User s Guide esms Desktop 4.1. Version A

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1 User s Guide esms Desktop 4.1 Version A

2 Table Of Contents Introduction 3 Requirements Installation 4 Registering an esms Desktop account 5 Sending an SMS message 6 Character count Schedule Message 7 Selecting recipients from the Address Book Adding a new contact Adding a new group Automatic name checking Signatures or Templates Outbox View Incoming SMS 9 Viewing incoming SMS Sending an MMS message 9 Simple Mode Advanced Mode Outbox folder 13 View the Outbox folder View a message Edit and resend a message Delete messages in the Outbox folder Sent Messages folder 14 View the Sent Messages folder View a message Edit and forward a message Delete messages in the Sent Messages folder Message Template 14 Creating a message template Using a message template Removing a message template Creating a Signature How to use signatures Internet Explorer Toolbar 15 Using esms Toolbar Access Menu Live Update 16 General tab Account tab MMS tab SMS tab Scheduling tab Alerts tab Using esms Desktop as Marketing Tool 19 Creating personalized messages using special fields Importing lists into Windows Address Book How to export Comma-Separated Values from Microsoft Excel Uninstall 21 Date: 2008/04/24 No. pages: 2 / 21

3 Introduction Thank you for choosing General Wireless esms Desktop. esms Desktop allows you to send SMS (text) and MMS (multimedia) messages from a PC running the Microsoft Windows Operating System to any mobile phone worldwide. This guide will help you get started with esms Desktop, from the installation to exploring most of the features. Shown views and icons in this documentation might seem different in Windows Vista operating system. Requirements esms Desktop uses the Internet to send messages, and thus it requires an Internet connection. There are no restrictions on the speed of the connection, and a modem connection will do just as fine as a LAN connection. In order to install the esms Desktop plugin for Microsoft Outlook Express, you need to have Outlook Express installed and it must be your default client. The version must be Microsoft Outlook Express 5.0, 5.5 or 6.0. Additionally, you must have Microsoft Windows 2000, XP (Home or Professional) or Vista with Internet Explorer 6.0, or 7.0, and Active Desktop activated. Reply-to-Inbox If the operator supports so called Reply-to-inbox, i.e. the possibility to receive SMS replies from the recipient, the messages will be sent back to the inbox of Outlook Express. A requirement for this functionality is that the address supplied when installing and registering esms Desktop must match one of the accounts/ addresses used in the Outlook Express. If an incorrect e- mail address was supplied during registration, the address can be changed in the Accounts tab in SMS Options. Date: 2008/04/24 No. pages: 3 / 21

4 Installation If you have a previous version of esms Desktop installed on your computer, it is recommended that you first uninstall it. Please refer to the Uninstall section for information on how to uninstall the program. To install the esms Desktop, you must download the installation file to your computer. If you have administrator rights on your computer, the window seen above is shown. Here you can specify whether you would like to install the esms Desktop for all users on the computer or only for the current user. In the next window you can specify one of the Typical and Custom installations. Locate the installation file on your computer and doubleclick on it. After files have been extracted, a startup screen is displayed. Typical installation will include all functionality whereas if you select Custom, you will have the choice to deselect some functionality such as Outlook Express integration and/or Internet Explorer toolbar. Click the Next button to continue the installation. NOTE: If you wish to install the deselected functionality at a later stage, you will have to run installation of esms Desktop again. Confirm the selection by clicking Next. The General Wireless License Agreement is displayed; to agree to the terms of the agreement, click on I Agree. This window allows you to change the path where the esms Desktop is installed. The default installation location is C:\Program files\esms Desktop. If you wish to change the path or folder, click Browse, select the destination folder and click Install to continue the installation. The installation program now installs the esms Desktop on your computer. A progress dialog similar to the following is displayed as installation proceeds. Date: 2008/04/24 No. pages: 4 / 21

5 Registering an esms Desktop account When installation is complete, the following window will be displayed. When the installation is finished, the application opens automatically, displaying a Welcome screen as shown below. You can continue with setup at this time, or select Cancel to exit the Welcome screen. If you do not perform setup now, the Welcome screen will be displayed again when in any of the following cases: Start the application (from the Start Menu, select the Programs menu and the program group esms Desktop, then New MMS or New SMS). Selecting any of the options in the list of the esms Desktop icon in the system tray (lower right corner of Windows) Clicking or selecting any options in the esms Internet Explorer Toolbar In the Welcome screen, click Next to register. Click the Finish button to complete the installation. The look of the open account wizard may vary, depending on who offers you the SMS service. You will have to enter information, such as your Mobile Phone Number, your Name, or Password etc. This is either your personal information, or it is something that has been supplied to you when you received the program. Enter the information and click Next. The program now verifies the supplied information with the server. In case you entered your Mobile Phone Number, you will have a SMS message sent to it containing a Registration Code. You will be asked by the program to enter this code. Do this and click Finish. Date: 2008/04/24 No. pages: 5 / 21

6 Sending an SMS message To create an SMS message, you can open a New SMS window. There is a multitude of ways to do this: In Windows: Right-click on the icon in the system tray and then select New SMS. Double-click on the desktop icon. Open a new message through the Start icon in Windows: choose Programs, esms Desktop, and New SMS. In any esms Desktop window In any esms Desktop window, click on File New SMS. In any esms Desktop window other than the New SMS or New MMS window, click on the New SMS button: After entering the registration code, the program will ask you to confirm that you have received a registration e- mail. Verify that you have received the and click OK. (This feature may be disabled in your application.) You now have opened the account and can start using the MMS/SMS features. In Outlook Express Click on Create SMS button in the toolbar: NOTE: when installing on Vista you will need to restart the computer. Select Message New SMS from the main menu. In Internet Explorer Select New SMS in the dropdown menu of the esms Toolbar Mark a text in Web browser window, right-click and select Message New SMS from the main menu. Date: 2008/04/24 No. pages: 6 / 21

7 A New SMS window pops up. This setting permits the sender to either send the message immediately (the default), or to schedule the message to be sent at a later time. In the latter case, the date and time fields are used to specify the time at which the message should be delivered. All scheduled messages are stored in the Outbox until they have been delivered. Selecting recipients from the Address Book You can also select recipients from your esms Desktop Address Book (the Windows Address Book). To do so, click the To: button. A dialog box with your contacts appears where you can select the contacts you wish to send to. You can also select distribution lists as recipients. Double-click the recipient name you want to send the message to, and click OK to add the recipient mobile phone numbers in the New Message window. By selecting the tick box Show only contacts with phone numbers it is possible to filter and remove users without phone numbers. Enter the Mobile Phone Number in the To: field. To add more than one recipient, separate the recipients with a semicolon. Then type the message in the message body area. Click the Send button to send the message. Character count As you type a message, you will see a count of the characters in the message in the status bar, as shown above, and the number of messages that will be sent is displayed in parentheses. Each SMS message can be up to 160 characters. EXAMPLE: the status bar displays 280(2) to tell you that you have entered 280 characters and that two messages will be sent, one message of 160 characters and a second of 120 characters. (This is only possible if message option Allow long messages is selected.) Schedule Message Adding a new contact You can add new contacts to the address book. To do so, follow the steps below. Click on the Address Book icon. The Windows Address Book window is displayed. For each new message, you can schedule a later delivery time rather than having the message sent immediately. Click on the Schedule Message button (shown below) or select Message Schedule Message. The Schedule Message window, shown in the screenshot below, is displayed. 1. Select File New Contact. 2. The Name tab appears first. In this tab, enter the person s first name in the First field and the last name in the Last field. 3. Select the Home tab. 4. Enter the person s mobile phone number in the Mobile field. 5. Click the Finish button. Date: 2008/04/24 No. pages: 7 / 21

8 Adding a new group You can create a group of people that you might need to send a single SMS message to all at once. To add new groups in your address book, follow the steps below. Click on the Address Book. An Address Book window is displayed. In this window, select File New Group. message will be sent when you are connected again. The message is then stored only in your Outbox folder. esms Desktop will continue to try to send the message to the central message server. NOTE: If esms Desktop is unable to contact the message server before the scheduled delivery time for the message, the message will not be sent. 1. In the Group tab, enter the group name in the Group Name field, then click the Select Members button. A Select Group Members window is displayed. 2. In the Name column, double-click the name of each person you want to add. Then click OK. 3. To add the selected recipient(s) to the group, click OK. Automatic name checking When composing a new message, if you wish to search for a recipient s name automatically, type the first three characters of the person s name in the To: field. All matching names will be displayed. Select the name you want and press Enter to add this name to the list of recipients. To add more than one recipient, enter a semicolon after the previous recipient and repeat the above steps. You can view a recipient s personal details by clicking on the recipient s name. Signatures or Templates See Message Template section for a description of how to created and insert signatures or templates. Outbox Messages that you schedule are displayed in your Outbox folder in Message Folders. They are also stored on the central message server. You can view scheduled messages that have not yet been sent on the Scheduling tab in the Options window; see SMS Options for more details. If you are not connected to the server when you send a scheduled message, you will receive a warning message telling you that you have no connection, and that the Date: 2008/04/24 No. pages: 8 / 21

9 View Incoming SMS If the operator supports reply-to-inbox, i.e. the ability to receive SMS replies from the recipient, the messages will be sent back to your inbox in Outlook Express. Viewing incoming SMS All incoming SMSs are received in the Outlook Express inbox (if the address to the Outlook Express inbox was supplied at registration). The messages are similar to s but with some differences. The sender is the mobile phone number of the person who replied to the message. Each message can be opened in the same way you open an . When opened, you can forward, reply or delete each message. It is also possible to mark the message and use the buttons in the Outlook Express toolbar. Sending an MMS message To create an MMS message, you open a New MMS window. As for SMS, there is a multitude of ways to do this: In Windows: Right-click on the icon in the system tray and then select New MMS. Double-click on the desktop icon. Open a new message through the Start icon in Windows: choose Programs, esms Desktop, and New MMS. Right-click on any of the allowed multimedia file types (e.g. gif, bmp) and select Send to and MMS Recipient In any esms Desktop window In any esms Desktop window, click on File New MMS. In any esms Desktop window other than the New SMS or New MMS window, click on the New MMS button: In Outlook Express Click on the Create MMS button in the toolbar: Select Message New MMS from the main menu. In Internet Explorer Select New MMS in the dropdown menu of the esms Toolbar Mark a text in Web browser window, right-click and select Message New MMS from the main menu. A New MMS window opens. Note: The contact-handling functions (Address Book, groups, etc.) described in the Sending an SMS Message. One additional feature is that cc: and bcc: are defined and supported in the MMS standard. Date: 2008/04/24 No. pages: 9 / 21

10 Simple Mode Shown above is Simple Mode, for sending single-page MMS messages. You can also select Advanced Mode, which allows you to compose and send multi-page MMS messages. Advanced Mode is described later in this section. If the New MMS window opens in Advanced Mode, you can switch to Simple Mode by selecting View Simple Mode from the main menu of the New MMS window. The next time you open a New MMS window, the system remembers which mode you used last and opens the new window in that mode. NOTE: On each page of an MMS, you can include an image or a sound file (or both), or you can include a video file. You cannot combine a video file with either an image file or a sound file. If you try to do so, you will get a confirmation message similar to this one: To add the new file (and remove the other file[s] as indicated), click on OK. To avoid adding the new file and removing the other file(s), click on Cancel. NOTE: When you add a multimedia file to an MMS, it is re-encoded as Base64/ASCII, which causes its size to increase by 30-40%. For example, adding a sound file that is 10 KB in the Windows file system in size will increase the size of the MMS by KB. Insert Image esms supports JPG, GIF and BMP image formats. To include a still image in your MMS, do one of the following: Click on the Insert Image button at the top left of the media preview area: Select Media Insert Image from the main menu in the New MMS window. Drag and drop of image files is supported from various locations in Windows: Desktop, Explorer, Outlook/Outlook Express attachments etc The dragged image must be placed on the area where images are shown. esms Desktop opens a standard Windows file selection window, allowing you to locate and select the image file you want to include. You can control the size and quality of the images you send in this MMS. These settings have default values that you set in the MMS tab in the Options window (see the Options section for details). To change them for a specific message, you can do either of the following: Click on the Image Options button. Select Message Image Options from the main menu in the New MMS window. The Image Options window is displayed. Use the Image Size slider to set the maximum size of the image you will send in your message. If the image file you select to send is larger than the size you set here, it will be scaled down to this size. If it is smaller, it will not be resized; the image will retain its original size. NOTE: An image larger than the selected maximum size will be resized so that it fits into the selected maximum size. The proportions will be maintained so that the image is not distorted. Examples: If you have selected Small (128x128) as the maximum size and you add an image that is 400x200 pixels, it will be scaled down to 128x64. If you have selected Large (480x640) as the maximum size and you add an image that is 400x200 pixels, it will not be resized it fits in the Large size without resizing. If you have selected Large (480x640) as the maximum size and you add an image that is 800x400 pixels, it will be scaled down to 640x320 pixels (to maintain the proportions, where the image is twice as long as it is wide; 640x320 is the largest image with those proportions that will fit in 480x640 pixels). If you have selected Large (480x640) as the maximum size and you add an image that is 800x800 pixels, it will be scaled down to 480x480 pixels. (The image must be maintained as a square, and 640x640 would not fit in the Large size; 480x480 is the largest square that will fit.) Use the Image Quality slider to set the JPEG quality level of the image you will send in your message. Be aware that there is a tradeoff between quality and file size: higher quality provides sharper, more attractive images, but it also results in larger file sizes, which means your message will be larger and more data will be transmitted across the network when you send the message. The New MMS window displays the image at the size and quality you have selected, giving you an idea of how it will look to the recipient. NOTE: Some mobile networks further resize images to fit the display of the recipient s mobile handset, so there is no guarantee that what you see in the New MMS window is what the recipient will actually see. Delete Image To delete the selected image from your MMS, do one of the following: Date: 2008/04/24 No. pages: 10 / 21

11 Click on the Delete Image button at the top left of the media preview area: Insert Sound esms supports MIDI, AMR and WAV sound formats. To insert a sound file in your MMS, do one of the following: Click on the Insert Sound button at the top right of the media preview area: From the main menu, select Media Delete Image. The image is deleted from the MMS. If you wish, you can then again select an image to include. Insert Video Clip esms supports 3GP video file format. To insert a video in your MMS, do one of the following: Click on the Insert Video Clip button at the top center of the media preview area: Select Media Insert Video Clip from the main menu in the New MMS window. Drag and drop of video files is supported from various locations in Windows: Desktop, Explorer, Outlook/Outlook Express attachments etc. The dragged video must be placed on the area where videos are shown. esms Desktop opens a standard Windows file selection window, allowing you to locate and select the video you want to include. Delete Video To delete the video clip from your MMS, do one of the following: Click on the Delete Video Clip button at the top center of the media preview area: Select Media Insert Sound from the main menu in the New MMS window. Drag and drop of sound files is supported from various locations in Windows: Desktop, Explorer, Outlook/Outlook Express attachments etc The dragged sound file must be placed on the area where sound files are shown. esms Desktop opens a standard Windows file selection window, allowing you to locate and select the sound file you want to include. Delete Sound To delete the sound file from your MMS, do one of the following: Click on the Delete Sound button at the top right of the media preview area: Select Media Delete Sound from the main menu in the New MMS window. The sound file is deleted from the MMS. If you wish, you can then again select a sound file to include. Play Sound To play the sound file you have included in the MMS, do one of the following: Click on the Play Sound button at the top right of the media preview area: Select Media Delete Video Clip from the main menu in the New MMS window. The video is deleted from the MMS. If you wish, you can then again select a video to include. Play Video To play the video clip you have selected, do one of the following: Click on the Play Video Clip button at the top center of the media preview area: Select Media Play Video Clip from the main menu in the New MMS window. To play the video clip, a Media Player supporting 3GP is required, e.g. Real Player. If the necessary software is installed on your computer, Windows will open the video player window and play the video clip.. Select Media Play Sound from the main menu in the New MMS window. To play the sound file, a Media Player supporting the type of the selected sound file is required, e.g. Real Player. Windows plays the sound file in the separate media player. Advanced Mode Advanced Mode allows you to create multi-page MMS messages. When your message is received, the pages will play back on the recipient s phone in the order you created them in the message, similar to a slide show. To switch to Advanced Mode, select View Advanced Mode in the main menu in the New MMS window. The next time you open a New MMS window, the system remembers which mode you used last and opens the new window in that mode. When you are in Advanced Mode, you handle each page as described under Simple Mode. This section describes only the parts of Advanced Mode that provide functions for multiple pages. Date: 2008/04/24 No. pages: 11 / 21

12 Click on the Delete Page button at the top left of the page preview area. Select Media Delete Page from the main menu in the New MMS window. NOTE: This menu option is ghosted and unavailable if you only have one page in the MMS. NOTE: Which page you delete depends on whether you have selected a page by clicking on it. If a page is selected, that page is deleted. If no page is selected, the last page of the MMS is deleted. Page Duration To set the duration of a page (how long the page will play back when the recipient views the MMS), select the page by single-clicking on it, and then do one of the following: Click on the Page Duration button at the top left of the page preview area: At the bottom of the window is an overall view of the pages in your MMS. In the screenshot above, the message has only one page, which is ten seconds long ( 10 s under the page icon). NOTE: This page cannot be deleted, because every MMS must have at least one page; if you try to delete the last remaining page, you will get an error message to this effect. To add an image, video or sound to a page, select that page by clicking on it, and then proceed as described under Simple Mode (the previous section). When a page is selected, the center area of the window functions as a media preview area for that page just as it does in Simple Mode. Add Page To add a new page to the MMS, do one of the following: Click on the Add Page button at the top left of the page preview area: Select Media Page Duration from the main menu in the New MMS window. A Page Duration window is displayed. Here you can either enter a numeric length (in seconds) directly into the field using the keyboard, or use the arrows next to the field to set the length. When you are done, click on OK. NOTE: Which page you are setting the duration of depends on whether you have selected a page by clicking on it. If a page is selected, that page s duration is changed. If no page is selected, the duration of the last page of the MMS is changed. (This is indicated by a light highlighting of the page duration, visible in the screenshot of the page preview area above, where the Page Duration button is shown.) Select Media Add Page from the main menu in the New MMS window. A new page is added to the MMS and is shown in the page preview area. The new page is always added to the end of the MMS. Delete Page There are two ways to delete a page from the MMS: Date: 2008/04/24 No. pages: 12 / 21

13 Outbox folder After you press the Send button, the message is temporary stored in the Outbox until it is sent from your computer. If your computer does not have an Internet connection when you send the message, it is kept in the Outbox until the Internet connection is restored. If there is a failure when sending a message, it will be kept in the Outbox, possible for you to manually resend at a later stage. Note: When you set a message to be sent at a later time (see Schedule Message), the message will be stored in the Outbox until the time you have entered. View the Outbox folder The Outbox can be reached in several ways: Right-click the system tray icon and select Outbox. Delete messages in the Outbox folder Unwanted messages can be deleted from the Outbox by selecting them and pressing Delete key or by using the Delete item in the Edit menu. Alternatively, in any New SMS or New MMS window, select View Outbox, or click the button and a Message Folders window opens. Select the Outbox folder from the drop-down list. In Outlook Express, you can select View SMS/MMS Outbox from the main menu. In the Message Folders window, messages are displayed in the main box, with columns labeled To, Message, Sent and Comment. View a message Select the Outbox folder from the drop-down box and double-click on a message to view it. Edit and resend a message Double-click on a message to open it for editing. When you press Send, this will be treated as a new message and the original message will be removed from the Outbox. This function can be used when a message send has failed. Date: 2008/04/24 No. pages: 13 / 21

14 Sent Messages folder All messages that have been sent from your computer are stored in the Sent Messages folder. You can view the details of the sent messages, including their status. View the Sent Messages folder The Sent Messages folder can be reached in several ways: Right-click the system tray icon and select Sent Messages. Note: Templates are not available for MMS. Creating a message template You can create up to ten message templates. Each message template is assigned a key number and name. Alternatively, in any New SMS or New MMS window, select View Sent Messages, or click the button and a Message Folders window opens. Select the Sent Messages folder from the drop-down list. In Outlook Express, you can select View Sent SMS/MMS from the main menu. Messages are displayed in the main box, with columns labeled To, Message, Sent and Comment. The MMS and the SMS will have different icons and can hence be separated in the list. View a message Select the Sent Messages folder from the drop-down box and double-click on a message to view it. Edit and forward a message Double-click on a message to open. You can forward the message by changing the recipients and clicking on Send Delete messages in the Sent Messages folder Unwanted messages can be deleted from the Outbox by selecting them and pressing Delete key or by using the Delete item in the Edit menu. Message Template Users can store pre-defined message templates in the application, so they do not have to retype frequently used phrases. Some examples of commonly used templates include I will call you back, I will meet you at, I will be at home by, etc. Predefined templates give users a head start for entering messages. Template can be created and edited via the Tools Edit Templates menu To create a message template, select Tools Edit Template in the New SMS window. The Edit Template window opens. Click on the Add button to open an Add Template window, as shown above. Enter the name for the template in the Name field, enter message text in the text box, and then click OK to add the message template. NOTE: You can mark a message template to be used as your signature. To do this, in the Add Template window, enter your signature in the message text box and select the Signature check box. To add your signature automatically to outgoing messages, you should also select the Insert Signature check box in Options. Only one template can be marked as your signature. NOTE: You can use the Move Up and Move Down buttons in the Message Template window to change the order of the templates stored in the application. This also changes their key numbers (see the next section). Using a message template When you are composing a message in a New SMS window, there are two ways to use a message template for the message: If you know the key number for the template, press Ctrl-<number>. For instance, to use template number 2, press Ctrl-2. If you do not know the key number for the template, you can select the template under Message Insert Template, which displays a drop-down list of all the templates you have created and lets you select a template to use. Removing a message template In the main menu of the New Message window, select Tools Edit Templates. The Edit Templates window is displayed. Select the template you wish to remove and click the Remove button. Creating a Signature Besides templates, also signatures can be used. esms Desktop offers two kinds of signature, one for Reply to Mobile and one for Reply to Inbox. The reason for the two signatures is that e.g. the user sometimes whishes to Date: 2008/04/24 No. pages: 14 / 21

15 have a signature only when creating Reply to Inbox messages. Signatures can be created and edited via the Tools Edit Signature For Reply to Mobile or For Reply to Inbox menu. Note: Signatures are not available for MMS. How to use signatures Whenever a signature is available, it is automatically inserted into the text field when opening a New SMS window. If e.g. a signature is available for Reply to Inbox, it is inserted when the user selects Reply to Inbox in the From selector. When switching to Reply to Inbox, the signature is automatically replaced with the corresponding signature. Internet Explorer Toolbar With the esms Toolbar, General Wireless offers a new and rapid way to send SMS messages in a software user by million of PC Users; namely Microsoft Internet Explorer. Using esms Toolbar After installation of esms Desktop, the esms Toolbar will be visible in Internet Explorer as an additional toolbar. Note: During installation, it is possible to deselect esms Toolbar and it will hence not be installed. If you whish to use esms Toolbar at later stage, the application must be installed again. In esms Toolbar it is easy to create and send a SMS Message. The toolbar consists of four parts from left to right: Logo button with access menu, see description below. The logo is brandable. A To-field where a number or several numbers can be typed or drag-and-dropped. It is also possible to fetch contacts from the Windows Address book. Contacts are fetched by clicking on the arrow icon. A dropdown menu showing all contacts in Windows Address book with phone numbers will be shown. To limit the search it is possible to write one or several characters and then press the Down Arrow key on the keyboard. A Text field where the message can be specified. It is possible to write up to 160 characters. Texts longer than 160 characters will be truncated. The Text field supports drag-and-drop. Send button. The message is sent after pressing the Send button. All fields are cleared after pressing Send. Access Menu When pressing the logo button of esms Toolbar, the access menu will be shown. From this menu, a set of important actions such as message folders, options and general functions are gathered. The following actions can be selected: Home page. Brandable link to operator s Web site New SMS. Opens a SMS Composition window New MMS. Opens a MMS Composition window Date: 2008/04/24 No. pages: 15 / 21

16 Manage contacts. Opens the Windows Address Book Options. Opens the Options dialogue. Message folders Help About Disable o o Sent SMS Folder with all sent messages SMS Outbox Folder with messages that not have been sent, e.g. due to lack of contact with server Live Update Every time esms Desktop is communicating with the main server, it will request information about newer versions of the program. When a version never than the currently installed is available, a pop-up will be shown in the lower right corner of Windows. When clicking on this window, a Web page will be opened where the new version can be downloaded. Deactivating esms Toolbar The toolbar can be hidden using the Internet Explorer s standard way of handling toolbars: Go to View Toolbars esms Toolbar to activate or deactivate. Date: 2008/04/24 No. pages: 16 / 21

17 Options The Options window allows you to configure esms Desktop to meet your specific needs. To open the Options window, you can click on the Options button in any New Message window, or select Tools Options in any esms Desktop window. You can also select Tools SMS/MMS Options from the main menu in Outlook Express. The Options button is available from all windows in esms Desktop. General tab The first tab in the Options window is the General tab, shown in the screenshot below Account tab This tab allows you to select the originator that should be used by default when you compose a new MMS or SMS message. The Reply to Mobile option is initially selected when you install the application and may be the only option available to you, depending on how your application is configured. The Register Account button allows you to start the account registration process again. See the Registering an esms Desktop account section for details on how this process works. MMS tab Regional settings This setting allows you to select the default home country for esms Desktop. This should be the country in which your mobile phone is registered. Startup This section allows you to specify what action the program will take when you double-click on the icon in the system tray and desktop icon. Select the desired action from the drop-down list. The Run this program when Windows starts checkbox determines whether esms Desktop should start automatically when you start the Windows operating system on your computer. Select the checkbox to start esms Desktop automatically. This tab contains the following options: Default Image Size Use the slider to select the size at which images will be included in your MMS messages by default. NOTE: this is the maximum pixel height and width that will be used; smaller images will not be enlarged to the size you specify here. However, larger images will be reduced to the specified size. This setting can be changed for an individual message. See Sending an MMS message for details. Date: 2008/04/24 No. pages: 17 / 21

18 Default Image Quality Use the slider to select the JPEG quality level at which images will be included in your MMS messages by default. Higher quality results in sharper, more attractive images, but also in larger image file sizes. Default Page Duration Select the number of seconds that each page of a multipage MMS message will be displayed on the recipient s phone, by default. When you are composing a multi-page MMS, the duration of each page can be changed individually. Maximum Message size Select the message size to which your MMS messages should be limited. This size defaults to 100 KB. If your MMS provider has a lower or higher limit, then change this value to the one offered by your provider. SMS tab This tab displays all messages that are scheduled on the server for your account, regardless of which esms client was used to send them. To refresh the message list, click on the Refresh button. To delete messages on the server, select one or more messages in the list and click on the Delete on Server button. Alerts tab The last Options tab is the Alert tab, shown in the screenshot below. Message Format This setting specifies how a message will be sent, by default, when the message exceeds the maximum SMS message length of 160 characters. The following are the three available options. Send only one SMS per message. If the message exceeds 160 characters, the message is rejected. Allow long messages. You can type more than 160 characters. As the option text says, messages longer than 160 characters will be sent as multiple linked SMS messages. The Always Insert Signature checkbox determines whether your signature is inserted automatically when you compose a message. For more information about specifying a signature, see the Creating a message template section. Scheduling tab The next Options tab is the Scheduling tab, shown in the screenshot below. This tab includes the following checkboxes: Not all recipients have a valid phone number (sending a message) If you check this box, esms Desktop will alert you when you attempt to send a message and at least one recipient lacks a valid mobile phone number. Sending a message at a later time (Scheduled message) If you check this box, esms Desktop will alert you when a message is scheduled and will be sent at a later time. Modifications will be lost (closing message window) If you check this box, you will be warned when you attempt to close a New SMS window in which you have entered message text but not yet sent the message. The warning will indicate that you are about to lose the message text you have entered. Date: 2008/04/24 No. pages: 18 / 21

19 Modifications will be lost (opening a template) If you check this box, esms Desktop will warn you if you select a template after entering message text in a New SMS window, because the template text will replace the text you have entered manually. There are messages in the outbox (shutting down application) If you check this box, you will get an alert when you attempt to shut down esms Desktop and there are messages in the outbox waiting to be sent. A message will be permanently deleted If you check this box, you will be warned before deleting a message. A template will be permanently deleted If you check this box, you will be warned before deleting a template. I have not used the application in over a week If you check this box, esms Desktop will warn you when a week has passed without you using the application. There is a new client available for download If you check this box, esms Desktop will alert you when a new version of the client application is available for you to download. Using esms Desktop as Marketing Tool esms Desktop offers powerful tools for mass distribution of personalized messages. By combining the ability to import lists into Windows Address book with the special field tags, powerful messages can be created and sent. Creating personalized messages using special fields If you want to send the same message to more than one recipient and use the name of each person in the message, you can use the special field <name> in the message and select the recipients from the Windows address book. For each recipient, the special field (<name>) will automatically collect the full name of the person from the address book, and when the Send button is clicked, the message is sent to each recipient with his or her full name. The following Special Fields are available: Full name: <name> First name: <firstname> Last name: <lastname> Importing lists into Windows Address Book The capabilities of Special Fields can be fully exploited if you are sending to longer lists of recipients. Since esms Desktop uses the Windows Address Book (WAB), it is suitable to import your list of name and mobile phone numbers into WAB. WAB can be found in two ways: either via button in Microsoft Outlook Express, or as a separate program in the Windows Program Menu. Date: 2008/04/24 No. pages: 19 / 21

20 In Address Book, there is an option for importing of Other Address Book. After assigning all fields, click Finish and the addresses will be imported into WAB. To create a distribution of all imported addresses, use the Group functionality. Several formats can be imported. For example, if you have a list of name and mobile numbers in Excel, it is suitable to export the list from Excel as a text file with comma-separated values. See the paragraph below for a description of how to export CSV files from Microsoft Excel. How to export Comma-Separated Values from Microsoft Excel An easy way of creating comma-separated value (csv) files is to use the possibilities in Microsoft Excel. Create a document that contains at least, first name, last name and mobile phone number and select Save As.... A CSV Import dialogue will now be shown. Follow the steps below. First, select the file. In the drop-down menu for Save as type:, choose CSV and save the file. This file can now be imported into WAB; see the previous section. Second, select each text field and assign the corresponding address book field in WAB. Date: 2008/04/24 No. pages: 20 / 21

21 Uninstall The program is most easily uninstalled by selecting Start Menu Programs esms Desktop Uninstall and follow the instructions. Another possibility is described below. In the Start Menu, choose Settings Control Panel. This will open the Control Panel. NOTE: The Add/Remove Programs window may look a bit different on some computers, depending on what Windows version you have. Click the OK button to Uninstall. After you click OK, the installed files and directories are removed from the computer. Click the Finish button to complete the uninstallation. The esms Desktop is now removed from your machine, and uninstallation is completed. Note: the Outbox and the Sent Messages folders will still remain after the uninstallation to prevent unwanted loss of information. Double-click the icon Add/Remove Programs. A window is displayed containing a list of all installed programs in alphabetical order. Click the row that says esms Desktop. The row expands, and more information about the program is displayed. Click the Change/Remove button, and confirm that you want to remove the program. Date: 2008/04/24 No. pages: 21 / 21

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