School Coaching CHAPTER 18
|
|
- Austen King
- 7 years ago
- Views:
Transcription
1 CHAPTER 18 School Coaching Handouts for this chapter include: 1. What is a coach? 2. Coaching techniques 3. The coaching process 4. SMART goals 5. Questions to ask 6. Generate alternative actions 7. Monitoring progress 8. Move toward self-sufficiency 9. Critical elements
2 HANDOUT 1 What is a coach? A coach helps others move from where they are to where they want to be. To coach is to bring individuals from their current reality to their desired vision. A coach helps people learn new skills and knowledge to enable them to solve problems or achieve goals on their own.
3 HANDOUT 2 Coaching techniques Directive The coach knows the correct instructions. The coach can communicate those instructions in ways the client will understand. The client is interested and wants to receive the instructions. The client has enough experience to translate the instructions into performance. The coach and client are looking for an immediate, short-term solution to a pressing problem. Collaborative The coach and client share a high level of trust. The coach and client have enough expertise to solve the problem. Both parties agree, explicitly or implicitly, to brainstorm ways to solve the problem. The two agree on the problem to be solved and the conditions for a satisfactory solution. Nondirective The coaching process is based on the client s needs. The client allows himself to be coached. The coach and the client trust each other completely. The coach has enough background knowledge, coaching skills, and confidence in those skills to address the client s goals. The coach focuses on the client s desired outcomes.
4 HANDOUT 3 The coaching process Step 1: Agree on a desired result. Step 2: Understand the current reality. Step 3: Explore the assumptions leading to that reality. Step 4: Generate alternative actions. Step 5: Monitor progress. Step 6: Move toward self-sufficiency.
5 HANDOUT 4 SMART goals Specific Measurable Achievable Relevant Time sensitive
6 HANDOUT 5 Questions to ask Questions to ask to understand the current reality: What actions or approaches have you tried? How have they worked? What actions or approaches have been most successful? Tell me more about the causes of your successes. What actions or approaches have not worked? What barriers or obstacles have you encountered? Explore the assumptions leading to that reality. Are the assumptions based on fact or opinion? Remember that effectively testing assumptions requires both compassion and courage.
7 HANDOUT 6 Generate alternative actions Has the client considered other possibilities for action? Did the client consider these other options and decide not to pursue them? If so, why? How are things working under the current design? Are the client s actions moving her closer to her goals?
8 HANDOUT 7 Monitoring progess The most effective methods are those that require the client to monitor the results being achieved. Another method for monitoring progress is periodically assessing the coaching process itself.
9 HANDOUT 8 Move toward self-sufficiency Goals: The client adopts and embraces new ways of thinking that open up possibilities for action. The client generates that thinking independently. The client is able to transfer the new thinking to others.
10 HANDOUT 9 Critical elements n Coaching is a non-sequential, non-linear process. n Coaching groups will require repeated conversations. n A coach will draw on all areas of life when working with clients. n Curiosity and the ability to listen, question, focus, and achieve results are essential. n Coaches must have a high tolerance for ambiguity. n Coaches must be compassionate and respect their clients.
6 Essential Characteristics of a PLC (adapted from Learning by Doing)
6 Essential Characteristics of a PLC (adapted from Learning by Doing) 1. Shared mission, vision, values, goals Educators in a PLC benefit from clarity regarding their shared purpose, a common understanding
More informationThe CQC s approach to regulating urgent care. Ruth Rankine Deputy Chief Inspector for Primary Care CQC
The CQC s approach to regulating urgent care Ruth Rankine Deputy Chief Inspector for Primary Care CQC NHS Confederation Urgent and Emergency Care Forum Ruth Rankine Deputy Chief Inspector of General Practice
More informationEXHIBIT CC. Identifying Management Level Knowledge, Skills and Abilities. Executive Core Competencies (ECCs)
EXHIBIT CC Identifying Management Level Knowledge, Skills and Abilities Executive Core Competencies (ECCs) ECC One: Leading Change ECC Two: Leading People ECC Three: Results Driven ECC Four: Business Acumen
More informationShell Mentoring Toolkit
Shell Mentoring Toolkit A reference document for mentors and mentees Human Resources LEARNING 25/07/2007 Copyright: Shell International Ltd 2006 CONTENTS What is Mentoring? 4 The Mentor s Role The Role
More informationLeadership Principles
Leadership Principles Building value-based leadership. We have defined five values that form the shared foundation of our business practices. They provide orientation for all of our employees. Our leaders,
More informationGoal setting is a powerful process for thinking about your ideal future and for motivating yourself to turn your vision of this future into reality.
Topic 1: Goals Goal setting is a powerful process for thinking about your ideal future and for motivating yourself to turn your vision of this future into reality. The process of setting goals helps you
More informationActivity #1:The Mentor-Student Agreement
Activity #1:The Mentor-Student Agreement 1. This activity is a great way for mentors and students to reach a common understanding about what they want and expect from the mentoring relationship. 2. This
More informationAdult Volunteer Guide
Adult Volunteer Guide is the highest award Girl Scout Seniors and Ambassadors can earn. Your role, whether you re a troop/group volunteer or a project advisor, is to encourage Girl Scout Seniors and Ambassadors
More informationCONSTRUCTING AN EFFECTIVE ACTION PLAN
A C T I V I T Y 4. 7 CONSTRUCTING AN EFFECTIVE ACTION PLAN Purpose and Objectives Now that the school has identified the various components of its improvement plan, the task is to bring everything together
More informationWiltshire Council s Behaviours framework
Wiltshire Council s Behaviours framework It s about how we work Trust and respect Simplicity Responsibility Leadership Working together Excellence Why do we need a behaviours framework? Wiltshire Council
More informationCOACHING FOR CHANGE: MORE THAN FOCUS AND OUTCOMES. John L. Bennett, Ph.D. McColl School of Business Queens University of Charlotte (USA) June 4, 2014
COACHING FOR CHANGE: MORE THAN FOCUS AND OUTCOMES John L. Bennett, Ph.D. McColl School of Business Queens University of Charlotte (USA) June 4, 2014 Copyright 2014, John L. Bennett All Rights Reserved
More informationRole Description Director, Customer Experience
Role Description Director, Customer Experience Classification/Grade/Band Band 1 Senior Executive Work Level Standards ANZSCO Code PCAT Code Date of Approval Work Contribution Stream: Service/Operational
More informationE XPERT PERFORMANC E. Building Confidence. Charting Your Course to Higher Performance. The Number 1 Challenge for New Leaders
E XPERT PERFORMANC E Charting Your Course to Higher Performance CHALLENGE: Today s leaders need to meet an increasing demand for measurable results in ever decreasing time frames. SOLUTION: Ultimately
More informationModule 1 Personal Vision and Mission Statements for Business Leaders
Module 1 Personal Vision and Mission Statements for Business Leaders By Michelle Pate, MA, MBA How many times have you worked for a company and many of your co-workers don t know what is happening at the
More informationGUIDELINES FOR THE MANAGEMENT OF COMMUNITY LEGAL EDUCATION
GUIDELINES FOR THE MANAGEMENT OF COMMUNITY LEGAL EDUCATION NOTE The following guidelines were drafted and adopted by the National CLE Advisory Group in August 1995. They were reviewed and adopted by the
More informationAsking Thoughtful & Reflective Questions
Coaching for Capacity Building Asking Thoughtful & Reflective Questions Page 16 What is Thoughtful and Reflective Questioning? Thoughtful and Reflective Questioning is the second skill set of effective
More informationxxx Lesson 11 1. Comprehend the writing process 2. Respond positively to the writing process
xxx Lesson 11 The Writing Process Overview: This lesson will focus on the writing process and how it relates to communication. Learners will be taught what the writing process is, its parts, and how they
More informationObjectives: To develop the coaching and leadership skills necessary to drive sales performance in the branch
Successful Sales Leadership I for Branch Managers This three-day course teaches the branch managers how to focus on the activities that drive sales performance. Lead your team to meet the desired strategic
More informationGoals, Objectives and Norms
Goals, Objectives and Norms Helping your team plan for success. Objectives Participants will be able to: Explain the difference between goals and objectives Define what norms are and why it is so important
More informationRe-energizing the Practice of Leadership for the Public Good Public Sector Core Leadership Practices Paradoxes of Leadership
Re-energizing the Practice of Leadership for the Public Good Public Sector Core Leadership Practices Paradoxes of Leadership In July of 2001 a group of representatives from the National Security Agency
More informationWood Badge Ticket Workbook 2012
Wood Badge Ticket Workbook 2012 Five Central Themes and Leadership Skills The themes that follow encapsulate the course content of Wood Badge for the Twenty-First Century. 1) Living the Values Values,
More informationStrategic HR Partner Assessment (SHRPA) Feedback Results
Strategic HR Partner Assessment (SHRPA) Feedback Results January 04 Copyright 997-04 Assessment Plus, Inc. Introduction This report is divided into four sections: Part I, The SHRPA TM Model, explains how
More informationTen Tips for Successfully Coaching Employees by Laurie Maddalena, CEO of Envision Excellence, LLC
What is Coaching? Ten Tips for Successfully Coaching Employees by Laurie Maddalena, CEO of Envision Excellence, LLC Coaching is a partnership you form with an employee that focuses on helping them learn
More informationThe Management System Track
The Management System Track 1. What Is It? 2. How Does It Relate to Certification Bodies? 3. How to Implement It? 1 Presenters Paul Grace, MS, CAE Executive Director, NBCOT Dale Cyr, MBA, CAE Executive
More informationThe Coach Approach. Presented by: Alicia Santamaría
The Coach Approach Presented by: Alicia Santamaría Acorn Or empty vessel? The Coach Approach to Communication Agenda and Objectives What When Key Skills: Listening Inquiry Giving Feedback GROW Model (Introduction)
More informationA guide to helping people to succeed at work
Coaching: Helping you to improve social outcomes A guide to helping people to succeed at work This guide is for anyone wanting to use coaching skills to help colleagues succeed. In particular, it is intended
More informationEmployee Performance Management Training
Employee Performance Management Training 2 Employee Performance Management Training Session 1: Importance of Managing Performance Session 2: Setting Goals Session 3: Creating Performance Appraisal Form
More informationCommunication Process
Welcome and Introductions Lesson 7 Communication Process Overview: This lesson teaches learners to define the elements of effective communication and its process. It will focus on communication as the
More informationKey Steps to a Management Skills Audit
Key Steps to a Management Skills Audit COPYRIGHT NOTICE PPA Consulting Pty Ltd (ACN 079 090 547) 2005-2013 You may only use this document for your own personal use or the internal use of your employer.
More informationWriting Effective Email in English How to make sure your emails get read and acted upon
ressources humaines service de formation Du personnel EPFL - PL - RH-F Téléphone: +41 21 693 34 30 Bâtiment INN Fax: +41 21 341 31 58 Station 7 - CH-1015 Lausanne Site web: http://sfp.epfl.ch NEW Writing
More informationLEADERSHIP DEVELOPMENT FRAMEWORK
LEADERSHIP DEVELOPMENT FRAMEWORK February 13, 2008 LEADERSHJP PERSPECTIVE I consider succession planning to be the most important duty I have as the Director of the NOAA Corps. As I look toward the future,
More informationDr. Jonathan Passmore s Publications Library:
Dr. Jonathan Passmore s Publications Library: This paper is the source text for the published paper or chapter. It is made available free of charge for use in research. For the published version of this
More informationDisney Leadership in Action: Pursuit of Excellence
Disney Leadership in Action: Pursuit of Excellence Program Description Disney Leadership in Action: Pursuit of Excellence is three hour leadership experience through Disneyland Park where sixth through
More informationCommunication and Problem Solving
INSTRUCTOR S GUIDE Communication and Problem Solving First Edition, 2006 California Childcare Health Program Administered by the University of California, San Francisco School of Nursing, Department of
More informationACCOUNTABILITY AND GOAL SETTING
ACCOUNTABILITY AND GOAL SETTING Adapted from Winning and Accountability by Henry J. Evans-Co-Founder and Managing Partner, Dynamic Results Agenda Introduction Functional competencies Strategic goals/personal
More informationLearning Coach Guide
PLHS LEARNING COACH GUIDE Learning Coach Guide PLHS 1 PLHS LEARNING COACH GUIDE Introduction Learning Coaches at Preston Lodge High School form part of the wider professional learning support structures
More information360 feedback. Manager. Development Report. Sample Example. name: email: date: sample@example.com
60 feedback Manager Development Report name: email: date: Sample Example sample@example.com 9 January 200 Introduction 60 feedback enables you to get a clear view of how others perceive the way you work.
More informationCHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY
CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS Eight Steps of Change Errors Common in Organizational Change Culture Change Comes Last, Not First Change Strategies Roadmap to a Culture
More informationAction Steps for Setting Up a Successful Home Web Design Business
Action Steps for Setting Up a Successful Home Web Design Business In this document you'll find all of the action steps included in this course. As you are completing these action steps, please do not hesitate
More informationStrategies for Developing Listening Skills
Strategies for Developing Listening Skills Dr. Neena Sharma Asst. Professor of English (AS & H) Raj Kumar Goel Institute of Technology Ghaziabad (UP), India Email - neena15sharma@gmail.com dr_neenasharma@rediffmail.com
More informationHow To Handle An Unsupportive Person While Pursuing Your Dream
Kim Fredrickson, M.S., MFT Author and Coach How Do I Handle Unsupportive Friends and Family While Pursuing My Goals and Dreams? Relationships are at the core of everything we do, whether this is in our
More informationHEAD OF SALES AND MARKETING
HEAD OF SALES AND MARKETING Job details Reference number: GO-HOSM-2013 Job Title: Head of Sales and Marketing Supervisor: Managing Director Location: Kenya Job summary Reporting to the Managing Director,
More informationLearning Coach Professional Training Programme
Learning Coach Professional Training Programme Welcome Rose Urkovskis & Sandi Bates Activity 1: Ice breaker hand out of icebreaking methods Activity 2: Discussion: Explore the benefits of coaching Activity
More informationDeveloping a Learning Plan. A Learning Plan can serve as a useful tool for planning and managing professional development.
Developing a Learning Plan A Learning Plan can serve as a useful tool for planning and managing professional development. Developing a Learning Plan requires that you: 1. Identify a Learning Goal, the
More informationEngineer/Architect Executive
Office of Human Resources Engineer/Architect Executive Page 1 of 6 GENERAL STATEMENT OF CLASS DUTIES Directs functional and/or operational areas that include establishing a multi-year vision and strategic
More information3/8/2016. Speak Up! Listen Up! Embracing Effective Communication Skills to Drive Safety Excellence. Zach Knoop
Speak Up! Listen Up! Embracing Effective Communication Skills to Drive Safety Excellence Zach Knoop 1 WELCOME AND INTRODUCTIONS Safety Considerations Caterpillar Safety Services Who are you and who am
More informationAll of these circumstances indicate that the world of tomorrow is as different as today s water utility business is from that of yesteryear.
EXECUTIVE SUMMARY PROJECT OVERVIEW Why Should We Invest in Strategic Planning? Strategic planning is a set of intentions expressed as a plan. The plan turns the intentions into reality by focusing on the
More informationEmerging Leaders Programme 2011 Personal Leadership Development Plan and Portfolio
Emerging Leaders Programme 2011 Personal Leadership Development Plan and Portfolio Emerging Leaders Programme 2011 Personal Leadership Development Plan and Portfolio Name 2 Personal Leadership Development
More informationSI Coordinator Handbook. Information, Resources and Forms
SI Coordinator Handbook Information, Resources and Forms Updated November 2010 1 2 Table of Contents SI Coordinator Job Description... 5 Observations and Evaluations... 9 Initial Contacts... 10 Informal
More informationThe framework is based on three dimensions of responsible decisions : Contribution to purpose Consistency with guiding principles Impact on people
Decision-Making Frameworks The main objective of this section is to provide you with four decision-making frameworks, which you might find useful in addressing complex CSR issues, particularly at the corporate/organization
More informationCustom Solutions Delivering unsurpassed quality, content, and support to help you achieve your program goals
Custom Solutions Delivering unsurpassed quality, content, and support to help you achieve your program goals Why choose Elsevier? When it comes to custom products, the provider you choose directly affects
More informationSTRATEGIC APPROACH TO INTERVIEWING BEST PRACTICES FOR THE MBA MARKET
STRATEGIC APPROACH TO INTERVIEWING BEST PRACTICES FOR THE MBA MARKET TOP 10 INTERVIEW COMPETENCY CHECKLIST COMPETENCY Craft a targeted positioning statement that highlights your experience, expertise,
More informationMaking a positive difference for energy consumers. Competency Framework Band C
Making a positive difference for energy consumers Competency Framework 2 Competency framework Indicators of behaviours Strategic Cluster Setting Direction 1. Seeing the Big Picture Seeing the big picture
More informationPERSONAL AND CAREER DEVELOPMENT PLANNING GUIDANCE NOTES
PERSONAL AND CAREER DEVELOPMENT PLANNING GUIDANCE NOTES When your passions and talents coincide with the needs of the world, that is your vocation. Aristotle kos/rev.4/02-11-06 1 Table of Contents Section
More informationForm: Filled in table. Method: Peer assessment. Tool: Checklist. Form: Completed table. Method: Peer assessment. Tool: Checklist
Lesson Plan English First Additional Language Grade 5 Content in context: Text from other Learning Area - Whether Los and ASs Learning Activities Details of Assessment Barriers to Learning LO 1 Listening
More informationGoal Setting. Your role as the coach is to develop and maintain an effective coaching plan with the client. You are there to
Goal Setting Your role as the coach is to develop and maintain an effective coaching plan with the client. You are there to Brainstorm with the client to define actions that will enable the client to demonstrate,
More informationLeadership Development Handbook
Leadership Development Handbook Presented by: Langara College Human Resources Prepared by: Jackson Consulting Group Aim of the Handbook is to provide: Leadership Development Handbook - Introduction help
More informationPREPARATION: - facilitator coordinates focus of panel, introduces and summarizes - briefs panel
Lecture - presents factual material in direct, logical manner - contains experience which inspires - stimulates thinking to open discussion - useful for large groups - experts are not always good teachers
More informationGirl Scout Gold Award. Troop/Group Volunteer Guide and Project Advisor Guide
Girl Scout Gold Award Troop/Group Volunteer Guide and Project Advisor Guide The Girl Scout Gold Award is the highest award Girl Scout Seniors and Ambassadors can earn. Your role, whether you re a troop/group
More information!!!!! !!!!!!!!!!!! Goal-Setting For Referees. by Jürgen Boss, Supervisor & Performance Coach by Jürgen Boss
Goal-Setting For Referees by Jürgen Boss, Supervisor & Performance Coach by Jürgen Boss 2 of 9 Goal-setting can be an important part of any athlete s training plan, whether their goal is to improve their
More informationAction Planning: Developing a Plan
Action Planning: Developing a Plan Bonner Curriculum Overview: Category: Level: Student organizers and leaders of community service projects and civic engagement often face issues that require well-developed
More informationEngineer/Architect Director
Office of Human Resources Engineer/Architect Director Page 1 of 6 GENERAL STATEMENT OF CLASS DUTIES Directs functional and/or operational professional areas that include developing annual and multi-year
More informationDeveloping Policies, Protocols and Procedures using Kotter s 8 step Change Management Model
2013 Developing Policies, Protocols and Procedures using Kotter s 8 step Change Management Model Marion Foster Scottish Practice Management Development Network [Pick the date] IMPLEMENTING CHANGE POWERFULLY
More informationKEY CONCEPTS AND IDEAS
LEAD SELF The domain of the LEADS in a Caring Environment leadership capability framework, consists of four capabilities: a leader (1) Is Self-Aware, (2) Manages Self, (3) Develops Self, and (4) Demonstrates
More informationWhat Have I Learned In This Class?
xxx Lesson 26 Learning Skills Review What Have I Learned In This Class? Overview: The Learning Skills review focuses on what a learner has learned during Learning Skills. More importantly this lesson gives
More informationCoaching Course Workbook
Coaching Course Workbook PROJECT COORDINATOR Pat Richardson, MEd EXECUTIVE DIRECTOR Katie Wilson, PhD, SNS National Food Service Management Institute The University of Mississippi 2015 National Food Service
More informationSpecific Measurable Achievable. Relevant Timely. PERFORMANCE MANAGEMENT CREATING SMART OBJECTIVES: Participant Guide PROGRAM OVERVIEW
Specific Measurable Achievable PERFORMANCE MANAGEMENT CREATING SMART OBJECTIVES: Participant Guide Relevant Timely PROGRAM OVERVIEW About the Training Program This session is designed to enable participants
More informationREACHING YOUR GOALS. Session 4. Objectives. Time. Materials. Preparation. Procedure. wait4sex
Session 4 REACHING YOUR GOALS Objectives At the completion of this session, youth will: 1. Define what is meant by short and long term goals, 2. Identify and describe personal goals to the group, and 3.
More informationUniversity of Alberta Business Alumni Association Alumni Mentorship Program 2015-2016
University of Alberta Business Alumni Association Alumni Mentorship Program 2015-2016 Program Guidelines This document is designed to be a reference guide, containing information that you will need throughout
More informationINSPIRE A SHARED VISION
INSPIRE A SHARED VISION INSPIRE A SHARED VISION is one of the five practices for exemplary leaders from the book, The Student Leadership Challenge The Five Practices for Exemplary Leaders. Grade Level:
More informationOffice of Human Resources. Financial Manager
Office of Human Resources Financial Manager Page 1 of 6 GENERAL STATEMENT OF CLASS DUTIES Manages financial functional and/or operational area(s) that include implementing work plans based on annual goals
More informationISO Revisions Whitepaper
ISO Revisions ISO Revisions Whitepaper What is the difference between a procedures and a process approach? Approaching change Process vs procedures: What does this mean? The concept of process management
More informationHow To Be A Successful Employee
Attention to Detail Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved. Provides accurate, consistent numbers on all paperwork Provides information
More informationTHE SUCCESSFUL JOB SEARCH
THE SUCCESSFUL JOB SEARCH N U R F C O L D C A L L O X I N T E R N A Y L I I S F E P N W B R T I N T I N T E R V I E W K K A I Z W V E C L E P S E C N J O B S E A R C H D I M D R G U L M F J B I L U E K
More informationThere are two types of goals you must set, both short-term and long-term
Why set Goals? To get your dream job, you will need to set some realistic goals first. Look upon goals as navigation tools, a sort of 'sat-nav' for the journey on your new career path. Goal setting is
More informationPERSONAL DEVELOPMENT GOALS PLAN For September 2013-June 2014
PERSONAL DEVELOPMENT GOALS PLAN For September 2013-June 2014 RATIONALE: As a student at ITS, we want you to be not only learners in the classroom but also within the context of life in general and ministry
More informationTeam Building. HR can provide you with support for building effective team work.
Team Building HR can provide you with support for building effective team work. Developing Effective Teams Model Typically we work with the leader or a smaller working group to determine what they would
More informationUniversal Constructs: Essential For 21St Century Success
Universal Constructs: Essential For 21St Century Success On this page... Critical Thinking Complex Communication Creativity Collaboration Flexibility and Adaptability Productivity and Accountability Key
More informationUN career workshop 20.11.2014, CIMO
UN career workshop 20.11.2014, CIMO Agenda Competencies Recruitment process Motivation letter P11 Competency based CV Technical Tests Competency based interview Q&A What are Competencies? It is my hope
More informationRelationships of a Leader
As Cru seeks to take the Gospel to more than 110 million college students worldwide, one of the greatest needs we have is for leaders - men and women with a vision for the future and the ability to involve
More informationWhat was the impact for you? For the patient? How did it turn out? How has this helped you in your job? What was the result?
EXAMPLE VALUE BASED INTERVIEW QUESTIONS VALUE LEADING QUESTION FOLLOW UP QUESTIONS KEY CRITERIA Compassion Give me an example of a time when you were particularly perceptive regarding a Describe what you
More informationCar Shopping! Mathematics and Statistics, Level 4
Car Shopping! Mathematics and Statistics, Level 4 The Learning Context: The class has already conducted investigations using the statistical enquiry cycle in a range of meaningful contexts. In this unit
More informationFAO Competency Framework
FAO Competency Framework FAO Competency Framework Acknowledgements FAO is grateful to the UNAIDS Secretariat, which has kindly permitted FAO to re-use and adapt the explanatory text on competencies from
More informationCore Competencies for Strategic Leaders In the BC Public Service
Core Competencies for Strategic Leaders In the BC Public Service Brought to you by the BC Public Service Agency 1 Contents Core Competencies for All Strategic Leaders... 2 Core Competency Definitions...
More informationAttribute 1: COMMUNICATION
The positive are intended for use as a guide only and are not exhaustive. Not ALL will be applicable to ALL roles within a grade and in some cases may be appropriate to a Attribute 1: COMMUNICATION Level
More informationInternal Reputation Assessment
index Introduction 1 Problems with current tools 3 Why is internal reputation important? 4 What is Assessmen and what are its benefits? 4 How does it work and what does it measure? 5 Map of the dimensions
More informationGOLD GOING. Tips for Updated with. Including. Journey
GOING FOR THE GOLD GIRL SCOUT GOLD AWARD GUIDELINES Adult Volunteer Guide Including Tips for the Project Advisor Updated with Journey Requirements as of August 1, 2009 Dear Arizona Cactus-Pine Troop Volunteer
More informationTHE NATURE OF STRATEGIC MANAGEMENT
THE NATURE OF STRATEGIC MANAGEMENT Timeframe: 10 hours Evaluate strategic management terminology and concepts Learning Outcomes: Review the history of strategic planning and assess its relevance for organisations
More informationThe Engineers Canada Leader
The Engineers Canada Leader Executive Summary Engineers Canada exists to provide national support and leadership on behalf of engineering regulators to promote and maintain the interests, honour, and integrity
More informationPrinciples of Christian Leadership
Principles of Christian Leadership Sponsored by Academy Leadership July 23, 2002 Agenda Tuesday 2:30 4:00 The Role of a Parish Leader Thursday 11:00 12:30 Communicating more effectively while dealing with
More informationFrom Unleashing Your Inner Leader. Full book available for purchase here.
From Unleashing Your Inner Leader. Full book available for purchase here. Contents Preface xiii About Me xv About the Book xvii Acknowledgments xix Chapter 1 You and Your Inner Leader 1 Part One of the
More informationPart 1: Complete the following steps using the first half of the Patient Verification worksheet:
Patient Verification Manager s Training Guide You will facilitate a 45 minute training session with your team to review important key procedures for Patient Verification. This guide will help you deliver
More informationIT STARTS WITH CHANGE MANAGEMENT
TRANSFORMING ORGANIZATIONS IT STARTS WITH CHANGE MANAGEMENT THE POWER TO TRANSFORM In today s globalized and inter-connected economy, organizations deal with continually shifting market conditions, customer
More informationSection 2 - Key Account Management - Core Skills - Critical Success Factors in the Transition to KAM
Section 2 - Key Account Management - Core Skills - Critical Success Factors in the Transition to KAM 1. This presentation looks at the Core skills required in Key Account Management and the Critical Success
More informationGIVING VOICE TO VALUES: BRIEF INTRODUCTION
GIVING VOICE TO VALUES: BRIEF INTRODUCTION Most of us want to bring our whole selves to work. Yet, experience and research demonstrate that many of us will encounter values conflicts in our careers, when
More informationNeed Information? Go to: www.chr.alberta.ca/apscompetencies. Have Questions? Email: apscompetencies@gov.ab.ca
Need Information? Go to: www.chr.alberta.ca/apscompetencies Have Questions? Email: apscompetencies@gov.ab.ca Table of Contents Background... 3 Why Behavioural Competencies?... 3 The APS Competency Model...
More informationStages of Team Development Lessons from the Struggles of Site-Based Management
Schooll Communiity Counciill Operatiions (Source: SCC Handbook IIII,, 2008) s of Team Development Lessons from the Struggles of Site-Based Management Learning to share decision making in a professional
More informationBeyond the Open Door Policy of Leadership Communication
Beyond the Open Door Policy of Leadership Communication Angie Pastorek, Ph.D. KU-Edwards Professional Workplace Communication Graduate Certificate, Department of Communication Studies February 18, 2016
More informationFinancial Coaching: Understanding the Skills Needed to Become a Successful Coach
Financial Coaching: Understanding the Skills Needed to Become a Successful Coach Financial Coaching: Understanding the Skills Needed to Become a Successful Coach $ A Learning Series from the Financial
More informationSTRATEGIC PLANNING TEN-STEP GUIDE. Planning is a critical component of good business and good management of business.
STRATEGIC PLANNING TEN-STEP GUIDE THE IMPORTANCE OF PLANNING Planning is a critical component of good business and good management of business. Planning helps assure that a business remains relevant and
More information