Course Catalog. IT Training Courses. Professional. Management Training. Business. English Courses. Management Training

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1 IT Training Courses Course Catalog Professional Management Training 2016 Business Management Training English Courses

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3 The Premier Training Institute in the Middle East

4 Introduction Brief - 07 Mission - 07 Vision - 07 IT Training Courses Contents Business Management Training Project Management Training Curriculum ITIL Foundation Certification Course Business Administration Professional Microsoft - 15 Oracle - 55 CISCO - 65 IT Certifications - 89 infocenter IT Workshops - 127

5 Professional Management Training Certified Public Accountant (CPA ) Certified Management Accountant (CMA ) (FFAC) Foundational Financial Accounting Certificate Chartered Financial Analyst (CFA ) Certified Internal Auditor (CIA ) SHRM Certified Professional (CP) SHRM Senior Certified Professional (SCP) English Courses Intensive and Semi-Intensive Programs English Proficiency Levels Effective Communication is the Goal Preparatory Skills (Prep 1 - Prep 2) Beginner Skills (L1 -L3) Intermediate Skills (L4 - L6) Advanced Skills (L7 - L9) Cambridge-ELT Contract Training IELTS ibt-toefl Conversational English Course Outline The English Track TOEFL Track - 198

6 Introduction

7 Infocenter Training Institute Since its establishment in 1981, Infocenter Training Institute pioneered vocational training provision in the state of Kuwait. The institute offers a wide array of training courses and programs in the following areas: Information Technology Business Management English Language Training courses are delivered by a team of high caliber professional Trainers who have long teaching experience and are certified from the world s most famous certification bodies within their instructional area. To maximize the benefits of the training experience for our customers, all courses are delivered in specious hi-tech classrooms equipped with the latest in instruction aids and technologies. In addition, training venues are supported with prestigious student amenities such as cafeterias and study lounges. Currently, the institute operates at training sites located in Al-Duwaliah with seating capacity of 650 students at one time, Al Fahaheel with seating capacity of 100 students at one time. Our Mission Unlocking individual and professional skills. Opening doors to extensive support to internationally recognized certification. Hosting the most favorable environment for trainees to a guaranteed success. Our Vision Furnishing updated international recognized credentials. Boarding and maintaining quality instruction. infocenter The house of certifications broadens your opportunities.

8 infocenter Facilities

9 infocenter Cafeteria

10 IT Class

11 Mac Lab

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13 English Class

14 IT Training Courses

15 Microsoft Programming Tracks 16 Relational Database Management System Tracks (RDBMS) 20 Networking Tracks 24 Microsoft Application Server Products 34 Office Applications 46

16 Programming Tracks Development Training Field assists you in providing applications and database support for your organization in: Windows applications Web applications Visual studio 2013 It s the newest development package released by Microsoft. It provides simple, reliable and rapid tools for individual developers and software development team. The following tracks are available in The Development Field : MCSD: Microsoft Certified Solutions Developer MCSD: Windows Store Apps MCSD: Web Applications

17 MCSD: Windows Store Apps Description: Demonstrate your expertise at designing and developing fast and fluid Windows 8 apps. General Objectives: Learn the Syntax of C# Language Visual Studio 2013 Templates Configure standard controls Implement the Layout using Windows 8 Built-In Controls Present data in the user interface using data binding, Manage Windows Notification Service (WNS) Channel Course Title Hrs 20483: Programming in C# : Essentials of Developing Windows Store Apps Using C# : Advanced Windows Store App Development Using C# 40 Skills Earned: How to use Microsoft Visual Studio 2013 How to write C# code How to perform basic IO operation How to create Windows Store Apps using Microsoft Visual Studio 2013 How to present data in the user interface using data binding How to respond to application lifecycle events How to handle navigation scenarios in a Windows Store app How to implement tiles and toast notifications in a Windows Store app How to implement various data access scenarios for Windows Store apps. How to add animations and transitions How to work with the Push Notification Service (WNS). How to manage Windows authentication and web authentication in Windows 8 apps. How to use Windows.Store Classes to Support Trial App Conversion How to implement In-App Purchase in an App Target Audience: Developers who want to know how to develop Windows Store Applications. Microsoft Programming Tracks 17

18 MCSD: Web Application Description: Demonstrate your expertise in creating and deploying modern web applications and services. General Objectives: Basic HTML5/CSS3/JavaScript programming skills Design and develop Web applications using MVC technology Communicate with Windows Azure Develop Web Services using Visual Studio Course Title Hrs 20480: Programming in HTML5 with JavaScript and CSS : Developing ASP.NET MVC 4 Web Applications : Developing Windows Azure and Web Services 40 Skills Earned: How to use Microsoft Visual Studio 2013 How to write Java Script/CSS3 and HTML5 code How to Style HTML5 pages by using CSS3 How to Design and Implement Security How to Design the Web Application Architecture How to Develop ASP.Net MVC 4 Web Application How to Troubleshoot and Debug Web Applications How to Design and Implement Security for Web Application How to Create and consume ASP.NET Web API services How to store and access data stored in Windows Azure Storage How to host services on various Windows Azure environments How to Deploy Services Prerequisite: Microsoft Programming Tracks Course 20483B: Programming in C# or equivalent knowledge. Target Audience: Developers who want to know how to develop Web Applications. 18

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20 Relational Database Management System Tracks: (RDBMS) A relational database management system (RDBMS) is a program that lets you create, update, and administer a database by storing a collection of data in digital formal. Microsoft SQL server 2014: is a comprehensive integrated data management and analysis software that enables organizations to store and manage the information. The following tracks are available for SQL server 2014: MCSA: SQL Server 2014 MCSE: Data Platform MCSE: Business Intelligence

21 MCSA: SQL Server 2014 Description: This track is intended for IT Professionals who administer and maintain SQL Server 2014 databases. It focuses on the essential skills and knowledge to run and maintain the next wave of advanced database and information solutions. General Objectives: SQL Server 2014 product features and tools Maintaining a database Installing and configuring SQL Server 2014 Managing database files Backing up and restoring databases Managing security Course Title Hrs 20461: Querying Microsoft SQL Server : Administering Microsoft SQL Server Databases : Implementing a Data Warehouse with Microsoft SQL Server 40 Skills Earned: How to use Microsoft SQL Server 2014 Management Studio How to retrieve and filter data How to group and summarize data by using Transact-SQL How to display data from multiple tables How to modify data in tables How to install and configure SQL Server 2014 How to secure a database How recover data after its loss How to backup and restore databases How to create and manage users How to configure database mails, alerts and notifications Target Audience: Database Administrators System Administrators Microsoft Relational Database 21

22 MCSE: Data Platform Description: The track focuses on teaching individuals how to use SQL Server 2012 product features and tools related to implementing a database. It focuses on building on intermediate-level database core certification, earn advanced database professional certification to build and service high availability solutions on the SQL Server 2012 platform. General Objectives: Create databases Database files Create database objects Create Table & Constraints Create views, functions, stored procedures, Create indexes and triggers. Course Title Hrs 20464: Developing Microsoft SQL Server Databases : Designing a Data Solution with Microsoft SQL Server 40 Skills Earned: How to design and implement tables and work with schemas How to design and implement views How to Design Database How to design and implement stored procedures, function and triggers Prerequisite: MCSA SQL Server 2014 Target Audience: Database Developers IT Programmers Microsoft Relational Database 22

23 MCSE: Business Intelligence Description: Future-proof your BI expertise with advanced-level BI professional certification, your gateway to the skills and techniques needed to design, build, and deploy solutions that deliver more data to more people across the organization. General Objectives: Create Reports Connect Reports from Different Data Storage Publish Reports to Server Automating Report Delivery Working with Microsoft Self-Service BI and Big Data Technologies Self-Service Data Modeling with PowerPivot Using Power Query to create interactive data visualizations Using Power Map to create geographic data visualizations Using SharePoint Server for BI Collaboration Course Title Hrs 20466: Implementing Data Models and Reports with Microsoft SQL Server : Designing Self-Service Business Intelligence and Big Data Solutions 40 Skills Earned: How to describe the components, architecture, and nature of a BI solution How to create reports with Reporting Services How to create reusable report items that simplify self-service reporting How to manage report execution and delivery How to create a multidimensional database with Analysis Services How to Share PowerPivot Workbooks How to Use Windows Azure Marketplace Data in Microsoft Excel How to use MDX Syntax How to browse reports in a Power BI site How to Process Big Data with Pig How to use Data Mining for Predictive Analysis Prerequisite: MCSA SQL Server 2014 Target Audience: Database Designer Database Developer System Analyst Microsoft Relational Database 23

24 Networking Tracks A qualified system engineer managing your system will help you browse the internet quickly and efficiently, prevent and protect it against viruses, apply proper filters to block all junk mail, and allow the network printer to be managed automatically. A system engineer is responsible for many tasks, such as : installing and configuring servers, setting up mailing solutions, handling database, securing the network by placing and implementing firewalls, and a periodical data back up system. A system engineer ensures that the computers are running efficiently, the network is stable and data is secure from external users, such as hackers and attackers. They also guarantee that the IT released tasks are performed on a daily basis. In addition, a system engineer adapts the company s network to the latest technologies by implementing hardware and software upgrades. Microsoft training provides the individual with hands-on experience in running a network s set up and supplies them with real-life situations Basics knowledge of networks contributed to an individual s opportunity to get trained in, and get certified as MTA, MCSA, AND MCSE since these positions are in great demand. A part from these intensive courses, candidates are advised take online tests to evaluate their skills which can help in order to specialize in their field.

25 MTA: Microsoft IT Infrastructure Description: The Microsoft Technology Associate (MTA) is Microsoft s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a career using Microsoft technologies. This program provides an appropriate entry point to a future career in technology and assumes some hands-on experience or training but does not assume on-the-job experience. General Objectives: Understand Server Installation Understand Server Roles Understand Active Directory Understand Storage Understand Server Performance Management Understand Server Performance Management Understand Network Infrastructures Understand Network Hardware Understand Protocols and Services Understand Security Layers Understand Operating System Security Understand Network Security Understand Security Software Course Title Hrs 40365: Windows Server Administration Fundamentals : Networking Fundamentals : Security Fundamentals 24 Skills Earned: How to do basic windows server installation How to manage the network infrastructure Hot to secure your server installation Prerequisite: N/A Target Audience: IT Professionals Microsoft Networking Tracks 25

26 MCSA: Windows Server 2012 Description: The Microsoft Certified Solutions Associate (MCSA) certification is for IT professionals looking to get their first job in Microsoft technology. Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 certification confirms that you have core Windows Server 2012 skills that are relevant across multiple solution areas. This foundational certification validates your ability to work with Windows Server 2012 in a real-world business. General Objectives: Install and Configure Servers Configure Server Roles, Server Features, & Hyper-V Deploy and Configure Core Network Services Create and Manage Group Policy Install and Administer Active Directory Deploy, Manage, and Maintain Servers Course Title Hrs 20410: Installing and Configuring Windows Server : Administering Windows Server : Configuring Advanced Windows Server 2012 Services 40 Skills Earned: How to Configure the Active Directory Infrastructure How to Configure and Manage Active Directory, Group Policy, & High Availability How to Configure Network Services and Identity & Access Solutions How to Configure a Network Policy Server Infrastructure How to Configure File and Print Services Target Audience: Microsoft Networking Tracks This certification is intended for Information Technology (IT) Professionals who have good Windows operating system knowledge and experience and who want to acquire the skills and knowledge necessary to implement the core infrastructure services in an existing Windows Server 2012 environment. 26

27 MCSE: Windows Server 2012 Description: The Microsoft Certified Solutions Expert (MCSE): Server Infrastructure certification validates your ability to build comprehensive server infrastructure solutions. Show that you have the skills needed to run a highly efficient and modern data center, with expertise in identity management, systems management, virtualization, storage, and networking. General Objectives: Creating a Server Upgrade and Migration Designing and Maintaining an IP Configuration and Address Management Solution Designing a DNS Server Implementation Implement a Group Policy Object (GPO) strategy Plan and implement file services Designing and Implementing Network Access Services and Network Protection Plan and Implement a Highly Available Enterprise Infrastructure Implement a Server Virtualization Infrastructure Course Title Hrs 20413: Designing and Implementing a Server Infrastructure : Implementing an Advanced Server Infrastructure 40 Skills Earned: How to Upgrade and Migration Considerations How to Designing and Implementing DHCP and a DNS Server in your network How to Designing an AD DS Forest and Designing a GPO How to Planning and Implementing a VPN How to implement and manage virtualization hosts, networking, storage, and virtualization infrastructure Prerequisite: MCSA Windows Server 2012 Target Audience: This certification is intended for IT professionals with hands-on experience implementing, managing, and maintaining a Windows Server 2012 infrastructure in an existing enterprise environment, who wish to acquire the skills and knowledge necessary to carry out advanced management and provisioning of services within the Windows Server 2012 environment. Microsoft Networking Tracks 27

28 Upgrading Your Skills to MCSA Windows Server 2012 Description: This course explains new features and functionality in Windows Server 2012 around management, networking infrastructure, storage, access control, Hyper-V, high availability, and identity federation. Failover Clustering. General Objectives: Install and configure Windows Server 2012 Manage Windows Server with Windows PowerShell 3.0 Implement Hyper-V Implement Active Directory Domain Services Manage Storage for Windows Server 2012 Implement Remote Access Course Title Hrs 20417: Upgrading Your Skills to MCSA Windows Server Skills Earned: How to Install, configure, Monitor and maintain Windows Server 2012 How to Implement Hyper-V, and Implement Failover Clustering with Hyper-V How to Implement Failover Clustering How to Implement network services How to migrating and upgrading your specific environment to Windows Server 2012 Prerequisite: Microsoft Certified Solutions Associate (MCSA) Windows Server 2008 (MCITP). Target Audience: This course is intended for Information Technology (IT) Professionals who are already experienced Windows Server 2008 or Windows Server 2008 R2 Administrators carrying out day to day management and administrative tasks and who want to update their skills and knowledge to Windows Server Microsoft Networking Tracks And also who want to update that to the Microsoft Certified Solutions Associate (MCSA) Windows Server

29 Microsoft Specialist: Windows 10 Description: This program will provide the students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. These skills include learning how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Students will also learn how to configure data security, device security, and network security, and maintain, update, and recover Windows 10. It also provides administrators with the knowledge and skills needed to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. General Objectives: Describe the important new features of Windows 10. Install Windows 10. Configure a device running Windows 10. Configure network connectivity for a Windows 10 device. Manage storage in Windows 10. Manage files and printers. Manage apps. Manage data security. Manage device security. Implement Windows 10 features to improve network security. Monitor and update Windows 10 devices. Restore files, roll back drivers, and recover Windows 10 devices. Describe the challenges and solutions for desktop and device management in an enterprise environment. Deploy Windows 10 Enterprise desktops. Manage user profiles and user state virtualization. Manage Windows 10 sign-in and identity. Manage desktop and application settings by using Group Policy. Manage data access for Windows-based devices. Manage remote access solutions. Configure and manage client Hyper-V. Manage Windows 10 devices by using enterprise mobility solutions. Manage desktop and mobile clients by using Intune. Manage updates and Endpoint Protection by using Intune. Manage application and resource access by using Intune. Course Title Hrs : Installing and Configuring Windows : Deploying and Managing Windows 10 Using Enterprise Services 40 Microsoft Networking Tracks 29

30 Microsoft Specialist:Windows 10 Skills Earned: How to plan and implement Windows 10 deployments in large organizations. How to manage the Windows 10 installations after deployment to provide secure identity and data access using technologies related to Group Policy, Remote Access, and Workplace Join. How to support a variety of device and data management solutions, Microsoft Azure Active Directory, Microsoft Intune, and Microsoft Azure Rights Management are introduced. Prerequisite: Students should have at least two years of experience in the IT field and should already have the following technical knowledge: Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS) Microsoft Active Directory Domain Services (AD DS) principles Windows Server 2012 R2 fundamentals Microsoft Windows Client essentials, for example, working knowledge of Windows 7 and/or Windows 8.1. Target Audience: IT Professionals, Network support engineers, desktop support technicians Microsoft Networking Tracks 30

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32 MCSA: Windows 8 Description: Intended for IT professionals who administer and support Windows 8.1 PCs, devices, users, and associated network and security resources. The networks with which these professionals typically work are configured as Windows Server domain-based environments with managed access to the Internet and cloud services. General Objectives: Describe solutions and features related to managing Windows 8.1 in an enterprise network environment. Determine requirements and perform the tasks for installing and deploying Windows 8.1. Determine the most appropriate management tools to configure Windows 8.1 settings. Configure resource connectivity for both domain-joined and non-domain joined PCs and devices. Implement Windows 8.1 technologies to secure network connections. Configure file, folder, and printer access. Implement tools and technologies that can help secure Windows 8.1 PCs and devices. Configure and control desktop apps, Windows Store apps, and virtual apps. Optimize and maintain Windows 8.1 PCs and devices. Configure mobile computer settings and to enable remote access. Determine how to recover Windows 8.1 from various failures. Describe and configure Client Hyper-V. Describe the processes involved in planning and using a troubleshooting methodology for Windows 8.1. Troubleshoot startup issues and operating system services on a Windows 8.1 system. Troubleshoot computers remotely. Troubleshoot client configuration failures and GPO application issues. Troubleshoot remote connectivity issues. Troubleshoot issues related to application installation and operation. Maintain Windows 8.1 following deployment. Design and implement extranet connectivity for Windows 8. Microsoft Networking Tracks Course Title Hrs 20687: Configuring Windows : Supporting Windows Skills Earned: How to manage profiles and user state between Windows devices. How to configure disks, partitions, volumes, and device drivers in a Windows 8.1 system. How to configure network connectivity. How to resolve issues related to hardware devices and device drivers. How to recover a computer running Windows

33 MCSA: Windows 8 Prerequisite: At least two years of experience in the IT field Knowledge of networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS) Knowledge of Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management Understanding of the certificate security and working knowledge of the fundamentals of Active Directory Certificate Services (AD CS) Understanding of Windows Server 2008 R2 or Windows Server 2012 fundamentals Understanding of Microsoft Windows Client essentials; for example, working knowledge of Windows XP, Windows Vista, Windows 7 and/or Windows 8 Target Audience: IT Professionals, Network support engineers, desktop support technicians Microsoft Networking Tracks 33

34 Microsoft Application Server Products Training on products like SCCM, Virtualization, Exchange, Lync can be taken to gain expertise with current IT environment and to get yourself updated with new Microsoft certifications.

35 Core Solutions of Microsoft Exchange Server 2013 Description: Exchange Server 2013 help organizations to configure and manage a Microsoft Exchange Server 2013 messaging environment, offers anywhere access to , voice mail, calendars, and contacts; and enables new levels of operational efficiency. Provide best practices, and considerations that will help them optimize their Exchange server deployment General Objectives: Configuring as well as installing exchange servers Configuring as well as creating mailboxes Configuring the client s access Configuring the transport servers Understanding reporting,monitoring, and troubleshoot Exchange Server 2013 Plan and implement disaster recovery for Exchange Server 2013 Plan and configure administrative security and administrative auditing Implementation of recovery and high availability Course Title Hrs 20341: Core Solutions of Microsoft Exchange Server Skills Earned: How to provide an service for your organization How to Design and Manage an Exchange Infrastructure How to connect this service to the Internet to communicate with other organizations via s Target Audience: This course is designed for candidates who are responsible for the Exchange messaging environment in an enterprise environment. They are senior administrators who act as the technical lead over a team of administrators. Who have experience administering Windows Server, including Windows Server 2008 R2 or Windows Server 2012, and working with Active Directory Domain Services (AD DS). Microsoft Application Server Products 35

36 Advanced Solutions of Microsoft Exchange Server 2013 Description: Provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2013 messaging environment. And will teach you how to configure Exchange Server 2013, and it will provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment. General Objectives: Configure, manage, and migrate Unified Messaging Manage a site-resilient Database Availability Group (DAG) and CAS solution Configure, and manage advanced security Configure and manage compliance, archiving, and discovery solution Course Title Hrs 20342: Advanced Solutions of Microsoft Exchange Server Skills Earned: How to Design and implement Exchange Server 2013 Unified Messaging How to Design and implement site resiliency for Exchange Server 2013 How to Plan a virtualization strategy for Exchange Server 2013 roles How to Design and implement message transport security How to Design and implement messaging coexistence Prerequisite: Course 20341: Core Solutions of Microsoft Exchange Server 2013 Target Audience: Microsoft Application Server Products This course is intended for people aspiring to be enterprise-level messaging administrators. Who want to learn about Exchange Server 2013 and they should be expected to have experience with Exchange Server 2013 or with previous versions of Exchange Server like help desk, or system administration. In addition, it s for who are looking to take the exam : Microsoft Exchange Server 2013, Advanced Solutions, as a stand-alone, or as part of the requirement for the MCSE: Microsoft Exchange Server 2013 certification. 36

37 MCTS: Administering and Deploying System Center 2012 Configuration Manager Description: System Center Configuration Manager 2012 to deploy and manages software and asset management. General Objectives: Plan, deploy, and manage Microsoft System Center Configuration Manager 2012 for the enterprise environment. Plan for and complete client deployment. Configuring WDS, configuring PXE, configuring the VM build environment Use inventory collection, software metering, and Asset Intelligence Distribute software using Microsoft System Center Configuration Manager 2012 Deploy, manage, and monitor software updates Course Title Hrs 10747: Administering System Center 2012 Configuration Manager : Deploying System Center 2012 Configuration Manager 24 Skills Earned: How to manage network users, computers, and other devices using one console. How to use Microsoft configuration manager to deploy different operating systems to different types of computers. How to install programs, updates, and hardware drivers using Microsoft configuration manager. How to Maintaining and Monitoring System Center 2012 Configuration Manager How to Migrating from System Center Configuration Manager 2007 to System Center 2012 Configuration Manager Target Audience: This Training program is for Systems Engineers who need to plan a Microsoft System Center 2012 Configuration Manager deployment. They have three to five years of experience in medium to large enterprise organizations supporting multiple desktop and server computers that run Microsoft Windows. Microsoft Application Server Products 37

38 Core Solutions of Microsoft Lync Server 2013 Description: This course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2013 solution. The course emphasizes Lync Server 2013 Enterprise Voice features from a deployment and configuration perspective. General Objectives: Describe how the features and architecture of Lync Server 2013 enable real-time communication and collaboration. Deploy Lync Server 2013 Configure users and rights using Role-Based Access Control (RBAC). Deploy and manage Lync 2013 clients. Configure and manage external user access using the Edge server role. Deploy basic Enterprise Voice functionality. Extend Enterprise Voice functionality to include trunk options, Call Park orbit, and the Unassigned Number feature. Integrate Microsoft Exchange Server 2013 Unified Messaging (UM) with Lync Server Configure the Response Group Service, including agent groups, queues, and workflows. Configure and manage conferencing. Configure and use archiving and monitoring. Improve bandwidth management using Call Admission Control (CAC). Configure a Survivable Branch Server for a branch office. Course Title Hrs 20336: Core Solutions of Microsoft Lync Server Skills Earned: Microsoft Application Server Products How to provide Voice over IP, and Instant messages services in the organization by using Microsoft Lync Server 2013 How to Designing a Lync Server 2013 Topology How to Preparing the Environment and Deploying a Lync Server 2013 Pool Prerequisite: MCSA Windows Server 2012 Target Audience: Candidates are IT or telecommunications professionals who have experience with complex deployments. They should know how to deploy and configure Lync Server 2013 for end users, endpoint devices, telephony, audio/video and web conferences, security, and high availability. 38

39 Enterprise Voice and Online Services with Microsoft Lync Server 2013 Description: This course teaches how to design and configure enterprise voice in Microsoft Lync Server 2013 and Lync Online services. This course will provide you with the knowledge and skills to configure and manage a Lync Server 2013 on premises, Lync Online in the cloud or in a mixed deployment. In addition, it will provide the skills needed by IT or telephony consultants to deliver a Lync based enterprise voice solution. General Objectives: Configuring Basic Enterprise Voice Functionality Preparing for Enterprise Voice Designing Exchange Server 2013 Unified Messaging Integration with Lync Server 2013 Configuring and Deploying Emergency Calling Exploring Monitoring Server Reports Course Title Hrs 20337: Enterprise Voice and Online Services with Microsoft Lync Server Skills Earned: How to configure Enterprise Voice features of Lync Server 2013 How to Implementing Enterprise Voice Applications How to connect Microsoft Lync Server 2013 to a public switched telephone network (PSTN) How to Implementing Call Admission Control Prerequisite: Completed Course 20336, Core Solutions of Microsoft Lync Server Target Audience: Candidates are IT or telecommunications professionals who have experience with complex deployments. They should know how to deploy and configure Lync Server 2013 for end users, endpoint devices, telephony, audio/video and web conferences, security, and high availability Microsoft Application Server Products 39

40 MCSE: Microsoft SharePoint 2013, Configuration Description: This track is for IT professional who configures & deploys Microsoft SharePoint General Objectives: SharePoint Structure and Components SharePoint Physical Structure SharePoint Logical Structure SharePoint Installation and Configurations Manage and monitor sites and users Securing SharePoint Environment Course Title Hrs 20331: Core Solution of Microsoft Sharepoint Server : Advanced Solution of Microsoft Sharepoint Server Skills Earned: How to Install SharePoint Server Prerequisites and SharepointServer How to Create a Web Application How to Create a Site Collection How to Configure Authentication How to Configure Search How to Implement a Backup Strategy Prerequisite: MCSA: Windows Server 2012 Certificates. Target Audience: Microsoft Application Server Products Network Administrators Database Administrators Developers 40

41 MCSD: Microsoft SharePoint 2013 Application Development Description: A Microsoft Certified Solutions Developer (MCSD) in Microsoft SharePoint 2013, Application Development should be able to Write code that extends SharePoint 2013, add and support code to an existing project, Write code for and test custom features in a SharePoint solution such as a Visual Web Part or Event Receiver and Implement a solution designed by lead SharePoint Developer. General Objectives: SharePoint Development Principles Develop Different type of sharepoint Web Parts Create workflow using Visual Studio and SharePoint Designer Accessing external data from SharePoint 2013 solutions. SharePoint Branding using C# Code Course Title Hrs 20488: Developing Microsoft Sharepoint Server 2013 core solution : Developing Microsoft Sharepoint Server 2013 Advanced Solution 40 Skills Earned: How to access SharePoint 2013 objects programmatically How to use development tools that are integrated with the SharePoint 2013 development platform, such as Visual Studio 2013 and SharePoint Designer 2013 How to develop Web Parts for SharePoint 2013 solutions How to develop solutions that access database data by using Business Connectivity Services How to develop workflows as part of SharePoint 2013 solutions How to develop menus as part of SharePoint 2013 solutions Prerequisite: Course 20480B: Programming in HTML5 with JavaScript and CSS3 Course 20486B: Developing ASP.NET MVC 4 Web Applications Target Audience: ASP.net Developers that have Experience performing end user tasks with SharePoint Microsoft Application Server Products 41

42 MCSA: Office Solutions Associate Description: This course targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and users. General Objectives: Provision Office 365 Plan and Implement Networking and Security in Office 365 Manage Cloud Identities Implement and Manage Identities by Using DirSync Implement and Manage Federated Identities for Single Sign-On (SSO) Monitor and Troubleshoot Office 365 Availability and Usage Manage Clients and End-User Devices Provision SharePoint Online Site Collections Configure Exchange Online and Lync Online for End Users Plan for Exchange Online and Lync Online Course Title Hrs 20346: Managing Office 365 Identities and Services 40 Skills Earned: Microsoft Application Server Products 42 How to plan a pilot deployment of office 365 How to provision new tenant accounts How to check that clients can connect to the office 365 service How to manage users and licenses by using the office 365 admin center How to manage security and distribution groups by using the office 365 admin center How to plan for deploying office 365 clients How to prepare for user-driven client deployments How to prepare for managed it deployments of office 365 clients How to implement and use office telemetry with office 365 clients How to plan for implementing exchange online within your organization How to configure DNS records for office 365 services How to manage anti-malware and anti-spam policies How to configure additional addresses for users How to create and manage external contacts, resources, and groups in exchange online How to configure external user sharing by using the office 365 admin center How to plan for an ad fs deployment How to monitor office 365 service health How to analyze and use office 365 reports

43 MCSA: Office Solutions Associate Prerequisite: In addition to their professional experience, students who attend this training should already have the following technical knowledge: Knowledge: Completion of Clinic or equivalent technical knowledge Cloud-based service concepts Overview of Office 365 and its component services Active Directory Directory Service TCP/IP network routing Domain Name Services (DNS) X.509 Certificates Firewall ports Experience: Using Windows PowerShell Administering Office 365 with Office 365 Admin Center Working with virtual machines Using Remote Desktop Target Audience: This course is intended for IT professionals and consultants who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements, and supporting technologies. This course is also intended for network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, integration with on-premise directory services, and compliance with service level agreements. Microsoft Application Server Products 43

44 Designing for Office 365 Infrastructure Description: This intensive instructor-led course provides students with the knowledge and experience to implement Office 365 in a large corporate environment using the FastTrack three-phase delivery process of Pilot, Deploy, and Enhance. The course consists of two distinct parts: Lecture/Lab. Part One is the training phase of the course and consists of six modules. Each module has an asso ciated paper-based lab that is based on an actual, real-world Office 365 deployment involving a medium-sized enterprise organization. The aim of the scenario is to confirm that students have learned the concepts from the modules. Case Study. Part Two is the testing phase and consists of a different scenario based on another real-world deploy ment, this time involving a large enterprise deployment. During the case study, students will work in groups to create a design solution for the organization that is based on the information provided in the scenario and gained from interviewing the instructor, who will role-play the part of the customer. Each group will then present its design to the remainder of the class. General Objectives: Describe the Office 365 FastTrack deployment methodology Identify the benefits of the FastTrack approach compared to the current deployment process Plan the Pilot phase of the FastTrack deployment process Plan the Deploy phase to ensure this phase commences correctly Plan the optional sections of the Enhance phase, depending on the customer s requirements Course Title Hrs 10968: Designing for Office 365 Infrastructure 24 Skills Earned: Microsoft Application Server Products How to Plan for Pilot Users How to Plan for Team Collaboration How to Plan domains for Office 365 How to Plan how user accounts and identities will be managed How to Plan to introduce Lync Online How to Plan to deploy Office 365 ProPlus to users How to Plan to implement single sign-on with Active Directory Federation Services (AD FS) How to Plan for long-term coexistence with Exchange Hybrid deployment How to Plan to integrate Exchange Online Protection. How to Plan for customization of SharePoint Online. How to Plan SharePoint Online hybrid deployments alongside SharePoint on-premises. How to Test the ability to create and present a complete FastTrack design plan for an organization. 44

45 Designing for Office 365 Infrastructure Prerequisite: At least one year of experience with Office 365 and at least two years of in-role experience as a consultant or IT Professional Knowledge of the individual components of Office 365, such as Microsoft Exchange, Microsoft SharePoint, Microsoft Lync, and Office 365 ProPlus Experience with the Office 365 platform and its administrative console Experience with Active Directory, Windows Azure Active Directory, Directory Synchronization (DirSync) and single sign-on (SSO) with Active Directory Federation Services (ADFS) 2.0 Successful deployment experience of Office 365 in a customer-facing engagement Knowledge of the principles of IT project design Ability to present and peer-review a project design Target Audience: This course is intended for consultants and IT professionals who are responsible for planning and implementing Office 365 in medium to large enterprise environments where there are complex factors within the client s infrastructure that affect the migration process. The course student typically: Is an enterprise architect, IT consultant or IT professional that has already planned and implemented Office 365 in a large corporate environment. Has hands-on experience with Office 365 Wants to know the design factors behind Microsoft s new FastTrack approach to deploying Office 365 through rapid piloting of Office 365, followed by the Deploy and Enhance phases. Microsoft Application Server Products 45

46 Office Applications The Microsoft Office 2013, 2016 suite contributes to your success by building connections between people, information and business processes. Microsoft Office has evolved from a suite of personal productivity products to a more comprehensive and integrated system. It helps fill the demand for qualified, knowledgeable people in the modern workplace. At the same time, Microsoft Office Application helps satisfy an organization s need for a qualitative assessment of employee skills.

47 Microsoft Office 2016: Description: This Microsoft Office 2016: Transition from Office 2007/2010 course will help you bridge the gap from the version you already know and love, to the latest release of Microsoft s flagship productivity suite. General Objectives: Identify new and enhanced features that are common across all applications in Office Modify documents using Microsoft Word Enhance worksheet data using Microsoft Excel Augment a presentation using Microsoft PowerPoint Create a database using Microsoft Access Utilize mail, calendars, contacts, and tasks in Microsoft Outlook Course Title Hrs Introduction to MS Word Intermediate MS Word Advanced MS Word Introduction to MS Excel Intermediate MS Excel Advanced MS Excel Introduction to MS PowerPoint Advanced MS PowerPoint Introduction to MS Outlook Advanced MS Outlook MS OneNote MS InfoPath Designer MS Visio Introduction to MS Access Intermediate MS Access Advanced MS Access Introduction to MS Project Advanced MS Project MS SharePoint Designer MS Publisher MS Office 2016 Features 10 Microsoft Office Applications 47

48 Microsoft Office Courses 2016 Top New Features: 1) Co-Authoring Co-authoring allows more than one user to work on a document simultaneously. Microsoft says that users can work on a document regardless of the device, and read the operating system they are using. 2) Office Sway Sway lets you make stylish media presentations that can be quickly made and embedded on websites. 3) Tell Me Available in Word, PowerPoint, Excel, Outlook, Project, Visio, and Access, Tell Me is a smart assistant that can understand your queries written in completely human y words. It will assist you with whatever issues you re having. 4) Smart Lookup Smart Lookup features in the new Office version will provide you with contextual information about words and phrases you need to know more about. When you select a word or a phrase in Word, PowerPoint, or any other Office application, the sidebar opens at the right side with details about the selected text from various sources, including Wikipedia. 5) Create forecasting with one click It is now easier than ever to create a forecast charts based on historical data. Just select the cells, and Excel now offers one-click option to predict the future trends. 7) Mail Triage Microsoft s Clutter feature in Outlook analyses your pattern and also observes the people you interact with the most, and using these metrics, it prioritises your s and only shows you what s really important to you while putting low priority s into a separate folder. 8) Planner Allows a team to make projects and quickly make tasks and documents. It utilizes Office Graph, a feature that keeps a record of every document, -related actions, and other activity log of a user. Microsoft Office Applications 48

49 Microsoft Office Courses 2013 Description: Training that is aligned with the values and needs of the organization will be vital to the success of most businesses. Microsoft Office can be found in virtually every workplace. This suite of office productivity software includes numerous related applications, and even tech savvy users will require at least some training to grasp many of the more advanced features available. General Objectives: Providing new hires with basic skills Addressing gaps in current employee skill-sets Preparing staff for promotion and greater responsibilities Take advantage of powerful new tools for collecting, analyzing, and sharing information Course Title Hrs Introduction to MS Word Intermediate MS Word Advanced MS Word Introduction to MS Excel Intermediate MS Excel Advanced MS Excel Introduction to MS PowerPoint Advanced MS PowerPoint Introduction to MS Outlook Advanced MS Outlook MS OneNote MS InfoPath Designer MS Visio Introduction to MS Access Intermediate MS Access Advanced MS Access Introduction to MS Project Advanced MS Project MS SharePoint Designer MS Publisher MS Office 2013 Features 10 Microsoft Office Applications 49

50 Microsoft Office Courses Skills Earned: MS Windows: How to complete basic tasks in Windows 8 How to Interact with Windows 8 using a mouse and touch gestures How to Adjust settings for search, sharing, privacy, and using the Cloud How to Create a picture password or a PIN for your account MS Word: How to write your diary and keep it secret How to organize your work daily report How to summarize and format your university research How to organize your research references How to design electronic forms How to attract chairmen by your Curriculum Vitae MS Excel: How to use formulas to ease your calculations How to organize your data in tables within your touches How to protect your confidential files How to be exceptional and create your own commands How to control the data entry formats MS PowerPoint: How to show your ideas in a special and creative way How to advertise for your product by using attractive animations How to be a professional presenter How to publish your tutorial online How to finalize your presentation s time by pre-presenting How to create nice stories for kids Microsoft Office Applications MS Outlook: How to schedule your appointments How to assign tasks to team members How to track the team members performance How to browse your s without connection How to attach your signature to your s How to define your contacts with more details How to share your activities with friends How to invite your team for meetings 50

51 Microsoft Office Courses Skills Earned: MS OneNote: How to create one centralized resource for all your ideas How to manage information with tools that save time and simplify your work How to collect information, brainstorm and share ideas from more places MS InfoPath: How to create powerful, interactive forms, without having to write any code How to quickly Design Forms with Easy-to-Use Tools How to layout your Forms Using Pre-built Page and Section Layouts How to easily add rules to validate data, format your form, or perform other actions MS Visio: How to visualize your plans with specialized drawings How to represent specific process of the plan by different shapes How to improve your skills in organizing priorities using Built-in template MS Access: How to reflect the real data changes on your files How to build a strong base for tracking your data How to analyze data and link those using relations How to design creative forms for data entry How to extract exact data matching specified criteria How to view data in summarized and organized way MS Project: How to manage your project budget How to evaluate possibilities How to save time and effort and manage professional project How to specify schedule for every part of your project MS SharePoint Designer: How to customize your site exactly the way you want How to create interactive Web pages without writing code How to develop sites compatible with a wide range of browsers MS Publisher: How to create a calendar of your doing remember the important events How to Create your website by applying your ideas Invite your friends with your own greeting cards Microsoft Office Applications 51

52 Microsoft Office Courses Skills Earned: MS Office Features: How to work with the office version new tools Learn more about extra and new tools MS Web Expression: How to build your own personal site How to build a web site In easy and common tool MS Internet Explorer: How to discover the threats of computer and learn how to protect it How to browse websites without saving history How to control the explorer options according to your needs How to discover the network and how to build it How to know the web glossary and their implications Target Audience: Novice or advanced office users with the confidence and skills to use office applications in the workplace or at home and to develop their current skills. Microsoft Office Applications 52

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