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1 Global Information Technology (IT) Services Market to grow at a CAGR of 5.6% during the period Summary Technavio Announces the Publication of its Research Report Global Information Technology (IT) Services Market Technavio recognizes the following companies as the key players in the global information technology (IT) services market: Accenture, CSC, HP, Fujitsu, and IBM. Other Prominent Vendors in the market are: Alcatel-Lucent, AWS, Atos, Capgemini, Cisco Systems, Dell, Deloitte, Ericsson, EY, HCL Technologies, Hitachi, Infosys, KPMG, Microsoft, NTT Data, Oracle, PwC, Siemens, and TCS. Commenting on the report, an analyst from Technavio s team said: One trend spurring growth is the emergence of cloud computing services. The introduction of cloud computing has enhanced and simplified IT management and maintenance capabilities. It provides a central administration and control for all resources, SLA-backed agreements, and vendor managed infrastructure. Cloud computing eliminates the need for users to update and maintain IT infrastructure. All services and maintenance are taken care by the service provider. The user need not install any additional software for accessing applications and services. SLA ensures reliable delivery, management, and maintenance of IT services. Browse Detail Report With According to the report, the rising demand for military satellites will drive the prospects for market According to the report, the need to focus on core competencies and improve efficiency will lead to the growth of this market. Firms implement IT services, such as managed services and ITO services, to focus

2 on their core business process and outsource IT functions to improve operational efficiencies. Companies outsource IT-related requirements, such as application and infrastructure management to ITO service provider. This supports companies to achieve their vision and mission by putting their resources and people skills into their core business. It also helps to improve companies' operational efficiency as firms do not need to invest in resources or concern about managing limited available resources. Further, the report states that data privacy and security risk in cloud-based services will be a major challenge for this market. Data privacy and security risks are one of the major barriers to the adoption of cloud services in organizations, especially in the public cloud. Cloud security management is a challenging task for vendors to protect online data. Online digital files need to be secured from unauthorized access in the cloud-based IT infrastructure. Cloud infrastructures are based on many patchworks of open-source code that can bring flaws to the cloud systems. The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors. About Information Technology (IT) Services IT services help organizations to install IT infrastructure, which includes services such as support services, system integration services, application development and other IT related services. These services focus on providing a framework to structure IT-related activities. A wide range of IT services are now available with which organizations can streamline their processes and integrate their systems. These services help organizations reinvent, develop a more economical cost structure, and centralize their processes. IT services enable organization to align their business strategy with IT strategy to remain competitive in the market with enhanced efficiency and flexibility in their IT environment. Technavio s analysts forecast the global information technology (IT) services market to grow at a CAGR of 5.6% during the period Covered in this report The report covers the present scenario and the growth prospects of the global information technology (IT) services market To calculate the market size, the report considers the revenue generated from project-oriented services, information technology outsourcing (ITO) services, IT support and training services, and enterprise cloud computing services. The market is divided into the following segments based on geography: Americas APAC EMEA

3 Technavio's report, Global Information Technology (IT) Services Market , has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market. Key vendors Accenture CSC HP Fujitsu IBM Other prominent vendors Alcatel-Lucent AWS Atos Capgemini Cisco Systems Dell Deloitte Ericsson EY HCL Technologies Hitachi Infosys KPMG Microsoft NTT Data Oracle PwC Siemens TCS Market driver Increase in IT consolidation and modernization Market challenge Lack of quality standards in SLAs Market trend Increased adoption of IT as a service

4 Key questions answered in this report What will the market size be in 2020 and what will the growth rate be? What are the key market trends? What is driving this market? What are the challenges to market growth? Who are the key vendors in this market space? What are the market opportunities and threats faced by the key vendors? What are the strengths and weaknesses of the key vendors? You can request one free hour of our analyst s time when you purchase this market report. Details are provided within the report. Request A Sample copy of This Table Of Content PART 01: Executive summary Highlights PART 02: Scope of the report Market overview Top-vendor offerings PART 03: Market research methodology Research methodology Economic indicators PART 04: Introduction Key market highlights Economic overview PART 05: Market landscape Market overview Market size and forecast Five forces analysis PART 06: Market segmentation by IT service offerings Global IT services market by IT service offerings Project-oriented services ITO services IT support and training services Enterprise cloud computing services PART 07: Geographical segmentation Global IT services market by geography PART 08: Market drivers PART 09: Impact of drivers PART 10: Market challenges

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