The Local Authority Liaison Officer Training. Meeting the requirements of the National Occupational Standards

Transcription

1 The Local Authority Liaison Officer Training Meeting the requirements of the National Occupational Standards

2 Aim: Overarching Aim & Objective To impart knowledge on how Dorset authorities manage the response to civil emergencies or major disruptions at the bronze/operational level Objective: For you to gain knowledge and understanding of each of the key elements detailed in the National Occupational Standards (NOS)

3 How this training helps you and your local authority? Do you know what your authority s arrangements are for responding to emergencies? Do you know where you fit within the Command and Control structure? What determines the need for Local Authority Liaison Officer (LALO) to be deployed? Who is responsible for Warning and Informing? LALO at the scene of an incident and your role LALO at Rest and Reception Centres and your role LALO at a Silver meeting

4 Knowledge and Understanding of: KI legislation, policies, procedures, guidance for emergency response K2 legislation and organisational requirements in relation to health, safety and welfare K3 Emergency plans and arrangements K4 Principles of effective response and recovery

5 The Civil Contingencies Act The Civil Contingencies Act delivers a single framework for civil protection in the United Kingdom capable of meeting the challenges of the twenty-first century Part 1 of the Act establishes a clear set of roles and responsibilities for those involved in emergency preparation and response at the local level. The Act divides local responders into two categories, imposing a different set of duties on each. Category 1 and Category 2 Responders

6 Bournemouth, Dorset & Poole Local Resilience Forum

7 Bournemouth, Dorset & Poole Local Resilience Forum

8 Responsibilities under the CCA Category 1 Responders Organisations at the core of the response and are subject to the full set of civil protection duties. They are required to: Assess the risk Emergency plans Business Continuity Management arrangements Arrangements to warn, inform and advise the public Promote Business Continuity to SME and Voluntary Agencies Share information with other local responders Co-operate with other local responders Category 2 Responders Utilities, telecommunications, transport providers, Highways Agency, Health & Safety Executive, Cat 2 responder Health bodies MOD & Voluntary Agencies not part of this???

9 Local Authority Responsibilities (1) provide immediate shelter and welfare for survivors not requiring medical support and their families and friends provide medium to longer-term welfare of survivors provide Investigating and Enforcement Officers under the provision of the Food and Environment Protection Act as requested by DEFRA facilitate the inspection of dangerous structures to ensure that they are safe for emergency personnel to enter

10 Local Authority Responsibilities (2) clean up of pollution and facilitate the remediation and reoccupation of sites or areas affected by an emergency liaise with the coroner s office to provide emergency mortuary capacity co-ordinate the activities of the various voluntary sector agencies involved, and spontaneous volunteers Facilities for the welfare of emergency response personnel in a protracted incident Lead the recovery effort and support communities

11 Six key steps:- Integrated Emergency Management (IEM) Emergency Preparedness (statutory) 1. Anticipation 2. Assessment 3. Prevention 4. Preparation

12 Six key steps:- Emergency Response & Recovery Guidance (non-statutory) 5. Response 6. Recovery Management Integrated Emergency Management (IEM)

13 The principles of effective Response & Recovery There are eight guiding principles: Anticipation risk identification Preparedness all organisations be properly prepared Subsidiarity decisions taken at the lowest appropriate level, co-ordination at the highest necessary level; Direction strategic aim agreed, understood by all involved.

14 The principles of effective Response & Recovery Information information is critical to emergency response and recovery Integration effective co-ordination between and within organisations Co-operation engagement and information sharing between all agencies and at all levels Continuity incident managed in the existing functions of organisations and familiar ways of working

15 The LRF structure Executive Group Business Management Group Community Risk Working Group Capabilities Groups National Capabilities Program Community Risk Register Statutory Legislation Organisational responsibilities

16 Knowledge and Understanding of: K5 Principles of command, control and coordination and the potential flexibility between levels of response K6 Potential impact of emergencies on individuals, communities and the environment K7 How to make and apply decisions based on the assessment of risk K8 The roles, responsibilities and information needs of organisations involved in the response

17 How incidents develop Planned and Unplanned? Bottom Up (Service Level Response) Top Down (Big Bang event) In and out of Hours Triggers, when to start cascades, callout arrangements, deployment of resources Emergency Control Centre required?

18 STRATEGIC / GOLD What needs to be done TACTICAL / SILVER How it will be done Information up Decisions down BRONZE / OPERATIONAL Doing it BRONZE / OPERATIONAL Doing it Incident BRONZE / OPERATIONAL Doing it

19 Multi-agency Strategic Coordinating Centre (SCC) Required when a Major Incident is in progress, or in preparation (forward planning, due to intelligence and events) Located at Dorset Police HQ, Winfrith Location for all agencies when convening LRF multi-agency Strategic Coordination Group (SCG) Possibly LRF multi-agency Tactical Coordination Group (TCG). LRF multi-agency Warning & Informing Group a Scientific & Technical Advice Cell (STAC) a Recovery Coordination Group (Local Authority Lead)

20 Local Authority SILVER/Tactical Undertakes Tactical Management Location- Near to scene, teleconference (TCG) LA Representation- Local Authority Liaison Officers (LALO) at scene LALO representation at other locations e.g. Rest & Reception Centres, Evacuation Points

21 Bronze Operational and the LALO Role of Bronze Operational response Police Fire Ambulance LA Environmental Health Officer Building Control Officer Local Authority Transport Services Highways Street Scene Role of LALO Location Representation Attendance at Scene

22 LALO at Scene or LALO at Silver Command locations What is the difference?

23 LALO at Silver Command Locations Specify locations Tactical management Support to LALO at Scene Information to Organisations and GOLD Command Co-ordination of support resources

24 LALO at the Scene Information gathering and reporting Eyes and Ears for the organisation Local Authority Advice to Incident Commander Reporting to your organisations Command Structure Duty Officer/Tactical/Gold/other Bronze/Operational Command Locations

25 The LALO at the Scene Opportunity today to understand the role of the Local Authority Liaison Officer (LALO) From receipt of a call Locality of Joint Incident Control Point (RVP) Safe approach Gaining entry through Police cordons

26 The LALO at the Scene Register at the Incident Command Point (ICP)/RVP Safety briefing and situation report Tactical representation/silver meetings, multi-agency liaison and feed back to own organisation Local Authority Resources Awareness of own resilience at such incidents Airwave Radio Demonstration & Role Play

27 Outcomes Awareness of procedures Knowledge to gather, record and communicate information Use of radio communications equipment Recognise the Incident Commander and Senior blue light representatives Confidence to engage and coordinate resources Understand the various LALO roles Be aware of basic jargon

28 Supporting Documents & Advice Emergency Response Plan Concept of Operations LALO Action Card Initial Responders Major Incident Manual Incident Management Log Airwave Radio Aide Memoire Basic Health & Safety Advice

29 Response Actions Response Initiation Emergency Services Duty Officers Duty Silver/Incident Manager Emergency Planning Officers Call back contact telephone number (Police Control) Police Incident number Pre-determined response actions

30 Response Resources Support assistance Photo ID PPE High Visibility Clothing/Tabbards with Role identification Wet weather gear/ sensible footwear Grab Bag Communications equipment Incident Management Log Contact information Stationery/Maps/Torches Personal welfare

31 What do others expect from you? Communicate any delay in attending Clearly recognised & identifiable Pleased to see you Professional in your approach Provide information on evacuation centres/vulnerable population Honest with capabilities/timescales Bring your knowledge and give advice Represent Local Authority Services

32 Attendance at Scene Approach Traffic congestion Chaos Road safety Flashing lights Inform Control Rooms delays in attendance Escorts Unexploded Ordnance any hazards, wind direction, communications RVP What is it and purpose At scene or nominated building/vehicle Flexible location can move Possibly Incident Control Point (ICP) (Other terminology JICP, FCP, RVP, Incident Command Support (ICS))

33 Scene Management diagram TRAFFIC CORDON Prevents unauthorised vehicle access to the area OUTER CORDON Forms a controlled area around inner cordon. Only vetted people have access A A A INNER CORDON This secures the hazard and potential crime scene. Initially it will be cleared by police and fire service of ALL non essential personnel RVP JESCC Marshalling Area Pedestrian Zone Only A Cordon Access Point Determined by Police and will = alwys be on enter or exits routes SCENE ACCESS CONTROL Provides fiocal point for support services prior to entering area

34 Joint Incident Control Point Purpose Attendance Who to report to?/where to report to? Photo ID PPE Tallies Briefing at Joint ICP who by?

35 Joint Incident Control Point Police FCP/ICP In a multi agency response this would be the Joint Incident Control Point (JICP) Command Support Unit (CSU) This would be Fire & Rescue Incident Command Support Point for larger or protracted incidents.

36 Who to Report to This is your first point of contact at any incident COMMAND SUPPORT COMMAND SUPPORT. Identified by red and white check tabard or armband. FIRE INCIDENT COMMANDER Identified by white tabard or armband POLICE INCIDENT COMMANDER Identified by a white tabard AMBULANCE OFFICER Identified by a green and white chequered tabard

37 Briefing by Command Support SITREP SAD CHALET Report Identify LA resources in conjunction with LALO Practical issues resource requirement etc

38 Knowledge and Understanding of: K9 How to communicate with individuals affected by emergencies in a manner which promotes understanding K10 The type of facilities which may be established to meet the needs of individuals affected by emergencies K11 Your organisation s policy for dealing with the media K12 The actions to take where there are limitations on the availability and use of resources

39 Management Information Tools Command & Control communications Airwave Interoperability Public Warning and Informing, prior during and after incidents- pre scripted Multi Agency Media/Comm s involvement CLIO National Resilience Extranet (NRE) Technology, GIS Importance of keeping Incident Logs/Records of actions and decisions

40 Communications Strategy Individual Agencies strategies? LRF Command & Control communications Public Warning and Informing, prior during and after incidents- pre scripted Multi Agency Media/Comm s involvement

41 Availability of necessary resources and sustainability over a prolonged incident? LALO Representatives Duty Roster? Loggist/Administrative support? Environmental Health representative for (STAC) Temporary Shelter (B&Ds responsible, DCC manages Rest Centres). Important that Housing Officers are available Temporary Emergency Mortuaries Availability of Transport and specialist Equipment Reliance on resilient Telecommunications Reliance on Management Information Systems How much do we rely on Contractors?

42 Knowledge and Understanding of: K13 The correct procedures for handing over responsibility K14 How to conduct briefings and de-briefings K15 The purpose of recording information and the types of records that must be kept

43 Role Play Mini Exercise and Scenario

44 Case Studies Landslides/Cliff Falls Heath Fires Lytchett Minster School Fire School Bus incident Stalbridge gas incident Phospherous Cannisters

45 Additional Courses

46 Source of further information for you! web site development that will hold the reference material you may need Legislative guidance Plans Reference material

47 Questions?