Nasuni Filer Initial Configuration Guide

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1 Nasuni Filer Initial Configuration Guide Version 7.7 December 2016 Last modified: December 13, Nasuni Corporation All Rights Reserved

2 Document Information Nasuni Filer Initial Configuration Guide Version 7.7 December 2016 Copyright Copyright by Nasuni Corporation. All rights reserved. Information in this document is subject to change without notice and does not represent a commitment on the part of Nasuni. The software described in this document is furnished under a license agreement. The software may be used only in accordance with the terms of the license agreement. It is against the law to copy the software on any medium. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express written permission of Nasuni Corporation. Notice Although Nasuni Corporation has attempted to ensure the accuracy of the content of this manual, it is possible that this document may contain technical inaccuracies, and typographical or other errors. Nasuni assumes no liability for any error in this publication, and for damages, whether direct, indirect, incidental, consequential or otherwise, that may result from such error, including, but not limited to loss of data or profits. Nasuni provides this publication as is without warranty of any kind, either express or implied, including, but not limited to implied warranties of merchantability or fitness for a particular purpose. Trademarks NASUNI, UNIFS, and the ovals logo are Nasuni trademarks and service marks. All other names, brands and products are the property of their respective owners. Contacting Nasuni Corporation Nasuni Corporation 313 Speen Street Natick, MA Telephone: Sales: Fax: info@nasuni.com Technical Support Telephone: NASUNI ( ) support@nasuni.com Technical support is available 24/7/365 for full production clients.

3 Contents Preface Audience What s in this Book Text Conventions Product Documentation Electronic Publications Recent Changes to this Document Chapter 1: Configuring the Nasuni Filer Overview In this chapter Nasuni NAS Nasuni Filer Nasuni Management Console Key Terms Nasuni Filer Specifications General Specifications Supported Web Browsers Supported Windows Operating Systems Supported Mac OS X Operating Systems Supported Virtualization Platforms Virtual Machine Recommendations Initial, Recommended, and Minimum Memory Maximum Cache Size by Virtual Platform Maximum CPU Cores by Virtual Platform Maximum RAM by Virtual Platform Connecting with the Nasuni Filer SSL Security Certificate Example using Mozilla Firefox Example using Google Chrome Example using Microsoft Internet Explorer Network Settings Traffic Groups Configure Network Settings Nasuni Filer Initial Configuration Guide 7.7 3

4 Setting Up Your Nasuni Filer Nasuni Filer Home Page Chapter 2: Accessing Volumes Overview Folder and File Access Permissions in Windows Mapping a Windows Network Drive to a CIFS Share Accessing an iscsi Volume in Windows Disconnecting from the iscsi volume Accessing data using the FTP protocol Mounting a CIFS Share in Linux or UNIX Defining NFS datastores using VMware client Mounting an NFS Export in Linux or UNIX Web Access Nasuni Mobile Access Nasuni Desktop Client Installation Configuration Preferences Nasuni Desktop Client controls Using files or folders from the Nasuni Filer Adding files or folders to the Nasuni Filer Appendix A: IP Address Configuration Overview Using console commands Changing network device and system parameters Changing static IP address and other network parameters Enabling DHCP Networking Viewing the MAC Address for the Nasuni Filer Hardware Appliance Appendix B: Moving a VM to Another Host Overview Procedure Appendix C: Nasuni Terms of Service and License Agreement Nasuni Corporation Index Nasuni Filer Initial Configuration Guide 7.7 4

5 Preface Audience This guide is intended for the IT administrator or person responsible for configuring and deploying the Nasuni Filer on a corporate network, after the initial installation of the hardware appliance or virtual machine. To set up a Nasuni Filer hardware appliance, see the Hardware Getting Started Guide for the specific hardware appliance. To set up a Nasuni Filer on the Microsoft Azure or Amazon EC2 cloud platforms, see the Virtualization Getting Started Guide for the specific platform. For installation instructions for a virtual machine platform, see the Nasuni Filer Virtualization Getting Started Guide. See Product Documentation on page 7. What s in this Book This guide contains the following chapters: Chapter 1, Configuring the Nasuni Filer, on page 10 explains how to continue the installation of the Nasuni Filer on your network using a supported platform. Chapter 2, Accessing Volumes, on page 41 explains how to start using the Nasuni Filer to access CIFS shares, NFS exports, FTP directories, and iscsi volumes. Appendix A, IP Address Configuration, on page 76 explains how to change the IP address at the console. Appendix C, Nasuni Terms of Service and License Agreement, on page 92 provides the Web URL for accessing the Nasuni Filer end user license agreement. Nasuni Filer Initial Configuration Guide 7.7 5

6 Preface What s in this Book Text Conventions The following text conventions are used in this document: Convention Description 1. Number Used to indicate a step in a task. Bullet Bold Italics Underline Monospace Used for items in a list without any particular order. Used to give emphasis to a word. Also used for named graphical elements. Used to represent options or parameters. Used for hyperlinks, such as links to Web sites. Used to indicate pathnames, filenames, folder names, typed information, and code. Nasuni Filer Initial Configuration Guide 7.7 6

7 Product Documentation Electronic Publications Extensive documentation is available for all aspects of installing, configuring, and operating the Nasuni Filer. The latest version of each of the following documents is available in PDF format at Hardware Getting Started Guide: For setting up the Nasuni Filer on the Nasuni Filer hardware appliance. To download this guide for the NF-60, visit: To download this guide for the NF-200, visit: To download this guide for the NF-400, visit: To download this guide for the NF-440, visit: To download this guide for the NF-600, visit: Virtualization Getting Started Guide: For installing the Nasuni Filer on a virtual machine within a corporate network. To download this guide, visit: Virtualization Getting Started Guide for Azure: For installing the Nasuni Filer on the Microsoft Azure cloud virtual machine. To download this guide, visit: Virtualization Getting Started Guide for EC2: For installing the Nasuni Filer on the Amazon EC2 cloud virtual machine. To download this guide, visit: Nasuni Filer Initial Configuration Guide 7.7 7

8 Product Documentation Electronic Publications Initial Configuration Guide: For configuring and deploying the Nasuni Filer after the initial installation on the hardware appliance or virtual machine. To download this guide, visit: Administration Guide: For managing unified storage using the Nasuni Filer. To download this guide, visit: Nasuni Management Console Guide: For managing multiple Nasuni Filers. To download this guide, visit: Nasuni Management Console Quick Start Guide: To quickly get started using the Nasuni Management Console to manage multiple Nasuni Filers. To download this guide, visit: Using Multiple Protocols: Discusses scenarios requiring particular access to data, and how different combinations of protocols can help provide the access that clients need. To download this guide, visit: Third-Party Licensing Guide: Listing of third-party software used in the Nasuni Filer. To download this guide, visit: Nasuni Filer Initial Configuration Guide 7.7 8

9 Recent Changes to this Document Recent changes to this document include the following: Topic Section or Step Page Initial, Recommended, and Minimum Memory Initial, Recommended, and Minimum Memory page 16 Nasuni Filer Initial Configuration Guide 9

10 Chapter 1: Configuring the Nasuni Filer Overview This chapter explains how to configure the Nasuni Filer on your network. Before following the steps in this chapter, ensure that the Nasuni Filer has been set up by an IT specialist. To set up a Nasuni Filer hardware appliance, see the Hardware Getting Started Guide for the specific hardware appliance. To set up a Nasuni Filer on the Microsoft Azure or Amazon EC2 cloud platforms, see the Virtualization Getting Started Guide for the specific platform. For installation instructions for a virtual machine platform, see the Nasuni Filer Virtualization Getting Started Guide. See Product Documentation on page 7. Before you begin, you should have the initial IP address of your Nasuni Filer from either the hardware appliance or virtual machine installation. In this chapter Nasuni NAS on page 11 Key Terms on page 12 Nasuni Filer Specifications on page 13 SSL Security Certificate on page 20 Network Settings on page 24 Setting Up Your Nasuni Filer on page 36 Nasuni Filer Initial Configuration Guide

11 Configuring the Nasuni Filer Nasuni NAS Nasuni NAS Nasuni delivers an advanced storage solution using a cloud infrastructure. The core technology is a next-generation storage controller the Nasuni Filer that offers the security and performance of traditional storage, while adding unlimited scalability, automatic offsite protection, and global multi-site access to files. The Nasuni system is managed through a single, small-footprint point of control within the enterprise s data center. The Nasuni Filer is an on-premises storage device supporting NFS, CIFS, FTP/SFTP, iscsi, and HTTP/ REST protocols. The Nasuni Filer is fully integrated with Active Directory, LDAP, Distributed File System (DFS), and Windows Previous Versions. It includes a high-performance cache and takes periodic snapshots that enable file-level restores. Its reach and capacity far exceed those of a traditional controller, however, because it does not rely only on memory and local disk to manage its data: it has the entire capacity of the cloud at its disposal. All data is deduplicated, compressed, and encrypted before storage. Several choices are available for the back-end cloud storage component, including the following: Nasuni s integrated service, which includes a Nasuni-managed Microsoft Azure account. Your own public cloud service from Microsoft Azure Blob Storage or Amazon AWS S3. Private cloud products, including Cleversafe and EMC ViPR/ECS and Atmos. The choices for the back-end cloud storage component are part of each customer license. Each volume has only one back-end cloud storage component. Multi-site access enables organizations with several locations to work on a single set of shared data. Nasuni s architecture allows multiple storage controllers to have live access to the same volume of data. Organizations benefit by having a simple, safe, and secure way to share data across any number of sites. Nasuni s multi-site access enables capabilities that include: Secure data distribution to remote office/branch office (ROBO). Remote offices forwarding data to a central point. Two-way synchronized read-write. Multi-site access does away with cumbersome replication schemes and slow WAN optimizers. Nasuni Filer Nasuni s NAS is delivered through the Nasuni Filer, a storage controller that runs in your data center and provides primary storage with built-in backup, offsite protection, and multi-site access. With your Nasuni Filer, you manage your volumes and performance using the Web-based Nasuni Filer user interface. The Nasuni Filer is available as a virtual appliance, as a hardware appliance, and as a Microsoft Azure and Amazon EC2 virtual appliance. Nasuni Filer Initial Configuration Guide

12 Configuring the Nasuni Filer Nasuni Management Console Nasuni Management Console The Nasuni Management Console enables you to monitor and manage many Nasuni Filers from one central appliance. Using the Nasuni Management Console, you can view the status of all of your managed Nasuni Filers, as well as configure their settings. Using the Nasuni Management Console, you can ensure consistent settings on all your Nasuni Filers. Note: If a Nasuni Filer loses internet connectivity with the Nasuni Management Console, the Nasuni Filer can still leave the Nasuni Management Console. Key Terms The following terms are helpful in understanding the Nasuni Filer: Nasuni Filer: The storage controller in your data center that integrates with your infrastructure via CIFS, NFS, iscsi, FTP/SFTP, or HTTPS/REST protocols. The Nasuni Filer can be mapped as a network drive. Nasuni Filer user interface: The Web-based graphical user interface with which you configure and manage the Nasuni Filer. The Nasuni Filer user interface is accessible with supported Web browsers including Mozilla Firefox, Internet Explorer, Safari, and Google Chrome. Nasuni Management Console (NMC): The Web-accessible appliance with which you can configure and manage multiple Nasuni Filers. The Nasuni Management Console is accessible with supported Web browsers including Mozilla Firefox, Internet Explorer, Apple Safari, and Google Chrome. Cloud storage: Internet-based, highly protected, unlimited storage. Volume: A set of files and directories (CIFS, NFS, and FTP/SFTP) or blocks of data (iscsi). Share/export: An access point to a folder on a volume that can be shared or exported on your network. Access to a CIFS share can be customized on a user-level or group-level basis. You can create many shares or exports on a volume, for different purposes or audiences. Cache: The local storage of the Nasuni Filer. All data and metadata that is accessed regularly is kept locally in the cache. If requested data is not locally resident, it is staged into the cache and provided for the request. Snapshot: A snapshot is a complete picture of your volume at a specific point in time. Snapshots offer data protection by enabling you to recover data deleted in error or to restore an entire file system. After a snapshot has been taken and is sent to cloud storage, it is not possible to modify that snapshot. Nasuni Filer Initial Configuration Guide

13 Configuring the Nasuni Filer Nasuni Filer Specifications Nasuni Filer Specifications This section contains specifications for configuring the Nasuni Filer. General Specifications The following table lists general specifications for the Nasuni Filer. Description Maximum number of owned volumes per Nasuni Filer. Maximum number of files in the Nasuni Service. Maximum capacity of files in the Nasuni Service. Default cache size on disk. Default snapshot period. Maximum file size. Value 8 Unlimited Unlimited (might be restricted by license) 250 GB (VM only) 1 hour (after last snapshot) Available cache space at time of write Number of cache volumes supported. 1 Minimum memory required. 8 GiB (VM only) Supported Web Browsers The Nasuni Filer supports the following Web browsers: Browser Version Mozilla Firefox Internet Explorer Google Chrome Apple Safari Latest Latest two versions Latest Latest Nasuni Filer Initial Configuration Guide

14 Configuring the Nasuni Filer Nasuni Filer Specifications Supported Windows Operating Systems The Nasuni Filer provides file sharing services to the following Windows operating systems: Server Operating Systems Operating System Version Service Packs Windows Server 2008 R2 Standard N/A Windows Server 2012 Standard N/A Windows Server 2012 R2 Standard N/A Desktop Operating Systems Operating System Version Service Packs Windows 7 Professional 1 Windows 8.1 Professional N/A Windows 10 Professional N/A Nasuni Filer Initial Configuration Guide

15 Configuring the Nasuni Filer Nasuni Filer Specifications Supported Mac OS X Operating Systems The Nasuni Filer provides file sharing services to the Mac OS X operating system versions 10.9 (Mavericks) and (Yosemite). Supported Virtualization Platforms The Nasuni Filer runs as a virtual machine within the following virtualization server platform versions: Operating System Version VMware ESXi 5.0, 5.1, 5.5, 6.0 Windows Server 2008 R2 SP1 Hyper-V 2012 Hyper-V 2012 R2 Hyper-V Virtual Machine Recommendations The minimum or recommended virtual machine resources for running the Nasuni Filer are as follows: Limit Minimum free disk space to run the Nasuni Filer. Recommended memory on a VM host. Recommended Nasuni Filer Virtual Machine memory. Nasuni Filer Virtual Machine cores. Value 352 GB (328 GiB) (includes operating system, 250 GB cache, and cache-on-write (COW) disk) 16 GiB 16 GiB 4 default, 8 for optimal performance Nasuni Filer Initial Configuration Guide

16 Configuring the Nasuni Filer Nasuni Filer Specifications Initial, Recommended, and Minimum Memory The memory allocation for a virtual machine platform (VM) is set and changed in the hypervisor. The memory allocation that is first set is the "initial memory allocation". The "recommended memory allocation" is a suggested amount of memory. If the VM has less than the "recommended memory allocation", an alert informs the customer of the situation. There is also a "minimum memory allocation". If the VM has less than the "minimum memory allocation", then the software does not run. For the Nasuni Filer, these values are: Initial memory allocation: 8 GiB Recommended memory allocation: 8 GiB Minimum memory allocation: 4 GiB Note: The document preview feature of Nasuni Web Access requires a minimum of 8 GiB and version OS7 of the Nasuni Filer base operating system. For the NMC, these values are: Initial memory allocation: 6 GiB Recommended memory allocation: 6 GiB Minimum memory allocation: 2 GiB Nasuni Filer Initial Configuration Guide

17 Configuring the Nasuni Filer Nasuni Filer Specifications Maximum Cache Size by Virtual Platform The current maximum cache size for the Nasuni Filer is 500 TiB. However, each platform also has its own maximum cache size. The following table lists the maximum cache size (by platform) supported by the Nasuni Filer. Visit VMware features and Hyper-V features for the most complete information. Virtualization Platform VMware ESXi 5.x, 6.0 NOT using VMFS-5 VMware ESXi 5.x, 6.0 Maximum Cache Size 2 TiB 62 TiB (using VMFS-5) 64 TiB (using physical Raw Disk Mapping (RDM) (aka pass through disks )) Microsoft Hyper-V 2 TiB (Server 2008) 500 TiB (using pass through disks ) (Server 2008) 64 TiB (using VHDX) (Server 2012) 64 TiB (Server 2012 R2) Microsoft Azure Amazon EC2 1 TiB 1 TiB for hard disks, 16 TiB for SSDs Note: Caches that are created less than 16 TiB can be resized, but never larger than 16 TiB. Caches that are created greater than or equal to 16 TiB cannot be resized. Maximum CPU Cores by Virtual Platform The following table lists the maximum number of CPU cores (by virtual platform) that are supported by the Nasuni Filer. Virtualization Platform Maximum CPU Cores VMware ESXi VMware ESXi VMware ESXi Microsoft Hyper-V 4 (Server 2008) 64 (Server 2012 and Server 2012 R2) Nasuni Filer Initial Configuration Guide

18 Configuring the Nasuni Filer Nasuni Filer Specifications Maximum RAM by Virtual Platform The following table lists the maximum RAM (by virtual platform) that is supported by the Nasuni Filer. Visit VMware features and Hyper-V features for the most complete information. Virtualization Platform VMware ESXi 6.0 VMware ESXi 5.x Maximum RAM 4 TB (actually 4080 GB) 1 TB Microsoft Hyper-V 64 GB (Server 2008) 1 TB (Server 2012) 4 TB (Server 2012 R2) Nasuni Filer Initial Configuration Guide

19 Configuring the Nasuni Filer Connecting with the Nasuni Filer Connecting with the Nasuni Filer You should have an initial IP address from the installation of your Nasuni Filer on either a hardware appliance or a virtual machine. This IP address should be provided by the IT specialist who initially set up the Nasuni Filer. Open a Web browser and enter the IP address using this command: address>:8443 where <IP address> is the IP address. When you attempt to access the Nasuni Filer Home page for the first time, a message might appear indicating that the security certificate is not trusted. You can still access the site to proceed with the initial configuration procedure. Continue with the next section, SSL Security Certificate on page 20. Nasuni Filer Initial Configuration Guide

20 Configuring the Nasuni Filer SSL Security Certificate SSL Security Certificate By default, the Nasuni Filer is preloaded with a self-signed SSL certificate that is unique to the Nasuni Filer. For this reason, when you attempt to access the Nasuni Filer Home page for the first time, a message might appear indicating that the security certificate is not trusted. You can still access the site to proceed with the initial configuration procedure. Note: To add a new SSL certificate, see SSL Certificates in the Nasuni Filer Administration Guide. Example using Mozilla Firefox This is an example of what you might see using the Mozilla Firefox Web browser: 1. Open a Web browser and enter the IP address provided by the IT specialist who initially set up the Nasuni Filer. The This Connection is Untrusted page appears. Figure 1-1: This Connection is Untrusted page. 2. Click I Understand the Risks. An expanded version of the This Connection is Untrusted page appears. Figure 1-2: This Connection is Untrusted page. Nasuni Filer Initial Configuration Guide

21 Configuring the Nasuni Filer SSL Security Certificate 3. Click Add Exception. The Add Security Exception dialog box appears. Figure 1-3: Add Security Exception dialog box. 4. Click Get Certificate. 5. Click Confirm Security Exception. 6. Open a Web browser and enter the IP address again. 7. Continue with Network Settings on page 24. Nasuni Filer Initial Configuration Guide

22 Configuring the Nasuni Filer SSL Security Certificate Example using Google Chrome This is an example of what you might see using the Google Chrome Web browser: 1. Open a Web browser and enter the IP address provided by the IT specialist who initially set up the Nasuni Filer. The Your connection is not private page appears. Figure 1-4: Your connection is not private page. 2. Click Advanced. The Your connection is not private Advanced pane appears. 3. Click Proceed. Figure 1-5: Your connection is not private Advanced pane. 4. Continue with Network Settings on page 24. Nasuni Filer Initial Configuration Guide

23 Configuring the Nasuni Filer SSL Security Certificate Example using Microsoft Internet Explorer This is an example of what you might see using the Internet Explorer Web browser: 1. Open a Web browser and enter the IP address provided by the IT specialist who initially set up the Nasuni Filer. The There is a problem with this website's security certificate page appears. Figure 1-6: There is a problem with this website's security certificate page. 2. Click Continue to this website. 3. Continue with Network Settings on page 24. Nasuni Filer Initial Configuration Guide

24 Configuring the Nasuni Filer Network Settings Network Settings The next step is to configure network parameters. This section gives general information about traffic groups, and specific procedures for configuring the network settings. Traffic Groups Three default traffic groups are available, but you can change the purpose and the name of each traffic group: General: All traffic is in the General traffic group, unless explicitly assigned to a different traffic group. Systems with only one network interface card (NIC) always use the General traffic group. This traffic group is not for any specific purpose. Management: The Management traffic group limits access to the assigned interfaces of the Nasuni Filer to administrative access only. External: The External traffic group designates a set of interfaces that carry only Web Access traffic and Mobile Access traffic. Note: You use the Firewall configuration page to configure what kind of traffic the Nasuni Filer accepts on each traffic group. You cannot combine traffic from two or more traffic groups together. Note: If a proxy is defined such that it is on one of the networks local to the Nasuni Filer, this local proxy is used for cloud traffic, Remote Support traffic, and Nasuni API traffic. Traffic flows on whichever interface can reach the local proxy. Bonding. If you assign more than one device to the same traffic group, the assigned devices are bonded for that traffic group. A bonded interface is a virtual network interface that runs on two or more physical interfaces. The Nasuni Filer offers a transmit-load-balancing bonding mode, which is a high-availability bonding mode with a performance enhancement when sending packets. Bonding also provides failover benefits. This bonding mode monitors the state of the network interface cards (NICs) that are in the bond: if the active device fails, it switches to a different active device. In addition, when transmitting a packet, the system determines (using an internal metric) which device in the bond is least busy, and transmits the packet using that device. When the host sends a packet to the Nasuni Filer, the packet always goes to the active device. Network switch ports to which bonded Nasuni Filer ports are attached must be configured as switchport access with trunk access disabled. Any switch port where a bonded Nasuni Filer port is attached should also not be bridged with any other Nasuni Filer port. The Spanning Tree's blocking, listening, and learning stages should be disabled or bypassed on all switch ports to which a bonded Nasuni Filer port is attached. (Cisco switches have a feature called PortFast that is used to disable these Spanning Tree stages on a port-by-port basis.) Bonded Nasuni Filer port members may also be split across more than one switch in order to achieve switch redundancy. However, all switch ports that are attached to members of the same bond must comprise a single broadcast domain (namely, the same VLAN) configured on the switch port. Additionally, if problems exist after deploying a Nasuni Filer bond across more than one switch, reattach all bond members to the same switch. If the problems disappear, then the cause of the problem resides in the configuration of the switches and not in the configuration of the Nasuni Filer. Nasuni Filer Initial Configuration Guide

25 Configuring the Nasuni Filer Network Settings Basic Configuration. Put all available NICs into the General traffic group. The Nasuni Filer uses a single IP address, and all types of traffic use that IP address. Traffic leaving the LAN uses a default gateway available on this LAN. Separating client and cloud traffic. Divide the NICs into General and External traffic groups. The Nasuni Filer uses one IP address for serving CIFS, NFS, FTP, and iscsi traffic, along with the user interface and management protocols, and one IP address for Web Access and Mobile Access. The default gateway must be specified on the LAN that the External traffic group uses. Separating data and management traffic. Divide the NICs into General and Management traffic groups. The Nasuni Filer uses one IP address for serving CIFS, NFS, FTP and iscsi traffic in addition to communicating with cloud APIs, and a different IP address for the user interface and management protocols. This configuration expects that administrators use a separate back plane network to manage devices more securely. Sample network topologies. This example is for General traffic only. Figure 1-7: General traffic only. Nasuni Filer Initial Configuration Guide

26 Configuring the Nasuni Filer Network Settings This example is for General and External traffic. Figure 1-8: General and External traffic. Nasuni Filer Initial Configuration Guide

27 Configuring the Nasuni Filer Network Settings This example is for General and Management traffic. Figure 1-9: General and Management traffic. Nasuni Filer Initial Configuration Guide

28 Configuring the Nasuni Filer Network Settings This example is for General, External, and Management traffic. Figure 1-10: General, External, and Management traffic. Nasuni Filer Initial Configuration Guide

29 Configuring the Nasuni Filer Network Settings Configure Network Settings To configure network settings for the Nasuni Filer: 1. After you add a security certificate, or proceed without adding a security certificate, the Enter the Network Parameters for this Filer page appears. Figure 1-11: Enter the Network Parameters for this Filer page. 2. In the Host Name box, a default hostname for the Nasuni Filer appears. You can accept the default hostname or change it to a customized hostname. Enter the hostname (15 characters or Nasuni Filer Initial Configuration Guide

30 Configuring the Nasuni Filer Network Settings less) or Fully Qualified Domain Name (64 characters or less) for this Nasuni Filer. The name that you enter is the name that you provide to users so they can access the Nasuni Filer. You can use ASCII letters a through z, digits 0 through 9, and hyphens. Note: If joining a Nasuni Filer to Active Directory, Nasuni recommends using the fully qualified domain name with the hostname, using lower-case letters, such as filer.domain.com. If the Nasuni Filer would never join Active Directory, you can use the hostname without the domain name. Note: The Nasuni Filer attempts to register the hostname in the DNS server, so that users can access this host by name. To change this name later, see Network Configuration in the Nasuni Filer Administration Guide. 3. In the Network Interface Settings area, for each Device in the list, select the Traffic Group from the drop-down list. Figure 1-12: Network Interface Settings area. Note: For high availability Nasuni Filer hardware appliances, there should be four devices. You can define your own traffic groups. See step 4 below. See Traffic Groups on page 24 for details about traffic groups. Nasuni Filer Initial Configuration Guide

31 Configuring the Nasuni Filer Network Settings 4. Also in the Network Interface Settings area, to configure each Traffic Group, click Edit beside the Traffic Group. The Network Settings page appears. Figure 1-13: Network Settings page. Note: The Node 1 IP Address and Node 2 IP Address fields only appear for high availability Nasuni Filer hardware appliances. Note: For high availability Nasuni Filer hardware appliances, you must edit the settings of the device connected to your network. From the Network Type drop-down list, select either Static or DHCP. Note: For high availability Nasuni Filer hardware appliances, the only choice is Static. If you select DHCP (Dynamic Host Configuration Protocol), the IP Address, Netmask, and MTU Value fields become unavailable. Note: DHCP may not be enabled on more than one traffic group. If you select Static, you must provide Network Interface Settings and System Settings. See your IT administrator for assistance. Enter the following information: Enter the static IP address in the IP Address text box. The address of a static device must not already be present on the network. The Nasuni Filer verifies this and displays an error if a collision is detected. Note: If you define more than one static device, the Nasuni Filer checks that the subnets specified do not appear more than once. If this is a high-availability hardware appliance Nasuni Filer, enter the Node 1 IP Address and the Node 2 IP Address in their text boxes. Enter a netmask address in the Netmask text box. Enter the MTU value in the MTU Value text box. Tip: MTU settings should not exceed Nasuni Filer Initial Configuration Guide

32 Configuring the Nasuni Filer Network Settings The maximum transmission unit (MTU) is the size (in bytes) of the largest protocol data unit that the layer can pass onwards. A larger MTU brings greater efficiency, because each packet carries more user data, while protocol overheads, such as headers, remain fixed; the resulting higher efficiency means a slight improvement in the bulk protocol throughput. A larger MTU also means processing fewer packets for the same amount of data. However, large packets can occupy a slow link for some time, causing greater delays to following packets, and increasing lag and minimum latency. (Optional) You can specify a gateway for each traffic group. This gateway is used to return traffic for clients outside one of the Nasuni Filer's local networks that do not use the default gateway. In the Gateway text box, enter the IP address for the gateway. Click OK to use these values. Click Cancel to exit this page without making any changes. 5. In the System Settings area, from the Settings Source drop-down list, select one of the following: Figure 1-14: System Settings page. Note: For high availability Nasuni Filer hardware appliances, the only choice is Static. DHCP (Dynamic Host Configuration Protocol): Provides a network IP address for a host on an IP network automatically. The Default Gateway, Search Domain, Primary DNS Server, and Secondary DNS Server fields become unavailable. Nasuni Filer Initial Configuration Guide

33 Configuring the Nasuni Filer Network Settings DHCP with custom DNS: Provides a network IP address for a host on an IP network automatically. The Default Gateway field becomes unavailable. Enter the following information: Enter one or more local search domains in the Search Domain text box, each separated by a space. You must enter valid hostnames. You can use search domains to avoid typing the complete address of domains that you use frequently. The search domains that you enter are automatically appended to names that you specify for purposes such as Active Directory configuration, data migration sources, HTTPS proxy, and NTP server. For example, if you specify the search domain mycompany.com, then typing server1 for one of these purposes would connect to server1.mycompany.com. Enter the IP address for your primary DNS server in the Primary DNS server text box. You must enter a valid hostname or IP address. Enter the IP address for your secondary DNS server in the Secondary DNS server text box (if applicable). You must enter a valid hostname or IP address. Static: Address information must be entered manually. Enter the following information: Enter a default gateway address in the Default Gateway text box. The gateway address must match a subnet of a defined static network. Enter one or more local search domains in the Search Domain text box, each separated by a space. You must enter valid hostnames. You can use search domains to avoid typing the complete address of domains that you use frequently. The search domains that you enter are automatically appended to names that you specify for purposes such as Active Directory configuration, data migration sources, HTTPS proxy, and NTP server. For example, if you specify the search domain mycompany.com, then typing server1 for one of these purposes would connect to server1.mycompany.com. Enter the IP address for your primary DNS server in the Primary DNS server text box. You must enter a valid hostname or IP address. Enter the IP address for your secondary DNS server in the Secondary DNS server text box (if applicable). You must enter a valid hostname or IP address. 6. To configure a proxy in order to reach HTTPS resources on the Internet, select the Configure A Proxy check box. 7. Click Continue to proceed. Nasuni Filer Initial Configuration Guide

34 Configuring the Nasuni Filer Network Settings 8. The Review the Network Settings page appears. Figure 1-15: Review the Network Settings page. To accept the network settings, click Continue. To return to the previous page to change network settings, click Back. 9. The Configuring Network Settings page appears. Figure 1-16: Configuring Network Settings page. 10. For high availability Nasuni Filer hardware appliances, the Filer HA-Pair Synchronization page appears. Figure 1-17: Filer HA-Pair Synchronization page. Nasuni Filer Initial Configuration Guide

35 Configuring the Nasuni Filer Network Settings It can take some time for the synchronization process to complete. When the process completes, click Continue. 11. You are automatically directed to the specified IP address (or you can click the link here ). Continue with Setting Up Your Nasuni Filer on page 36. Nasuni Filer Initial Configuration Guide

36 Configuring the Nasuni Filer Setting Up Your Nasuni Filer Setting Up Your Nasuni Filer After configuring the network settings for the Nasuni Filer, you must enter your Nasuni.com serial number and authorization code, accept the end-user license agreement, and create a user name and password for the user who is a Filer Administrator of the Nasuni Filer. Important: Internet connectivity (HTTPS port 443) is a prerequisite for setting up the Nasuni Filer, or to update software during the installation. To set up your Nasuni Filer: 1. After you have configured your network, open the specific URL to continue. The Enter your serial number and authorization code wizard page appears. Figure 1-18: Enter your serial number and authorization code wizard page. 2. Enter a Filer Serial Number and Authorization code, found under the Account section of or on the Account Status page of the Nasuni Management Console. For a new installation, choose an unused Filer Serial Number. To recover a prior installation, such as during disaster recovery, choose the Filer Serial Number of the prior installation. Click Continue to proceed. Note: If this Nasuni Filer was reset, and this Nasuni Filer was under the control of the Nasuni Management Console, and if you are using the Filer Serial Number of a prior installation, you must wait 10 minutes from the time that you reset the Nasuni Filer before entering the Filer Serial Number and Authorization code and clicking Continue. Nasuni Filer Initial Configuration Guide

37 Configuring the Nasuni Filer Setting Up Your Nasuni Filer 3. If this is a new Nasuni Filer, the Add a New Nasuni Filer to your account page appears. Figure 1-19: Add a New Nasuni Filer to your account page. To add the new Nasuni Filer, type the words Install New Filer (without the quotation marks) in the Confirmation text box, then click Continue. 4. If a more recent version of the Nasuni Filer software is available, a page appears to notify you. Click Continue. A second page appears to notify you of the progress of the software update. 5. The Accept the Terms of Service and License Agreement page appears. Figure 1-20: Accept the Terms of Service and License Agreement page. You can print or download a copy of the Terms of Service and License Agreement by clicking the appropriate icon. Select I accept the Terms of Service, then click Continue. Nasuni Filer Initial Configuration Guide

38 Configuring the Nasuni Filer Setting Up Your Nasuni Filer 6. The Enter or accept Filer Name page appears. Figure 1-21: Enter or accept Filer Name page. To change the name of the Nasuni Filer, enter a new Filer Name. A descriptive and distinctive name helps users and administrators to identify and distinguish specific Nasuni Filers. Otherwise, leave the Filer Name unchanged. Click Continue. 7. If this account has a Nasuni Management Console installed, a page appears asking if you want this Nasuni Filer to join the Nasuni Management Console. 8. The Enter a username and password for Administration of this Filer page appears. Figure 1-22: Enter a username and password for Administration of this Filer page. Create a Username (case-sensitive) and a Password (case-sensitive) for the administration of this Nasuni Filer. An indicator of password strength appears. Although password strength is not enforced, you should use strong passwords. The newly defined user is automatically a member of the Filer Administrators permission group for this Nasuni Filer. Click Continue. Nasuni Filer Initial Configuration Guide

39 Configuring the Nasuni Filer Setting Up Your Nasuni Filer 9. The You re almost ready to go! window appears. Figure 1-23: You re almost ready to go! window. Click Ok to close the window. 10. The Nasuni Filer Home page appears. See Nasuni Filer Home Page on page 40. For further information about using the Nasuni Filer, see the Nasuni Filer Administration Guide. If this account has a Nasuni Management Console installed, see the Nasuni Management Console Guide for information on using the Nasuni Management Console to configure and manage this Nasuni Filer. For details on accessing volumes, see Chapter 2, Accessing Volumes, on page 41. Nasuni Filer Initial Configuration Guide

40 Configuring the Nasuni Filer Setting Up Your Nasuni Filer Nasuni Filer Home Page The Nasuni Filer Home page appears in your Web browser. Figure 1-24: Home page. After you access data volumes (as described in Chapter 2, Accessing Volumes, on page 41), you can begin using the Nasuni Filer as a NAS device. See the Nasuni Filer Administration Guide for details on using all product features. Nasuni Filer Initial Configuration Guide

41 Chapter 2: Accessing Volumes Overview This chapter explains how to access volumes, including CIFS shares, NFS exports, FTP directories, and iscsi volumes. After you access volumes, you can get up and running quickly with the Nasuni Filer and start using it on your network as a NAS or SAN device. Folder and File Access Permissions in Windows Special default permissions are applied to these folders and files:.nasuni.nasuni/sync_logs/ Files in.nasuni/sync_logs/.nasuni/av_violations/ Files in.nasuni/av_violations/.nasuni/file_alerts/ Files in.nasuni/file_alerts/.nasuni/audit/ Files in.nasuni/audit/ Caution: Do not change the permissions on these folders or files unless it is absolutely necessary. Use caution when changing any permissions. Incorrect permissions can cause problems in access and processing. Nasuni Filer Initial Configuration Guide

42 Accessing Volumes Folder and File Access Permissions in Windows In Windows, using Active Directory security, all users have Read permission for all files and all folders under the topmost.nasuni folder. However, unless a user also has Read permission for the topmost.nasuni folder, that user cannot access any of those files or folders under the topmost.nasuni folder. By default, only a Filer Administrator has Read permission for the topmost.nasuni folder. If a Filer Administrator wants to allow a user to view the files, the Filer Administrator should change the permission on the topmost.nasuni folder for that user. Tip: In Windows, if a folder gives permission to the group Everyone, unprivileged users might not be able to access the folder. Instead, Nasuni recommends that you assign users to another group that has the desired permission for the folder. Tip: If you are using Active Directory authentication and your Nasuni Filer is joined to an Active Directory server that has Windows Server 2012 domain controllers, and the following conditions occur: The Windows Server 2012 domain controller has Resource SID compression enabled. The client accesses the Nasuni Filer CIFS volume by hostname. The user client is authenticating using access to the CIFS volume based on membership in a domain local group. Then the user is denied access to the CIFS volume. Nasuni Filer Initial Configuration Guide

43 Accessing Volumes Mapping a Windows Network Drive to a CIFS Share Mapping a Windows Network Drive to a CIFS Share You can map a Windows network drive to a CIFS share on the Nasuni Filer. Note: You must have share privileges to access the folder on the Nasuni Filer and map a network drive to it. See Adding a New Share to a CIFS Volume and Editing a CIFS Share in the Nasuni Filer Administration Guide for more details. To map a Windows network drive to a CIFS share: 1. In Windows, right-click My Computer. 2. Select Map Network Drive. The Map Network Drive dialog box appears. Figure 2-1: Map Network Drive dialog box. 3. From the Drive drop-down menu, select an available network drive letter to map the share to. An unused network drive letter is automatically selected. 4. From the Folder drop-down list, select a shared folder on the Nasuni Filer. Alternatively, in the Folder text box, enter the IP address or URL of a shared folder on the Nasuni Filer. For example, \\ \files. Alternatively, click Browse to navigate to the IP address or URL of a shared folder on the Nasuni Filer. For example, \\ \files. 5. If prompted for a username and password, use a username that has data access permissions. Tip: For some Windows platforms, it might be necessary to use <hostname>\ <username> instead of the username, where <hostname> is the IP address or hostname of the Nasuni Filer. 6. Click Finish. Nasuni Filer Initial Configuration Guide

44 Accessing Volumes Mapping a Windows Network Drive to a CIFS Share 7. With Windows Explorer, select the network drive letter that you mapped. For example: Figure 2-2: Sample mapped drive. Tip: Alternatively, you can enter the path for the share folder or IP address in the address bar of Windows Explorer instead of using the Map Network Drive dialog box. 8. Open the drive, then drag and drop files that you want to send to the Nasuni Filer. You can now open these files and do your work from this mapped drive. By default, snapshots of unshared volumes are taken every hour (every 5 minutes for shared volumes) to provide you with a backup of your work. Nasuni Filer Initial Configuration Guide

45 Accessing Volumes Accessing an iscsi Volume in Windows Accessing an iscsi Volume in Windows You can access an iscsi volume on your Nasuni Filer from Windows. To Windows, the iscsi volume appears as a hard drive. Note: This procedure uses the Windows iscsi Initiator application, which is available for Windows 2000, Windows Server 2003, Windows 2008, Windows 7, and Windows XP. To access an iscsi volume in Windows, follow this procedure: 1. Select Start Administrative Tools iscsi Initiator. The iscsi Initiator opens. 2. Select the Targets tab. 3. In the Target text box, enter the IP address of the Nasuni Filer. 4. Click Quick Connect. The Quick Connect dialog box appears. If you are not using CHAP authentication, the Nasuni Filer should appear in the Discovered targets list with the status Connected. If you are using CHAP authentication, the Nasuni Filer should appear in the list with the status Inactive. 5. Click Done. The Quick Connect dialog box closes. 6. If you are using CHAP authentication, follow these steps: a. Select the Nasuni Filer in the Discovered targets list. b. Click Connect. The Connect to Target dialog box opens. c. Click Advanced. The Advanced Settings dialog box opens. d. Select Enable CHAP log on. e. In the Name text box, enter the CHAP username for this iscsi volume. For details, see Adding a Volume in the Nasuni Filer Administration Guide. f. In the Target secret text box, enter the CHAP password for this iscsi volume. For details, see Adding a Volume in the Nasuni Filer Administration Guide. g. Click OK. The Advanced Settings dialog box closes. h. Click OK. The Connect to Target dialog box closes. The Nasuni Filer should appear in the list with the status Connected. 7. Click OK. This closes iscsi Initiator. At this point, the iscsi volume appears as a new hard drive in Windows. It is now necessary to partition this new hard drive. 8. Select Start Administrative Tools Computer Management. The Computer Management window opens. 9. Select Storage. 10. Select Disk Management. The Initialize Disk dialog box opens. The new hard drive appears in the Select disks pane. 11. Select the new drive. Nasuni Filer Initial Configuration Guide

46 Accessing Volumes Accessing an iscsi Volume in Windows 12. Select GPT (GUID Partition Table). Selecting this option permits sizes larger than 2 TB. 13. Click OK. 14. Right-click the drive and select New Simple Volume from the drop-down list. The New Simple Volume Wizard opens. 15. Allocate space on the new drive, then click Next. 16. Select a drive letter for the drive, then click Next. You access the iscsi volume using this drive letter. 17. Enter a volume name, then click Next. 18. Select the file system, then select Quick Format, then click Next. 19. Click Finish. The new drive is configured as a Windows drive. 20. The status of the hard drive should be Healthy. You can now access the iscsi volume using the assigned Windows drive letter. In particular, you can add data to the iscsi volume using the Windows drive letter with Windows Explorer or with the Windows command line interface. Disconnecting from the iscsi volume Note: It is necessary to disconnect from iscsi volumes before deleting the iscsi volume. To disconnect from the iscsi volume, follow these steps: 1. Select Start Administrative Tools Computer Management. The Computer Management window opens. 2. Select Storage. 3. Select Disk Management. The Initialize Disk dialog box opens. The hard drive appears in the Select disks pane. 4. Right-click the drive and select Delete Volume from the drop-down menu. 5. Click OK. The Computer Management window closes. 6. Select Start Administrative Tools iscsi Initiator. The iscsi Initiator opens. 7. Select the Targets tab. 8. In the Target list, select the target. 9. Click Disconnect. The status of the target should become Inactive. However, the target is remembered, in case you want to reconnect to the iscsi volume again. To permanently remove the connection to the iscsi volume, select the Discovery tab, then select the target IP address and click Remove. This removes the target. 10. Click OK. The iscsi Initiator closes. Nasuni Filer Initial Configuration Guide

47 Accessing Volumes Accessing data using the FTP protocol Accessing data using the FTP protocol If the FTP/SFTP protocol has been enabled for a volume, and FTP/SFTP directories have been added to a volume, you can use FTP/SFTP commands and various applications to access that data. Tip: In order to access data using the FTP/SFTP protocol, the following steps are necessary: 1. Create a CIFS or NFS volume. See Adding a Volume on page 47 in the Nasuni Filer Administration Guide. 2. Enable the FTP protocol on the volume. See Enabling multiple volume protocols on page 128 in the Nasuni Filer Administration Guide. 3. (Optional) Configure FTP settings. See Configuring FTP settings on page 275 in the Nasuni Filer Administration Guide. 4. Add a new FTP/SFTP directory. See Adding FTP directories for a volume on page 120 in the Nasuni Filer Administration Guide. 5. (Optional) Create a permission group that has storage access. See Adding Permission Groups on page 339 in the Nasuni Filer Administration Guide. 6. (Optional) Create a user in a permission group that has storage access. See Adding Users on page 345 in the Nasuni Filer Administration Guide. Active Directory and LDAP users can log in for FTP access just as they do for CIFS access. Also, if anonymous access is enabled, you don't need a specific group or user. 7. Access files using the FTP/SFTP protocol. To access data using FTP commands, use commands such as these: 1. Enter the following FTP command: ftp <filer DNS filer IP> where <filer DNS filer IP> is the DNS or IP address or hostname of the Nasuni Filer. 2. When prompted, enter a valid username and password for that Nasuni Filer. Note: This user must belong to a permission group that has Storage Access enabled. See Users and Groups on page Navigate to the directory using a command of the form: cd /<ftp_directory>/<folder_name> where <ftp_directory> is the name of the FTP directory and <folder_name> is the name of the folder that the FTP access is defined for. Nasuni Filer Initial Configuration Guide

48 Accessing Volumes Mounting a CIFS Share in Linux or UNIX Alternatively, follow these steps: 1. Enter the following on the address bar of your Web browser: ftp://<user_name>@<filer>/<ftp_directory>/<folder_name> where <user_name> is the username of the user. This user must belong to a permission group that has Storage Access enabled. See Users and Groups on page 336. <filer> is the IP address or hostname of the Nasuni Filer. <ftp_directory> is the name of the FTP directory. <folder_name> is the name of the folder that FTP access is defined for. 2. When prompted, enter a valid username and password for that Nasuni Filer. Note: This user must belong to a permission group that has Storage Access enabled. See Users and Groups on page A display of the FTP/SFTP directory appears. You can then navigate this directory to access folders and files. Mounting a CIFS Share in Linux or UNIX You can mount a CIFS share in Linux or UNIX using the mount.cifs command. There should not be any issues between the CIFS character set and the Linux character set. In most cases, use mount.cifs with the option iocharset=utf-8. CIFS shares are case-sensitive by default, which is consistent with Linux. Note: Even if case-sensitivity is not enabled, non-windows clients such as Linux might still treat the paths as case-sensitive. To ensure that paths are treated as case-insensitive, mount shares using the nocase option, such as in this command: mount -v -t cifs o nocase,<options> <share IP address> /mnt/<folder> Note: You must have share privileges to access the folder on the Nasuni Filer. See Adding a New Share to a CIFS Volume and Editing a CIFS Share in the Nasuni Filer Administration Guide for more details. Note: If the Nasuni Filer is running in Active Directory security mode, the Linux clients must connect to the Nasuni Filer as Active Directory users. Nasuni Filer Initial Configuration Guide

49 Accessing Volumes Mounting a CIFS Share in Linux or UNIX In UNIX and Linux, the default permissions for certain folders and files are as follows: Folder or file.nasuni 500.nasuni/sync_logs/ 500 Files in.nasuni/sync_logs/ 444.nasuni/av_violations/ 500 Files in.nasuni/av_violations/ 444.nasuni/file_alerts/ 500 Files in.nasuni/file_alerts/ 444.nasuni/audit/ 500 Files in.nasuni/audit/ 444 If you change the permissions on any of these folders and files, the Nasuni Filer preserves your changes. However, new files still receive the default permissions of 444. The owner of each folder can delete files in that folder. To mount a CIFS share enter the following command: mount -t cifs -o iocharset=utf-8, user=<username>, domain=<domain-shortname> //<filername>/<sharename> /<localdir> where: Permissions username is the username to connect as. domain-shortname is the shortname (not the fully-qualified domain name) of the domain. filername is the name or the IP address of the Nasuni Filer. sharename is the name of the CIFS share on the Nasuni Filer. localdir is the name of the local Linux directory. The result of the mount command is to mount the CIFS share in the local directory. Users can then add data to the volume with CIFS enabled using copy commands. Tip: You can place the mount command in a script that runs on login and mounts the CIFS share automatically. Tip: Depending on the specific operating system, performing the mount might also create a graphical icon of the export that allows drag and drop and other GUI actions. To disconnect from the CIFS share, use the unmount command. Nasuni Filer Initial Configuration Guide

50 Accessing Volumes Defining NFS datastores using VMware client Defining NFS datastores using VMware client You can use a VMware client, such as the VMware vsphere Client, to define NFS datastores. To define NFS datastores using a VMware client, follow these steps: 1. On the VMware client, select the host from the list. 2. Select the Configuration tab, then select Storage from the list on the left. 3. In the Datastores area, click Add Storage. The Add Storage dialog box appears. 4. In the Storage Type area, select Network File System, then click Next. 5. In the Properties area, in the Server text box, enter the IP address of the Nasuni Filer. 6. In the Properties area, in the Folder text box, enter the following: /nfs/<name of NFS volume or NFS export> where <name of NFS volume or NFS export> is the case-sensitive name of either the volume with NFS enabled or the NFS export. 7. In the Properties area, in the Datastore Name text box, enter the name that you want to give to this datastore. 8. Click Next, then review the information and click Finish. The datastore appears in the Datastores list. Nasuni Filer Initial Configuration Guide

51 Accessing Volumes Mounting an NFS Export in Linux or UNIX Mounting an NFS Export in Linux or UNIX You can mount an NFS export in Linux or UNIX using the mount command. Note: You must have export privileges to access the folder on the Nasuni Filer. See and Editing an NFS Export in the Nasuni Filer Administration Guide for more details. In UNIX and Linux, the default permissions for certain folders and files are as follows: Folder or file Permissions.nasuni 500.nasuni/sync_logs/ 500 Files in.nasuni/sync_logs/ 444.nasuni/av_violations/ 500 Files in.nasuni/av_violations/ 444.nasuni/file_alerts/ 500 Files in.nasuni/file_alerts/ 444.nasuni/audit/ 500 Files in.nasuni/audit/ 444 If you change the permissions on any of these folders and files, the Nasuni Filer preserves your changes. However, new files still receive the default permissions of 444. The owner of each folder can delete files in that folder. To mount an NFS export in Linux or UNIX, enter the following command: mount -t nfs <IP address>:/nfs/<exportname> <target> where: IP address is the name or the IP address of the Nasuni Filer. exportname is the name of the NFS export on the Nasuni Filer. target is the name of the local directory. Note: If the default options for the mount command do not work, use these explicit options: mount -o tcp,nfsvers=3,timeo=600,rsize=16384,wsize=16384,hard This version of the mount command includes these explicit options: TCP. 10-minute timeout. Read and write sizes of 16 KB. Hard mount (soft mounts can corrupt data). Nasuni Filer Initial Configuration Guide

52 Accessing Volumes Mounting an NFS Export in Linux or UNIX The result of the mount command is to mount the NFS export in the target directory. Users can then add data to the volume with NFS enabled using copy commands. Tip: You can place the mount command in a script that runs on login and mounts the NFS export automatically. Tip: Depending on the specific operating system, performing the mount might also create a graphical icon of the export that allows drag and drop and other GUI actions. To disconnect from the NFS export, use the unmount command. Nasuni Filer Initial Configuration Guide

53 Accessing Volumes Web Access Web Access You can access CIFS share data or NFS export data stored in the Nasuni Filer using a Web browser. Some of the actions you can perform depend on the capabilities of the Web browser. Note: To access data in an NFS export, you must enable the CIFS protocol for the NFS volume. See Multiple Volume Protocols on page 139 in the Nasuni Filer Administration Guide. Note: You must enable Web Access for the CIFS share that you want to access. For details, see Adding a New CIFS Share to a Volume on page 105 or Editing a CIFS Share on page 118 in the Nasuni Filer Administration Guide. The URL of the Web Access page is similar to the URL of the Nasuni Filer user interface. For example, if you use this URL to access your Nasuni Filer user interface: then the URL of the Web Access page is: After you log in, the Nasuni Web Access page appears. Figure 2-3: Nasuni Web Access page. The Nasuni Web Access page shows a list of the CIFS shares available on this Nasuni Filer. Tip: You can change the logo and the primary and secondary colors of the Web Access display for branding purposes. See Web Access Branding on page 353 in the Nasuni Filer Administration Guide. Nasuni Filer Initial Configuration Guide

54 Accessing Volumes Web Access Opening a CIFS share or directory To open a CIFS share or directory, click the name of that CIFS share or directory. The contents appear as a list. Figure 2-4: Contents of directory. The path to the directory appears above the list on the left. To navigate to a higher point in the directory hierarchy, click one of the directory names in the path. Sorting directory To sort the display, click the Sort button Modified from the list. in the upper right, then select Type, Name, Size, or Uploading file To upload a file to this directory, click the Upload files button Upload Files dialog box appears. above the list on the right. The Figure 2-5: Upload Files dialog box. To navigate to the files to upload, click Choose Files. Alternatively, drag and drop the selected files onto the drag and drop area. Tip: The largest file that can be uploaded using Web Access is 2 GB. Tip: If a file already exists with the same name as the file you are uploading, you are asked to confirm overwriting the existing file. Alternatively, click Done. Nasuni Filer Initial Configuration Guide

55 Accessing Volumes Web Access Downloading files and folders To download a file, several files, or a folder, first select the items to download. You can click on a single item to select it, or Ctrl-click on multiple items to select them all. The Download icon appears in the upper row. Figure 2-6: Download icon. When you have selected all the items to download, click the Download button. Your Web browser then downloads the items as it has been configured. If you download multiple files or a folder, the result is a.zip file. Creating folders To create a folder inside this folder, click the Add Folder button name for the new folder. above the list on the right. Enter a Creating internal links to files or folders To create an internal link URL to a file or folder in Web Access, select the file or folder, then click the Get internal link button above the list on the right. The Share Internal Link dialog box appears. Figure 2-7: Share Internal Link dialog box. You can copy the text of the internal link URL for use elsewhere. The link opens an instance of Web Access and displays the linked object. Shared Links A shared link is a URL that points to a specific file or folder within Web Access. This can be useful for providing a trusted partner or contractor with access to a folder or file that they do not have credentials to access directly. Shared links are only available for CIFS shares. You can control how long until the shared link expires, whether a password is required, and who is allowed to create shared links. All access through shared links is audited, if auditing is enabled for the volume. See File System Auditing on page 77 in the Nasuni Filer Administration Guide. To create shared links, Shared Links must be enabled for the CIFS share, and the user must have permission. See Web Access Settings on page 113 in the Nasuni Filer Administration Guide. Nasuni Filer Initial Configuration Guide

56 Accessing Volumes Web Access To create a shared link to a folder or file, select the item, then click the Share public link button above the list on the right. If the button does not appear, either Shared Links is not enabled for the CIFS share, or the user does not have permission. See Web Access Settings on page 113 in the Nasuni Filer Administration Guide. The Share Public Link dialog box appears. Figure 2-8: Share Public Link dialog box. Click On, then select an expiration date and the type of access. If a password is required, enter the password for this item. Click Create. The Share Public Link dialog box appears, displaying the shared link URL. Figure 2-9: Share Public Link dialog box with shared link URL. You can copy the text of the internal link URL for use elsewhere. The link opens an instance of Web Access and displays the linked object. The link works only until the specified expiration date. If a password is required, the password must be entered to access the linked object. Nasuni Filer Initial Configuration Guide

57 Accessing Volumes Web Access You can change the shared link for an item by selecting the item with the shared link and clicking the Share public link button above the list on the right. The Share Public Link dialog box appears. Figure 2-10: Share Public Link dialog box. To view the shared link URL again, click Regenerate. You can toggle the shared link On or Off. You can select an expiration date and the type of access. If a password is required, you can enter the password for this item. Click Update. The Share Public Link dialog box appears, displaying the shared link URL. Opening or previewing file To access a file, click the file name. If the file is of a format that the browser can handle, a preview of the file opens in the browser. Supported file types include images, PDFs, documents (including text, Microsoft Word, Open Office, rich text format), presentations (including Microsoft PowerPoint and Open Office), spreadsheets (including Microsoft Excel, Open Office, and.csv), video (including.mp4 and.mov), and audio (including.mp3 and.wav). Note: Streaming video does not work with self-signed certificates. To add a new certificate, see SSL Server and Client Certificates on page 319 in the Nasuni Filer Administration Guide. Note: The document preview feature of Nasuni Web Access requires a minimum of 8 GiB and version OS7 of the Nasuni Filer base operating system. Note: The maximum file size for preview is 250 MB. Nasuni Filer Initial Configuration Guide

58 Accessing Volumes Web Access Previews appear in a separate display box. When the preview box appears, you can navigate to the next and previous files in the folder using right and left arrows. Audio and video previews include controls to start, pause, mute, unmute, adjust volume, and display fullscreen. You can scroll forwards and backwards through multipage documents using your mouse scroll function. If the file is of a format that the browser does not recognize, you are offered the option of downloading the file. If the display takes a while to present, a message appears offering you the option of downloading the file. If the display takes longer than 60 seconds to appear, a message appears offering you the option of downloading the file. Viewing details To view details of an item, click the View Details button directory, the Directory Info pane appears. to the right of the item. If the item is a Figure 2-11: Directory Info pane. The name of the directory appears, as well as the date last modified. If the item is a file, the File Info pane appears. Figure 2-12: File Info pane. The name of the file appears, as well as the date last modified and the size. You can view any previous versions of the file available by clicking Click to View. If other versions of the file are available, they appear in a list. To access one of the previous versions, click its date and time in the list. Nasuni Filer Initial Configuration Guide

59 Accessing Volumes Web Access Deleting file or empty directory To delete a file or empty directory, select the item, then click the Delete button dialog box appears. Click Delete to delete the item. Note: The directory must be empty before you delete it. in the upper right. A Showing hidden files To show hidden files, click the Settings button files, select Yes, then click Save. on the left. A dialog box appears. To show hidden Nasuni Filer user interface To go to the Nasuni Filer user interface, click the user name in the top right corner, then select Filer Admin Access from the drop-down list. Logging out To logout from this page, click the user name in the top right corner, then select Logout from the dropdown list. Nasuni Corporate Web Site To visit the Nasuni corporate Web site, click the user name in the top right corner, then select Visit Nasuni.com from the drop-down list. Nasuni Filer Initial Configuration Guide

60 Accessing Volumes Nasuni Mobile Access Nasuni Mobile Access You can access data stored in the Nasuni Filer using mobile devices, including ios-based devices (such as iphone and ipad) and Android phones. Nasuni Mobile Access is available for volumes on which the CIFS protocol has been enabled, but not for NFS-only or iscsi-only volumes. You must enable Nasuni Mobile Access for a CIFS share in order to access its folders and files from mobile devices. For details, see step r of Adding a New CIFS Share to a Volume on page 105, or Editing a CIFS Share on page 118 in the Nasuni Filer Administration Guide. In addition, the mobile device must be enabled, as described in Mobile Access: Managing access by mobile devices on page 244. Tip: To enable mobile access to a CIFS share for some users, but not all users, create a second CIFS share to the same data as the original CIFS share. Then enable mobile access to the second CIFS share and permit only those specific users to have access to the second CIFS share. You must download and install the appropriate Nasuni Mobile Access application for your platform. See Nasuni Desktop and Mobile Access on page 242 in the Nasuni Filer Administration Guide. Providing Access to the Nasuni Mobile Access Application to Users The Nasuni Mobile application needs the following information to access your Nasuni Filers: host address, port number, and user credentials. The administrator has several options for providing this information to configure the Nasuni Mobile application for users. Several of these methods simplify login, so that the user does not need to know the host or port. Configuring DNS to Simplify User Login The administrator can configure the company DNS server to simplify user login to your Nasuni Filers. A properly configured DNS includes the host and port necessary for Mobile Access. When the user enters their company address and password into the Nasuni Mobile Access application, the application retrieves the host and port from the DNS to simplify the login. As a result, the user only needs to enter their company address and password, instead of entering their username, password, host, and port. See Mobile Access: Configuring DNS to Simplify User Login on page 246 in the Nasuni Filer Administration Guide and Logging in to the Nasuni Mobile Access application on page 61 in the Nasuni Filer Administration Guide. Providing Link to Users The administrator can also create a link to share access information for your Nasuni Filers. This link can include the hostname or IP address, the port number, and the username. The administrator can then this link to users to simplify the process of connecting them to Mobile Access. The link has this form: Since the username is optional, the link might also have this form: Opening this link on the mobile device launches the Nasuni Mobile Access application, and fills in information necessary to log in to the Nasuni Filer. Nasuni Filer Initial Configuration Guide

61 Accessing Volumes Nasuni Mobile Access The user can then log in to the Nasuni Mobile Access application using Active Directory credentials, which might include the domain, and their username and password. See Mobile Access: Creating an invitation link on page 245 in the Nasuni Filer Administration Guide. Providing Hostname and Port to Users If the administrator has not configured the company DNS server to simplify user login to your Nasuni Filers, the administrator can, alternatively, directly provide the hostname or IP address of the Nasuni Filer, along with the port. If VPN access is required for your mobile deployment, then the hostname should be the internal hostname or IP address and the port should be 443. If direct external access is allowed for mobile devices, then the administrator should provide the external hostname or IP address and port that has been configured. Those should use network address translation (NAT) to re-direct to the internal hostname or IP address and the port 443, or another port that the Administrator has set up for Mobile Access. Logging in to the Nasuni Mobile Access application If the administrator has configured the company DNS server to simplify user login to your Nasuni Filers, the login screen looks like this. Figure 2-13: Initial Login screen. You must enter your company address and password. If available, the host and port are retrieved from DNS. If multiple sites are defined, you can select a site from a list: Figure 2-14: Initial Login screen when DNS configured for multiple sites. Nasuni Filer Initial Configuration Guide

62 Accessing Volumes Nasuni Mobile Access If the administrator has not configured the company DNS server to simplify user login to your Nasuni Filers, but you have used the administrator-created link containing the host and port, the login screen looks like this. Figure 2-15: Login screen when using link. You must enter Active Directory credentials, which might include the domain, and username and password. The host and port are provided. If the administrator has not configured the company DNS server to simplify user login to your Nasuni Filers, and you have not employed the administrator-created link containing the host and port, the Advanced checkbox appears. Select the Advanced check box, and the login screen looks like this. Figure 2-16: Login screen when entering host, port, and credentials. You then log in to the Nasuni Mobile Access application using your Active Directory credentials. Credentials include the domain, username, and password. The domain is optional, depending upon how Active Directory is configured. Nasuni Filer Initial Configuration Guide

63 Accessing Volumes Nasuni Mobile Access Using the Nasuni Mobile Access application See for a worksheet for planning Nasuni Mobile Access configurations. This section presents some of the actions you can perform using mobile devices. Some of the actions available depend on which mobile platform you are using. Tip: The figures show images from an Android tablet. The screens might appear different on other mobile platforms. After you log in to the Nasuni Mobile Access application, a list of the CIFS shares available on this Nasuni Filer appears. Figure 2-17: Shares available on mobile device. Nasuni Filer Initial Configuration Guide

64 Accessing Volumes Nasuni Mobile Access Opening a CIFS share or folder To open a CIFS share or folder, tap the name of that CIFS share or folder. The contents appear as a list. To sort the display, tap the Sort icon following: Figure 2-18: List of folders. Name: To sort the list by name of the item. at the top right. From the drop-down list, select one of the Modified Time: To sort the list by the time the item was last modified. Type: To sort the list by type of item. Navigating folder hierarchy To navigate to a higher point in the folder hierarchy, tap the upward-facing arrow button, at the top left. Manually entering paths To manually enter a path to a file or folder, tap the three-dot icon in the upper right corner, then tap Browse. The Browse dialog box appears. Enter the path, then tap Browse. The specified path opens. Nasuni Filer Initial Configuration Guide

65 Accessing Volumes Nasuni Mobile Access Viewing details about a file To view information about a folder or file, tap the drop-down icon beside its name, then tap Details. A page appears showing information including the name, size, and date modified. Figure 2-19: File information. Note: If a file is in the cache, a symbol appears next to the file name. From this page, several tasks are available: Figure 2-20: Symbol indicating file in cache. To download the file, tap Download. This initiates downloading the file. To view any available previous versions of the file, tap Versions. To share the file as an attachment, such as an attachment to an , tap Share, then tap Attachment. A window appears with a list of available apps that can share this file as an attachment. Select the app from the list, then follow instructions for that app. To share a link to the file, tap Share, then tap Link. A window appears with a list of available apps that can share a link to this file. Select the app from the list, then follow instructions for that app. To tag a file or folder as a favorite, tap the star icon. Favorite files and folders remain on the device for off-line access. To select an app to open a file with, tap Open with. A list of apps appears that can open the file on the device. Nasuni Filer Initial Configuration Guide

66 Accessing Volumes Nasuni Mobile Access Opening a file To open a file, tap the file name. If the file is of a format that the mobile device can handle (such as graphics, text, or PDF), a preview of the file opens. (On some mobile platforms, a new display opens on which you can choose an action.) Figure 2-21: Open file preview. To see a full-screen version of the file, tap the arrow at the upper left of the preview pane. Figure 2-22: Open PDF file. You can perform additional actions by tapping the three-dot icon in the upper right corner. For some file formats, such as videos, this icon might not be available. If the file is an image file, such as a.jpg or.png file, you can move from one image to the next in a folder by swiping left or swiping right. Opening a file with a specific app To select an app to open a file with, tap the drop-down icon A list of apps appears that can open the file on the device. beside its name, then tap Open with. Direct access from apps On Android platforms, apps can directly access files on the Nasuni Filer. You must first log in to the Nasuni Mobile Access application. To open a file within the app, perform the usual File Open procedure for that app. Select the Browse tab, then select Nasuni from the list. The Nasuni app displays available files on the Nasuni Filer. Navigate to the file you want. When done with the file in the app, perform the usual File Save procedure. The file is saved to the Nasuni Filer. Nasuni Filer Initial Configuration Guide

67 Accessing Volumes Nasuni Mobile Access To create a new document within the app, perform the usual New File procedure for that app. When done with the file in the app, perform the usual File Save As procedure. Select the Browse tab, then select Nasuni from the list. The Nasuni app displays the Nasuni Filer. Navigate to the folder where you want to save the new file. The file is saved to the Nasuni Filer. Sharing a file as an attachment To share the file as an attachment, such as an attachment to an , tap the drop-down icon beside its name. The drop-down pane appears showing available actions, including Share, favorite, Details, Versions, Open with, and Delete. Figure 2-23: Drop-down pane. Tap Share, then tap Attachment. A window appears with a list of available apps that can share this file as an attachment. Select the app from the list, then follow instructions for that app. Sharing a file as a link To share a link to the file, tap the drop-down icon beside its name, then tap Share, then tap Link. A window appears with a list of available apps that can share a link to this file. Select the app from the list, then follow instructions for that app. Tip: Users should use a Web browser to open shared links. To Edit or Update a link, tap the link, then tap Edit or Update. Figure 2-24: Update shared link. You can change the expiration date, the password, and other features of the link. To retain the same link with the new features, tap Update. Nasuni Filer Initial Configuration Guide

68 Accessing Volumes Nasuni Mobile Access To create a new link with the new features, and make the existing link invalid, tap Regenerate. Figure 2-25: Regenerate shared link. To remove a link on Android platforms, tap Remove. Figure 2-26: Remove shared link. To remove a link on ios platforms, turn off Share via a public link, then tap Delete. Viewing and restoring previous versions of a file To view any available previous versions of the file, tap the drop-down icon tap Versions. To restore a previous version as the current version, tap Restore. beside its name, then Uploading a file To upload a file to a folder, tap the Upload icon at the bottom of the display. Figure 2-27: Upload icon. A pane appears with several choices of the kind of item to upload. Figure 2-28: Upload list. Select the type of item from the list. A list of folders and available files for that type of item on the device appears. Navigate to the file to upload, then select it. Then navigate to the destination folder. Tap OK. Nasuni Filer Initial Configuration Guide

69 Accessing Volumes Nasuni Mobile Access Creating a folder To create a folder, navigate to the folder in which to create the new folder. In the upper right corner, tap the three-dot icon, then tap New Folder. The Enter a directory name dialog box appears. Figure 2-29: Enter a directory name dialog box. Enter a name for the new folder, then tap OK. A new folder is created. Tagging a file or folder as favorite To tag a file or folder as a favorite, tap the drop-down icon beside its name, then tap the star icon. Favorite files and folders remain on the device for off-line access. Note: The files and folders within a favorite folder are not automatically also favorites. You must tag each item as a favorite separately. Viewing favorite files or folders To view favorite files or folders, tap the menu icon in the upper left, then select Favorites. A list of favorite files and folders appears. Favorite files remain on the device for off-line access. Figure 2-30: Favorites list. Note: The files and folders within a favorite folder are not automatically also Favorites. You must tag each item as a favorite separately. Searching for file names To search for file names in a folder, tap in the Search area at the top of the screen. Figure 2-31: Search area. Enter text in the Search area. Any files in the folder that contain the text appear in a list with the search text highlighted. Figure 2-32: Search list. Nasuni Filer Initial Configuration Guide

70 Accessing Volumes Nasuni Mobile Access Deleting a file or empty folder To delete a file or an empty folder, tap the drop-down icon beside its name, then tap Delete. A message appears, verifying that you want to delete the file. Tap Delete. Settings To access the app settings, tap the menu icon at the top left, then select Settings. The Settings page appears. Figure 2-33: Settings page. On the Settings page, you can view the User name, Host name, and Company Name for the currently logged in user. You can also view the Favorites size and App version. You can also view information About Nasuni Mobile. To specify that you stay logged in even when the Nasuni Mobile Access application is not running, select Stay Logged In. If you have selected Stay Logged In : To use a passcode instead of the full credentials when logging in, select Use Security Passcode. Enter the passcode, then verify the passcode. You can then use this passcode when logging in. To specify that you be warned before attempting to download data when not on a Wi-Fi connection, select Warn before downloading when not on a Wi-Fi connection. To send feedback to Nasuni, tap Send Feedback, then use the appropriate app to send a message. Logging out To log out from the Nasuni Mobile Access application, tap the three-dot icon at the top right of the display, then tap Log Out. A dialog appears warning you that logging out removes all saved data from the device. To continue anyway, tap Remove Data. Otherwise, tap Cancel. Nasuni Filer Initial Configuration Guide

71 Accessing Volumes Nasuni Desktop Client Nasuni Desktop Client Nasuni combines the best features of consumer file-sharing applications with the secure and robust storage infrastructure that enterprises demand. The Nasuni Desktop Client provides an easy-to-use, enterprise-friendly service for accessing enterprise data. The Nasuni Desktop Client consists of a simple portal interface to the Nasuni Filer on the user s computer. The Nasuni Desktop Client is available for Windows, Linux, and OSX platforms. Installation The Nasuni Desktop Client requires a separate installation and configuration on each end user s computer. For more details see the Nasuni Desktop Client Administrator Guide and the Nasuni Desktop Client User Guide. Configuration You can configure many features of the Nasuni Desktop Client, including the following: Figure 2-34: Nasuni Desktop Client Add Connection Wizard, 01 Connect to a Filer page. Filer name or IP address, and port. Username for the Nasuni Filer. Password for the Username of the Nasuni Filer. Proxy, including proxy type, proxy server and port, and password. Nasuni Filer Initial Configuration Guide

72 Accessing Volumes Nasuni Desktop Client Figure 2-35: 02 Choose Source page. Source CIFS share or subdirectory on the Nasuni Filer. Target directory on your local computer. Figure 2-36: 03 Choose Target page. Nasuni Filer Initial Configuration Guide

73 Accessing Volumes Nasuni Desktop Client Preferences You can also specify preferences about the processing of the Nasuni Desktop Client, including the following: Figure 2-37: 04 Preferences page. Exclude any files or directories by name, using wildcards and regular expressions. Direction of data flow between the Nasuni Desktop Client and the Nasuni Filer, including Bi- Directional, Only Filer to Client, and Only Client to Filer. Upload of smaller files to the Nasuni Filer before the expiration of the Sync Frequency. Nasuni Desktop Client controls You can perform a number of actions using the Nasuni Desktop Client control menu. Creating a new connection to a Nasuni Filer Figure 2-38: Nasuni Desktop Client control menu. You can create a new connection to a Nasuni Filer by selecting Create a Connection from the Nasuni Desktop Client control menu. Nasuni Filer Initial Configuration Guide

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