RETAINER AGREEMENT. Application for Permanent Residence in Canada Immigration Category: Express Entry System (With Job in Canada)
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1 RETAINER AGREEMENT ITC Immigration And Employment Services Inc. Type of Case: Application for Permanent Residence in Canada Immigration Category: Express Entry System (With Job in Canada) RCIC Membership Number: R File Number: DATE: 1. Contact Information This agreement has been made by and between CLIENT / Designate: Between: Main Applicant s Name: Spouse: CLIENT s Address: CLIENT s Contacts: HOME: BUSINESS: CELL: AND Regulated Canadian Immigration Consultant (RCIC) RCIC Name: Ramin Asadi RCIC Address: Steeles Ave. West, Thornhill, Ontario, L4J 6X1 RCIC Contacts: BUSINESS: info@itc-canada.com 2. The RCIC Responsibilities and Commitments The CLIENT asked the RCIC, and the RCIC has agreed, to act for the CLIENTs in the matter of immigration to Canada under EXPRESS ENTRY SYSTEM. In consideration of the fees paid and the matter stated above, the RCIC agrees to the following: Assess the CLIENT s qualifications; Assist the CLIENT and the CLIENT s dependents in the preparation of his/her application for permanent residence; Collate the documents necessary in support of the application and advise the CLIENT as to which documents are required in support of the application; Review, compile, and prepare case submissions and file with the relevant visa office; Faithfully assist the CLIENT of ongoing requirements by the visa office with respect to the CLIENT s case; Keep CLIENT reasonably informed of case progress;
2 Answer all reasonable requests from the CLIENT for information; Hold in strict confidence all information concerning the personal and business affairs of the CLIENT acquired during the course of the professional relationship, and not disclose such information unless disclosure is expressly or impliedly authorized by the CLIENT, is required by law, or is otherwise permitted by the rules; Assist CLIENT with respect to the preparation for any interview granted in consideration of his/her application; Not disclose the fact of having been consulted or retained by the CLIENT unless the nature of the matter required such disclosure; Subject to being compelled by law or legal process, the Company shall preserve the CLIENT s confidential information even after the termination of the retainer, whether or not differences have arisen between the Company and the CLIENT; Ensure the safekeeping of the CLIENT s property in accordance with the law and with reasonable care. 3. CLIENTs Responsibilities and Commitments The CLIENT must provide, upon request from the RCIC: Faithfully provide all information requested by the RCIC and the processing visa office as per company s instructions; the CLIENT shall be solely responsible for all the consequences for submission of false or incorrect information and any consequences arising out of any delays on the part of the CLIENT in submitting such documents. Execute forms as required and obtain all documents and information that may be necessary for the processing of the case as per RCIC S instructions; Forthwith provide all supporting documentation and other evidence as requested by RCIC and only provide such documents which are legal, valid and genuine especially in respect of educational qualifications and experience. Any inaccuracy with respect to the same may seriously affect the visa application. The CLIENT would be responsible for the adverse effect on case because of non-submission/delayed submission of required documents and other evidence; Faithfully disclose to RCIC all information related to any and all of the CLIENT s and dependents, current or prior criminal charges and/or convictions; Forthwith advise RCIC of any and all communications received by the CLIENT from the processing visa office. Provide RCIC adequate instructions at all times and more specifically of any change in information relating to address, education, training, employment, job responsibilities, material status, criminal charges or any other information or circumstances that may render him/her inadmissible and or have a direct impact on his/her case. Attend all interviews as and when required by the processing visa office and promptly follow all instruction as communicated by the processing visa office, but only with consent and approval of RCIC. Forthwith pay the processing fees levied by the processing visa office. The CLIENT would be responsible for any adverse effect on the case due to delay/ non-payment of processing fee
3 charges by immigration Authorities. If there are any changes in the visa processing fee, RPRF, fees or any other fees levied by the Authorities they would be borne by the CLIENT. CLIENT has a duty to accept and act upon RCIC s advised on all matters relating to his/her case. 4. Billing Method The CLIENT will be billed based on flat fee. Taxes are extra where applicable. 5. Payment Terms and Conditions - Government processing fee: Main Applicant: Spouse: Dependent child above 22 years of age: Dependent child under 22 years of age: - Government Right of Permanent Residence fee: Main Applicant: Spouse: $550 CAD $550 CAD $550 CAD $150 CAD $490 CAD $490 CAD These government fees may be subject to change and CLIENT is responsible to pay the correct fees at the time payments are to be made. 6. Payment Schedule The "complete fee" to be paid by the Applicant is $2,000 (plus taxes where applicable), and will be made payable to the Client Account. This fee will be paid in installments as per the following schedule: 1st Payment - Upon signing of this Retainer Agreement: 2nd Payment Upon submission of profile for Express Entry System 3nd Payment - Upon submission of application to centralized intake office, Sydney: 4rd Payment - Upon receiving final decision from CIC: PROFESSIONAL FEES EXCLUDES: Professional fee of RCIC outlined in clause 6 of this agreement exclude translation costs, courier costs, medical examination costs, fax costs and bank transfer costs. 7. Additional fees (if applicable): There is an additional fee (plus taxes if applicable) for any of the following conditions: For postponement of Interview, there is an additional fee of $300 CAD. For addition of spouse after the case is lodged, there is an additional fee of $600 CAD. For addition of child or any other changes in family, after the case is lodged, there is a fee of $300 CAD. For opening a bank account in Canada (if applicable), there is an additional fee of $600 CAD. For applying for Police Clearance from any country on behalf of the CLIENT, there is an additional fee of $300 CAD.
4 8. Refund Policy The CLIENT acknowledges that granting of a visa or status and the time required for processing this application is at the sole discretion of the government and not the RCIC. If however, the application is denied because of an error or omission on the part of the RCIC or professional staff, the RICIC will refund all professional fees collected except the first payment stated in clause 6 and any sums paid under clause 7. The said fees are non-refundable whatsoever. The CLIENT agrees that the fees paid are for services indicated above, and any refund is strictly limited to the amount of fees paid less the non-refundable fees. The firm will not refund any of the professional fees charged and shall be entitled to full payment of professional fee as per this agreement if: The CLIENT does not cooperate in filling the application for permanent immigration with the immigration authorities; The application is withdrawn by the CLIENT at any stage; The application gets rejected due to false information, misrepresentation, fraud, medical or security inadmissibility or failure by the CLIENT to adhere to the terms and conditions of this agreement; The application gets rejected because of CLIENT s withholding relevant information at any time during the processing of the immigration application or at the time of interview with visa officer; The application gets rejected because of CLIENT s withholding relevant information at any time during the processing of the immigration application or at the time of interview with visa officer; CLIENT does not co-operate in the finalization of immigration case; CLIENT fails to satisfy the immigration officer of his/her educational level, occupational experience, qualifications, language abilities, and truthfulness of information submitted; The application gets rejected for breaches of security, criminal convictions and pending charges. 9. Language Proficiency The CLIENT agrees to provide the results of the following approved language tests in accordance to levels confirmed on the table below. In case the CLIENT doesn t provide such results, or if the CLIENT s application is refused for the reason of not providing such results, the CLIENT will not receive refund for any professional fees paid by the CLIENT. English Level (Speaking, Listening, Reading, Writing) Skill 1 Skill 2 Skill 3 Skill 4 French Level (Speaking, Listening, Reading, Writing) Skill 1 Skill 2 Skill 3 Skill 4
5 10. Dispute Resolution Please be advised that RAMIN ASADI is a member in good standing of the Immigration Consultants of Canada Regulatory Council (ICCRC) and as such, is bound by its By-laws, code of professional ethics, and associated regulations. In the event of a dispute, the CLIENT and RCIC are to make every effort to resolve the matter between the two parties. In the event a resolution cannot be reached, the CLIENT is to present the complaint in writing to the RCIC and allow the RCIC 30 Days to respond to the CLIENT. In the event the dispute is still unresolved, the CLIENT may follow the complaint and discipline procedure outlined by ICCRC on their website: NOTE: All complaint forms must be signed. ICCRC Contact Information: Immigration Consultants of Canada regulatory council (ICCRC) 5500 north service Rd., suite 1002 Burlington, on, L7L 6W6 Toll free: Confidentiality All information and documentation reviewed by the RICIC, required by CIC and all other governing bodies, and used for the preparation of the application will not be divulged to any third party, other than agents and employees, without prior consent, except as demanded by law. The RCIC, and all agents and employees of the RCIC, are also bound by the confidentiality requirements of article 8.1 and 8.5 of the code of professional ethics. The CLIENT agrees to the use of electronic communication and storage of confidential information. The RCIC will use his best efforts to maintain a high degree of security for electronic communication and information storage. 12. Force Majeure The RCIC S failure to perform any term of this retainer agreement, as a result of conditions beyond his control such as, but not limited to, governmental restrictions or subsequent legislation, war, strikes, or acts of god, shall not be deemed a breach of this agreement. 13. Change Policy The CLIENT acknowledge that if the RCIC is asked to act on the CLIENT behalf on matters other than those outlined above in this Agreement, or because of a material change in the CLIENT circumstances, or because of material facts not disclosed at the outset of the application, or because of a change in government legislation regarding the processing of immigration-related, applications, the agreement can be modified accordingly upon mutual agreement. 14. Other 14.1 In the event citizenship and immigration Canada (CIC) or Human Resources Skills and Development Canada (HRSDC) or any other related Canadian authority should contact the CLIENT directly; the CLIENT are instructed to notify the RCIC immediately.
6 14.2 The CLIENT is to immediately advise the RCIC of any change in the marital, family, or civil status or change of physical address or contact information for any person included in the application The CLIENT understands that he/she must be accurate and honest in the information he/she provides and that any inaccuracies may void this agreement, or seriously affect the outcome of the application or the retention of any status he/she may obtain In the event of a joint retainer agreement, pursuant to article 13 of the code of professional ethics, the CLIENTs understand that no information received in connection with the matter from one CLIENT can be treated as Confidential so far as any of the other CLIENTs are concerned (article ) and that if a conflict develops that cannot be resolved, the RCIC cannot continue to act for both or all of the CLIENTs and may have to withdraw completely (article ). 15. Termination 15.1 This agreement is considered terminated upon completion of tasks identified under section 2 of this agreement This agreement is considered terminated if material changes occur to the CLIENTs application or eligibility, which make it impossible to proceed with services detailed in section 2 of this agreement This agreement may be terminated, upon writing, by the CLIENTs, at which time any outstanding fees or disbursements will be refunded by the RCIC to the CLIENTs/any outstanding fees or disbursements will be remitted by the CLIENTs to the RCIC Pursuant to article 14 of the code of professional ethics, this agreement may be terminated, upon writing, by the RCIC, provided withdrawal does not cause prejudice to the CLIENT. 16. Validation This agreement is subject to the laws in effect in the province/territory of Ontario, Canada The CLIENTs acknowledge that they have read this agreement, understand it, have obtained such independent legal advice as they deem appropriate, have sought translation and agree to be bound by its terms. The CLIENTs acknowledge that they have requested that the agreement be written in the English language. CLIENT RCIC Date Date
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