How To Get Help From The Uk.Uk
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- Domenic McDowell
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2 CONTENTS 1. FINANCIAL AND BENEFITS 2. CARE SUPPORT SERVICES 3. SUPPORT ADVISORY SERVICES 4. HEALTH 5. TRAVEL AND TRANSPORT 6. DISABILITY SPORTS 7. PLACES OF INTEREST
3 1. FINANCIAL AND BENEFITS HEADWAY EMERGENCY FUND Grants of up to 500 are available to help families and individuals cope with the practical implications of a sudden catastrophic brain injury. Website: MONEY ADVICE SERVICE A free advisory service for any issues relating to financial topics. Website: Tel: enquiries@moneyadviceservice.org.uk MONEY SAVING EXPERT A website committed to providing advice on saving money on daily living showing the best online or in-store deals. Website: TURN2US Free website service which helps people access the money available to them - through welfare benefits, grants and other help. Website: DISABLITY LIVING ALLOWANCE (DLA) Government based financial help for those with disabilities. Tel: (9am and 6pm, Monday to Friday) Text phone: dcpu.customer-services@dwp.gsi.gov.uk
4 2. CARE SUPPORT SERVICES SPEAKABILITY Advice line for people with dysphasia (loss of language following stroke or head injury) and their families. Website: Tel: Helpline: CARE LINK: 24 hour personal help service Website: Tel: CARE QUALITY COMMISSION Our job is to check whether hospitals, care homes and care services are meeting government standards. Website provides a comprehensive directory of care homes, care in the home services and other primary and secondary health services. Website: Tel: CAREHOME.CO.UK A comprehensive guide to all registered UK care homes, including those for specific needs relating to a brain injury Website:
5 3. SUPPORT ADVISORY SERVICES RELATE Aims to support individuals with relationships and family life. Relate has a range of literature and can refer to local branches for individual counselling services Website: Tel: LAW SOCIETY This service provides a list of Solicitors appropriate for your needs in your area. Website: Tel: info.services@lawsociety.org.uk DISABILITY RIGHTS UK This service deals with general enquiries about your disability rights. Website: Tel: (This line open Mon-Fri, between and 12.30pm and 1.30 and 4.00pm) BRAIN INJURY GROUP B.I.G is a support group for people who have loved ones with devastating brain injuries. Website:
6 4. HEALTH SEXUAL HEALTH For information regarding sexual health in your area. Website: ual-health-hub.aspx DENTAL HELPLINE British dental health foundation All information regarding dental health from clinical professionals. Tel: (9am and 5pm, Monday to Friday) TO FIND DENTISTS Website: DENTAL GUIDELINES Website: Useful Numbers: For the Low Income Scheme help line For queries about medical exemption certificates For the prescription services help line For queries about tax credit certificates For all other queries Website: s/pages/dental-%20emergency-and-out-of-hours-care.aspx
7 MEDICAL EXEMPTION FORM FP92A This shows various questions & answers that may help you decide whether you are eligible or not for a medical exemption card. Website: Will take you directly to the web page that gives you the necessary information regarding the (Medical Exemption Application Process). Website: NHS Direct / NHS 24 / NHS Direct Wales Website: Tel: 111 (NHS Direct England & Wales) For Access to Adaptive Equipment (eg. Disabled toilet keys): Website: Tel: DEPRESSION ALLIANCE Depression Alliance is the leading national charity for people affected by depression. They provide a range of information and support services & work to reduce the stigma and isolation often associated by depression information@depressionalliance.org Tel: COUNSELLING DIRECTORY Connecting you with professional support - find a counsellor or psychotherapist near you Website:
8 5. TRAVEL AND TRANSPORT MOTABILITY For individuals receiving higher rate mobility of Disability Living Allowance can apply for this scheme to increase mobility through a leased or purchased vehicle or motor scooter. Website: Tel: CONCESSIONARY BUS PASS Website: Tel: DISABLED BUS PASS Website: ed/ Tel: METROLINE Wakefield and West Yorkshire. Advice and information on bus and train service throughout West Yorkshire Tel: MetroLine is open from 7am to 10pm every day except Christmas Day, Boxing Day and New Year's Day.
9 ARRIVA BUS SERVICES Arriva Customer Services Tel: BL Travel Tel: Centrebus Tel: Website: National Tel: National express 24/7 call line DISABLED TRAIN PASS Note: You need to inform service of the need for wheelchair access. Website: Tel: (7am to 10pm Monday to Sunday) Minicom/Textphone For customers with hearing impairments. Tel: BLUE BADGE Only applies if you receive high rate mobility care allowance. Website: Tel: DRIVING This is a Government website giving information regarding general issues around driving. Warning: This website is rather difficult to understand. Website: DISABILITY AND DRIVING Website:
10 6. DISABILITY SPORTS ENGLISH FEDERATION OF DISABILITY SPORTS The National body for disabled people in sport and physical activity throughout England. Website: Tel: BRITISH BLIND SPORT Aims to ensure accessibility to sporting and leisure facilities, for blind or partially sighted individuals in all levels of participation. Website: Tel: PARASPORT Website that helps identify sporting activities best suited to your abilities and locates the most local clubs for you. Website: Tel: +44 (0) PLACES OF INTEREST All information in this area can be accessed via this web-site: Website:
11 ADDITIONAL INFO Please feel free to add your own numbers and contact information for other important people or organisations in your day to day life.
12 Second Chance Headway is a charity dedicated to improving life after brain injury, for all those who have been affected. When I was first injured I could not even remember my own name I was just a shell, in the past 3 years of being at Second Chance I have regained more of my old self than I ever thought possible. Second Chance Headway Centre Almshouse Lane, Wakefield, West Yorkshire, WF1 1DS Tel: rehab@schc.co.uk Website: Second Chance Headway Coordinator Karla Firth Mobile: karla@schc.co.uk Headway Tel: helpline@headway.org.uk Website: Disclaimer: Whilst every reasonable effort is made to ensure that the information provided on this leaflet is accurate, no guarantees for the accuracy of information are made. Second chance takes no responsibility for the contents of websites and material relating to information provided. It is provided without any representation or endorsement made and without warranty of any kind. This leaflet was created to offer potential solutions and not to dictate choices for the recipient.
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