PRINCE2 Foundation Course 01 - Course Introduction

Transcription

1 PRINCE2 Foundation Course 01 - Course Introduction

2 Lesson Slide 1 Course Introduction Topics Discussed Welcome! Introductions Learning Getting Ready About the Exam Getting Started

3 Slide 2 Welcome to the Course! PRINCE2 Qualification Scheme Introductory Foundation Intermediate Practitioner Advanced Professional

4 Slide 3 Why Are You Here? Why do you need to learn this? How do you plan on improving your learning experience? How can your experience help? What will this course help you do or solve? What are you going to get out of this course personally? 7-Steps to Becoming an Effective Learner

5 Slide 4 Using Bloom s Taxonomy Knowledge Comprehension Application Analysis Synthesis Evaluation Introductory Intermediate Advanced

6 Slide 5 What do you Expect? This course Study materials Your instructor Your fellow students & peers Yourself What Adult Learners Want

7 Slide 6 Housekeeping in the Classroom & Online Class hours Planned Breaks Interruptions Laptops, mobile & other annoying devices Absence from course of study Executing study plan Milestones Review Revise

8 Slide 7 Conventions Used Learning Objectives Terms to Know Critical Terms & Concepts Icons In Depth Definition Note In the News Practically Speaking Acronym Listen Role Definition In Depth Def-i-ni-tion [def-uh-nish-un] n. Note In the News Practically Speaking Acronym Listen Role Definition

9 Slide 8 Quizzes & Exercises End of unit quiz Confirm learning objectives Inline quiz Reinforce key concepts & knowledge Exercises Demonstrate ability to apply knowledge and concepts

10 Slide 9 PRINCE2 Qualification Scheme The PRINCE2 Professional demonstrates their expertise in the PRINCE2 method by testing your ability to manage a noncomplex PRINCE2 project across all aspects of its lifecycle. Foundation confirms your knowledge and understanding necessary to work effectively with, or as a member of a PRINCE2 project management team. It is a pre-requisite for the Practitioner qualification. PRINCE2 Professional Practitioner Foundation Practitioner confirms you have achieved sufficient understanding of how to apply, understand and tailor PRINCE2 in a given situation. The Practitioner is a pre-requisite for the PRINCE2 Professional.

11 Slide 10 PRINCE2 Foundation Exam Multiple choice 75 questions 5 questions are being tried out & are not scored 70 scored questions (1 point each) 35 points required to pass (35/70 or 50%) Closed book 1 hour

12 Slide 11 Getting Started You are responsible for your own learning experience Make a study plan and stick to it Know what you need to know Review the learning objectives Understand terms & concepts Are they new to you, or just called something different? Learn to think and talk in PRINCE2 terms and concepts PRINCE2 isn t wrong it may be different from what you know The certification exam is about PRINCE2 The certification exam is NOT about what you think of PRINCE2 Use the available resources Read & understand the learning objectives they will be on the test Understand the terms & how they are used they ll be on the test Participate in the online mentoring community by asking questions, taking part in discussions & sharing your experiences Do the quizzes & exercises to help prepare for the exam Do the sample papers to see what the real exam is going to be like

13 Lesson Slide 12 Frameworks, Standards & Methods in Context Topics Discussed PMBoK ISO21500 PRINCE2 Portfolios, Programs & Projects

14 Slide 13 Learning Objectives Recall What is a framework What is a standard What is a methodology How a program relates to a portfolio How a project relates to a program How PRINCE2 relates to the PMBoK How a project relates to the achievement of a business objective

15 Slide 14 What is a Framework Provides the basic structure for A set of ideas or facts that support something A supporting structure a structural frame Typically knowledge-based Descriptive Project Management Frameworks provide A structure for a project s lifecycle Project control concepts & practices Project management concepts, practices & processes

16 Slide 15 The PMBOK as a Framework Project Management Body Of Knowledge (PMBOK ) Acts as a guide Provides guidelines for managing individual projects Defines project related concepts Describes the project management Lifecycle Control Processes Embodies knowledge recognized As a good practice A general agreement about the application of Knowledge Skills Tools Techniques Published by Project Management Institute, Inc. (PMI)

17 Slide 16 PMBOK in Context PMBOK provides A structure for a project s lifecycle Project control concepts & practices Project management concepts, practices & processes Acknowledges business case Provides guidance as opposed to a methodology Project methodologies like Waterfall Agile PRINCE2... etc. implement good practices Is not a Textbook How to reference

18 Slide 17 What is a Standard? Established by Authority (e.g., International Standards Organization, ISO) Custom General consent Used as a Model Example Measure of quality Standard for 1 Meter 1 Meter = 1,650, wavelengths of light from a specific transition in krypton 86

19 Slide 18 ISO21500 Provides guidance on project management Used by Public Private Community Use for Any type of project irrespective of Complexity Size Duration Benefits Encourage transfer of knowledge between projects Facilitate efficient tendering processes Enable flexibility of the project team Provide universal project management principle & processes

20 Slide 19 What is a Methodology? A body of Methods Rules Ideas employed by a discipline Embodied in a procedure or set of procedures Include processes

21 Slide 20 PRINCE2 as a Methodology Project Management (a discipline) Based on 7 principles Fundamental to using PRINCE2 to management a project Described in 7 themes Themes embody one or more principles The critical ideas that are woven into project management methods Codified in 7 processes The series of actions that produce a particular result Mandates a business case Principles Processes PRINCE2 Themes Environment

22 Slide 21 PMBOK Says PRINCE2 Does PMBOK provides A descriptive framework for The structure for a project s lifecycle Project management control concepts & practices Project management concepts, practices & processes Guidance on good project management practices PRINCE2 does Prescribe a set Methods Rules Ideas Documented as Principles Themes, processes, & templates

23 Slide 22 Portfolios, Programs & Projects Portfolio Collection of programs, sub-portfolios & operations management Grouped for the achievement of a strategic objective Program Grouped within a portfolio Collection of sub-programs & projects Linked to a strategic objective via the portfolio Project Independent or grouped within a program Temporary Create a unique product or service

24 Slide 23 Enterprise Portfolio, Program & Project Business Objective: Increase new outpatient dialysis services revenue in the U.S. Medical Products & Service, Inc. The Enterprise Medical Devices Outpatient Services Medical Administration Services Portfolios Surgical Centers Dialysis Centers Oncology Centers Programs Construct New Dialysis Center Project

25 Lesson Slide 24 Prince2 Overview Topics Discussed Project Management & Projects Project Performance Management PRINCE2 Integrated elements Customer/Supplier Context Benefits Characteristics

26 Slide 25 Learning Objectives Recall The six aspects of project performance to be managed The definition of a project The four integrated elements of Principles Themes Processes Project Environment Identify Benefits of using PRINCE2 Seven principles Characteristic of a project

27 Slide 26 What is a Project? Characteristics of a project Change a means to introduce change Temporary has a defined start & end Cross-functional employs a team of different skills Unique is a unique instance of project Uncertainty threats & opportunities introduce risk Comes from Latin s projectum Means before action Denotes precedence Original meaning Before an action English adopted the word c.1400 To plan, draft or scheme not carrying out the plan... later a proposal, or mental plan or to estimate the future

28 Slide 27 What is Project Management? Project Management is a discipline Planning Organizing Motivating Control of resources Project Management is about achieving a specific goal Initiation Planning & Design A traditional phased approach identifies a sequence of steps to be completed. In the "traditional approach. five developmental components of a project can be distinguished (four stages plus control): 1. initiation 2. planning and design 3. execution and construction 4. monitoring and controlling systems 5. completion Executing Monitor & Control Closing

29 Slide 28 The Project Management Landscape Project Management Body of Knowledge (PMBOK Guide) Guidelines for managing individual projects Defines Project Management related concepts Describes the Project Management lifecycle a framework of best practices Project Management Institute (PMI ) Provides service to PM professionals Recruited PM professional to create the PMBoK Provides credentialing and certification Agile Software Development Group of software development methods Based on iterative & incremental development with active and continual customer involvement Promotes adaptive planning, evolutionary development & delivery PRINCE2 - PRojects IN Controlled Environments Project Management methodology Discipline; planning, organizing, motivating & controlling resources Certifications; Foundation, Practitioner & Professional

30 Slide 29 This is PRINCE2 Start with PRojects IN Controlled Environments An acronym Adds version 2 Voilà! PRINCE2 Developed by the UK Government They love acronyms They also make up words You ll see

31 Slide 30 a Glance High Level Processes Corporate & Program Management Mandate Directing a Project Start Up Initiate Control a Stage Manage Stage Boundaries Closing Manage Product Delivery Planning (Theme)

32 Slide 31 Project Performance Managed Costs Estimate & control costs Budget with agreed changes Timescales Initial: When will it be done? During: Are we done yet? Quality You can have it good, fast or cheap; pick any two Fit for purpose Scope Understand and manage how BIG, BIG is Thorough understanding or project products Risk Understand & mitigate risk How much is acceptable? Benefits Just exactly why are you doing this project? What are the specific business benefits

33 Slide 32 Integrated Elements of PRINCE2 Principles Guiding obligations All 7 principles must be followed to manage with PRINCE2 Themes Describe the aspects of project management Addressed during project lifecycle Processes Structured set of activities From project start to end Environment Adapted to fit project/organization Principles PRINCE2 Processes Themes Environment

34 Slide 33 Principles Continued business justification Use the Business case for all project decisions Learn from experience Record lessons learned Defined roles & responsibilities For all stakeholder groups Manage by stages Planned, monitored, & controlled Manage by exception Provide tolerance for project objectives Focus on products Deliver at a defined quality level Tailor to suit the project environment Size, capability, complexity, importance & risk Principles Themes PRINCE2 Processes Environment

35 Slide 34 Themes Business case Organization Quality Plans Risk Change Progress Principles Processes PRINCE2 Themes Environment

36 Slide 35 Processes Starting up a project Directing a project Initiating a project Managing a stage boundary Controlling a stage Managing product delivery Closing a project Principles Processes PRINCE2 Themes Environment

37 Slide 36 Environment Embedding Process responsibilities Scaling rules/guidance Standards Training & Development Integration w/business Tools Process Assurance Embedding Done by the organization to adopt PRINCE2. Tailoring Adapting the themes Incorporating specific terms Revising the Product Descriptions Adjusting the process Principles PRINCE2 Processes Tailoring Done by the project management team to adapt the method to the context of a specific project. Themes Environment

38 Slide 37 Customer/Supplier Context of the relationship Customer specifies the desired result Supplier brings skills & resources together to deliver that result Project requires a defined organizational structure Business, user & supplier stakeholders Governance defines roles & responsibilities for; Directing Managing Delivering Review project roles throughout project Strategy to manage communication among stakeholders

39 Slide 38 Benefits of PRINCE2 Proven best practice Applicable to any type of project Widely recognized Provides for the explicit recognition of responsibilities Clearly defines what a project will deliver (products) Supports levels of management with better communication and allowing better decision making Manages by exception Focuses on the Business Case Defined reporting structure Ensures stakeholder representation Promotes learning and continual improvement Promotes consistency of work and reuse of resources Facilitates assurance & assessment of project work Wide range of training organizations & options

40 Slide 39 Summary Course introduction Make a study plan and stick to it Frameworks, Standards & Methods What is a framework? What is a standard? What is a methodology? PMBoK is a framework PRINCE2 is a methodology Introduction to PRINCE2 Characteristics of a project Measuring project performance Integrated elements of PRINCE2 Tailored to the environment Customer/Supplier relationship

41 Summary Slide 40 Course Summary Topics Discussed Course Introduction Frameworks, Standards & Methods Prince2 Overview

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43 Review Questions: 1. Which of the following is an aspect of project performance that needs to be managed? A. Features B. Defects C. Costs D. Outcomes 2. What is the definition of a project? A. A temporary unit of organization that performs a specific objective taking one or more defined inputs and turning them into defined outputs B. A means to introduce change into an organization C. One or more cross-functional teams that temporarily come together to produce a specific business benefit D. A temporary organization that is created for the purpose of delivering one of more business products 3. Which of the following are aspects of the structure of PRINCE2 projects? 1. Principles 2. Procedures 3. Processes 4. Progress 5. Tailoring 6. Themes A. All of the above B. 1,2,4,6 C. 2,3,4,5 D. 1,3,5,6 4. A well-structured project management board should have representatives from,, and. A. Enterprise, end-users, vendors B. Business, users, suppliers C. Management, vendors, developers D. Finance, developers, users

44 5. What are benefits of using PRINCE2? 1. Proven best practice 2. Applicable to any type of project 3. Clearly defined steps reduces project ambiguity because the focus is on process 4. Helps assure lowest cost for the project 5. Provides a common vocabulary because it's widely recognized and accepted 6. Explicitly defines roles and responsibilities A. 1,2,3,4,5 B. 1,2,5,6 C. All of the above D. 1,2,3,4 6. PRINCE2 principles apply to every project. Which of the following are PRINCE2 principles? 1. Learning from experience 2. Empowering decisions made at the proper level 3. Continued business justification 4. Quality is defined by the user/consumer 5. Focus is on products/outcomes 6. Projects are tailored to fit the organizational need 7. Manage of projects is in stages 8. Projects are managed by exception 9. Roles and responsibilities are defined 10. Projects have plans that define both how and how much A. 1, 2, 3, 4, 5, 6, 7 B. 3, 5, 6, 7, 8, 9, 10 C. 2, 3, 4, 5, 7, 8, 9 D. 1, 3, 5, 6, 7, 8, 9 7. All projects are characterized by 5 areas that make them unique. Which of the following is NOT and aspect of a project? A. All projects have measureable/deterministic products or outputs B. Every project introduces some change C. Each projects is unique in some way D. Every project has some degree of uncertainty

45 8. Which of the following is NOT an aspect of project performance that needs to be managed? A. Costs B. Scope C. Benefits D. Threat 9. Which are missing from the definition of a project? A project is a(n) organization that is created for the purpose of delivering one of more products. A. Cross-functional, tangible B. Temporary, business C. Approved, appropriate D. Regular, approved 10. Which of the following is correct about the integrated elements of PRINCE2? A. The principles describe aspects of project management that must be addressed continually B. The processes address structured set of activities with a specific objective; processes have a defined beginning, middle and end C. The themes of PRINCE2 provide a set of good practice guidelines that, if followed, are more likely to lead to a successful project D. Tailoring addresses the need to adapt to the environment 11. The following statements are true for PRINCE2 or PMBOK. Which ones apply only to PRINCE2? 1. Concepts & practices 2. Framework 3. Methodology 4. Focus on business case 5. Based on specific defined principles 6. Processes 7. Accommodates change 8. Specific management stages & decision points 9. Allows tolerances for cost, time, quality, scope, benefit and risk A. All of the above B. 3, 4, 5, 6, 8 C. 1, 2, 7, 8, 9 D. 5, 6, 7

46 12. Which is true of the following two statements? 1. PRINCE2 can be used for program management 2. PRINCE2 can be used for any type of project A. Only 1 is true B. Only 2 is true C. Both 1 and 2 are true D. Neither statement is true

47 Answer Key: 1. C Of the possible answers, only costs need to be managed, the rest are there as detractors. 2. D Answer D is the definition of a project. Answer A is close to the definition of a Process. While B is true about a project, it isn't the definition. C describes an aspect of a project, but not the definition. 3. D The four aspects of the structure of PRINCE2 are Principles, Themes, Processes, and Tailoring. 4. B Remember the context of "supplier" in PRINCE2 is the person or group responsible for doing something to deliver project's specialist products. Suppliers can be internal resources or external vendors. 5. B PRINCE2 is proven best practice meaning overtime it works. It is applicable to any type and size of project. It does provide a common and widely accepted language and vocabulary of word and deed. The organization theme assures roles and responsibilities are defined. While PRINCE2 provides processes, the focus isn't on the process but on the business value derived from the project products. Project management isn't about the lowest cost, but optimizing costs over the life of an approved effort. 6. D The PRINCE2 Principles in the order covered are: Continued business justification, Learn from experience, Defined roles and responsibilities, Manage by stages, Manage by exception, Focus on products, and Tailor to suit the environment. 7. A The five characteristics of a project are: change, temporary, cross-functional, unique, and some uncertainty.

48 8. D The 6 areas that need to be managed are: costs, timescales, quality, scope, risk, benefits. 9. B B completes the definition of a project. 10. D The principles are the guiding obligations. The processes describe step-wise progression through the project lifecycle. The themes describe aspect of project management that are collectively addressed continually. Tailoring address the need to adapt to a specific organizational context (recognizing there isn't a one size fits all). 11. B PRINCE2 is a methodology that not only focuses on but mandates a business case. PRINCE2 is based on 7 principles expressed through themes and carried out through processes. PRINCE2 provides specific stages with associated decision points. PRINCE2 doesn't just allow tolerances, in these areas, they are established specifically for cost and time, and may also be provided for quality, scope, benefit and risk. The purpose for the tolerances is to establish the allowable deviation above and below plan without requiring escalation. 12. B PRINCE2 is a project management methodology that can be applied to any project regardless of size, scope, geography, vendors, or culture. It is neither design nor intended to manage programs.