Autorità per le garanzie nelle comunicazioni

Transcription

1 Autorità per le garanzie nelle comunicazioni Quarterly munication Markets Observatory (*) - Updated to 30 June (*) Data provided by operators and elaborated by Agcom

2 Index Focus Broadband networks performances (March 2014) 1. Fixed network: access lines (total) 2. Fixed network: access lines (new entrants) 3. Fixed network: retail broadband access lines 4. Mobile lines: MNO + MVNO 5. Mobile lines: MNO 6. Mobile lines: by customer/contract type (MNO) 7. Mobile lines: MVNO 8. Mobile broadband (MNO+MVNO) 9. Mobile telephony: number portability - 2 -

3 Focus - Broadband networks performances (March 2014) Fixed broadband connections (avg speed in Mbps) >15 Mbps (4K ready) (% total) Mobile broadband connections (avg speeds in Mbps) ,6 2 14,6 15 9,9 26 8, ,2 6,6 World: 3,9 Rank 47 5,2 80,0 70,0 60,0 50,0 40,0 30,0 20,0 10,0 1 60,0 2 32, , ,0 6,1 4,2 World: 11 Rank 38 1, ,7 5,9 5,7 5,6 4,8 4,6 2,9 0 South Korea Japan United Kingdom Germany Spain France Italy 0,0 South Korea Japan United Kingdom Germany Spain France Italy 0 South Korea France Japan United Kingdom Spain Italy Germany Italy fixed broadband connection speed performances (47 with an average speed of 5.2 Mbps) are lower than the "best practices" (especially South Korea and Japan) and also in comparison with other major European countries results. The average speed of n connections is equal to less than a quarter with the Korean one, but the results are also much lower than with the other European country like United Kingdom and Germany The italian delay on fixed broadband speed is measured also with respect to the lines capable of supporting advanced video services ("4K ready"). Only 1.6% of active connections can reach a speed greater of 15 Mbps. With respect to mobile broadband connections speed, Italy reaches a comparable level with other european countries like UK and Spain. Source: Akamai State of the internet, Q Report, volume 7, number 1-3 -

4 1. Fixed network: access lines (total) (1) 24,00 20,00 16,00 12,00 8,00 4,00 21,90 21,44 20,88 7,60 7,59 7,75 7,86 7,89 7,84 7,88 7,97 8,05 14,30 14,16 14,00 13,78 13,55 13,37 13,21 13,03 12,83 9,9% fone 9,5% BT 0,4% 2Q2014 Tiscali 2,0% 3,3% 0,00 fixed access lines OLO access lines 13,5% 61,4% Compared to June 2013, direct fixed access lines decreased by about 560 thousands (- 1,03 millions in the last two year), slightly higher compared to the previous year (about thousands). 2Q2013 In the last two years the customer base of Italy, has decreased by about 1.5 million lines. Of these, only 450 thousand (30%) has been recovered by the OLO. In the last twelve months, s market share further decreased by 1.8%, to 61.4%. fone 9,5% BT 0,3% Tiscali 1,9% 2,5% s market share remains stable both on yearly and quarterly basis confirms his growth trend, reaching a market share about 10% (YoY +0.8%), consolidating the gap compared to fone with a market share stable at 9.5%. 9,1% The weight of other operators has grown (+0,8%) mainly due to FWA services 13,5% 63,2% (1) Including physical access, full unbundling (voice and data), SLU, Dsl Naked, WLR, FWA and fiber lines

5 2. Fixed network: access lines (new entrants) 9,00 7,60 7,89 8,05 2Q2014 8,00 7,00 6,00 5,00 4,00 3,00 2,00 1,00 0,00 0,21 0,24 0,28 0,32 0,36 0,38 0,41 0,45 0,49 5,15 5,18 5,26 5,35 5,38 5,36 5,38 5,42 5,49 0,28 0,28 0,29 0,30 0,29 0,30 0,30 0,31 0,31 1,08 1,06 1,11 1,12 1,11 1,10 1,11 1,13 1,13 0,87 0,83 0,80 0,77 0,74 0,70 0,67 0,66 0,64 Tiscali 5,2% fone 24,6% 8,6% 25,8% 34,9% BT 0,9% Wholesale Line Rental Naked dsl Fiber Unbundling (voice, voice + data) (1) FWA On a yearly basis number of accesses lines grew by about 170 thousands (450 thousands compared to June 2012), showing a quite stable dynamics on a quarterly basis. Full LLU lines (1) show a slightly growth mainly due to SLU services (+115 thousand) while the WLR lines decreased more than 100 thousands. With respect to access lines indicator, ranks at the first place (34.9%), while it has experienced a decline on a YoY by 1.8%. In the mean time s market share has increased on yearly basis (+1.2%). FWA access are not far from 500 thousands lines, with principal operators Linkem (41.5%), NGI (28%) and Aria (26%) as the main companies in this market segment.(2) fone 25,8% Tiscali 5,2% 2Q ,6% 6,8% BT 0,9% 36,7% (1) Including virtual LLU and Subloop ULL. (2) Including Aria, Linkem, Mandarin e Go Internet (ex WaveMax) and NGI - 5 -

6 3. Fixed network: retail broadband access lines 14,50 14,00 13,50 13,65 0,51 0,54 0,59 13,96 14,20 0,64 0,67 0,71 0,79 0,91 1,04 2Q ,00 12,50 12,00 11,50 11,00 10,50 13,15 13,14 13,17 13,28 13,29 13,23 13,22 13,23 13,16 Tiscali 3,5% 14,0% fone 12,2% 6,0% 10,00 DSL Other technologies 15,5% 48,8% YoY, broadband lines growth of about +240 thousands (+310 thousands in 2013). Compared with last March, the customer base increased by some +60 thousands lines. In 1H2014 the number of xdsl lines have slightly decreased (-60 thousand). The access lines that use other technologies have exceeded one million, mainly due to FWA lines (+130 thousand on annual basis), fibre lines (+110 thousand) and those used to implement FTTCab (+120 thousand). Overall, NGA access lines with an increase of some 175 thousands during 2014, are now slightly lower of 540,000 lines, equal to 3.8% of all broadband lines (2.2% in June 2013). market share has been reduced on a yearly basis of 0.9%, falling to 48.8%. is the main beneficiary with +0.5% of growing as principal operator, and FWA operators (+0.7%) as smaller companies. Compared with 2Q13 fone market share shows a slight increase (+0.3%), while slightly decreased by 0.5%. 13,5% Tiscali 3,6% fone 11,8% 15,9% 2Q2013 5,3% 49,7% - 6 -

7 4. Mobile lines: MNO + MVNO 100,00 95,00 2Q ,00 85,00 96,63 96,93 97,19 97,21 97,57 97,35 96,86 96,33 95,40 10,3% Poste Mobile 3,3% Mvno 3,6% 32,1% 80,00 75,00 22,9% 27,7% Compared to previous quarter, the customer base decreased by about 930 thousands lines. The reduction reaches -2.2 millions on yearly basis (-1.2 million in June 2012). Italy with a slight decrease (-0.4%) remain the largest operator (32.1%) followed by fone (27.7%) that loses 2.1% on yarly basis and that remains stable (22.9%). 9,8% Poste Mobile 2,8% 2Q2013 Mvno 2,3% 32,5% exceed 10% (+ 0.5%). MVNO market share increased from 5.1% to 6.9% of total lines. 22,9% 29,8% - 7 -

8 5. Mobile lines: MNO 95,00 2Q ,00 85,00 80,00 92,35 92,56 92,72 92,54 92,68 92,34 91,66 90,60 88,84 24,6% 11,1% 34,5% 75,00 fone 29,8% YoY, the customer base decreased by more than 3.9 millions, in the mean time showed a reduction over 2.8 million on a quarterly basis. YoY the only voice sim decreased about 10.6 millions (-15.2 million with respect to June 2012). 2Q2013 YoY, the number of residential lines decreased (4.4 million), only partially offset by 600 thousands new business lines. In the same time, the number of prepaid lines decreased more than 3 millions, but, although to a lesser extent, also the number of postpaid lines decreased (-800 thousands). Over the past two years, the combined market share of the first two operators (fone and Italy) decreased from 66.4% to 64.3% (-2.1%). 24,1% 10,3% 34,2% On YoY basis, fone market share has reduced by 1.6%, in favour of all other MNO operators, mainly (+0.8%) and (+0.6%) YoY, voice traffic (more than 79 billion minutes) increased by 7.5%. In the same time the SMS traffic continues to decline ( with 25 billion SMS sent, the reduction is about -42% on an yearly basis). fone 31,4% - 8 -

9 6. Mobile lines: by customer/contract type (MNO) Customer type Contract type Market share by customers 2Q2014 (%) 80,00 60,00 40,00 20,00 0,00 80,83 80,48 11,52 12,21 2Q12 2Q13 12,81 2Q14 76,03 80,00 60,00 40,00 20,00 0,00 75,47 74,01 16,88 18,67 2Q12 2Q13 17,87 2Q14 70,97 27,7% (27,5) Residential (10,9) 12,0% 6,4% (1,6) Business 5,7% (6,7) Business lines Residential lines Postpaid lines Prepaid lines Customer type (1) Business customers (12.81 millions of SIM in June) increased on a yearly basis by about 600 thousands lines, while the residential segment (76.0 millions of SIM) experienced a decrease by about 4.4 millions. The business segment s market share increased by 1.2% (from 13.2% to 14.4% of the total customer base). The first operator in the residential segment is fone (30.6%), followed by (29.7%) and (27.7%). In the mean time,, with more than 63% of market share, is the principal operator in the business segment. Contract type (1) The 79.9% of active lines are "prepaid (weight stable compared with 2Q13). In two years, the postpaid lines increased, in absolute terms, by about 1 millions, while the prepaid decreased, by more than 4.5 millions. In the prepaid market with respect to june 2013, (-0.5%) and fone (- 1.0%) decrease their market shares, while has increased his market share by about 0.7% reaching an absolute value of 28.6%. leads the "postpaid" segment with some 46.6% of market share (growing by about +3.6%), and fone have decreased by about -0.2% and -3.8% respectively. 30,6% TI 29,7% (29,8) 24,7% (28,6 (1) - As a result of reclassifications and updates of corporate databases operated by, the data are not entirely consistent with previous Observatory s review (31,8) Market share by contracts 2Q2014 (%) Prepaid 28,6% 9,0% (27,9) (8,2) TI 31,5% (32,0) 31,0% (32,0 8,9% (9,1) 25,1% (28,9) Postpaid 19,4% (19,0) (the corresponding values for June 2013 are shown in brackets) TI 63,1% (63,1) TI 46,6% (43,0)

10 7. Mobile lines: MVNO (*) 7,0 2Q2014 6,0 5,0 4,0 3,0 2,0 1,0 4,28 4,37 4,46 4,67 4,89 5,01 5,20 5,73 6,56 Coop 8,2% Lycamobile 12,9% Erg Mobile 5,6% 13,7% Poste Mobile 47,4% 0,0 12,2% The MVNO subscribers continue to grow, reaching 6.6 millions (+1.67 millions YoY), with a significant acceleration in the last two quarter. 2Q2013 This effect is mainly due to the entry of Lycamobile on the market, with a customer base that exceeds 800 thousands subscribers with an "ethnic" business model that is based on commercial synergies with clients in other countries. Consequently, market structure from the beginning of 2014 changed significantly. Poste Mobile with 47.4% of the market share with respect to June 2013 lost 7.5%, while Lycamobile reaching about 13% becomes the second mobile virtual network operator Erg Mobile 6,9% Coop 8,1% Lycamobile 0,0% 13,5% YoY, voice traffic increased by 25%, while sms sent reduced YoY by 16.1%. 16,6% Poste Mobile 54,9% (*) - Starting June 2014, MVNO data include also Lycamobile (more than 20 millions customer in the world), that started up in the italian market at the beginning of

11 8. Mobile broadband (MNO+MVNO) Sim data traffic (*1000) Connect card (*1000) Q13 +24,5% Q ,0% Q13 2Q14 Data traffic from the b.y. (terabyte) In 1H2014, SIMs that made broadband data traffic reached some 40 millions (+24.5% YoY). The dedicated connect card declined by 6.0%, while in the mean time strong growth for which is foresees a dedicated data subscription ,9% YoY, data traffic has grown by 42.9%, more than correspondingly observed last year (+32.2%) Q13 2Q

12 9. Mobile telephony - number portability 2Q14 - Lines as donor (in the quarter) 80,0 70,0 22,9% Mvno 8,0% 13,5% 60,0 50,0 40,0 30,0 20,0 43,1 46,2 49,9 53,5 58,7 63,0 66,1 69,0 71,5 33,2% TI 22,3% 2Q14 - Lines as recipient (in the quarter) 10,0 0,0 22,4% Mvno 13,3% 19,6% At 1H14, the number of ported lines reached, for all operators are 71.5 millions. YoY MVNO were able to adds more than 1.7 million lines cumulatively, slightly increased with respect to March. YoY, a positive trend is present for (+776 thousands) and MVNO (+337 thousands), a negative trend is present for (-219 thousands), (- 261 thousands) and fone (-633 thousands). On a quarterly basis, the indicator worsens for fone (from -117 to -191 thousands), remains stable for while improves for (from -107 to - 14 thousands and Mvno (from +42 to 131 thousands) YoY, the mobility index shows a slowdown (from 20.0% to 12.6%). 20,0 15,0 10,0 5,0 0,0 25,6% Mobility index (%) (*) 20,0 2Q13 12,6 2Q14 TI 19,2% (*) Ratiototal lines donated / acquiredduring1h2014andthe average overall customer base (excludingm2m)