The ULTIMATE GUIDE. to Buying a Firewall
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1 The ULTIMATE GUIDE to Buying a Firewall 1
2 For many businesses, the prospect of purchasing a firewall may seem like a pointless exercise. Smaller companies often believe they are an unlikely target for hackers and malicious software due to their size, while large corporations can assume they are already protected. Both of these assumptions are, of course, incorrect. If you re looking to replace an existing network firewall, you ll need to consider whether the aim is to consolidate everything into a unified solution or add next-generation features before making your purchase. There are lots of other considerations too. Part 1: Introduction Image: Cisco ASA 5505 Security Appliance In this guide, we ll take a closer look at firewalls, answering any questions you may have about this important purchase. 2
3 WHAT IS A FIREWALL? Let s start with the basics. A firewall is a software or hardware device that checks information coming from the internet or through a network and either blocks it or allows it to pass through to a computer. Depending on its settings, a firewall can help to prevent hackers or malicious software from gaining access to a computer through a network. Part 2: Firewall Basics Image: HP HP TippingPoint S1050F Next Generation Firewall On top of this, a firewall can also help to stop a computer from sending malicious software to other computers. When choosing your next firewall, there are several important factors to consider. We have outlined these below in more detail. Firewall or Anti-Virus? It is important for businesses to be aware that a firewall is not the same thing as an antivirus program. So, in order to protect a computer, it is necessary to have both a firewall and an antivirus and anti-malware program. 3
4 PERFORMANCE One of the first points of comparison for businesses of all sizes when it comes to choosing a firewall, or any other piece of IT equipment for that matter, is performance. Whether you are a smaller company looking for a unified solution, or a large corporation on the search for the most innovative firewall features, you need to ensure the solution you pick will deliver exactly what you need. Part 3: Digging Deeper Image: Juniper SRX300 Series Firewall Very often, vendors offer sizing guidelines that provide a muchneeded helping hand during the selection process. However, it is always recommended that you also think about your individual infrastructure, rather than comparing yourself to another enterprise. To do this, take some time to see how your users work, their typical usage patterns, which applications they use and the servers you need to protect. Also, consider the specific features of a firewall that you are likely to have switched on on a daily basis. Try not to depend too heavily on any kind of online sizing tool, as this can create confusion. One vendor may say you require 1 Mbps while the next says you require somewhere over 20 Mbps, so ensure you do your own research instead. Choosing the wrong size can lead to performance problems further down the line, whereas oversizing may stretch your budget more than you need to. The performance of a firewall is also influenced by the architecture utilised in any hardware appliance, and how the software and hardware work together. While an appliance with applicationspecific integrated circuit (ASICs) chips can produce good throughput results for a specific purpose, it places limits on the potential for upgradeability and can sometimes require the appliance to be connected in a particular way. It is also worth noting that performance numbers for ASICs hardware differ greatly from virtual installations from the same vendor. 4
5 Tests performed by a third party give a more accurate picture of the actual throughput you could see in your working environment. However, it is best to be aware that there are a number of factors that could influence test results. These include: The architecture used in the hardware The number of ports on an appliance The type of traffic measured - is it bi-directional or uni-directional? How comparable the tests are (ie. proxy-based antivirus vs. flow-based) DEPLOYMENT OPTIONS Many vendors offer value in the shape of deployment flexibility such as software, hardware, virtual environment or cloudbased. If you were to choose a software and virtual installation, it is important to check if it will run on any dedicated Intel X86- compatible hardware, or if it requires purpose-built hardware components. Generally, you will enjoy greater flexibility with standard hardware, which can then be easily upgraded. Also, depending on the architecture used by a vendor, you may see considerable contrasts in performance between the firewall appliance a vendor offers and a virtual installation from the same vendor on standard hardware. On the other hand, you may choose to deploy your network security in the cloud, which can be done using Amazon Web Services or a data center of your choice. Not all vendors offer deployment options, and therefore it is essential to check before you make your purchase. 5
6 EASE OF USE If you have grown accustomed to configuring your firewall using a command line interface, a security gateway product with a simple looking GUI could be an attractive option in terms of usability. In the past few years, network security has come on leaps and bounds, and vendors are increasingly learning that those products that are easier to use are also likely to be the most effective. While advanced features may seem like an attractive prospect, they are of little value if they are too complicated to actually use. The user interface of any firewall solution will need clearly defined workflows to avoid you having to repeat configuration steps for different modules of the product. Also, with today s distributed workforces, the requirement to do any installation on the end user clients is not a feasible prospect for many organisations. For example, a firewall offering full transparent mode without having to configure proxies or set up NAT rules can save any IT administrator a lot of time. In the same vein, setup for users in the office should be equally simple for any staff you have working remotely. Web filtering rules, for example, need to protect users outside the realms of the corporate network. In order to support the different devices your users have, authentication should provide the best, most seamless user experience. It is important to consider: How quickly you get to the information you need to troubleshoot user problems, for instance, on blocked websites How easy it is to update the solution How long it takes to do the most common tasks, such as create web filtering policies Whether the dashboard view can be tailored to suit your own preferences 6
7 SECURITY FEATURES If you are looking to consolidate your existing infrastructure into one single solution, it is likely you will be looking for something with similar features to those you are used to. If you are considering a unified threat management (UTM) solution for the protection of s, do not forfeit additional benefits such as encryption, anti-spam and data loss prevention. Part 4: Security, Protection & Reporting Image: Watchguard XTM 8 Series Firewall If a vendor you have been looking at does not offer comparable features to your gateway, then it may not be worth considering them at all - and the same applies to web protection. A unified solution should offer equivalent features to a web security gateway. Even if you don t use every feature your chosen security product offers, you still have the functionality you require to support and enable your business operations. Should you be looking to replace a retired product - such as Microsoft Forefront Threat Management Gateway (TMG) - you can find a UTM with superior features to your end-of-life solution. If your TMG replacement can also provide network, web and protection, you can save money and administrative effort. While the majority of vendors can offer almost all of the features, they can often only do so with multiple appliances or security solutions. Also, many vendors do not offer the full breadth of features on all appliances. Therefore, for smaller businesses with a limited number of users, it is best to purchase a solution that isn t over-dimensioned for your purpose just to get the features you require. 7
8 PROTECTION When selecting your firewall solution, you need to look at the quality of protection. Third-party endorsements can provide a great idea of which vendors provide the best protection from various threats. REPORTING Reporting offers visibility into what is happening within your network, which allows you to make informed decisions to support your business. In cases where a large amount of bandwidth is being used by one specific application, it could slow down other operations. However, with accurate reporting in place, you are provided with visibility into any infections on your system. It is important to have real-time data to make ad-hoc decisions, and to ensure you are providing the quality of service your users need. Reporting on web usage in real-time allows you to change your solution dynamically, removing bottlenecks caused by particular usage patterns. You can also free up resources for certain departments in the event that certain peaks are expected. Solutions that only offer reports in set intervals are not adequate for some organisations, so this is worth keeping in mind. On top of this, businesses may also want to access historical data to make more informed decisions about the optimal setup, or to analyse particular incidents. Any reporting module should be adaptable to your needs, and give you the data you want at a time that is convenient for you. Consolidated reports, which span multiple features, can be beneficial in some instances. Not all cyber attacks are necessarily just from one designated source, so having a single view - for example for command and control - can allow you to eradicate any problems quickly. If you are worried about the effect that reporting can have on your business performance, consider a solution with an integrated solidstate drive, rather than a conventional spinning disk. Having no moving parts not only makes them robust, but also faster and with minimum impact on your solution performance, even for complex reporting. 8
9 EVALUATING SECURITY CAPABILITIES In this section of the buying guide, we will look in depth at the different security features available. Here, you can gain a better picture of the capabilities that are important to you. Network protection Your network security product should provide a solid security foundation, even before the addition of network protection subscriptions. Part 5: Evaluating Security Capabilities Image: Barracuda NG Firewall F300 At the most basic level, it should offer the following: IPS Static routing DNS proxy services DHCP server options NTP functionality Stateful firewall Network address translation Basic remote access VPN Local user authentication Local logging and daily reports Basic management functionality 9
10 Web protection It is likely that you will need web protection that allows you to apply terms and conditions to the manner in which users spend their time online. Web protection also stops spyware and viruses before they can enter the network. Detailed reports will show you how effective your policy is, allowing you to make adjustments as necessary. The following features are recommended: URL filtering - controls employee web usage to keep inappropriate content off the network Spyware protection - prevents malicious software from downloading onto computers within the network, consuming bandwidth and sending sensitive data out of the network Antivirus scanning - scans content before it enters the network to prevent viruses HTTPS scanning - provides visibility to how employees are using the web, and controls which applications they can use Interactive web reporting - provides flexible reporting capabilities to allow administrators to build their own reports 10
11 protection The protection of s against spam and viruses is one that is particularly important. Unfortunately, this type of security threat continues to evolve, making protection an ongoing issue. Businesses require protection to ensure that common problems like spam and the leaking of confidential information do not affect the business. Capabilities to look for include: Anti-spam - stops spam and other unwanted s from being delivered to inboxes within the network Antivirus scanning - scans for malicious content at the gateway to stop viruses and other malware from infecting computers encryption - renders illegal to prevent spies and other unintended incidents from obtaining confidential information Data Loss Prevention - prevents sensitive data from being sent by , whether intentionally or not User portal - gives employees control over their , including spam quarantine and message activity 11
12 Webserver protection Webserver protection stops cyber criminals from stealing information such as credit card details and personal health data. Having this should help businesses to achieve regulatory compliance when a web application firewall is required. A web application firewall scans activity and identifies attempts to exploit web applications to prevent network probes and attacks. Capabilities to look for include: Form hardening - inspects and validates information submitted by visitors through website forms. It prevents invalid data from damaging your server as it is processed Reverse proxy authentication - provides exploit free authentication for users by integrating with backend DMZ services Antivirus scanning - scans and blocks harmful content at the gateway to stop viruses from infecting computers URL hardening - prevents your website visitors from accessing content they are not allowed to see Cookie protection - protects from tampering the cookies given to website visitors 12
13 Wireless protection Wireless networks need the same security policies and protection as the main corporate network. They can be operated by network administrators as two separate networks. Wireless protection from your network security vendor should alleviate the issue of enforcing consistent security policies across your organisation. For this reason, make sure your wireless protection extends your network security features to your wireless networks. This solution should provide a way for you to centrally manage the wireless network. Capabilities to look for include: Plug-and-play deployment - provides fast and simple setup Central management - simplifies management of the wireless network by centralising configuration, logging and troubleshooting within a single console Integrated security - provides instant protection to all wireless clients WPA/WPA 2 encryption options - enterprise-level encryption that prevents data loss and theft by rendering data illegible to unauthorised recipients Guest internet access - protects wireless zones, each with different authentication and privacy settings. Enables and supports wireless hotspots Detailed reporting - provides information about connected wireless clients and network usage 13
14 Endpoint protection In order to ensure your network stays secure, there needs to be some endpoint protection in place to check connecting devices for current updates and security policies. This protection needs to protect company-owned devices on and off the network. You can reduce management effort, and also save money, by integrating your endpoints directly into your network security appliance. This will also help to achieve regulatory compliance when different antivirus engines are running at the gateway and on the endpoint. Capabilities to look for include: Ease of deployment - gives the organisation the ability to easily deploy and manage endpoint clients to prevent malware and data loss Antivirus scanning - scans the endpoint for viruses and other malware Device control - Allows the organisation to prevent the use of modems, Bluetooth, USB ports, CD/DVD drives, etc. Real-time reporting - provides visibility into endpoints with up-to-date statistics Support for remote workers - provides the same protection for workers whether on or off the corporate network 14
15 CONCLUSION The decision to purchase a new firewall is a big one, and should not be treated lightly. There is an awful lot to consider, but it is vital that you also think about your future business needs, as well as those in the here and now. At King of Servers, we are always happy to help, and will gladly provide support and advice at every stage during the purchase process. So whether you are currently in research mode, or looking to buy a product, get in touch with us to discuss your options. Contact us by calling or visit our website where you can fill out an online enquiry form, or use the Live Chat function 15
16 Contact Details: Social Media: 16
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