Motorola TC55 THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS
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1 Motorola TC55 THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS 1
2 AGENDA The business challenge The solution: the TC55 Features and benefits Global Services Motorola Solutions your true mobility partner 2
3 THE BUSINESS CHALLENGE 3
4 THE BUSINESS ISSUES Field workers need instant access to business-critical information to deliver the best service possible they want a business device that is every bit as small, sleek and easy to use as their own smartphone but today s smartphones fall far short of the features your workers need and your enterprise requires 4
5 THE SOLUTION 5
6 THE TC55 THE POCKET-SIZED ALL TOUCH COMPUTER THAT HAS IT ALL Business with a personal touch. 6
7 A TRUE ENTERPRISE-CLASS DEVICE CONSUMER GOOD LOOKS ENTERPRISE-CLASS ANDROID DURABILITY: BUSINESS TOUGH ADVANCED TOUCHSCREEN BEST AUDIO IN ITS CLASS LONGEST BATTERY LIFE IN ITS CLASS MOST FLEXIBLE ACCESSORIES 2 YEARS OF SERVICE INCLUDED 7
8 TCO / YR (NORMILZED TO RUGGED COMPARISON) LOWER TCO THAN A SMARTPHONE 150% 100% 50% RUGGEDIZED CONSUMER SMARTPHONES GARTNER 1 VDC 2 MOTOROLA 3 Consumer smartphones increase TCO by up to 50% compared to rugged devices 1. Troni, Frederica. Total Cost of Ownership of Mobile Devices: 2012 Update. March 20, Gartner 2. Krebs, David. Mobile Device TCO Models for Lone of Business Solutions. Volume 1 Track 7: Enterprise Mobility Mobile Device TCO. March VDC research. 3. Motorola Solutions. Motorola Solutions TCO Calculator. Average result for common applications in field sales and service. Q
9 FEATURES AND BENEFITS 9
10 ENTERPRISE-CLASS ANDROID Extensions (Mx) delivers the best of both worlds. CONSUMER-CLASS The fastest and smoothest version of Android to please the most technology savvy workers The ability to create enterprise apps that are every bit as elegant and intuitive as the consumer apps workers use every day ENTERPRISE-CLASS Enterprise-class security Enterprise-class manageability Enterprise-class data capture features Superior wireless connectivity 10
11 EXTENSIONS (Mx) BY MOTOROLA SOLUTIONS All the enterprise class features you need in Android. Delivered. Mx Security Mx MAM Mx MDM Mx Data Capture Mx Wireless Additional features that let you reap the advantages of Android without compromising security Complete control over the applications resident on the devices from installation to ongoing updates Compatibility with your existing mobile device management solution for single window simplicity Support for enterprise-grade data capture, from industrial bar code scanning to signature capture, NFC and beyond Enterprise-grade Wi-Fi grade Fusion wireless radio that provides highly dependable wireless connections 11
12 WHAT Mx IS NOT Is not a proprietary version of Android Does not reduce the functionality of Android Does not create compatibility issues Does not cost you anything Does not take over you decide if and when to activate features Does not require installation it is pre-installed and ready to go 12
13 ADVANCED TOUCHSCREEN Works anywhere and any way. 4.3 in. WVGA display Cutting edge HAST LCD technology Significantly less power draw 700 NITs outdoor luminance Transflective for great outdoor viewing Flexible input wet, dry, finger, stylus, thick work gloves 13
14 ENTERPRISE-CLASS DATA CAPTURE Comprehensive features for any business need. 1D or 1D/2D industrial bar code scanning Ready for any type of bar code today and tomorrow Advanced document capture Enables easy transition to electronic recordkeeping High resolution photos with geostamps Document proof of condition, proof of location and more Signatures Capture completed work orders, order authorizations and more Videos Rich support for field technicians NFC-based information Ready for the technologies of the future 14 14
15 WORLD-CLASS AUDIO 4x the loudness of popular smartphones Advanced dual front-facing speakers Two microphones Advanced noise-cancelling technology A volume level that easily overcomes the loudest background noise, such as trucks, crowds or traffic. Outstanding clarity for callers on both ends of a call. 15
16 UNPARALLELED AUDIO PERFECTED OVER 80 YEARS OF LEADERSHIP 110 dba ~8dBA = Doubles Loudness Dual front-facing speakers deliver 4x the loudness as popular smartphones. Dual microphones with precision noise-cancelling technology deliver outstanding clarity. 16
17 BUSINESS-TOUGH Built for all day enterprise use unlike smartphones 4 ft./1.2 m drop Military standard rating for reliability despite inevitable drops ft./0.5 m tumbles Survives 300 consecutive hits in Motorola s tumble drum IP67 Survives submersion in water for 30 minutes Corning Gorilla Glass 2 display/scanner exit Prevents scratches and shattering when dropped with a 3 to 5 year average lifecycle. 17
18 FASTEST WIRELESS CONNECTIONS CELLULAR: 4G/3.5G/3G Wi-Fi: a/b/g/n Bluetooth: 4.0 GPS: Autonomous, A-GPS, GLONASS The usefulness of the mobile device you give your workers is tied to the dependability of the wireless connections. No matter what wireless connections your workers need, they can count on the fastest possible speeds. 18
19 BEST-IN-CLASS BATTERY Full shift battery power - guaranteed Leads the pack - outperforms batteries in competitive devices* Longest battery life in its class to ensure power for the longest shifts Removable battery the TC55 is never out of service for charging Super low-power display substantially extends battery cycle times 19
20 MOST FLEXIBLE ACCESSORIES IN ITS CLASS Designed specifically for business Boot to increase durability Very flexible charging solutions that work with and without the boot Rugged charging cable with every TC55 Five slot device/battery charger Universal cup for charging Vehicle cradle 20
21 EXTRA FEATURES FOR THE ENTERPRISE USER Faster access to features, a better grip and customizable Two programmable buttons for pushbutton access to the two most used features/applications 1 5 Microtexture on the back improve grip 2 1.5x battery provides extra comfort and grip with a built in finger rest Flatter sides plus more area on the sides for a more secure grip 4 4 Boot that can be customized with your corporate color and your logo 5 21
22 READY-TO-GO ENTERPRISE APPLICATIONS ACROSS INDUSTRIES Field sales Field service INDUSTRIES Merchandising Direct Store Delivery Manufacturing Postal & Courier Transportation & Logistics Federal/State/Local Government APPLICATIONS Order management Inventory tracking Fleet management Mobile computing Speech recognition Device management Work flow Navigation Complete list: 22
23 AN INDUSTRY FIRST SERVICE INCLUDED! 2 years of Service from the Start - free Product defect and normal wear and tear repair coverage, including parts, material and all labor Guaranteed 3-day turnaround time Applies to the device and the accessories included in the box Service can be upgraded: Service from the Start - Bronze with Comprehensive Coverage: Accidental breakage repair Service from the Start with Advance Exchange Support: Accidental breakage repair and next-business-day dispatch of replacement device NOTE: Service availability may vary by country 23
24 MARKETS AND APPLICATIONS 24
25 FIELD SALES WHAT CAN YOUR FIELD SALES WORKFORCE DO WITH THE TC55? Place orders in real time Access order status USERS: Account executives, sales managers and merchandisers APPLICATIONS CRM applications Sales/order tracking applications Order taking applications Appointment scheduling Navigation Voice communications Corporate accounts Receive real-time sales leads Access comprehensive customer intelligence Scan product to create orders or verify order accuracy prior to delivery Better plan routes and minimize mileage with GPS BENEFITS Increased sales Better customer service and faster response times Improved productivity more sales calls per day with the same workforce 25
26 FIELD SERVICE WHAT CAN YOUR FIELD SERVICE WORKFORCE DO WITH THE TC55? Receive and complete work orders in real time Access complete repair history USERS: Service technicians and field service engineers APPLICATIONS Service automation Inventory management Part inventory tracking Invoicing/signature capture Task management Order tracking Location-based services Appointment scheduling Access assistance manuals, step-by-step maintenance routines and equipment experts Scan parts and tools as they are used Access cross-selling/up-selling information Better plan routes and minimize mileage with GPS BENEFITS Faster first-time-to-fix Increased customer satisfaction Increased revenue Improved productivity more service calls per day with the same workforce 26
27 POSTAL & Courier WHAT CAN YOUR POSTAL AND LOGISTICS WORKFORCE DO WITH THE TC55? Receive real-time work orders Scan packages to verify accuracy USERS: Delivery drivers and couriers APPLICATIONS Employee communications Workflow management Time and labor management Navigation Asset management Proof of delivery Process payments on the spot Automatically capture and transmit signatures for proof of delivery Better plan routes and minimize mileage with GPS BENEFITS Real-time tracking of deliveries to improve management and ensure service windows are met Increased customer satisfaction Improved productivity more deliveries per day with the same workforce 27
28 DIRECT STORE DELIVERY WHAT CAN YOUR DSD WORKFORCE DO WITH THE TC55? Receive real-time work orders Scan items prior to deliveries to verify accuracy USERS: Route delivery drivers and route salespeople APPLICATIONS Sales/order taking/tracking CRM Workflow management Time and labor management Navigation Asset management Proof of delivery Scan returns to create accurate real-time invoices Process payments on the spot Capture competitive information Minimize mileage and stay on schedule with GPS BENEFITS Increased delivery accuracy Improved customer satisfaction Improved productivity more deliveries per day with the same workforces 28
29 SMALL/MEDIUM BUSINESSES STREAMLINE PROCESSES IN VIRTUALLY ANY SMALL TO MID-SIZE BUSINESS: USERS: Workers, shift supervisors and managers APPLICATIONS Employee communications Workflow management Time tracking Inventory management Order management Navigation Proof of delivery/service Payment processing Enable dynamic real-time work orders for plumbers, electricians and other field service workers, improving service times, customer satisfaction and worker productivity Enable accurate capture of time and materials on every job, protecting revenues Enable on-the-spot payment processing with credit and debit cards, providing customers with increased convenience and your business with better cash flow Collect signatures for proof of delivery, proof of service and service authorization Better plan routes and minimize mileage and fuel costs with GPS 29
30 GLOBAL SERVICES 30
31 SUPPORT SERVICES Comprehensive end-to-end services help you get and keep your enterprise mobility solution up and running at peak performance. 31
32 SERVICE FROM THE START BRONZE WITH COMPREHENSIVE COVERAGE UPGRADE TO THE ULTIMATE IN POST-DEPLOYMENT SUPPORT WITH MULTI-YEAR COVERAGE FROM DAY ONE You re covered period Normal wear and tear plus accidental breakage repair coverage Covers internal and external device components, plus select accessories that ship with the TC55 Includes telephone and software support Upgrade to Service from the Start with Advance Exchange support to add nextbusiness-day dispatch of replacement devices BENEFITS: Maximize device uptime Unparalleled from the manufacturer expertise Outstanding value eliminates unexpected repair costs Frees IT to focus on more strategic initiatives 32
33 AWARD-WINNING PARTNER CHANNEL Get up and running fast with ready-to-go tested and proven applications WE MAKE IT OUR BUSINESS TO KNOW YOUR BUSINESS. Whether your field mobility workforce is involved in sales, maintenance and repair, pickup and delivery or merchandising, there is a Motorola partner that knows your business, it s challenges and best practices that resolve those challenges. READY TO GO TESTED, CERTIFIED APPLICATIONS. Our large ecosystem of partners provides a large library of ready-to-use applications 33
34 MOTOROLA YOUR TRUE MOBILITY PARTNER 34
35 UNMATCHED EXPERTISE Years of voice and communication 80 infrastructure experience Years of helping customers automate 34 business transactions of customers with a positive and 1,000s fast Return on Investment (ROI) 35
36 UNMATCHED BREADTH EVERYTHING YOU NEED, UNDER ONE ROOF MOBILE DEVICES, WIRELESS INFRASTRUCTURE, RFID, SECURITY AND SUPPORT SERVICES Handheld mobile computers Two-way radios Vehicle-mount mobile computers Wearable mobile computers Tablets Handheld bar code scanners RFID fixed and handheld readers RFID mobile readers Micro Kiosks Wireless networks Fixed mount scanners Security solutions Mobile device management End-to-end services 36
37 UNMATCHED SUCCESS Right now, all around the world, Motorola mobility solutions are helping enterprises of all sizes empower their workers to be their best in the moments that matter.
38 Motorola TC55 THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS 38
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