdgeSight Active Application Monitoring is a standalone software product and is installed using the following Windows Installer (MSI) file: EdgeSight Active Application Monitoring.msi Note Note: Do not modify the base MSI file. Modifying the base MSI file can interfere with support efforts in case of installation issues. The MSI file is used to install three components of the EdgeSight Active Application Monitor software: Citrix EdgeSight Controller - used to record and create virtual user scripts and define tests. When the test is ready for playback, the Controller instructs the Launchers to run the test for a specific period of time. Citrix EdgeSight Launcher - receives commands from the Controller and generates virtual user ICA sessions on the target Presentation Servers and XenApp servers. The number of Launchers required will vary based on the target virtual user load. Web Interface Connector - allows users to connect to applications made available through the XML Service. This feature requires the Visual J# Version 2.0 Redistributable Package available from Microsoft at msdn2.microsoft.com/en-us/vjsharp/default.aspx. Launchers are installed on clients of the Servers that will be under test. They can be installed on systems with the Controller and as stand-alone launchers. The system requirements for systems running the EdgeSight Active Application Monitoring Controller and Launcher are listed in the following table.

8 6 Citrix Active Application Monitoring Installation Guide Controller and Launcher Requirements OS CPU Memory Disk Microsoft Windows Server 2003 or higher ICA Client Version 8.1 or later Citrix XenApp 5.0, Citrix Presentation Server 4.0 or higher. 2 gigahertz (GHz) or faster CPU 1 gigabyte (GB) of RAM Minimum 200 megabytes (MB) of free space

9 CHAPTER 3 Installing EdgeSight Active Application Monitoring Obtaining the MSI File This chapter provides instructions on installing the Active Application Monitoring software. The instructions are based on an initial installation. Before starting an installation, make sure that you have reviewed the prerequisites and system requirements listed in Chapter 2, Installation Overview, The Active Application Monitoring software is distributed both electronically and on a CD, depending on the specific product purchased. Consult with your sales representative for more information. Installing the Active Application Monitoring Components This version of the Active Application Monitoring software only supports installation using the MSI user interface. Use the following steps to install the software: 1. Double click the MSI file to start the setup wizard. The Welcome screen is displayed. 2. Click Next to continue. The License Agreement screen is displayed. 3. After reading the license, select I accept and click Next. The Installation Type screen is displayed. 4. Select the type of installation you want to perform and click Next. Typical Install the Controller and Launcher Custom Select the components you want to install from Controller, Launcher, and Web Interface Connector. When you use the Web Interface Connector, it must be installed on the Controller and Launcher. The Web Interface Connector allows users to connect to applications made available through the XML Service. This feature

10 8 Citrix Active Application Monitoring Installation Guide requires the Visual J# Version 2.0 Redistributable Package available from Microsoft at default.aspx. Complete Install the Controller, Launcher, and Web Interface Connector. 5. Click Install to install the software. The confirm Installation screen is displayed. 6. The system prompts for a password. This password will be required when using each Launcher and the Controller. The password must be at least 8 characters in length. 7. The Installation Complete screen is displayed after the software is installed. Click Finish to exit the Setup Wizard. After the installation is complete, see the Online Help file for information about configuring Servers, Controllers, and Launchers.

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