ALGOMA DISTRICT STROKE RESOURCE GUIDE

Transcription

1 Funding for this booklet has been generously donated by: Sault Area Hospital District Stroke Program For information about this guide contact: Sault Area Hospital District Stroke Centre 750 Great Northern Road Sault Ste. Marie, Ontario P6B 0A8 Phone: ext / 5450 Fax: strokeprogram@sah.on.ca St. Mary s River, Sault Ste. Marie LAST REVIEWED: FEBRUARY 2013

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3 Page ABOUT THIS GUIDE NOTES. The following is a list of community agencies that provide direct services or link stroke survivors and caregivers to other community programs that can assist in recovery from stroke. Though the list may not contain all of the community services related to stroke, each of these organizations can direct you to the appropriate resource or information. Note that there may be additional fees for some of these services. Also, where applicable, you will see references made to the Yellow Pages. It is suggested that you check with your insurance carrier to see if you are eligible for additional coverage. If you are a veteran you may also qualify for assistance from Veterans Affairs Canada (see under Financial Resources). Throughout the Guide, you will see recurrent references to the appropriate section of: Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families which was included with this Guide. Unless otherwise stated, services are available throughout the Algoma District. Abbreviations used: BR Blind River EL Elliot Lake HP Hornepayne SSM Sault Ste. Marie TSL Thessalon WW Wawa It is advisable to contact your Northeast Community Care Access Center first when attempting to access community services

4 5 Warning Signs of Stroke ABOUT THIS GUIDE The following is a list of community agencies that provide direct services Headache or link stroke survivors and caregivers Sudden to severe other and community unusual programs headache, that can assist even in recovery if temporary from stroke. Though the list may not contain all of the community services related to stroke, each of these Weakness organizations can direct you to the appropriate resource or information. Note that there Sudden may be loss additional of strength fees or for sudden some of these services. numbness Also, and/or where tingling applicable, of the you face, will arm see references or leg, made even to if the temporary Yellow Pages. It is suggested that you check with your insurance carrier to see if you are eligible for additional coverage. Dizziness Sudden loss of balance, even if temporary and especially if present with any of the other warning signs If you are a veteran you may also qualify for assistance from Veterans Affairs Canada (see under Financial Resources). Vision Trouble Sudden trouble with vision, even if temporary Throughout the Guide, you will see recurrent references to the appropriate section of: Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families which was included Trouble with Speaking this Guide. Sudden difficulty speaking or understanding or sudden confusion, even Unless otherwise stated, services are available throughout the Algoma District. if Abbreviations temporary used: BR Blind River EL Elliot Lake HP Hornepayne SSM Sault Ste. Marie TSL Thessalon WW Wawa If you or someone you know is having any of these signs, CALL or your local emergency number immediately. It is advisable to contact your Northeast Batchewana, Community Searchmont Care Access & other Center areas without first 911 call when OPP attempting to access IF DEAF community call services Page NOTES. See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Section 1.

5 Page 22 NOTES TABLE OF CONTENTS IN-HOME SUPPORT SERVICES North East Community Care Access Centers... 1 OTHER IN-HOME SUPPORT SERVICES... 2 Meal Services... 3 Supportive Devices... 4 Emergency Response Systems... 5 Respite Services HOUSING Supportive Housing... 7 Convalescent Care Beds... 7 Long-Term Care Facilities... 8 TREATMENT RESOURCES Dietician Services... 9 Occupational Therapy Speech Therapy Physiotherapy Stroke Prevention COUNSELLING SERVICES Dementia Services Geriatric Assessment Services. 13 Social Work Services Support Groups / Services EDUCATION RESOURCES... 15

6 Page 21 TABLE OF CONTENTS USEFUL WEBSITES TRANSPORTATION SERVICES Bus Services Taxi Services Additional Transportation Services RECREATION & LEISURE ACTIVITIES Adult Day Programs Exercise Programs Recreation FINANCIAL RESOURCES USEFUL WEBSITES NOTES Alzheimer Society Heart & Stroke Foundation Northeastern Ontario Stroke Network (Copies of this document can be obtained at this site) Ontario s Seniors Secretariat Ministry of Citizenship & Immigration Ontario Stroke Network Sault Ste. Marie Stroke Recovery Network Talk 4 Healing (Counselling for Aboriginal Women)

7 Page 20 Page 1 FINANCIAL RESOURCES It is advisable to contact your NECCAC first when attempting to access community services IN-HOME SUPPORT SERVICES Assistive Devices Program (NECCAC) Canada Pension Plan (CPP) Guaranteed Annual Income System (GAINS) (English) (French) Guaranteed Income Supplement (GIS) Income Security (Involuntary Separation) Old Age Security (OAS) Ontario Disability Support Program Ontario Health Insurance Plan (OHIP) Ontario Works Ontario Trillium Drug Funding Veterans Affairs Canada (VAC) Volunteer Services of United Way (Assist with tax preparation) Ext. 209 with the changes associated with having a stroke. Services may also include financial counseling. NORTH EAST COMMUNITY CARE ACCESS CENTRES (NECCAC) NECCACs provide services funded by the Ontario Ministry of Health and Long Term Care. The NECCAC can help you access the following services: Information and Referral: To assist you in finding community support services in your area. Other services provided to eligible clients: Nursing: Provide nursing services such as health assessment, medication and wound management and teaching. Personal Care/Caregiver Respite: Help with personal hygiene and activities of daily living, e.g., help with bathing. In-home caregiver relief. Stroke Rehabilitation: Services that help you regain independence, e.g., Occupational Therapy, Physiotherapy, Speech Therapy. Information on private rehabilitation services can also be obtained from the yellow pages under Rehabilitation Services. Nurse Practitioner: Provides primary health care to clients 65 years and older who do not have a physician or nurse practitioner and are housebound. Placement Services: Point of entry for access to nursing homes and short term placement for respite. North East Community Care Access Centre (NECCAC): Sault Ste. Marie Branch:

8 Page 2 Page 19 OTHER IN-HOME SUPPORT SERVICES These are agencies, other than the NECCAC that provide all or some of these services: in-home nursing, personal care, caregiver respite and homemaking. For other listings, see Yellow Pages under: Home Health Services and Supplies; Senior Citizens Services and Centre. RECREATION The agencies listed below provide recreational activities that are accessible throughout the Algoma District. You may also want to contact your local Royal Canadian Legion or Church Group. / Program Bayshore Home Health Revera Health Services Indian Friendship Centre Senior Citizens Drop In Centre Steelton Senior Citizen Centre YMCA Adult Program Ontario March of Dimes Canadian Red Cross Community Health Services Canadian Red Cross Maintenance Program (WW) Canadian Red Cross Home Maintenance Program (SSM) Victorian Order of Nurses VON We Care Health Services Inc. (SSM)

9 Page 18 Page 3 RECREATION & LEISURE ACTIVITIES ADULT DAY PROGRAMS The agencies listed below provide supervised and structured group settings and offer activities, care, health counseling, lunch and relief for family caregivers. EXERCISE PROGRAMS North East CCAC (SSM) Adult Day Program F.J. Davey Home ext. 228 Huron Lodge (EL) Ontario March of Dimes On with Life, Creative Minds, & Community Kitchens VON Algoma The agencies listed below provide physical activities that may not be stroke-specific. For Other Resources see Yellow Pages under: Health, Fitness & Exercise Services. MEAL SERVICES The agencies listed below provide in-home delivery of fresh or frozen meals. For other meal providers, see Yellow Pages under: Foods Take Out or contact the NECCAC. Meals on Wheels FJ Davey Home for the Aged (SSM) Trefry Centre Day Away Program Richards Landing ext Algoma Mills to Blind River ext Elliot Lake Cutler to Spanish Red Cross Maintenance Program (WW) Algoma Manor (TSL) ext. 211 Huron Lodge (EL) YMCA Sit & Fit or Aqua Stretch or Strength and Stretch We Care Home Health Services (Home Maintenance & Housekeeping) Delicatessen Style Meals to Order John Rhodes Aqua Fit Establishment Paesano s Market RJ s Food Town

10 Page 4 Page 17 SUPPORTIVE DEVICES The agencies listed below may provide sales, rentals or funding assistance for equipment to assist in daily living such as mobility aids and bath equipment. Your NECCAC Therapist may be able to assist you to obtain supportive devices as well as assist you in obtaining funding. See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Sections 4 and 10. For other listings, see Yellow Pages under: Hospital Equipment; Hearing Aids; Orthopedic Appliances; Wheelchairs Equipment Loans: Many local service clubs have loan cupboards. Examples: Contact your local branch of the Royal Canadian Legion, Elks, Rotary, Lions, Masons, Kinsmen and Independent Order of Odd Fellows, etc. Achieve Health Healthgear Medical & Safety Care + * ADDITIONAL TRANSPORTATION SERVICES The agencies listed below may provide volunteer drivers for rides to medical appointments, banking and grocery shopping. Costs may apply. Accessible Parking Permits (APP) Handi-Bus Blind River (Mon Fri) 24 Hour advanced booking required Ext. 0 Canadian Red Cross Community Bus Red Cross Maintenance Program (WW) Volunteer Services of United Way Wawa Transit Services ext. 240 Motion Specialties Inc + * Shoppers Home Healthcare + * Odd Fellows Temple ((9:30-11:30 a.m.) Ontario March of Dimes Design Ability Program Ontario March of Dimes Vehicle Modification Program Ontario March of Dimes Assistive Devices Program Equipment Rentals * ADP (Assistive Devices Program) Authorized Vendors

11 Page 16 Page 5 TRANSPORTATION SERVICES BUS SERVICES The agencies listed below provide accessible transit services at a reasonable cost. Appointments need to be booked in advance and applications may need to be completed. EMERGENCY RESPONSE SYSTEMS These agencies provide 24-hour emergency assistance through the use of personal alarm systems. Contact the NEACCAC for an updated list or see the Yellow Pages under: Medical Alarms. MEDICAL EMERGENCY CALL Sault Ste. Marie Transit Services (Para Bus) TAXI SERVICES The agencies listed below provide accessible taxi services. For other listings, see Yellow Pages under: Taxis. Algoma Lifeline (in partnership with Sault Area Hospitals) Helpline Blind River District Health Centre (BR, EL) Gateway to Mobility Phillips Lifeline Medical Alert Services

12 Page 6 Page 15 RESPITE SERVICES See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Section 17. The agencies listed below provide caregiver relief either in or out of the home or through other community programs. Contact NECCAC for current listings. The agencies listed below provide housing alternatives for those who are no longer able to manage in their current home environment. EDUCATION RESOURCES See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Section 24. The agencies listed below may provide information regarding stroke recovery, community services and financial services. Bayshore Home Health Collegiate Heights Algoma Diabetes Education and Care Program Brain Injury Association Canadian Diabetes Association Extendicare Van Daele Huron Lodge (EL) Lady Dunn Health Centre (WW) Pathways Red Cross Community Health Service Victorian Order of Nurses (VON) Algoma We Care Home Health Services Group Health Centre - Anticoagulation Clinic Ontario March of Dimes Conductive Education Program Heart and Stroke Foundation Sault Area Hospital District Stroke Centre Talk 4 Healing helpline for Aboriginal women Ext Ext. 5288/

13 Page 14 Page 7 SUPPORT GROUPS / SERVICES The agencies listed below provide support, education and social interaction in a group setting to both stroke survivors and their family members. Alzheimer Society Bereavement Self Help Group Brain Injury Association Caregiver Support Group x7735 CNIB Counselling and Referral Garden River First Nation Health Centre HOUSING SUPPORTIVE HOUSING The agencies listed below provide personal support and homemaking to individuals who reside in specified supportive housing apartment. Contact the NECCAC for current listings. Blind River Health Centre (BR) Huron Lodge (EL) Non-Profit Housing Authority (WW) Ontario Finnish Resthome Association Kotitalo (SSM) NECCAC or Heart and Stroke Foundation Living with Stroke Program x5288/5450 Ontario March of Dimes Life Long Care Indian Friendship Centre Ontario March of Dimes On With Life (Support group of people with acquired brain injuries including stroke) Ontario March of Dimes Stroke Recovery Canada Red Cross Assurance Sault Ste. Marie Stroke Recovery Support Group Ext 7735 Seniors Drop-in Centre Talk 4 Healing helpline for Aboriginal women CONVALESCENT CARE & ASSESS AND RESTORE The agencies listed below provide convalescent and rehabilitation care. Access to these programs is through the North East CCAC ( or ). This service empowers the stroke survivor to return to their own home. Sault Area Hospital Assess and Restore Program Extendicare Van Daele VON Algoma

14 Page 8 Page 13 LONG-TERM CARE FACILITIES Algoma Manor (Thessalon) Extendicare Tendercare (SSM) Extendicare Van Daele (SSM) F J Davey Home for the Aged (SSM) COUNSELLING SERVICES DEMENTIA SERVICES GERIATRIC ASSESSMENT SERVICES The agencies listed below provide assessment and treatment recommendations for the management of dementia. Services may require a physician referral. North East CCAC (SSM) Alzheimer Society Golden Birches Terrace (BR) Algoma Diabetes Education and Care Program Group Health Centre Great Northern Nursing Centre Hornepayne District Health Centre (H/W) Lady Dunn Health Centre (Wawa) Ontario Finnish Resthome Association Mauno Kaihla Koty (SSM) St. Joseph s Manor (EL) Algoma Family Services Canadian Mental Health Association Group Health Centre Helpline Sault Area Hospital Crisis Services SOCIAL WORK SERVICES Seniors Mental Health Services The agencies listed below provide individual or group counseling to stroke survivors and/or their family members. These services are designed to assist in coping NECCAC Group Health Centre Ontario March of Dimes Trauma Program Senior s Mental Health Services

15 Page 12 Page 9 STROKE PREVENTION Programs to assist you in preventing another stroke. See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Section 7. TREATMENT RESOURCES See Heart & Stroke: Let s Talk About Stroke An Information Guide for Survivors and Their Families, Sections 4, 8, and 9. You may be eligible for services through the NECCAC. Please call the NECCAC for an assessment. Alzheimer Society of Sault Ste. Marie and Algoma District Group Health Centre Geriatrics Assessment Centre Heart and Stroke Foundation of Canada Sault Ste. Marie Branch Blood Pressure Monitoring (SSM) (EL) North East CCAC (SSM) Algoma Diabetes Education and Care Program - Group Health Centre Group Health Centre Lady Dunn Regional Health Centre Diabetes Education Nurse Sault Area Hospital District Stroke Program ext. 5288/5450 DIETICIAN SERVICES The agencies listed below provide outpatient dietary services. Seniors Mental Health Services North East CCAC Group Health Centre

16 Page 10 Page 11 OCCUPATIONAL THERAPY The agencies listed below provide outpatient or in-home The agencies listed below provide outpatient or in home therapy to increase independence with activities of daily living. PHYSIOTHERAPY The agencies listed below provide outpatient or in-home therapy to optimize physical recovery following a stroke. For other listings, see Yellow Pages under: Rehabilitation Services. Children s Rehabilitation Centre of Algoma (up to age 18) Children s Rehabilitation Centre of Algoma (up to age 18) North East CCAC (SSM) Sault Area Hospital Outpatient Program SPEECH THERAPY The agencies listed below provide outpatient or in-home therapy to address swallowing, communication and cognitive retraining North East CCAC (SSM) Sault Area Hospital Outpatient Program Additional information available at the agencies listed below. North East CCAC (SSM) Children s Rehabilitation Centre of Algoma (up to age 18) Sault Area Hospital Outpatient Program Group Health Centre Lady Dunn Health Centre Physiotherapy Department Algoma Public Health Heart and Stroke Foundation of Canada Sault Ste. Marie Branch Sault Area Hospital District Stroke Program ext. 5288/5450