MAX T1/E1. Quick Start Guide. VoIP Gateway. Version 1.0

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1 MAX T1/E1 TM VoIP Gateway Quick Start Guide Version 1.0

2 Contents INTRODUCTION 1 Hardware Needed Software Needed 1 1 NET2PHONE MAX SET UP Hardware Set Up Software Set Up Set Up Internet Protocol (IP) Address Dynamic Host Configuration Protocol (DHCP) IP Address Set Up Static Route Configuration Network and Voice Configuration PBX Configuration Configure Account Single Account Management Multiple Account Management TROUBLESHOOTING TIPS VIRTUAL DIALING FEATURE 15 15

3 Introduction Introduction The Net2Phone MAX T1/E1 is a product that allows you to use a single Ethernet LAN line to make multiple outgoing calls over the Internet. From that single Ethernet connection you can have 24/30 added incoming and outgoing telephone lines ready for long distance phone call. Hardware Needed The hardware that is needed to successfully operate the Net2Phone MAX is: The Net2Phone MAX hardware unit and power cord A digital PBX with PRI/T1 card (ISDN PRI or T1 interface board)** A Local Area Network (LAN) connection with an Internet connection A LAN connected PC workstation (for initial setup only) ** E1 PRI (ETSI standard) is also possible Software Needed An IP Address A Web Browser Net2phone Account Number and PIN 1

4 Net2Phone MAX Set Up Hardware Set Up DVU MPU Power cable AC power outlet RJ-48 cable RJ-45 cable 9-pin RS-232C cable Digital PBX with T1/E1 port (PRI card or T1 card) HUB 10/100 baset port PC RS-232C port The Net2Phone MAX Hardware set up is simple. Only three connections are needed for operation and one additional connection for set up: 1. PBX Connections Plug the RJ-48 cable from PBX into the right-side T1/E1 port ( digital voice port ) on DVU card. ** 2. LAN Ethernet Connection Plug the LAN jack into the LAN port on MPU card. 3. AC Power Connection Plug the Net2Phone MAX into your power outlet. 4. PC terminal connection Plug the 9-pin RS-232C cable from PC s COM1 port into the console port on MPU card. *** Your new Net2Phone MAX hardware is now ready for operation. The next step is to set up the software. ** Make sure that the PRI/T1 card of PBX meets following specification. PRI card T1 card Trunk type T1 T1 Line coding B8ZS AMI Frame Mode ESF D4 Signaling type National ISDN 2 (NI-2) DTMF *** Use D-sub 9-pin, male-to-female, straight-through connection cable 2

5 Software Set Up There are two software items to set up prior to operation: 1. The units Internet Protocol (IP) Address, and 2. Your Account Number and PIN Set Up Internet Protocol (IP) Address To set up your Net2Phone MAX you need to assign it an Internet Protocol (IP) Address. There are two types of IP Address configurations that the Net2Phone MAX will accept: 1.) A Dynamic Host Configuration Protocol (DHCP) assigned Address 2.) A Static IP Address * If you are unsure which type of IP Address to assign your unit, consult your Network Administrator. Dynamic Host Configuration Protocol (DHCP) IP Address Set Up To set up your Net2Phone MAX to accept a DHCP IP Address: 1.) After connecting your Yap Max to your LAN, connect the 9-pin RS- 232C cable from PC s COM1 port into the console port on MPU card. Use D-sub 9-pin, male-to-female, straight-through connection cable. 2.) Start HyperTerminal (in windows95/98/nt) or equivalent terminal emulator application program. 3.) Set serial communication parameters as following table Baud rate Parity None Character size 8 Stop Bit 1 Flow Control None 4.) Execute disconnect command and then execute connect command again (Applies only to HyperTerminal). 5.) Power on the Net2Phone MAX, then wait while the booting messages of Net2Phone MAX are displayed. 6.) If login prompt is displayed, login by using one of the following user ID s. user ID root Password [factory default] n2p 3

6 manager n2p 7.) Net2Phone MAX supports only 2 management users. You can change each user s password, but you cannot add or delete new user for management. 8.) After login, type /CONFIG/IP/show, then following screen will appear. SYS_NAME:/CONFIG/IP>show LAN Parameters LAN IP LAN Subnet Mask Default G/W IP LAN Ether Addr - 00:40:5A:43:23: Console Parameters Console BaudRate BPS ) Write down the set of numbers given by the LAN IP entry line. Example: Record Your Number Here: ) Open your web browser on your LAN connected PC. 11.) Type in the address in this format: Example: number you just wrote down) The address format should read 12.) Press Enter and you should arrive at a screen that should look like the one on the next page. 4

7 13.) Click inside the Enter - Open the door area, and then enter your User Name and Password. Your initial User Name and Password will be: User Name: root Password: n2p As you type your password the standard masking (*****) will take place. 14.) Click on OK, and you should now arrive at the Max Web Manager screen as shown on the next page. 5

8 NEXT STEP, complete your Network and Voice Configuration. Static Route Configuration To configure your Net2Phone MAX for a Static IP Configuration: 1.) Find out from your LAN Administrator your Static IP Address. 2.) After connecting your Yap Max to your LAN, connect the 9-pin RS- 232C cable from PC s COM1 port into the console port on MPU card. Use D-sub 9-pin, male-to-female, straight-through connection cable. 3.) Start HyperTerminal (in windows95/98/nt) or equivalent terminal emulator application program. 4.) Set serial communication parameters as following table Baud rate Parity None Character size 8 Stop Bit 1 Flow Control None 6

9 5.) Execute disconnect command and then execute connect command again (Applies only to HyperTerminal). 6.) Power on the Net2Phone MAX, then wait while the booting messages of Net2Phone MAX are displayed. 7.) If login prompt is displayed, login by using one of the following user ID s. user ID root manager Password [factory default] n2p n2p 8.) Net2Phone MAX supports only 2 management users. You can change each user s password, but you cannot add or delete new user for management. 9.) After login, type /CONFIG/IP/change, then following screen will appear LAN parameters LAN IP LAN Subnet Mask Default G/W IP LAN Ether Addr 08: 00: 3E: 31: 66: Console Parameters Console BaudRate BPS Change IP Address. 2. Change IP Netmask. 3. Change Def. G/W IP. 4. Change Console Baudrate. 0. Exit Menu. What do you want to change ( 0 4 )? : 10.) Select 1 and modify IP address. 11.) Select 2 and modify IP netmask. 12.) After parameter modification, open your web browser on your LAN connected PC and type in the given static IP address in this format: Example: number you just wrote down) The address format should read 7

10 13.) Press Enter and you should arrive at a screen that should look like the one below. 14.) Click inside the Enter - Open the door area, and then enter your User Name and Password. Your initial User Name and Password will be: User Name: root Password: n2p As you type your password the standard masking (*****) will take place. 15.) Click on OK, and you should now arrive at the Max Web Manager screen as shown below. 8

11 NEXT STEP, complete your Network and Voice Configuration. 9

12 Network and Voice Configuration DHCP Users: If you are using a DHCP IP Address you do not have to complete these steps. Static Route Users: If you are not using a DHCP IP Address, then do the following steps: To configure your Network and Voice information: 1) Go to your Local Area Network (LAN) Administrator and request the following information: a) An IP Address b) A Net Mask c) A Default Gateway d) A DNS Server IP (Primary) e) A DNS Server IP (Secondary) 2) After you have obtained the necessary information, go to the Max Web Manager webpage and select Network and Voice Config from the lefthand column. 3) In the IP Configuration section fill in the information you have just obtained above. ** 4) Click Save when you are finished. 5) Reboot your Net2Phone MAX system. ** If you don t have the network information c),d),e) listed in step 1), then fill in the input boxes with the number Do not leave the input boxes blank. *** If your network uses firewall system, then you must make following request to the network administrator. The following ports must be opened through the firewall: UDPPORT=6801 UDPPORT=21000, TDPPORT=21000, The ports must be allowed to make an external connection and a connection back in. The network administrator must make sure that UDP port 6801 is open. The other UDPPORT & TCPPORT can be anything in the range from Once these port numbers are decided, the end user (Net2Phone MAX user) must set up the TCP start port and UDP start port parameters in the Network configuration table as specified by the network administrator. If there are more than one user, then the network administrator must open up extra 2 UDPPORT & 2 TCPPORT per additional user in consecutive order. 10

13 PBX Configuration PBX configuration page can be accessed by clicking PBX Config link. This page shows the PBX configurations of the Net2Phone MAX T1/E1 system. Channel type configuration table enables the user to change the attribute of each channel which is one of 3 types : incoming(ic)/outgoing(og)/bothway(bw). User must select the slot number (1~3), channel type (ic/og/bw), and the range of channel numbers (0~31). The channel range is limited by the trunk type and the signaling type. If T1 trunk is used, then the range is reduced to 0~23. 11

14 And if ISDN PRI signaling with T1 trunk is used, then the range is reduced to 0~22. { * For the E1 trunk, channel 0 and 16 is reserved for sync & signaling channel. So attribute change is not possible.} Current state table shows the current attributes of available channels. Digital trunk configuration table displays the trunk type, line coding method, frame format, signaling method, voice gain, and input gain. Following table shows possible input parameters. {Since voice gain and input gain parameter controls are only used when signaling or echo problem is encountered, it is recommended that average user does not modify these values.} Digital Trunk Configuration Trunk Type E1,T1 Line Code * AMI, HDB3, B8ZS Frame Mode ** D4, ESF, SLS96, CRC4, NOCRC4 Signaling Type *** R2, DTMF, ISDN Voice Gain -31~31 dbm Input Gain -31~31 dbm * AMI is used by both E1, T1 while HDB3 is used only by E1 and B8ZS is used only by T1 ** D4, ESF, SLS96 are used only by T1, and CRC4, NOCRC4 are used only by E1 *** R2 signaling is not used in North America. Following parameters are recommended for initial set up. PRI card T1 card Trunk type T1 T1 Line coding B8ZS AMI Frame Mode ESF D4 Signaling type National ISDN 2 (NI-2) DTMF 12

15 ISDN configuration table displays the operation mode and the dialing mode for ISDN service. ISDN Configuration Operation mode User, Network Dialing mode Overlap, enbloc User mode is used when the ISDN PRI board is in network mode. Network mode is used when the ISDN PRI board is in user mode. Overlap mode is used when user wants to send phone number digits separately one by one. Enbloc mode is used when user wants to send phone number digits as one continuous frame. * Enbloc mode must be used for NI2(National ISDN 2) signaling. 13

16 Configure Account The Net2Phone MAX will allow you to handle accounting in two ways: 1.) Single Account Management - You can have all of your phone lines operate off of one single account and PIN, or 2.) Multiple Account Management - You can have individual accounts and PINs for each phone line attached to Net2Phone MAX. Single Account Management For Single account management do the following: 1.) From the Max Web Manager screen click on Account Config. 2.) In the Ch. # 1 Account slot type in your account number. 3.) In the PIN slot type in your PIN. 4.) Check the Use account for all ports checkbox. 5.) In the Login column click on the Y radio button if you want to be able to accept incoming calls on the ports. 14

17 Multiple Account Management For multiple account management do the following: 1.) From the Max Web Manager screen click on Account Config. 2.) For each slot that you have a phone, input the account number you would like to use for that slot. * 3.) For each slot that you have a phone, input into each PIN slot type in your PIN. 4.) Check the Use account for all ports checkbox. 5.) In the Login column click on the Y radio button if you want Incoming and Outgoing phone calls. Troubleshooting Tips 1.) Check for proper IP Configuration. (See Software Set Up) 2.) Check for proper Account Set Up. (See Configure Account) Virtual Dialing Feature To call another Net2Phone MAX Device (a free call): 1.) Dial * ) Dial the virtual number for the Net2Phone MAX device that you want to connect to. 3.) Press # 15

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