Blue Ocean Strategy: The Four Actions Framework

Transcription

1 Blue Ocean Strategy: The Four Actions Framework Jason C. H. Chen, Ph.D. Professor of MIS School of Business Administration Gonzaga University Spokane, WA USA Red Ocean vs. Blue Ocean RED OCEAN It represents all the industries in existence today the known market Industry boundaries are defined and accepted, and the competitive rules of the game are known. Competition-based BLUE OCEAN It represents all the industries not in existence today the unknown market Is defined by untapped market space, demand creation, and the opportunity for highly profitable growth. Innovation-based It is with unlimited business opportunities. 1

2 TYPES of COMPETITION # OF FIRMS PRODUCT Characteristics PRICE CONTROL ENTRY To Industry 1. PURE COMPETITION MANY, SMALL SIMIAR SUPPLY & DEMAND EASY 2. MONOPOLISTIC COMP. MANY, LARGE &SMALL DIFFERENT SOME FAIRLY EASY 3. OLIGOPOLY FEW SIMILAR OR DIFF. A LOT HARD 4. MONOPOLY ONE NO SUBS- TITUTE REGU- LATED NO WAY! The Profit and Growth Consequences of Creating Blue Oceans Business launch 86% 14% Revenue Impact 62% 38% Profit Impact 39% 61% Launches within red oceans Launches for creating blue oceans 2

3 Red Ocean Versus Blue Ocean Strategy Red Ocean Strategy Blue Ocean Strategy Compete in existing marketing Beat the competition Exploit existing demand Make the value-cost trade-off Align the whole system of a firm s activities with its strategic Choice of differentiation or low Cost. Create uncontested market space Make the competition irrelevant Create and capture new demand Break the value-cost trade-off Align the whole system of a firm s activities in pursuit of differentiation and low cost. Figure 1-3 (p. 18) Eliminate-Reduce-Raise-Create Grid Eliminate Raise Reduce Create 3

4 IS/IT Role? The Four Actions Framework force us to consider those factors no longer have value or may even detract from value Reduce Which factors should be reduced well below the industry s standard? determine whether products or service have been overdesigned in the race to match and beat the competition. Here, companies overserve customers, increasing their cost structure for no gain. Eliminate Which of the factors that the industry takes for granted should be eliminated? A New Value Curve Create Which factors should be created that the industry has never offered? push us to uncover and eliminate the compromises your industry forces customers to make Raise Which factors should be raised well above the industry s standard? help us to discover entirely new source of value for buyers and to create new demand and shift the strategic pricing of the industry Eliminate-Reduce-Raise-Create Grid: The Case of Southwest Airlines Eliminate Meals Lounges Seating class choices Hub connectivity Reduce Price versus average airlines Raise Friendly service Speed Create Frequent point-topoint departures Ticketless Culture & Fun 4

5 Eliminate-Reduce-Raise-Create Grid Eliminate Reduce Raise Create In relation to Porter s Five-Force Model: Eliminate and : Reduce Low Cost Raise and : Create customer value and new demand [differentiation] (i.e., value innovation) Of particular importance are the actions of eliminating and, creating which push company to go beyond value maximization exercise with existing factors of competition. Eliminating and creating prompt companies to change the factors themselves hence making the existing rules of competition irrelevant Winners vs. Losers What separates winners from losers in creating (ultimate) strategic competitive advantage is neither bleeding-edge technology nor timing for market entry. It is from value innovation utility Firm Innovation price Value Innovation cost 5

6 Value Innovation Costs Value Innovation Customer Value Differentiation The Simultaneous Pursuit of Low Cost. and Characteristics of a Good Strategy Three characteristics of a good strategy Focus a firm does not diffuse its efforts across all key factors of competition Diverge diverge from the other players Compelling Tagline strategic profile is clear; a fun and simple to follow (enjoy) 6

7 Why Information Systems? Chaotics Globalization and technology are the two main forces that helped to create a new level of interlocking fragility in the world economy. While global interdependence works in everyone s favor in good times, it rapidly spreads much pain and damage in bad times. by Philip Kolter and John Caslione (AMACOM 2009) N Top-Ten Innovation Mistakes a Company Can Make During a Turbulent Economy Fire talent. Cut back on technology. Reduce risk. Stop product development. Allow boards to replace growth-oriented CEOs with costcutting CEOs. Retreat from globalization. Allow CEOs to replace innovation as key strategy. Change performance metrics. Reinforce hierarchy over collaboration. Retreat into walled castle. 7

8 Homework Describe (find) a business example and employ The Actions Framework to create/improve value innovation (i.e., strategic competitive advantage). Both example description and model are due next class (using Word). 8