SMB Business Perspectives: 2011 Results and 2012 Projections

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "SMB Business Perspectives: 2011 Results and 2012 Projections"

Transcription

1 SMB Business Perspectives: 2011 Results and 2012 Projections November 2011

2 Overview and Methodology Objective Obtain a deeper view of business projections from small to mid-sized businesses (SMBs) for 2012 compared to Approach Zoomerang distributed a survey to SMB decision makers over a four day period, from November 3-7, Results In total, 1,003 SMB decision makers (e.g. founders, managers, etc.) completed the survey providing insights into their 2011 business results and 2012 projections. Insights Economy - Of those surveyed, a majority (61%) stated that their business had been negatively impacted by the economy, yet 40% remain optimistic or very optimistic about their business heading into Half (50%) of respondents failed to meet their business goals in 2011, however, only 19% have plans to diversify their business in Business Growth - The biggest challenge for SMBs in 2011 was customer/client growth despite the highest hiring rate in the business development sector. Similarly, 60% of SMBs plan to focus investments and staffing in the same sector in Of the SMBs creating new staffing positions, filling an existing position or promoting employees, the most promising business sectors for job applicants are social media and business development. - In 2012, nearly half (45%) of SMBs plan to invest money in marketing and communications. Similarly, a third (33%) of respondents project using advertising/marketing or social media to attract new customers. Social Media - In 2012, more than a third (40%) of SMB respondents plan to use social media, yet only a quarter (25%) expressed discomfort with using social tools. - The top three reasons SMBs use social networks are: affordability, access to customers and word-of-mouth/referral. 2

3 Annual Projection Comparisons Key Takeaways Overall Summary of 2011 Projections (*previously completed survey findings from 2010) The majority of SMBs were optimistic about the coming year and were confident that the economy was beginning to stabilize and improve, predicting higher sales and staff hiring growth. Overall Summary of 2012 Projections The majority of SMBs were neutral to positive about the economy and their business heading into Compared to 2011, SMBs are more hesitant to hire additional staff. Even though most see the value of social media for customer relations, most SMBs do not understand the tools or feel comfortable using them. Insights Economy 2011: As compared to 2010, the SMBs surveyed were optimistic about the economic outlook with 72% believing it would improve or stay the same. 2012: When considering business performance heading into 2012, 40% of SMBs are optimistic or very optimistic. Of those surveyed, 40% of SMBs agree that small business is the backbone of the economy. Business Growth 2011: Compared to the previous year, 89% of SMBs planned to grow or maintain their staff. 2012: Less than a third of SMBs plan to hire more employees in 2012 compared to the previous year. Social Media 2011: Social media adoption was slow, with only 33% of the SMB respondents planning to use social media. 2012: Of those surveyed, 40% of the SMBs plan to use social media in 2012, despite a quarter of respondents stating they do not feel comfortable using social tools. 3

4 2011: Business Goals Half (50%) of the SMBs surveyed are falling short of meeting 2011 business goals, whereas 43% of SMBs are on track or have already exceeded most goals Is your business on track to meet most or all of its 2011 goals? 3 7% 7% 50% No, we are falling short of meeting most or all of our 2011 business goals (50%) Yes, we are on track to meet most or all of our 2011 business goals (3) Yes, we have already met and plan to exceed most or all of our 2011 business goals (7%) I don t know (7%) 4

5 2011: Business Challenges SMBs were challenged most by customer/client growth and retention as well as budget constraints What were your business biggest challenges in 2011? (Select all that apply) Customer or client growth 44% Budget constraints Customer or client retention 32% 32% Staying in business 27% Local competition 20% Communications/Marketing/PR Other Technology innovations Internal employee retention Internal employee growth 9% 9% 9% 8% Outsourcing manpower/materials/labor 4% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 5

6 2011: SMB Business Performance Most SMBs did not experience growth or loss in the most common business sectors How would you describe the performance of each area of your business in 2011? Experienced Growth Stayed the Same Experienced Loss N/A Business development 14% 44% 27% 15% Communications/Marketing/Sales 14% 4 23% 17% IT 9% 53% 27% Accounting 8% 57% 20% 1 Product team 8% 45% 15% 31% Human Resources 8% 49% 30% Executive team 7% 53% 27% Administration 7% 65% 12% 1 6

7 2011: Economic Impact In 2011, more than half (61%) of the SMBs surveyed were negatively affected by the economy How has the U.S. economy affected your business in 2011? 3% Negatively (61%) 25% Positively () Has not affected (25%) 61% I don t know (3%) * In 2011, 40% of SMB respondents experienced limitations or constraints as a result of U.S. administration policy changes. 7

8 Affects of 2011 Economy 2011: U.S. Economy Impact and Hiring Among the responses, there was a direct correlation between businesses impacted by the economy and hiring projections for Affects of 2011 U.S. Economy on 2012 hiring plans Plan to hire in

9 2011: Employees More than three quarters of SMBs did not hire or reduce number of employees in the most common business sectors Did you add more employees, reduce the number of employees or keep the number of employees the same in each department during 2011? Added More Kept Same Number Reduced Number Communications/Marketing/Sales 7% 80% Product team 79% 15% Business development 81% Executive team 5% 83% 12% IT 5% 80% 14% Administration 5% 82% Human Resources 4% 82% 14% Accounting 4% 85% 9

10 2012: Business Plans and Scope More than half of SMBs do not plan to diversify (64%) or narrow (74%) the scope of their business next year suggests business as usual in 2012 Do you have plans to diversify your business in 2012? Do you have plans to narrow your business scope in 2012? I don t know 17% Yes 14% I don t know 12% Yes 19% No 64% No 74% 10

11 2012: Business Performance More than half (64%) of SMBs have optimistic or neutral business performance projections for 2012, and a large majority (60%) will focus on customer/client growth How do you feel about your business performance heading into 2012? Which areas will you focus on improving in 2012? (Select all that apply) 21% 7% 8% 32% Customer or client growth Customer or client retention Product or service expansion 21% 38% 60% Budget constraints 21% 32% Communications/Marketing/PR Technology innovations 21% 15% Local competition Internal employee retention Very Optimistic (8%) Optimistic (32%) Internal employee growth Geographic expansion 9% Neutral/ Don't Know (32%) Pessimistic (21%) Other Very Pessimistic (7%) 0% 10% 20% 30% 40% 50% 60% 70% 11

12 2012: Investments The top three common business sectors SMBs plan to invest in are projected to be marketing, sales and technology/it In which areas will your business invest money in 2012? (Select all that apply) Marketing Sales Technology/IT Product / Service Expansion None, will not invest Education Capital Improvements Staffing Communications Product Research and Development Physical Infrastructure Office Space Other, please specify Land 4% 5% 8% 9% 19% 20% 22% 28% 35% 0% 5% 10% 15% 20% 25% 30% 35% 12

13 2012: Employee Growth Nearly two thirds (65%) of SMBs do not plan to hire more employees in 2012 as compared to Of those hiring, the majority plan to add 1-5 employees Does your business plan on hiring more employees in 2012 than in 2011? How many employees will your business hire in 2012? (Include P/T, F/T and temp employment) Yes 20% I don t know 15% No 65% 14% 4% 44% 19% 1 to 5 (44%) 6 to 10 (19%) 11 to 25 () 26 to 50 (14%) 51 to 100 (4%) Over 100 () 13

14 2012: Customers The top three ways SMBs plan to attract customers in 2012 are word-of-mouth, repeat business and advertising/marketing What will be your primary source of getting customers in 2012? (Select one) 4% 25% 22% 25% Word-of-mouth (25%) Repeat business (25%) Advertising and marketing (22%) Networking () Social media () Other (4%) 14

15 2012: Social Media Next year, SMBs are evenly split on whether or not they will use social media tools Will your company will use social media in 2012? I don't know 20% Yes 40% No 40% 15

16 2012: Social Media The primary reason cited by SMBs for using social media is affordability. The primary reason cited by SMBs for not using social media is perceived lack of value Primary reasons for using (Select all that apply) It is affordable 6 Our customers use social media 5 This type of word-of-mouth is a great referral source I am personally comfortable using social media Our business promotes social media in other types of marketing There s a strong measurable impact on our business Other 3% 20% 23% 44% 55% 0% 10% 20% 30% 40% 50% 60% 70% Primary reasons for NOT using (Select all that apply) I don t see the value 41% Our business relies on word-of-mouth as a referral source 37% Our customers don t use social media 2 I am personally uncomfortable using social media 25% There s no way to measure the impact on our business 14% Our business invests in other types of marketing 12% It is not affordable Other 7% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 16

17 2012: Social Media and Generational Use Of those surveyed, the respondents age correlates with their planned use of social media tools in Planned Social Media Usage & Age of Respondent 18 to 24 years old 5% 2% 1% 25 to 34 years old 2 35 to 44 years old 24% 1 20% 45 to 54 years old 22% 23% 32% 55 to 64 years old 17% 2 17% 65 to 74 years old 5% 1 15% 75 or older 1% 5% Yes, we plan to use social media in 2012 No, we DO NOT plan to use social media in 2012 Don't Know 17

18 Demographics & Appendix 18

19 Top 10 Business Locations Breakdown of the top 10 states represented among respondents State Percentage California Florida 8% Illinois Texas New York 5% Pennsylvania 5% Ohio 4% Arizona 3% Georgia 3% Indiana 3% 19

20 Business Size / Decision-Makers Including yourself, how many are employed at your company? For which of the following would you consider yourself a primary decision maker? 5% 39% 5% 4% 27% 25% 2 1 (self-employed: 39%) 2 to 10 (25%) 11 to 25 () 26 to 50 () 51 to 100 () 101 to 250 () 251 to 500 (5%) 501 to 1,000 () Operations (27%) Administration (2) Communication/Marketing/Sales () Financial () Technology () Human Resources (5%) Research and Development (4%) 20

21 Respondent s Gender and Age % % % Female 50% Male 50% % % % Gender Percentage Male 50% Female 50% Age Range Percentage 25 or younger 8% % % % % Over 65 15% 21

SIGNPOSTS II. A Survey of the Social Issues and Needs of Calgarians RECENT IMMIGRANTS THEME REPORT

SIGNPOSTS II. A Survey of the Social Issues and Needs of Calgarians RECENT IMMIGRANTS THEME REPORT SIGNPOSTS II A Survey of the Social Issues and Needs of Calgarians RECENT IMMIGRANTS THEME REPORT SIGNPOSTS II RECENT IMMIGRANTS THEME REPORT Project Team: Report Design: Lisa Davis (City of Calgary) Lionel

More information

The following questions pertain to consumer views about money and investing.

The following questions pertain to consumer views about money and investing. Millennial and Baby Boomer Investors Survey: Data Report Securian Financial Group June 2016 The following questions pertain to consumer views about money and investing. 1. Do you have investments outside

More information

Hire Top Tech Candidates

Hire Top Tech Candidates 2016 MEDIA KIT Hire Top Tech Candidates Engineering Information Technology Who Are We? TopTechJobs.com is a leading niche board for IT and Engineering professionals. Formerly NetTemps.com, the new brand

More information

UNC Leadership Survey 2012: Women in Business

UNC Leadership Survey 2012: Women in Business UNC Leadership Survey 2012: Women in Business Quantitative Report UNC Kenan-Flagler Business School Executive Development 2013 Table of Contents Introduction 3 How to Read This Report 4 Key Findings 5

More information

Q1 2016 U.S. Employment Confidence Survey

Q1 2016 U.S. Employment Confidence Survey U.S. Employment Confidence Survey Overview The Glassdoor semi-annual Employment Confidence Survey¹, conducted online by Harris Poll in March among more than 2, U.S. adults (ages +), monitors four key indicators

More information

Small Business. Optimism Report

Small Business. Optimism Report Small Business Optimism Report Table of Contents Introduction 3 Survey Results 4 Economic Improvements: Perception vs. Reality 4 Top Concerns: Looking Back, Looking Ahead 5 Workforce Growth: Staying the

More information

Paying the National Living Wage. In partnership with

Paying the National Living Wage. In partnership with Paying the National Living Wage In partnership with 1 Summary 1 Sectors and employees affected Around a quarter of private sector employees will be directly affected by the introduction of the National

More information

Austen Riggs Center Patient Demographics

Austen Riggs Center Patient Demographics Number of Patients Austen Riggs Center Patient Demographics Patient Gender Patient Age at Admission 80 75 70 66 Male 37% 60 50 56 58 48 41 40 Female 63% 30 20 10 18 to 20 21 to 24 25 to 30 31 to 40 41

More information

THE RETIREMENT READINESS OF GENERATION X THE LASTING EFFECTS OF THE GREAT RECESSION ON GEN-XERS RETIREMENT OUTLOOK

THE RETIREMENT READINESS OF GENERATION X THE LASTING EFFECTS OF THE GREAT RECESSION ON GEN-XERS RETIREMENT OUTLOOK THE RETIREMENT READINESS OF GENERATION X THE LASTING EFFECTS OF THE GREAT RECESSION ON GEN-XERS RETIREMENT OUTLOOK January 2014 About the Insured Retirement Institute: The Insured Retirement Institute

More information

Re: Equal Pay Day for Unmarried Women 1

Re: Equal Pay Day for Unmarried Women 1 To: From: Interested Parties Page Gardner, The Celinda Lake, Re: Equal Pay Day for Unmarried 1 Date: April 14, 2015 This year on April 14 th, Equal Pay Day will mark just how far into 2015 a woman must

More information

Recruiting Teachers Using Student Financial Aid: Do Scholarship Repayment Programs Work?

Recruiting Teachers Using Student Financial Aid: Do Scholarship Repayment Programs Work? Recruiting Teachers Using Student Financial Aid: Do Scholarship Repayment Programs Work? Student financial aid can be used as a tool to encourage interested participants to pursue a particular field of

More information

Patient Responsibility in Health Care: An AARP Bulletin Survey

Patient Responsibility in Health Care: An AARP Bulletin Survey Patient Responsibility in Health Care: An AARP Bulletin Survey May 2011 Patient Responsibility in Health Care: An AARP Bulletin Survey Data Collected by SSRS Report Prepared by Teresa A. Keenan, Ph.D.

More information

Candidate Motivation & Behavior in the Agricultural Industry

Candidate Motivation & Behavior in the Agricultural Industry Candidate Motivation & Behavior in the Agricultural Industry 2014 Survey Results & Analysis agcareers@agcareerscom wwwagcareerscom 8009298975 Table of Contents I Executive Summary 2 II Demographics 3 III

More information

Most Americans Moderately Upbeat About Family Finances in 2007

Most Americans Moderately Upbeat About Family Finances in 2007 Most Americans Moderately Upbeat About Family Finances in 2007 FOR IMMEDIATE RELEASE Paul Taylor, Executive Vice President Cary Funk, Senior Researcher April Clark, Research Associate MEDIA INQUIRIES CONTACT:

More information

Survey of Clinical Trial Awareness and Attitudes

Survey of Clinical Trial Awareness and Attitudes Survey of Clinical Trial Awareness and Attitudes Purpose of the Study Over $2 billion per year is spent on recruiting patients for clinical trials, yet slow patient enrollment is the primary cause of delay

More information

Pearson Student Mobile Device Survey 2013

Pearson Student Mobile Device Survey 2013 Pearson Student Mobile Device Survey 2013 National Report: College Students Conducted by Harris Interactive Field dates: January 28 February 24, 2013 Report date: April 17, 2013 Table of Contents Background

More information

A Comparison of Graduation Rates: Transfers and Continuing Students at 4 year University Main Campuses University System of Ohio Institutions

A Comparison of Graduation Rates: Transfers and Continuing Students at 4 year University Main Campuses University System of Ohio Institutions A Comparison of Graduation Rates: Transfers and Continuing Students at 4 year University Main Campuses University System of Ohio Institutions Shoumi Mustafa * and Paula Compton Ohio Articulation and Transfer

More information

BEYOND THE BOTTOM LINE: THE REAL COST OF DATA BREACHES

BEYOND THE BOTTOM LINE: THE REAL COST OF DATA BREACHES BEYOND THE BOTTOM LINE: THE REAL COST OF DATA BREACHES R E S E A R C H R E S U LT / M AY 2 0 1 6 RESEARCH METHODOLOGY FireEye commissioned independent technology market research specialist Vanson Bourne

More information

401(k) PARTICIPANTS AWARENESS AND UNDERSTANDING OF FEES

401(k) PARTICIPANTS AWARENESS AND UNDERSTANDING OF FEES 401(k) PARTICIPANTS AWARENESS AND UNDERSTANDING OF FEES February 2011 401(k) PARTICIPANTS AWARENESS AND UNDERSTANDING OF FEES February 2011 Copyright 2011 AARP Research & Strategic Analysis 601 E Street,

More information

The Office of Public Services Reform The Drivers of Satisfaction with Public Services

The Office of Public Services Reform The Drivers of Satisfaction with Public Services The Office of Public Services Reform The Drivers of Satisfaction with Public Services Research Study Conducted for the Office of Public Services Reform April - May 2004 Contents Introduction 1 Executive

More information

UW Madison Massive Open Online Courses (MOOCs): Preliminary Participant Demographics

UW Madison Massive Open Online Courses (MOOCs): Preliminary Participant Demographics UW Madison Massive Open Online Courses (MOOCs): Preliminary Participant Demographics Clare Huhn, UW Madison MOOC Data Coordinator Starting in Fall 2013, UW Madison will offer four MOOCs using the Coursera

More information

The Impact of Stock Market Performance on How Families Save for College

The Impact of Stock Market Performance on How Families Save for College Student Aid Policy Analysis The Impact of Stock Market Performance on How Families Save for College Mark Kantrowitz Publisher of FinAid.org and FastWeb.com April 23, 2010 EXECUTIVE SUMMARY FastWeb conducted

More information

Social Media: Understanding User Patterns and Compliance Issues. June 2011. Electronic copy available at: http://ssrn.com/abstract=1859443

Social Media: Understanding User Patterns and Compliance Issues. June 2011. Electronic copy available at: http://ssrn.com/abstract=1859443 Social Media: Understanding User Patterns and Compliance Issues June 2011 Electronic copy available at: http://ssrn.com/abstract=1859443 TABLE OF CONTENTS I. Executive Summary....3 II. Key Findings of

More information

THE STATE OF THE New ECONOMY

THE STATE OF THE New ECONOMY THE STATE OF THE New Zealand DIGITAL ECONOMY October 2012 CONTENTs EXECUTIVE SUMMARY 2 EXPANDING THE DIGITAL ECONOMY 3 THE PROMISE OF THE DIGITAL ECONOMY 5 CLOUD COMPUTING: THE BENEFIT OF NEW TECHNOLOGIES

More information

APICS Operations Management Employment Outlook

APICS Operations Management Employment Outlook APICS Member Report APICS Operations Management Employment Outlook Year End 2012 Presented by APICS The Association for Operations Management The University of North Carolina Wilmington SUMMARY Understanding

More information

The Coaching Panel. A review of coaches and coaching in 2014

The Coaching Panel. A review of coaches and coaching in 2014 The Coaching Panel A review of coaches and coaching in 2014 1 Headlines Coaches and coaching The core of the coaching workforce comes from the 35-55 age group but it is kept alive by a steady stream of

More information

2015 RCS FACT SHEET #5 GENDER AND MARITAL STATUS COMPARISONS AMONG WORKERS

2015 RCS FACT SHEET #5 GENDER AND MARITAL STATUS COMPARISONS AMONG WORKERS 2015 RCS FACT SHEET #5 GENDER AND MARITAL STATUS COMPARISONS AMONG WORKERS Are unmarried men and women equally likely to plan and save for? Do they have similar expectations about their needs in? And how

More information

Fannie Mae National Housing Survey. What Younger Renters Want and the Financial Constraints They See

Fannie Mae National Housing Survey. What Younger Renters Want and the Financial Constraints They See Fannie Mae National Housing Survey What Younger Renters Want and the Financial Constraints They See Copyright 2014 by Fannie Mae May 2014 Table of Contents Research Methodology... 4 Executive Summary.....

More information

Bethpage Business Banking Group Long Island Small Business Survey

Bethpage Business Banking Group Long Island Small Business Survey Bethpage Business Banking Group Long Island Small Business Survey Report Prepared by STONY BROOK UNIVERSITY CENTER FOR SURVEY RESEARCH December [1] INTRODUCTION Bethpage Federal Credit Union, New York

More information

Growth fuels RIA hiring plans

Growth fuels RIA hiring plans 2015 RIA Benchmarking Study from Charles Schwab Compensation Report Growth fuels RIA hiring plans Registered Investment Advisors (RIAs) reported record growth and profitability in 2014. This, coupled with

More information

NUMBERS, FACTS AND TRENDS SHAPING THE WORLD FOR RELEASE NOVEMBER 3, 2014 FOR FURTHER INFORMATION ON THIS REPORT: Aaron Smith, Senior Researcher

NUMBERS, FACTS AND TRENDS SHAPING THE WORLD FOR RELEASE NOVEMBER 3, 2014 FOR FURTHER INFORMATION ON THIS REPORT: Aaron Smith, Senior Researcher NUMBERS, FACTS AND TRENDS SHAPING THE WORLD FOR RELEASE NOVEMBER 3, 2014 FOR FURTHER INFORMATION ON THIS REPORT: Aaron Smith, Senior Researcher 202.419.4372 RECOMMENDED CITATION: Pew Research Center, November,

More information

Organizations Voices from the Sector

Organizations Voices from the Sector Organizations Voices from the Sector The Idealist.org Nonprofit Organization Report 2012 key findings As a follow up to our report last year, in 2012 we again approached the thousands of organizations

More information

Job Seeker Nation 20 10

Job Seeker Nation 20 10 Job Seeker Nation 20 10 Executive Summary Millions of Americans are currently unemployed, but they re not alone in the hunt for work. They are joined by employed people actively looking to switch jobs,

More information

Personal Branding. Our survey reveals the performance drivers for Brand YOU. June 2012

Personal Branding. Our survey reveals the performance drivers for Brand YOU. June 2012 Personal Branding Our survey reveals the performance drivers for Brand YOU. June 2012 Views of all management levels, professional and technical employees and team members. Methodology Branding can be

More information

WHY PEOPLE WITH DENTAL INSURANCE SKIP ORAL HEALTH CHECKUPS

WHY PEOPLE WITH DENTAL INSURANCE SKIP ORAL HEALTH CHECKUPS 2014 Cigna Research Study WHY PEOPLE WITH DENTAL INSURANCE SKIP ORAL HEALTH CHECKUPS Key insights into the barriers to preventive dental care. SM Together, all the way. Offered by: Cigna Health and Life

More information

2015 U.S. Bank Small Business Annual Survey

2015 U.S. Bank Small Business Annual Survey 2015 U.S. Bank Small Annual Survey May 6, 2015 This information is not intended to be a forecast of future events or guarantee of future results. It is not intended to serve as a recommendation or solicitation

More information

Succession Planning for CPA Firm Owners

Succession Planning for CPA Firm Owners Succession Planning for CPA Firm Owners How Can CPA Societies Facilitate the Process? Pamela Q. Weaver, CPA and Marie G. Kulesza, CPA 2011 Table of Contents Introduction. 3 Executive Summary 4 Study Methodology...

More information

2012 Traffic Safety Behaviors Survey Minnesota Department of Public Safety, Office of Traffic Safety

2012 Traffic Safety Behaviors Survey Minnesota Department of Public Safety, Office of Traffic Safety This document is made available electronically by the Minnesota Legislative Reference Library as part of an ongoing digital archiving project. http://www.leg.state.mn.us/lrl/lrl.asp 2012 Traffic Safety

More information

2015 National Utilization and Compensation Survey Report. Section 3 Billing Rates. Based on Data Collected: 4 th Quarter 2014

2015 National Utilization and Compensation Survey Report. Section 3 Billing Rates. Based on Data Collected: 4 th Quarter 2014 2015 National Utilization and Compensation Survey Report Section 3 Billing s Based on Data Collected: 4 th Quarter Copyright 2015 Reproduction of this report or portions thereof without express written

More information

Sources of Health Insurance Coverage in Georgia 2007-2008

Sources of Health Insurance Coverage in Georgia 2007-2008 Sources of Health Insurance Coverage in Georgia 2007-2008 Tabulations of the March 2008 Annual Social and Economic Supplement to the Current Population Survey and The 2008 Georgia Population Survey William

More information

Bethpage Federal Credit Union. Long Island Small Business Survey

Bethpage Federal Credit Union. Long Island Small Business Survey Bethpage Federal Credit Union Long Island Small Business Survey Report Prepared by STONY BROOK UNIVERSITY CENTER FOR SURVEY RESEARCH December 2012 [1] INTRODUCTION Bethpage Federal Credit Union, New York

More information

2010 Physician Sentiment Index Taking the Pulse of the Physician Community. athenahealth & Sermo February 2010

2010 Physician Sentiment Index Taking the Pulse of the Physician Community. athenahealth & Sermo February 2010 2010 Physician Sentiment Index Taking the Pulse of the Physician Community athenahealth & Sermo February 2010 Contents Introduction Methodology Key Insights Results Appendix 2 Introduction As the country

More information

Demographic and Background Characteristics

Demographic and Background Characteristics Demographic and Background Characteristics This subsection summarizes background characteristics of respondents. Knowledge Networks has previously compiled a great deal of information on the demographic

More information

2014 Demographics PROFILE OF THE MILITARY COMMUNITY

2014 Demographics PROFILE OF THE MILITARY COMMUNITY Demographics PROFILE OF THE MILITARY COMMUNITY ACKNOWLEDGEMENTS This report is published by the Office of the Deputy Assistant Secretary of Defense (Military Community and Family Policy), under contract

More information

Attitudes on Marijuana Survey: Young Adults Ages 18 to 25 in the New York Area who Attend College

Attitudes on Marijuana Survey: Young Adults Ages 18 to 25 in the New York Area who Attend College Attitudes on Marijuana Survey: Young Adults Ages 18 to 25 in the New York Area who Attend College Conducted for: Presented on: February 16, 2015 Conducted by: www.qmarketresearch.com Page 1 Contents Background...

More information

Florida s LPN Supply: Growth, Demographics, and Employment Characteristics

Florida s LPN Supply: Growth, Demographics, and Employment Characteristics Florida s LPN Supply: Growth, Demographics, and Employment Characteristics April 2010 Addressing Nurse Workforce Issues for the Health of Florida www.flcenterfornursing.org Florida s LPN Supply: Growth,

More information

Chapter 3. Methodology

Chapter 3. Methodology 22 Chapter 3 Methodology The purpose of this study is to examine the perceptions of selected school board members regarding the quality and condition, maintenance, and improvement and renovation of existing

More information

Customer satisfaction survey

Customer satisfaction survey Customer satisfaction survey 2012 July 2014 Written by ekosgen Published by Skills for Care Published by Skills for Care, West Gate, 6 Grace Street, Leeds LS1 2RP www.skillsforcare.org.uk Skills for Care

More information

Fidelity Charitable Gift Fund Volunteerism and Charitable Giving in 2009 Executive Summary

Fidelity Charitable Gift Fund Volunteerism and Charitable Giving in 2009 Executive Summary Fidelity Charitable Gift Fund Volunteerism and Charitable Giving in 2009 Executive Summary Introduction To explore volunteer behavior in the United States, the Fidelity Charitable Gift Fund fielded a telephone

More information

The Down To Business Small Business Survey

The Down To Business Small Business Survey The Down To Business Small Business Survey Compiled through Down to Business, SitePoint's Selling Web Design Services Blog August 2006 Introduction This report outlines the data collected through the Down

More information

ACKNOWLEDGEMENTS. A special thank you is given to the Defense Manpower Data Center staff who provided data and support for this document.

ACKNOWLEDGEMENTS. A special thank you is given to the Defense Manpower Data Center staff who provided data and support for this document. 2010 DEM OGR PROF ILE O F TH APH E MIL ITARY ICS COM MUN ITY Acknowledgements ACKNOWLEDGEMENTS This report is published by the Office of the Deputy Under Secretary of Defense (Military Community and Family

More information

2014 Infusionsoft Small Business Owner Attitudinal Segmentation Research Report

2014 Infusionsoft Small Business Owner Attitudinal Segmentation Research Report AUGUST 2014 2014 Infusionsoft Small Business Owner Attitudinal Segmentation Research Report RESEARCH CONDUCTED BY AUDIENCE AUDIT, INC. Introduction In early 2014, Infusionsoft embarked on an ambitious

More information

Q1 2015 HEALTHCARE JOBS SNAPSHOT. A quarterly report produced by Health ecareers

Q1 2015 HEALTHCARE JOBS SNAPSHOT. A quarterly report produced by Health ecareers Q1 2015 HEALTHCARE JOBS SNAPSHOT A quarterly report produced by Health ecareers TABLE of CONTENTS Executive Summary 3 Key Findings General Findings 4 Physicians/Surgeons 5 Nurses, Nurse Practitioners &

More information

TATech Job Board Doctor

TATech Job Board Doctor 2016 TATech Job Board Doctor Global Job Board Survey SPONSOR Table of Contents Introduction... 1 Survey Methodology... 2 Executive Summary... 2 Key Findings... 2 Survey Responses... 3 Selected Participant

More information

Data & Analytics Survey

Data & Analytics Survey FROM ID G 2016 Data & Analytics Survey Exclusive Research from IDG Enterprise Data and Analytics Survey 2016 Big Data and Its Use Cases Keep Growing Companies still consider data-driven initiatives potentially

More information

Attitudes to Mental Illness - 2011 survey report

Attitudes to Mental Illness - 2011 survey report Attitudes to Mental Illness - 2011 survey report Copyright 2011, The Health and Social Care Information Centre. All Rights Reserved. 1 Acknowledgements This document was published by the NHS Information

More information

Executive Summary A Racial/Ethnic Comparison of Career Attainments in Healthcare Management Summary Report 2008

Executive Summary A Racial/Ethnic Comparison of Career Attainments in Healthcare Management Summary Report 2008 Executive Summary A Racial/Ethnic Comparison of Career Attainments in Healthcare Management Summary Report 2008 Background....1 Methods.. 1 Major Findings..2 Conclusions...7 Recommendations...8 Background

More information

Egon Zehnder International. The Leading Edge of Diversity and Inclusion. 11th International Executive Panel October 2012

Egon Zehnder International. The Leading Edge of Diversity and Inclusion. 11th International Executive Panel October 2012 Egon Zehnder International The Leading Edge of Diversity and Inclusion 11th International Executive Panel October 2012 Contents 1 2 3 4 Foreword 3 Executive Summary 4 Survey Design 8 Results The Findings

More information

Employee Volunteering Report

Employee Volunteering Report Employee Volunteering Report A Global Study of Employee Motivation to Engage in Corporate Volunteering Programs 2015 A COLLABORATION WITH: TABLE OF CONTENTS 3 - RESEARCH OVERVIEW Biography of Researchers

More information

Web Analytics! Survey-Study!

Web Analytics! Survey-Study! Web Analytics Survey-Study 2014 POLAND POLAND WEB ANALYTICS 2014 Webtrekk GmbH 1 FOREWARD.. 3 GOALS 3 METHODOLOGY.. 4 EXECUTIVE SUMMARY.. 5 THE CONCLUSION... 7 PROFILE OF PARTICIPANTS. 10 POSITIONING OF

More information

Market Research Methodology

Market Research Methodology Market Research Methodology JANUARY 12, 2008 MARKET RESEARCH ANALYST Market Research Basics Market research is the process of systematic gathering, recording and analyzing of data about customers, competitors

More information

Bethpage Federal Credit Union Long Island Small Business Survey

Bethpage Federal Credit Union Long Island Small Business Survey Bethpage Federal Credit Union Long Island Small Business Survey Report Prepared by STONY BROOK UNIVERSITY CENTER FOR SURVEY RESEARCH April 2012 [1] INTRODUCTION Bethpage Federal Credit Union sponsored

More information

The View from San Francisco Bay Area:

The View from San Francisco Bay Area: The View from San Francisco Bay Area: 1,000 residents share their perspectives on managing wealth and the local economy March 2016 Methodology What An online study among a sample of the general public

More information

Yodle s Small Business and Online Reviews Survey

Yodle s Small Business and Online Reviews Survey Yodle s Small Business and Online Reviews Survey February 2014 EXECUTIVE SUMMARY Online reviews are significantly impacting consumer behavior. For example, a study recently conducted by Dimensional Research

More information

THE FUTURE CONTENT PART I: PERSONALIZING THE CONTENT EXPERIENCE

THE FUTURE CONTENT PART I: PERSONALIZING THE CONTENT EXPERIENCE THE FUTURE OF CONTENT PART I: PERSONALIZING THE CONTENT EXPERIENCE Executive Summary HOW TO BUILD MEANINGFUL CONNECTIONS WITH YOUR CUSTOMERS THROUGH CONTENT INTERACTIVITY AND DATA In an age where interruptive

More information

How B2B Customer Self-Service Impacts the Customer and Your Bottom Line. zedsuite

How B2B Customer Self-Service Impacts the Customer and Your Bottom Line. zedsuite How B2B Customer Self-Service Impacts the Customer and Your Bottom Line Introduction For small to mid-sized businesses trying to grow and compete with their larger counterparts, having close relationships

More information

Black Homicide Victimization in the United States

Black Homicide Victimization in the United States JANUARY 2015 Black Homicide Victimization in the United States An Analysis of 2012 Homicide Data WWW.VPC.ORG BLACK HOMICIDE VICTIMIZATION IN THE UNITED STATES VIOLENCE POLICY CENTER 1 COPYRIGHT AND ACKNOWLEDGMENTS

More information

CONSUMER AWARENESS AND SATISFACTION SURVEY 2014

CONSUMER AWARENESS AND SATISFACTION SURVEY 2014 CONSUMER AWARENESS AND SATISFACTION SURVEY 2014 October 2014 Infocomm Development Authority of Singapore 10 Pasir Panjang Road #10-01 Mapletree Business City Singapore 117438 Tel: (65) 6211 0888 Fax: (65)

More information

CHAPTER FIVE CONCLUSIONS, DISCUSSIONS AND RECOMMENDATIONS

CHAPTER FIVE CONCLUSIONS, DISCUSSIONS AND RECOMMENDATIONS CHAPTER FIVE CONCLUSIONS, DISCUSSIONS AND RECOMMENDATIONS This chapter presents (1) summary of the study, (2) summary of the findings, (3) discussions of the results, (4) conclusions, and (5) recommendations

More information

Florida Nurse Faculty Supply and Demand: Academic Year

Florida Nurse Faculty Supply and Demand: Academic Year Florida Nurse Faculty Supply and Demand: Academic Year 2011-2012 The information below represents the key findings regarding the faculty workforce in Florida s nursing education system. Information relates

More information

Black Homicide Victimization in the United States

Black Homicide Victimization in the United States JANUARY 2014 Black Homicide Victimization in the United States An Analysis of 2011 Homicide Data WWW.VPC.ORG Black Homicide Victimization in the United States Violence Policy Center 1 copyright and acknowledgements

More information

Research into Issues Surrounding Human Bones in Museums Prepared for

Research into Issues Surrounding Human Bones in Museums Prepared for Research into Issues Surrounding Human Bones in Museums Prepared for 1 CONTENTS 1. OBJECTIVES & RESEARCH APPROACH 2. FINDINGS a. Visits to Museums and Archaeological Sites b. Interest in Archaeology c.

More information

Lambeth Business Survey 2015 Survey Report. A Report to London Borough of Lambeth March 2015

Lambeth Business Survey 2015 Survey Report. A Report to London Borough of Lambeth March 2015 Lambeth Business Survey 2015 Survey Report A Report to London Borough of Lambeth March 2015 Contents 1.0 Introduction... 1 1.1 Study Objectives... 1 1.2 Methodology... 2 1.3 Structure of Report... 7 2.0

More information

HMO West Grants Office

HMO West Grants Office HMO West Grants Office HMO Grants Customer Survey January 2007 Housing Executive TABLE OF CONTENTS INTRODUCTION 1.0 BACKGROUND TO THE SURVEY Page 1 2.0 RESEARCH METHODOLOGY AND SAMPLE.. Page 1 3.0 THE

More information

Who Receives Unemployment Insurance?

Who Receives Unemployment Insurance? Who Receives Unemployment Insurance? Marc Chan 1, Marios Michaelides 2,* & Sisi Zhang 3 1 Economics Discipline Group, University of Technology, Sydney, Australia 2 Department of Economics, University of

More information

Sports Coaching in the UK III. A statistical analysis of coaches and coaching in the UK

Sports Coaching in the UK III. A statistical analysis of coaches and coaching in the UK Sports Coaching in the UK III A statistical analysis of coaches and coaching in the UK January 2011 Contents Executive Summary... 3 1. Introduction... 5 2. Participation in Sport... 6 3. Use of Coaching...

More information

Work life balance in Hong Kong: Survey results

Work life balance in Hong Kong: Survey results Work life balance in Hong Kong: Survey results April 2008 Richard Welford The University of Hong Kong and CSR Asia Executive summary This report, based on a survey of 1,027 employees in Hong Kong, reveals

More information

Age and Health Insurance: Pricing Out the Decades of Adult Life Looking at the difference in health insurance premiums between ages 20 and 60.

Age and Health Insurance: Pricing Out the Decades of Adult Life Looking at the difference in health insurance premiums between ages 20 and 60. Age and Health Insurance: Pricing Out the Decades of Adult Life Looking at the difference in health insurance premiums between ages 20 and 60. Contents 2 3 3 4 4 5 6 7 7 8 9 10 11 12 13 14 Table of Contents

More information

Job Seeker Nation 20 10

Job Seeker Nation 20 10 Job Seeker Nation 20 10 EXECUTIVE SUMMARY Millions of Americans are currently unemployed, but they re not alone in the hunt for work. They are joined by employed people actively looking to switch jobs,

More information

Toolbox to inspire individual best agers with entrepreneurial ambitions

Toolbox to inspire individual best agers with entrepreneurial ambitions Toolbox to inspire individual best agers with entrepreneurial ambitions Ewa Hedkvist Petersen Toolbox to inspire individual best agers with entrepreneurial ambitions Ewa Hedkvist Petersen Publication

More information

1. Overall, do you think the country is headed in the right direction, or do you think things are off on the wrong track?

1. Overall, do you think the country is headed in the right direction, or do you think things are off on the wrong track? NORTHEASTERN UNIVERSITY 4 TH INSTALLMENT OF THE INNOVATION IMPERATIVE POLLING SERIES: PORTRAIT OF GENERATION Z NATIONAL SURVEY OF U.S. YOUTH (AGES 16-19) TOPLINE REPORT OF FINDINGS Sample (N) = 1,015 Phone

More information

Employer Brand Analytics

Employer Brand Analytics Employer Brand Analytics 101 Introduction Developing an effective employer brand is the foundation of an effective recruitment strategy. Your employer brand is your reputation, and if you don t define

More information

1. Geographic Distribution of Responding Firms

1. Geographic Distribution of Responding Firms WIEC 2010 Benchmarking Survey Results By Louise E. Single, PhD, CPA A 2010 AICPA Women s Initiatives Committee survey finds stark contrasts in the patterns of female advancement depending on firm size.

More information

Bank Loyalty / Travel Programs

Bank Loyalty / Travel Programs Bank Loyalty / Travel Programs E X E C U T I V E O V E R V I E W O F R E S E A R C H F I N D I N G S The following white paper outlines findings about loyalty/ travel programs at financial institutions

More information

Social Capital Impact Study

Social Capital Impact Study Social Capital Impact Study Prepared by Market Umbrella for The Crescent City Farmers Market October 11, 2012 This study was created using the Neighborhood Exchange Evaluation Device (NEED), a methodology

More information

Michigan Department of Community Health

Michigan Department of Community Health Michigan Department of Community Health January 2007 INTRODUCTION The Michigan Department of Community Health (MDCH) asked Public Sector Consultants Inc. (PSC) to conduct a survey of licensed dental hygienists

More information

2015 Financial Professionals Social Media Adoption Study

2015 Financial Professionals Social Media Adoption Study 2015 Financial Professionals Social Media Adoption Study JULY 2015 Laura Kouri Director, Media Relations (816) 340-4710 laura_kouri@americancentury.com Brent Bowen Director, Corporate Communications (816)

More information

The Nationwide Retirement Institute Consumer Social Security PR Study

The Nationwide Retirement Institute Consumer Social Security PR Study The Nationwide Retirement Institute Consumer Social Security PR Study June 2016 Conducted by Harris Poll NFM-15550AO Target Group and Method This survey was conducted online from February 16th to 23rd,

More information

How other retailers use Online Survey. And how their experience can help you.

How other retailers use Online Survey. And how their experience can help you. Online Survey for Retailers How other retailers use Online Survey. And how their experience can help you. We know that our retail customers get revealing and valuable insights from our Online Survey tool.

More information

SMEs' Access to Finance. Survey 2011. Short summary

SMEs' Access to Finance. Survey 2011. Short summary SMEs' Access to Finance Survey 0 Short summary Difficult access to finance is among the top concerns (%) of SMEs. Almost two-thirds (3%) of the EU SMEs who applied for a bank loan during the last six months

More information

2015 Year Over Year HEALTHCARE JOBS SNAPSHOT. A quarterly report produced by Health ecareers

2015 Year Over Year HEALTHCARE JOBS SNAPSHOT. A quarterly report produced by Health ecareers 2015 Year Over Year HEALTHCARE JOBS SNAPSHOT A quarterly report produced by Health ecareers TABLE of CONTENTS Executive Summary 3 Key Findings General Findings 4 Physicians/Surgeons 5 Nurses, Nurse Practitioners

More information

Youth Voter Turnout in the 2008 and 2006 Elections: A State-by-State Comparison

Youth Voter Turnout in the 2008 and 2006 Elections: A State-by-State Comparison Youth in the 2008 and 2006 Elections: A State-by-State Comparison By Surbhi Godsay, Amanda Nover, and Emily Hoban Kirby 1 September 2010 The 2008 presidential election saw a two percentage point increase

More information

NATSAP/ IECA Best Practices Between Educational Consultants and Program Members

NATSAP/ IECA Best Practices Between Educational Consultants and Program Members NATSAP/ IECA Best Practices Between Educational Consultants and Program Members 2015 National Association of Therapeutic Schools and Programs Independent Educational Consultants Association 1 Contents

More information

Hudson Highland Group. Investor Presentation

Hudson Highland Group. Investor Presentation Hudson Highland Group Investor Presentation 1 Forward Looking Statements Please be advised that except for historical information, the statements made during this presentation and in these slides constitute

More information

The Status of Women in the Middle East and North Africa (SWMENA) Project

The Status of Women in the Middle East and North Africa (SWMENA) Project The Status of Women in the Middle East and North Africa (SWMENA) Project Focus on Lebanon Social Attitudes Toward Women Topic Brief A project by the International Foundation for Electoral Systems (IFES)

More information

RCSA QUARTERLY HIRING INTENTIONS SURVEY OCTOBER TO DECEMBER 2013 REPORT AUSTRALIA

RCSA QUARTERLY HIRING INTENTIONS SURVEY OCTOBER TO DECEMBER 2013 REPORT AUSTRALIA RCSA QUARTERLY HIRING INTENTIONS SURVEY OCTOBER TO DECEMBER 2013 REPORT AUSTRALIA 1 Principal Partner RECRUITMENT AND CONSULTING SERVICES ASSOCIATION AUSTRALIA & NEW ZEALAND 1. Executive Summary The purpose

More information

yodle s first annual Small business sentiment survey

yodle s first annual Small business sentiment survey yodle s first annual Small business sentiment survey august 2013 1 executive summary Small businesses are usually referred to as the backbone of the U.S. economy. The owners of these businesses justifiably

More information

Standard Chartered Hong Kong SME Leading Business Index

Standard Chartered Hong Kong SME Leading Business Index Standard Chartered Hong Kong SME Leading Business Index Quarter 1, Standard Chartered SME Index Report About the index Sponsored by Standard Chartered Bank (Hong Kong) Limited, the Standard Chartered Hong

More information

Succession Planning. Florida Inspector General Community

Succession Planning. Florida Inspector General Community Succession Planning Florida Inspector General Community April 29, 2009 Enhancing Public Trust through Professionalism and Respect OFFICE OF CHIEF INSPECTOR GENERAL Succession Planning Florida Inspector

More information