Suitable Substrates 4. TECHNICAL DATA. Dimensions and Weights Metric U.S. Equivalent

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1 BISAZZA Vetricolor 10 mm 1. PRODUCT NAME Uses BISAZZA Vetricolor 10 mm Glass Mosaic. 1. Artistic Production (murals [Opus Incertum technique, Mixed techniques, Computerized]) mosaic portraits. 2. MANUFACTURER 2. Decorative Accessories (vanity tops, kitchen counters, BISAZZA S.p.A. inserts in furniture, doors, planters, etc.). Viale Milano 56 Suitable Substrates Alte di Montecchio, Vicenza Italy Concrete, Ceramic Tiles & Stones, Concrete Masonry, Telephone: Cement Backer Boards, Cement Plaster, Exterior Fax: Grade Plywood. Internet: Limitations 1. Not suitable for floors. 3. PRODUCT DESCRIPTION 2. Requires qualified installation personnel. Vetricolor 10 mm is a fusion of silica sand and other components with the addition of coloring oxides. 4. TECHNICAL DATA Dimensions and Weights Metric U.S. Equivalent Size 10 x 10 mm 3 / 8 " x 3 / 8 " Mounting paper face paper face Sheet Dimensions 322 x 322 mm / 16 " x / 16 " Tesserae per Sheet Thickness 3.5 mm 1 / 8 " Joint.73 mm 1 / 32 " Weight 5.96 kg/m lb/ft 2 Quantity per Carton m ft 2 Sheets per Carton INSTALLATION stable. All surfaces must be properly prepared and suitable General Recommendations for installation according to The Tile Council of America (TCA) Please review these instructions before beginning with guidelines. Substrate leveling should be completed before any work, if you have any questions please contact installation of mosaic. Do not attempt to relevel or plumb your dealer or the Bisazza North America Technical surfaces with the mosaic installation process. Department. Follow setting material manufacturers Tools specifications and comply with all applicable building V-notched trowel 1/8" x 1/8", rubber float, glass mosaic cutting codes and recognized industry standards. Work nippers, right angle grinder with a continuous rim diamond should be carried out by a qualified and experienced blade, level, chalk line, sponges and scoring knife. installer. Inspect material before starting the Cutting installation. Shade variation and 5% to 9% chipping Glass mosaic tiles can be cut individually with glass mosaic is inherent in all glass mosaics. Installation cutting nippers. constitutes acceptance. Layout Material Storage If installing a mural, measure and loft mural on a dry surface Boxes should be shipped and stored flat before beginning with installation. In the case of an artistic Surface Preparation mural, follow the mapping schedule provided with the mosaic All surfaces must be sound, clean and dimensionally to ensure the correct placements of numbered sheets.

2 Always layout job to ensure proper pattern, horizontal lines, vertical lines and consistent spacing between sheets. Start by selecting areas that are flat where full sheets can be set (leave cuts and curved surfaces for last), then using the level and the chalk line mark squares that can fit 4 or 9 sheets of mosaic. Curved Surfaces Mosaic will follow most curved surfaces. It is critical to keep the joint spacing consistent between the rows of tiles. 10mm Paper Face Mounted: Curves must have a minimum 15mm/5/8 outside radius and 20mm/7/8 inside radius. Installation (Interiors) Only use Bisazza recommended setting materials. It is for installing glass mosaic, otherwise lighter colors may appear darker. Read and follow adhesive manufacturer's instructions. Material should be mixed to a consistency that holds mosaic sheets in place. Using the flat edge of the trowel, spread mix evenly onto surface in the area of one square (4 or 9 sheets). With the notched edge of the trowel 1/8" x 1/8" square notched comb mortar (note: The use of a larger size notched trowel will result in excess setting material in the grout joints). Do not attempt to cover too large of an area to avoid skinning of setting material. Apply mosaic sheets with the front mounted paper facing the installer. Keep lines on paper running in the same direction. Note: It is critical to keep the joint spacing consistent between rows of mosaic. Embed tile with a seating block or rubber float to ensure adequate adhesion. After completing the next square 4or 9 sheets (20 to 30 minutes later), return to previously set sheets, and with a wet sponge begin to dampen mounting paper. Repeat the dampening process until paper loosens. Starting at a corner, carefully remove wet paper by pulling close and diagonally across the sheet. Make any adjustments to mosaic with a trowel at this time. Repeat process until setting is completed. Allow setting material to cure for 24 hours before grouting. Installation (Exteriors/Wet areas) Only use Bisazza recommended setting materials. Work area should be protected from direct sunlight and extreme heat. If necessary, protect area by tenting with a canopy or tarp. It is strongly recommended to use white setting materials for installing glass mosaic, otherwise lighter colors may appear darker. Read and follow adhesive manufacturer's instructions. Material should be mixed to a consistency that holds mosaic sheets in place. Using the flat edge of the trowel, spread mix evenly onto surface in the area of one square (4 or 9 sheets). With the notched edge of the trowel 1/8" x 1/8" square-notched comb mortar (note: The use of a larger size notched trowel will result in excess setting material in the grout joints). Do not attempt to cover too large of an area to avoid skinning of setting material. Apply mosaic sheets with the front mounted paper facing the installer. Keep lines on paper running in the same direction. Note: It is critical to keep the joint spacing consistent between rows of mosaic. Embed tile with a seating block or rubber float to ensure adequate adhesion. When going from a vertical plane to a horizontal plane that have a radius, it is recommended to install a transition piece of at least two rows of mosaic, otherwise it will be impossible to match both planes. In pools and exterior applications, you may wish to leave front mounted paper on mosaic until setting material has cured for 24 hours. This can provide protection to the setting material from dry, windy and hot conditions that may affect the curing process. Otherwise proceed as follows: after completing the next square 4 or 9 sheets (20 to 30 minutes later), return to previously set sheets, and with a wet sponge begin to dampen mounting paper. Repeat the dampening process until paper loosens. Starting at a corner, carefully remove wet paper by pulling close and diagonally across the sheet. Make any adjustments to mosaic with a trowel at this time. Repeat completed. Allow setting material to cure for 24 hours before grouting. Protect glass mosaic sheets prior to and after installation from direct sunlight and heat. Grouting Use modified grouts (unsanded or epoxy) compatible with the setting materials. The color you choose can dramatically alter the appearance of mosaic installation. For that reason we recommend the use of a complementary grout. Read and follow grout manufacturers instructions. If paper face mounted mosaic were installed, clean tiles thoroughly of any residual glue left from mounting paper. Spread grout with a rubber float in horizontal and vertical directions. Remove excess grout with rubber float in a diagonal direction. Follow grout manufacturers recommended cleaning procedures. 6. CLEANING AND MAINTENANCE After all materials have properly cured, mosaic may be cleaned with a glass cleaner and/or neutral mild detergent and water.

3 7. SAFETY PRECAUTIONS A. Thin-set Always use manufacturer's recommended safety equipment 1. Laticrete 317 Floor N Wall Thin-Set Mortar (white) when working with power or hand tools. Good lighting mixed with Laticrete 3701 Mortar Admix. and adequate ventilation always improve job results. 2. Laticrete 211 Crete Filler Powder (white) mixed with Laticrete 4237 Latex Thin-Set Additive 8. WARRANTY B. Grouts This information is considered general in nature and may 1. Laticrete Tri-Poly Fortified Unsanded Grout mixed not be applicable to specific applications. Bisazza s with Laticrete 1776 Grout Admix Plus. warranty is limited to the following: If the Bisazza 2. Laticrete Tri-Poly Fortified Sanded Grout mixed product is proved to be defective, the exclusive remedy, with Laticrete 1776 Grout Admix Plus. at Bisazza's option, shall be: 1) the repair of the defective 3. Laticrete Latapoxy SP-100 Stainless Grout product, 2) the replacement of the defective product 4. Laticrete SpectraLOCK Grout. with conforming goods, or 3) the repayment of the C. Waterproofing Membrane purchase price. This is Bisazza's sole warranty with 1. Laticrete 9235 Waterproofing Membrane. respect to the product and with respect to these Laticrete International, Inc. installation guidelines. Bisazza shall not otherwise be Telephone: liable for loss or damages, whether direct, indirect, special, incidental or consequential, regardless of the legal theory asserted. BISAZZA MAKES NO OTHER A. Thin-set WARRANTY OF ANY KIND WHATEVER, EXPRESS 1. Mapei Kerabond Premium Floor and Wall Dry-Set OR IMPLIED; AND ALL IMPLIED WARRANTIES OF Mortar Powder (white) mixed with Keralastic Premium MERCHANTABILITY AND FITNESS FOR A Dry-Set Mortar Admix PARTICULAR PURPOSE WHICH EXCEED THE B. Grouts AFORESTATED OBLIGATIONS ARE HEREBY 1. Mapei Keracolor U Unsanded Grout mixed with water. DISCLAIMED BY BISAZZA AND EXCLUDED FROM 2. Mapei Ultracolor (AM) Ultra Premium Sanded Grout THESE INSTALLATION GUIDELINES. mixed with water. 3. Mapei Kerapoxy 100% Solids Epoxy Mortar and Gout. 9. RECOMMENDED SETTING MATERIALS C. Waterproofing Membrane Manufacturers are listed in alphabetical order 1. Mapei PRP 315 Thin Load-Bearing Trowel-Applied waterproofing & Crack Isolation Membrane. B. Grout Mapei Corporation 1. Fill (Epoxy Grout) Technical Assistance: Bisazza SpA Telephone: BISAZZA A. Thin-set 1. TEC Super Flex (white) mixed with water. A. Thin-set 2. TEC Full Set (white) mixed with TEC Xtra Flex 1. Custom Crete Mix Mortar (white) mixed with B. Grouts CustomCrete Latex Mortar Admix 1. TEC AccuColor Unsanded Grout mixed with TEC B. Grouts 869 Acrylic Grout Additive. 1. Polyblend Non-Sanded Tile Grout mixed with water. 2. TEC AccuColor Sanded Grout mixed with TEC Polyblend Sanded Tile Grout mixed with water. Acrylic Grout Additive % Solids Epoxy Grout. 3. TEC 100% Solids Epoxy Mortar and Grout. C. Waterproofing Membrane C. Waterproofing Membrane 1. LevelQuick Waterproofing & Anti-Fracture Membrane. 1. TEC Triple Flex Waterproofing, Crack Isolation Custom Building Products Membrane. Telephone: TEC Specialty Products

4 Telephone: TECHNICAL SERVICES For further information, contact Bisazza North America Technical Department at or visit our website (go to PRODUCTS / Quick search and select TECHNICAL INSTALLATION GUIDELINES). Note: This information is considered general in nature and may not be applicable to specific applications. Follow setting material manufacturer instructions regarding mixing, application and individual project considerations. We reserve the right to make technical changes without notice. Bisazza North America, Inc NW 72 nd Avenue Miami, FL Telephone: Fax: Internet: Bisazza North America New York Showroom 43 Greene Street New York, NY Telephone: Fax: Internet: September/04

5 BISAZZA Le Gemme 10 mm 1. PRODUCT NAME Uses BISAZZA Le Gemme 10 mm Glass Mosaic. 1. Artistic Production (murals [Opus Incertum technique, Mixed techniques, Computerized]) mosaic portraits. 2. MANUFACTURER 2. Decorative Accessories (vanity tops, kitchen counters, BISAZZA S.p.A. inserts in furniture, doors, planters, etc.). Viale Milano 56 Suitable Substrates Alte di Montecchio, Vicenza Italy Concrete, Ceramic Tiles & Stones, Concrete Masonry, Telephone: Cement Backer Boards, Cement Plaster, Exterior Fax: Grade Plywood. Internet: Limitations 1. Not suitable for high traffic floors. 3. PRODUCT DESCRIPTION 2. Requires qualified installation personnel. Le Gemme 10 mm is a fusion of silica sand and other components with the addition of coloring oxides, 4. TECHNICAL DATA Avventurina and Smalti glass. Dimensions and Weights Metric U.S. Equivalent Size 10 x 10 mm 3 / 8 " x 3 / 8 " Mounting paper face paper face Sheet Dimensions 322 x 322 mm / 16 " x / 16 " Tesserae per Sheet Thickness 3.5 mm 1 / 8 " Joint.73 mm 1 / 32 " Weight 5.96 kg/m lb/ft 2 Quantity per Carton m ft 2 Sheets per Carton INSTALLATION stable. All surfaces must be properly prepared and suitable General Recommendations for installation according to The Tile Council of America (TCA) Please review these instructions before beginning with guidelines. Substrate leveling should be completed before any work, if you have any questions please contact installation of mosaic. Do not attempt to relevel or plumb your dealer or the Bisazza North America Technical surfaces with the mosaic installation process. Department. Follow setting material manufacturers Tools specifications and comply with all applicable building V-notched trowel 1/8" x 1/8", rubber float, glass mosaic cutting codes and recognized industry standards. Work nippers, right angle grinder with a continuous rim diamond should be carried out by a qualified and experienced blade, level, chalk line, sponges and scoring knife. installer. Inspect material before starting the Cutting installation. Shade variation and 5% to 9% chipping Glass mosaic tiles can be cut individually with glass mosaic is inherent in all glass mosaics. Installation cutting nippers. constitutes acceptance. Layout Material Storage If installing a mural, measure and loft mural on a dry surface Boxes should be shipped and stored flat before beginning with installation. In the case of an artistic Surface Preparation mural, follow the mapping schedule provided with the mosaic All surfaces must be sound, clean and dimensionally to ensure the correct placements of numbered sheets.

6 Always layout job to ensure proper pattern, horizontal lines, vertical lines and consistent spacing between sheets. Start by selecting areas that are flat where full sheets can be set (leave cuts and curved surfaces for last), then using the level and the chalk line mark squares that can fit 4 or 9 sheets of mosaic. Curved Surfaces Mosaic will follow most curved surfaces. It is critical to keep the joint spacing consistent between the rows of tiles. 10mm Paper Face Mounted: Curves must have a minimum 15mm/5/8 outside radius and 20mm/7/8 inside radius. Installation (Interiors) Only use Bisazza recommended setting materials. It is for installing glass mosaic, otherwise lighter colors may appear darker. Read and follow adhesive manufacturer's instructions. Material should be mixed to a consistency that holds mosaic sheets in place. Using the flat edge of the trowel, spread mix evenly onto surface in the area of one square (4 or 9 sheets). With the notched edge of the trowel 1/8" x 1/8" square notched comb mortar (note: The use of a larger size notched trowel will result in excess setting material in the grout joints). Do not attempt to cover too large of an area to avoid skinning of setting material. Apply mosaic sheets with the front mounted paper facing the installer. Keep lines on paper running in the same direction. Note: It is critical to keep the joint spacing consistent between rows of mosaic. Embed tile with a seating block or rubber float to ensure adequate adhesion. After completing the next square 4or 9 sheets (20 to 30 minutes later), return to previously set sheets, and with a wet sponge begin to dampen mounting paper. Repeat the dampening process until paper loosens. Starting at a corner, carefully remove wet paper by pulling close and diagonally across the sheet. Make any adjustments to mosaic with a trowel at this time. Repeat process until setting is completed. Allow setting material to cure for 24 hours before grouting. Installation (Exteriors/Wet areas) Only use Bisazza recommended setting materials. Work area should be protected from direct sunlight and extreme heat. If necessary, protect area by tenting with a canopy or tarp. It is strongly recommended to use white setting materials for installing glass mosaic, otherwise lighter colors may appear darker. Read and follow adhesive manufacturer's instructions. Material should be mixed to a consistency that holds mosaic sheets in place. Using the flat edge of the trowel, spread mix evenly onto surface in the area of one square (4 or 9 sheets). With the notched edge of the trowel 1/8" x 1/8" square-notched comb mortar (note: The use of a larger size notched trowel will result in excess setting material in the grout joints). Do not attempt to cover too large of an area to avoid skinning of setting material. Apply mosaic sheets with the front mounted paper facing the installer. Keep lines on paper running in the same direction. Note: It is critical to keep the joint spacing consistent between rows of mosaic. Embed tile with a seating block or rubber float to ensure adequate adhesion. When going from a vertical plane to a horizontal plane that have a radius, it is recommended to install a transition piece of at least two rows of mosaic, otherwise it will be impossible to match both planes. In pools and exterior applications, you may wish to leave front mounted paper on mosaic until setting material has cured for 24 hours. This can provide protection to the setting material from dry, windy and hot conditions that may affect the curing process. Otherwise proceed as follows: after completing the next square 4 or 9 sheets (20 to 30 minutes later), return to previously set sheets, and with a wet sponge begin to dampen mounting paper. Repeat the dampening process until paper loosens. Starting at a corner, carefully remove wet paper by pulling close and diagonally across the sheet. Make any adjustments to mosaic with a trowel at this time. Repeat completed. Allow setting material to cure for 24 hours before grouting. Protect glass mosaic sheets prior to and after installation from direct sunlight and heat. Grouting Use modified grouts (unsanded or epoxy) compatible with the setting materials. The color you choose can dramatically alter the appearance of mosaic installation. For that reason we recommend the use of a complementary grout. Read and follow grout manufacturers instructions. If paper face mounted mosaic were installed, clean tiles thoroughly of any residual glue left from mounting paper. Spread grout with a rubber float in horizontal and vertical directions. Remove excess grout with rubber float in a diagonal direction. Follow grout manufacturers recommended cleaning procedures. 6. CLEANING AND MAINTENANCE After all materials have properly cured, mosaic may be cleaned with a glass cleaner and/or neutral mild detergent and water.

7 7. SAFETY PRECAUTIONS A. Thin-set Always use manufacturer's recommended safety equipment 1. Laticrete 317 Floor N Wall Thin-Set Mortar (white) when working with power or hand tools. Good lighting mixed with Laticrete 3701 Mortar Admix. and adequate ventilation always improve job results. 2. Laticrete 211 Crete Filler Powder (white) mixed with Laticrete 4237 Latex Thin-Set Additive 8. WARRANTY B. Grouts This information is considered general in nature and may 1. Laticrete Tri-Poly Fortified Unsanded Grout mixed not be applicable to specific applications. Bisazza s with Laticrete 1776 Grout Admix Plus. warranty is limited to the following: If the Bisazza 2. Laticrete Tri-Poly Fortified Sanded Grout mixed product is proved to be defective, the exclusive remedy, with Laticrete 1776 Grout Admix Plus. at Bisazza's option, shall be: 1) the repair of the defective 3. Laticrete Latapoxy SP-100 Stainless Grout product, 2) the replacement of the defective product 4. Laticrete SpectraLOCK Grout. with conforming goods, or 3) the repayment of the C. Waterproofing Membrane purchase price. This is Bisazza's sole warranty with 1. Laticrete 9235 Waterproofing Membrane. respect to the product and with respect to these Laticrete International, Inc. installation guidelines. Bisazza shall not otherwise be Telephone: liable for loss or damages, whether direct, indirect, special, incidental or consequential, regardless of the legal theory asserted. BISAZZA MAKES NO OTHER A. Thin-set WARRANTY OF ANY KIND WHATEVER, EXPRESS 1. Mapei Kerabond Premium Floor and Wall Dry-Set OR IMPLIED; AND ALL IMPLIED WARRANTIES OF Mortar Powder (white) mixed with Keralastic Premium MERCHANTABILITY AND FITNESS FOR A Dry-Set Mortar Admix PARTICULAR PURPOSE WHICH EXCEED THE B. Grouts AFORESTATED OBLIGATIONS ARE HEREBY 1. Mapei Keracolor U Unsanded Grout mixed with water. DISCLAIMED BY BISAZZA AND EXCLUDED FROM 2. Mapei Ultracolor (AM) Ultra Premium Sanded Grout THESE INSTALLATION GUIDELINES. mixed with water. 3. Mapei Kerapoxy 100% Solids Epoxy Mortar and Gout. 9. RECOMMENDED SETTING MATERIALS C. Waterproofing Membrane Manufacturers are listed in alphabetical order 1. Mapei PRP 315 Thin Load-Bearing Trowel-Applied waterproofing & Crack Isolation Membrane. B. Grout Mapei Corporation 1. Fill (Epoxy Grout) Technical Assistance: Bisazza SpA Telephone: BISAZZA A. Thin-set 1. TEC Super Flex (white) mixed with water. A. Thin-set 2. TEC Full Set (white) mixed with TEC Xtra Flex 1. Custom Crete Mix Mortar (white) mixed with B. Grouts CustomCrete Latex Mortar Admix 1. TEC AccuColor Unsanded Grout mixed with TEC B. Grouts 869 Acrylic Grout Additive. 1. Polyblend Non-Sanded Tile Grout mixed with water. 2. TEC AccuColor Sanded Grout mixed with TEC Polyblend Sanded Tile Grout mixed with water. Acrylic Grout Additive % Solids Epoxy Grout. 3. TEC 100% Solids Epoxy Mortar and Grout. C. Waterproofing Membrane C. Waterproofing Membrane 1. LevelQuick Waterproofing & Anti-Fracture Membrane. 1. TEC Triple Flex Waterproofing, Crack Isolation Custom Building Products Membrane. Telephone: TEC Specialty Products

8 Telephone: TECHNICAL SERVICES For further information, contact Bisazza North America Technical Department at or visit our website (go to PRODUCTS / Quick search and select TECHNICAL INSTALLATION GUIDELINES). Note: This information is considered general in nature and may not be applicable to specific applications. Follow setting material manufacturer instructions regarding mixing, application and individual project considerations. We reserve the right to make technical changes without notice. Bisazza North America, Inc NW 72 nd Avenue Miami, FL Telephone: Fax: Internet: Bisazza North America New York Showroom 43 Greene Street New York, NY Telephone: Fax: Internet: September/04

9 BISAZZA Oro 10, 12 & 20 mm 1. PRODUCT NAME Uses BISAZZA Oro (Gold) Glass Mosaic. 1. Artistic Production (murals [Opus Incertum technique, Mixed techniques, Computerized]) mosaic portraits. 2. MANUFACTURER 2. Decorative Accessories (vanity tops, kitchen counters, BISAZZA S.p.A. inserts in furniture, doors, planters, etc.). Viale Milano Floors (residential and commercial). Alte di Montecchio, Vicenza Italy Walls (swimming pools, fountains, façade, ceilings). Telephone: Suitable Substrates Fax: Concrete, Ceramic Tiles & Stones, Concrete Masonry, Internet: Cement Mortar Beds, Cement Backer Boards, Cement Plaster, Cement Terrazzo, Exterior Grade Plywood. 3. PRODUCT DESCRIPTION Limitations Oro is glass mosaic with gold leaf inserted within, 1. Requires qualified installation personnel. available in both floor (Pavimento) and wall (Rivestimento) versions with a smooth or wavy finish. 4. TECHNICAL DATA Dimensions and Weights 10mm Metric U.S. Equivalent Size 10 x 10 mm 3 / 8 " x 3 / 8 " Mounting paper face paper face Sheet Dimensions 305 x 305 mm 12" x 12" Tesserae per Sheet Thickness mm ~ 3 / 16 " Joint 1.14 mm ~ 1 / 32 " Weight 10 kg/m lb/ft 2 Quantity per Carton 1.86 m 2 20 ft 2 Sheets per Carton Dimensions and Weights 12mm Metric U.S. Equivalent Size 12 x 12 mm 1 / 2 " x 1 / 2 " Mounting paper face paper face Sheet Dimensions 300 x 300 mm / 16 " x / 16 " Tesserae per Sheet Thickness mm ~ 3 / 8 " Joint ~3 mm ~ 1 / 8 " Weight 13 kg/m lb/ft 2 Quantity per Carton.9 m ft 2 Sheets per Carton 10 10

10 Dimensions and Weights 20mm Metric U.S. Equivalent Size 20 x 20 mm 3 / 4 " x 3 / 4 " Mounting paper face paper face Sheet Dimensions 305 x 305 mm 12" x 12" Tesserae per Sheet Thickness mm ~ 3 / 16 " Joint 2.1 mm ~ 3 / 32 " Weight 10 kg/m lb/ft 2 Quantity per Carton 1.86 m 2 20 ft 2 Sheets per Carton INSTALLATION surface before beginning with installation. In the case General Recommendations of an artistic mural, follow the mapping schedule Please review these instructions before beginning with provided with the mosaic to ensure the correct any work, if you have any questions please contact placement of numbered sheets. Always layout job to your dealer or the Bisazza North America Technical ensure proper pattern, horizontal lines, vertical lines Department. Follow setting material manufacturers and consistent spacing between sheets. Start by specifications and comply with all applicable building selecting areas that are flat where full sheets can be set codes and recognized industry standards. Work should (leave cuts and curved surfaces for last), then using the be carried out by a qualified and experienced installer. level and the chalk line mark squares that can fit 4 or Inspect material before starting the installation. 9 sheets of mosaic. Installation constitutes acceptance. Installation (Interiors) Material Storage Only use Bisazza recommended setting materials. It is Boxes should be shipped and stored flat. strongly recommended to use white setting materials for Surface Preparation installing glass mosaic, otherwise lighter colors may appear All surfaces must be sound, clean and dimensionally darker. Read and follow adhesive manufacturer's instructions. stable. All surfaces must be properly prepared and Material should be mixed to a consistency that holds mosaic suitable for installation according to The Tile Council sheets in place. Using the flat edge of the trowel, spread mix of America (TCA) guidelines. Substrate leveling should evenly onto surface in the area of one square (4 or 9 sheets). be completed before installation of mosaic. Do not With the notched edge of the trowel min. 1/8" x 1/8" or attempt to relevel or plumb surfaces with the mosaic Bisazza 3.5 mm (5/32" x 5/32 ) square-notched comb mortar installation process. (note: The use of a larger size notched trowel will result in Tools excess setting material in the grout joints). Do not attempt to Square notched trowel (Bisazza 3.5 mm [5/32" x 5/32"]) cover too large of an area to avoid skinning of setting or min 1/8" x 1/8", rubber trowel, glass mosaic cutting material. Apply mosaic sheets with the front mounted nippers, right angle grinder with a continuous rim paper facing the installer. Keep lines on paper running in diamond blade, level, chalk line, sponges and scoring the same direction. Note: It is critical to keep the joint knife. spacing consistent between rows of mosaic. Embed tile Cutting with a seating block or rubber float to ensure adequate Oro tiles can be cut individually with glass mosaic adhesion. After completing the next square 4 or 9 sheets cutting nippers or full sheets can be dry cut using an (20 to 30 minutes later), return to previously set sheets, and angle grinder with a continuous rim diamond blade. with a wet sponge begin to dampen mounting paper. Repeat Make several passes with the right angle grinder until the dampening process until paper loosens. Starting at a mosaic are completely cut. corner, carefully remove wet paper by pulling close and Layout diagonally across the sheet. Make any adjustments to mosaic If installing a mural, measure and loft mural on a dry with a trowel at this time. Repeat process until setting is completed. Allow setting material to cure for 24 hours before

11 grouting. mounted mosaic were installed, clean tiles thoroughly of any Installation (Exteriors/Wet areas) residual glue left from mounting paper. Spread grout with a Only use Bisazza recommended setting materials. Work rubber float in horizontal and vertical directions. Remove area should be protected from direct sunlight and extreme excess grout with rubber float in a diagonal direction. Follow heat. If necessary, protect area by tenting with a canopy grout manufacturers recommended cleaning procedures. or tarp. It is strongly recommended to use white setting materials for installing glass mosaic, otherwise lighter 6. CLEANING AND MAINTENANCE colors may appear darker. Read and follow adhesive After all materials have properly cured, mosaic may be manufacturer's instructions. Material should be mixed cleaned with a glass cleaner and/or neutral mild detergent to a consistency that holds mosaic sheets in place. and water. Using the flat edge of the trowel, spread mix evenly onto surface in the area of one square (4 or 9 sheets). With 7. SAFETY PRECAUTIONS the notched edge of the trowel min. 1/8" x 1/8" or Bisazza Always use manufacturer's recommended safety equipment 3.5 mm (5/32" x 5/32 ) square-notched comb mortar (note: when working with power or hand tools. Good lighting and The use of a larger size notched trowel will result in excess adequate ventilation always improve job results. setting material in the grout joints). Do not attempt to cover too large of an area to avoid skinning of setting 8. WARRANTY material. Apply mosaic sheets with the front mounted This information is considered general in nature and may not paper facing the installer. Keep lines on paper running be applicable to specific applications. Bisazza's warranty is in the same direction. Note: It is critical to keep the limited to the following: If the Bisazza product is proved to be joint spacing consistent between rows of mosaic. defective, the exclusive remedy, at Bisazza's option, shall be: Embed tile with a seating block or rubber float to 1) the repair of the defective product, 2) the replacement of the ensure adequate adhesion. When going from a vertical defective product with conforming goods, or 3) the repayment plane to a horizontal plane that have a radius, it is of the purchase price. This is Bisazza's sole warranty with recommended to install a transition piece of at least two respect to the product and with respect to these installation rows of mosaic, otherwise it will be impossible to match guidelines. Bisazza shall not otherwise be liable for loss or both planes. In pools and exterior applications, you may damages, whether direct, indirect, special, incidental or wish to leave front mounted paper on mosaic until setting consequential, regardless of the legal theory asserted. material has cured for 24 hours. This can provide BISAZZA MAKES NO OTHER WARRANTY OF ANY KIND protection to the setting material from dry, windy and hot WHATEVER, EXPRESS OR IMPLIED; AND ALL IMPLIED conditions that may affect the curing process. Otherwise WARRANTIES OF MERCHANTABILITY AND FITNESS proceed as follows: after completing the next square 4 or 9 FOR A PARTICULAR PURPOSE WHICH EXCEED THE sheets (20 to 30 minutes later), return to previously set AFORESTATED OBLIGATIONS ARE HEREBY sheets, and with a wet sponge begin to dampen mounting DISCLAIMED BY BISAZZA AND EXCLUDED FROM THESE paper. Repeat the dampening process until paper loosens. INSTALLATION GUIDELINES. Starting at a corner, carefully remove wet paper by pulling close and diagonally across the sheet. Make any 9. RECOMMENDED SETTING MATERIALS adjustments to mosaic with a trowel at this time. Repeat Manufacturers are listed in alphabetical order completed. Allow setting material to cure for 24 hours before grouting. Protect glass mosaic sheets prior to B. Grout and after installation from direct sunlight and heat. 1. Fill (Epoxy Grout) Grouting Bisazza SpA Use modified grouts (unsanded, sanded or epoxy) Telephone: BISAZZA compatible with the setting materials. The color you choose can dramatically alter the appearance of mosaic installation. For that reason we recommend the use of a A. Thin-set complementary color grout. Read and follow grout 1. Custom Crete Mix Mortar (white) mixed with manufacturers instructions. If paper face mounted CustomCrete Latex Mortar Admix

12 B. Grouts B. Grouts 1. Polyblend Non-Sanded Tile Grout mixed with water. 1. TEC AccuColor Unsanded Grout mixed with TEC Polyblend Sanded Tile Grout mixed with water. Acrylic Grout Additive % Solids Epoxy Grout. 2. TEC AccuColor Sanded Grout mixed with TEC 869 C. Waterproofing Membrane Acrylic Grout Additive. 1. LevelQuick Waterproofing & Anti-Fracture Membrane. 3. TEC 100% Solids Epoxy Mortar and Grout. Custom Building Products C. Waterproofing Membrane Telephone: TEC Triple Flex Waterproofing, Crack Isolation Membrane. TEC Specialty Products A. Thin-set Telephone: Laticrete 317 Floor N Wall Thin-Set Mortar (white) mixed with Laticrete 3701 Mortar Admix. 2. Laticrete 211 Crete Filler Powder (white) mixed with 10. TECHNICAL SERVICES Laticrete 4237 Latex Thin-Set Additive For further information, contact Bisazza North America B. Grouts Technical Department at or visit our website 1. Laticrete Tri-Poly Fortified Unsanded Grout mixed (go to PRODUCTS / Quick search with Laticrete 1776 Grout Admix Plus. and select TECHNICAL INSTALLATION GUIDELINES). 2. Laticrete Tri-Poly Fortified Sanded Grout mixed with Laticrete 1776 Grout Admix Plus. Note: This information is considered general in nature and 3. Laticrete Latapoxy SP-100 Stainless Grout may not be applicable to specific applications. Follow setting 4. Laticrete SpectraLOCK Grout. material manufacturer instructions regarding mixing, C. Waterproofing Membrane application and individual project considerations. We reserve 1. Laticrete 9235 Waterproofing Membrane. the right to make technical changes without notice. Laticrete International, Inc. Telephone: Bisazza North America, Inc NW 72 nd Avenue Miami, FL A. Thin-set Telephone: Mapei Kerabond Premium Floor and Wall Dry-Set Fax: Mortar Powder (white) mixed with Keralastic Premium Internet: Dry-Set Mortar Admix B. Grouts Bisazza North America New York Showroom 1. Mapei Keracolor U Unsanded Grout mixed with water. 43 Greene Street 2. Mapei Ultracolor (AM) Ultra Premium Sanded Grout New York, NY mixed with water. Telephone: Mapei Kerapoxy 100% Solids Epoxy Mortar and Gout. Fax: C. Waterproofing Membrane Internet: 1. Mapei PRP 315 Thin Load-Bearing Trowel-Applied waterproofing & Crack Isolation Membrane. Mapei Corporation Technical Assistance: A. Thin-set 1. TEC Super Flex (white) mixed with water. 2. TEC Full Set (white) mixed with TEC Xtra Flex September/04

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