11825 SW 117 Place Miami, Florida * ( C ) PROFESSIONAL SUMMARY

Transcription

1 Abbe Bendell, RN, BSN,MBA SW 117 Place Miami, Florida * ( C ) PROFESSIONAL SUMMARY I am an experienced healthcare professional specializing inoverall operations, the international marketplace, the domestic marketplace, quality management, case management, disease management, and utilization management. With over 30 years of healthcare experience, I have designed/developed, implemented, managed, and evaluated both payor and provider healthcare programs and models. In addition, I provide services in the areas of International Program Operations; Disaster Management and Mass Casualty Management; Patient Safety; Case Management Services and Training; Disease Management; and Protocol Development (Clinical and Administrative). SELECTED ACCOMPLISHMENTS Responsible for the design, implementation, and management of the Operations of a new International Program in a large academic medical center in South Florida - leading the program to annual double digit growth to gross revenue of $98.1 million in 4 years Responsible for International Marketing for a large International Program in an academic Medical Center Responsible for the business operations of a $10 million business Responsible for the design, implementation, and management of a hospital/health system based clinical program for the specialized needs of 2 cruise lines Responsible for obtaining the designation of an academic medical center as a regional hub for 10 international assistance/insurance companies Responsible for redesigning and integration of the Case Management, Utilization Management, and Social Work Departments in a large academic medical center Responsible for redesigning the Quality Program for a large academic health system Responsible for introducing Patient Safety into a Health System Completed a Fellowship in Quality with the National Association of Public Hospitals Designed and developed a Case Management Foster Care Initiative for Miami-Dade and Monroe Counties Focusing on children within the Medicaid System after a reform in child protective services

2 Directed the Medical Foster Care Program for Miami-Dade County Served as the External Consultant for Case Management for the National Healthcare Group of Singapore for 6 years Served as an advisor in the development of the Florida: A Healthy State Program - a Medicaid Disease Management Program. Managed the largest safety net hospital Florida: A Healthy State disease management site Co-developed and implemented the Disease Management Programs for a Provider Service Network and managed the program for a major block of members Developed and managed a self insurance plan for housestaff at a large academic medical center Developed a utilization management program for a local HMO Nationally and Internationally recognized author and speaker on healthcare issues KEY POSITIONS Vice President, International Services Broward Health 2012-current Senior Health Care Consultant Phoenix Healthcare Associates 2011 & KCI Partners, LLC Senior Vice President for Operations Foundation Health Services/ Jackson International Vice President of Care Management, Jackson Health System Quality and Patient Safety External Consultant National Healthcare Group Of Singapore Director of Clinical Resource Management Jackson Health System Director of Disease Management Jackson Health System Plan Administrator JMH Quality Care Assistant Director of Nursing, Women s Jackson Memorial Hospital Health Professional Activities Member, KePRO Statewide Advisory Committee

3 Member, Board of Directors, Florida Perinatal Association Nurses Association of the American College of Obstetricians and Gynecologists: and AWHONN Member, Program Committee OB/Neonatal Case Management Conference Chairman, District IV Conference Chairman, National Committee on Finance Chairman, District IV Conference Finance Committee Editorial Board Member, JOGNN District IV Secretary/Treasurer Chairman, Seventh National Meeting Program Committee Member, Editorial Board JOGNN Member, National Nominating Committee Member, Sixth National Meeting Program Committee Member, Fifth National Meeting Program Committee Florida Section Chairman Member, National Committee on Finance Florida Section Secretary/Treasurer Florida Section Education Coordinator DadeCounty Chapter Coordinator Florida Regional Perinatal Nurses Association Member, Dade County Health Task Force Member, CPR Committee, Alachua County 1980 PROFESSIONAL ASSOCIATIONS Case Management Society of America 1994 to present

4 American Nurses Association 2005 to present Association of Women s Health, Obstetric, And Neonatal Nurses Nurses Association of American College Of Obstetricians and Gynecologists South Florida Organization of Nurse Executives South Florida Perinatal Network Florida Regional Perinatal Nurses Association Florida Perinatal Association South Florida Nursing Administrator s Association PROFESSIONAL CERTIFICATIONS Certified Professional in Utilization Review Certified Case Manager 1997 to present FACULTY APPOINTMENTS NAACOG Continuing Education Course Perinatal Bereavement American Healthcare Institute Nursing Financial Management, AIDS in Women s Healthcare; Managing the Modern Obstetrical Unit Nursing Unlimited Introduction to Case Management Barry University Case Management, Nursing Administration American Heart Association Instructor Trainer

5 RECENT PRESENTATIONS Achieving Payor Savings through Medical Excellence May 2007 And Proactive Case Management ; IRM Annual Reinsurance Conference, Miami, Florida Cost Effective Management of Chronic Disease and July 2007 Population Management ; 1 st East Caribbean Health Conference, Nevis The Collaborative Approach to Working With Cruise Lines August 2007 And Medical Transfers ; Carnival Medical Conference, Miami, Florida Cost Containment of Travel Emergency Care Through October 2007 Collaboration with Payers ; International Travel Insurance Conference, Venice, Italy The Role of Effective Disease Management and Utilization Control December 2007 Measures in Cost Containment ;CCAA 2 nd Annual Conference for Policy Makers, Miami, Florida Is Your Hospital Prepared for Medical Tourism ; American Hospital April 2008 Management s 5 th Annual Investment and Healthcare Conference, Panama City, Panama Current Advances in the Care of Complex Cases Trauma, October 2008 Critical Care, Transplants, and Burns ; Canadian Medical Network Conference, Port of Spain,Trinidad Trauma in Maritime Vessels ; Health Systems International October 2008 Maritime Advisory Forum, Miami, Florida Mass Casualty Event from a Cruise Ship Tour ; International November 2008 Travel Insurance Conference, Budapest, Hungary Trauma and Critical Care at the Southernmost Trauma Center ; May 2009 International Assistance Group Medical Directors Meeting, London, England

6 Medical Tourism: Inbound and Outbound Continuity August 2009 Of Care ; American Hospital Management s 6 th Annual Meeting, Antigua What is Medical Tourism? ; Caribbean Hotel and Resort February 2010 Investment Summit, Miami, Florida Unique Challenges in the Case Management of International March 2010 Patients in the US Healthcare System: the Good, the Bad, and the Complex ; THIA, Boca Raton, Florida Case Managing the International Patient ; Jackson Health System, August 2010 Miami, Florida Administrative Management of Disasters and Administrative October 2010 Aspects of International Transfers ; ACHPE, Quaquil, Ecuador PUBLICATIONS Featured Article, JOGNN AIDS in Pregnancy March/April 1986 Co-authored a Chapter Cesarian Section 1986,1993 W.B. Saunders, High Risk Pregnancy: A Team Approach Featured Article, NAACOG s Clinical Issues In Perinatal and Women s Health; Approach to Care: 1990 Psychosocial Support Featured Article, NAACOG s High Risk Intrapartum Care; 1991 HIV Infection Featured Article, NAACOG Update Series; Business Skills for the 1993 New Nurse Manager Featured Article, Nursing Administration Quarterly; Case Managing- Spring 1998 Care Managing-Disease Prevention=New Efficiencies and Improved Outcomes of Care Featured Article, Aspen Nurse Executive Resource Manual; 2001 Critical Pathways/Protocols Featured Article, JOGNN; Healthcare in the 1990 s: Changes in Health March/April 1997 Care Delivery Models for Survival Featured Article, Inside Case Management; A Successful Diabetes May 2001 Clinical Pathway Program

7 EDUCATION University of Maryland School of Nursing BSN University of Miami School of Business MBA