Professional in Career Management (PCM) Body of Knowledge

Transcription

1 TALENTGUARD INC. Professional in Career Management (PCM) Body of Knowledge 2014

2 CAREER MANAGEMENT BODY OF KNOWLEDGE 01 STRATEGIC CAREER MANAGEMENT The process and strategy used to formulate career management tactics and procedures, meet short- and longterm goals, guide and lead the change process, and evaluate management's contribution to employee development. 01 Gain a historical perspective of career development, understand generational changes and how occupations evolved to keep pace with changing demographics. 02 Understand and interpret information related to career management theories, techniques, and models in order to contribute to the development of individual and group career strategies. 03 Understand how career management helps consumers (both industrial organizations and households) to achieve their goals through an array of services and products. 04 Develop and shape policy related to career management programs. 05 Evaluate the differences between human resource management and career management within an organization. 06 Evaluate and assess the importance and impact of the external environment on consumer demands and needs. 02 HUMAN ENGAGEMENT How different learning styles and other factors influence the learning process, as well as an in-depth look at the differences among diverse populations, and how both of these contribute to selecting appropriate career coaching approaches, techniques, and resources. 01 Understand emotional impact and triggers that occur during times of change such as involuntary terminations, downsizing, restructuring, and outplacement. 02 Understand how lifestyle changes impact one s career during the change process (e.g., becoming a parent, getting married, losing a job). 03 Demonstrate understanding of adult development and the lifelong career needs of people (e.g., career fears). 04 Establish trusting relationships with key individuals and organizations in the community to assist in achieving the individual s goals. 05 Use interpersonal skills such as rapport, observe, listen, and analyze to reinforce individual competencies, knowledge, skills, abilities, interests, and values through modeling, communication, and coaching. 06 Establish relationships with individuals and groups to facilitate career management decision making over the life span and maintain professional boundaries during the coaching process. 07 Understand how to establish, structure, facilitate, and end a coaching program. 08 Understand how to organize, manage, and maintain client information and balance a caseload. 09 Gain knowledge of substance abuse models and clinical diagnosis and how they impact work and the change process. 10 Understand career development issues among diverse populations related to gender, sexual orientation, race, ethnicity, economics, and physical and mental capacities, and select career coaching approaches, techniques, and resources applicable to specific populations. TalentGuard Inc N. Capital of Texas Highway Ste 303 Austin, TX (512) TalentGuard Inc. pcm.talentguard.com

3 03 CAREER DEVELOPMENT MODEL A model for managing adult career transition as a lifelong process. 01 Use risk tolerance model to help people assess their readiness for career change. 02 Use the Career Transition Matrix to assess the four types of transitions one can make. 03 Use the Career Development Model as a common approach for delivering career management services. 04 Facilitate the use of a career decision models to foster the transition process. 05 Investigate and assess various career choices and associated risks of change that impact the rate at which change is possible. 04 MAGNIFY Selecting, administering, developing, and interpreting assessments for use with individuals and groups to ensure people s ability to achieve personal career goals. 01 Facilitate the development and understanding of individual competencies, knowledge, skills, abilities, interests, and values. 02 Understand flexible work arrangements, diversity initiatives, travel impact on individual s work conditions and work/life balance. 03 Understand the purpose and use of assessment in the coaching process to facilitate self-awareness and change. 04 Understand and interpret regulations surrounding the use of assessments in career planning in private practice and within organizations. 05 Demonstrate knowledge of various assessment tools and processes for use in career management. 06 Demonstrate the ability to select and administer assessment instruments for various individuals and groups. 07 Assess characteristics such as attitude, interests, behavior, values, and personality traits. 08 Assess career indecision, work environment preferences, and other work/family issues. 09 Interpret assessment data to help individuals gain clarity on their career goals. 10 Understand how occupational systems are structured and classified and use this information to develop skills in individuals and facilitate career selection. 11 Understand the key attributes and characteristics of typical occupations and how to apply this data to career decision making. 05 ALIGN Identifying, organizing, interpreting, and synthesizing information and resources to assist individuals during the process of researching occupational options, finding employment, and managing career growth. 01 Identify sources of information and connect individuals with data and resources pertinent to occupational choice. 02 Search for education, training, and employment resources to help individuals learn about various occupations, schooling, trends, compensation, and more. 03 Explore the working conditions of various work roles (e.g., inside/outside, hazardous, health). 04 Use technology tools and resources (e.g., presentations, Web sites, instant messaging, cameras) to aid in the research-gathering process, face-to-face coaching sessions, and online coaching sessions. 05 Organize and present information that can be understood by different types of clients based on demographics, ethnicity, and educational abilities.

4 06 Demonstrate how to organize and use various electronic and paper-based resources in the career management process. 07 Learn how to build and categorize a resource list to aid in community outreach. 08 Demonstrate effective information gathering and research strategies and tactics. 09 Describe and demonstrate the steps required to develop a career research plan and how to ensure successful completion of the process. 10 Determine the appropriate level and depth of information required for decision making and differentiate nice-to-know information from need-to-know. 06 TARGET Learn how to plan and implement career change over the life span, assess competencies to identify skills needed for individual and organizational success, and create career plans to build a resilient workforce. 01 Understand and develop competencies to facilitate personal development and organizational growth. 02 Learn how to integrate competency models into the career management process. 03 Articulate the various competency models used by the industry. 04 Explore the hierarchy, classification, and educational and training requirements of various job roles. 05 Explore how trends and work opportunities in various sectors impact the structure of work roles. 06 Define career development plans and alternative approaches to accommodate the needs unique to various diverse populations. 07 Develop career path strategies to increase individual and organizational effectiveness, including training design, budgeting, and project management. 08 Explore learning strategies that are reflective and supportive of career change (e.g., on-the-job training, career ladders, mentors, networking, continuous learning). 09 Evaluate effectiveness of career programs (i.e., career paths) and information to ensure appropriate skills acquisition, professional development, and transition. 10 Understand the concept of professionalism as it relates to appearance, character, and effectiveness (A.C.E.). 07 CREATE Define branding strategies, create career tools, and craft communications to promote and support individuals through a variety of career changes. 01 Explore brand/market attributes that can either enhance or impede the career journey. 02 Help clients understand the importance of conveying effective messages during the transition process. 03 Learn how to create a 30- and 60-second pitch to advance individual career marketability. 04 Prepare résumés, cover letters, and other job search materials. 05 Demonstrate skills to teach individuals how to present themselves in different types of interviews (e.g., panel, phone screen). 06 Demonstrate the ability to design practice interviews, use various interview techniques, and design interventions for areas of improvement. 07 Maximize the leveraging power of the clients network through online communities and use of social media. 08 Understand how to best implement social media networks and tools to help clients effectively brand themselves online and make successful transitions and changes. TalentGuard Inc N. Capital of Texas Highway Ste 303 Austin, TX (512) TalentGuard Inc. pcm.talentguard.com

5 08 HARNESS Planning and executing a successful career transition or job search grounded in measureable goals, proven launch strategies, client readiness, and task alignment. 01 Understand and apply necessary networking protocols to expand clients area of influence. 02 Understand and apply principles of effective compensation and how they impact individual motivation. 03 Understand the process, benefits, and limitations of employer and market segmentation. 04 Use standard criteria to determine the viability of different markets and employers. 05 Interpret job search offers, understand how to facilitate decision making and negotiation during the employment offer process, and understand executive employment agreements, I-9 forms, and relocation. 06 Provide guidance on the use of job search resources, such as electronic mailing lists, job boards, databases, career fairs, and more. 07 Define triggers in the job search process and how to implement responses to mitigate risk. 08 Learn how to effectively manage the job search process to ensure appropriate follow-up. 09 Help individuals implement different work alternatives (e.g., self-employment, contracting, etc). 09 ETHICS AND BENCHMARKS Becoming familiar with standards and ethical practices in the career management field. 01 Monitor legislation and the political environment for proposed laws impacting an individual s career, taking appropriate steps to support them through the process. 02 Develop and utilize metrics to evaluate the effectiveness and achievement of career goals and objectives. 03 Develop and implement corrective measures to help steer programs or individual plans to their intended goals. 04 Understand the importance of being an advocate for the career management profession in one s community and nationwide.