MAJOR EMERGENCY RESPONSE PROCEDURE
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1 MAJOR EMERGENCY RESPONSE PROCEDURE PREPARED BY: DATED: February 2013 MEPC Ltd For the latest revision Innovation Centre of this document please 99 Park Drive visit our website Abingdon Oxfordshire OX14 4RY Tel: Release Number 5 Fax:
2 CONTENTS PAGE 1.0 Introduction Definition of Major Emergency The Milton Park Site MEPC Emergency Controller Tenants Evacuation Controller Location of Emergency Muster Points Silent Hours Alternative Communications Possible Types of emergency Emergency Alarm Raising the Alarm Emergency Controller Duties Tenants Evacuation Controller Duties Persons in Charge of Visitors and Contractors Company Employee Responsibilities First Aiders All Clear & Return to Work Temporary Shelter Press & Publicity 8 Appendix 1 Site Plan with Muster Points Appendix 2 Bomb Warning Checklist 2
3 1.0 INTRODUCTION The aim of this document is to instruct and inform the Tenants of Milton Park, their visitors and contractors of the procedures in place for dealing with a MAJOR EMERGENCY on the Park. 2.0 DEFINITION OF MAJOR EMERGENCY A MAJOR EMERGENCY is defined as being an incident that may affect any area within Milton Park or endanger the surrounding environment. This procedure relies essentially for its effectiveness on the management of the incident in an appropriate manner by a small team of experienced personnel, with emphasis placed on the need for good communications. It is the responsibility of the MEPC Milton Park Management Team and Tenants to ensure that within each individual s area of responsibility the detailed arrangements necessary for the implementation of this procedure are made, issued, understood and updated as necessary. Any Emergency should be reported to MEPC (out-of-hours to Security) immediately on the following numbers:- MEPC Security / THE MILTON PARK SITE MEPC have owned, developed and managed Milton Park for around 20 years. The single ownership of the Park has allowed for an extensive and ongoing programme of investment that continues to meet the demands of modern business. Milton Park is made up of around 80 developments consisting of numerous office and warehouse units with around 6500 employees. See Appendix (1) showing a plan view of the Park. 4.0 MEPC EMERGENCY CONTROLLER Normally it will be the Facilities Manger or Deputy (as appropriate), who will act as the point of contact for the Tenants, Emergency Services and organise MEPC s response. 3
4 5.0 TENANTS EVACUATION CONTROLLER Normally it will be the Tenants Facilities/Office Manager or Fire Warden, who will be responsible for making sure that all personnel have evacuated from site and are assembled at the designated evacuation muster point as soon as possible. He or she should then check that all personnel remain at the designated muster point unless otherwise instructed by the Emergency Services. 6.0 LOCATION OF EMERGENCY MUSTER POINTS In the event of a MAJOR EMERGENCY, an evacuation muster point will be established for all Milton Park personnel. The Emergency Services will determine if it is necessary to move people to these points, and if so which ones: Please see Appendix (1) - These are; ZONE A Grass area at the front of Park Gate (units ) See Appendix (1) ZONE B Grass area at the back of the Quad (Units 65-71) See Appendix (1) ZONE C Grass verge at side of unit 152. See Appendix (1) ZONE D Grass area at the side of unit 180 See Appendix (1) 7.0 SILENT HOURS Normal office working hours for MEPC Milton Park are between and Monday to Friday, with Security working 24 hours a day 7 days a week. Should a MAJOR EMERGENCY arise during normal working hours MEPC s Facilities Manager or Deputy will contact and provide the details to the Emergency Services. Out of hours this will be done by Security who will also contact the MEPC Management Team. 8.0 ALTERNATIVE COMMUNICATIONS In the event that Milton Park s telephone lines cannot be used mobile phones are held by Security and the MEPC Management Team. In addition there is also two way radio sets held at the Security post should alternative communication be needed in the event of a Network failure. Security also keeps a copy of the Tenant record forms where company keyholder information is kept for contact to be made. 4
5 9.0 POSSIBLE TYPES OF EMERGENCY Bomb Threat - In the event of a bomb threat, details should be recorded on a Bomb Warning Checklist (See Appendix (2) for an example sheet) and the information passed to the Emergency Controller/Services. Initial action: At the discretion of the Emergency Controller/Emergency Services some or the entire site will be evacuated and a search carried out. Building or Grass Fire Flammable and toxic storage should be kept away from buildings and grassed areas. Initial action: Evacuate the area with a possible risk, notify emergency services, asses wind conditions and raise the alarm. Leakage of Flammable, Toxic, Corrosive, Oxidising or Inert Gases The Tenant using such substances should in addition have operational procedures in place for actions to be taken in the event of leakage, including stopping any leaks getting to surface water run off and providing COSHH information to the Emergency services. Initial action: Evacuate the area with a possible risk, notify emergency services, Assess wind condition and raise alarm. Train derailment a heavily used railway runs next to the Southern border of the Park. Initial action: Attempt to evacuate the area affected and organise clear access to the incident site and notify emergency services. Leakage of Diesel or Oil from delivery vehicles - The material is very difficult to clean up and could present a slip hazard to people and vehicles. Initial action: Cordon off area, contact relevant authority regarding dispersal and arrange for immediate clear-up EMERGENCY ALARM A fire or other EMERGENCY is denoted by the sounding of a continuous alarm signal and all personnel should evacuate their building and assemble at the relevant muster point. 5
6 11.0 RAISING THE ALARM Anyone discovering a major incident or fire or witnessing a major release of liquid or gas, an explosion or other serious EMERGENCY should Immediately use the nearest fire call point within their building (normally a red box adjacent to fire exists). Where this is adjacent to a plant emergency stop button, this must be actuated. Evacuate the building to the tenants designated fire assembly/muster point, or a suitable alternative. Identify and inform the Emergency Controller of the reason of the alarm. Give the Emergency Controller details of the incident and the action already taken and provide further assistance as directed by the Emergency Controller. Should medical or police services be required outside normal working hours The security personnel will contact the emergency services by dialling EMERGENCY CONTROLLER DUTIES The EMERGENCY CONTROLLER should: Establish the Emergency Control Centre - normally within the Park Management Office (Innovation Centre, 99 Milton Park) unless within the incident area. Locate and assess the incident. Contact the local Emergency services by dialling 999, if necessary Assess wind direction and conditions and the nature of EMERGENCY and nominate a Muster Point. Contact Evacuation Controllers/key holders within demised areas as listed on the Tenant record forms. Contractors or visitors as detailed in visitor and contractors signing in book held on site should also be informed of the incident and assemble at the relevant muster point. Consider what local response is required to deal with the emergency and liaise with the emergency services when they arrive. Ensure that evidence is preserved to facilitate any future investigation. Liase with emergency services 6
7 13.0 TENANTS EVACUATION CONTROLLER DUTIES The Tenants EVACUATION CONTROLLER should: Inform the company's fire marshals of the incident and details of designated muster points. Set off the buildings fire alarm system to evacuate the building. Ensure all personnel, including any contractors and visitors are marshalled to the designated muster point/s. Ensure all personnel, including contractors and visitors are accounted for at the muster points and that they remain at the muster point, unlessinstructed otherwise by the Emergency Controller/Services. Arrange alternative muster point, if necessary after consultation with the Emergency Controller PERSONS IN CHARGE OF VISITORS AND CONTRACTORS Persons responsible for visitors will ensure their safety and conduct them to the Emergency Muster point. Persons in charge of contractors will ensure that all work is stopped and that the contractors are conducted to the Emergency Muster points. Any involvement in the Emergency must be reported to the EMERGENCY CONTROLLER COMPANY EMPLOYEE RESPONSIBILITIES All personnel should assemble as quickly as possible at the Emergency Muster point and report to the relevant Evacuation Controller FIRST AIDERS Trained First Aiders should proceed to the Emergency Muster point with their First Aid boxes, if it is safe to collect them. 7
8 17.0 ALL CLEAR AND RETURN TO WORK The Emergency Services will declare the Major Emergency over after consultation with the Emergency Controller and any other Specialist on site. The Emergency Services will allow personnel to return to their normal work place only after ensuring that it is safe for them to do so. All safety work permits in force at the beginning of the EMERGENCY must be endorsed before work can be resumed TEMPORARY SHELTER Shelter may well be offered by tenants, who are in a position to do so PRESS AND PUBLICITY (MEPC ONLY) All requests for information relative to the incident from any press or publicity agency, must be referred to; SRF The Oast Rooms 113 High Street Odiham Hants RG29 1LA Tel: Steve Forster: mobile Stephen@communicationmatters.co.uk 8
9 Appendix 1 Footpath to Didcot Footpath to Sutton Courtenay Zone C Zone D Zone B Zone A Footpath to Milton Village 9
10 Appendix 2 10
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