Business Continuity Exercise: Electricity Supply Failure Appendix 4.4

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1 1 Business Continuity Exercise: Electricity Supply Failure Appendix 4.4

2 2 Housekeeping Fire safety Breaks and refreshments Toilets Mobiles and pagers

3 3 Introduction Respect each others contributions What s said in the room stays in the room

4 Course Objectives To test the business continuity arrangements in your work place To identify any shortfalls in the existing business continuity arrangements To implement improvements from the lessons identified 4

shortfalls in the existing business continuity

5 Business Continuity Business impact analysis & risk assessment Exercising & Testing Operational planning & control Business Continuity Strategy 5 Establish & implement BC procedures

6 6 Exercise Groups Nominate one person to be the scribe Decide how you are going to deliver the feedback at the end of each session

7 Exercise Background An organisation can be affected by a loss of electrical supply for a number of reasons, some of them internal (for example, on-site fire or flood) some external (e.g. damage to the mains supply by public works) 7

of them internal (for example, on-site fire or flood)

8 Exercise Scenario - Day hrs There is a sudden loss of power affecting a block used for the care and treatment of patients The back-up generator comes into operation but fails after about ten minutes 150 patients are affected 8

treatment of patients The back-up generator comes into

9 Question What is the impact of this disruption? Please describe including the impact on any equipment used for the care, treatment and diagnosis of patients, and the impact on those patients; the impact on communications and IT; What immediate action must be taken to ensure the safety and welfare of staff and patients? 9

treatment and diagnosis of patients, and the impact on those patients; the

10 Inject 1 Day hrs The estates and facilities (E&F) team have established that the original problem was caused by a contractor working on a major building site next to your site and has damaged one of the feeds to your organisation The contractor has so far been unable to offer a time when services will be restored, as the equipment needed to effect a repair is not immediately available Members of the E&F team are working to re-start the generator but have not yet identified the problem 10

contractor has so far been unable to offer a time when services will be restored, as the equipment needed to effect a repair

11 Question What is the Maximum Tolerable Period of Disruption? What is the Recovery Time Objective? 11

12 Inject 2 Day Power has still not been restored The contractor has obtained the equipment and material needed to effect a repair, and estimates power will be restored by 1900hrs The E&F team have not yet been able to re-start the generator 12

effect a repair, and estimates power will be restored by

13 Question What action should be taken to ensure that disruption to services is kept to a minimum? To what extent do existing plans anticipate and deal with such a situation? 13

14 Inject 3 Day hrs The E&F team have established the cause of the generator failure but do not have the necessary spare parts on site to effect a repair They have arranged an emergency delivery of the spares by courier from a supplier but the spares will not arrive until 1830hrs It is estimated that repairs will be completed by 1930hrs 14

have arranged an emergency delivery of the spares by courier from a supplier but the

15 Question What further action (if any) could be taken at ward level to minimise disruption to patient care? 15

16 Question What actions might be taken following such an incident in order to: a) Reduce the risk of such an incident occurring in future? b) Ensure that the impact of any similar incident in future is minimised? 16

17 Question Communication plan Who will need to be communicated with? During the incident During the recovery After the incident 17

18 Lessons Identified From the exercise today in your groups discuss and create a list in your workbook a list of lessons that you have identified today that you need to consider when you review your plan 18

a list of lessons that you have identified today

19 Course Objectives To test the business continuity arrangements in your work place To identify any shortfalls in the existing business continuity arrangements To implement improvements from the lessons identified 19

20 20 Questions

21 21 Evaluation

Business Continuity Exercise: Denial of Access Primary Care and Pharmacies Appendix 4.3

1 Business Continuity Exercise: Denial of Access Primary Care and Pharmacies Appendix 4.3 2 Housekeeping Fire safety Breaks and refreshments Toilets Mobiles and pagers 3 Introduction Respect each others