Operations Change Management. Fredrik Sønstabø Asset Manager - Jotun and Sigyn
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1 Operations Change Management Fredrik Sønstabø Asset Manager - Jotun and Sigyn
2 Topics to be covered Operational Changes HSE management system Leadership Commitment Management of Change Process Overview Examples Stewardship System assessment Closing Remarks 2
3 Operational Changes People Organization Roles & responsibilties Competency & Training Short service workers Plant Production facilities Safety Critical Systems Critical set points Corrosion chemicals Design standards Maintenance strategies Processes Critical procedures Work management Emergency response plans Change management Documentation management 3
4 Management System Execution Driver Evaluation Feedback 4
5 Leadership Commitment and Accountability Principle: Management establishes policy, provides perspective, sets expectations and provides the resources for successful operations. Assurance of Operations Integrity requires management leadership and commitment visible to the organization, and accountability at all levels. Management commitment and personal accountability Workforce engagement Performance evaluation and stewardship of results 5
6 Management of Change Framework Principle: Changes in operations, procedures, site standards, facilities, or organizations must be evaluated and managed to ensure that Operations Integrity risks arising from these changes remain at an acceptable level. Recognizing change Consistent process applied for all changes Communication of the change, risk involved and mitigation measures Management endorsement according to risk level 6
7 Common Change Process Change Identified Hardware/equipment change Critical set point (PHHL) change Substitution of chemicals Critical procedure change Organizational structure change Maintenance Plan change Inspection Plan change Safety Critical Barriers change Bridging document change Change assessed and actions defined Change execution and stewardship Open changes per asset Higher risk changes Change status Change actions overdue Temp changes exceeding time limits 7
8 5 Change Process Key Steps (simplified) Identify Identify change (Initiator) Wizard actions based on change type (Sponsor) Approval to progress (Supervisor) Assess / prepare Risk screening - determine approval level Complete pre-start-up actions Approval for use (Manager) Implement Pre Start-up Safety Review (Sponsor) Communicate (Site supervisor) Implement change and mitigation actions Closure Update of documentation (Sponsor) Closure of actions (Sponsor) Approval for closure (Site Supervisor) 8
9 Examples Deferral of a safety critical maintenance activity - parts not recieved Update to critical maintenance procedure - crane wire replacement Organisation change - Combine two positions Hardware - Installation of modified/smaller pump impeller Update to the Change Management Manual Consequence I II III IV Probability A B C D E 9
10 Challenges in Operations Competency Complacency Compliance 10
11 MOC Stewardship System Improvement Plan Annual System Review Monthly Stewardship Reports Annual Assessment (4 yearly external) Quarterly KPI review 11
12 Quarterly KPI scorecard Controls logs are maintained (V) No of incidents with MOC as Root Cause (M=0) No of temporary MOC overdue (M=0) Approvals obtained correctly (sample M>90%) MOC completed correctly (sample M>90%) MOC with overdue actions (M<10%) Hardware MOC with pre-start-up safety review (M>90%) Period KPI reviews with System Owner, HSE system steering committe and Operations Leadership Team 12
13 Assessments Principle: Assessment of the degree to which expectations are met is essential to improve Operations Integrity and maintain accountability. Annual assessments Multidisciplinary teams, including external expertise Focus on effectiveness of the system Findings are resolved, documented and stewarded according to risk Governance process in place 13
14 Concluding Remarks Leadership - HSE management system Change Recognition Skills Common Structured MOC Process Robust Governance Processes 14
15 Operations Change Management Fredrik Sønstabø Asset Manager - Jotun and Sigyn
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